Question S Pen Erratic - Samsung Galaxy S23 Ultra

My new S23 Ultra's S pen seems temperamental. It appears clean and the nib is fine (I've only had it a couple fo weeks) but it refuses to write on a semi-circular porion of the screen (see screenshot) and is less than perfect on the areas it does write on. Any thoughts, please? The screen is very clean, BTW.

You probably are using a case with a magnet....
Remove the case (magnet) and the issue will be gone.

Genius - thank you! I bought the case on the understanding that it had no magnet (it certainly isn't strong enough to keep it closed anyway), but your solution is correct. There is a weak magnet around the edge of the case which is too feeble to keep it closed but not feeble enough to allow the pen to work - annoying! Many thanks again.

Related

TyTN bundle case...

Hi all and sorry if this argument eventually has been already discuss!
I have already tried some cases for my TyTN, but the bundle case is perfect for my needs! But on many forums I readed many opinions... some users regret that It is the really problem for the screen alignment issue...
I dont know what to do... can I use it without worry... or it's better that I dont use it???
is there anyone that use it with satisfaction?
Thanks!
Stefano
I have had occasion to have the magnet in the case rotate my screen, but that did not misalign the screen in any way. If you are buying a new case don't let this be your only reason. As far as I can tell this does no harm to the phone or screen.
Thank you very much for your reply! I've heard about occasionally screen rotation, but this fact isnt a problem for me.
Until now, I never had the screen alignment issue (and I hope neither in the next future!!!)... On many forums I have readed a lot of theory on this problem, and I would like to be safe that the bundle case doesnt create further issue.
Thank you for your experience!
Stefano
Hi, I only used the bundle case for about 10 minutes total, and have had no alignment issues with my serial 630 unit, been using it tons for about a month now.
I really didn't like how strong those magnets were and it constantly bothered me, not tryin to say that the magnets are bad, or tell you to get a different case...but if it can effect rotation, and I haven't had an alignment issue.....it kinda makes me wonder if it is causing some problems for people, I really can't say for sure, just thought I would share my info.
Thank you for your reply.
I understand your point of view!
The magnets are surely many strenght... indeed the screen rotation of TyTN is commanded from a magnet... so the magnets of the bundle case are so strength to create a false output...
However I have heard from HTC throughts email... and they are told me that the problem is hardware... so I think that the problem has been the magnet case... they have already advise us... (I dont think that they really wont to change or repair a lot of device if it is possible to have a simply solution: dont using the case!).
What do you think about this? Is there other experience with the boundle case? Any idea?
I'm also sorry to cant use a good case that I have already pay eheheheh
Thanks!
Stefano
I have screen alignemnt issue, and I have NEVER used the magnet case, so I can say the issue is not related to the case.
The hardware they referred to is internal TyTN hardware and not case related would be my guess. Those persons with the screen alignment problem that are outside of the return period are getting the devices fixed without having the case replaced.
Cool...I was hoping some people would say they had alignnent issues and hadn't used the case, I really couldn't say for sure.
I did end up having to cut the top bar out of my aluminum case, cause it caused the screen to flicker at times, and that combined with the screen rotating just made me wonder what all issues could happen with certain cases.
Its a good thing that the case can be ruled out of the cause for alignment issues.
Thank you pof and thanks to all... It's a good thing to know that the issue was occurring also without utilization the bundle case (sorry pof, I wouldnt like to say that I'm glad for your SA problem, conversely I'm sorry for your issue and I hope that you can solve... so like all people have this device with the SA!).
Also, if HTC dont replace the bundle case when a device presents the SA problem is another information that could rule out doubts related the case...
What do you think?
Stefano
Screen Rotation causes missed calls
I have been having an ongoing problem with answering incoming calls... It seems that whenever I remove the phone from the case, the screen is rotated. As the screen is rotating back, the TyTN seems to drop the call.. too much CPU in rotating the screen? Anyway, I never thought it was the magnet in the OEM case (which is a great case, otherwise). I will try another case to see if the call answering problem goes away. Thanks!
I dont know if your issue with the incoming call is related with the screen rotation, but I can tell that the screen rotation seems has been only when yhou put the TyTN power-on in the case... or if you touch the power button when you eztracting the device from the case. I dont think that the device stay with the screen rotate when the power i s off. But I cant really sure... only I suppose...
Ciao
Stefano
Is there anyone that he would like to tell us the own experience with TyTN, the bundle case and the possibile appears of SA issue... for understand the possibile correspondence with bundle case and the alignment problems?
Thanks
Stefano
wmahla said:
I have been having an ongoing problem with answering incoming calls... It seems that whenever I remove the phone from the case, the screen is rotated. As the screen is rotating back, the TyTN seems to drop the call.. too much CPU in rotating the screen? Anyway, I never thought it was the magnet in the OEM case (which is a great case, otherwise). I will try another case to see if the call answering problem goes away. Thanks!
Click to expand...
Click to collapse
One quick fix for this problem :-
Sharp blade on the four edges of the case removes four very powerfull magnets and two washers ?
Re glue corners with superglue and attach small piece of velcro to keep flap closed.
Worked for me and no screen rotating issues with this case
I bought an IDS case from Hong Kong ($ 25) and I am not impressed with the quality. Good ideas but badly executed. So now I am back to the HTC magnetic job. I don't have any SA problems but I do notice that the magnetic force causes screen rotation. I have also experienced call dropping on removing the TyTN from the OE case.
But I am sure HTC are aware of the magnetic influence and find it quite acceptable.
Basil
Mistakingly answering calls
Strangly, the strong magnet in the bundled case causes the phone to answer calls during sliding it out.
This is somehow a reason for why I am searching now for a Bluetooth headset that has a caller ID mini LCD.

Typing with phone on flat service fault?

Wow. Just noticed something really odd with the keyboard/screen, but then it could be my phone!
If put your phone on a flat surface (ie table) - try type some letters on the right/left/bottom edge - i find it not as responsive as if you typed in the middle part of the screen. But if you hold the phone in your hands, its perfectly fine!
Anyone else getting that weird problem?
Yep
Noticed the problem to.
I'm guessing there is some screen sensitivity changes when it knows its flat on a surface.
I guess its another on the list of things to fix when the release a new build (or some devs release soem cooked ROMs).
I wonder if this is related to the capacitive nature of the touchscreen? I can replicate the effect if the phone is flat on the surface and I'm only touching it with my typing finger. However, if I rest another finger on the device, or hold it lightly by the edges (still sitting flat on the surface) it works fine.
If this is the case, I doubt any rom will be able to fix it since it is likely to be the capacitive touch screen technology and not a software "fault" per se.
Regards,
Dave
I have seen this too. I wondered if it was a perspective thing - are you pressing the right part of the screen?
are you pressing the right part of the screen?
Click to expand...
Click to collapse
Oh yeah, looks like I am pressing the right part. It just have to be more firmer pressing those edge buttons. It doesn't matter which way the keyboard layout is.
Anyway, thanks to everyone confirming that you got the same problem. I would have thought it was hardware related, but it could be software related I suppose. Perhaps whatever software is trying to rotate the keyboard is having a hard time to work out what direction to show the keyboard is causing that weird problem
Try holding the phone between thumb and forefinger whilst it is on a flat surface and then typing. If I do this, I have no issues, but the second I remove my fingers, I then get the lack of response for the keys on the bottom row of the device.
Regards,
Dave
mines the same may be to avoid key presses in your pocket?
I have the same problem too. It isn't a problem with all capacitive screens as the iphone never used to do this (l know, I know)
So far I've found no solution, let's hope it gets a quick fix
wow, and I thought it was only me, when I put the phone on the desk, and try use my fingers it becomes really unresponsive but when I'v got it in my hand and I'm using my thumb its all fine, hmmm really weird
it's not really a fault, but more of the nature of the capacitive screen and/or software. In comparison with the iPhone, the iPhone's capacitive screen lets you type/navigate with the phone lying on a flat surface. I find that the Hero's screen requires you to apply a tiny bit more pressure and more surface-area of your finger/thumb, for it to respond. I hope HTC somehow tweak the software for this to be more responsive with less pressure/surface-area contact required so it is usable on a flat surface - don't always want to be picking my phone up to use it at work.
i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!
Noticed the same problem when using the Hero in my In Car Holder. Makes data input into CoPilot very difficult indeed.
A couple of observations...
I actually have mine in one of those Silicon Covers - the new style 'Gel' ones (work really well and looks good too, unlike old Silicon ones). So it's not actually about having contact with metal as such.
Problem does not occure when plugged into USB.
Now this bit could just be perception rather than reality, but I tried typing while flat (USB disconnected) when touching the coated surface around the trackball and it did not seem to improve things. Trying to do the same while touching the metal area around the speaker grill did seem to improve things. You guys observing similar ?
Anyway, I'm hoping that when I have my car charger, it will fix my CoPilot problem since this should be the same as having the USB plugged in.
Zuber

C-Pen Opinions

So I bought the C-Pen but for me it's horrible. The lines aren't nearly as accurate when done with my finger and sometimes it doesn't register at all. Anyone else having this?
fenjen said:
So I bought the C-Pen but for me it's horrible. The lines aren't nearly as accurate when done with my finger and sometimes it doesn't register at all. Anyone else having this?
Click to expand...
Click to collapse
Returned mine the same day I received it. A cheap pen from ebay, worked much better and without missed clicks. Wasn't expecting this really. In addition, the c-pen didn't work on the capasitive buttons. The cheap one did.
TSport- said:
Returned mine the same day I received it. A cheap pen from ebay, worked much better and without missed clicks. Wasn't expecting this really. In addition, the c-pen didn't work on the capasitive buttons. The cheap one did.
Click to expand...
Click to collapse
Was it like really inaccurate for you too? If I drew a pretty straight the line, it would almost always come out all wobbly. Then when I drew with my finger the line would be all smooth. And on some points on the screen I couldn't even draw at all sometimes.
I am without a doubt going to send it back. Really ****ty product
Sent from my GT-I9300 using xda premium
The problem is that capacitive screens only have spots they react on, not every single location. So the pen has to have a large enough tip to cover at least one such spot under all conditions; something which is always given when using your finger.
(In fact your finger usually covers multiple spots)
These spots don't really allow for smooth transition in e.g. diagonals.
The cheap pens off eBay have a larger tip which covers multiple spots (like your finger) and work thus better.
On older screens or elder tablets (e.g. the Wetab) they are still unusable and will result in the same issues you're having with the c-Pen since those screens have even larger gaps between the spots.
d4fseeker said:
The problem is that capacitive screens only have spots they react on, not every single location. So the pen has to have a large enough tip to cover at least one such spot under all conditions; something which is always given when using your finger.
(In fact your finger usually covers multiple spots)
These spots don't really allow for smooth transition in e.g. diagonals.
The cheap pens off eBay have a larger tip which covers multiple spots (like your finger) and work thus better.
On older screens or elder tablets (e.g. the Wetab) they are still unusable and will result in the same issues you're having with the c-Pen since those screens have even larger gaps between the spots.
Click to expand...
Click to collapse
Yeah, that makes sense. Actually I could draw a straight line with it just fine but at the upper part of the screen it became unresponsive and really annoying to use.
Can't comprehend how such a product could be advertised as "exclusively optimised for S3".
Oh no.. I placed order few days ago!
I've been researching this C-Pen to decide if I wanted one. What I read on Amazon.com is that it seems to work ONLY on an S lll. Does not work on other tablets or phones. Now, I wanted to be able to use a pen on a tablet I have so I figured this was a negative for this particular pen.
If it doesn't even work well on the S lll what is the problem? (rhetorical question). My main interest in using a pen was not as a substitute for my finger but to actually use the S Memo for sketches.
it seems to me this technology is not yet sophisticated enough for prime time.
Quote:
The problem is that capacitive screens only have spots they react on, not every single location. So the pen has to have a large enough tip to cover at least one such spot under all conditions; something which is always given when using your finger.
(In fact your finger usually covers multiple spots)
These spots don't really allow for smooth transition in e.g. diagonals.
The cheap pens off eBay have a larger tip which covers multiple spots (like your finger) and work thus better.
On older screens or elder tablets (e.g. the Wetab) they are still unusable and will result in the same issues you're having with the c-Pen since those screens have even larger gaps between the spots.
Really?
Then how does cheap pen from ebay which has almost same surface are on the tip works smooth.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW

Fingerprint Rant

I absolutely hate the fingerprint scanner. It's slow and always gives an error message of no match or press harder. This is even without a screen protector and with the extra sensitivity enabled. I've even watched videos on how to scan fingerprints to get a better read for unlocking. I'm thinking of eliminating the lock altogether, which is not my first preference. I read where someone reset their phone and it seemed better, but I'm really not in the mood for that - too much time invested. Anybody have anything to suggest?
I'm not an iPhone fan, but I've seen people use the fingerprint scanner on those and they fly.
Note 10 snapdragon. Fingerprint reader is stupid fast and reliable 100% of the time for me.After the September update its even better. Even with a glass screen protector, if its installed properly, it works reasonably well and is reliable.If you have problems on a naked display, either you aren't scanning the fingerprints properly or just have burnt your fingerprints lol or its a hardware problem.
I agree with @jass65, I have no issues whatsoever, furthermore I don't even use it often as I prefer the face unlock, I know its much less secure, but its secure enough for me, but when I do use it....it works with no issues.
Default screen protector and thumb scanned twice
I use facelock and fingerprint and although facelock is insecure i had to resort to it as fingerprint, on its own and in comparison to N9 one, is slow for my taste.
I have the Snapdragon version. Finger print scanner gives me issues to. But my issue is that I have dry rough hands from manual labor when I was a kid. Sometimes it just doesn't want to work. Others it's blazing fast.
It works great when I put some hand lotion on my hands... LOL My fingerprints are all pretty messed up from dryness, rough work and such. Even with the messed up fingerprints, it still works when I try a couple of times and also leaving the finger on the sensor a little longer.
Same here: works great most of the time, but gets finicky if my fingers are unusually dry. I think maybe the lower friction with dry fingers causes the finger to move a bit during scanning. If I make an extra effort to hold still against the glass, then it works.
But what I usually find myself doing is quickly moistening my finger with my lips, as people in prior centuries used to do when turning the pages of books.
Gary02468 said:
Same here: works great most of the time, but gets finicky if my fingers are unusually dry. I think maybe the lower friction with dry fingers causes the finger to move a bit during scanning. If I make an extra effort to hold still against the glass, then it works.
But what I usually find myself doing is quickly moistening my finger with my lips, as people in prior centuries used to do when turning the pages of books.
Click to expand...
Click to collapse
I think you guys are right - dry skin is a problem for reader. The moistening suggestion works, but I'm not happy with that. I've re-scanned my fingerprints at least 3 times, and the last time has been the best. One difference was when scanning, I put my flat thumb down several times until finished, but without rolling it to get sides, until the second part of the scan asked for that. I feel this has produced better results.
might not matter here, but comparing speeds to my OP7 Pro (yes I know different technology) the OP7 Pro is almost instant whereas the Note takes a few seconds. Just from what i've seen.
i have registered all 4 four fingers as as my thumb ! it works just fine after that !
I'm not impressed by it (Exynos). If the fix Sansung is making to improve security and the effectiveness with use of a screen protector, wouldn't they be better selling the OE screen protectors?
Although fingerprints work initially, after 1 or 2 days they are not accurate. Exynos

S21 fingerprint sensor reliability

I have recently got an S21 Exynos version and the fingerprint reader is useless.
I have the standard screen protector it came with on it and have tried training it multiple times and even doing the same finger more than once and the best I get is sometimes it works 80% of the time and then at other times of the day it'll fail 100%.
I'm not sure if it depends on if my hands are cold or warm and looking at my fingers my fingerprints don't look particularly pronounced but as it stands the phone may as well not have a fingerprint scanner.
Previous phones with dedicated fingerprint sensors have been better but never perfect.
Is this just me or do others have lots of problems too?
This is my first phone with an in-display fingerprint reader, and I certainly prefer ones like the one on my old Note 9, which were literally flawless.
That said, I would classify this one as "serviceable". It doesn't always work, though some of that might be my dry fingers/hands from all the washing and drier winter air. It seems to be improving in reliability as the weather warms and the air gets more humid. I do occasionally fail enough on the fingerprint that I have to enter my password, which is annoying to say the least.
Blowing warm, moist air on my fingers does tend to help, but then I tend to smudge up the screen a bit more. Oh well. Something I'll have to live with.
Hurricane Andrew said:
This is my first phone with an in-display fingerprint reader, and I certainly prefer ones like the one on my old Note 9, which were literally flawless.
That said, I would classify this one as "serviceable". It doesn't always work, though some of that might be my dry fingers/hands from all the washing and drier winter air. It seems to be improving in reliability as the weather warms and the air gets more humid. I do occasionally fail enough on the fingerprint that I have to enter my password, which is annoying to say the least.
Blowing warm, moist air on my fingers does tend to help, but then I tend to smudge up the screen a bit more. Oh well. Something I'll have to live with.
Click to expand...
Click to collapse
Thanks for the quick reply, glad to hear it's working reasonably for you.
Hurricane Andrew said:
It doesn't always work, though some of that might be my dry fingers/hands from all the washing and drier winter air. It seems to be improving in reliability as the weather warms and the air gets more humid.
Click to expand...
Click to collapse
This is 100% why. Throw some lotion on your hands and it will work 100%. Plus, you'll feel better.
entropism said:
This is 100% why. Throw some lotion on your hands and it will work 100%. Plus, you'll feel better.
Click to expand...
Click to collapse
Sadly this doesn't seem to make any difference.
It's very erratic, sometimes it works several times in a row but at others it doesn't work at all for multiple attempts.
Very odd.
I've recently got my S21 and rather quickly found out that I have to push the screen very lightly and it works almost every time. To begin with I assumend that I had to push quite hard, but doing that it didn't work very well, so I stumpled on the light press tip. Anyone else with the same experiences?
Harboe said:
I've recently got my S21 and rather quickly found out that I have to push the screen very lightly and it works almost every time. To begin with I assumend that I had to push quite hard, but doing that it didn't work very well, so I stumpled on the light press tip. Anyone else with the same experiences?
Click to expand...
Click to collapse
It worked with the factory protector on it every time. No need to press deep or medium even. Just worked. Soon as a o removed this for some glass protection, boom. It simply will not work. And I've blown way too much money on protectors that do not work! Really sad, since I came from multiple Chinese budget flagships that do this perfectly. Since they use light instead of sound/vibrations.
Ollie2 said:
I have recently got an S21 Exynos version and the fingerprint reader is useless.
I have the standard screen protector it came with on it and have tried training it multiple times and even doing the same finger more than once and the best I get is sometimes it works 80% of the time and then at other times of the day it'll fail 100%.
I'm not sure if it depends on if my hands are cold or warm and looking at my fingers my fingerprints don't look particularly pronounced but as it stands the phone may as well not have a fingerprint scanner.
Previous phones with dedicated fingerprint sensors have been better but never perfect.
Is this just me or do others have lots of problems too?
Click to expand...
Click to collapse
I've switched from my trusty old Oneplus 5T to the S21 Exynos version, and I'm seriously regretting it. The fingerprint sensor is useless with or without a screen protector, and with Settings -> Display -> Touch Sensitivity turned on. I've deleted all fingerprints and rescanned them in multiple times (obviously after removing/applying a screen protector) and nothing works.
Demarchist said:
I've switched from my trusty old Oneplus 5T to the S21 Exynos version, and I'm seriously regretting it. The fingerprint sensor is useless with or without a screen protector, and with Settings -> Display -> Touch Sensitivity turned on. I've deleted all fingerprints and rescanned them in multiple times (obviously after removing/applying a screen protector) and nothing works.
Click to expand...
Click to collapse
I've gone back to thin film for the display. It will not provide any drop protection but this way the fingerprint works of the time. Like it does without the protector. First time in many many years I'm skipping glass protection. I actively avoid curved displays and one reason for that is the glass protectors are horrible compared to flat display protectors.
I don't have any kind of screen on my S21 and so far (only had it a couple of days) the fingerprint sensor has been pretty reliable. I've even almost got to the point where I can wake up the phone by putting my finger in the right spot about 50% of them time (other times I need to tap the screen so it will show me where to put my finger).

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