I've Had this tab for almost 3 years with no problems. I purchased it unlocked, from Sony.
2 weeks ago the camera just stopped working. No drops, Splashes, or any other drama to the z3 tablet compact.
These are the things I've tried:
Sony companion re install of software(6.0.1 MM)
Factory data reset
Removed sd card
Reset all defaults
Cleared all camera data from apps and restart
Tried disable camera, and install 3rd party app from play store, front facing actually took a picture,but with no on screen preview, just black screen, I tapped the shutter button, it took the pic, rear camera still inop.
Tried the onboard support diagnostics camera test, it force closed the support app....lol
I'm running fully stock android 6.0.1 mm over the air download/Model # SGP612/Build # 23.5.A.0.575/ Android security patch level-March 1 2016
Kernel version- 3.4.0-perf-g43ea728/[email protected] #1/Friday April 22 17:27:56 2016
I now live in Thailand and the local Sony store says after getting my IDID# and serial #, they can not repair here.
I'm trying to avoid sending it in to Sony, but if I have to, does anybody have a link?
Thanks a lot for your help.
I have the same problem, on my note 3 with 9.7 temasek ROM and idle kernel 7.1.0, can any body help?
I have the same problem too. Im on stock marshmallow sgp621. Camera just suddenly stopped working and when the diagnostics camera test setting is used it shows support has stopped. I dont think im on warranty anymore. Im really hoping to get this fixed since this is my daily driver/phone. Im very much dependent on cameras in taking pictures of notes and stuff. Please help
Same problem. Someone could fix it?
Enviado desde mi SGP611 mediante Tapatalk
I have issues with the camera om my Z3CT to. The camera app starts but isn't able to take any pictures. It seems that the hardware is stuck somehow (can't focus). Not sure if it's an issue with the fw or the hardware though. Try downgrade to earlier fw and check if it works, if it does it's probably related to the camera drivers. I never really use my tablet to take pictures (use my Z5C phone instead, and just sync the pictures with my tab), so it's not really a big issue for me.
---------- Post added at 08:09 AM ---------- Previous post was at 08:08 AM ----------
aeoslive said:
I have the same problem, on my note 3 with 9.7 temasek ROM and idle kernel 7.1.0, can any body help?
Click to expand...
Click to collapse
Note 3 is a Samsung device, so you are in the wrong section.
http://forum.xda-developers.com/galaxy-note-3
Hi, i wanted to ask if anyone is having a similar bug like mine after getting the android 10 update (i am on europe rom).
What the problem is, every time i try to take a picture of something using the flashlight, and focusing on something, the picture comes out so dark. If i use the "torch" mode the pic comes out normal. I'll attach two pictures down below, one with the flashlight on (firing just when taking the pic) and one with the torch which is so much brighter and you can tell the difference.
It seems a timing error. Whether the flashlight flashes light before the picture is captured or after the picture is captured. Try using a different camera app or reset the phone.
kouseralamin said:
It seems a timing error. Whether the flashlight flashes light before the picture is captured or after the picture is captured. Try using a different camera app or reset the phone.
Click to expand...
Click to collapse
Yeah i noticed that too, it only happens on the stock cam app. The flash seems to fire a bit early but i dunno if there's a fix for that or if i can replace my cam app with an older or newer cam so that bug can be fixed
I updated to the last available version with android 10 (europe), the stock app with automatic flash works as expected.
But I use usually the open source camera -> open camera.
Maybe reset the camera app or try open camera ?
I've been having camera issues lately after the update too mine are a little worse though. The quality has reduced severely and it seems worse with hdr on.
---------- Post added at 02:01 PM ---------- Previous post was at 01:20 PM ----------
I've been having camera issues lately after the update too mine are a little worse though. The quality has reduced severely and it seems worse with hdr on.
kouseralamin said:
It seems a timing error. Whether the flashlight flashes light before the picture is captured or after the picture is captured. Try using a different camera app or reset the phone.
Click to expand...
Click to collapse
So apparently it's not just me, have you tried doing a factory reset after the update? I plan to do that but I'm so lazy and i dunno if it's even gonna work ? so for now our chance is just wait for miui 12 maybe the new cam app will get it all fixed
hassenesoua said:
So apparently it's not just me, have you tried doing a factory reset after the update? I plan to do that but I'm so lazy and i dunno if it's even gonna work so for now our chance is just wait for miui 12 maybe the new cam app will get it all fixed
Click to expand...
Click to collapse
I have not updated yet. Reason:
I installed orangefox recovery and removed some system apps. And now when I receive update, the update file downloads but does not install. I may flash fastboot rom, but I am still considering to continue using unbloated MIUI 11.
Anyway, if it is a common problem it will be fixed very soon. Because when it is common a large group of device is affected. So a fix update will/may release fast. I remember xperia p had same problem. It was fixed by an update.
Oh i really hope so, this is really annoying anyways
kouseralamin said:
I have not updated yet. Reason:
I installed orangefox recovery and removed some system apps. And now when I receive update, the update file downloads but does not install. I may flash fastboot rom, but I am still considering to continue using unbloated MIUI 11.
Anyway, if it is a common problem it will be fixed very soon. Because when it is common a large group of device is affected. So a fix update will/may release fast. I remember xperia p had same problem. It was fixed by an update.
Click to expand...
Click to collapse
Other than the camera bug, I'm pleased with the new update. My phone does seem to perform a little better than before.
Hi folks!
I have an issue with my Samsung S9+(G965F) display:
After locking the screen and reopening it, my display turns into a blurred, whiter color everywhere, menu, settings, no matter what I check.
These issues came for the first time after the Android 10 update from April 2020, now I got the latest update on the 30th of October 2020 which didn't fix this issue!
My software version is G965FXXUCFTJ2/G965FOXMCFTJ2/G965FXXUCFTJ1
Security patch level: October 1, 2020
One UI version is 2.5
Android 10.
After hours of Youtube, forums and other sources I got a temporary solution for this:
If the Always On Display is set to Show always, then after reopening the phone has its original color like it should be...weird! If I tap the screen after locking it then the AOD appears as well and the colors are fine.
The problem with this solution is that if I lock the screen and want to reopen it quickly in 1-2 seconds (before the AOD comes up on my screen) then the display color is once again blurred, whiter.
The problem appears only if the AOD is off or appears too late on the lock screen.
I have tried also many solutios but until now this is the best that I found.
Other tried solutions:
Google Play Books app, blue light off doesn't work!
Samsung factory Blue Light filter settings doesn't work!
Display settings don't fix this issue!
No other themes are installed, only the Samsung stock, blue theme is installed on my phone!
After I installed Nova Launcher I tried to find the Night Light app in it , but I couldn't.
Maybe in the old Nova launcher version there was one but now there is not.
Wipe cache partition delete, doesn't work!
Reset and Factory Reset doesn't work!
Check the attached screenshoots which were taken with an S8 because my S9+ takes just blurred, whiter screenshoots, strange!
First and third photo are after AOD appears on the lock screen, 2nd and 4th are without AOD on the screen lock, blurred and whiter!
Any other ideas maybe?
Thank you in advance for your replies (hopefully I will get some) and sorry for my poor english
Love , peace & understanding!
Best wishes: adrianonimus
Find app called "OLED Saver" and install it. It's available on google play store.
App will control your phone light but before you start using it turn on your screen light to maximum then adjust from app to what ever level you want. I had similar problem and this worked for me, using it for more then 2 weeks, not happened even once after.
ivica122 said:
Find app called "OLED Saver" and install it. It's available on google play store.
App will control your phone light but before you start using it turn on your screen light to maximum then adjust from app to what ever level you want. I had similar problem and this worked for me, using it for more then 2 weeks, not happened even once after.
Click to expand...
Click to collapse
Hi ivica122!
Thank you for your reply, I tried this app also, not so bad, wonder if the factory brightness has to be set always at max, how will this influence my battery....any observations about that?
In fact my problem will be if I want to sell this mobile to someone and have to say something about this whiter screen...
I was waiting for the latest software update with big hope that this bug will be fixed, but unfortunately they didn't....
At least with this app I can turn off the AOD
But anyway, this is a solution, but still waiting for a software fix or whatever...
Thank you for your answer, have a nice day.
Yes, it will be a problem if you want to sell it, i also hope some update will fix this but starting to doubt.
About battery life - with oled saver you can lower down phone brightness as much as you want, you can even use auto brightness from oled saver, it will keep your screen problem free and battery will be used like you lower down brightness from your phone. I didn't notice any difference. Look at the app like override of phone brightness functionality.
You know what, maybe you can try downgrading it to the latest android 9? If that fix a problem you can sell it like that, because when i was reading about this all people that has a problem said that problem started after upgrading to android 10.
ivica122 said:
Yes, it will be a problem if you want to sell it, i also hope some update will fix this but starting to doubt.
About battery life - with oled saver you can lower down phone brightness as much as you want, you can even use auto brightness from oled saver, it will keep your screen problem free and battery will be used like you lower down brightness from your phone. I didn't notice any difference. Look at the app like override of phone brightness functionality.
You know what, maybe you can try downgrading it to the latest android 9? If that fix a problem you can sell it like that, because when i was reading about this all people that has a problem said that problem started after upgrading to android 10.
Click to expand...
Click to collapse
I cannot downgrade my phone as is not rooted, so this option is not my solution...
I will use this app and wait for the next update, who knows
But anyway, thank you for your alternative.
Hy guys! I have your problem after last update my s9+ begin to have green screen. Anyone try to downgrade at android 9 ?
aranbonjo said:
Hey! I have your problem after last update my s9 + starts to green screen. Anyone trying to downgrade Android 9?
Click to expand...
Click to collapse
nic nie dało wrócenie do androida 9 i androida 8 to samo dalej jest
Translation: Going back to android 9 and android 8 did not work, the same goes on
Hi! Just want to inform you guys that even with the latest minor updates from the last 3 months I still have this problem, I'm now on the latest version: G965FXXSEFUA1
Android 10
One UI 2.5
Security patch: 2021.February 01.
So no fixes here at all.
As I said before, my phone display colour is clear only if I open the phone with the AOD always on, so that I can see it.
If I will open my display before I see the AOD, (1-2 second) the colours are blurred, whiter, so no change here at all.
If I don't use at all the AOD then the display is always whiter, blurred!
My phone is not rooted, I don't want to root, and the OLED Saver app is only a kind of solution...of course the display is better with this app, but if I will sell my phone I will have to say something about this issue, so I'm afraid I will not get a good price....
I want to change my phone and I want to believe that this issue is not a common problem on other Samsung phones, even if I read about this problem affects Note 9and 10 also...
So, help me GOD!
I'm not in to this anymore but have you tried to find the way to downgrade it to android 9? Here on xda? I will try to find.
ivica122 said:
I'm not in to this anymore but have you tried to find the way to downgrade it to android 9? Here on xda? I will try to find.
Click to expand...
Click to collapse
I really don't want to root my phone, but anyway. thank you.
I will try to make once again a factory reset, but I have so much things which I have to reset and reload etc.
Anyway, I will update this thread after, hopefully it will fix this.
BTW, I want to change or to buy a new Samsung S20 FE or Samsung S10+, which is better? I guess the S20 FE model worth better...
Don't know which is better but root is not required for downgrade, if this tutorial is true. I am downloading last android 9 update from samfrew.com and will give it a try:
How To Flash Stock Firmware on Samsung Phone Using Odin
Now you can install stock firmware right from your home without leaving your phone at service center. Yes! In this guide, we will guide you on how to in
www.getdroidtips.com
ivica122 said:
Don't know which is better but root is not required for downgrade, if this tutorial is true. I am downloading last android 9 update from samfrew.com and will give it a try:
How To Flash Stock Firmware on Samsung Phone Using Odin
Now you can install stock firmware right from your home without leaving your phone at service center. Yes! In this guide, we will guide you on how to in
www.getdroidtips.com
Click to expand...
Click to collapse
OK, but for me is not so easy this, I use my home also for work and if I do this with Odin the security changes will stop for my enterprise stuff....so only the factory reset is my solution, anyway let me know about, thank you.
Factory reset will not delete that? I'm not so sure I think it will delete all installed software and remove all logs and cookies and stuff like that, but good luck, i'll downgrade mine as soon as i have time and will write here if the problem is solved.
ivica122 said:
Factory reset will not delete that? I'm not so sure I think it will delete all installed software and remove all logs and cookies and stuff like that, but good luck, i'll downgrade mine as soon as i have time and will write here if the problem is solved.
Click to expand...
Click to collapse
Tomorrow I will make a factory reset, I will tell you what's up after, waiting for your downgrade result, thank you.
Btw, if your downgrade is successful you will upgrade also to the latest Android 10? Or you will stay on the 9?
I already did factory reset to my phone a couple of times and that didn't help, because the problem is in firmware and some people noticed that problem started with ui 2.0, which is part of android 10, so i will not upgrade again to android 10, i will stay on 9, i don't care about android 10, i really don't see much difference, i only want camera firmware upgraded and that happened with latest android 9 for this phone (night mode, for example), that's all i need so i will be very happy if 9 is working like i remember it, with no screen problems at all.
I don't know why i find this now and not earlier but it seems that samsung phones can't be downgraded, at least not from android 10 to 9. I bet people who new this are now laughing instead of telling us that it's impossible but i just tried and failed, you can't downgrade from newer binary to older. So oled saver app will have to be enough.
This is very disappointing from samsung, first they update my phone with faulty firmware and then don't allow me to go back to older one that was good.
ivica122 said:
I don't know why i find this now and not earlier but it seems that samsung phones can't be downgraded, at least not from android 10 to 9. I bet people who new this are now laughing instead of telling us that it's impossible but i just tried and failed, you can't downgrade from newer binary to older. So oled saver app will have to be enough.
This is very disappointing from samsung, first they update my phone with faulty firmware and then don't allow me to go back to older one that was good.
Click to expand...
Click to collapse
Yes, I guess is only possible if you root your phone before the downgrade, I saw here something about, but I will not try with my phone as I'm not interested, I just wanted to know if somebody else has this problem and maybe there is a fix for it, unfortunately it looks only this OLED Saver app is an option.
Same problem. Been using oled saver for a while now. Works, but I'd rather a cure than a band-aid
ddjr said:
Same problem. Been using oled saver for a while now. Works, but I'd rather a cure than a band-aid
Click to expand...
Click to collapse
So one more of us Did you noticed when this problem started? With android 10 or earlier?
I honestly think mine started after I dropped the phone. I could be wrong.
Here what i found
It looks new update was released:
Xperia 1 III (XQ-BC52)
The latest software and firmware versions for the Xperia 1 III (XQ-BC52) XperiCheck.com checks the Sony servers every 5 minutes to always display the latest information.
xpericheck.com
Anyone received it already and can share feedback? Knowing sony only copy paste of security patch from Google but who knows?
Stubborn sony still does not share release notes! <angry>
Got it yesterday, no issues, but I haven't noticed any obvious changes either.
On previous version, I've had a black notification bar stick to the top of game screen a few times, no reoccurrences of that so far, but am not convinced it's fixed yet.
Now generally available in UK - was only for carrier versions previously I understand. Only change I can detect is October security update. Shame Sony never do a change log
Has anyone else lost touch and navigation vibration since this update? I just got the update today and since then I'm not getting any vibration when interacting with the phone at all and can't get it re-activated
DarthOps said:
Has anyone else lost touch and navigation vibration since this update? I just got the update today and since then I'm not getting any vibration when interacting with the phone at all and can't get it re-activated
Click to expand...
Click to collapse
Looks like a restart fixed it!
Touch and navigation vibration is so buggy. One restart it works, another restart it doesn't work and another restar it works. I think it is time for Sony to fix this. Anyway that is my problem with touch and navigation vibration. After this software update it works but we will see if they fixed this..
Hi,
I noticed changes in the Clock application and when it's ringing, buttons looks like new Android 12 Design maybe...
Nothing else noticed as changed since yesterday (so not a long time...)
cporeaux said:
Hi,
I noticed changes in the Clock application and when it's ringing, buttons looks like new Android 12 Design maybe...
Nothing else noticed as changed since yesterday (so not a long time...)
Click to expand...
Click to collapse
The clock app is updated through the play store by google, not by sony. I had the new design before this new sony update.
ok, sorry
The XQ-BC62 got this today and I can't find anything that changed except for a security update. It's a huge plus if Sony has automated security patches, but there's a lot of unfinished work on this phone that I'd like to see addressed. Start fixing carrier support!
Alot of ppl are saying heat fixed but mines still gets warm
The Photo Pro and Cinema Pro apps run cool now. The phone gets warm, but hot, if I run a video transcoder.
It seems to have a new bug with tap-to-wake.
kevinmcmurtrie said:
The Photo Pro and Cinema Pro apps run cool now. The phone gets warm, but hot, if I run a video transcoder.
It seems to have a new bug with tap-to-wake.
Click to expand...
Click to collapse
Yea it better on chinese ROM for me. I removed all the badiu crap and it close to stock than ever.
Word of advice. Do not change anything in the default phone setting >>> *#*#4636#*#* this will cause the mobile network setting to fc and only way out or to fix is starting from scratch with new flasher.