Screen goes black and doesn't turn on when booting. Tried software repair with Xperia Companion but still the same problem. Phone is working even with black screen because it can still receive calls but no display so you can't answer calls. Tried restarting/power off. After the sony logo and xperia it goes black when android os starts. Tried searching this forum for same condition and I think there is none so I posted this concern of mine. Please help.
Were you on stock rom? Last official Pie?
i have the same problem. I can confirm that the screen itself is working as it can display logos, battery charge animation and a few moments of booted os then it goes blank. Stock ROM, updated to latest version
Maybe try to downgrade to official Oreo and see what's happen could be an idea?
Edit: also reboot in recovery and see if it works fine
aliberti98 said:
Maybe try to downgrade to official Oreo and see what's happen could be an idea?
Edit: also reboot in recovery and see if it works fine
Click to expand...
Click to collapse
Ok, let me add a bit more context. Yesterday i decided to test waterproofness of this phone.. I know, i'm genius. So, i put it in washbasin and flooded with a 15cm of water... Yeah, just like that. It worked fine under water, sim tray was closed. After i finished this act of vandalism it seemed to work just fine for a few hours, but at some point screen stopped working. Currently i still can see some water droplets on the inner sides of the cameras, so i'll leave my phone for a few more days to let it completely dry out
kiririn39 said:
Ok, let me add a bit more context. Yesterday i decided to test waterproofness of this phone.. I know, i'm genius. So, i put it in washbasin and flooded with a 15cm of water... Yeah, just like that. It worked fine under water, sim tray was closed. After i finished this act of vandalism it seemed to work just fine for a few hours, but at some point screen stopped working. Currently i still can see some water droplets on the inner sides of the cameras, so i'll leave my phone for a few more days to let it completely dry out
Click to expand...
Click to collapse
Great! The World needs testers! Keep us updated about it!
Related
Well I did it... Broke the screen a couple of weekends ago. Ordered and received a new one. (No problem and not too bad price-wise) Then I ordered the correct screwdriver. That came in yesterday and I followed a couple of tutorials online to take the thing apart. Not too bad despite the teeny-tiny parts. I got it back together and lo-it worked! Actually it took a couple of tries and I reflashed it but then it booted right up. All the apps seemed responsive and life was good once again...
Until I tried to make a call. Then the screen went dark and it appeared that the phone froze up. Called myself from the house phone and discovered that the Aria was dialing, connecting, and sending voice but that I couldn't hear anything on the Aria.
Disassembled, re-set the earpiece, reassembled, called myself again, and I could hear. The screen came on and stayed on, but the touchscreen would not function.
Disassembled, checked all the connections, and reassembled again. The phone appears to work correctly in all aspects until I try to make or receive calls. At that point the screen shuts down and the only way to disconnect a call (or get the screen back) is to pull the battery and reboot.
I tried reflashing the ROM and that didn't work. I'm afraid the transceiver is shorting the screen out somehow but have reached the limits of my expertise.
Any suggestions?
Thanks,
Jerry
I have never had to replace my digitizer so only speaking from what i have read but it sounds like the very small rubber piece that covers the proximity sensor. I have read that if missing or not placed correctly people have had the same problem as you. Just my thoughts
I've replaced my digitizer and I have had the exact same problem. E.Cardo is correct, it is the small rubber piece on the proximity sensor not positioned correctly or not present at all.
Thanks to both of you. The proximity sensor is supposed to be right behind the ATT logo, correct?
I can't wait to get home and try this. I really don't like the backup Cliq Xt... I'll post once I've messed with it.
gdgeorge said:
The proximity sensor is supposed to be right behind the ATT logo, correct?
Click to expand...
Click to collapse
It's hard to see them exactly so I took a picture to show exactly where they are:
http://imgur.com/a/36h8t#ayQhv
It's actually just above the & in the at&t logo, although if you have a replacement digitizer, it might not have the at&t logo on it. If you have trouble seeing it, try looking at it in the sunlight.
To add to what drumist said there as small black rubber piece that goes around the proximity sensor that prevents light seepage and allot of people discard it by mistake when disassembling the phone.
Sent From Deep Within The Rabbit-Hole
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
javierarenas said:
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
Click to expand...
Click to collapse
The screen or digitizer are hardware they should have nothing to do with the rom. The op only tried flashing the phone to illuminate it is a possible source of the problem. It sounds like you did not install the new screen or digitizer correctly you may need to disassemble and make sure everything is connected correctly and securely. Flashing your phone will most likely not correct your problem.
Sent From Deep Within The Rabbit-Hole
Maybe, just maybe, there are new drivers for the touchscreen included in the rom. I am using cyanogen 7.0.3 without problems, and it works nice with the old screen.
Or the new screen is defective.
I am pretty sure I installed correctly the new screen. Of course the old one is working fine right now.
I requested a new screen so I will wait...
Thanks again.
I've had this phone for about 2 weeks now and I'm starting to have this weird problem. The phone is not rooted and nothing has been done to it. Every time I place a call, the phone will go black and it'll stay like that even after the person hangs up. I can't press the home button or power button! So I tried some things! I downloaded watchdog to see if any of my apps were causing this, didn't work. Next thing I did was install the XXKI3 (2.3.5) upgrade with ODIN, went smoothly but problem still occurs. Then lastly I factory restored the phone and it went fine but it the problem still occurs...
I don't know if this could be the problem but I went to a Ghost Armor kiosk and had them install a screen protector for me (yesterday). The phone worked fine before I had it installed!
Another thing, when I place the call, my sensor turns red and it stays like that.
PhiChong said:
I've had this phone for about 2 weeks now and I'm starting to have this weird problem. The phone is not rooted and nothing has been done to it. Every time I place a call, the phone will go black and it'll stay like that even after the person hangs up. I can't press the home button or power button! So I tried some things! I downloaded watchdog to see if any of my apps were causing this, didn't work. Next thing I did was install the XXKI3 (2.3.5) upgrade with ODIN, went smoothly but problem still occurs. Then lastly I factory restored the phone and it went fine but it the problem still occurs...
I don't know if this could be the problem but I went to a Ghost Armor kiosk and had them install a screen protector for me (yesterday). The phone worked fine before I had it installed!
Another thing, when I place the call, my sensor turns red and it stays like that.
Click to expand...
Click to collapse
the screen protector might be interfering with your proximity sensor making the phone think you still have it held to your head.
PhiChong said:
I've had this phone for about 2 weeks now and I'm starting to have this weird problem. The phone is not rooted and nothing has been done to it. Every time I place a call, the phone will go black and it'll stay like that even after the person hangs up. I can't press the home button or power button! So I tried some things! I downloaded watchdog to see if any of my apps were causing this, didn't work. Next thing I did was install the XXKI3 (2.3.5) upgrade with ODIN, went smoothly but problem still occurs. Then lastly I factory restored the phone and it went fine but it the problem still occurs...
I don't know if this could be the problem but I went to a Ghost Armor kiosk and had them install a screen protector for me (yesterday). The phone worked fine before I had it installed!
Another thing, when I place the call, my sensor turns red and it stays like that.
Click to expand...
Click to collapse
Hi,
It has to be firmware issue. but its really weird.. ...indeed
When the proximity sensors turns red - it means that it is activated (operational). If it stays red all the time - something is wrong. I would recommend turning the proximity sensor off (in settings/call). And as a final fix i would consider flashing another firmware. If you want to stay in official FW, see this: http://forum.xda-developers.com/showthread.php?t=1075278. Pick a FW of your choice and flash it using few easy steps. When you follow the steps carefully - nothing wrong will happen ;-) I can recommend XWKI4 official firmware. its better than stock 2.3.5 so far.
---------- Post added at 03:15 PM ---------- Previous post was at 03:10 PM ----------
damn it... sorry for my previous post ;-) I was not reading carefully ... you know... noobs ;-) But the last sentence about recommended official FW is nothing but true ;-)
Thanks guys! I found the issue. It wasn't the firmware (thanks for helping though), it is actually the screen protector! I took off the Ghost Armor screen protector and bam it worked, lol. What a waste of money..$20 bucks for the screen protector and it serves no purpose but a hindrance to my phone. I slapped on a cheap screen protector I got from my phone case and it covers the sensor but the material doesn't block the sensor.
I'm brand new to HTC devices so I'm unsure if the dialer is sense or if this is a ICS dialer were dealing with. (My old phone was a Droidx, so my exp is with blur and asop 2.3 from liberty).
Either way though i seem to have come across an interesting "bug" or at least unusual behavior.
I've noticed on almost every other call, weather it's incoming or outgoing, the MOMENT you dial/answer the screen goes dark. Now i can press the power button to wake it up again and it will stay on for exactly 5 seconds before going dark again. If i flip on speaker phone the screen will stay on, however the moment i turn off speaker phone it goes dark again.
Whats really annoying is if i go back to the home screen it still goes dark after 5 seconds but now when i wake it up it's at the lock screen. If i try to unlock it the moment i touch the screen it goes dark. No matter where i touch the screen the phone is now perma locked until the call is finished.
Now like i said this happens every other call so far in the 6 times I've tested this, which i thought was really odd. The other times the screen stays on and acts completely normal no matter what i do while a call is active. Fresh reboot makes no difference. I haven't done a factory reset yet as I'm trying avoid that.
What i have done so far is unlocked the bootloader, Flashed recovery, and the root from con247's thread in the dev section. I don't think that has anything to do with it though since i noticed the screen going black during a call before i started messing with bootloaders/recovery/root. I just didn't test it as well before doing those things cuz i didn't think anything of it.
Is anyone else seeing this behavior and does anyone have any suggestions?
Void4ever
void4ever said:
I'm brand new to HTC devices so I'm unsure if the dialer is sense or if this is a ICS dialer were dealing with. (My old phone was a Droidx, so my exp is with blur and asop 2.3 from liberty).
Either way though i seem to have come across an interesting "bug" or at least unusual behavior.
I've noticed on almost every other call, weather it's incoming or outgoing, the MOMENT you dial/answer the screen goes dark. Now i can press the power button to wake it up again and it will stay on for exactly 5 seconds before going dark again. If i flip on speaker phone the screen will stay on, however the moment i turn off speaker phone it goes dark again.
Whats really annoying is if i go back to the home screen it still goes dark after 5 seconds but now when i wake it up it's at the lock screen. If i try to unlock it the moment i touch the screen it goes dark. No matter where i touch the screen the phone is now perma locked until the call is finished.
Now like i said this happens every other call so far in the 6 times I've tested this, which i thought was really odd. The other times the screen stays on and acts completely normal no matter what i do while a call is active. Fresh reboot makes no difference. I haven't done a factory reset yet as I'm trying avoid that.
What i have done so far is unlocked the bootloader, Flashed recovery, and the root from con247's thread in the dev section. I don't think that has anything to do with it though since i noticed the screen going black during a call before i started messing with bootloaders/recovery/root. I just didn't test it as well before doing those things cuz i didn't think anything of it.
Is anyone else seeing this behavior and does anyone have any suggestions?
Void4ever
Click to expand...
Click to collapse
Sounds like the proximity sensor is going wonky. You might try a factory reset and without installing anything else see if you get the same issue. Also, make sure that any programs you have installed are not affecting it for some reason.
blazingwolf said:
Sounds like the proximity sensor is going wonky. You might try a factory reset and without installing anything else see if you get the same issue. Also, make sure that any programs you have installed are not affecting it for some reason.
Click to expand...
Click to collapse
Just factory reset it, skipped setup completely and started making calls, same issue. You maybe right about the sensor though. The first call acted up like i explained. The second call the screen was staying on like i expected, but once i switched speaker phone off and then back on the screen shut off and started acting like call one again.
I just got this phone 6 hours ago i wonder how hard it will be to convince verizon there's a hardware fault. I guess i'd better unroot it and remove recovery so i can call in the morning.
Void4ever
I just wanted to make sure i understand this before i do it.
To remove the root i need to install the RUU for the phone, which i found at http://themikmik.com/showthread.php?13550-Asian-Shooter-goes-ICS-and-a-VZW-Fireball-RUU (second link i assume).
I haven't downloaded it yet, but it's an exe. Will it flash the phone via USB, or does it just extract something i can use recovery to flash with?
Once i get the root removed i just need to flash back the original recovery and i should be good to go right?
Void4ever
void4ever said:
I just wanted to make sure i understand this before i do it.
To remove the root i need to install the RUU for the phone, which i found at http://themikmik.com/showthread.php?13550-Asian-Shooter-goes-ICS-and-a-VZW-Fireball-RUU (second link i assume).
I haven't downloaded it yet, but it's an exe. Will it flash the phone via USB, or does it just extract something i can use recovery to flash with?
Once i get the root removed i just need to flash back the original recovery and i should be good to go right?
Void4ever
Click to expand...
Click to collapse
There are directions in the RUU that will explain all of the steps. You will connect your phone with the USB cable.
It shouldn't be to hard to convince them. Just show them the steps you did to reproduce the issue. Good luck.
On the phone right now and the guy is setting up overnight sat delivery to my house. We are a fairly large business account so i'm glad they are going that extra mile.
Just to note I've noticed the sensor doesn't shut off after a call is complete. In fact it stayed on last night for around 6 hours before finally turning off. I did another test this morning and once again the sensor is stuck on, so good call. Thanks so much for your help, i never would have thought sensor, it seemed like a software issue to me!
Void4ever
void4ever said:
On the phone right now and the guy is setting up overnight sat delivery to my house. We are a fairly large business account so i'm glad they are going that extra mile.
Just to note I've noticed the sensor doesn't shut off after a call is complete. In fact it stayed on last night for around 6 hours before finally turning off. I did another test this morning and once again the sensor is stuck on, so good call. Thanks so much for your help, i never would have thought sensor, it seemed like a software issue to me!
Void4ever
Click to expand...
Click to collapse
No problem. Glad you got a new one coming.
replacement came today and it works like a dream now, got custom recovery and root going! It was def a bad prox sensor on the other one. Thanks again for your help wolf!
Void4ever
Good to hear man. Enjoy that puppy.
void4ever said:
replacement came today and it works like a dream now, got custom recovery and root going! It was def a bad prox sensor on the other one. Thanks again for your help wolf!
Void4ever
Click to expand...
Click to collapse
Awesome.
Sent from my ADR6410LVW using Tapatalk 2
Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
csumm said:
Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
Click to expand...
Click to collapse
Rolling back? Screenshot
?
RealityFails said:
Rolling back? Screenshot
?
Click to expand...
Click to collapse
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because I still remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it now; I hope it won't return
csumm said:
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because Is till remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it bow; I hope it won't return
Click to expand...
Click to collapse
From what you describe it sounds like your flex cable is causing the issue.
If that's the case, I could be wrong you can take it apart or return it to Sony. I'd just buy a new one. Sounds like a flex cable issue to me
A final development in the story of my phone. The rolling came back, got worse, and then I had times where I would push the power button to light up the screen out of power-saving screen off mode, and nothing would happen. The back-light would light up, but just a blank, black screen...
I sent it to the repair center and the quote came back. It would need a whole new screen.
The cost was going to be pretty high, so I looked online and bought a whole new phone for only 60 cents more than the repair quote!
I just hope my new phone lasts longer than the old one
Has anyone else had this happen to them?
I was playing Deep Dungeons of Doom (ftw), then the screen suddenly turned off and locked. So I unlocked it, but as soon as I put in my code the screen shut off and locked again. It wouldn't stop. So I had to force a reboot. When the phone came back on, I unlocked it and sure enough it locked again. I did this again but put in the code slowly (I'm using the swipe lock). Then it unlocked properly. Seems to be working properly so far...
Anyone else experience this?
Me too...
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Sixelasco said:
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Click to expand...
Click to collapse
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
dgrasley said:
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
Click to expand...
Click to collapse
Never mind... It just happened again. :/
I just realized something. The screen lock issue only seems to happen when the phone goes into landscape, specifically when you turn it to the left (camera on the left side, capacitive keys on the right). I can reproduce the issue by playing a game which forces landscape orientation (sword of xolan, cytus). The issue happens every time, within a minute of playing. However, when I start the game and hold the phone in the opposite position (capacitive keys on the left, camera on the right), it works perfectly well. The screen does not shut off and lock by itself.
I have no idea if it is the same with others.
I guess I had this issue while playing NFS no limits
Sent from my ONE E1003 using Tapatalk
I know this is an old thread, but I just thought I should add an update. I know what the issue was. It was the magnetic sensor. I have the OP case with the flip cover. When I have the cover folded back behind the device, and the device is put into landscape and then you adjust the volume, it would shut the screen down as though I had closed the cover. If i take the phone out of the case the issue does not occur. I can replicate the issue again and again with the case on and the cover folded back.
So there you have it. If you have the same issue, try taking the cover off.
I just ordered a new spigen case. One without a cover.
Having this issue with my one plus 3t
I don't have a magnetic cover it seems to occur when I plug in head phones earphones are fine but videos on youtube will freeze but once even after resetting it was locking and unlocking so wiped data ?
My phone is samsung J4 and as soon as i unlocked it, it turns off and locks again. This has been going again and again for quite a while and Im confused because i dont usually play games like the other cases mentioned here. Please reply if u know a solution or atleast think of it as a solution.