Selfie portrait bug - Samsung Galaxy S21 Questions

After this Feb 8 update the portrait mode selfies and the video call effects stopped working on my Verizon Galaxy S21+. A reboot fixes it but only for a few hours maximum. I even did the dreaded factory reset and that did not work either. Anyone else have this problem? Thanks.

what do you mean by it stopped working? it force closes?

No there is no blur effect and most of the other effects are non functional. Coincidentally video call effects stop working the same exact time so there has to be a connection there. It will work after a reboot but only for a few hours tops. Factory reset did not help. Issue popped up right after the Feb 8 update on Verizon which included updates to both the camera and video call effects.
There are also a few other people who posted about the same issue on the Samsung Community forums.

jskinvest said:
No there is no blur effect and most of the other effects are non functional. Coincidentally video call effects stop working the same exact time so there has to be a connection there. It will work after a reboot but only for a few hours tops. Factory reset did not help. Issue popped up right after the Feb 8 update on Verizon which included updates to both the camera and video call effects.
There are also a few other people who posted about the same issue on the Samsung Community forums.
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have you tried it in the safe mode?

Post Nine said:
have you tried it in the safe mode?
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Yes and it works fine in safe mode.

jskinvest said:
Yes and it works fine in safe mode.
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then one of your 3rd party apps is causing the issue.. what 3rd party camera apps do you use? have you submitted an error report using samsung members app? it sends error reports directly sasmung. you should try that

Post Nine said:
then one of your 3rd party apps is causing the issue.. what 3rd party camera apps do you use? have you submitted an error report using Samsung members app? it sends error reports directly Samsung. you should try that
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Click to collapse
I am also talking to you on Android Central LOL. Anyway no third party camera apps. I sometimes will take pictures within the WhatsApp camera though. Yes I have submitted multiple reports through the Samsung members app. Thoughts? Could the WhatsApp be the culprit?

LOL.... do you use zoom?

Post Nine said:
LOL.... do you use zoom?
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I hardly use zoom. Only occasionally. Why do you ask?

jskinvest said:
I hardly use zoom. Only occasionally. Why do you ask?
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Oh wait I thought you meant the zoom lense LOL. If you meant the zoom video application no I do not have that installed.

jskinvest said:
Oh wait I thought you meant the zoom lense LOL. If you meant the zoom video application no I do not have that installed.
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lol i was asking about the zoom app. i was just asking cuz lots of people use zoom app these days.

Related

Viber and other inapp camera.

Viber camera quality 1st pic and stock camera quality of lg g6 idk why happen like this on my old samsung galaxy s6 viber camera and stock was same now viber camera takes lowest resolution idk why its 250 kb and from stock camera app its 5 mb .
It also happens to me. In fact, it happens in all my other phones, it's normal.
EvilHowl said:
It also happens to me. In fact, it happens in all my other phones, it's normal.
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So only samsung fix this ?
Someone else to confirm this ?
Mine is the same way even in facebook messenger/any other app other than stock really. Images suck. The only thing I can do is take photo with stock app and send the photo from gallery. I wonder if we can get a fix for this?
gcla109 said:
Mine is the same way even in facebook messenger/any other app other than stock really. Images suck. The only thing I can do is take photo with stock app and send the photo from gallery. I wonder if we can get a fix for this?
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Yes same here idk why its like this for **** seek on samsung its not like this im coming from galaxy s6 and there its same quality from app and stock camera app.
Same for me. Instagram and videomessages on Telegram are a disaster.
alchimia said:
Same for me. Instagram and videomessages on Telegram are a disaster.
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Very strange

FB Marketplace rotates screen

Since it was new, my TAB S3 rotates to portrait whenever I try to look at FB marketplace. I have tried everything I could find through searches. My wifes S3, bought at same time, stays in landscape mode. We both have screen auto rotate turned on. I even tried turning auto rotate off, it still rotates. Also, when it does this, the pics don,t fit properly on the screen. Help
I had this problem on the original Galaxy Note 10.1. I figured it was just because somehow Facebook was installing an older version. It was a Verizon SCH 925 or so it never got updated passed 4.1.2. I never had the problem on my 2014 edition which was running lollipop stock or Los 14. Have you updated it to Oreo yet? Have you tried stock recovery and formatted the cache partition? Not a factory reset just the cache partition. Tried clearing data and cache for the app itself? I wish I could help you more, but seeing as how it's not doing it on hers but is on yours it's most likely just a corrupt Facebook file that's forgotten how to handle the gyroscope.
Thanks for the reply. I put up with it thinking the update to Oreo would fix it. Just got the update a few days ago, no change in the problem. Have since done a complete uninstall of the FB app and reinstalled with no change.
Bump
garyandtricia said:
Bump
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Why not just install smart rotate from play. It'll solve all your problems.
ashyx said:
Why not just install smart rotate from play. It'll solve all your problems.
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Click to collapse
Thanks, that did fix the rotation issue. Now it cuts off the post on either side
Add: Apparantly I have to host the screenshot to post it, I'll try that in a few.
garyandtricia said:
Thanks, that did fix the rotation issue. Now it cuts off the post on either side
Add: Apparantly I have to host the screenshot to post it, I'll try that in a few.
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Have you messed with any of the display settings on this device? Font settings, zoom settings etc?
ashyx said:
Have you messed with any of the display settings on this device? Font settings, zoom settings etc?
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Click to collapse
Just checked, settings identical to wifes S3 tablet. She doesn't have the issue that I do.
garyandtricia said:
Just checked, settings identical to wifes S3 tablet. She doesn't have the issue that I do.
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Same firmware?
ashyx said:
Same firmware?
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Click to collapse
Yes, and thanks for all the ideas.
Compare the miminum resolutions you each have under developer settings, it may at least stop the app from cutting off as apps hew to screen res
ToneLa said:
Compare the miminum resolutions you each have under developer settings, it may at least stop the app from cutting off as apps hew to screen res
Click to expand...
Click to collapse
Thanks for the advice. The only setting that I could find relating to resolution was Minimum Width. Both were set at 768 dp.
I have exact same issue. Did you find a fix?
netwolfstar said:
I have exact same issue. Did you find a fix?
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Click to collapse
Not yet
The app rottion locker is working for me. But id like to find out why this happens. I have ebay app doing this also but only in messages section. Gumtree app also will only work in portrait. Happy that RL app is working to fix all now.
netwolfstar said:
The app rottion locker is working for me. But id like to find out why this happens. I have ebay app doing this also but only in messages section. Gumtree app also will only work in portrait. Happy that RL app is working to fix all now.
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Netwolfstar I could fix the rotation issue with an external app, but the sides of the posts were still cut off. Did you have this problem too?
Did anyone fix this? I have the same issue.
Ros2613 said:
Did anyone fix this? I have the same issue.
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The only thing I found to help was to rotate my tablet to portrait and open marketplace. Then everything displays properly, but ony in portrait.
I had the grey on market place. I uninstallerd facebook and installed facebook lite app instead...Problem solved. Then install smart rotation app to get facebook to rotate.... Happy days...
It's 2023 and still no fix.

Wide Selfie mode and latest Pie beta?

It keeps seeming to crash every time I try and go into the mode. I was curious if this were the case for others on the Pie beta? I'm on beta 2.5 with a US unlocked SD S9+
Last pie beta, exynos. I don't even have wide selfie anymore? I thought they remove it.
https://ibb.co/1RyM8qt
zingzongzang said:
It keeps seeming to crash every time I try and go into the mode. I was curious if this were the case for others on the Pie beta? I'm on beta 2.5 with a US unlocked SD S9+
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Click to collapse
It's broke for me too.
---------- Post added at 08:45 AM ---------- Previous post was at 08:44 AM ----------
mefistoreyon said:
Last pie beta, exynos. I don't even have wide selfie anymore? I thought they remove it.
https://ibb.co/1RyM8qt
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Try Settings in the camera app, Camera Modes, Edit mode list, turn on Wide Selfie. I guess they disabled it out of the box since it's broke.
Nothing. Can't find it anywhere.
mefistoreyon said:
Nothing. Can't find it anywhere.
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Click to collapse
I also have no wide selfie option anywhere
To enable it you have to go to camera settings and then find camera modes and check it on.
zingzongzang said:
To enable it you have to go to camera settings and then find camera modes and check it on.
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Click to collapse
I don't have the option in there all together.
aussiesausage said:
I don't have the option in there all together.
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Click to collapse
I do not have that option either.
I am on exynos beta 2.1 and the wide selfie is there when I open the front camera and does not crash.
arnes_king said:
I am on exynos beta 2.1 and the wide selfie is there when I open the front camera and does not crash.
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So you can take a wide angle selfie with no issues?
zingzongzang said:
So you can take a wide angle selfie with no issues?
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Yes.
arnes_king said:
Yes.
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Strange, wonder what makes yours different.
zingzongzang said:
Strange, wonder what makes yours different.
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Click to collapse
Yeah. I wonder too. Probably because different users have different usage, CSC and apps installed. Maybe it's conflicting with something. I did a factory reset though. The strange part on me was that I didn't have some Samsung apps - Samsung Calendar, Calculator, Health and Samsung browser.
zingzongzang said:
Strange, wonder what makes yours different.
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Click to collapse
I really do not know, but I will gladly help finding this out. Just tell me what info do you need from me?
mefistoreyon said:
Yeah. I wonder too. Probably because different users have different usage, CSC and apps installed. Maybe it's conflicting with something. I did a factory reset though. The strange part on me was that I didn't have some Samsung apps - Samsung Calendar, Calculator, Health and Samsung browser.
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Click to collapse
Did that work? I did a factory reset before installing the beta in general so I'm not sure why it wouldn't work :/
zingzongzang said:
Did that work? I did a factory reset before installing the beta in general so I'm not sure why it wouldn't work :/
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Click to collapse
Nope. I basically did 2 factory reset. Nothing changed.
Изпратено от моят SM-G965F с помощта на Tapatalk
Where is my wide selfie in Pie? I need it. Help me, SOS me.
Sergykm said:
Where is my wide selfie in Pie? I need it. Help me, SOS me.
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Click to collapse
Doesnt work,wait for another update. Maybe beta 3 or 4 will fix that.
Hello guys!
Wide selfie mode is here and works for me in beta 3. Also, they removed or combined sense optimization with normal shooting. I kinda like it to be separated
But selfie on gcam is way better than stock one.
Where is wide selfie on stock?

Photos getting "cleaned up / corrected?"

I use Google Photos as my default photo app. Whenever I tap something -
1. image is loaded
2. half second
3. boosted/corrected image is loaded
It's rather annoying, especially when I'm on Display > Image Quality Settings > Standard mode.
I also have Auto Creator Mode off.
Does this happen to anyone else?
Yes is happening to me, just tried. Didn't notice before because I use album app. It's really weird and annoying
Right, thanks for letting me know. It's apparently a bug in Google Photos itself. Not a phone issue.
I sent a mail to the google support, but well, it's really weird since after reinstalling the app, it does well for some times and then the bug appears out of nowhere.
Can confirm it's definitely the app. Revert back to the previous version, and the issue no longer exists.
Thanks guys, it's definitely a pain but very obvious
Hildr said:
I sent a mail to the google support, but well, it's really weird since after reinstalling the app, it does well for some times and then the bug appears out of nowhere.
Click to expand...
Click to collapse
this apparently applies to all devices on sd855 using google photos.
the links must be translated, sumahoinfo being in Japanese: https://sumahoinfo.com/post-33650
rhug0323 said:
Can confirm it's definitely the app. Revert back to the previous version, and the issue no longer exists.
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Click to collapse
The problem is when will it fix. It's been a long time since this issue occurred.
JalenHo said:
The problem is when will it fix. It's been a long time since this issue occurred.
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Click to collapse
I just stopped the auto update and after de-activating reactivating the photo app, I didn't updated it. Bim, fixed. I don't even know what are the changes with all those updates without a proper patch note.
Update google photos has fix the bug
Sori still have that symptom

new update from Tmobile

I just installed an update from tmobile something about bug fixes and security . Sorry was to busy to write down the details but hope it fixes the phantom touches..
UPDATE 2: Oh no, it actually made the phantom touches worse, now instead of just the top section where you have the camera droop the thumb coordinates would trigger buttons on that spot, but now with the update, according to the touch sensors from developer options it shows the left and right touch coordinates will trigger even more around the screen. I think it just broke this phone.
Can anyone pls confirm this. The update has made the phantom touches worse and now my phone is unusable to play games because it always triggers buttons I don't touch when I make certain movements playing the games or apps
Lowe941 said:
I just installed an update from tmobile something about bug fixes and security . Sorry was to busy to write down the details but hope it fixes the phantom touches..
UPDATE 2: Oh no, it actually made the phantom touches worse, now instead of just the top section where you have the camera droop the thumb coordinates would trigger buttons on that spot, but now with the update, according to the touch sensors from developer options it shows the left and right touch coordinates will trigger even more around the screen. I think it just broke this phone.
Can anyone pls confirm this. The update has made the phantom touches worse and now my phone is unusable to play games because it always triggers buttons I don't touch when I make certain movements playing the games or apps
Click to expand...
Click to collapse
I have the TMobile version and have no issues with phantom touches. I would try a factory reset without restoring any data if I were you.
Lowe941 said:
I just installed an update from tmobile something about bug fixes and security . Sorry was to busy to write down the details but hope it fixes the phantom touches..
UPDATE 2: Oh no, it actually made the phantom touches worse, now instead of just the top section where you have the camera droop the thumb coordinates would trigger buttons on that spot, but now with the update, according to the touch sensors from developer options it shows the left and right touch coordinates will trigger even more around the screen. I think it just broke this phone.
Can anyone pls confirm this. The update has made the phantom touches worse and now my phone is unusable to play games because it always triggers buttons I don't touch when I make certain movements playing the games or apps
Click to expand...
Click to collapse
What's the software version for the update? I got an update on TMobile a few weeks ago, but I haven't seen another one
Ryano89 said:
What's the software version for the update? I got an update on TMobile a few weeks ago, but I haven't seen another one
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10p
lendawg said:
10p
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Click to collapse
It just showed up right after I posted lol.. Still didn't fix the fact that I can't send or receive any mms with the stock app.. ugh
Ryano89 said:
It just showed up right after I posted lol.. Still didn't fix the fact that I can't send or receive any mms with the stock app.. ugh
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Dude that's so crazy maybe you should try a factory reset without restoring data too. Rcs is fully working for me out of nowhere again. It started working again yesterday before I received the update.
lendawg said:
Dude that's so crazy maybe you should try a factory reset without restoring data too. Rcs is fully working for me out of nowhere again. It started working again yesterday before I received the update.
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Click to collapse
Thanks, I tried. Even had the phone replaced. T-Mobile thinks it might be the provisioning on my account, but I don't buy it since Google messages works. But I'm stumped, I can't even send a simple meme to someone on the stock app. I just says sending forever and never goes. I've tried wifi, 5g, 4g, resetting apn settings etc... Craziest dam thing
The feedback touching vibration is better now
lendawg said:
I have the TMobile version and have no issues with phantom touches. I would try a factory reset without restoring any data if I were you.
Click to expand...
Click to collapse
Please enable developer options and then enable the two options, show touches and show touch data. On my V60 when I hold the phone horizontally as if to game using my left and right thumbs the touch data will show lines intersecting for each thumb press and the coordinates where the lines touch will show a circle indicating that point will trigger any onscreen button that it will touch. Can you pls try this, so I can see if I have a defective V60. Thanks
Ryano89 said:
Thanks, I tried. Even had the phone replaced. T-Mobile thinks it might be the provisioning on my account, but I don't buy it since Google messages works. But I'm stumped, I can't even send a simple meme to someone on the stock app. I just says sending forever and never goes. I've tried wifi, 5g, 4g, resetting apn settings etc... Craziest dam thing
Click to expand...
Click to collapse
I get errors with screenshots that say can't send, then I retry and am presented with 2 options, retry with original size or send as MMS. The photos always go thru when I choose MMS. However, I have an issue with stock as well. Can't attach a gif, only sends a link, and no notification in AA unless it's a short code message. I'm getting real tired of having to switch to 3rd party to do those 2 things and then back again to see typing and delivery indicators and faster photo sharing.
pre4speed said:
I get errors with screenshots that say can't send, then I retry and am presented with 2 options, retry with original size or send as MMS. The photos always go thru when I choose MMS. However, I have an issue with stock as well. Can't attach a gif, only sends a link, and no notification in AA unless it's a short code message. I'm getting real tired of having to switch to 3rd party to do those 2 things and then back again to see typing and delivery indicators and faster photo sharing.
Click to expand...
Click to collapse
You can use Google messages and get the RCS experience without switching back and forth. I would just prefer to use the stock app if it would work
Ryano89 said:
You can use Google messages and get the RCS experience without switching back and forth. I would just prefer to use the stock app if it would work
Click to expand...
Click to collapse
The stock app is definitely much nicer then it used to be. I very much prefer it over Android messages when/if it's working. Thankfully like I said it just happened to start working for me again. Maybe it's just TMobile and google ironing out all the kinks who knows.
lendawg said:
The stock app is definitely much nicer then it used to be. I very much prefer it over Android messages when/if it's working. Thankfully like I said it just happened to start working for me again. Maybe it's just TMobile and google ironing out all the kinks who knows.
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Click to collapse
What's your favorite function or 2 of the stock app vs. Google Messenger?
Sent from my LM-V600 using Tapatalk
skinnytoo2 said:
What's your favorite function or 2 of the stock app vs. Google Messenger?
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I know the question wasn't aimed at me, but I like the ability to pin certain conversation to the top, schedule messages, and it just looks much nicer in my opinion
Ryano89 said:
I know the question wasn't aimed at me, but I like the ability to pin certain conversation to the top, schedule messages, and it just looks much nicer in my opinion
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Click to collapse
Those are two great options Google doesn't have. I use a scheduling app which is a nice work around.
Sent from my LM-V600 using Tapatalk
skinnytoo2 said:
Those are two great options Google doesn't have. I use a scheduling app which is a nice work around.
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Click to collapse
Also google messages seems to be a pretty major battery drain at least it was for me in the past. Not sure if it is anymore.
I really wish they had a changelog for this update... Two of my main issues are the speakerphone phone calls cutting off and the auto brightness
Sent from my LM-V600 using Tapatalk
---------- Post added at 11:13 AM ---------- Previous post was at 10:35 AM ----------
shook187 said:
I really wish they had a changelog for this update... Two of my main issues are the speakerphone phone calls cutting off and the auto brightness
Sent from my LM-V600 using Tapatalk
Click to expand...
Click to collapse
Auto brightness and speakerphone seem to be fixed with this update.
Sent from my LM-V600 using Tapatalk
Ryano89 said:
I know the question wasn't aimed at me, but I like the ability to pin certain conversation to the top, schedule messages, and it just looks much nicer in my opinion
Click to expand...
Click to collapse
How can you schedule messages on stock? I don't have an option for it
shook187 said:
I really wish they had a changelog for this update... Two of my main issues are the speakerphone phone calls cutting off and the auto brightness
Sent from my LM-V600 using Tapatalk
---------- Post added at 11:13 AM ---------- Previous post was at 10:35 AM ----------
Auto brightness and speakerphone seem to be fixed with this update.
Click to expand...
Click to collapse
Nope, auto brightness is still broken
So far for me speakerphone seems to be fixed, haven't tested auto brightness to see if anything has changed.

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