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So, i got my self Mate 10 Pro week ago, and i've noticed it has some display issues with uniformity.
I've found out this by accident, during reading before sleep i have it at lowest brightness possible, so it doesn't tire my eyes.
Anyway when is it set at lowest brightness (with darker colors present) there seems to be that left side of display is darker than right one.
I took some pictures so you can better see what i mean.
Am i alone in this, or is it widespread with other Mates?
Is this a reason to file up warranty case, or Huawei can get away with it because that seems to be nature of (AM)OLED displays?
It is "itching" me now... To pay like 800 euros for flagship device, only to find out that it has issues.
Can any from you take some pictures of your device and post it?
It has to be done in dark room with lowest brightness.
Hello,
for the pictures with the light in the middle:
What app is this?
I'd be happy trying to reproduce this.
It is OLED Tools app from play Store:
https://play.google.com/store/apps/details?id=com.oledtools&hl=en
Take the last test called Uniformity Test.
When you are there swipe left to lower the brightness.
Also you can choose the color, for my unit problem was best visible with grey and green.
Let me know with results!
My M10 Pro screen looks perfect.
And mine mate 10 pro screen looks all right testing with this app
So it is my unit after all.
Looks like i'll need to send it for a repair.
I have the same. did you return to the website? did they do something?
Just sent it today to the official Huawei Service Centre (here in my country). Now i need to wait a few days for them to receive it, and see what they say.
BTW, you have the same thing, left side darker than right one? Or different?
in my case it is darker in the left corner.
any new news?
What brightness are your pictures? in this app i have left 0 (all black) and right 31 (bright)
When around 8 my bottom screen loocks darker... but i never noticed it during normal usage so i do not care
btw: i can recreate it in chrome too so its not just the app
I think this is normal oled behaviour... I never use it on min brightness anyway/wouldnt have noticed wihtout you pointing it out
Since there seem to be multiple people here with this problem i think its normal oled... just google it
0alfred0 said:
What brightness are your pictures? in this app i have left 0 (all black) and right 31 (bright)
When around 8 my bottom screen loocks darker... but i never noticed it during normal usage so i do not care
btw: i can recreate it in chrome too so its not just the app
I think this is normal oled behaviour... I never use it on min brightness anyway/wouldnt have noticed wihtout you pointing it out
Since there seem to be multiple people here with this problem i think its normal oled... just google it
Click to expand...
Click to collapse
exactly...OLED simply works like that... i had similar "issue" with sgs7 phone only in low brightnes..OLED cannot compare with LCD when it comes to flickering or pulsing this is the way they work and we should accept it.
Well, I'm still waiting for device, since the official Huawei repair shop considered/recognized it as display issue. Probably they are waiting for parts (display) so it can be replaced.
EDIT:
Brightness was around 7 in the app. That way the problem was most visible.
I got my phone back today. In service report it states that they changed display along with back side glass (i assume because of waterproof properties of the phone).
Anyhow, with the new display, phone have the same problem, so i guess it isn't the problem per se, its just nature of OLED...
[/COLOR]I'm experiencing the same problem on my 3rd device now. That's right! Third! I've returned my phone 2 times, and gotten a replacement each time. The problem still persists...
Still struggling with the seller and Huawei to get it fixed, but it's looking grim.
I have the same problem. Typical for oled. All Note 4 and galaxy s7 had same problem...
Send it back and get a new one from Amazon. I saw this problem with the camera in white or clears walls. It seems "banding".
Send it back another time, this new unit is worse that last.
[IMG]http://i63.tinypic.com/20j33ma.jpg[/IMG]
Hi! Do you have the problem now and don't exchange it?
I had in january the Mate 10 Pro and sold it, because I had the same display problem.
Then I bought in April the P20 Pro. This device had the problem, too!
1 week ago I got the Mate 10 Pro for a very good price, but this device have the problem again!
I think, it's a normal behaviour of HUAWEI OLED Screen.
You can exchange and exchange it, and the problem will come again.
Same here. Left side is darker at low brightness.
Thinking about trading it in for a normal Mate 10. That one has an IPS display. I really have no use for dual SIM, so I couldn't care less about losing that.
HUAWEI is using LG's OLED panels, so issues are very common. They're not very good compared to Samsung's new panels, but also way cheaper.
Hi,
I have a Mate 9, and tried a 5T, didnt like it due to 18:9 aspect ratio and I returned it.
Now I'm trying the Mate 10 and so far I'm liking it, it is not a big upgrade from Mate 9, it actually loses on sound power and screen brightness compared to M9, but overall it is good, specially because I think that it is going to be one of the last flagships to come with 16:9 on near future.
I prefer FPS on rear, but the possibility to use the FPS as navbar make it worthy to be on front.
All said, what is bothering me is that on the very bottom of the screen there is a yellowish stripe (all screen wide), making the screen uneven on color.
Had anyone have this issue?
Could it be the glue not be totally cured? Will it fade with time?
It bothers me and I dont want to return the phone because of this, but if the issue is final, I'll return it.
How'd you go with this? Did it go away or did you return it for another unit?
I'm in the exact same situation. Slight yellow tinted band at the bottom. Kinda trying to convince myself it doesn't bother me, but I can't help but look at it every time now. Hope it will fade away. Don't really want to return it either.
I git that yellowish tint also at the bottom screen. I already send to huawei service center ti change new screen but have the same problem after changed new screen. Any advice? Should i send back to huawei and change a new screen again? Thank you
naset said:
I git that yellowish tint also at the bottom screen. I already send to huawei service center ti change new screen but have the same problem after changed new screen. Any advice? Should i send back to huawei and change a new screen again? Thank you
Click to expand...
Click to collapse
It's probably (cheap ?) OLED screens' plague, you're not alone:
Huawei Mate 10 Pro -burn-in prone?
Mate 10 Pro screen problem
Scalpos said:
It's probably (cheap ?) OLED screens' plague, you're not alone:
Huawei Mate 10 Pro -burn-in prone?
Mate 10 Pro screen problem
Click to expand...
Click to collapse
But im using mate 10 not pro. It is an lcd screen. Maybe i got a cheap lcd screen?
naset said:
But im using mate 10 not pro. It is an lcd screen. Maybe i got a cheap lcd screen?
Click to expand...
Click to collapse
Weel indeed, if your model is a Mate 10, then no OLED screen, so different problem than mine. Good luck !
Well i think it's the glue wich is not cured totally yet.
When i got my Mate 10, i had exactly same yellowish part at the bottom screen and now its totally gone.
Use your screen brightness as high as you can for some time and watch for it, mine took like 2 weeks for be gone.
Sorry for my poor english
madcapfrog said:
Well i think it's the glue wich is not cured totally yet.
When i got my Mate 10, i had exactly same yellowish part at the bottom screen and now its totally gone.
Use your screen brightness as high as you can for some time and watch for it, mine took like 2 weeks for be gone.
Sorry for my poor english
Click to expand...
Click to collapse
Thank you for the tips. Well i will wait more and if nothing happen, i will send back to service center
Hello, i am looking to buy 3 PRO but i need to know does Realme 3 pro have that option while you are looking at the screen reading (not touching screen ) screen stays on. It is using front camera to detects your face.
That option on LG G2 called: smart screen and on Samsung "Smart Stay"
My daughter Huawei p30 lite doesn't have that , but my wife's Honor Play has that.
Thank you
igor7novak said:
Hello, i am looking to buy 3 PRO but i need to know does Realme 3 pro have that option while you are looking at the screen reading (not touching screen ) screen stays on. It is using front camera to detects your face.
That option on LG G2 called: smart screen and on Samsung "Smart Stay"
My daughter Huawei p30 lite doesn't have that , but my wife's Honor Play has that.
Thank you
Click to expand...
Click to collapse
No it doesn't have that option
Hello guys,
I bought one Amazfit GTS and now the display has broken, and now i can't find a place to buy a new original Amoled display or just the screen for replace.
By the way, i can't find any video of Amazfit GTS display replacement, even anyone telling something about this in any forum.
If anyone can help me, i'll be really thankfull.
I found one on aliexpress
https://www.aliexpress.com/item/400...earchweb0_0,searchweb201602_,searchweb201603_
valeoray said:
I found one on aliexpress
Click to expand...
Click to collapse
Thanks!
I asked the store in the chat and they said that it is an original amazfit gts display.
However, the discription do not match with the specifications of and amoled display.
By the way, i'll test it and bring here a review.
Hi, I'm looking for an amazfit gts replacement display too.
Any review on this one? Is this an amoled display or an lcd?
My display also cracked. Is it gorilla glass?
Hi there, I am using 6/64 GB variant POCO F1 for one and a half years recently I noticed problem like screen burning, on my display. If I use any app for 5 to 10 mins I see a shadow of the same app for 20-30 mins behind the screen. It is more clearly visible in dark mode or dark grey background.
Is there, anyone facing the same issue or knows whether it is a software issue or there is something wrong with the LCD panel? And if its a hardware issue where in India can I change my LCD panel for a good price with good quality?
I posting the Pictures of Screen shadow below, please check it out.
rahil0901 said:
Hi there, I am using 6/64 GB variant POCO F1 for one and a half years recently I noticed problem like screen burning, on my display. If I use any app for 5 to 10 mins I see a shadow of the same app for 20-30 mins behind the screen. It is more clearly visible in dark mode or dark grey background.
Is there, anyone facing the same issue or knows whether it is a software issue or there is something wrong with the LCD panel? And if its a hardware issue where in India can I change my LCD panel for a good price with good quality?
I posting the Pictures of Screen shadow below, please check it out.
Click to expand...
Click to collapse
It's a hardware issue. Have an issue like that too. It happens intermittently, but isn't really an issue for me anyway because when I switch to another app it's not too noticeable. Usually happens when I read manga since the screen is mostly white, then there's artifacts for a while then is barely noticeable.
As to where you can get it fixed in your country, sorry I'm not from India so I don't know. But if there's a Xiaomi store/service center they should be able to help you
You can greatly reduce that effect on stock MIUI by going to Display > Color Scheme and change it from Automatic to Standard. Been having the same issue for about 8 months (my device is 18 months old), other than that, haven't had any other display problems, so there isn't much of a reason to replace the lcd pannel (unless you're still under warranty).
Had the same issue with a replacement screen, but after some time i decided that it bothered me too much, so i decided to replace the screen again, and now everything is fine.
ATRAC3 said:
Had the same issue with a replacement screen, but after some time i decided that it bothered me too much, so i decided to replace the screen again, and now everything is fine.
Click to expand...
Click to collapse
what was the cost of screen replacement and did you replace the screen in MI service center or in a local shop?
Well i was able to fix it by using lawrun oc build i implemented the amoled color option and i don't have to suffer from this problem anymore.