Hey folks,
my girlfriend just sold her P6 to a work friend and I wiped the device and thought "thats it". (I even removed the device from the Google Account!)
Sadly thats not it
The phone wants to have a/the? PIN of the device. We never set any PIN (which the google account confirms). What PIN is the device referring to?! Its not the lock-pin she normally used.
Nevertheless the device allows for a recovery via phone number and/or the old google account. We tried that and the P6 even lists the Name of my girlfriend and she gets a login notificiation on her new Pixel 7. But after entering the Password the P6 just say "an error occured, try again." (Ein Fehler ist aufgetreten)
But it doenst matter what we try or how often. We get always back to that screen and into the "an error occured".
So basically we/she are stuck. Any chance I can fix it with some ADB command or anything (dunno if the developer options are even switched on).
Thanks
Bastian
did you try reinstall the stock firmware?
there could be a few different pins
P.U.K is an acronym for Pin Unlock Key
Some carriers also put a SIM PUK on your SIM card when they sell you the SIM card
SIM Network Unlock Pin (NUP) is a code used to unlock an Android phone or iPhone from its original carrier so that it may be used on other carriers
picture of the error might help
tutibreaker said:
did you try reinstall the stock firmware?
Click to expand...
Click to collapse
I only did a factory reset via bootloader thingy on the phone.
nutzfreelance said:
there could be a few different pins
P.U.K is an acronym for Pin Unlock Key
Some carriers also put a SIM PUK on your SIM card when they sell you the SIM card
SIM Network Unlock Pin (NUP) is a code used to unlock an Android phone or iPhone from its original carrier so that it may be used on other carriers
picture of the error might help
Click to expand...
Click to collapse
I only got one in german....
man1acc said:
Hey folks,
my girlfriend just sold her P6 to a work friend and I wiped the device and thought "thats it". (I even removed the device from the Google Account!)
Sadly thats not it
The phone wants to have a/the? PIN of the device. We never set any PIN (which the google account confirms). What PIN is the device referring to?! Its not the lock-pin she normally used.
Nevertheless the device allows for a recovery via phone number and/or the old google account. We tried that and the P6 even lists the Name of my girlfriend and she gets a login notificiation on her new Pixel 7. But after entering the Password the P6 just say "an error occured, try again." (Ein Fehler ist aufgetreten)
But it doenst matter what we try or how often. We get always back to that screen and into the "an error occured".
So basically we/she are stuck. Any chance I can fix it with some ADB command or anything (dunno if the developer options are even switched on).
Thanks
Bastian
Click to expand...
Click to collapse
During setup, the unit asking for the pin refers to the screen lock pin or password that was used, and no other. You can try 0000 and see if that works, but it likely won't. If the error persists, contact Google and explain it to them. Only don't be surprised if they can't help you.
The only ways to fix this are as follows: 1) contact Google as mentioned, since there is an error in the process, or 2) attempt to unlock the bootloader. If you can successfully unlock the bootloader, then FRP should not kick in the next time the unit is started. If neither option is available, then ADB will not help you here, as by design Google makes it so FRP cannot be bypassed in so simple a manner.
Strephon Alkhalikoi said:
During setup, the unit asking for the pin refers to the screen lock pin or password that was used, and no other. You can try 0000 and see if that works, but it likely won't. If the error persists, contact Google and explain it to them. Only don't be surprised if they can't help you.
The only ways to fix this are as follows: 1) contact Google as mentioned, since there is an error in the process, or 2) attempt to unlock the bootloader. If you can successfully unlock the bootloader, then FRP should not kick in the next time the unit is started. If neither option is available, then ADB will not help you here, as by design Google makes it so FRP cannot be bypassed in so simple a manner.
Click to expand...
Click to collapse
Ok thanks, I'll contact Google.
There has been one PIN and never any else and this doesn't work.
Related
Hey Guys.
A friend of mine tried to unlock my phone and made multiple failed attempts and choose some option which now have resulted in the phone being BLOCKED. it is not showing the "normally available option" of logging in via the gmail account. It is asking for a recovery password. I have no idea what that password is as i never set such a password. I have tried all my accounts on the phone. i tried 0000 and 00000000 aswell for the default passwords but of no avail. The screen shows "Recovery password required to unblock phone".
When i give a wrong password it says "Incorrect recovery password.All data will be wiped in line with security policy". As i dont want to do this i turn off my phone and upon restarting it this happens again. I tried removing the battery for sometime.Keeping the phone turned off etc but nothing positive.
Any suggestions on a workaround or what might the password be?
auny87 said:
Hey Guys.
A friend of mine tried to unlock my phone and made multiple failed attempts and choose some option which now have resulted in the phone being BLOCKED. it is not showing the "normally available option" of logging in via the gmail account. It is asking for a recovery password. I have no idea what that password is as i never set such a password. I have tried all my accounts on the phone. i tried 0000 and 00000000 aswell for the default passwords but of no avail. The screen shows "Recovery password required to unblock phone".
When i give a wrong password it says "Incorrect recovery password.All data will be wiped in line with security policy". As i dont want to do this i turn off my phone and upon restarting it this happens again. I tried removing the battery for sometime.Keeping the phone turned off etc but nothing positive.
Any suggestions on a workaround or what might the password be?
Click to expand...
Click to collapse
Hey,
never heard s.th. like that before.
but u said unlock? So it's from an Provider and u maybe have some sheets at home with infos and so on (like number, pin, puk etc.) maybe also a recovery passwort or kind of it is written?
PS: u also kann try 1234 1235 o kind of it.... but dunno what happend if to often typed... maybe u really loose data so better have a look first or call provider, maybe the service can help
CHEERS
This is the exact same setup as a stolen phone will show . So best advice is return the phone to the network/phone supplier who should be able to reset on evidence of purchase .
Incorrect recovery password.All data will be wiped in line with security policy
Means a security policy has been set up by the owner of the phone .
In case of a stolen phone or such symptoms XDA cannot get involved in workarounds that may be illegal .
jje
Guys its my own phone no stolen thing. it is not on a network. The guy was trying to unlock it and made too many tries with it.
Regarding the policy, i did have my exchange account setuped on the phone which required the pattern lock in the first place. May it had such a policy but i am not aware of that. So any wild ideas?
Regarding unlocking i didnt say "unlock". i said "unblock". this unblock thing has nothing to do with the network unlocks.
Sorry about post a new thread about this again, but my situation seems a little weird.
I got an S9+, from Australia Optus (but I'm in China), with the latest firmware, trying to get the missing "oem unlocking" option back but failed.
In download mode, both OEM and frp is off , RMM state: prenormal.
My procedure is:
1. Reset the phone without SIM card.
2. After finishing the whole setup and get into the destop, I plug in the sim card. (but didn't login google or samsung account, because I can't connect to google service. So if I want to get through the setup, I can't plug in the sim card or connect to Wifi.)
3. Then I connect wifi and login in samsung account to restore my backup.
4. Open Developer Options.
5. Wait 7 days. (the uptime is over 168 hrs, even over 300 hrs)
6. the "oem unlocking" is still missing .
Or the phone must online "the whole" 7 days?
Because sometimes the phone will lose the network in subway.
And the swiching between network and wifi won't make a difference, right?
I've already consult the Australia samsung customer-service, can't help me online. And the Samsung Centre in China didn't have the access to fix an S9+ sold in Australia.
Hope somebody can help me to fix this, I want to install a third party ROM.
You have to reset your device while the sim card is in the device , then in the setup you have to log in to your both google and samsung accounts , then wait 7 days , and it should appear , if it doesnt appearing simply use google to check how to fix the missing OEM Unlock option
ilan0098 said:
You have to reset your device while the sim card is in the device , then in the setup you have to log in to your both google and samsung accounts , then wait 7 days , and it should appear , if it doesnt appearing simply use google to check how to fix the missing OEM Unlock option
Click to expand...
Click to collapse
thanks! I'll try in this way.
so to clarify, whats the problem when you just leave the sim in, restore/wipe phone, login to google account, then wait 7 days and check dev options ?
jujubeans said:
so to clarify, whats the problem when you just leave the sim in, restore/wipe phone, login to google account, then wait 7 days and check dev options ?
Click to expand...
Click to collapse
The problem is Nothing Changed. OEM unlocking still missing. RMM state still prenormal. Can't do anything.
greenwhale6 said:
The problem is Nothing Changed. OEM unlocking still missing. RMM state still prenormal. Can't do anything.
Click to expand...
Click to collapse
Did you ever get this fixed? Mine doesn't appear either...
daviddema said:
Did you ever get this fixed? Mine doesn't appear either...
Click to expand...
Click to collapse
Check this out. Haven't try it yet because I have to use my phone all the time. But this method is worth trying. Would you mind to reply if you success Or not?
https://forum.xda-developers.com/sa...ide-root-install-twrp-samsung-t3747535/page38
greenwhale6 said:
Check this out. Haven't try it yet because I have to use my phone all the time. But this method is worth trying. Would you mind to reply if you success Or not?
https://forum.xda-developers.com/sa...ide-root-install-twrp-samsung-t3747535/page38
Click to expand...
Click to collapse
Which method? Can't even get started with installing TWRP if I don't get the OEM unlock option in developer options...
daviddema said:
Which method? Can't even get started with installing TWRP if I don't get the OEM unlock option in developer options...
Click to expand...
Click to collapse
You should flash the original fw (mine is optus) and leave the phone without a sim inside, connected to wifi, on all the time. Plugging the chinese sim might not unlock it.
A friend of mine (not very technical) asked me for help - he has a FRP locked Note 5 (M1803e7sg) - 'this device is locked' 'This device is associated with existing xiaomi account' message constantly is on screen, so we cannot do much more than emergency call or connect with Wi-Fi.
Apparently, his son, who used the phone do not remember the email he registered an account (or do not want to remember it), so we assume there is no way to get it back, nor unlock miui.
This phone is legit, this friend of my has proof of purchase. He even send the phone to official Xiaomi warranty service prior to giving me, but they told him they cannot do anything. Like at all.
I tried multiple ways from youtube manuals, including wiping data or the one with Talkback. But none works in my case and a phone is still locked.
I'm aware that neither Miui soft won't work on this device. But could you guys advise if there is a way to get twrp in this state, erase, put new software (cyanogen mod or what not) and guide me the easiest way to do that?
Twrp is not possible without unlocking bootloader.
CyanogenMod no longer exist.
If you can provide the version of miui then maybe we can help.
Can you go to setting enabled dev mode and on oem unlocking? If yes, maybe you can watch youtube.
Of course it is MIUI 10.
SasugaWatashi said:
Can you go to setting enabled dev mode and on oem unlocking?...
Click to expand...
Click to collapse
nope, cannot get to settings
majk3l said:
Of course it is MIUI 10.
nope, cannot get to settings
Click to expand...
Click to collapse
Yes it can. Try search youtube. "Frp miui 10 fix" something like that.
Hey, so I was contacting xiaomi support. They failed to help me because I dont have Mi account ID nor email address bound to this phone?
Are they not able to say which ID I was using on this particular phone? Cause I am not - I erased it. I also lost emial bound to this account.
I have my phone case with all the numbers, original proof of purchase from local retailer. The phone is 100% legit.
I just lost mi account ID, why is it so much of a problem right now? It's only an aco**** that I was not using to anything.
This is only hardware, right? Why software limits how the hardware is running? You can always erase all the software that is there, including bootloader and load other, unlocked software. Am I wrong?
EDIT: no, I'm not wrong. I haven't found a solution so far, but fortunately my social engineering helped and I managed to restore mi account and pass.
It's a shame that Xiaomi do not have a better way to go in such cases.
Hello,
I have Huawei Honor 9 STF-AL10(al09) (chinese version 6gb/128gb) which can not unlock. Before some days i gave the phone to my child for playing, then he put lock pattern and he forget it next day.I was using my phone with my fingerprint ,whitout know the lockpattern,and some days later, it says fingerprint suspend - pattern required. And i am trying everything and cannot unlock it. I know the email which is connect the phone, i try when open it in google devices, but is not allowed USB debug and not allowed Find my phone and cannot unlock. Is there have any way to unlock and keep information in. I have a lot of doc, notes and some apps.
I need to save everything as it is inside.
I can wipe and recover, but i need to save everything.
Is there any software do this(doesn't matter if its paying).
Until somedays i have option every 1 hours to try 3 times, but from now is every 24 hours only 1 time.
Or, if there have any way to unlock again with my fingerprint and after that i will allow usb debug and remove lockpattern?
Please help.
Thanks!
Regards,
Georgi
Have you tried third party programs like dr.fone?
This article has some positive reviews, check it out as well.
You can't unlock bootloader on huawei devices so you can't recover data from it :/
If you're desperate you can follow this article here to unlock bootloader on your device, it's quite expensive though.
Also unlocking the bootloader wipes all data and that's obviously not what you want.
Should all of the above mentioned fail then I really think wiping it is the only option.
Should you succeed then do post what worked for you here so anyone viewing the thread in the future knows what to do.
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
jorkata785 said:
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
Click to expand...
Click to collapse
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
XDHx86 said:
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
Click to expand...
Click to collapse
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
jorkata785 said:
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
Click to expand...
Click to collapse
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
XDHx86 said:
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
Click to expand...
Click to collapse
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
jorkata785 said:
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
Click to expand...
Click to collapse
I commend your determination annon, but please don't waste your time.
There is no way to recover the data. You don't have debugging mode on, no root, no unlocked bootloader or custom recovery, you don't have a Huawei ID, and google account/google find my device doesn't work.
I don't mean to interfere in your family issues, but as I said I wouldn't blame my child for it. Judging from the way you spoke they're still young.
Instead I'll turn on parental control mode before giving my device.
I will try to find a way with fastboot, if there have some way to do it, i can see the device in ADB terminal , it recognize it at fastboot device, when start the phone in fastboot recovery menu.
Yes, he is 8 year old, i'm not blame him, they are child - it is normal for them.
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
thisisabyz said:
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
Click to expand...
Click to collapse
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
mvikrant97 said:
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
Click to expand...
Click to collapse
First of all, thank you for your reply!
I wasn't aware of this defense mechanism of smartphones, however to my knowledge no one has tried to access my phone by mistaking the password...
In any case, I will wait 24 hours without making any further attempts and then try again to enter it
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
thisisabyz said:
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
Click to expand...
Click to collapse
There are a few problems with such requests:
They often come from people with stolen devices (knowingly or not, no judgements here)
It's borderline illegal, which contests our 'do not get us in trouble' rule
There's often payment involved with such services (and rarely any guarantees), also against our rules
You'll find several "tools" to "help you" but they are often bundled with malicious software
In short, though we do support some good old exploit sparring, the topic resides in a dark corner. Nonetheless it's good to ask around, perhaps there's other people with the same problem (2 years after release, unlikely) or someone has heard of a rare bug related to the matter.
IMHO your best bet would be getting in touch with Realme (find them here). Definitely keep us updated if you do!
I also have this Realme 7 Pro (issue/bug? IDK) since January 11, 2023
I have set face recognition but useless after rebooting phone.
In Realme UI recovery mode v1.2, before using any commands like
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Also I need to recover my data first before doing ALL Methods to gain access again.
Please help us.
Edit: I just add more details about mine.
RMX2170
Android 11
non rooted, I dont have plan to modify first.
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
(Forgot password is also useless they just recommend to bring this to Service Center to factory reset but, goodbye files.)
exdeeei said:
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Click to expand...
Click to collapse
It also applies to me
exdeeei said:
RMX2170
Android 11
Click to expand...
Click to collapse
My model is also RMX2170 but i have Android 12.
exdeeei said:
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
Click to expand...
Click to collapse
Unfortunately, I am also in this situation, I can basically only use *#899#
For now, I contacted Realme who referred me to a local shop. I have contacted them but am still waiting for a response. I have a hunch that we will lose the data....
If the device is encrypted, you can not access data without unlock. Maybe Realme have something they can flash to EDL to unlock the phone and access data….