I have a T978U, stuck in kiosk mode on system startup so only have bootloader and maybe fastboot to do anything. Went to try and factory reset from the bootloader but only has an option to wipe cache, not data or system. What's the best way for me to go about factory resetting and then rooting my Tablet?
*Original owner has been contacted, their isn't a Google account tied to the device but it has an admin password for the kiosk software app that has to be disabled before you can actually use the tablet for anything besides Chrome. Password is through a authentication generator app that doesn't have the security key anymore*
Bootloader menu
The "wipe data/factory reset" option is not available?
That means that tablet's bootloader and ROM were specially modified for whatever it was being used for before you bought it. Possibly at the factory or more likely a third party provider.
I'm not sure if you are able to do a clean install of a new ROM.
Is it possible for you to take it or send it to a Samsung service center? If you still have the receipt Samsung may do a complete wipe and reset it back to stock. That is not a guarantee though.
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Pleas Give Me Solution Any One Have
Odin a stock image... Why dont you know your pin code?
i say stolen phone...... i remember people doing that with the iCrap 2g!
Demo unit?
Try using recovery factory reset.
Perhaps it has a custom demo unit rom and even if you reset to factory it will persist..
enter the pin and go into settings and set it to not require a pin. if that doesnt work for you then you are screwed and might as well give the phone back
That might be SIM Card PIN, so wiping data or flashing stock system image won't change anything.
If it is, you need to disable it from Location and Security settings.
Sent from my SGH-I717D using Tapatalk 2
I did a factory reset using power+volume up method, i rebooted, everything was fine. Did initial setup; google account, wifi, languages ect.. Then it ask me for a password, says phone protected, it says a factory reset without entering a password. Now i cant use the phone until i enter the password, i have no idea what it is.
Android L ?
do you use android L?
Hey did you ever find out what this is or how to bypass it?
Any help with this problem?
If you do factory reset Android 5.1.1 and it has a Google account then you cannot get into the operating system unless you know the Google Mail account and it's password that was originally on it. Phone is now bricked. To prevent this from happening before you do a factory reset go to settings then accounts, then click on the Google account highlight it go to the three dots at top right and pick delete the account. All Google accounts must be deleted before factory reset or you will brick it if you don't know email and password.
I have an s9+ ( TMobile ) and was looking if there is a way to get rid of the FRP (Google Account Verification) through a flaw of in the setup or just flashing it in Odin. Any help is appreciated.
tony332211 said:
I have an s9+ ( TMobile ) and was looking if there is a way to get rid of the FRP (Google Account Verification) through a flaw of in the setup or just flashing it in Odin. Any help is appreciated.
Click to expand...
Click to collapse
This is not a flaw in the setup or using ODIN. This is an anti-theft measure that prevents the phone from being stolen (or used if lost) by someone. If this is what your seeing after resetting the phone or flashing it and your not the Google Account owner then your options are:
Get the person who had the phone last enter there Google Account details so you can Factory Data Reset the device. Afterwards you should be able to enter your Google Account information and then the FRP lock re-activates (which means your google account would be needed if it happens again).
Return the device (if you purchased it) because it may be lost and/or stolen.
Otherwise if you really are the person whose Google Account was used there are three options. The first two should work, the last is if the first two don't work:
After updating the phone simply sign into the google account using the account name and password. Afterwards just factory data reset the phone from within the settings menu (SETTINGS > GENERAL MANAGEMENT > RESET > FACTORY DATA RESET).
Before flashing any updates perform the factory data reset (SETTINGS > GENERAL MANAGEMENT > RESET > FACTORY DATA RESET).
Seek help from 3rd party companies. You will have to Google search this one on your own, as I will not be able to help because the phone may not be rightfully yours and/or maybe lost and/or stolen. Please note I am not saying it is yours or not, just that it might not be.. Most people won't encounter the FRP lock issue with the phone they own. You can also read this as it explains what FRP lock is and how to request help from Samsung https://www.samsung.com/us/support/frp/
Hello,
I am trying to activate the OEM on the phone
And as soon as I click it he asks me to reset the device to factory data.
How do I solve this?
Thanks
Don't believe you can... Part of the process your wanting to do includes a factory data reset.
Recently purchased a used Galaxy Tab S6. I was warned it had a warning about the bootloader being unlocked. No big deal. The seller couldn't remember his Samsung account credentials so we couldn't factory reset at time of purchase via Settings. No big deal. I went into Download Mode and relocked the bootloader. I went into Recovery Mode and Factory Reset.
Then I ran into "This tablet is protected by Know Cloud Service. To continue setup, connect to a wi-fi or mobile network." I've done that (since I can't skip the step) and get the dreaded "Can't create work profile" error and that's as far as the set up will go.
So I used Odin to flash the latest stock ROM and factory reset again and wiped the cache and I'm still having that problem.
In download mode, I've confirmed that Knox has been tripped.
I've googled like mad and I'm not finding a solution. Can anyone help me out? I'd prefer to stay on Stock ROM so there are no hardware issues (particularly with the SPen) as I'm planning to use this device extensively for note-taking (with OneNote). However, I'm open to custom ROM if that's my best/easiest/simplest route.
Thanks in advance!
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
V0latyle said:
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
Click to expand...
Click to collapse
I used CSC. As I understand it, that is the "deeper" reset option.
snick17 said:
I used CSC. As I understand it, that is the "deeper" reset option.
Click to expand...
Click to collapse
Correct, that wipes user data.
Unlock the bootloader again, which will wipe the device (again), and see if it's removed the FRP. If not, you should be able to flash TWRP, from which you should be able to flash this to disable the FRP.
I can't access the developer options because I can't get through the setup wizard. So I can't flip the OEM Unlocking so the download mode doesn't give me the option to unlock. I can connect to ADB via the Recovery Mode but Fastboot doesn't see it so I can't do "oem unlock." Are there any other methods to unlock it? My friend Google hasn't found any yet.
Seller was able to login to both his Google and Samsung accounts and remove the device from them. That got me through the 100% Know Enrollment Service before it hung up in the "update" portion again. He was also able to send a message to the tablet from the Samsung account to try and release it further but, of course, since I've wiped it, that message can't get through.
I'm getting desperate. I might have bought a paperweight! Any once else have a suggestion?
Checked with the seller. He bought it from Kijiji as well from the original owner. It's always been a personal device, never an institutional one.
Last night's searching of the internet determined that the device is in "prenormal" status so I'm just going to wait 7 days and reboot. That might be sufficient. Nothing to lose at this point.