Hi all and sorry if this argument eventually has been already discuss!
I have already tried some cases for my TyTN, but the bundle case is perfect for my needs! But on many forums I readed many opinions... some users regret that It is the really problem for the screen alignment issue...
I dont know what to do... can I use it without worry... or it's better that I dont use it???
is there anyone that use it with satisfaction?
Thanks!
Stefano
I have had occasion to have the magnet in the case rotate my screen, but that did not misalign the screen in any way. If you are buying a new case don't let this be your only reason. As far as I can tell this does no harm to the phone or screen.
Thank you very much for your reply! I've heard about occasionally screen rotation, but this fact isnt a problem for me.
Until now, I never had the screen alignment issue (and I hope neither in the next future!!!)... On many forums I have readed a lot of theory on this problem, and I would like to be safe that the bundle case doesnt create further issue.
Thank you for your experience!
Stefano
Hi, I only used the bundle case for about 10 minutes total, and have had no alignment issues with my serial 630 unit, been using it tons for about a month now.
I really didn't like how strong those magnets were and it constantly bothered me, not tryin to say that the magnets are bad, or tell you to get a different case...but if it can effect rotation, and I haven't had an alignment issue.....it kinda makes me wonder if it is causing some problems for people, I really can't say for sure, just thought I would share my info.
Thank you for your reply.
I understand your point of view!
The magnets are surely many strenght... indeed the screen rotation of TyTN is commanded from a magnet... so the magnets of the bundle case are so strength to create a false output...
However I have heard from HTC throughts email... and they are told me that the problem is hardware... so I think that the problem has been the magnet case... they have already advise us... (I dont think that they really wont to change or repair a lot of device if it is possible to have a simply solution: dont using the case!).
What do you think about this? Is there other experience with the boundle case? Any idea?
I'm also sorry to cant use a good case that I have already pay eheheheh
Thanks!
Stefano
I have screen alignemnt issue, and I have NEVER used the magnet case, so I can say the issue is not related to the case.
The hardware they referred to is internal TyTN hardware and not case related would be my guess. Those persons with the screen alignment problem that are outside of the return period are getting the devices fixed without having the case replaced.
Cool...I was hoping some people would say they had alignnent issues and hadn't used the case, I really couldn't say for sure.
I did end up having to cut the top bar out of my aluminum case, cause it caused the screen to flicker at times, and that combined with the screen rotating just made me wonder what all issues could happen with certain cases.
Its a good thing that the case can be ruled out of the cause for alignment issues.
Thank you pof and thanks to all... It's a good thing to know that the issue was occurring also without utilization the bundle case (sorry pof, I wouldnt like to say that I'm glad for your SA problem, conversely I'm sorry for your issue and I hope that you can solve... so like all people have this device with the SA!).
Also, if HTC dont replace the bundle case when a device presents the SA problem is another information that could rule out doubts related the case...
What do you think?
Stefano
Screen Rotation causes missed calls
I have been having an ongoing problem with answering incoming calls... It seems that whenever I remove the phone from the case, the screen is rotated. As the screen is rotating back, the TyTN seems to drop the call.. too much CPU in rotating the screen? Anyway, I never thought it was the magnet in the OEM case (which is a great case, otherwise). I will try another case to see if the call answering problem goes away. Thanks!
I dont know if your issue with the incoming call is related with the screen rotation, but I can tell that the screen rotation seems has been only when yhou put the TyTN power-on in the case... or if you touch the power button when you eztracting the device from the case. I dont think that the device stay with the screen rotate when the power i s off. But I cant really sure... only I suppose...
Ciao
Stefano
Is there anyone that he would like to tell us the own experience with TyTN, the bundle case and the possibile appears of SA issue... for understand the possibile correspondence with bundle case and the alignment problems?
Thanks
Stefano
wmahla said:
I have been having an ongoing problem with answering incoming calls... It seems that whenever I remove the phone from the case, the screen is rotated. As the screen is rotating back, the TyTN seems to drop the call.. too much CPU in rotating the screen? Anyway, I never thought it was the magnet in the OEM case (which is a great case, otherwise). I will try another case to see if the call answering problem goes away. Thanks!
Click to expand...
Click to collapse
One quick fix for this problem :-
Sharp blade on the four edges of the case removes four very powerfull magnets and two washers ?
Re glue corners with superglue and attach small piece of velcro to keep flap closed.
Worked for me and no screen rotating issues with this case
I bought an IDS case from Hong Kong ($ 25) and I am not impressed with the quality. Good ideas but badly executed. So now I am back to the HTC magnetic job. I don't have any SA problems but I do notice that the magnetic force causes screen rotation. I have also experienced call dropping on removing the TyTN from the OE case.
But I am sure HTC are aware of the magnetic influence and find it quite acceptable.
Basil
Mistakingly answering calls
Strangly, the strong magnet in the bundled case causes the phone to answer calls during sliding it out.
This is somehow a reason for why I am searching now for a Bluetooth headset that has a caller ID mini LCD.
Related
Hi fellas,
Recently got a brand new QTEK 8500 for my nephew, just 16 right now but the deal was nice so I went ahead. He's been delighted with the phone, at least until this afternoon...
A while ago he has shown me his broken/cracked external screen. Being young and somewhat careless I've told him he probably hit the phone against something without noticing, yet he's kept telling me that was not the case; the screen still has the original protection film and not a single scratch. After speaking with my sister (nephew's mother), I got a bit suspicious so went and googled some evidence about the fragility of this phone's outer display. Check here for example:
Cingular 3125 too fragile? Cracked external LCD
Cinguler 3125 external screen broken, Replacements?
Cingular 3125 | Comments
You see where I ended up... It's surprising I haven't been able to find any related thread here. I'm really wondering if none of you has had a single cracked screen from regular use on this device
Anything to tell anyone? I'm going to email HTC tomorrow and see what they have to say about this; not putting much hope tough
Cheers,
Barkuti
I am on of the first QTEK 8500 User in Austria (i think so LOL) my device is in Business use over 2 Years!! My device have hit the ground ... i have kick the phone on the wall after some on bug me a lot ... what ever.
no damage display
no damage mechanismus
work realy good
put the only thing i do ... if i put any handy in my pocket ... no keys or other items like lighter are in this pocket at the same time. if i put it in a bag ... the same.
the display is robust like razor v2 or better
No Issues for over four years. Possible cause for your screen failing is flexing as this is the weekest mode. Particular problems with tight pockets, dropped into a book bag or back pack against other objects, etc...
i must say for the months that i used my startrek, the case got rather beat up, but had no problems with the screens. the phone works great (i love the clamshell, but missed the touchscreen and keyboard of ppc's). More than likely he hit the corner of something that landed on the ext. display
I had a similar thing happen int he first week of owning the phone. It had been in my pocket and I don't recall hitting against anthing, but the screen was shattered internally. No marks of any sort on the outside.
Major bummer.
The same old story.Mine too had a cracked lcd without even letting the lid to close on its own force I was closing it it very gently.Some of them might be defective (Different production lines?).They have so many reports but they will not accept it
Wow. Just noticed something really odd with the keyboard/screen, but then it could be my phone!
If put your phone on a flat surface (ie table) - try type some letters on the right/left/bottom edge - i find it not as responsive as if you typed in the middle part of the screen. But if you hold the phone in your hands, its perfectly fine!
Anyone else getting that weird problem?
Yep
Noticed the problem to.
I'm guessing there is some screen sensitivity changes when it knows its flat on a surface.
I guess its another on the list of things to fix when the release a new build (or some devs release soem cooked ROMs).
I wonder if this is related to the capacitive nature of the touchscreen? I can replicate the effect if the phone is flat on the surface and I'm only touching it with my typing finger. However, if I rest another finger on the device, or hold it lightly by the edges (still sitting flat on the surface) it works fine.
If this is the case, I doubt any rom will be able to fix it since it is likely to be the capacitive touch screen technology and not a software "fault" per se.
Regards,
Dave
I have seen this too. I wondered if it was a perspective thing - are you pressing the right part of the screen?
are you pressing the right part of the screen?
Click to expand...
Click to collapse
Oh yeah, looks like I am pressing the right part. It just have to be more firmer pressing those edge buttons. It doesn't matter which way the keyboard layout is.
Anyway, thanks to everyone confirming that you got the same problem. I would have thought it was hardware related, but it could be software related I suppose. Perhaps whatever software is trying to rotate the keyboard is having a hard time to work out what direction to show the keyboard is causing that weird problem
Try holding the phone between thumb and forefinger whilst it is on a flat surface and then typing. If I do this, I have no issues, but the second I remove my fingers, I then get the lack of response for the keys on the bottom row of the device.
Regards,
Dave
mines the same may be to avoid key presses in your pocket?
I have the same problem too. It isn't a problem with all capacitive screens as the iphone never used to do this (l know, I know)
So far I've found no solution, let's hope it gets a quick fix
wow, and I thought it was only me, when I put the phone on the desk, and try use my fingers it becomes really unresponsive but when I'v got it in my hand and I'm using my thumb its all fine, hmmm really weird
it's not really a fault, but more of the nature of the capacitive screen and/or software. In comparison with the iPhone, the iPhone's capacitive screen lets you type/navigate with the phone lying on a flat surface. I find that the Hero's screen requires you to apply a tiny bit more pressure and more surface-area of your finger/thumb, for it to respond. I hope HTC somehow tweak the software for this to be more responsive with less pressure/surface-area contact required so it is usable on a flat surface - don't always want to be picking my phone up to use it at work.
i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!
Noticed the same problem when using the Hero in my In Car Holder. Makes data input into CoPilot very difficult indeed.
A couple of observations...
I actually have mine in one of those Silicon Covers - the new style 'Gel' ones (work really well and looks good too, unlike old Silicon ones). So it's not actually about having contact with metal as such.
Problem does not occure when plugged into USB.
Now this bit could just be perception rather than reality, but I tried typing while flat (USB disconnected) when touching the coated surface around the trackball and it did not seem to improve things. Trying to do the same while touching the metal area around the speaker grill did seem to improve things. You guys observing similar ?
Anyway, I'm hoping that when I have my car charger, it will fix my CoPilot problem since this should be the same as having the USB plugged in.
Zuber
Am I the only one having really poor touch recognition on my A43? Whether I use a finger or stylus, it often happens--about once in five keystrokes or more--that after releasing the touch on an on-screen keyboard, a different key additionally gets registered, sometimes not even a neighboring key. It is very hard to type in a password.
My touchscreen also has this problem. I'll hit one key and it will add another key somewhere entirely else on the screen. Menus will spaz out when I try and scroll through them.
Oh yeah, remember that problem I was having where strange spots showed up on the screen and I had to get it RMA'd? That came back on my BRAND NEW unit. I'm getting sick of the crappy screen on this otherwise great unit =[ Maybe Archos will just give me a refund and I can spend my funds on an unlocked/off contract phone with similar specs.
Sadly, I think this is a hardware issue. I'm not sure there's anything firmware can do besides ignore half of the inputs. But then, you have a non-responsive issue ...
Have you guys tried to calibrate the screen through SDE?
I have a similar issue with my A101, although it's not as bad as you guys describe - sometimes the screen just won't register my touch at all, mostly in the edges of the screen - sometimes I think it's the calluses on my fingers from playing guitar, sometimes I think it's the horrible screen they gave us....
My $0.02
So does anyone not have this problem with an A43?
wokker666 said:
Have you guys tried to calibrate the screen through SDE?
I have a similar issue with my A101, although it's not as bad as you guys describe - sometimes the screen just won't register my touch at all, mostly in the edges of the screen - sometimes I think it's the calluses on my fingers from playing guitar, sometimes I think it's the horrible screen they gave us....
My $0.02
Click to expand...
Click to collapse
You might be having better luck because the A101 has a capacitive screen with multi-touch capabilities. They're known to be more reliable than the resistive screens the 43IT's have.
arpruss said:
So does anyone not have this problem with an A43?
Click to expand...
Click to collapse
I have a 43IT, which is why I posted Sorry I wasn't clear. I feel your pain. Also, I suggest using your nail or a stylus, as the pinpoint hardness of either are better than the soft, blob your fingertip makes on the screen sensor array.
ddukki said:
I have a 43IT, which is why I posted Sorry I wasn't clear. I feel your pain. Also, I suggest using your nail or a stylus, as the pinpoint hardness of either are better than the soft, blob your fingertip makes on the screen sensor array.
Click to expand...
Click to collapse
I generally use a stylus. The problem is probably due to the way the plastic digitizer flexes which generates ghost movement data on release. A glass digitizer would be much better.
By the way, it is possible to ameliorate the problem slightly in software. I did that in the myKbd app for PalmOS. Basically, you filter out some very rapid motions. It doesn't affect sensitivity in any significant way.
The reason I'd like to know if everyone has this problem is because I'm going to send my A43 in for warranty repairs, and I am wondering if I should include this problem (in addition to the annoying bright 1/4" area on the screen, and the occasional timeouts when writing to internal flash that result in the device hanging).
Had this phone about 3 weeks now and all of a sudden whenever I make a phone call the screen just goes black until I take the battery out or the other person hangs up. Is there a way to tweak the proximity sensor settings like on the omnia 7 etc?
I'm having the exact same issue. I've only had my Titan for about four days now.
I just firmly pressed on the front and back of the device as if to correctly place put the back case on. This works for a while and 'randomly' quits. I have yet to figure this one out.
I've not had this problem but you could try the other rom from here. I had the .02 but changed it to .06
http://forum.xda-developers.com/showthread.php?t=1276416
Not had any problems with my titan since I flashed it.
sutt359 said:
I've not had this problem but you could try the other rom from here. I had the .02 but changed it to .06
http://forum.xda-developers.com/showthread.php?t=1276416
Not had any problems with my titan since I flashed it.
Click to expand...
Click to collapse
Thanks! I'm gonna' try flashing this. HOPEFULLY, it will work.
I'll post back with my result.
Nothing! Tried the ROM update but no luck. Still having the same problem.
Dam thats a shame, could be a hardware issue
same issue on mine. Had it 2 weeks and it just started going black when calls come in or go out. I have a replacement on the way, I hope its an isolated issue...
Same here. Had mine for 2 months and now I have this issue.
Any ideas on how to solve this yet?
same here...
any hints if its a hardware issue or a software issue
mine also worked a wile and then stopped working...
You may already have tried or been aware of this so forgive my two penneth worth, When I had my HD2 It was the screen protector that tripped out the light sensor and kept the screen dark etc, May be worth a try if you have one fitted as it did the trick.
HTC Titan Prox Sensor
I do hardware repairs on phones, and currently having this issue with an HTC Titan. It seems very likely to be a hardware issue. The back cover feels loose and sloppy in my opinion, yet seems to play a role in properly grounding some of the auxiliary sensors. I'm considering trying to order the part, but it seems to be impossible to find except from a used phone. The proximity sensor is on a small chipboard that snaps directly into a connector on the motherboard. The solution of pressing the screen and back housing together makes sense if that proximity sensor isn't making a good connection to the board (or if it isn't grounding properly).
In my experience, I'd say this phone is a pain in the butt to diagnose and repair.
Exact same problem! Was thinking about doing a hard reset, but it seems like that won't fix it. I bought my Titan used, and maybe that's why it was on eBay. Phone works perfectly otherwise, absolutely love it. They sell new covers on Amazon, maybe that will fix it, by applying more pressure on the proximity sensor. Wish there was a simple fix.
I have this issue as well. I have found out that when you press the upper right corner of the screen the display comes back on but as soon as you let go it goes black again.
Also if you slightly open the back cover from the bottom the display comes back on as well but you lose signal because the antenna is disconnected. When you close the back cover the display goes black again.
It happens with outgoing and incoming calls.
This is really annoying and if I would very much like to know if it's a hardware or software issue.
---------- Post added at 05:38 PM ---------- Previous post was at 05:20 PM ----------
Update:
I think I've found a solution.
I believe the the proximity sensor is in the narrow gap above the screen.
I opened the back cover and I slightly scratched the two contacts on the top of the back cover with my fingernail.
My Titan somehow is now working again and when I move my finger close to the narrow gap the display goes black.
I therefore think it's just a matter of a dodgy contact between the proximity sensor and the back cover.
I think I'll order a new back cover fom eBay to see if this improves things. My back cover is damaged anyway.
Possible Solution
i hope this is the solution cuz im tired of messing with this phone (we lost money trying to repair this phone, ie. negative profit, cuz the lcd and digitizer are fused together and it took forever for the parts to be available online). BIG Thanks to everyone who contributed to this forum thread.
The problem is almost certainly hardware and related to the back cover. good news means that it should cost nothing to fix. *warning* as always, you could break your phone if you arent careful. I havent tested this solution but i will tomorrow. On the motherboard are "metal brushes". That means springy metal contacts that are meant to make contacts between parts that arent closely touching. look at the back cover and find those contact plates, then look on the board for the corresponding brushes. gently pull those brushes up away from the motherboard to make them extend further, and see if you can get the back cover to fit more snugly on the phone. be careful with those brushes, metal can only be bent so far before breaking and then youll have to do board-level soldering (pain in the butt, not easy). if you can ensure proper contact between the back cover and the motherboard, then you shouldnt have any more issues with the proximity sensor.
this is my educated guess, let me know if you have any luck.
PS! been using iphone 4 for like a month, and the more i use it the more i hate it. i typed this up with iphone 4. so much hardware power with so little control. id recommend iphone to anyone who doesnt like technology. iOS is a POS
Called HTC and I'm still under warranty. I'm going to be sending in the phone for repairs tomorrow for this problem, we'll see what happens. They said it'd take 14 days to get my phone back.
Flavio said:
II think I'll order a new back cover fom eBay to see if this improves things. My back cover is damaged anyway.
Click to expand...
Click to collapse
Hi Flavio, have you bought a new cover? Has it fixed your problem?
Have the same problem with the sensor, i´ve tried other roms to, but still the same problem. i dont think, that this problem is a hardware issue of the proximity sensor, becaue sometimes it works sometimes note... very curious...
I just got a new Titan with the same problem. I took the phone to HTC repair center and the repair status on their website shows is that its been fixed, meaning I should get it back early next week. I will report here about the description what they did to it.
And this is clearly a HW issue. Taking off the back cover seems to affect little, but not 100% remove the problem.
Had this issue. When I sent it off to HTC they replaced the screen together with the dusty FFC issue
I had a similar problem that was fixed by turning of "Automatically adjust" in the brightness setting.
Sometimes if my G5 has not been used for an hour or so, it is refusing to wake up from double tap, power button or volume button quick shortcut. Only plugging it in has seemed to wake it up on these occasions.
Has anyone else had this issue?
Not yet.
I am chocking this up to poor software implementation using the ambient sensor. I found similar issues that the OP was describing, and in my testing, was able to verify something is wonky with how the phone "thinks" it is being looked at or not.
Simply put, if you cover the ambient sensor and the camera (on my device) with your finger, while the phone is asleep/screen off, no matter how many times you press the power button on the back/fingerprint scan, the screen will fail to come up. The moment I introduce some light into the room (open up the sensor), I am able to get response back on the phone.
Ran into this issue last night and for the life of me couldn't figure it out until daylight hit . Also, my case might be obstructing the sensor (lifeproof fre), but I also noticed the issue with no case on.
Logically, I imagine LG was trying to limit power consumption with accidental presses, etc. If the phone knows it is in a dark place, it won't respond (because it thinks it is in a pocket or a bag of some sort). My rebuttle for this is how do they anticipate planning for night-time use of the phone, or are we limited to a daywalker only device?
I am heading down to an AT&T store and seeing if I can replicate this on demo units as well. In which case, we know the issue is inherent in the device (and hopefully addressed in a software update). If I am not able to replicate this at the store, then I bet OP and I got bad units.
Thanks for looking. If anyone has any feedback, or can repro or not repro this issue, please chime back .
mikeythedude said:
I am chocking this up to poor software implementation using the ambient sensor. I found similar issues that the OP was describing, and in my testing, was able to verify something is wonky with how the phone "thinks" it is being looked at or not.
Simply put, if you cover the ambient sensor and the camera (on my device) with your finger, while the phone is asleep/screen off, no matter how many times you press the power button on the back/fingerprint scan, the screen will fail to come up. The moment I introduce some light into the room (open up the sensor), I am able to get response back on the phone.
Ran into this issue last night and for the life of me couldn't figure it out until daylight hit . Also, my case might be obstructing the sensor (lifeproof fre), but I also noticed the issue with no case on.
Logically, I imagine LG was trying to limit power consumption with accidental presses, etc. If the phone knows it is in a dark place, it won't respond (because it thinks it is in a pocket or a bag of some sort). My rebuttle for this is how do they anticipate planning for night-time use of the phone, or are we limited to a daywalker only device?
I am heading down to an AT&T store and seeing if I can replicate this on demo units as well. In which case, we know the issue is inherent in the device (and hopefully addressed in a software update). If I am not able to replicate this at the store, then I bet OP and I got bad units.
Thanks for looking. If anyone has any feedback, or can repro or not repro this issue, please chime back .
Click to expand...
Click to collapse
I have also experienced this issue (opened a thread a week ago). I have the exact same lifeproof case and my problem occured at night as well. Phone did not want to wake up at all until I either restarted it or had some light in the room.
Same problem, same case.
What I have found is if you pull the phone out of the case it wakes up. Thinking proximity sensor.
Sent from my LG-H830 using XDA-Developers mobile app
Yup. It really doesn't take much extra coding for them to allow the power button to "Always Wake" the device... I imagine there will be an update in the near future.
As for me... jumping ship to the S7 edge. I really liked the G3, and was hoping this phone could have been that for me... Well, not like I really swap batteries out often anyway
Same case. Same issue. Take the phone out of the case and throw a blanket over yourself and the phone. (Simulating night) and my screen unlocks easy peasy. Something about this lifeproof case. You would think this issue would have been caught in testing and QC.
Yes the phone has a built prox. override. But it only becomes an issue at night. Outside of the case I have no issues with prox. sensor.
I have experuenced this exact same issue with my g5. Whenever its in the dark the power button nor the double tap will wake the screen when in the lifeproof fre case. When out of the case the phone works just fine.
Word to the wise though if you have a zagg glass screen protector and drop your phone both the screen protector and the screen with shatter even if in the lifeproof case. I just experienced this and now have a replacement phone. Just a heads up.
soninja8 said:
I have also experienced this issue (opened a thread a week ago). I have the exact same lifeproof case and my problem occured at night as well. Phone did not want to wake up at all until I either restarted it or had some light in the room.
Click to expand...
Click to collapse
I have the rs988 variant and I have noticed this behavior when screen is in always on mode: if I suddenly change from light to dark by covering sensors, the always on clock goes out and nothing I do will allow it to wake up, until I allow brighter light again and the clock reappears. and I can use the double tap and power button again to see the screen. I also notice that the always on clock seems to have an auto brightness independent of the screen settings - I leave screen at 50% no auto brightness, yet I still see clock light levels dim in low light, One other thing - I notice that when I answer a call the screen blanks out (the way it is supposed to ) but does not reappear until I press the power button, just taking away from my ear does not bring display back; I also have the lifeproof case. and just removed it and verified my display now works when I take away from my ear; I just took some spray lens cleaner and cleaned all the surfaces of the phone and case with a microfiber cloth and put it back together and has vastly improved the issue, maybe gone, not sure yet. Update: seems like no matter how clean it is there is still a problem with the case doing something to the proximity detector, cleaning made it better. I can always wake up with the power button for the calling screen(sometimes swiping across top sensor too), wonder if the sensor is a passive light sensor or active (rf/infrared emission)
Same issue here same life proof case however it's getting worse as I am a mechanic and this phone goes through greasy hell. The plastic lenses on the lifeproof case are getting scratched and it's getting worse. It is also having a hard time autofocusing through this case. When you pull it out the phone is gorgeous and looks brand new. Good case but it has some downsides. Still better than a broken phone.
daniel3016 said:
Same issue here same life proof case however it's getting worse as I am a mechanic and this phone goes through greasy hell. The plastic lenses on the lifeproof case are getting scratched and it's getting worse. It is also having a hard time autofocusing through this case. When you pull it out the phone is gorgeous and looks brand new. Good case but it has some downsides. Still better than a broken phone.
Click to expand...
Click to collapse
There are allot of other cases you can use but not waterproof. That really sucks good thing for this thread I was going to buy a lifeproof case. Using a otterbox defender right now. Thanks for the post guys saved me some grief.
still under warranty?
daniel3016 said:
Same issue here same life proof case however it's getting worse as I am a mechanic and this phone goes through greasy hell. The plastic lenses on the lifeproof case are getting scratched and it's getting worse. It is also having a hard time autofocusing through this case. When you pull it out the phone is gorgeous and looks brand new. Good case but it has some downsides. Still better than a broken phone.
Click to expand...
Click to collapse
if still under warranty, see if they will honor it. They did with mine but that was right at the beginning when these problems were linked to the case; mine was in the first 3 months, but the new one worked well for a while, now a little flakey again but not enough to bother me...too bad, a great case otherwise
mikeythedude said:
I am chocking this up to poor software implementation using the ambient sensor. I found similar issues that the OP was describing, and in my testing, was able to verify something is wonky with how the phone "thinks" it is being looked at or not.
Simply put, if you cover the ambient sensor and the camera (on my device) with your finger, while the phone is asleep/screen off, no matter how many times you press the power button on the back/fingerprint scan, the screen will fail to come up. The moment I introduce some light into the room (open up the sensor), I am able to get response back on the phone.
Ran into this issue last night and for the life of me couldn't figure it out until daylight hit . Also, my case might be obstructing the sensor (lifeproof fre), but I also noticed the issue with no case on.
Logically, I imagine LG was trying to limit power consumption with accidental presses, etc. If the phone knows it is in a dark place, it won't respond (because it thinks it is in a pocket or a bag of some sort). My rebuttle for this is how do they anticipate planning for night-time use of the phone, or are we limited to a daywalker only device?
I am heading down to an AT&T store and seeing if I can replicate this on demo units as well. In which case, we know the issue is inherent in the device (and hopefully addressed in a software update). If I am not able to replicate this at the store, then I bet OP and I got bad units.
Thanks for looking. If anyone has any feedback, or can repro or not repro this issue, please chime back .
Click to expand...
Click to collapse
It's not a bug and not poor implementation. Its not light for "dark rooms" lol.. As far as I know it's the proximity sensor. When it is blocked it means the phone is in a pocket or bag and should not register taps. It really makes sense. If you dont xover the sensor and double tap doesn't work ..well.. Well, eother you have defective device or sensor , or the sensor is blocked (maybe bad screen protector?). This didnt happen with my G5 even once. It works 100% (assuming I tapped the same place)
Are the problems as described in this thread still manifesting on current firmware?