Have been using Outlook in my work profile with no issues on a Pixel 6 for the past 2 years. Switched to a S23U a few days ago and am periodically unable to see my Outlook calendar. S23U just displays a blank calendar with no events and claims that all available calendars are hidden. Force quitting Outlook and restarting it immediately resolves the issue. Anyone else seen that?
I am 100% stock ATT firmware. The only slightly unusual thing I do is that I also install Outlook in my personal profile which allows my Garmin Fenix 7 watch to catch notifications from Outlook. The Outlook in the personal profile is completely unconfirmed, but it does seem to see notifications from the work profile and allows the Fenix to catch and display them. Had the same setup on the Pixel 6 and it worked without any issues.
No issues on mine. Outlook for work in secure folder and personal outlook in my standard profile all working as expected.
GroovyGeek said:
Have been using Outlook in my work profile with no issues on a Pixel 6 for the past 2 years. Switched to a S23U a few days ago and am periodically unable to see my Outlook calendar. S23U just displays a blank calendar with no events and claims that all available calendars are hidden. Force quitting Outlook and restarting it immediately resolves the issue. Anyone else seen that?
I am 100% stock ATT firmware. The only slightly unusual thing I do is that I also install Outlook in my personal profile which allows my Garmin Fenix 7 watch to catch notifications from Outlook. The Outlook in the personal profile is completely unconfirmed, but it does seem to see notifications from the work profile and allows the Fenix to catch and display them. Had the same setup on the Pixel 6 and it worked without any issues.
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Hi
we have about 5 users with this issue ( Android device ). did you checked it with MS?
Oren_ma2002 said:
Hi
we have about 5 users with this issue ( Android device ). did you checked it with MS?
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Click to collapse
Have not, I try to not deal with first level tech support when I can avoid it. I don't need to be told to reboot the phone and clean cache 5x despite me telling them that I have already tried that
I use Outlook for my work account and I have not had any issues with the calendar (I live and die by my calendar). Both in the app and the app widget are working perfectly fine for me.
Go into the app and go to settings, account, reset account and your calendar sync issue should then be sorted.
This method shouldn't wipe your account, so no need to start messing trying to set it all back up again.
hallo dare said:
Go into the app and go to settings, account, reset account and your calendar sync issue should then be sorted.
This method shouldn't wipe your account, so no need to start messing trying to set it all back up again.
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Click to collapse
Just did it, will report here how it goes
GroovyGeek said:
Just did it, will report here how it goes
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Click to collapse
Unfortunately that did not resolve the issue. Had a recurrence today
GroovyGeek said:
Have been using Outlook in my work profile with no issues on a Pixel 6 for the past 2 years. Switched to a S23U a few days ago and am periodically unable to see my Outlook calendar. S23U just displays a blank calendar with no events and claims that all available calendars are hidden. Force quitting Outlook and restarting it immediately resolves the issue. Anyone else seen that?
I am 100% stock ATT firmware. The only slightly unusual thing I do is that I also install Outlook in my personal profile which allows my Garmin Fenix 7 watch to catch notifications from Outlook. The Outlook in the personal profile is completely unconfirmed, but it does seem to see notifications from the work profile and allows the Fenix to catch and display them. Had the same setup on the Pixel 6 and it worked without any issues.
Click to expand...
Click to collapse
I think there is a bug with the Samsung Calendar app (including Calendar storage).
Although my case is different from yours, this is what my problem is:
I use Your Calendar Widget on my Homescreen instead of Google Calendar Widget. If I edit a calendar entry, such as changing the event date, the event disappears from this 3rd party widget, although the Google Calendar Widget shows the event in the right place after the edit.
I use the same setup on my OnePlus phone and I don't have this problem there, so a problem with the 3rd party app can be ruled out.
Related
Hi all,
Received my new Thunderbolt on Friday and all looks good except battery life and the Exchange ActiveSync Calendar sync. The battery life I can work around, but it seems a lot of people trying to sync the TB to an Exchange 2010 calendar are having issues. I cant post links yet, but a google search for "thunderbolt exchange calendar" will show the posts from others.
Here is what is happening:
When the account is created on the phone, the initial sync of calendar fails with "sync is currently experiencing problems". No existing events are pulled to the phone. However, you can create new events and they do sync immediately with the Exchange calendar - edits and deletes are fine too.
This is likely a Sense 2.0 issue because 2.2 with Sense 1 works fine on other devices with Exchange 2010.
I have tried removing the account several times, clearing data in the calendar app, removed all sync accounts and readded - nothing works. I changed the duration of data sync for calendar, nothing.
I am going to try removing the phone relationship from the Exchange server and start over to see if that works.
Just posting here as an FYI and to see if anyone has an idea for troubleshooting.
Tried wiping the phone and deleting the Exchange relationship - no go, same issue.
I am having the same issue. There is a Google thread in their forums with others as well
I hope they get it fixed soon.
Exchange issues have plagued 2.2 for some time.
Works great in 2.3 however (not a help I know).
Which data package are you subscribed to?
tformed said:
Which data package are you subscribed to?
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PDA/Smartphone Nationwide Email for Business
boingboingbilly said:
PDA/Smartphone Nationwide Email for Business
Click to expand...
Click to collapse
I'm not sure if that plan is similar to the following two data packages offered by Verizon.
http://www.verizonwireless.com/b2c/...m=phoneFirst&featureType=phone&featureId=2547
I have broken Active Sync as well. I love HTC phones and my Incredible was killer phone wise, synced with no issues - even when the Motorola phones where broken due to an update that forced security policies to the phones.
I just spoke to someone at Verizon and they where not aware of any issues. The data package shouldn't effect sync issues cos I haven't paid their exchange package EVER and have had 0 issues with exchange mail with 2 other phones. This is exclusive to the Tbolt.
FYI...Only fix is to Root device
Active sync works with everything once I rooted the TB. The calendar sync didn't work before root. I rooted and kept the default HTC ROM and kernel and then the calendar sync started working. I didn't try contact sync before I was rooted so I can't comment on the validity of this working before root. Hope this sheds some light on the subject. I seems that VZW blocks the sync active sync unless you purchase the higher "business" data plan.
theaustins513 said:
Active sync works with everything once I rooted the TB. The calendar sync didn't work before root. I rooted and kept the default HTC ROM and kernel and then the calendar sync started working. I didn't try contact sync before I was rooted so I can't comment on the validity of this working before root. Hope this sheds some light on the subject. I seems that VZW blocks the sync active sync unless you purchase the higher "business" data plan.
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Click to collapse
Rooting doesnt make any difference for us, we have 3 Bolts at work all rooted running different ROMS and none would sync calendar with Exchange.
The workaround is to go into your calendar, change to list view, select all items, add a category (any will do). Then select all items again and remove the category. After that sync of calendar items both past and future will work.
I got syncing working between Outlook and the Google Calendar site ... so I can see all my events and such on the Google Calendar website.
What isnt working is the sync with my Tab 10.1 ... I can see the calendar name on the Tab (and it changes on the Tab almost immediately when I change the calendar name on the website) but none of the events ever sync down to the device.
I've tried removing my google account and setting it back up, tried just turning sync on/off, tried powering off/on ... any one else having this issue and/or solved it? Thanks.
I am having the same exact issues you are. When I'm out and about I set all my calander events on my evo. Non of them however transfer over to my tab. I made sure auto sync is on and even tried manually hitting the sync button but no dice. Its easier to view mybdaynahead on my tab. Hopefully next update take all GT 10.1s from a beta feel to a solid feel. On my second GT10.1 already :-(
" hang on to your dookie, its about to get spooky "
So between this issue and a few others I factory reset my SGT last night and magically the Google Calendar is working perfectly now (so far). :-/
Not sure if my answer apply, but I sync with exchange and that work fine at least.
I think I'm having the same issue, or at least I'm sure that the calendar widgets don't show all the synched appointments in my calendars...
garese said:
I think I'm having the same issue, or at least I'm sure that the calendar widgets don't show all the synched appointments in my calendars...
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the calendar widget is garbage, because it only displays your events for the week. download WIZZ from the market, it has a much better agenda widget.
Tried to search if everyone was aware of this problem. Don't see any references, so posting in hopes it would help others.
If you just flashed one of the awesome ICS ROMs out there and getting constant FC with the error "Google Calendar Sync Has Stopped", you may be experiencing what I have. Note: This doesn't seem to affect all ICS ROMs as I didnt have this issue with Seraphim, but I'm on Objection right now and this is exactly what is going on with my Calendar.
I've been troubleshooting, installing/uninstalling system apks, finding workarounds and have had no luck figuring this one out. At first I thought it was just an exchange issue (another problem i wont get into). But after searching the web it looks to be a known issue with "Recurring Event" and the ICS sync engine. Because I had problems with Exchange Sync on my device, I ended up syncing my Exchange Calendar with Google using a third party app (gSyncit), so I have multiple recurring meetings in my Google Calendar.
Here is an excerpt from 'ISTAR' in a google groups thread:
"The problem appears when you have eventfull calendars, with repeating events. It looks like not all of them are able to be processed with Android sync daemon. Here is the threat discussing that issue: http://code.google.com/p/android/issues/detail?id=23175 Depending from your calendar there could be 1 or more events bothering that app. So you have to identify them and recreate it or if you got unlucky: refrain from using such pattern.
The easiest way to identify the wrecker is 1) to install log reading app, e.g. aLogcat from Market, 2) Go Setting->Accounts->Google->UnCheck/Check Calendar wait for the error "google calendar sync has stopped" 3) run to aLogcat, pause and scroll to the red lines, saying something like "error in recurring pattern =MO TU WE, etc." The error text can vary depending from the nature of your problem. 4) Try to identify which one is bad event and remove it from all calendars. 5) Resync and go to step 1 if error appears again. After 2-3 iteration you should vanish all your malicious events.
And I don't think google will fix it fast. The problem is being known since December 11, and still in progress.
Good luck!"
I confirmed this by following his steps and removed all my recurring events one-by-one until Calendar synced successfully without the FC.
Since I haven't been able to get Exchange sync or Google Calendar Sync to work with my work email. I've resorted to using Touchdown as the solution, until this is fixed or until I find a better workaround.
Hopefully someone finds this helpful, or can provide me with a solution.
No issues with calendar sync on that Rom here....recurring events and new events sync fine.
Which version of the Rom are you using
Sent from my SAMSUNG-SGH-I717 using XDA
im on the newest objection 2. seems that this is only affecting a handful of people (only two others on the dev thread has mentioned it). it could possibly be a way that google calendar saves exchange items in its database and unable to process it on the device. dont know. frustrating. ive also tried taking the seraphim calendar apk and dropping it in with no luck. so im stumped.
this is the only issue from making my device perfect with objection which i think is the cleanest cooked up rom
It definitely could be an exchange issue.
I do not use exchange so have no way of testing
There's an app for it
I had this issue after updating my Galaxy Note to ICS 4.0.3. Calendar sync caused forced close and no data was synced. Bought an app called CalenGoo for less than EUR5 after confirming with the very helpful dev that it is not reliant on the defective ICS sync engine. Got everything up and running in seconds!
Deleting recurring events (weekly meetings with colleagues etc) is simply not something anyone who uses their Google calendar for anything serious is going to do. And again no guarantee that adding the meetings again would not just cause the same problem. Rather buy a phone that works.
Also tried deleting my corporate google account from the phone and re-adding it (my personal account synced just fine). Not intrigued to factory reset the phone and restore all apps and lose their settings etc. while there is no guarantee that it would do any good.
It is ridiculous that Google/Samsung would release this kind of defective crap, and makes you think what else might be wrong with ICS if QA is this bad.
Fixed my issue!
Hi,
Thanks for sharing this information!
I use gSyncIt to sync from Outlook to Google, then Google Calendar Sync to sync from Google to an Asus Transformer TF101. It worked fine until I upgraded from Honeycomb to ICS and my main calendar failed to sync from that point on, with the dreaded "Sorry" message.
I followed the tips in the first post and discovered I had only one problematic recurring calendar entry. It used this Outlook pattern:
Weekly repeat, Mondays to Fridays only, started July 16, finished August 10
When I deleted it the sync worked OK. When I recreated it using this:
Daily repeat, weekdays only, started July 16, finished August 10it still didn't work. Mind you gSyncIt could be representing both of these patterns the same way in Google Calendar.
In the end I recreated the repeating calendar entry as 4 separate week long repeating events and it synced fine to Google and through to ICS.
So if you are running into this bug my suggestion would be to check for any daily recurring events that run longer than a week but exclude some days of the week (especially weekends). I have lots of other daily, weekly and monthly recurring events but this is the only one that had that pattern (and the only one that killed the syncing process).
Thanks,
Matt
OP - thanks for the info, been experiencing this since I've upgraded my Galaxy Note to ICS.
One thing to add upon the info on this thread -- it seems to me that when accessing, via the Google Calendar website, the events that cause the crashes, they seem to show a message "This event has a recurrence rule that cannot be edited in Google Calendar" next to the "Repeat:" checkbox of the event.
This might be easier to detect for you than searching the logs. Of course, you still have to go over all of your reoccurring events to find the offending ones.
sagie said:
OP - thanks for the info, been experiencing this since I've upgraded my Galaxy Note to ICS.
One thing to add upon the info on this thread -- it seems to me that when accessing, via the Google Calendar website, the events that cause the crashes, they seem to show a message "This event has a recurrence rule that cannot be edited in Google Calendar" next to the "Repeat:" checkbox of the event.
This might be easier to detect for you than searching the logs. Of course, you still have to go over all of your reoccurring events to find the offending ones.
Click to expand...
Click to collapse
thanks for showing a way out.. fishing for those offending entries...
Simple mistake maybe
Hi folks I thought I had this same problem as well but found out there was a simple solution. If the duplicate events have a different colour tab on the lefthand side it means they are coming from different calendar feeds and to stop this happening I just clicked on the drop down menu next to 'Calendar' top left of screen and unchecked everything apart from my Gmail email address & UK Holidays.
After that everything went back to normal ... simple mistake or just me?
galaxytab1 said:
thanks for showing a way out.. fishing for those offending entries...
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Click to collapse
There was one offending monthly reminder about my Evernote subscription, deleted the series, sync working now. Happy!
I have only Google Calendar (3 agendas thouhg - personal, professional, birthdays) and after I upgraded my Defy to ICS (Nightly build of 2012.05.29, Kernel CM9) I cannot sync Calendar anymore. Try out different Gapps, always cleaning/wiping cache/dalvik, but nothing seems to solve the problem. Not sure what else I could try. Has anyone find a solution/workaround?
I have one exchange account set to sync calendar and email. The Exchange process itself only uses around 7% of battery according to the battery graph. The 'awake' line under the graph has some solid areas accompanied by a corresponding steep drop on the battery curve.
Using GSam battery monitor to show which app had the most Time held awake shows Exchange over 5hrs.
I tried changing from Push email to every 10 minutes but it hasn't helped.
I also tried deleting the account, clearing cache and data from the exchange app and recreating the account.
Has anyone solved this issue?
I have not solved it but have the same problem. Galaxy S3. I need Exchange Sync, it finally got me to stop missing BlackBerry
Charging twice a day still stinks. Do other Android phones have this constant awake issue when running Exchange? Is the issue specific to ICS?
Hi, never experienced this on my S3, but did on my S1. A few things to try:
- Push can actually be more battery friendly
- Disable Calendar sync, if that cures it, try deleting all recurring appointments, starting with the oldest ones. Bad recurring appointments are known to send the sync process in a loop.
- Wrong login credentials keep the phone awake, even when sync is set to never!
I use Enhanced Email, in which security can be overided ( no server forcing a lock on the phone). I have read that security policies from the ecchange server can cause problems too.
Sent from my GT-I9300 using xda app-developers app
Yep same problem here too, anyone?
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
techphets said:
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
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Hi techphets
Just wondering if you managed to fix this issue??
Ive also spent hours and hours trolling around trying to find a fix for this, but with no success any thoughts?? I have the galaxy s2 (not rooted, ics 4.0.3) so its definitely not just your S3, its more widespread. ICS? or the email app??
Cheers
i never use any stock apps especially when it connects to the networks and syncs so i just uninstall it to make sure that it doesn't consume battery life
Thanks. However when I log in to outlook online on my phone, the emails that appear are months old so it doesn't sync online. The only way to see new emails it to use the app (so I've found so far anyway)
Sent from my GT-I9100 using xda app-developers app
Hi all,
Yesterday I got the b390 update using the stock rom. After the update both gcalendar and calendar app are crashing all the time and the "calendar sync" and "calendar storage" procceses are draining (like crazy) my battery.
I tried to uninstall gcalendar and install it again, but same behavior. I need to force close the calendar procceses to avoid battery drain, but I really need calendar working on my phone.
Anyone else has experienced these problems? Any workaround?
Thanks!
nukeador said:
Hi all,
Yesterday I got the b390 update using the stock rom. After the update both gcalendar and calendar app are crashing all the time and the "calendar sync" and "calendar storage" procceses are draining (like crazy) my battery.
I tried to uninstall gcalendar and install it again, but same behavior. I need to force close the calendar procceses to avoid battery drain, but I really need calendar working on my phone.
Anyone else has experienced these problems? Any workaround?
Thanks!
Click to expand...
Click to collapse
I think that's pretty much all you could do...
but if you have more than 1 account syncing, like more gmail accounts syncing for mails and such, you may try to unsync the secondary ones, and see if it stops misbehaving. then you add them back, one at a time.
personally, I would go for a backup&reset
I figured out how to solve it:
1. Uninstall Google calendar app.
2. Under "Setting - Applications", go to menu and enable all system apps-.
3. Remove all data from Calendar, Calendar Storage and Google Calendar Syncronization apps.
4. Install Google Calendar again.
5. Remove all data from Google Calendar app
6. Remove all notifications from stock Calendar app.
7. Open Google Calendar and follow the first start screen.
The only issue I have is that now some events are displayed like 10 times duplicated, I'll have to figure out why.
Same problem here. All Google periodical events are duplicated many times since my update to b390. I'm using business calendar pro app. I will try to go back to b371.
I also noticed problems with my google contacts. I have to add the category "other" to my main addressbook that they are displayed.
Apparently the event duplication has been solved by itself this week, but last week I ended having some events like 10 times duplicated.
Did you make a factory reset after update?
I went back to B380 and the problem has also gone
didi0815 said:
Did you make a factory reset after update?
I went back to B380 and the problem has also gone
Click to expand...
Click to collapse
No, no factory reset. I wanted to avoid that.
didi0815 said:
Did you make a factory reset after update?
I went back to B380 and the problem has also gone
Click to expand...
Click to collapse
I have the same problem after this update. And I did a factory reset, and it solved nothing. How can I make a rollback/downgrade?
after update from B380 FW to B390 FW all series meetings in my local calendar are multiple. I reset the calendar app and the calendar memory to empty the internal calendar. Then I downloaded all calendar enties from Outlook to Honor7 using MyPhoneExplorer. The results is bad: most series entries are multiple, single entries are fine. After disconneting phone from PC I browsed within the calendar. When switching to another date the series entries are duplicated (e.g. 4-8 times). The entries will be duplicated by each date switch in calendar. Other calendar e.g. goolge is disabled. I called Honor support to get support. The support was very friendly, but not helpful. They stated thatt the issue is most likely caused by the sync tool and not issued by phone. In the whole system only the B390 FW update was performed and how should the sync tool duplicate entries if the calender date will be switch w/o PC connection. Now I will roll back to B380 FW knowing that the notification is poor, too. Additinonal there are some issues using LTE with B380 too. Sporadically the phone is disconneted from mobile network, only the phone calls not the data transfer. Those 2 issues are fixed wiht B390 FW, but the calendar issue is not accetable.
How do you do the rollback?
username_1 said:
after update from B380 FW to B390 FW all series meetings in my local calendar are multiple. I reset the calendar app and the calendar memory to empty the internal calendar. Then I downloaded all calendar enties from Outlook to Honor7 using MyPhoneExplorer. The results is bad: most series entries are multiple, single entries are fine. After disconneting phone from PC I browsed within the calendar. When switching to another date the series entries are duplicated (e.g. 4-8 times). The entries will be duplicated by each date switch in calendar. Other calendar e.g. goolge is disabled. I called Honor support to get support. The support was very friendly, but not helpful. They stated thatt the issue is most likely caused by the sync tool and not issued by phone. In the whole system only the B390 FW update was performed and how should the sync tool duplicate entries if the calender date will be switch w/o PC connection. Now I will roll back to B380 FW knowing that the notification is poor, too. Additinonal there are some issues using LTE with B380 too. Sporadically the phone is disconneted from mobile network, only the phone calls not the data transfer. Those 2 issues are fixed wiht B390 FW, but the calendar issue is not accetable.
Click to expand...
Click to collapse
I made a rollback to B380 having the appropriate update.app on the SD-card in dload and using the 2-botton restart (don't remember which bottoms). After the rollback the calendar was OK again, but GPS-sensor was lost (I tried everything to activate it again ...).
Upgrading again to 390 brought GPS-sensor and calendar-issue back.
Now I have deactivated calendar messages but still hope for a solution.
I found a workaround for the calendar-issue: You have to delete the old calendar-entry-series and create those entrys new. It works for me.
true-matzup said:
I found a workaround for the calendar-issue: You have to delete the old calendar-entry-series and create those entrys new. It works for me.
Click to expand...
Click to collapse
Wipe data for the same also works
Same here with two Honor 7 devices.
Occurs since a recent b390 update and only for reccuring events that are duplicated hundreds of times.
Calendars are stored by NextCloud and shared between 4 users using phones (sync with CalDav Sync) and and Thunderbird installed on pc.
Neither Thunderbird, NextCloud nor others phones show duplicate events but only the Honor 7 devices. So online calendars do not seem to be affected and it's a Honor bug.
Tried many things : wipe apps data ; CalDav Sync accounts deleted/recreated ; tweaking sync options ; removed Honor's stock calendar app authorizations and installed Google Calendar... nothing worked
Wiping all events or entire existing calendar stored on NexCloud and create fresh new ones is not an option in this case.
I Wonder if I should tell users that they have to reset their phone, and not sure if they will end up with a b390 rom again and still the same problem (?)
eriou said:
Same here with two Honor 7 devices.
Occurs since a recent b390 update and only for reccuring events that are duplicated hundreds of times.
Calendars are stored by NextCloud and shared between 4 users using phones (sync with CalDav Sync) and and Thunderbird installed on pc.
Neither Thunderbird, NextCloud nor others phones show duplicate events but only the Honor 7 devices. So online calendars do not seem to be affected and it's a Honor bug.
Tried many things : wipe apps data ; CalDav Sync accounts deleted/recreated ; tweaking sync options ; removed Honor's stock calendar app authorizations and installed Google Calendar... nothing worked
Wiping all events or entire existing calendar stored on NexCloud and create fresh new ones is not an option in this case.
I Wonder if I should tell users that they have to reset their phone, and not sure if they will end up with a b390 rom again and still the same problem (?)
Click to expand...
Click to collapse
Yes , staying on b390 or not , that issue exists in all versions of emui . Hope to report them for honor