Messed up wifi - LG V30 Questions & Answers

Hello, this is my first posting thread, but i need some serious help for my Asian LG H930DS (with Europe H930 Android 8.0 OS), i wanted to try solve 2 issues, from which 1st one wasn't that much important to me: hotspot not having option for choosing 5GHz, and always having slower wifi than it should be(using tp link archer ax20). For 1st issue, i was following instruction i found on this site:
https://www.reddit.com/r/lgv30/comments/kpsubf
,so basically i dialed *#546368#*930# for hidden menu, gone to Field Test -> WiFi Test -> OTA Setting, clicked enable and core both(i don't remember if it was already enabled or not, but i remember for core both being already ticked, wifi turned off when i clicked enable ota thing, hotspot wasn't working till restarted phone), not only it didn't help at all to get that 5GHz option in hotspot settings(which was always max giving wifi 4 n standard, checked in properties on laptop), but it somehow messed up to my wifi works worse and better at same time(will explain), neither restarting my phone helped to get everything like was before. Basically what happened is that on wifi, which was earlier always showing 866Mbps in settings, is now double reduced, now showing 433Mbps. Before i messed this up, i was always having wifi speed of around 150-160Mbps on speedtest with those 866 showed in settings, which is 2nd issue i mentioned that wanted to try fix as saw in some tp link forums people complaining about that lower speed on v30(yes i'm aware that my phone doesn't support wifi 6 ax standard which my router have, but it's still too small score for ac standard when i have 1Gbps internet). After i messed up, speedtest was surprisingly showing 250-260Mbps, but was also having big downfalls during testings and in end result was even more times showing just around 80Mbps, while earlier when was 150 weren't big jumps and falls during testings like now. On tp link site for settings router, for my phone was always showed Tx/Rx rate 866/6 , while now after messed up showing 325/433. Also noticed that now when restarting phone, in settings not showing up 5ghz wifis for 2 min or so, not big deal, but little detail i noticed, slower loading them now only after booting up phone. Sorry for longer text, i really hope someone can help me bring back how it was, to showing again those full 866 speed, no matter if speedtest shows "just" 150, but to be stable.

Is there any possible fix for this before i try with wiping out whole phone and restoring everything from backup? Will that help, or whole process will be useless?

Sorry, I don't have any better advice for you... sounds like you made some changes and things are weird now.
One thing to remember about wifi is that it's not always consistent anyway. Speeds reported by devices can change for MANY reasons. For example, distance from the AP, angle to the AP, interference from other APs, and many more. Using these numbers to say there is a problem is just going to make you crazy unless you are in a controlled environment.

schwinn8 said:
Sorry, I don't have any better advice for you... sounds like you made some changes and things are weird now.
One thing to remember about wifi is that it's not always consistent anyway. Speeds reported by devices can change for MANY reasons. For example, distance from the AP, angle to the AP, interference from other APs, and many more. Using these numbers to say there is a problem is just going to make you crazy unless you are in a controlled environment.
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Click to collapse
Yes i'm aware for wifi not being consistent and all those factors affecting on wifi, in fact today was suprisingly stable 150-160 speed, but i can still see there's definitely some problem when is showed 433Mbps in settings instead of 866 like was earlier at same distance from router, and on tp site settings too for Tx/Rx rate being weird like said in text and showed on screenshots. In fact only my device from all other devices home have weird proportion to Rx(recieve) be bigger than Tx(transmit) and to showing Rx to be those "max" 433 which is wrong
I'm thinking that maybe having Europe OS in Asian device have to do something with that wifi modem problem, maybe i'm wrong, so not advicing anyone to toggling OTA settings. I'll still wait before i try that complete wiping out phone(not even factory reset), or will let it be, still undecidable for that, but thx for help, any help really appreciated!

Again, those readings are not very important and will vary often. Those are theoretical values based on the connection type. In the end, the actual speed you get is really all that matters. For example, my laptop is showing up in my router at speeds like 706, 702, and then suddenly 585. Sometimes it will show 866/6 as well... so a very asymmetric reading is possible. And I'm sitting about 10-feet with clear LOS to my router.
It's not meaningful to worry about those numbers. Unless you're having an actual speed problem, it's not worth worrying about those. There are way too many things that can affect those values (dynamic frequency changes in the router or the device, interference, power management things, etc... there's a TON going on behind the scenes. Just because your device or router says it's on that number for a moment doesn't mean that it won't ramp up when there is a need to do so (or ramp down when there isn't).
EDIT, there's a nice long explanation about the tech here, if you're interested: https://www.duckware.com/tech/wifi-in-the-us.html

S
schwinn8 said:
Again, those readings are not very important and will vary often. Those are theoretical values based on the connection type. In the end, the actual speed you get is really all that matters. For example, my laptop is showing up in my router at speeds like 706, 702, and then suddenly 585. Sometimes it will show 866/6 as well... so a very asymmetric reading is possible. And I'm sitting about 10-feet with clear LOS to my router.
It's not meaningful to worry about those numbers. Unless you're having an actual speed problem, it's not worth worrying about those. There are way too many things that can affect those values (dynamic frequency changes in the router or the device, interference, power management things, etc... there's a TON going on behind the scenes. Just because your device or router says it's on that number for a moment doesn't mean that it won't ramp up when there is a need to do so (or ramp down when there isn't).
EDIT, there's a nice long explanation about the tech here, if you're interested: https://www.duckware.com/tech/wifi-in-the-us.html
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Click to collapse
Didn't read all from that site, but i saw for MIMO thing, and my phone(snap 835 specs says it) support that 2x2 MIMO with speed up to 866, but looks like you were right, not related to those showed numbers, i was getting good speeds of wifi. I still just now refurbished whole phone as i saw that battery is draining drastically faster after i messed up that wifi showing numbers, now when i put actual h930ds firmware in it(early oreo), and connected to wifi, i checked and saw those 866Mbps, so that thing is fixed, but not just that, i also saw in tethering hotspot that i now have option to choose 5GHz which wasn't there, from where i started all this mess at all. Now planned to put Europe H930 OS latest oreo back again to see if maybe that different OS have to do something with that not showing up 5GHz hotspot option, and on top of everything: to hope that battery was draining faster because of that wifi problem and not because of battery itself, as i have phone now for more than 3 years, which works like 1st day. Will tell results

Excellent, glad you got it figured out and back to working normally! Sorry I couldn't be of more help for actual steps, but you got it done, so great job!

schwinn8 said:
Excellent, glad you got it figured out and back to working normally! Sorry I couldn't be of more help for actual steps, but you got it done, so great job!
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Click to collapse
You did help actually, as that site seems one of those rare ones which goes deep in explaining all about those connection stuffs for people like me who don't understand that much about it in details, and with today's standards with phones connections with reality of scores using WiFiAnalyzer and not some marketing bs, even if i didn't read all, i will as saw how well are explained and done tests, and also helped to realise that numbers showings don't seems to be reliable much(when it comes to those numbers from settings unlike on speedtest app). Also i just now refurbished phone again on that latest Europe Oreo OS, and seems like there's no 5GHz option available in hotspot, so to all people wondering about not having 5GHz tethering hotspot on their LG V30, it's because Europe restricted it (H930 Oreo OS, i don't know if that's case with Pie), it gives max wifi 4 n standard(again checked on laptop in properties for connected wifi hotspot from phone), it's same thing for recording fm radio, as on Europe OS there's not available that red button for recording it, while on Asian one there is on bottom right side. I'm thinking if i should use original H930DS Asian OS even if i'm in Europe, but i didn't see any benefits or downfalls when it comes to carriers here(didn't much travel to check for other countries in Europe, talking for my place), as it works for both OS everything, and can still have VoLTE i think? Will everything works fine in any Europe country carriers and stuffs? Or is there maybe bypassing this issue to get 5GHz hotspot on Europe OS by changing wifi settings launcher like appearing recording button on fm radio app is solved like that?

Glad that link helped. Yes, Wifi is rather complicated and the numbers we see on boxes and devices is rarely realistic or even attainable.
Beyond that, Wifi also has other issues... it's a nice system when it works, but it has a lot of issues in crowded areas. Here's an older article which talks about why Wifi kinda sucks, in general: https://arstechnica.com/information...hat-a-deep-dive-into-why-wi-fi-kind-of-sucks/
The key message there is that Wifi is shared, so if the router or device sees another device on the same channel, then it may be forced to wait, thereby reducing the bandwidth you'll see. A lot of people don't realize that. Heck, in the older days, wifi would only run as fast as the slowest device... which was even worse!
Again, glad to hear you're working well. Interesting that the 5GHz is not available on the European OS. I don't know enough about that situation, so I won't be able to help there. Generally speaking, I would recommend seeing if you an use the US998 firmware, which is the USA "Global phone" ROM... this works well in the US on any carrier, but may also work well on foreign carriers. I expect hotspot 5GHz would work as well.
I don't know about VOLTE in foreign markets. I know that in some cases that doesn't work in the USA (AT&T is one carrier who is awful about this). In other carriers, you sometimes just need to use their ROM - that's what I did for my Verizon-based carrier (I used VS996 instead of US998). For your case, you may need to ask others or read here to see Europe-specific info. I'd love to see what you find, just for my info... I'm always curious!

schwinn8 said:
Glad that link helped. Yes, Wifi is rather complicated and the numbers we see on boxes and devices is rarely realistic or even attainable.
Beyond that, Wifi also has other issues... it's a nice system when it works, but it has a lot of issues in crowded areas. Here's an older article which talks about why Wifi kinda sucks, in general: https://arstechnica.com/information...hat-a-deep-dive-into-why-wi-fi-kind-of-sucks/
The key message there is that Wifi is shared, so if the router or device sees another device on the same channel, then it may be forced to wait, thereby reducing the bandwidth you'll see. A lot of people don't realize that. Heck, in the older days, wifi would only run as fast as the slowest device... which was even worse!
Again, glad to hear you're working well. Interesting that the 5GHz is not available on the European OS. I don't know enough about that situation, so I won't be able to help there. Generally speaking, I would recommend seeing if you an use the US998 firmware, which is the USA "Global phone" ROM... this works well in the US on any carrier, but may also work well on foreign carriers. I expect hotspot 5GHz would work as well.
I don't know about VOLTE in foreign markets. I know that in some cases that doesn't work in the USA (AT&T is one carrier who is awful about this). In other carriers, you sometimes just need to use their ROM - that's what I did for my Verizon-based carrier (I used VS996 instead of US998). For your case, you may need to ask others or read here to see Europe-specific info. I'd love to see what you find, just for my info... I'm always curious!
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Click to collapse
I'm literally blown away what i discovered from all testings i done, i hope people will read this, without any offense to anyone, everyone who think/said in other threads and forums everywhere that is basically same if you put European H930 OS in Asian H930DS device like having stock H930DS OS are WRONG. Yes, it's true for both OS supporting same modems for carrier networks and stuffs, but it's obviously for reason made separate OS for different devices, i never imagined that would getting proper wifi speed of 450Mbps and 460 every time i tested(in settings for wifi of course showing theoretical 866 speed), after i put OS that belongs to my device originally, never going back on EU OS. When it comes to 5GHz hotspot, button is there, but when you select it instead of 2.4GHz, button for turning on and off hotspot doesn't work, it turns off same sec you toggle on, only way to make it works is by enabling OTA on same way i mentioned in first message(dialing *#546368#*930# going to Field Test -> WiFi Test -> OTA Setting etc), but when you enable it, then again happenes same thing from before, to wifi in settings showing 433 instead of 866 , and on speed test not anymore 450, but 250Mbps, which is still more than previously using EU OS. After enabling OTA, hotspot for 5GHz worked(details coming next), but when you restart phone, even if OTA stays enabled, hotspot button again doesn't want to toggle on with selected 5GHz, till you again dial number to just click "enable ota" , even if it's already enabled, which is weird, so every time have to click enable OTA after restarting phone in order to make 5GHz hotspot works. When i clicked to disable OTA, in settings for wifi wasn't showing anymore speed of 433, but was showing 520, 650 unlike on EU OS where even after disabling OTA was still staying those 433 as "max", but(always some but) even if it was showing those "theoretical" 520 and 650, on speed test was sometimes 250, sometimes 320 speed, not anymore those 450, so will again refurbish phone to that same OS, and don't recommending anyone to using those OTA settings, it's not worth it for 5GHz hotspot, reason i staying on that OS is because of compatibility of modem for wifi obviously, my carrier have full signal too like with EU OS. When it comes to VoLTE, i'll be able to check that when change carrier package soon.
So about 5GHz hotspot, it's not worth it, here's what i found out: when hotspot is sharing mobile provider data, then, and only then, is true 5GHz hotspot, but it gives speed around 150Mbps(all tested on laptop), i don't know if that's good or bad, as i honestly don't know what is speed of my mobile data provider. If i connect phone to 5GHz wifi to share that wifi through hotspot to laptop, even with enabled 5GHz for hotspot, then of course it's not true 5GHz hotspot as guessing that antenna is being used for wifi, so because of that, it's showed on laptop in properties that is 2.4GHz band with wifi 4 n standard, interestingly enough, in that situation lg put to hotspot gives just 1 channel, but strong one, and because of that, sharing 5GHz wifi on false 5GHz hotspot gave result of 100Mbps speed. For 2.4GHz hotspot, it's around 60Mbps no matter if sharing mobile data or wifi(no matter if wifi from 5GHz or from 2.4GHz).
Yes i'm aware all these are just numbers, i tested more times and got mostly all these same results, they still showed me big differences to see that there were definetly some wrong stuffs going on from phone and OS, so can't say that was maybe at that moment wifi itself interrupted or anything by other people here inside
Final verdict for people who can't reading all this: don't mixing OS with devices that not belongs to, in order to have way better modem wifi and carrier performance(still have to check for carrier one, but for now looks excellent), H930 and H930DS OS are NOT same when it comes to that, don't ever touch OTA settings, don't try to enable 5GHz hotspot on H930DS with OTA, not worth it at all, not much speed getting from it, H930 doesn't have 5GHz at all and don't trying to get it. Hope all this helps.

Here i am again with update, after restoring everything 3 days ago, i'm very happy about my whole phone, battery is excellent, wifi always being much more speed than i ever had earlier, carrier's 4g mobile data sign was appearing right away instead of waiting 5 sec or so. I'm writing this update to let people know that looks like you need to choose between performance of modem from phone(wifi and carrier network), and having VoLTE, as yesterday i changed carrier package which have VoLTE, and i didn't get it, neither can enable it using this very helpful tutorial, as i'm missing lot of files that Europe OS have: https://forum.xda-developers.com/t/module-v17-x-volte-vowifi-enabler-2018-09-20.3649613/ , i'll maybe try to include those missing system files in my Asian OS even if they belong to Europe OS so to try enable VoLTE that way, if that doesn't work, then i won't have it, as for me is more important wifi speed. Main problem here is to get IMS service be registered with Europe carrier on Asian OS, even if i see that there are indeed ims files available on Asian OS, so that maybe tells something, maybe someone find some workaround.
Edit: there's no way to enable or make work lg ims service on that specific AME OS for some reason, i just now (again) put Europe OS as want to see if i can have VoLTE at all, so don't mind me switching OS , but yes, i tested wifi, it's indeed reduced speed with that OS than original one.

Related

Phone Loses Connection to Service

This has started to happen recently. I am with AT&T Wireless in Brooklyn, NY. The phone used to carry the signal around almost the whole day and never lose it, but these days if I leave it alone for a while and come back it may say "no service" or "searching..." . If I do a soft reset it may find the signal, or if I turn wireless off and then on (which doesn't always respond, by the way -- on my phone it's called "Turn on Flight Mode". Is that what it's supposed to be called?)
I got this phone two months ago and I am extremely thrilled with it. It's a phone, pocket pc and (video!) camera in one. Sometimes it can achieve great clarity on conversations.
I wish someone can help me out though with some advice or information on upgrading the phone. I have the following questions:
1) What GSM frequencies does this phone use? Can I make it work with AT&T's 850 band? Is anyone familiar with making this phone work better with AT&T wireless?
2) What are some of the icons I see on the top, such as the G in a square? On my old phone that used to mean GPRS connection (i.e. internet/wap). I don't know how to control these things. To turn wireless off, I click a link that says "Turn on flight mode."
3) Finally, what can I do to stop losing the signal?? I tried putting manual selection of the AT&T Wireless network on, and it didn't improve things -- the phone still lost the connection. Once it had the connection thoguh, it didn't drop it -- I don't know why the connection gets lost.
Thanks a bunch for any advice and info,
Greg
Egreg,
I have similar problems. My provider uses GSM 1900 & 850.
1) It uses GSM 900/1800/1900. Unfortunately doesn't have an 850 radio; which is really bad, they should have made it a Quad Band for the price we pay for it. GSM 1900 is really terrible in buildings etc.
2) G Means the radio has negotiated GPRS availability.
3) I've gotten better results with signal locking on by following this thread:
http://forum.xda-developers.com/viewtopic.php?t=7619&highlight=signal
Download the application and set it to "Search GPRS on start GPRS connection". That way it doesn't have to negotiate for GPRS unless you actually want to use it (helps to establish signal lock much better as there is less protocol overhead).
Also now, I'm using Radio Version 1.06 & 1.08 as they seem to reconnect much better than 1.14.
Hope this helps.. Mine is performing much better now, not perfect, but not as annoying.
Thanks. I'll download the GPRS tweak program. Will that alone help the situation a bit? All I need is the voice capability, I won't use GPRS, only the GSM voice -- for internet browsing I may get a WiFi SDIO card from SanDisk.
I thought that changing to some other Radio software would help, but I heard on this site that changing the OS is risky. Can you tell me what I could do to get some a better connection, perhaps guide me through installing a correct version of Radio?
I haven't had this phone for very long, so I'm unsure if I should attempt to upgrade/downgrade.
-Greg
Greg,
I think the tweak program will help things a bit.. As I mentioned I am able to get signal seemingly quicker when I have it set...
I was pretty paranoid about OS upgrades, but I've gone through about 4 versions so far. This week is the first time I ventured out to use a different radio version than what comes with the upgrade.
Try the tweak and see how things go for a while, and then make your decision to upgrade your ROM...

[Almost SOLVED] WiFi connect/disconnect

Update, I've had my phone replaced by Samsung tech in Plano TX, that doesn't help, but updating my router to the Apr 2012 eko dd-wrt did make some differences. Also the ota update from att has a new modem apk and that also chg'd the phone functionality. One thing that I have seen is that the phone reports the wifi network signal as being lower than before, and the output signal is slightly higher. I find that I have to occasionally turn the wifi on and off to reset it.
Short list of fixes and things to try:
1 update routers firmware
2 no dual encryption
3 some routers with 300 or greater Mbps settings need to be toned down to 150 or less
4 phone likes mixed protocol network over N only.
5 turn off phone power save
6 un check the carrier hot spot notify.
7 un check open wifi notify
8 pick a single band 2.4 or 5ghz. Note that updates with this can temporarily lock in to that frequency and not allow changes.
9. Dial *#0011# menu button, wifi and turn off the power save setting. This has to be done on every boot, and may cancel the display timeout.
10 On 5Ghz don't use DFS channels
Incorrect since people who have installed some roms and cm 10 are saying that they don't have any problems: I am almost certain now, that the wifi disconnect/connect issue is hardware incompatibility.
I have Linksys wrt-610 v2 -- which has problems
I have Netgear WHR3500L which has problems
I have Linksys wrt-54GL v1.1 which has NO problems (had to dig this out of storage)
If YOURS works or YOURS doesn't work pls visit this thread and post your info so we can find out what routers do and don't: http://forum.xda-developers.com/show....php?t=1752356
-------
I've posted this and then the mod's moved the thread http://forum.xda-developers.com/showthread.php?t=1722363&goto=newpost to the Sprint version of the forum.
Here's a recap since the guy has a sprint phone and won't recognize my issue there.
Here's the issue I've been having. I'm in a very active 2.4 wifi neighborhood. Even though I had the advanced wifi set to 'Always on' it kept disconnecting (and instantly reconnecting) to my network. The phone is scanning the neighborhood almost every 15 seconds. It's simply WPA-2 with just AES (and I'm not changing to TKIP)
This is a problem for me as I use "Unlock wtih WiFi" to keep from having to enter my PIN when I'm at work/home and "Home Sweet Home" which uploads any photos I have taken to my server when it detects the home wifi network (and deletes them from my phone after 3 months).
Anyway, I was just on the chat with Samsung and in the end we did this,
1. disable the ATT WIFI auto login function (seems there's something similar on the Sprint phones that's a issue).
2. soft reboot the phone (turn off, pull battery, count to 30, boot up)
However this suggested solution doesn't work.
The wifi isn't staying connected though the breaks are very very temporary, but long enough for those apps to kick in.
Update additional things tried:
3. Turned off WiFi power save in the *#0011# service menu
4. Turned off Open WiFi notifications, ATT Autologon.
5. Selected a single wifi band (5Ghz) where there is ONLY one network, mine
FWIW, I like that it connects to my 5Ghz wifi at 150 mbps, the speed is great.
6. I've disabled the Unlock with WiFi and it still occurred.
Here's a video of the issue showing the phone:
http://youtu.be/FBo3NFdcMhs
Here's a videoe of the issue showing the router: http://youtu.be/rRALDc8LZOk
and for those technically inclined here's a dump of the logs which clearly shows the drop and reconnect: https://dl.dropbox.com/u/38266113/SendLog.txt
FWIW. I just got off a 45 minute call with Samsung Help Support, went to level 3 support in Texas. This is newly documented, I've referenced this forum for additional reports of the dual encryption and the wifi connnect/reconnect issue I'm having. My ticket # 2113584507 (just for disconnect/reconnect) which you can mention at level 1 as having the same disconnect/connect issue. I specifically asked if I could post the ticket # so anyone could reference it at Level 1, but they will still take your own experience down.
Level 3 said they expect that they will be getting calls today since it's the first full day after the release. So if you want it fixed, CALL SAMSUNG, they're collecting bug reports.
I was having this same problem yesterday afternoon at work. Last night I set my radio to 5GHz only and today it hasn't happened once.
I am so glad I found this as it was driving me nuts on my new Sprint SIII. I think it's bouncing back and forth when both are available as at work, it stayed solid where we only have 2.4.
Thanks!!!!!!
I had that problem the entire time I had my Captivate. Very short disconnects. Only reason I knew was because of a task I was using in Tasker having problems, and I set a method to track connection.
I fixed the problem with setting a static IP address. I used WiFi Static.
I'm using it on the S3 just to be sure.
Had the same problem. However I set it to connect to 2.4ghz and it stopped doing that. If I put it on auto it will do it. If I leave at 5 it won't connect.
I do however think I might have a wifi dead spot. I notice if I hold it a certain way I lose a signal or two on wifi. Or the speed of wifi decreases. Anyone else having the same issue? It might just be me
sent from my GALAXY SIII
I've experienced the same wifi drop issues so glad it is being investigated. Thanks to OP for diligence in tracking this down!
ewingr said:
I had that problem the entire time I had my Captivate. Very short disconnects. Only reason I knew was because of a task I was using in Tasker having problems, and I set a method to track connection.
I fixed the problem with setting a static IP address. I used WiFi Static.
I'm using it on the S3 just to be sure.
Click to expand...
Click to collapse
Have any of you tried this ^ ? Mine is set up like that, and no issues at all. I did have those issues on my Captivate until I did above.
I'm having a rash of the issue tonight--dropping wifi and now says unable to connect due to poor reception (I'm sitting beside my router)...
Liferules said:
I've experienced the same wifi drop issues so glad it is being investigated. Thanks to OP for diligence in tracking this down!
Click to expand...
Click to collapse
although I've gone to level 3, I need you and everyone else experiencing this to report it so that its corrected. Granted they are certainly going to visit the wifi code for the dual encryption issue and stability with Auto frequency, but fixing this could be done at the same time.
FWIW, since I have two routers and 3 networks, one of them is simply a pure G up to 54mbps default firmware setup (since it's the FCC's) and connecting to that greatly reduces but not entirely eliminates the problem (even in the same room). It's much worse on my "N" only networks. And I have tried static IP that also doesn't fix the problem. This is some sort of software issue in the renegotiable speed setting or timing settings or power savings. Off course it certainly could be some badly (or purposely) behaved app software too.
stan.s said:
... And I have tried static IP that also doesn't fix the problem...
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Click to collapse
Interesting. Given that I don't seem to be having any issues, it seems it is not a problem for everyone.
Had the same problem. Net gear router wrnd3400. Wifi kept dropping so then I connected to Verizon router and no problems. Seems to be a problem with some after market routers.
Sent from my SAMSUNG-SGH-I747 using xda premium
topgun303 said:
Had the same problem. Net gear router wrnd3400. Wifi kept dropping so then I connected to Verizon router and no problems. Seems to be a problem with some after market routers.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
More likely to be a timing issue or protocol issues as the phone scans and tests various networks on different bands and protocols. Many people have n routers that do mixed networks, b, g and n, and they just may not know what they are doing all the time as the phone renegotiates with the router. I have a wrt 610v2 doing only n on 2.4/5ghz and on the the Netgear N300 it drops less doing 2.4 g and at my friends who have a wrt54g and it dropped even less often. The app that I use to enable my lock screen pin makes this more noticeable.
Sent from my SAMSUNG-SGH-I747
FWIW, I decided to followup on the ticket. Samsung level 1 (not that it matters) says they have never heard of this problem. Level 2 was better, and we in essence setup a new ticket with the videos already linked to it. I offered a sendlog, I offered to install a test app if they have one. I already beta test for a number of app developers as well as some major hardware OEMs.
PLEASE, everyone, call samsung support directly and register a ticket that this is a problem so that they have the information first hand and not via ATT or Sprint, etc which they might ignore.
stan.s said:
FWIW, I decided to followup on the ticket. Samsung level 1 (not that it matters) says they have never heard of this problem. Level 2 was better, and we in essence setup a new ticket with the videos already linked to it. I offered a sendlog, I offered to install a test app if they have one. I already beta test for a number of app developers as well as some major hardware OEMs.
PLEASE, everyone, call samsung support directly and register a ticket that this is a problem so that they have the information first hand and not via ATT or Sprint, etc which they might ignore.
Click to expand...
Click to collapse
I just called. They said they would note it 'on my account'. They indicated it would be a Google issue, not Samsung. They only do the hardware (and of course, it can't be a hardware issue, can it? )
I was thumbing through the phone logs from a boot to connection and reconnect. I have to say Chrome has a lot of errors thrown particularly in the bookmark sync. Also it appears that every time the wifi is initially started it checks for authentication for tethering on both the wifi and BT. It almost looks like the phone thinks that the wifi ap is off and restarts wifi scanning.
Sent from my SAMSUNG-SGH-I747 using xda premium
Which phone number did you call for Samsung support, please?
I have experienced the slow network and disconnect/reconnect issue on this phone since it arrived, but all is normal on our 5 or so other mobile devices with this Netgear WNDR3700 router on the 2.4GHz and 5GHz bands.
Oh, and there's this.
- ooofest

Any thoughts on my WiFi problem for AT&T?

Alright ill try to make this quick. :laugh:
I got my GS3 last Saturday from AT&T and ever since I have been having issues with the phones WiFi turning off and back on. My parents both got their own S3's and neither of them are having the same issue. I first noticed it when my phone would not unlock until it disconnected then I would have to go in and manually turn WiFi on and off. I have tried to research it the last couple days and found the *#0011# trick (which works for me) but I would rather not feel like I have to have it turned off when others can have it on. I have also seen that, for other carriers, there are other settings that can cause the problem but i do not have these settings.
To add to the problem, I am currently living at college which means I have WiFi nearly everywhere but I do not have access to any settings.What I would like to know is if this is a hardware issue or software issue. I feel it would be software because how else would it work with WiFi power saving turned off? but then again why would it not be the same on all phones? In just torn on what to think about the issue because I would really hate to be stuck with a phone that is having these problems when I could have one that does not.
Thanks!
Are you all connecting to the same access point? I'm starting to wonder if maybe the problem is happening with certain access points configured a certain way and not with others that are configured another way. I have a similar problem in which my wifi sometimes goes into a cycle of constant disconnects and reconnects but it has only happened at work. At home it is fine.
BonesHopkins said:
Are you all connecting to the same access point? I'm starting to wonder if maybe the problem is happening with certain access points configured a certain way and not with others that are configured another way. I have a similar problem in which my wifi sometimes goes into a cycle of constant disconnects and reconnects but it has only happened at work. At home it is fine.
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Yes, at least when i was home for the weekend that is. When we compared, mine would consistently disconnect/connect and theirs are always stable. I just dont know what to think anymore because it works flawlessly when "WiFi power saving mode" is turned off and neither of theirs are messed with.
With a bit of searching you'll find a few posts from folks having problems with WiFi. I was one of them.
Yesterday, I exchanged my phone for a new one, and it is working fine.
I'd suggest that you don't let your 30 days run out before trying a swap.
This has been happening to me and today I got a replacement phone from the store. It still happens so I'm positive it's a software issue and will be addressed.
Well...it just makes me wonder what the difference is. You would think it wouldn't be software because all the phones should have the same software. And you wouldn't think it would be hardware because it works when power saving mode is off.
I guess ill go in and talk to some AT&T people this weekend but I don't want to go through the hassle again.
Benbburn said:
Alright ill try to make this quick. :laugh:
I got my GS3 last Saturday from AT&T and ever since I have been having issues with the phones WiFi turning off and back on. My parents both got their own S3's and neither of them are having the same issue. I first noticed it when my phone would not unlock until it disconnected then I would have to go in and manually turn WiFi on and off. I have tried to research it the last couple days and found the *#0011# trick (which works for me) but I would rather not feel like I have to have it turned off when others can have it on. I have also seen that, for other carriers, there are other settings that can cause the problem but i do not have these settings.
To add to the problem, I am currently living at college which means I have WiFi nearly everywhere but I do not have access to any settings.What I would like to know is if this is a hardware issue or software issue. I feel it would be software because how else would it work with WiFi power saving turned off? but then again why would it not be the same on all phones? In just torn on what to think about the issue because I would really hate to be stuck with a phone that is having these problems when I could have one that does not.
Thanks!
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Click to collapse
It's a little of both software on the phone and router. The phone is reported to have problems with 'business" class routers. The phone has problems with routers that don't have WMM enabled (a business router might be set this way, and some home routers default to disabled). The phone doesn't like mixed encryption networks (TKIP + AES is the most common, and that won't connect). It doesn't like networks set at 40mHz wide either; I have a N300 which when set to 'upto 300mps' the phone won't connect but up to 145 will. The phone is better with G only than N only, better with Mixed protocol.
Many people have had thier routers for a few years. They don't upgrade the firmware (don't if there's not a issue), however it appears that some 2-3 year old routers also may still be running DRAFT N protocols. Router firmware update is advisable.
The powersavings and change in signal strength from the *#0011# is less than just turning powersavings for the phone off. Combined together is worse than just the powersaving by itself.
Since you can't control most of these factors at school, A) perhaps your parents would swap phones with you so you can see if it's pervasive or B) call either Samsung support or ATT and have them swap the phone and see if that's better.
stan.s said:
It's a little of both software on the phone and router. The phone is reported to have problems with 'business" class routers. The phone has problems with routers that don't have WMM enabled (a business router might be set this way, and some home routers default to disabled). The phone doesn't like mixed encryption networks (TKIP + AES is the most common, and that won't connect). It doesn't like networks set at 40mHz wide either; I have a N300 which when set to 'upto 300mps' the phone won't connect but up to 145 will. The phone is better with G only than N only, better with Mixed protocol.
Many people have had thier routers for a few years. They don't upgrade the firmware (don't if there's not a issue), however it appears that some 2-3 year old routers also may still be running DRAFT N protocols. Router firmware update is advisable.
The powersavings and change in signal strength from the *#0011# is less than just turning powersavings for the phone off. Combined together is worse than just the powersaving by itself.
Since you can't control most of these factors at school, A) perhaps your parents would swap phones with you so you can see if it's pervasive or B) call either Samsung support or ATT and have them swap the phone and see if that's better.
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Click to collapse
Thanks! that makes me feel a little better.
When you say "The powersavings and change in signal strength from the *#0011# is less than just turning powersavings for the phone off. Combined together is worse than just the powersaving by itself." what do you mean? are you talking about the power saving in the service menu and the one in setting?
Benbburn said:
Thanks! that makes me feel a little better.
When you say "The powersavings and change in signal strength from the *#0011# is less than just turning powersavings for the phone off. Combined together is worse than just the powersaving by itself." what do you mean? are you talking about the power saving in the service menu and the one in setting?
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Click to collapse
I'm sorry, I mistyped.
If you have both turned on, phone and wifi powersave it's not as much as the wifi service powersave itself, which can be 15% (with possible battery usage increase).

"Internet connection is unstable" issue

OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced. Let me know if I should move this conversation into a different thread.
On my home wifi network, I am able to connect, but constantly receive the error "internet connection is unstable", and I cannot pull any data over wifi. I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That seemed to work on the road, but now that I'm at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a different thread.
Thanks!
Mine does the same thing from time to time but only on certain roms
Sent from my SM-N900V using XDA Premium HD app
yeah, I'd seen intermittent issues previously, but all of a sudden it stopped working at home entirely. Still connects to some other networks, although not all.
After seeing a bunch of posts on the Verizon forums (and just the general timing and behavior of the issue) it seemed like a software problem.
Verizon is actually cooperating, so I may just end up replacing this phone. Wondering if anyone else has seen wifi completely break like this.
This is the only thing I can not stand about my note
I have a Zyxel WAP3205 WIFI access point (Wireless G) that I use at both work and at home.
At home, I have Comcast Business Cable internet, and have absolutely no issues connecting to it. The WAP is connected to a Belkin N600 router, which is then connected to my cable modem (not sure of the model, shouldn't matter TBQH).
At work on the other hand, I have constant connection issues. Albeit, I don't get the 'connection is unstable' notification, but I get constant connect/disconnect problems. I also have almost no (most of the time I can't even send/receive text messages at my desk.....) phone signal (ie not even 1X). I'm not sure if that plays into it at all either. The company I work for uses Windstream for their ISP, and it's complete crap to be perfectly honest. Needless to say, it doesn't change the fact that I'm connecting to the internet through the same device (well, same model/firmware/etc...), and I'm having issues at 1 place and not at the other.
I might also add that my tablet (Nexus 7 2013 running CM11) doesn't seem to have these issues at all and works just fine via the WIFI.
That's about the only information that I can provide. I know my internet where I work is complete crap. I sometimes remote desktop back to my home server to browse the web and download files via that because it's actually faster. I'm not even kidding.
I have 2 routers at home and have experienced the same issue as well and none of my other devices have this problem
Sent from Rooted Note 3 (stock rom) Xposed framework
Verizon is shipping a replacement phone to me tomorrow, so I'll test this out and see if it makes a difference. I'm on the road until Thursday, so it'll be a few days before I can check on my home router.
The behavior on this issue just seems strange. It began intermittently, but then completely stopped working at my house (but still sometimes works elsewhere). Lots of people report intermittent issues, but a few seem completely broken. Not sure what to make of it, I'm just glad I was able to get a different device out of Verizon. We'll see if that actually fixes the problem.
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Harleydroid said:
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
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I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
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Click to collapse
It happens on custom roms too.
I've asked a couple devs if they could remove it and they said it been like that in android for along time.But I never experienced it until my Note 3
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
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Same here. Never happened on my Note2 but happens all the time on my Note3. I have two Linksys Routers at home for full house coverage and I can be in the next room and get that message. Just got it earlier. Same routers as I had with the N2 a few months ago. My Tablet, nor the Spouses HTC One Max have that issue and are connecting just fine, and stay connected.
I get this all the time. Got it on stock as well. Only really happens with my ghetto satellite Internet though lol
Sent from my SM-N900V using xda app-developers app
Has anyone with this issue installed AdBlock and/or an ad-blocking HOSTS file? I didn't start seeing this problem until I did both.
Whenever I see this message I can go into the speedtest.net app and pull a continuous 60mbits down, pretty much maxing my connection, and I never see any actual stability issues.
I think the system may have some connectivity test that's being interfered with but I haven't had time to go digging through the logs yet, so I wanted to see if anyone else had done what I did to trigger it first.
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
I'm on AT&T DSL... I was getting the notification ALL THE TIME while using the supplied (4 year old) AT&T 2Wire router and it would fail and freeze and disconnect and it was DRIVING ME NUTS... so i went out and got a brand new Netgear N300 router and problem is solved ... mostly
I'm still using the AT&T 2Wire as a modem... disabled it's internal wifi... ethernet cable to the Netgear. .. and BINGO!!! All my connection problems and data problems have gone away... i still get the unstable notification maybe once or twice a week but i figure that's a DSL thing... any little glitches in Internet availability will be detected by the device and displayed so that doesn't bother me at all.
It's almost like this phone does ping tests all the time and if one doesn't come back properly it throws the notification...
i was at a friends house the other day and was getting the notification constantly but was still able to watch YouTube videos and Netflix without much problem... so i did some speed tests on his wifi and his ping and upload were all over the place... His download speed was solid between 20 and 28 but his upload was never even close to normal and failed several times... and his ping was good on some and took forever on others... i also noticed Web pages would sometimes take forever to start loading ... Once they started loading they did so quickly but the start was painfully slow a lot of the time... This would indicate to me that the ping or upload connection has issues or maybe over congested on his iSP.
Anyway... hope this helps others iron things out
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
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Click to collapse
When I get the notification, it refuses to use the wifi at all.
I haven't noticed any problems with my WiFi. I host 6 wireless networks, and play with WiFi a lot, War driving, and wireless network setup is a hobby of mine.
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
I use the OOKLA speedtest, free from the play store. (After you run your OOKLA test, for fun drag the speedometer down to reveal some cool messages about Ookla!
A few wireless router settings I use:
Set 2.4 to N 20 Megs max. N 40 or AC mostly just creates problems with connections, and the neighborhood.
Channels 1, 6, or 11 in USA Use a WiFi analyzer app and pick a less cluttered WiFi channel.
Place wireless router up high away from electronics, construction, and stuffs. Mine is on a pedestal in a window.
SM-N900V DE Running JellyBeans V6
radionerd said:
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
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Click to collapse
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
b00mb00mchuck said:
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
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Thanks,
I just tested "auto network switch" on and then off. It let me connect to one of my throttled networks, without; "Checking quality of internet connection".
I noticed that it only showed; "network disabled because internet connection is slow" on the congested 2.4 GHz band, not with same router on 5.8 GHz.
Radio interference, location, and router settings, can cause many problems on wireless networks.
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
You're right, I noticed in my research that multiple issues seem to be getting lumped together. I think you're correct in that it's related to the router as well, somehow. I see the notification occasionally on slow hotel connections, but it's intermittent, my problem at home seems permanent. I can use some other wifi networks without problems, though.
That said, I used this phone on my home router for a couple months before ever seeing this problem. I'm guessing it's a combination of the 12/17 OTA update, and particular router models.
Verizon sent me a replacement phone, and it's running the previous build (MJ7 instead of MJE). I'll check things out tonight, and will report back.
Alright, the issue seems resolved on the new phone. This seems to suggest that it is related to the MJE build. So far this phone hasn't asked for an update, but I'm hoping Verizon doesn't break this again for me

oreo update breaks wifi roaming

Hi everyone..
Has anyone notice that wifi roaming doesn't work properly after the Oreo update..
On nougat it work without problems roaming to the ap with the strongest signal.
Even after trying roaming apps like wifi badger.. the issue persist..
I'm on a LG V30+ H930DS Hong Kong variant
Same here since the Oreo update on a Samsung Galaxy S7. My phone's Wifi roaming worked perfectly on Nougat, but now it holds on to unusable weak Wifi signals (even when an "!" Is next to it) while there are other 100% signals nearby that are in the known & saved SSIDs from my home network...
It's ridiculous and really annoying, tried all Network related options, including Dev options'. The only "solution" right now is to keep Mobile Data on, so it jumps to that and then to the stronger Wifi signal automatically...
This is absolutely annoying when using Wifi calling. I barely dare to move around, certainly not what the creators of mobile phones had in mind. It is like being connected to a rubber band that rips if you move too far.
I hate this kind of regression that you are facing all the time, because nothing gets tested properly.
yes was coming here right now to specifically complain about this. really sucks working in a hospital and having wifi not working
Yeah it's really annoying.. and the problem is that the apps that fixed this kind of issues like wifi badger among others.. just don't work either..

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