Question OnePlus After Sale services - OnePlus Nord 2 5G

Hello !
I had some problems with my Nord2. I bought one week ago and did the update yesterday, but the phone went slow and overheating problems... So the AfterSales services told me to reset the phone with the recovery mode (what I did). And after that I can't boot the phone (screen capture). I can't do any manipulations with the fastboot mode because the phone is locked. OnePlus told me to send it back. Do you think that the aftersales services will be able to repair this ?
Thx for reading my message and have a nice day people !
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NamelessBoy said:
Hello !
I had some problems with my Nord2. I bought one week ago and did the update yesterday, but the phone went slow and overheating problems... So the AfterSales services told me to reset the phone with the recovery mode (what I did). And after that I can't boot the phone (screen capture). I can't do any manipulations with the fastboot mode because the phone is locked. OnePlus told me to send it back. Do you think that the aftersales services will be able to repair this ?
Thx for reading my message and have a nice day people !
View attachment 5424287
Click to expand...
Click to collapse
Either you leave the bootloader open, or you have to send it to OnePlus, as in my case. In my case, the imei was also no longer available. I also got this message if you no longer have a backup, it looks very bad for you. And there only helps to send in. If you're lucky it will be repaired under warranty. In my case it runs under warranty.

Hello
Exodusnick said:
Either you leave the bootloader open, or you have to send it to OnePlus, as in my case. In my case, the imei was also no longer available. I also got this message if you no longer have a backup, it looks very bad for you. And there only helps to send in. If you're lucky it will be repaired under warranty. In my case it runs under warranty.
Click to expand...
Click to collapse
Hello thank you for your answser.
I don't unlock the bootloader that is the problem ... (and can not unlock it).
I bought it from OnePlus site so normally I have a warranty. I hope they will repair it under warranty !
Thank you for your answer again ! Have a nice day.

NamelessBoy said:
Hello
Hello thank you for your answser.
I don't unlock the bootloader that is the problem ... (and can not unlock it).
I bought it from OnePlus site so normally I have a warranty. I hope they will repair it under warranty !
Thank you for your answer again ! Have a nice day.
Click to expand...
Click to collapse
Ok but according to the message Have you installed something wrong and that you get so no longer run. And as I said, only the OnePlus Service Center can help you now. They will replace you as in my case a new motherboard.
I also wish you a nice day

NamelessBoy said:
Hello !
I had some problems with my Nord2. I bought one week ago and did the update yesterday, but the phone went slow and overheating problems... So the AfterSales services told me to reset the phone with the recovery mode (what I did). And after that I can't boot the phone (screen capture). I can't do any manipulations with the fastboot mode because the phone is locked. OnePlus told me to send it back. Do you think that the aftersales services will be able to repair this ?
Thx for reading my message and have a nice day people !
View attachment 5424287
Click to expand...
Click to collapse
Sorry I did not understand your first post correctly .
It will definitely be a warranty case as you described.
So do not worry that you have to pay what.

Go here and create a repair order and wait for further until a OnePlus representative contacts you by mail .
Repair Service - OnePlus (United States)
Get your repair started here.
www.oneplus.com

Exodusnick said:
Go here and create a repair order and wait for further until a OnePlus representative contacts you by mail .
Repair Service - OnePlus (United States)
Get your repair started here.
www.oneplus.com
Click to expand...
Click to collapse
Thank you and already do that x) I will send it tomorrow !

Related

2 galaxy s3 imei repair

i have 2 galaxy s3 i9300 . my first i9300 has a fake imei and my second just the right imei
what if i copy my second i9300 efs folder and then put it on my first i9300 will it fix the no service issue
and sorry for bad english
Sounds like you have at least one stolen phone. Good luck getting help with that.
i installed omega v14 and it change my imei i forget to back it up i didn't stole it
and the phone with changed imei i buy it at t-mobile netherlands shop
And the other phone?
Regardless, you won't find much help trying to spoof an IMEI.
to phone with the original imei i buy at typhone.nl with vodafone contract if u dont believe just dont i want to fix the no service issue
No you cannot transplant IMEI numbers since they are encrypted with (amongst others) the device/CPU ID which is unique and unchangeable for all devices. It would be illegal anyway, additionally since you will not be able to use both phones at the same time pointless.
Have it repaired by Samsung (depending on the location and serice center it should cost you some 60-ish $.
Then, wehn you get it back, do the damn EFS backup so you wont have that same issue again.
okay thanks i have one last question what do i say if samsung ask whats wrong with this phone
Hi, I think your problem is generic IMEI, you can recover your original IMEI by flashing it with stock ROM. Or try to find a repairing shop which have SPT box or Octopus box.
shaheerali said:
Hi, I think your problem is generic IMEI, you can recover your original IMEI by flashing it with stock ROM. Or try to find a repairing shop which have SPT box or Octopus box.
Click to expand...
Click to collapse
the problem is i live in the netherlands and a lot of people in a shop doesn't know much about android
lobird said:
the problem is i live in the netherlands and a lot of people in a shop doesn't know much about android
Click to expand...
Click to collapse
flash it back to a stock Rom with Odin. Since you are on xda you should know how to do this with ease. Use the search button.
Sent from my GT-I9300 using xda app-developers app
lobird said:
the problem is i live in the netherlands and a lot of people in a shop doesn't know much about android
Click to expand...
Click to collapse
There are so many posts in this forum to recover corrupted IMEI. One simple method is try to flash it with original stock ROM or in efs folder, rename the 'nvdata.bin.bak' file to 'nvdata.bin' and replace the old one.
First go through the original posts and then try the above methods...
thanks i already trying instal stock rom but no luck
here u can see my screen shot of the efs folder .
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Um... I think the OP has some explaining to do - since late August s/he has been posting asking for help to fix IMEI in a number of threads - in fact that has been the ONLY topic/question for all the posts. Previously s/he was in Thailand and now it is 'live in Netherlands' - also one phone has a fake IMEI and the other doesn't yet both have been bought from vendors. One has to wonder why s/he wouldn't simply go back to the vendor and get the stuffed phone repaired? Apparently it IS working, (i.e. not hard-bricked) so it would seem all that is needed is to pay a service fee and 'Voila!' working S3.
Logically this leads to a thought about the legitimacy of the 2nd (and maybe both) phone(s) - 3 weeks of trying many threads to get someone to provide a new IMEI seems a little excessive.
Agree this and the multiple posts is getting very suspicious . Plus not the only post asking to borrow somebody's EFS folder .
jje
yup
Closed, you have already opened a thread on this, more than once, send it to samsung and they will fix it, seems you are beyond repaid at this point.

Problem white screen with black lines "rain"

Hi
A friend of mine owns a Galaxy S3 and is having the following problem
The phone seems not booting, and a white screen with black lines appear.
We've thought about getting a new screen housing complete, with digitizer, screen, etc. but I'm not sure if this will solve the problem.
How could I do some testing so I can know which is the problem and how could I do a complete wipe to the phone as it is now, if possible?
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Thanks
seems like SDS
Service centre as it may not be a problem you can solve .
Wipe phone see multiple identical posts / ADB how to use .
hav the same problem here
is lcd problem just change another one try friend
abumaha said:
hav the same problem here
is lcd problem just change another one try friend
Click to expand...
Click to collapse
yea, but before buying the lcd+digitizer housing, I wanna be sure that buying it will solve this problem.
Get another friends lcd test it
My friend could get into download mode. He tried to flash another roms, but the 1st time he got an error, and the second try he waited more than 20min without any progress...
Is there any way to make a complete wipe from download mode?
kabeza said:
My friend could get into download mode. He tried to flash another roms, but the 1st time he got an error, and the second try he waited more than 20min without any progress...
Is there any way to make a complete wipe from download mode?
Click to expand...
Click to collapse
No. That white screen is the sign of the complete eMMC failure a.k.a SDS. Nothing you can do about it but have it repaired by Samsung either by warranty of by paying for the service.
SignetSphere said:
No. That white screen is the sign of the complete eMMC failure a.k.a SDS. Nothing you can do about it but have it repaired by Samsung either by warranty of by paying for the service.
Click to expand...
Click to collapse
let's say i bought it from ebay ( no garantie" , my counter is 0 , i can still go to Samsung center and get it repaired for not much money ???
sinoukevin said:
let's say i bought it from ebay ( no garantie" , my counter is 0 , i can still go to Samsung center and get it repaired for not much money ???
Click to expand...
Click to collapse
U can in warranty no worry bro
if its no water damage just send to repair Center samsung no need to pay only shipping
abumaha said:
U can in warranty no worry bro
if its no water damage just send to repair Center samsung no need to pay only shipping
Click to expand...
Click to collapse
thx for the quick replay ^^ , that's wht i'm gonna try to do , thx again
sinoukevin said:
let's say i bought it from ebay ( no garantie" , my counter is 0 , i can still go to Samsung center and get it repaired for not much money ???
Click to expand...
Click to collapse
Simply that depends upon Samsung's policy to second users and proof of ownership .
As far as i am aware they do not accept second users as a warranty claim . But you are going to have to try first before paying for a repair .
hi
it's EMMC break.. u must change EMMC this is the only way to back to life
kabeza said:
yea, but before buying the lcd+digitizer housing, I wanna be sure that buying it will solve this problem.
Click to expand...
Click to collapse
use odin tou repair framwork this is the problem for u display
It is not display problem but symptom of corrupted internal nand, eMMc as dackota said. Bootloader is probably still available but Partitions Information Table is damaged and switched to read only mode. You will not be able to flash anything.
You need to replace your motherboard or at least reflow new eMMc chip. Sorry it is so called hard brick or sudden death.
You can check display by entering download mode. It is displayed correctly. Fuzzy screen while booting shows because bootloader can't read data to init system.
You can try to flash only param.bin, same .pit file or anything else via Odin or Heimdall but it will end at Setup Connection and write fail errors. Sorry bro. 90 percent of nand flash chips in s3 are physically faulty. Samsung replaces those motherboard under warranty, but if it's void or outdated you need to pay for repair.
In some countries it is too expensive and worthless. In Poland, where I live, it is cost of 50-70 bucks. New i9300 or i9305 you can have for circa about 200$.
You can check eBay or similar to your country person-to-person transaction platform to search s3 with broken screen only but fully operational motherboard and replace it yourself. It is very easy. Sometimes it is cheaper than repair the old one.
____________________________________________
P3110 / I9300 / I9100 / NEXUS 5 / iPAD2
Same issue as above ' I've now upgraded to a S5 ' and have a rather expensive paperweight sitting on my desk ' Thanks to those who posted above for posting about said issue saved me posting myself ' I will see what the damage is on a new motherboard an if it's viable to have it repaired ' Thank you once again .

brick.. lg g2 mini d620k 4g lte..

anyone could help me.. please, here's the situation,, successfully rooted my phone using towel root,, did not bother to unlock the bootloader then,, one time i have old apk file rom manager premium , old version i guess. i installed , then i click backup current rom.. viola.. i succesfully bricked my phone.. i did not make any custom recovery.. the hard situation is i cant download mode or recovery mode or fastboot mode.. my phone cant detect in device manager in my laptop. is theres a change to come back alive my phone.. here's little 1% i see my phone connected to my laptop thru usb view.
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regisol said:
anyone could help me.. please, here's the situation,, successfully rooted my phone using towel root,, did not bother to unlock the bootloader then,, one time i have old apk file rom manager premium , old version i guess. i installed , then i click backup current rom.. viola.. i succesfully bricked my phone.. i did not make any custom recovery.. the hard situation is i cant download mode or recovery mode or fastboot mode.. my phone cant detect in device manager in my laptop. is theres a change to come back alive my phone.. here's little 1% i see my phone connected to my laptop thru usb view.
Click to expand...
Click to collapse
The same thing happened to my d686, just send it to a LG service with your warnity, it's best not to tell them it was rooted. Just tell them this happened after updating thru LG Mobile Support Tool. They will change the phone's motherboard. Here, in Romania, this worked!
Fulga666 said:
The same thing happened to my d686, just send it to a LG service with your warnity, it's best not to tell them it was rooted. Just tell them this happened after updating thru LG Mobile Support Tool. They will change the phone's motherboard. Here, in Romania, this worked!
Click to expand...
Click to collapse
the problem is.. i buy it 2nd hand only.. i have no warranty card or proof of purchase.. thought, it is warranty in lg service center.. and they already checked,,, the main problem is motherboard and need to be replace..thanks
my phone now is alive,, lg s.c. did this ,, they replace mobo,,
Sent from my LG-D620k lte using XDA Free mobile app
regisol said:
the problem is.. i buy it 2nd hand only.. i have no warranty card or proof of purchase.. thought, it is warranty in lg service center.. and they already checked,,, the main problem is motherboard and need to be replace..thanks
Click to expand...
Click to collapse
Same thing happen with my phone. Can you please tell me what im gonna do. Thanks

Can't get unlock code via Huawei site - error "The Huawei ID used to apply for the un

Can't get unlock code via Huawei site - error "The Huawei ID used to apply for the un
Hi,
I've tried to unlock my phone, but error appears:
"The Huawei ID used to apply for the unlock code has not been used on the device for more than 14 days"
What is going on ?
Really have no idea what they are talking about. Is this relevant to unlocking? I just want to remove some Malwares and Spywares!
Hello Dear user:
Huawei Customer Service is pleasure to be at your service,sorry to bring you the troubles.We are sorry that Huawei account is not logged in the phone in full 14 days we can not help you query unlock code. As a result of the recent discovery of a lot of users to buy the phone is third party malicious brush, installed a large number of applications can not be unloaded, seriously affect the user experience, in order to protect the interests of the end consumer, please be sure to use HUAWEI account in the required to unlock the phone in full 14 days, and then visit the EMUI website to unlock code (id=unlock&mod=detail https://www.emui.com/plugin.php), to give you the inconvenience.
If you have any questions,you can send your feedbsck to us , also concerned about Huawei Wechat ID: Huawei400, we will serve you wholeheartedly. Hard service 100+, out of service is just the foundation, the excess satisfaction is our eternal pursuit!
I had this message too.
I don't remember properly but i know messing with the different version of this website (english and chinese), and changing values (the tutorials on internet are out to date if i remember properly. Try to change your phones ID, check the Imei and make sure you are logged in with facebook, already registered on huawei website, and using the chinese version.
I have done it twice, I just entered the details required on the site and it came back with an unlock code. Shame I had to do it twice because my first device got fully bricked!! but I learnt my lesson on how to safeguard it after that
james194zt said:
I have done it twice, I just entered the details required on the site and it came back with an unlock code. Shame I had to do it twice because my first device got fully bricked!! but I learnt my lesson on how to safeguard it after that
Click to expand...
Click to collapse
How did you unbrick it? You locked the bootloader again?
I'm bricked too atm :/
The bootloader was completely SCREWED!! it was just a black screen and if you held power it would vibrate. Luckily it was only 2 days old so I took it back to store and played dumb so they just swapped it out hence the requirement for a second unlock code! If you can get in to fastboot there is hope, see the thread I was just commenting on for the hopeful solution to that.
james194zt said:
The bootloader was completely SCREWED!! it was just a black screen and if you held power it would vibrate. Luckily it was only 2 days old so I took it back to store and played dumb so they just swapped it out hence the requirement for a second unlock code! If you can get in to fastboot there is hope, see the thread I was just commenting on for the hopeful solution to that.
Click to expand...
Click to collapse
Thanks for the reply ! Yeah, i can still flash with Fastboot so there is still hope. I think i have to pick the correct boot.img and the correct system.img for it to boot properly.
Hi Demeth,
See this thread http://forum.xda-developers.com/honor-7/help/huawei-honor-7-bricked-b180-twrp-t3317124 I have put some instructions there, you don't need a matching system.img you just need recovery and boot.img that matches the firmware your device thinks it should be running. As long as these match up the system.img from 121 or 130 will get you booted. Further detailed instructions are on that thread.
James
Hi,
I'm trying to unlock mine for months already without any success. I always get the same message with the 14 days story. Even if I'm using the same ID as the one I linked on my phone (under Huawei ID, HiCloud and so on). I also tried the Chinese website only but there is no point. I have sent them an email also but they don't want to provide it by email. It's really a mess to get that code.
If someone can help me, thanks very much in advance!
On English Website:
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On Chinese Website:
if you dont want to wait, you can unlock with dc-unlocker. worked like a charm for me. see also this post: http://forum.xda-developers.com/showpost.php?p=65567018&postcount=65
borda01 said:
Hi,
I've tried to unlock my phone, but error appears:
"The Huawei ID used to apply for the unlock code has not been used on the device for more than 14 days"
What is going on ?
Click to expand...
Click to collapse
but why pay as you can have for free, me too Statement of minimum 14 days, I do not know where I have to be logged in to the 14 days have passed.
In case of me, The model No and product ID didn match.
So no code.
I wasn't able to get code so i contact support in my country and they gave me a code.
Strange issue
Sent from my KIW-L22 using Tapatalk
Just contact them
They have a live chat room. Go for it.
jkccl9 said:
Just contact them
Click to expand...
Click to collapse
Contact whom?
Sent from my KIW-L22 using Tapatalk
gopinaidu77 said:
Contact whom?
Click to expand...
Click to collapse
Huawei for the code
jkccl9 said:
Huawei for the code
Click to expand...
Click to collapse
Yeah.
Sent from my KIW-L22 using Tapatalk
gopinaidu77 said:
Yeah.
Click to expand...
Click to collapse
:good:

Unlock Pocophone F1 on Lost mode ?

Hello,
I found a Pocophone F1 yesterday on the street.
I decided to unlock it but the problem is that the phone is in lost mode and the bootloader is locked.
What are the possible solutions?
I have already done some research but I have not found anything.
Thank's in advance for your answers !
vic1997 said:
Hello,
I found a Pocophone F1 yesterday on the street.
I decided to unlock it but the problem is that the phone is in lost mode and the bootloader is locked.
What are the possible solutions?
I have already done some research but I have not found anything.
Thank's in advance for your answers !
Click to expand...
Click to collapse
how about returning it to the rightful owner?
bradputt said:
how about returning it to the rightful owner?
Click to expand...
Click to collapse
I guess the OP won't know who owns it but he could hand it in at the nearest Lost & Found station aka Police Station.
vic1997 said:
Hello,
I found a Pocophone F1 yesterday on the street.
I decided to unlock it but the problem is that the phone is in lost mode and the bootloader is locked.
What are the possible solutions?
I have already done some research but I have not found anything.
Thank's in advance for your answers !
Click to expand...
Click to collapse
Testpoint
bradputt said:
how about returning it to the rightful owner?
Click to expand...
Click to collapse
There is no name on the phone and no phone number. I wish I could, but I can not guess who he is. There is a festival next door and I also found an iphone and I was able to return it because there was the number listed.
guhvanoh said:
I guess the OP won't know who owns it but he could hand it in at the nearest Lost & Found station aka Police Station.
Click to expand...
Click to collapse
I found it in festival who was in another region of my country. And the police certainly can not do better than me. The phone will never find its owner I think.
EugenStanis said:
Testpoint
Click to expand...
Click to collapse
It works ?
If I understood correctly :
- Testpoints
- Enter EDL mode
- Flash rom
Correct ?
Thank's for response.
vic1997 said:
I found it in festival who was in another region of my country. And the police certainly can not do better than me. The phone will never find its owner I think.
It works ?
If I understood correctly :
- Testpoints
- Enter EDL mode
- Flash rom
Correct ?
Thank's for response.
Click to expand...
Click to collapse
Yea bur flash proper fastboot rom
EugenStanis said:
Yea bur flash proper fastboot rom
Click to expand...
Click to collapse
Ok, i disassemble the phone, and i do test points but nothing, so i go to internet and i see that :
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Its right ?
Do you already success with test points or not ?
If somebody who does it already can answer, thank's.
Return it.
Just charge the phone, turn it on with sim card on and wait for the owner to call it.
ggezboye said:
Just charge the phone, turn it on with sim card on and wait for the owner to call it.
Click to expand...
Click to collapse
There was no sim into it.
Up
In order the Lost mode to be activated the phone must have internet connection, right? So I wonder, was there really no SIM card In it and there is a way the phone to be found via IMEI and service provider cooperation, as there is a way the locked phone to be easily unlocked.

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