Disconnects when they divert me - Realme 7 Pro Questions & Answers

I have a realme 7 pro, which I brought at JBHI. It has 2 sim cards installed (home and work) both are Telstra sims
The problem is whenever I ring a company/someone, they put me on hold to forward the call to someone else. it hangs up. Sometimes as soon as they put me on hold, other times it seems when they are about to pick up. I have had this issue with different companies and even tried ringing family phones same issue
This is getting very frustrating/embarrassing for work calls. I have tried calling from both sim cards and it does it on both.
I have gone through all the settings I can't seem to find anything that would cause this. I asked tech support they suggested
Go to Settings>>SIM Card & mobile data>>Click SIM Card 1 or Card 2>>Access point names>>Telstra Internet "i">>APN protocol, select IPv4/IPv6>>SAVE>>Reboot your device afterwards
Did this not fix the issue
I'm currently running Android 11, with realme UI V2.0 Build number RMX2170AU_11_C.30
Hope someone has seen this issue cant seem to find it when I google it

Related

Occasional No Dial Out/SMS Sending

Hi all,
Looking for a bit of help/advice.
On occasions, probably between 1-3 times a day, when I try to make a call on the Hero, the call appears to look like it is dialing out but it just sits there saying 'dialing' but never connects to the destination which can be any UK number / Orange 150 etc. Either rebooting the phone or leaving it for 10 mins or so fixes the problem, but it does become annoying!
At the same time as this happening, when I try to send an SMS, I get the error 'SMS not able to send' in the notification bar. Again, I have to keep trying and it sorts itself out.
A final problem and I am not sure if it is related or not is I have had numerous people try calling me at various times, my phone doesn't ring or display a missed call, nor do I get a missed call SMS but the person who tried calling me said the line was actually ringing first and then went through to voicemail. I have witnessed this myself by calling my phone, getting a ringing line but the phone doesn't respond?
Any ideas of help would be appreciated. This problem has existed on Modaco Roms 2.2, 2.8 and 3.0 - I'm on Orange UK.
Thanks,
Nick
I have the same problem with the Orange Poland. When I logged on to the 3G sometimes you can not call or send SMS. When I switch to the 2G network problem disappears.
Yeah, it is strange, I have done that too, turn off the 3G to 2G and back to 3G which sometimes cures it, but not all the time.
I've tried various things, made sure the apps aren't closed with Taskkiller or anything like that. There is no specific time or occasion it happens, it just does now and again.
Well I have tried everything. I recieved all the settings from my operator , changed over 10 ROMs and gone back to the original too, i tried what you said to turn 3G off , i reset to factory , i unrooted.....Nothing works for me. I just get "Unable to send". I also tried 4 SIMs from different operators !!!

My Xperia Z2 suddenly cannot make or receive calls unless i'm on GSM

Hey Guys,
Desperate lurker here saying First of all thanks for all the guides and everything that the devs and everyone that the community has done. I've search all of google and xda but i can't seem to figure out what's wrong with me Xperia Z2 .D6503
. T mobile carrier.
Basically since yesterday, I noticed that my phone couldn't receive or make any phone calls. but data internet, wifi internet and text messaging was working fine. Whenever people call me, i would just get a voicemail notice. At the time I was on the Marshmallow Existence rom. Ive done a lot of troubleshooting since then and still I can only make a call on GSM Mode.
Here's what i've done.
Wiped data and "reset" my phone on the Existence ROM - didn't work.
Wiped everything and flash Resurrection ROM - didn't work still.
Used someone else's sim card , couldn't receive calls either.
Use my sim card on a different phone - that one worked (SO IT'S NOT THE SIM CARD'S FAULT)
Placed back my sim card in the Z2 and reset flashed the stock rom from this page https://forum.xda-developers.com/xperia-z2/general/stock-t3355768
but that didn't work either.
I've also manually put the Tmobile APN.
Basically calls only work when changing it into GSM mode. but when i put LTE/WCDMA/GSM. Calls made under LTE/WCDMA/GSM Won't even make a dialtone when I make a cal. It basically just ends after a few seconds
I'm starting to think it might be a hardware issue because no matter which ROM i put, no matter how many factory resets and data wipes i've done. I can only make calls on GSM Mode.
Does anyone have any other ideas or should I just cry and buy a new phone.?
I suggest you to flash your phone with flashtool v0.9.18.6 and flash 291 ftf and wipe all
@whatsadophone
Have you try resetting APN for your SIM card when on your device?
thanks to everyone who tried to help. I don't know what happened. but after i tried putting the sim back in the Z2 to check my signals using Signal Spy, It suddenly can use LTE again. Only problem is since i installed that stock ROM, I lost my recovery mode and can't get it back. But i wont push my luck and just keep it like it is till i buy a new phone.
whatsadophone said:
Hey Guys,
Desperate lurker here saying First of all thanks for all the guides and everything that the devs and everyone that the community has done. I've search all of google and xda but i can't seem to figure out what's wrong with me Xperia Z2 .D6503
. T mobile carrier.
Basically since yesterday, I noticed that my phone couldn't receive or make any phone calls. but data internet, wifi internet and text messaging was working fine. Whenever people call me, i would just get a voicemail notice. At the time I was on the Marshmallow Existence rom. Ive done a lot of troubleshooting since then and still I can only make a call on GSM Mode.
Here's what i've done.
Wiped data and "reset" my phone on the Existence ROM - didn't work.
Wiped everything and flash Resurrection ROM - didn't work still.
Used someone else's sim card , couldn't receive calls either.
Use my sim card on a different phone - that one worked (SO IT'S NOT THE SIM CARD'S FAULT)
Placed back my sim card in the Z2 and reset flashed the stock rom from this page https://forum.xda-developers.com/xperia-z2/general/stock-t3355768
but that didn't work either.
I've also manually put the Tmobile APN.
Basically calls only work when changing it into GSM mode. but when i put LTE/WCDMA/GSM. Calls made under LTE/WCDMA/GSM Won't even make a dialtone when I make a cal. It basically just ends after a few seconds
I'm starting to think it might be a hardware issue because no matter which ROM i put, no matter how many factory resets and data wipes i've done. I can only make calls on GSM Mode.
Does anyone have any other ideas or should I just cry and buy a new phone.?
Click to expand...
Click to collapse
i have same problem any help pls?
try doing that signal spy solution by luck that I did in the post before that

com.mediatek.ims.lmsApp has stopped

Recently, received my Elephone S8. Feels great and seems super fast. I put my old SIM card from my old galaxy phone into the Elephone and then contacted Verizon to restore my SIM card, which was retired, but they re-flashed it. Now when I open my Elephone I have the message "com.mediatek.ims.lmsApp has stopped" I have the option to close the app but the message just reappears. Verizon had told me I may have to turn my phone off and on several times and that I may not be able to make or receive phone calls for up to 24 hours. Now I'm no techno genius but from my research it looks like I need to do something to the phone to receive 4G. So any help I an get would be greatly appreciated.
Ok, an update to my above problem. I no longer have the issue of my the com.mediatek.ims.lmsApp has stopped. Last night I had put the sim card into the number 2 slot. So I notice I have a voice message, I click on the message and I can hear the phone dialing the number and then its just dead air. Tried calling my wife same thing. I also notice the icons at the top of the screen don't say anything about 4G or even 3G. I'm able to get on Instagram, Facebook, and my emails, but no phone calling.
Try replacing the default dialer app.

Jio sim "mobile network not available" please help me with this

Hello guys,
I am facing a real big issue after updating to the stable android pie release on my poco f1
I am using a jio sim. The incoming calls are not shown on the phone. Whenever a call comes to my number it never shows on the phone the caller will hear the dialer tone as normal
Also when I try to make a call it shows a message mobile network unavailable, mobile data and sms works fine all this time.
When I reboot the phone none of the issues are there for 15 to 20 minutes then it comes back.
There were no issues when i put the sim in the second sim slot but I need to have the same card.
I am really frustrated about this issue, I have missed many important calls as it never showed up on the phone
I cannot find any one else facing this issue. What could be the reason for this ? I hope it's some kind of software bug that can be fixed.
Please help me to fix this guys
Thank you

Jio sim "mobile network not available"

Hello guys,
I am facing a real big issue after updating to the stable android pie release on my poco f1
I am using a jio sim. The incoming calls are not shown on the phone. Whenever a call comes to my number it never shows on the phone the caller will hear the dialer tone as normal
Also when I try to make a call it shows a message mobile network unavailable, mobile data and sms works fine all this time.
When I reboot the phone none of the issues are there for 15 to 20 minutes then it comes back.
There were no issues when i put the sim in the second sim slot but I need to have the same card.
I am really frustrated about this issue, I have missed many important calls as it never showed up on the phone
I cannot find any one else facing this issue. What could be the reason for this ? I hope it's some kind of software bug that can be fixed.
Please help me to fix this guys
Thank you
Factory reset, install the new update 10.1.3.0 from sd card.

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