i had my phone (Tmobile iphone 12 pro) set up to forward missed calls to google voice VM. I decided to go back to the regular VM, so I removed the device from my google voice account and attempted to use the ##004# shortcode to re-set my VM settings and nothing is working. It still occasionally forwards missed calls to google voice, and then other times it just disconnects with no VM.
I have also done the standard iphone reset network settings as well as a hard reset of the phone and it still is connected to google voice.
Does anyone have a trick to remove all forwarding options? Thanks!
Related
I know there are other issues with GV. I have used it flawlessly on my old Hero, so I thought it would be the same on the 3d. I had integrated my Sprint number to GV in my GV settings(option #1), but did not use the GV app on the phone. I travel extensively, and ran into problems retrieving my GV messages. I did not always have reliable 3g or 4g service, thus unable to hear messages that were not transcribed properly.
I tried to disable GV and go back to the stock VVM, but now I cannot use my phone!!! The dialer will not connect to anything but *2, old GV number or 911!
A sprint tech tried to assign a dummy phone to my account, no luck. Seems my account is locked because of trying to remove GV. I have a SERO plan, may be part of the problem, but I haven't had issues til now.
Any help would be appreciated.
Craig
Craig
syxcCraig said:
I know there are other issues with GV. I have used it flawlessly on my old Hero, so I thought it would be the same on the 3d. I had integrated my Sprint number to GV in my GV settings(option #1), but did not use the GV app on the phone. I travel extensively, and ran into problems retrieving my GV messages. I did not always have reliable 3g or 4g service, thus unable to hear messages that were not transcribed properly.
I tried to disable GV and go back to the stock VVM, but now I cannot use my phone!!! The dialer will not connect to anything but *2, old GV number or 911!
Craig
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In short, when you say you disabled GV you mean that you went onto your google voice account on a computer and followed these steps:
1. Log into your computer
2. Go to Google.com/voice and sign in and jump to your Voice Settings
3. Now next to your number you want to click the DEACTIVATE SPRINT AND GOOGLE INTEGRATION (or something along those lines)
Yep, my Google account on a computer, the Sprint techs asked me 5 time to make sure. I have the option to integrate the number again, but as my phone will not receive a call on the Sprint network, I am stuck.
Yesterday and today, I was in a roaming area, my phone worked there to dial out, but no incoming calls or voice mail. When someone calls in, "we are unable to connect your call, please try again".
One tech tried to tell me it was a phone issue, I believe its a network issue.
Thanks again,
Craig
Not an expert here, but maybe you could try a hard reset on ur phone.
I tried the Google voice/Sprint integration and did not like it took over everything, I.e. phone, voice msg, and texting.
I however was able to un-integrate VIA GV website and uninstall/reinstall the app. Now just running it for voice mail.
Did some searching on xda prior to this and read some threads where people talked about conducting a hard reset to un-fuk GV issues.
Just a thought.
Sent from my PG86100 using XDA App
I just noticed the part about the Sero plan. There is a Google Voice account code that needs to be active on your account for this to work. It shows up as a $0 charge under your phone, same place where your $10 premium data charge would show online.
Sprint Tech got me to Hard reset (factory reset), luckily I pulled the SD card just prior.
Just removed all reference to my cell number in GV needed to remove the # form forwarding. Called Sprint to remove SOC for GV. I can now make and receive calls!!!
I had Google Voice voicemail working on my phone for months, now, suddenly, even though I have Voice set for voicemail, I only get it through Sprint -- but I don't get any notification.
I'm using SteelH's ROM that I modified. Is Voice dependent on any other apps? I took out the visual voicemail app, but I didn't think Voice needed that.
If I call my Sprint number, I get Sprint's voicemail prompts. If I call my Google number I get Google Voice prompts. I used to be able to call my Sprint number and get Google Voice voicemail.
I've cleared data and uninstalled and re-installed. Next is a data wipe and full install of the ROM again if no one has any ideas.
meatgel said:
I had Google Voice voicemail working on my phone for months, now, suddenly, even though I have Voice set for voicemail, I only get it through Sprint -- but I don't get any notification.
I'm using SteelH's ROM that I modified. Is Voice dependent on any other apps? I took out the visual voicemail app, but I didn't think Voice needed that.
If I call my Sprint number, I get Sprint's voicemail prompts. If I call my Google number I get Google Voice prompts. I used to be able to call my Sprint number and get Google Voice voicemail.
I've cleared data and uninstalled and re-installed. Next is a data wipe and full install of the ROM again if no one has any ideas.
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the description you give of the voicemail prompts after calling the numbers seem to indiciate the issue is beyond your evo 3d and more to do with you gv setup.
try calling your sprint number from a different phone. if you get sprint's voicemail prompts, then you need to setup your gv account again. the easiest way to set it up again is to disable sprint integration online in your gv account, wait a lil bit and enable it again.
the disable and enable codes gv gives you with the sprint integration essentially setup the conditional call forwarding for the voicemail.
hope that helps!
+1 on the conditional call forward, I think it is *28 then the google voice number (or your sprint number if integrated). Presto your calls when unanswered will be routed to google voice again.
ifly4vamerica said:
+1 on the conditional call forward, I think it is *28 then the google voice number (or your sprint number if integrated). Presto your calls when unanswered will be routed to google voice again.
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this is correct and dont forget to change your voicemail carrier in settings
I was having the same issue. I was too lazy to look it up so I uninstalled and reinstalled the google voice app. everything is working as expected again.
Is anyone else having trouble setting up Google voice as their voicemail for Sprint? For some reason we dont have the call forwarding option under call settings as everyone else does. I've tried activating through the web and the app but to no avail. The phone just keeps ringing and doesnt go to VM unless the person calls my google voice number directly. I've tried Youmail as well and conditional call forwarding for voicemail does not work.
I'm new to this. So here is what I want to do in summary:
I am under the impression that voice/grooveip is one of the cheapest combos for having voip on a wifi-only (airplane mode with wifi) configuration. The key point is that when I am on my at&t radio I want calls to come to me as they normally do. When I am at home where my radio is poor and my wifi is blasting(airplane mode, wifi only on) , I want a setup that would allow someone to dial my at&t number and have it connect seamlessly to my grooveip/voip client.
Current setup: have calls forwarded to google voice which forwards them to goochat chat-> grooveip only when i'm on wifi, but in my rom have voicemail set to "my carrier". Why is it that I could see these voicemail in google voicethen? When I go on radio only, I don't have a voicemail notification of voicemail from my carrier. . I don't even have a google voicemail activated. Does that mean I am just managing my at&t voicemails through google voice?
Much appreciated guys. Grinding through the learning curve for this
So I have google voice set up for my voicemail. I noticed that this has not been working. I had to reset up my phone and then it stopped working again. It looks like when they phone is set to forward my calls to my watch, it disables google voice forwarding and my att voicemail program then pics up. I was wondering if any one knows how I can get this working again.
I went and removed my phone from google voice and then reactivated it but once my phone starts to forward me calls it no longer works.
Just wanted to see what other google voice users are doing.
They both use the same entry for your phone line: conditional forwarding. So, you can only have one at any time. When you setup auto-forwarding, it will change the conditional forwarding to Gear S number and when it no longer need forwarding, it resets which will be back to your network default that is your voice mail number.
I set up my gear s # as an additional phone in Google voice and had t-mobile turn off voice mail for it, that way I don't need to worry about calls forwarding.
I don't use my Google voice number as my main number so I like the forwarding set up. I wonder if I can have my voicemail number changed on my phone to my Google voice number.
rfs830 said:
I don't use my Google voice number as my main number so I like the forwarding set up. I wonder if I can have my voicemail number changed on my phone to my Google voice number.
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Go to the google voice web site & look in settings under that number. It should say "activate voicemail" and it'll give you a code to dial on the phone. It's something like *444*YOURNUMBER*# or something like that. But the gear forwarding will always disable GV when it's enabled.
zoso28 said:
Go to the google voice web site & look in settings under that number. It should say "activate voicemail" and it'll give you a code to dial on the phone. It's something like *444*YOURNUMBER*# or something like that. But the gear forwarding will always disable GV when it's enabled.
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Ya thats the problem im am running into. I may call att to see if there is something else we can do to fix this.
rfs830 said:
Ya thats the problem im am running into. I may call att to see if there is something else we can do to fix this.
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The only other thing i can think of is using the short code to set your watch to use google voicemail so your phone would forward to the watch & the watch would forward to GV if you missed it on the watch. It's just a thought but I'm waiting to use gear forwarding for that reason so lemme know if you find a setup that works.
One option is to turn off all forwarding in the watch and phone, then set up both the watch and phone normally in Google Voice.
All calls will be sent to both the phone's number and the watch's number. For whatever reason, the phone tends to ring at least 3 or 4 seconds before the watch rings, so there's no problem with multiple ringing devices. If neither the phone or watch are answered, the call will go to Google Voice voicemail.
Also, within Google Voice Settings / Phone, click "Activate Google voicemail on this phone" and dial the number string indicated. You'll have to do this twice, once through the phone, and again through the watch. An important note is that the phone needs to be disconnected from the watch when you dial the code through the watch.
The easiest method is just to put the phone into airplane mode before dialing the number from the watch.