Moisture Sensor issue S9 plus - Samsung Galaxy S9+ Questions & Answers

It has been an year since I am facing the issue of moisture detected. There is no moisture inside the port. This issue occurred last year and is still here. The only temporary solution I found was to turn off device and plug the charge in 3 to 4 time and it starts charging its an temporary fix and I have to turn device off each time. Also due to this issue the device sometimes stop fast charging. I wanted to ask that will installing a custom rom (stock android instead of samsung rom) will fix issue (will this stop the moisture issue). Or is there any other way to fix it using root or without root. The guides on net about cleaning port or changing charger didnt work.

HJZEE said:
It has been an year since I am facing the issue of moisture detected. There is no moisture inside the port. This issue occurred last year and is still here. The only temporary solution I found was to turn off device and plug the charge in 3 to 4 time and it starts charging its an temporary fix and I have to turn device off each time. Also due to this issue the device sometimes stop fast charging. I wanted to ask that will installing a custom rom (stock android instead of samsung rom) will fix issue (will this stop the moisture issue). Or is there any other way to fix it using root or without root. The guides on net about cleaning port or changing charger didnt work.
Click to expand...
Click to collapse
Recently update 1st march security update then there is a same problem with me but when i switch of my device its charge normal no problem or wireless charged sometimes phone say cable charging some time say fast charge i don't know what's the problem i think it's software glitch and one more question what charging cable you use Samsung orignal or 3rd party cable?

Jdrocks777 said:
Recently update 1st march security update then there is a same problem with me but when i switch of my device its charge normal no problem or wireless charged sometimes phone say cable charging some time say fast charge i don't know what's the problem i think it's software glitch and one more question what charging cable you use Samsung orignal or 3rd party cable?
Click to expand...
Click to collapse
I am using orignal charger & cable also tried a different charger and cable. Its been an year since it started. For me I think the sensor is faulty. Also the charging changes to cable charging after connecting charger , same with all the chargers I tried.

Make sure the port is spotless; debris in the jack port can cause this. A toothbrush and a little anhydrous isopropyl alcohol can be used to gently clean it. Allow to dry completely.
Then clear the system cache.
Maybe a charger port PCB failure, a guess.

blackhawk said:
Make sure the port is spotless; debris in the jack port can cause this. A toothbrush and a little anhydrous isopropyl alcohol can be used to gently clean it. Allow to dry completely.
Then clear the system cache.
Maybe a charger port PCB failure, a guess.
Click to expand...
Click to collapse
Tried cleaning, also tried different cables and chargers didnt fixed issue for me. I also tried resetting and tried reflashing stock firmware through odin that also didn't solved problem for me.

HJZEE said:
Tried cleaning, also tried different cables and chargers didnt fixed issue for me. I also tried resetting and tried reflashing stock firmware through odin that also didn't solved problem for me.
Click to expand...
Click to collapse
Hardware. Likely a mobo failure.
Check for cracked solder joints in the power section.

blackhawk said:
Hardware. Likely a mobo failure.
Check for cracked solder joints in the power section.
Click to expand...
Click to collapse
Yeah i think so too hardware problem btw will flashing the aosp based rom fix issue ,does this sensor works on those rom.

HJZEE said:
Yeah i think so too hardware problem btw will flashing the aosp based rom fix issue ,does this sensor works on those rom.
Click to expand...
Click to collapse
No idea. So you can flash it? WTF?
That means most of the mobo if not all is working.
No beep when you connect charger?
Display failure?
Port pcb failure? This little bugger can do some bizarre things on the 10+ if it fails or is the wrong one, so I learned.
Unfortunately I have no clue how to decisively troubleshoot this.
Hopefully someone here does.

My problem is solve no moisture deduct i change cable and factor reset now problem not there. When this proble happened my phone not charge faster charge sometimes so i use stock cable then fast charging show issue withe the cable now 1month there is no problem try and tell me guys.

Jdrocks777 said:
My problem is solve no moisture deduct i change cable and factor reset now problem not there. When this proble happened my phone not charge faster charge sometimes so i use stock cable then fast charging show issue withe the cable now 1month there is no problem try and tell me guys.
Click to expand...
Click to collapse
For me factory resetting or changing charger and cable didn't worked. Still getting moisture detected but if i connect it when powered off after 2 or 3 tries it starts cable charging. But after unplugging charger and reconnecting after a little time it again shows the error.

HJZEE said:
For me factory resetting or changing charger and cable didn't worked. Still getting moisture detected but if i connect it when powered off after 2 or 3 tries it starts cable charging. But after unplugging charger and reconnecting a little time it again shows the error.
Click to expand...
Click to collapse
Is it possible the phone has water internally?
Get some anhydrous isopropyl and carefully clean the c port contacts. An old toothbrush works if the bristles are long enough.
Allow to completely dry.
It may have a bad c port pcb or mobo if this persists... a guess on my part.

blackhawk said:
Is it possible the phone has water internally?
Get some anhydrous isopropyl and carefully clean the c port contacts. An old toothbrush works if the bristles are long enough.
Allow to completely dry.
It may have a bad c port pcb or mobo if this persists... a guess on my part.
Click to expand...
Click to collapse
I also think hardware is faulty cause it been an year since it started. I was wondering if there is a way to disable this sensor through root ?

HJZEE said:
I also think hardware is faulty cause it been an year since it started. I was wondering if there is a way to disable this sensor through root ?
Click to expand...
Click to collapse
It should be but I have no idea where to look for that.

blackhawk said:
It should be but I have no idea where to look for that.
Click to expand...
Click to collapse

HJZEE said:
I also think hardware is faulty cause it been an year since it started. I was wondering if there is a way to disable this sensor through root ?
Click to expand...
Click to collapse
If you have root access.
There are members here that know the files you're looking for.

I'm wondering if replacing the charging port PCB would fix this. It's possible that corrosion from previous moisture exposure caused corrosion that left conductive pathways that are causing the error. Or the PCB failed.
These boards tend to be cheap, just get the right version for your variant. If the battery needs replacing then be a good time.

Related

[Q] VIII., dedung

HI guys,
i have 2 problems from 3 days:
i have a problem with my SG2 when i disconnect the charge cable my phone continually stay in charge and every 10-15 second say me charging paused voltage too high.
second problem is USB , when i connect my phone to my computer it does not recognize it .
3 days ago all work perfectly now i try to restore stock firmare, full wipe but the problem persists anyone can help me? thanks
Sounds like the USB circuitry issue we see a fair bit of on here. Given you've already done a wipe & gone back to stock & you're still seeing the problem, I'd say it's a repair job.
Edit to add - You could try gently cleaning the USB port with an new/unused toothbrush before you do send it in for servicing.
maybe is hardware problem i dont know But the problem is in the same spot may be the cable entry which is damaged
Yep it could be the socket itself is damaged rather than the board. I guess they only way you'll know (assuming cleaning it doesn't work; which it probably won't) is if you have a mobile tech take a look at it.
The cable itself can become worn on the pins from multiple flashing and removal of usb cable .
jje

Phone keeps charging after plugin off the charger

so before 2 days my phone was perfectly fine
and now when i charge my phone, it's charging normaly.
and when i plug off the charger from the phone, my phone keeps charging itself.
and i feel like it's draining my battery faster.
is there any solution for it?
Got the same problem since the same day.
Phone rarely able to connect to the PC. Battery indicator keeps blinking (in samsung rom) or showing as if it is charged (in CM9). Phone can't be turn off. Usb keeps disconnecting, making me afraid if something goes wrong when I flash anything with odin PC.
I use speedmod kernel (apollo, actually) and the battery doesn't drain. But still it acts as if it is charged when I turn off the phone.
Sent from my GT-I9100 using xda premium
Had the same problem last summer, I think it's a common fault on the i9100.
Some have been able to fix it by cleaning the usb port, or by gently bending the little piece in there.
That didn't work for me though, had to send it in for repair. They switched the motherboard and usb port.
so my only way to fix it is by sending the phone to repair ?
sultanovski said:
so my only way to fix it is by sending the phone to repair ?
Click to expand...
Click to collapse
He said:
Muffo said:
Had the same problem last summer, I think it's a common fault on the i9100.
Some have been able to fix it by cleaning the usb port, or by gently bending the little piece in there.
That didn't work for me though, had to send it in for repair. They switched the motherboard and usb port.
Click to expand...
Click to collapse
So you can try cleaning the port on the phone first. Try first with a dry clean toothbrush. If that doesn't work, take out the battery and try cleaning the port with a q-tip and a (little!) bit of isopropyl alcohol. Then let it dry before putting the battery back in. If THAT doesn't work, then you'll need to get the port replaced. You could do it yourself, (I've heard the part costs around $15) or your last option is to send it in for repair.
I wouldn't recommend bending or otherwise moving the little wafer inside the port, however.
I notice that it will continue for a few %, maybe 2-3. It's because the battery gets warn when charging and still continues to until it has cooled down enough. But I don't notice any difference in drain time on mine.
sent from Bat Country
ctomgee said:
He said:
So you can try cleaning the port on the phone first. Try first with a dry clean toothbrush. If that doesn't work, take out the battery and try cleaning the port with a q-tip and a (little!) bit of isopropyl alcohol. Then let it dry before putting the battery back in. If THAT doesn't work, then you'll need to get the port replaced. You could do it yourself, (I've heard the part costs around $15) or your last option is to send it in for repair.
I wouldn't recommend bending or otherwise moving the little wafer inside the port, however.
Click to expand...
Click to collapse
how do i clean the port of the phone ?where is that port?
Are you running any custom roms? If you are that might be the problem.
sultanovski said:
how do i clean the port of the phone ?where is that port?
Click to expand...
Click to collapse
Um... The port you plug the charger or usb cable into? Really the only port on the phone? And clean it the way I already described?

Very weird charging issue with my Samsung Galaxy S2

My Samsung Galaxy S2 has this problem.
A: I doesn't register the charge in the socket unless I wiggle it around or put pressure on a certain area. It's sensitive and it takes me a while to make it 'stick'.
b: It only charges to about 30% and then it stops charging.
I have tried numerous chargers and usb cables and always the same issue. I have replaced the battery and its the same problem.
Any help? I bought this damn thing on ebay a few weeks ago so I don't really know its history. The seller refuses to refund and I've opened a case.
Anyway that will all take a long time.
Any idea what the problem is and how to fix it?
spudgun00 said:
My Samsung Galaxy S2 has this problem.
A: I doesn't register the charge in the socket unless I wiggle it around or put pressure on a certain area. It's sensitive and it takes me a while to make it 'stick'.
b: It only charges to about 30% and then it stops charging.
I have tried numerous chargers and usb cables and always the same issue. I have replaced the battery and its the same problem.
Any help? I bought this damn thing on ebay a few weeks ago so I don't really know its history. The seller refuses to refund and I've opened a case.
Anyway that will all take a long time.
Any idea what the problem is and how to fix it?
Click to expand...
Click to collapse
Try Charging the battery externally using a battery charger, and not from inside the phone....I suppose it should get charged 100%...
If not then its battery problem...
If it does get charged then there might be a problem in the port or connection to the battery via inside the phone...get it checked at a samsung customer care...If you have warranty you might get it fixed for free...
I don't think there should be any problem with your kernel etc..
Press Thanx If I helped..
Try cleaning the micro USB port with a toothbrush or something similar
This type of issue is not weird and has been discussed on forum plenty of times.
Clean the battery contacts on battery and pins on device with alcohol (cleaning alcohol). If that doesnt work and you have changed charger/battery then your hardware is faulty so nobody here can help.
re
umair241995 said:
Try Charging the battery externally using a battery charger, and not from inside the phone....I suppose it should get charged 100%...
If not then its battery problem...
If it does get charged then there might be a problem in the port or connection to the battery via inside the phone...get it checked at a samsung customer care...If you have warranty you might get it fixed for free...
I don't think there should be any problem with your kernel etc..
Press Thanx If I helped..
Click to expand...
Click to collapse
can't as no warrant. Yeah I bought one on ebay re the external charger. will let you know how it goes when it arrives
re
1Chef said:
Try cleaning the micro USB port with a toothbrush or something similar
Click to expand...
Click to collapse
I tried with an electric toothbrush. no joy. Do you mean opening up the phone and cleaning it from the inside?
This replacement part?
Hi is this the part that you would replace?
NEW GENUINE SAMSUNG S2 i9100 GALAXY INNER USB CHARGING PORT MIC FLEX PART
(CANT DO A LINK)
Apply some petrol on a toothbrush and try cleaning charging port... After some time try charging .. Iff still not working get the port replaced
Sent from my iPhone using Tapatalk
if you need new charging port look on amazon or other type retailer i got one for £10 (uk).... then look on youtube for guide on how to fit part.. it looks tricky but its dead simple to do so long as you don't attack it like an ape.
Good luck..

[Q] USB charging not working, data connection working

I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
MrTheMan said:
I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
Click to expand...
Click to collapse
Seems like hard to repair. You would need to disassemble the whole device. I'd suggest you send the phone for warranty repair. Just do not mention you let it fall
Jackos said:
Seems like hard to repair. You would need to disassemble the whole device. I'd suggest you send the phone for warranty repair. Just do not mention you let it fall
Click to expand...
Click to collapse
The whole glass back panel was into pieces. I replaced it, so I'm afraid that is not an option
MrTheMan said:
The whole glass back panel was into pieces. I replaced it, so I'm afraid that is not an option
Click to expand...
Click to collapse
Look into the Z2 disassembling videos, but I guess you should bring the device into a professional phones repair service.
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
If you keep tightly in some points, dies it charge then? If not and still charges intermediate then there are two things. Either one of the lines if the port is damaged or the battery is of center. Remove and reconnect. First clean it's contacts with.a brush and pure alcohol. Do the same on the port.
Mine does the opposite, USB is fine(as long as I disconnect at 100% and don't charge with MHL adapter) but magnetic has the issue.
Sent from my D6503 using Xparent Red Tapatalk 2
Upside down Magnetic charging cable
Jackos said:
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
Click to expand...
Click to collapse
Hi,
I did connect my magnetic charging cable upside down. And my magnetic port is messed up now. It keeps charging and discharging when connected. It doesn't charge from a USB port and i need to plug in the adapter to a wall outlet for it to charge.
Is there anything i can do to fix this?
Xperia Z2 Charging Problem
hi, i have also xperia z2. i have also micro usb and magnetic charging problem, charging icon will keep appearing and disappearing irregularly, about once per second. how can i solve the problem? thanks
MrTheMan said:
I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
Click to expand...
Click to collapse
Jackos said:
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
Click to expand...
Click to collapse
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
imranclick said:
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
Click to expand...
Click to collapse
The Mainboard is bricked.
Jackos said:
The Mainboard is bricked.
Click to expand...
Click to collapse
Oh, I see. That will cost a lot of money to repair it.
imranclick said:
Oh, I see. That will cost a lot of money to repair it.
Click to expand...
Click to collapse
I'm sorry for your loss. It would be extremely hard to repair that by yourself. If you're out of warranty there is nothing you can do about it.
Jackos said:
I'm sorry for your loss. It would be extremely hard to repair that by yourself. If you're out of warranty there is nothing you can do about it.
Click to expand...
Click to collapse
Cannot repair it at all? Oh,well. Thank you very much for the reply. :crying::crying::crying:
imranclick said:
Cannot repair it at all? Oh,well. Thank you very much for the reply. :crying::crying::crying:
Click to expand...
Click to collapse
If I remember correctly there is one diode on the PCB that get's damaged :/
I have the same problem, due to magnetic charger..
Surely this is covered by warranty? I'm still under warranty so I will try to get a replacement.
How could they design it so poorly that it can be damaged like this....
Jackos said:
If I remember correctly there is one diode on the PCB that get's damaged :/
Click to expand...
Click to collapse
Oh, I search some info. The diode just allow electric current pass one direction only. No wonder my XZ2 keep restart after I pressed shutdown because the diode allow the electric current from battery can pass through in opppsite way.
I don't believe it is a hardware problem. You dropped the phone but the USB port is not likely to be physically damaged by a knock. I had the same problem, on a Z2 provided by my company. I have requested a change, got a new one and in a few days the second handset had the same issue too. Two phones, both new, both never dropped, used with maximum care, both with the same problem. The second one wasn't even charged more than a couple of times before failure. And I had tried it as soon as I had it in my hands, just to be sure it worked, and it did, at first. I connected it to a laptop thru USB port (3.0) and it charged. Then updated apps and system to Lollipop, connected it again and it failed. In a couple of days. I'm sure nothing physical happened, unless my USB port fried it. Notice however, that data connection is working perfectly and everything else I connecrt to that port works as well.
I have some mag chargers too, and I don't believe I've ever connected them upside down. The plug is made in such a way the it does not connect if reversed, having one contact circular shape and the other elliptical.
I checked on the Web and there is a number of Z2 owners complaining for the same issue: there's even a video on Youtube showing this exact behavior. Sony seems to ignore it.
I must admit, however, that I'm unable to explain why a factory reset does not solve the problem. Now I'm trying to flash a stock ROM (mine is branded Telecom Italia) and see what happens.
imranclick said:
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
Click to expand...
Click to collapse
Did you repaired your device. Please relpy this
Phone 2 years.
1. Charged through the USB port on the network 220 (native charger):
It reaches 81-83% of charge and starts to go crazy: flashing red LED charging and says that is / is not going to charge.
In fact, no charges.
I tried different cords and chargers - so everywhere is going crazy with a 80% interest
2. Charged via USB from the cigarette lighter in your car or the external battery:
It's okay - safely charged up to 100%
3. Charged through the magnetic cable:
It's okay - safely charged up to 100%
These are symptoms of what is dying?
Thank you!

Issue with Magnetic Charging Cable

Hi All,
I recently purchased a Magnetic Charging cable for my Xperia ZU, but the moment I connect it through either Laptop or original sony charger, the phone re-boots. It does charge the phone, but at some particular orientation of magnetic side connection, phone resets.
Anyone else having same issue ? Any solution ?
Thanks
gurung_vishwas1 said:
Hi All,
I recently purchased a Magnetic Charging cable for my Xperia ZU, but the moment I connect it through either Laptop or original sony charger, the phone re-boots. It does charge the phone, but at some particular orientation of magnetic side connection, phone resets.
Anyone else having same issue ? Any solution ?
Thanks
Click to expand...
Click to collapse
I've read it somewhere that charging the phone the upside down could brick the phone.. reset was the symptom. I have sony magnetic charger and it will not allow me to plug in the other side around. The most i get is the touch screen is not that sensitive after plugging the charger and it will refresh my current running app/game. Been using it ever since i got my device and so far no problem.
Reading Materials
http://forum.xda-developers.com/xperia-z-ultra/help/damage-to-z-ultra-magnetic-charger-t2806392
http://forum.xda-developers.com/xpe...e-properly-t2987557/post57830429#post57830429
http://forum.xda-developers.com/xperia-z-ultra/help/newbie-guide-t2959447/post57719084#post57719084
wtfhax said:
I've read it somewhere that charging the phone the upside down could brick the phone.. reset was the symptom. I have sony magnetic charger and it will not allow me to plug in the other side around. The most i get is the touch screen is not that sensitive after plugging the charger and it will refresh my current running app/game. Been using it ever since i got my device and so far no problem.
Reading Materials
http://forum.xda-developers.com/xperia-z-ultra/help/damage-to-z-ultra-magnetic-charger-t2806392
http://forum.xda-developers.com/xpe...e-properly-t2987557/post57830429#post57830429
http://forum.xda-developers.com/xperia-z-ultra/help/newbie-guide-t2959447/post57719084#post57719084
Click to expand...
Click to collapse
Thanks @wtfhax for your reply.
I think it was reverse connection which made phone reset. As I read in the links sent by you, magnetic charging cable is not a good solution then, since it can damage battery. I'll avoid charging with this cable now onwards and will stick with USB charging.
But, I think, this is a bad design from Sony. There should have been a protection in-built for reverse connection as well.
Coz the charging port are never meant for non genuine magnetic cable...
Just be careful if u still wanna use it by marking TOP on it...
Reverse polarity might cause the circuit to malfunction...
Cheer
hello
its supposed to do that m8 connect the magnetic chargers the wrong way round the the phone instantly resboots
to add..
Faced the same issue myself.
To add to this, ever since I have used the magnetic charging cable, my screen flickers - dims at times, phone doesnt respond and wat not. Thinking to reset factory or root it out.
Guys, would CYnaogenmod help?
anandarora said:
Faced the same issue myself.
To add to this, ever since I have used the magnetic charging cable, my screen flickers - dims at times, phone doesnt respond and wat not. Thinking to reset factory or root it out.
Guys, would CYnaogenmod help?
Click to expand...
Click to collapse
Those problems occur during charging??
I have 1 magnetic charging cable that were bad and it tends to charge n no charge...
Better to use high quality or genuine 1 instead...
My magnetic charging cable pulled the whole port off the side of the phone.
My Sony battery case did the same.
I like the ultra but it is not built to last.
gurung_vishwas1 said:
Thanks @wtfhax for your reply.
I think it was reverse connection which made phone reset. As I read in the links sent by you, magnetic charging cable is not a good solution then, since it can damage battery. I'll avoid charging with this cable now onwards and will stick with USB charging.
But, I think, this is a bad design from Sony. There should have been a protection in-built for reverse connection as well.
Click to expand...
Click to collapse
there is if you look at the contacts on your phone you'll see the contact on the right is more oval and the cheapo charger cables don't have the facility to detect the difference.

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