ill make this short and sweet got my device today from Tmobile, and device was locked as we all now know, i have NOT paid it off yet.
I tried using the "Pixel device unlock app" it did not work gave me a "server error" when trying to use it
i then went into the tmobile app and messaged support explaining i wanted the lock removed and had tried using the app and was presented with the "server error"
The guy told me he would take a look (once he understood what i wanted to do)
He asked for my IMEI and then asked me why I wanted to unlock the device, I told him it was because i wanted to have the full use of my device and access to the bootloader incase of an issue where I needed to flash factory firmware and prevent having to bring and pay for it too be RMA'd, 10 minutes later my device was whitelisted and now my device is unlocked.
I hope this helps anyone who's dreams were crushed like mine when I received a device with locked bootloader
Thanks guys, glad to be back
PS i use P6 as pixel 6 short script
I did not have as much luck as you. Spoke to two different reps and they both just kept repeating that it needed to be paid off before being permanently unlocked, regardless of the reason.
NecroOne said:
I did not have as much luck as you. Spoke to two different reps and they both just kept repeating that it needed to be paid off before being permanently unlocked, regardless of the reason.
Click to expand...
Click to collapse
Same here. Tried through the app chat. Via FB. And then by call. All said that same thing.
I used the app chat via the TMobile app sorry to hear that tho, I guess I got lucky
Are you long time T-mobile customer? If they think you are very unlikely to leave T-mobile anyway, unlocking your device just increases your "loyalty" and no harm to them.
this is pretty common sense I thought...applies to all carrier.
Have you tried messaging @mobbdeep ?
Whoareyou said:
Have you tried messaging @mobbdeep ?
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Does he work for T-Mobile?
You'll want to try to talk to your "local" team of experts during normal business hours found here in the US. I informed my service rep today that I understood their policy, but my Pixel 6's software was broken. That I needed to flash it via the Pixel utility found online. The rep wanted to via her documents, came back and said no promises. I reassured them the reason why and how I am not requesting it for any one EIP devices, just this one.
She came back and had whitelisted it. 10 minutes and done.
Messaging takes to long to explain this because they just push you off for 24-72 hours.
HiddenKnight said:
You'll want to try to talk to your "local" team of experts during normal business hours found here in the US. I informed my service rep today that I understood their policy, but my Pixel 6's software was broken. That I needed to flash it via the Pixel utility found online. The rep wanted to via her documents, came back and said no promises. I reassured them the reason why and how I am not requesting it for any one EIP devices, just this one.
She came back and had whitelisted it. 10 minutes and done.
Messaging takes to long to explain this because they just push you off for 24-72 hours.
Click to expand...
Click to collapse
What do you mean local expert? Like the local retail store? What number did you call?
i just told them that the sim card support notification wont stop vibrating and it is annoying me, and I can't remove the notification without the device being unlocked. They went ahead and unlock the device for me.
magics. said:
i just told them that the sim card support notification wont stop vibrating and it is annoying me, and I can't remove the notification without the device being unlocked. They went ahead and unlock the device for me.
Click to expand...
Click to collapse
Thing is, I'm through Sprint technically
opz187 said:
Thing is, I'm through Sprint technically
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Click to collapse
I am too.. i chatted with sprint multiple times and they are dumber than a door nail unfortunately.. so I figured I would try Tmo support so went to the website and started a chat but said I wasn't a tmo/sprint customer yet then the rep came on and I said that I was told I could unlock the sim on the device to use other sim cards but the unlock app says server error.. He then asked for the IMEI and my phone number and submitted the request and said it should be unlocked within 24hrs lol.. so we'll see what happens.. The unlock app would either say server error or would say it isn't eligible since hasn't been on the account long enough
Sprint was completely oblivious.. spent hours talking to 5 reps across 2 days and got literally nowhere.. They kept telling me that my phone/plan already has sprint global roaming so I can use 2g data and .25c/min for calls lmao.. like that is not the same as using another sim card.. the last guy I talked to I explained everything and he read the prior chat and everything and said he will help me.. he then starts walking me through all these steps then ultimately says my device isn't eligible lol.. keep in mind this whole time I was requesting an exception for military deployment LOL.. not one of them understood what this meant or was.. the first guy even refused to transfer my chat when I asked to speak to someone who knows what I am talking about so I said he was trying to avoid getting surveyed and he laughed then began to tell me how to close chrome and clear cache and all this to try and close the chat out but it didn't work haha.. everytime i logged back in I got right back to him.. he finally randomly transferred me and someone elses name popped up who didn't even say anything and transferred me then next person said like 1 word then closed the chat then finally got the last person who almost made me believe he knew what he was doing lol..
then go to tmo and 1st time asking no problem, whats imei and phone number and request submitted lol.. now lets hope it actually works haha
elliwigy said:
I am too.. i chatted with sprint multiple times and they are dumber than a door nail unfortunately.. so I figured I would try Tmo support so went to the website and started a chat but said I wasn't a tmo/sprint customer yet then the rep came on and I said that I was told I could unlock the sim on the device to use other sim cards but the unlock app says server error.. He then asked for the IMEI and my phone number and submitted the request and said it should be unlocked within 24hrs lol.. so we'll see what happens.. The unlock app would either say server error or would say it isn't eligible since hasn't been on the account long enough
Sprint was completely oblivious.. spent hours talking to 5 reps across 2 days and got literally nowhere.. They kept telling me that my phone/plan already has sprint global roaming so I can use 2g data and .25c/min for calls lmao.. like that is not the same as using another sim card.. the last guy I talked to I explained everything and he read the prior chat and everything and said he will help me.. he then starts walking me through all these steps then ultimately says my device isn't eligible lol.. keep in mind this whole time I was requesting an exception for military deployment LOL.. not one of them understood what this meant or was.. the first guy even refused to transfer my chat when I asked to speak to someone who knows what I am talking about so I said he was trying to avoid getting surveyed and he laughed then began to tell me how to close chrome and clear cache and all this to try and close the chat out but it didn't work haha.. everytime i logged back in I got right back to him.. he finally randomly transferred me and someone elses name popped up who didn't even say anything and transferred me then next person said like 1 word then closed the chat then finally got the last person who almost made me believe he knew what he was doing lol..
then go to tmo and 1st time asking no problem, whats imei and phone number and request submitted lol.. now lets hope it actually works haha
Click to expand...
Click to collapse
How did you start a chat with T-Mobile? Whenever I sign in to TMobile website it transfers me to Sprint website
opz187 said:
How did you start a chat with T-Mobile? Whenever I sign in to TMobile website it transfers me to Sprint website
Click to expand...
Click to collapse
I explained in the first paragraph lol.. go to tmobile.com and dont try to sign in.. go to contact page or until u see the chat box/icon then typed "agent" it asked if i was a customer or not i said i was not.. if u say u r it will make u sign in and send u to sprint chat
ne0ns4l4m4nder said:
ill make this short and sweet got my device today from Tmobile, and device was locked as we all now know, i have NOT paid it off yet.
I tried using the "Pixel device unlock app" it did not work gave me a "server error" when trying to use it
i then went into the tmobile app and messaged support explaining i wanted the lock removed and had tried using the app and was presented with the "server error"
The guy told me he would take a look (once he understood what i wanted to do)
He asked for my IMEI and then asked me why I wanted to unlock the device, I told him it was because i wanted to have the full use of my device and access to the bootloader incase of an issue where I needed to flash factory firmware and prevent having to bring and pay for it too be RMA'd, 10 minutes later my device was whitelisted and now my device is unlocked.
I hope this helps anyone who's dreams were crushed like mine when I received a device with locked bootloader
Thanks guys, glad to be back
PS i use P6 as pixel 6 short script
Click to expand...
Click to collapse
Cool, does this mean you can now use dual sim (sim and probably esim) example 2 carriers? Does the tmobile even let you do dual sim connections.
elliwigy said:
I explained in the first paragraph lol.. go to tmobile.com and dont try to sign in.. go to contact page or until u see the chat box/icon then typed "agent" it asked if i was a customer or not i said i was not.. if u say u r it will make u sign in and send u to sprint chat
Click to expand...
Click to collapse
So I just did that and they said they wanted me to log in in order to continue because they need account details
pvaldeben said:
Cool, does this mean you can now use dual sim (sim and probably esim) example 2 carriers? Does the tmobile even let you do dual sim connections.
Click to expand...
Click to collapse
when i unlock the phone not the (bootloader yet) i could add a esim i havent done it yet. it give you the opinion of any carrier for the esim.
magics. said:
when i unlock the phone not the (bootloader yet) i could add a esim i havent done it yet. it give you the opinion of any carrier for the esim.
Click to expand...
Click to collapse
i used esim out of the box with my pixel 6 without being sim unlocked
opz187 said:
So I just did that and they said they wanted me to log in in order to continue because they need account details
Click to expand...
Click to collapse
you gotta get the right person lol
Related
i just bought a used atrix off CL yesterday , im trying to get it unlocked so i can use tmobile.
already tried russian motofan forum for unlock code, no luck there.
i called ATT yesterday, the lady told me to use the att.com/deviceunlock form . ive put in the request, still saying its pending.
now i just bought the unlock from here, http://www.ebay.com/itm/320884234263?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649 . still waiting for them to send it to me, i dont know if they can find it.
i was wondering which online vendor or service yall used to unlock carrier
thanks
Zhi
Mine was unlocked by AT&T. Just a quick call to their customer support, answer a few questions, give the IMEI, wait a bit, and they gave me the code. They even wanted to give me instructions on how to use the code, but I was way ahead of them on that.
ravilov said:
Mine was unlocked by AT&T. Just a quick call to their customer support, answer a few questions, give the IMEI, wait a bit, and they gave me the code. They even wanted to give me instructions on how to use the code, but I was way ahead of them on that.
Click to expand...
Click to collapse
were you using the atrix with ATT ? the problem is never had ATT in the past
i called them, they ask me the ATT phone number i had, i said i never had ATT . they refer me to use the link i posted
akacoke said:
were you using the atrix with ATT ? the problem is never had ATT in the past
i called them, they ask me the ATT phone number i had, i said i never had ATT . they refer me to use the link i posted
Click to expand...
Click to collapse
Oh yeah, well... Sometimes you have to wiggle your way out a little. Say you got the phone as a gift from a relative and you don't know their number. Or something like that. They might refuse to give you the code anyway, but it's worth a shot.
ravilov said:
Oh yeah, well... Sometimes you have to wiggle your way out a little. Say you got the phone as a gift from a relative and you don't know their number. Or something like that. They might refuse to give you the code anyway, but it's worth a shot.
Click to expand...
Click to collapse
i thought about that, but the rep didnt even give me a chance for " story time " LOL, ill see if the ebay seller can find the code , otherwise ill let my friend who has a ATT account call them for me
akacoke said:
i thought about that, but the rep didnt even give me a chance for " story time " LOL, ill see if the ebay seller can find the code , otherwise ill let my friend who has a ATT account call them for me
Click to expand...
Click to collapse
Call AT&T again, you will get a different rep and a different attitude every time. Chances are that one of them will just give you the code. I got lucky and my second call ended in success. :good:
I payed 99 cents for my unlock code on ebay. I got it in a few hours. Worked just fine....
i got the code from the ebay seller, $4 is not that big of deal , i just didnt wanna bid for this one
thanks for the input
Zhi
Since Samsung is treating it as a standalone device or like a phone can it be Unlocked as phones can? Can I walk into any carrier that has the Gear S in Stock pay it outright in full and unlock it if necessary I don't want a 2 Year contract on a Smart watch that carriers consider an accessory
I would like to know that, too. If it can completely replace a phone.
As I posted in my reviews in the Gear S General section, you can use it primarily as a phone that makes and receives calls and SMS. Consider it a feature-phone Nokia from the mid-noughties. And it needs charging daily, maybe twice for heavy use.
joytest said:
As I posted in my reviews in the Gear S General section, you can use it primarily as a phone that makes and receives calls and SMS. Consider it a feature-phone Nokia from the mid-noughties. And it needs charging daily, maybe twice for heavy use.
Click to expand...
Click to collapse
ok thanks
Uniquebarbee said:
ok thanks
Click to expand...
Click to collapse
Clicking the Thanks button would be nice :good:
joytest said:
Clicking the Thanks button would be nice :good:
Click to expand...
Click to collapse
My limit has been reached
Over on androidcentral, someone reported successfully using it as a stand alone phone.
I received mine today and requested an unlock code from T-mo, which they say can take up to 14 days to arrive. I'll write back if/when I get it.
I also talked to ATT, and they told me they would not know how to unlock it, but I may just have chatted with an unknowledgeable person.
xendula said:
Over on androidcentral, someone reported successfully using it as a stand alone phone.
I received mine today and requested an unlock code from T-mo, which they say can take up to 14 days to arrive. I'll write back if/when I get it.
I also talked to ATT, and they told me they would not know how to unlock it, but I may just have chatted with an unknowledgeable person.
Click to expand...
Click to collapse
Thanks this was before I got my gear. But yes it can be unlocked many have gotten it. Just a heads up I'm sure you know unlocking for T-mobile will only let you use AT&T or their bootleg companies (MVNO). AT&T takes between 48 hours and 7 days some have said
^ Yes. It's a bit disappointing that they don't come with more bands.
Also, I kind of figured that the ATT info I was given was incorrect. That chat took forever and the person I talked to had no clue about the Gear S.
Do you know how to unlock it once you have the code, other than inserting a different SIM and hoping you'll get prompts for the unlock code?
xendula said:
^ Yes. It's a bit disappointing that they don't come with more bands.
Also, I kind of figured that the ATT info I was given was incorrect. That chat took forever and the person I talked to had no clue about the Gear S.
Do you know how to unlock it once you have the code, other than inserting a different SIM and hoping you'll get prompts for the unlock code?
Click to expand...
Click to collapse
You got it that is it
Thanks!
Not sure how else to thank you (I think there something I can click?) - I've been lurking here since my first XDA/MDA... from way before Android, but never posted until now.
xendula said:
Thanks!
Not sure how else to thank you (I think there something I can click?) - I've been lurking here since my first XDA/MDA... from way before Android, but never posted until now.
Click to expand...
Click to collapse
Thurs up sign where you reply s
Gotcha, thanks!
Cell Unlocker.net can unlock it for $29 When I got mine I asked and they asked for my IMEI so I gave them that and a day later they said yes and added it to the list
Finally found a Company who can sim unlock our Note 3 so that it can be used on ATT tmobile or any other US Carrier!!!!
Just go on Facebook and search for Nocturnal Wireless... They are based out of Florida!
Sent from my SM-N900P using XDA Free mobile app
Sounds sketchy to me.
Stevesteve64 said:
Finally found a Company who can sim unlock our Note 3 so that it can be used on ATT tmobile or any other US Carrier!!!!
Just go on Facebook and search for Nocturnal Wireless... They are based out of Florida!
Sent from my SM-N900P using XDA Free mobile app
Click to expand...
Click to collapse
This is what their page say:
When getting your device serviced remotely, please make sure to have a decent computer, stable internet (do not tether off of your phone), and the same quality cable that came with the phone, that plugs your phone into your computer. Our service is 100% guaranteed, however, if the job is unable to be completed due to not meeting the minimum requirements, a refund will not be issued. Thank you
It sounds like the remote in to your PC and use it to unlock the phone. I'd be careful about who do i let to connect to my computer
The Sprint Note 3 is different.. You can't Sim Unlock this device with a code... I've used remote Services before with success and this company is not exception
Sent from my SM-N900P using XDA Free mobile app
Bull**** all you need is a code. It's not different
Sent from my 0x1 Note 3...... I love tep
kaos420 said:
Bull**** all you need is a code. It's not different
Sent from my 0x1 Note 3...... I love tep
Click to expand...
Click to collapse
You obviously do not understand what you are talking about. Please don't spread misinformation, as it will confuse others.
es0tericcha0s said:
You obviously do not understand what you are talking about. Please don't spread misinformation, as it will confuse others.
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Click to collapse
excuse me? wtf you think your talking to. log into your sprint account you have the option Get my PIN1/PUK1 unlock code that unlocks your sim. clearly stated.you cant get clearer then that. you come in a thread.to talk ****. im not spreading anything but facts. not my first rodeo. or you want a screen shot to prove it as well.
kaos420 said:
excuse me? wtf you think your talking to. log into your sprint account you have the option Get my PIN1/PUK1 unlock code that unlocks your sim. clearly stated.punks always talk ****. fall in line rookie.
Click to expand...
Click to collapse
Sprint has never ever ever been able to unlock any of their Android / Apple (not sure about BB) phones for domestic use. To be fair, the OP didn't specify, and I was assuming that's what they were referring to, because that is what many people are looking for. Even so, you still don't have any clue what YOU are talking about since the phone absolutely does not use an unlock code to unlock. Sprint sends a signal to the phone that performs the international unlock. So do some research before you try to act like you know what you're talking about. I know, because I've actually done it. I also have unlocked many of them manually and have done dozens of hours of research on how the process works. Rookie? Pssh. Hardly.
es0tericcha0s said:
Sprint has never ever ever been able to unlock any of their Android / Apple (not sure about BB) phones for domestic use. To be fair, the OP didn't specify, and I was assuming that's what they were referring to, because that is what many people are looking for. Even so, you still don't have any clue what YOU are talking about since the phone absolutely does not use an unlock code to unlock. Sprint sends a signal to the phone that performs the international unlock. So do some research before you try to act like you know what you're talking about. I know, because I've actually done it. I also have unlocked many of them manually and have done dozens of hours of research on how the process works. Rookie? Pssh. Hardly.
Click to expand...
Click to collapse
log into your account nimrod. its clearly marked.sprint will unlock for international use. i just talked to them about it yesterday. you can argue all you want. MY name and rep speak miles for me. how about you? dont believe me log into your sprint account call a teir 3 rep. dont speak if you dont know. we could have a pissing contest all day long. you wont win.go head call them and ask.(888)211-4727
kaos420 said:
log into your account nimrod. its clearly marked. it unlock for international use. i just talked to them about it yesterday. you can argue all you want. MY name and rep speak miles for me. how about you? dont believe me log into your sprint account call a teir 3 rep. dont speak if you dont know. we could have a pissing contest all day long. you wont win.
Click to expand...
Click to collapse
Reading is fundamental. I specifically was referring to a DOMESTIC unlock. This is a fair assumption, since the OP goes by steve and seems to be excited by the fact that the company is located in Florida. And I don't care who you talked to, they don't give you a code to input. I don't have to login to an account to know this, because like I've said, I've actually sat through the process. More than once. There can't be a pissing contest if you're playing a different game.
kaos420 said:
excuse me? wtf you think your talking to. log into your sprint account you have the option Get my PIN1/PUK1 unlock code that unlocks your sim. clearly stated.you cant get clearer then that. you come in a thread.to talk ****. im not spreading anything but facts. not my first rodeo. or you want a screen shot to prove it as well.
Click to expand...
Click to collapse
correct me if i am wrong, but PIN1/PUK1 unlock code is a password you enter (if enabled) on GSM phone if your SIM is PIN protected. you cannot make any calls if you SIM is locked with PIN and you do not have it. Every SIM has such lock capability (not enabled by default) and also has a PIN associated with it. Also I believe PUK code is needed to unlock SIM if too many invalid attempts have been made to unlock it with the wrong PIN.
Sprint will gladly give you that information, but it will not help you at all with neither domestic nor international calls.
Sprint firmware/modem is designed so it cannot be unlocked with code entered manually, but only OTA or via "hacks" allowing NVRAM changes.
We do this at our shop for some of the other companies around our location.
Of course we only do this for our most trusted friends and partners.
Remote access and having them on the line we can get this done within 10-15 minutes.
Watch the name calling and disrespect. One and only warning before infractions are handed out. You either Respond correctly or not at all.
Edfunkycold
Have a great day!
PIN1/PUK1 it's if you happen to lock your sim card on accident you would need the the two code to unlock the sim in order to be used again. Well that''s what i understood when i read it
es0tericcha0s said:
Sprint has never ever ever been able to unlock any of their Android / Apple (not sure about BB) phones for domestic use. To be fair, the OP didn't specify, and I was assuming that's what they were referring to, because that is what many people are looking for. Even so, you still don't have any clue what YOU are talking about since the phone absolutely does not use an unlock code to unlock. Sprint sends a signal to the phone that performs the international unlock. So do some research before you try to act like you know what you're talking about. I know, because I've actually done it. I also have unlocked many of them manually and have done dozens of hours of research on how the process works. Rookie? Pssh. Hardly.
Click to expand...
Click to collapse
In trying to manually unlock my note 3. Could you help with any information?
mdj8606 said:
In trying to manually unlock my note 3. Could you help with any information?
Click to expand...
Click to collapse
Use this for international unlock:
http://forum.xda-developers.com/spr...print-samsung-unlocker-unlock-sprint-t2928250
This for domestic:
http://forum.xda-developers.com/showthread.php?t=2593305
To be on the MI3 modem, you need to be on NC5 or older firmware. Once you do the unlock, you can use MJ4 modem as well. If you don't understand what this means, then please do some more research on those threads.
es0tericcha0s said:
Use this for international unlock:
http://forum.xda-developers.com/spr...print-samsung-unlocker-unlock-sprint-t2928250
This for domestic:
http://forum.xda-developers.com/showthread.php?t=2593305
To be on the MI3 modem, you need to be on NC5 or older firmware. Once you do the unlock, you can use MJ4 modem as well. If you don't understand what this means, then please do some more research on those threads.
Click to expand...
Click to collapse
Yeah the region lock away doesn't work on my device.
mdj8606 said:
Yeah the region lock away doesn't work on my device.
Click to expand...
Click to collapse
Yes, and...? Why would you expect it to? It specifically states that it isn't even necessary to the process.
No you are wrong no code to Sim unlock this device and stop being a jack but.... No Need for it....
I have a Note 3 from Sprint running on AT&T, i got it SIM unlocked from a guy on eBay called idoneapps.
He unlocked it remotely with in 30 mins, very nice guy. No issues what so ever, didnt need to root, got HSPA+, calling, text and data. Just had to edit the APN settings.
If you have gone through the other posts about sim unlock the T-Mobile LG V10, you must have come across users complaining that the Device Unlock app as well as the third party unlockers are not able to sim unlock some LG V10 phones, predominantly the ones that are purchased from the LG Partner Purchase Programs. Just want to check if there is any ROM that can help overcome this or can give the device unlock code popup when tried through the dialer? It's such a disappointment that I couldn't use this beautiful device on my network and struggling to find out a way for this unlocking.
For users who are having the same issue, do you think we need to go through an FCC Complaint for this?
I guess calling T-Mobile is of no help, no way they can add the IMEIs of such devices to the database?
I've been meaning to suggest this for a while. It's a huge longshot, because it seems to be limited to Samsung devices, but this fellow is able to unlock lots of their models by himself. I thought possibly someone could contact him and see if he might know anything about LG devices, or be up to the challenge of maybe tinkering with it. Wish I could be more helpful..
http://forum.xda-developers.com/showthread.php?t=3196964
@YrrchSebor I checked with the developer on this.unfortunately he cannot unlock lg v10 ?
This has been mostly successful for people: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
Thanks for the reply @siraltus. I did try their service, but they refunded me back!!
nikhilatbits said:
Thanks for the reply @siraltus. I did try their service, but they refunded me back!!
Click to expand...
Click to collapse
That sucks... oh well, we tried!
Hmm, I started a PayPal dispute with the seller and he declined mentioning PayPal will not consider buyer's remorse. Also since it was never used on a T-Mobile account, it isn't register in their databases. I am planning of taking a 100$ prepaid account, use it for 3 days, apply for unlock and then escalate the claim to PayPal as hardware issue. Will that work? Did anyone try this way with PayPal?
Did you try activating the phone by buying prepaid card? How did it go? I am facing same issue and looking for solution as well.
Guys I found a solution for this finally and it's legit.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
If a mod edits my post there with the tmo contact info just either pm me or find me on hangouts or Google plus and I will help you!
markbencze said:
Guys I found a solution for this finally and it's legit.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
If a mod edits my post there with the tmo contact info just either pm me or find me on hangouts or Google plus and I will help you!
Click to expand...
Click to collapse
Tried calling the number but the call is going to voicemail. I should give it a try in a weekday I guess. Thanks for sharing though! I Ray of hope finally!
cyberfrost said:
Tried calling the number but the call is going to voicemail. I should give it a try in a weekday I guess. Thanks for sharing though! I Ray of hope finally!
Click to expand...
Click to collapse
Call and email her. She is the one to make it happen. Just don't waste her time of you don't qualify for an unlock.
Got my cellphone unlocked finally. I filed a complaint on FCC complaints portal. I got a call from t mobile within a week. The caller took my IMEI and asked me to wait till further communication. Today I got a call from t mobile telling me that they were able to whitelist my IMEI. I tried the unlock app and my phone was unlocked.
cyberfrost said:
Got my cellphone unlocked finally. I filed a complaint on FCC complaints portal. I got a call from t mobile within a week. The caller took my IMEI and asked me to wait till further communication. Today I got a call from t mobile telling me that they were able to whitelist my IMEI. I tried the unlock app and my phone was unlocked.
Click to expand...
Click to collapse
Yep seems this is the way to do it.
I'm trying to do a carrier unlock. I've been getting jerked around by their tech support who appears knows even less than I do. The device is fully paid off, the model is unlockable, I've got a stable version of android 13. Their tech support keeps transferring me or I get mysteriously disconnected. Even had a woman tell me I needed to remove my line from the phone account to make it free. I asked for clarification and she then said I basically need to remove the phone and line and service from the account first.
Please can anyone take pity on this noob? I'd really appreciate it.
Michael Romanov said:
I'm trying to do a carrier unlock. I've been getting jerked around by their tech support who appears knows even less than I do. The device is fully paid off, the model is unlockable, I've got a stable version of android 13. Their tech support keeps transferring me or I get mysteriously disconnected. Even had a woman tell me I needed to remove my line from the phone account to make it free. I asked for clarification and she then said I basically need to remove the phone and line and service from the account first.
Please can anyone take pity on this noob? I'd really appreciate it.
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Have you tried physically going to a Sprint store? I've had issues with AT&T in the past and the only thing that worked was going to one of their stores and talking in person.
chaimav said:
Have you tried physically going to a Sprint store? I've had issues with AT&T in the past and the only thing that worked was going to one of their stores and talking in person.
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No I haven't. I was kinda hoping that it wouldn't be necessary. I'm going to try again today. If all else fails then I suppose I'll have to take your advice.