Call shows someone on hold even if there isn't anyone. - Realme 7 Questions & Answers

I just got this phone about 2 weeks ago it replaced a frame Realms x50 china version which I loved but broke the screen on, which replaced a Samsung glass S20 fe which I have my 11 year old, too many issues with the phone.
Now I have a weird issue when on a call if I look at the screen I see that it says that I have another call on hold and I don't. There isn't even a choice to swap it merge, ava usually when I have up the call it takes like 10-15 seconds for t phone to actually hang up. I love this phone and don't want to return it is not a big deal but I was wondering if anyone had this issue and I there's anyway to fix it.

No one has this issue? if so i'll send the phone back to get an exchange, please let me know.
Thanks.

Related

After 6 weeks I'm about ready to nail my Hero to the wall!

Sorry to sound a bit down. It's just that after 6 weeks of increasing hell with my Hero, sorry, Halfwit, I'm really, really missing my Touch Pro2.
1. Phantom Screen Flipping: No one knows the solution to this problem. My home screen now constantly flips to the right. In fact, any screen with an option causes erratic flipping (contact screen, email screen, menu screen etc). It's worse than a landed fish.
2. Random Battery Draining: Usually my Halfwit lasts a full day. Sometimes, though it drains within an hour, for no apparent reason.
3. Ringtone Madness: A couple of days ago I took a call. The call was instantly dropped. But the ringtone kept going. And going. And going.
4. Dropped Calls: probably 3 in 10 calls are dropped, either coming in and going out.
And just to be a little unfair, (but I feel justified): Sense. I've given up switching between "Home", "Office", "Travel", and so on. I could make breakfast in the time it takes to change.
Like I say, I know the entire Universe has had an excellent experience with the Halfwit, so before I return it, can anyone suggest a reasonably polite solution?
You could try flashing the new rom (again) to make sure that process went well.
If the problems consist send it back to htc cos it's not normal to have all these problems.
Yes, to have some many of these non standard issues at the same time, you must have a faulty unit.
I have never heard of a Hero behaving like that. Send it back and get a new one!
singing hound said:
1. Phantom Screen Flipping: No one knows the solution to this problem. My home screen now constantly flips to the right. In fact, any screen with an option causes erratic flipping (contact screen, email screen, menu screen etc). It's worse than a landed fish.
Click to expand...
Click to collapse
Thats a bug when you open the 2G data connection
http://forum.xda-developers.com/showthread.php?t=546206
Take that thing back and get one that works! That stinks you've had so many problems, definitely not normal or acceptable. It's a great phone, sounds like you got a lemon.
Sounds like a software malfunction or maybe your device could have liquid damage in it.. Not sure though, you should take it back to the store!

[Q] Frustration with lockscreen delay... Is there a solution?

Hi there, Ive had a SGS2 for about 24 hours now and am about ready to send it back and get a refund. Its driving me insane. One one had, its a fantastic phone, looks great, fast as hell, really neat features.
But one feature I cant stomach is the 10 second lag I get when waking the phone. 10 seconds from when I press home or power to being able to open the lock screen. Is anyone else experiencing this?
I understand from other posts that this may be related to a power saving feature, but in all honesty, what other phones have this poor response time?
Does anyone have a solution? Ive tried rooting, updating firmware, kernel, lockscreen etc. No joy. It kills me that I have to send it back because of this stupid bitty issue, but I will break this phone in frustration in a few weeks if I keep it...
S
You should get it replaced. Mine is .5 seconds before it turns on. it's REALLY fast to turn on on mine. I'd say faster than my iphone 4. I think you've got a fuddy duddy.
I have a sneaky suspicion you're exaggerating the delay by about 9 seconds. I agree a delay of any sort on a phone of this spec is annoying (my MIUI flashed HD2 had zero delay) but is it enough to return the phone? Not in my opinion, it's a software issue.
I will be happy when a solution is discovered of course but for the time being there are more annoying issues on this phone. Like the constant '3G' to 'H' switching on data connection.
nope, you must have something faulty happening there. 10 seconds is not normal at all. not in my experience anyway. There IS a lag unlike any other phone when hitting the home button. I hate it too. but 10 seconds!? That's crazy. If it doesn't cost you then you should get it replaced.
Of course you could try rooting/flashing to see if it helps but then all that extra hassle if it doesn't work and you still have to return it.
'power saving feature' is not true... phone is doing the same as most decent smartphones out there in terms of battery.
despite all this, I love this device. I truly believe it is the best handset available right now. period!
Im afraid Im not exaggerating, just timed it, 9 seconds from lights on to lockscreen being responsive. Ive tried flashing it, Went from Vodafone BUKE1 to XWKE7 and no difference. Will flash it back to BUKE1 and send it back.
TheBishopOfSoho said:
Im afraid Im not exaggerating, just timed it, 9 seconds from lights on to lockscreen being responsive. Ive tried flashing it, Went from Vodafone BUKE1 to XWKE7 and no difference. Will flash it back to BUKE1 and send it back.
Click to expand...
Click to collapse
Then your phone is faulty. Mine becomes responsive after about a second and has always been that way, even on the stock rom before I rooted or flashed VillainRom. An unusual fault though, as I'd bet my bottom dollar it's software related.
That's a fault. People talk about a small (<1 second) delay... Probably < 0.5s
My SGS2 doesn't even take 0.5secs, its almost instantaneous. you should get an exchange.
@OP- 10 seconds are horrible. Though mine also takes >1 second. But I have noticed that when the Phone is charging (AC/USB) it comes up instantly, the lag occurs when the phone is off charge.
Regards.
I have a small lag too. Sometimes up to 3 sec.
Seams to be a software issue.
10 sec sounds strange...
I'm thinking of a lockscreen replacement.
Is there anyone that will remove the lockscreen delay?

htc EVO 3D display / digitizer failure.

Well, I have had the 3D since launch. After the first couple of days I started seeing phantom touches. After 1 week I started to notice this was getting far worse and that the display/digitizer was registering touches when nothing was near the device.
Called Sprint walked through a full wipe of the OS and reinstall. That was a no go and wasted nearly 2 hours of my time on the phone... However the Level 2 tech agreed that it appeared to be a failure of the device and advised that I return it to the Sprint store.
Got to sprint and showed them the video I had made of what the phone was doing. They also agreed that something was wrong with the phone and replaced it immediately.
Just in case I am not the only one that is having this problem I am uploading the video to youtube... I will share that link with you as soon as it is done uploading.
This is a video showing the issue using the "draw" application:
If you run into similar issues let me know!
I've seen some strange things happen but I figured it was the Otterbox Defender case or humidity here in Florida.
Will watch more closely now. Thanks for the report!
I've also been having strange issues, where touches are appearing out of nowhere. Had to turn off the pattern lock as a result, since I nearly got locked out of my device since it wouldn't register my pattern properly. It seems to 'reset' itself after a couple reboots, but starts acting up again at a later random time. Between the poor GPS performance and this issue, I'm starting to wonder if I upgraded from my Evo 4G a bit too early...
Same thing happens to mine while texting I would click a letter but it would click another one. It just did it once tho
never discount the existence of a true phantom pressing those screens ;p
I have heard of several people with the issue. Kinda makes me nervous. Already swapped 1 due to bad camera.
Sent from my PG86100 using Tapatalk
Same thing happens to my e3d
My touchscreen is having issues lately too. It'll work fine for several hours, then the screen will either be unresponsive or register phantom movements. Sometimes it won't register the lockpattern as I move my fingers, and other times it refuses to swipe left or right between screens. I've been trying to figure out if it's some kind of software or hardware issue, but no luck. I'd hate to return it(since it's my 2nd 3D) but if it continues for the rest of the week, it's going back. I made a video clip of it jumping screens randomly just in case the Sprint store ask any questions.
*update
I installed the paint program like OP did and had similar things happen on mine with the random lines and unresponsive screens. I guess I'll return tonight for 3D #3....
Mine just started doin the same thing lately, any of you have results yet? Did you turn in your phone or did they repair it? I really dont wanna go to the sprint store and turn mine in because i dont want a refurbished unit. 9/10 in the past when ive went through insurance, the phone they send me is broken as well and then it goes round and round. Sometimes my phone will just stop responding to touch, it will have phantom touches and/or on the htc_ime mod keyboard on compact qwerty; the ui, jk, m, . column up and down wont work at all. strange to say the least, never had this happen to any of my phones before.
My launch day EVO 3D is being replaced also due to this issue. She be back up and running with my new phone Wednesday.
Sent from my PG86100 using xda premium
Well mine developed this problem a few days ago.
The top inch or so of the screen and when I get this problem the touch sensitive buttons also dont work sometimes.
My problem and my question is that, I dont have insurance on the phone, I bought it on Amazon from a private party after my EVO 4G was stollen.
If I take it to Sprint can they just replace the digitizer, since this is a defect of the phone and would that even fix this problem?
If you don't have insurance on the phone then you need to go on ebay and search for evo 3d lcd digitizer housing. Yesterday, I paid $50 shipped from usa.
If you cant find a good listing then u can buy the lcd + digitizer (or just the digitizer) without housing. But it's hard work to do these two because those things are glued and painful to disassemble. It will definitely look jacked up after all your hard work. Just get it with the housing (front black plastic)
Here is a usa seller with what i'm talking about but he as no feedback so i didnt buy from him.
http://www.ebay.com/itm/HTC-EVO-3D-...ultDomain_0&hash=item1c20adc044#ht_2172wt_286
There is a hi res disassembly video on youtube.
I've been experiencing this issue lately as well. I've had this phone since the month it was released and it only started acting up as of a couple weeks ago. It started off as the touch screen not registering any touches, not even the capacitive buttons. Then this week it started it started doing the crazy phantom touch thing. In order to get it working, I simply shut off the screen then turn it back on again. It seems to happen less if I'm lighter on the screen. Thank gawd I'm not the only one experiencing this.
Sent from my PG86100 using XDA App
I called a sprint store and they told me that they would either replace the digitizer or the phone for a fee of 35 dollars, since I did not have insurance.
So, I took my phone in and they had another screen that was from another phone that had a different problem.
After they replaced it, he did not charge me
I was happy until I started to drive home and I was checking it some more and realized that the new screen also had the same digitizer problem.
I guess im headed back to Sprint tomorrow hopefully they give me another phone. and I will happily pay the 35 dollars.
Wow thats a real good deal. I never considered taking it for repair. I thought it must be cheaper to do it myself. I hope they can get you a working one. I'm sure they won't try to charge you for it when you go back.
I'm having trouble with my Evo as well, not sure if its the same issue or not.. for about the past week my notification bar will be intermittently unusable, I can't pull it down at all.. then sometimes it'll work. Unfortunately the times I've been near a sprint store it's working fine.. UGH. Also it's been giving me some random letters occasionally when texting, or the most aggravating is when it "clicks" the backspace button and that sticks and it erases whatever text I just wrote. Sounds like a similar issue.. I just wish mine was consistent, sometimes it works perfect.
Call me an idiot but whats the app that you were using!?
Edit:nvm found it haha
Well today i paid the 35 dollars and will be getting another phone
A really good app for testing screen problems is call "touch test"
http://www.appbrain.com/app/touch-test/org.hermit.touchtest
Mine seem to get worse when i had more then one finger on the screen. and it got really bad with just a little bit of preasure on the screen.
I'm having a similar problem but it is only with the capacitative soft keys.
I have problems from time to time. It gets so annoying on Swype because it will leave breaks while I'm Swyping and instead of one word I'll get like four weird words instead. Very cumbersome.
Sent from my PG86100 using Tapatalk

slow or no autofocus

The camera is great, but sometimes it can use from 2-5 seconds to focus if is focuses at all.
I'm suspecting it to be a hardware issue because when i shake the phone the camera focuses.
Are anyone else experiencing similar problems?
Yes, on the Galaxy S6 (non-Edge).
I have exactly the same problem on samsung galaxy s6 edge
Went to the store to get a replacement, but apparently Samsung only replaces the phone the first week and I bought it two weeks ago. They therefore had to send it to get repaired
I also have this intermittantly, sometimes also the flash is off and when I try to turn on again it says the phone needs to cool down before flash is used, The phone was barely luke warm, anybody else had this happen?
TommyTheGun said:
The camera is great, but sometimes it can use from 2-5 seconds to focus if is focuses at all.
I'm suspecting it to be a hardware issue because when i shake the phone the camera focuses.
Are anyone else experiencing similar problems?
Click to expand...
Click to collapse
Bummer... have the exact same thing! First week no problems, but since a day or two this started to happen. And I just found out the same as you: when I shake, it dóes focus. On a sidenote: when it happens, mine seems to be stuck on macrofocus.
If this lasts for one more week I'll go back to the Samsung Store where I bought it
Same here. Samsung said go to walk in service. No replacement.
After two repairs, they finally change the camera, and things are good now.
Sent from my SM-G925W8 using Tapatalk

Many problems with this phone! Need suggestions!

Hi there,
My girlfriend bought refurbished S6 Edge (from ebay seller) 3 months ago and everything seemed fine for some time. To make this story short, I will skip some details .
After 2 months of use back cover started to detach from the phone. We guessed that problem was in faulty battery and contacted seller immediately, but he never responded. In his ad it was stated that phone comes with 2 year warranty. Then we contacted Samsung and they arranged free shipping to their official service partner.
After almost one more month of waiting, they finally opened it and found out that battery was damaged but someone was already trying to fix that damage before with some tape. They refused to repair it and it was just returned to us as it is.
I was thinking to order a new battery and change it myself, but as it turned out phone now has other problems which were not there before.
- capacitive buttons are not lighting up no matter what (tried everything). Back button only blinks once when booting up.
- adaptive brightness is not working no matter what (it is always on full brightness)
- screen turns off as soon as she presses "call" button
This all looks like problem with proximity and light sensors, but they all seem to work in *#0*# menu, so really not sure what to do.
We already filed a dispute with PayPal, but I guess not much help will come from that. Any suggestion what can we do here?
Thanks!
Sorry man, but it sounds like you're kinda SOL. I would honestly just try selling it as-is before the S7 Edge comes out. That really sucks though.

Categories

Resources