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Hi
I have a weird problem...
Sometimes (not always, but like once every two days), my Hero just scrolls to the right in like every app... even on the homescreen
For example:
-on the homescreen, he scrolls to the right, so towards the last homescreen.. I scroll back, but de hero has its own will and scrolls to the right again...
- in the browser the Hero scrolls to every link (like I would scroll with the scrollbal to the right and it jumps from link to link)
- in an app with different tabs (like People) my Hero also scrolls to the tab on the right, so he goes from "all contacts", to "faorites", to 'groups", to "updates and events" etc...
- in messages, when I want to begin typing, the button "send" is selected in green (like I would've scrolled to the right)... when I'm typing, it doesn't occur..only before I've started typing...
also, I've noticed that like in the browser, when I hold my phone horizontally, the problem doesn't occur.. and when I hold it back ertically, the problem is gone (I think....) ...
Anyone who knows this problem ? Pretty weird, I know
Thanks in advance !
greets
PS: maybe it has to do with the G-sensor (cfr. holding horizontally: no problem...)
I guess that your problem is the trackball, it may be a bit loose on one side so that it will roll sometimes to the right.
Mine does this from time to time. I think it is dirt under the trackball. I just sping the trackball round a few times and it goes away.
HTC support instructed me to send the device to warranty repair due to this issue. Haven't done so yet, though.
Same here, also i think that is a only dust.
After re-spining TB it goes back to normal state
This has been demonstrated a common problem with the Hero. They told me to restore the firmware which is bull. Something's broken, hardware or software we don't know but I should think hardware.
Yeah, I'm still not sure whether this issue is software or hardware related. The whole dust thing seems a bit weird. Especially when my Hero accidently did this -right- after I got it out of the box and started it for the first time.
It's annoying though, but a flick of the scrollwheel always fixed it so far. (or reset)
Ah... I posted previously about this- My fault. Looks like a common problem.
Has anyone found a solution that works?
I also have this problem, for a while I thought it was only me...
I have same problem from time to time, not very frequently.
It's not a "dirt" problem, it has something to do with magnetic fields, which affect the trackball's logic. That's why you see this from time to time, at special areas.
Since a couple of days I have a new problem... the automatically scrolling to the right doesn't seem to appear anymore, but now I can't scroll anymore to the right with the trackball... all the other directions work... could this be software-related then (it cannot scroll anymore in the same direction it used to scroll automatically to...) ??
if it is just dirt... nay idea how to clean that? I've tried rolling with the TB a lot in different directions and even tried with a light moist cloth...
Pr0sper said:
It's not a "dirt" problem, it has something to do with magnetic fields, which affect the trackball's logic. That's why you see this from time to time, at special areas.
Click to expand...
Click to collapse
What, the Earth's magnetic fields?!
Actually that would explain a lot! I followed the textbook advice, and re-flashed the ROM. All was ok until this morning, and the screen started leaping left, rather than right!
...So I've reset the device, and downloaded the ROM again, and reflashed.
I have to say, I'd be surprised if it was a "dirt" problem, because every HTC I've ever owned has been very well sealed. (Unlike my Nokias!)
Is there any way to test if it's magnetic? (I guess "with a magnet...")
Ths has been discussed in greater detail here.
http://forum.xda-developers.com/showthread.php?t=546206
Hmmm... no closer to an answer though. I'll see if my re-flashing helps and will let you know.
I'm not sure it's worth returning my unit: sounds like it's a generic defect.
My network definately alters a lot as I travel a great deal. And I'm often in/out of Wireless zones.
Yesterday I tried the simple solution I turned off the device... put it back on.... and everything seems to work properly now even the trackball scrolls great again... don't know about you guys, but this solved the problem for me sometimes, the answer is just around the corner...
It happened on mine today (this morning when I came in to work) but it went away after it warmed up. It was cold this morning (2 degrees C or so).
It's not associated with WiFi, and I've tried resetting, reflashing and even switching off.
The problem keeps coming back though. It's completely random and really annoying...
singing hound said:
It's not associated with WiFi, and I've tried resetting, reflashing and even switching off.
The problem keeps coming back though. It's completely random and really annoying...
Click to expand...
Click to collapse
I am convinced this is a software issue. The problem is easy to reconstruct:
It is as simple as this: If there is data traffic in the background while on Edge network, this happens. I cant see how this could be a hardware problem. I have found this since I am on a train 3 hours every day and has had a lot of time to figure this out.
Sadly I havent found a way to disable edge network.
raskall said:
I am convinced this is a software issue. The problem is easy to reconstruct:
It is as simple as this: If there is data traffic in the background while on Edge network, this happens. I cant see how this could be a hardware problem. I have found this since I am on a train 3 hours every day and has had a lot of time to figure this out.
Sadly I havent found a way to disable edge network.
Click to expand...
Click to collapse
That's useful: I also commute daily and I think yours is a likely solution.
I just wonder if this is a problem with a batch of Heros... otherwise you'd think everyone would be suffering. It sounds like if I exchange my unit, there's every chance the new one would have the same problem.
I just can't freaking stand it.
Starting about three weeks ago I have been having major problems with my Streak doing spontaneous restarts. I tried everything. Nothing worked.
I went as far as to use the Wiki instructions to install a version one generation old on the phone so that it would do an over the air update to the current release, which it did. Didn't help. Whenever I used the phone for a long call or to play a game or use navigation, anything that kept it actually doing something for several minutes, it would start rebooting. Sometimes it would freeze to where I had to pull the battery. I even bought a disposable phone while on vacation so I could have something I could count on.
So last week I called Dell support and described what is going on. When the tech heard the symptoms and that I had already done a factory reset and fresh loads and more factory resets, he quickly decided to replace the phone.
I have had the phone since April 2011 and in May I dropped it in my living room. It has worked perfectly but does have a crack in the glass that is purely cosmetic and is not why I tried to get it replaced. The phone has worked perfectly until recently.
I'm banging my head on the desk because, wouldn't you know it, the phone has been working perfectly since I called in. We didn't do anything, just talked about the phone, and it has had one restart in the last week. As a test, I used the Navigator for the 30 mile commute home from work. My wife called me, the phone answered, worked flawlessly on speaker, and when she hung up the Navigator came right back up as smooth as you could ask for. The one game I play right now (Grave Defense) has worked flawlessly except for one restart in the middle of a game. I couldn't ask for the phone to be better.
So what do I do when the replacement arrives? I'm not sure if I trust the phone not to start screwing up again, but I'm going to be sending back a phone that is apparently working fine but has a cracked glass. We all know the entirely reasonable conclusion they will come to.
So what should I do?
Maybe you should call Dell and tell them that the screen is cracked. Find out if they will even take it back. They may not, and wind up charging you for the new one. I've not heard of them doing this, mind you, but it sounds possible.
They may just tell you to send in the old one anyway, but you may as well let them know that the screen is cracked, since they are going to find out when they get it. Hopefully since you already have a return authorization, it wont matter...
Has anyone noticed it seems to be easier to get a replacement since they EOL'd the Streak?
Sent from my Dell Streak using Tapatalk
Maybe they're trying to clear out stock?
I had no problem sending it back with the cracked glass as long as the problem had nothing to do with the glass. Now the damned thing is working, so I have an issue with it.
I really don't understand this phone. I didn't change anything and it is like a different phone.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Oh, I thought the screen cracked after you called them.
Nevermind. As long as you disclosed the cracked screen, don't hesitate to send it back. If it was bad once, no reason to think it wont be again.
There are definitely some flaky ones.
From some posts I've read, it does seem as though they are being unusually friendly about returns lately. Prolly just my imagination...
Sent from my Dell Streak using Tapatalk
slaydog said:
As long as you disclosed the cracked screen, don't hesitate to send it back.
Click to expand...
Click to collapse
Oh, I never said I did that. I don't want people to think they are knowingly taking back units with cracked screens. The tech didn't ask if it had ever been dropped and I didn't see the point in volunteering the information as it had nothing to do with the problem I was having. I know that is not exactly taking the high road, but as I said, the screen isn't why I'm exchanging it. I considered swapping my cracked screen and the unbroken one from the replacement and sending my flaky phone back with the good screen, but they would probably notice that the phone had been dismantled and assume that is the source of the problem. I'm between a rock and a hard place here, but it's my own fault. I'm probably going to end up with a bill for the replacement phone, but I'll cross that bridge when I come to it.
I'm mostly just astonished at how freaking strange the behavior of this phone is. It was working fine then lost its mind for about three weeks and then decided that it was going to start working the way it is supposed to again with no interference from me. It was flaky in the morning, I did nothing to it, and that afternoon it started behaving itself.
Well, it froze up good yesterday. Tried everything short of swinging a dead cat over my head in a cemetary at midnight and got it working again, just in time to retire it.
When I got home the replacement was waiting for me. Smooth as silk. I played the hell out of my new favorite time sucking game last night (Stupid Zombies) and not a single hiccup. I'd love to lose some of the extra apps, but I think I am going to leave well enough alone this time. Now I need to find out how much Dell is going to bill me for returning a unit with a cracked screen, but I'll worry about that when it happens.
I was using my TFP while brushing my teeth this morning and noticed something very strange. Did my diligence and didn't noticed anything else on the forums about it.
The TFP was on the counter as I was reading through the morning's posts via Google Reader. I opened a link that went to the stock browser and noticed that after I stopped touching the tablet, it developed some white lines, maybe 3/4 cm long and 3 mm or so apart, all along the length of the left edge of the tablet while it was in landscape orientation.
When I picked it up, the problem went away. When I put it down, it happened again after a second, so I picked it up again, and it went away again. This time I took a closer look to make sure my eyes weren't playing tricks on me, so I was holding it a bit longer. After I put it down, the problem didn't reappear, and hasn't yet happened again, even after carrying it into work with me.
Has anyone else had this problem? The lines went down the entire edge and into the back button. The lines weren't static either, changing length horizontally but not vertically.
I'm not sure if it's a hardware or software problem, but either way, I'm inclined to exchange, return, or RMA it. Starting to have enough minor problems that it's becoming a major fuss.
--edit--
Now that I think about it, I had just showered - humidity could be a factor, but that was like 20 minutes earlier.
white lines
I had something very similar happen yesterday..see pics.
Btw. Steamed music and Bluetooth connected to Bose with no problem.didn't try video.
Received mine via UPS from Best Buy at 4pm, returned it at 8pm. BB ordered a new one, which will arrive 01/14.
Sent from my SAMSUNG-SGH-I727
Wow, mine didn't do anything nearly that bad. Maybe that's the next phase of this issue though.
wokka00 said:
I was using my TFP while brushing my teeth this morning and noticed something very strange. Did my diligence and didn't noticed anything else on the forums about it.
The TFP was on the counter as I was reading through the morning's posts via Google Reader. I opened a link that went to the stock browser and noticed that after I stopped touching the tablet, it developed some white lines, maybe 3/4 cm long and 3 mm or so apart, all along the length of the left edge of the tablet while it was in landscape orientation.
When I picked it up, the problem went away. When I put it down, it happened again after a second, so I picked it up again, and it went away again. This time I took a closer look to make sure my eyes weren't playing tricks on me, so I was holding it a bit longer. After I put it down, the problem didn't reappear, and hasn't yet happened again, even after carrying it into work with me.
Has anyone else had this problem? The lines went down the entire edge and into the back button. The lines weren't static either, changing length horizontally but not vertically.
I'm not sure if it's a hardware or software problem, but either way, I'm inclined to exchange, return, or RMA it. Starting to have enough minor problems that it's becoming a major fuss.
--edit--
Now that I think about it, I had just showered - humidity could be a factor, but that was like 20 minutes earlier.
Click to expand...
Click to collapse
I have the same thing on my tf300; does anyone know what this is?
thesnaz said:
I have the same thing on my tf300; does anyone know what this is?
Click to expand...
Click to collapse
my tf201 has this problem occasionally as well.
it seems to be a memory/multitasking issue in android itself.
on my tf201 it happens when switching from a game to a non-gpu or graphics intensive app.
simple solution is that you need to kill some of the tasks in the background, then restart your app. then it goes away.
it seems to be some kind of memory leak in the graphics subsystem...
DaoMingJin said:
my tf201 has this problem occasionally as well.
it seems to be a memory/multitasking issue in android itself.
on my tf201 it happens when switching from a game to a non-gpu or graphics intensive app.
simple solution is that you need to kill some of the tasks in the background, then restart your app. then it goes away.
it seems to be some kind of memory leak in the graphics subsystem...
Click to expand...
Click to collapse
Whew... As long as it's not some sort of physical damage, I can live with it
It went away with newer firmwares. Pops up once in a while, but I think it's related to the graphics system. If I unload everything from the quickswitch, the triangle issue and this one don't occur anymore.
Anyone figure this out? I get it the odd time as well.
See attached. (The vertical lines in the picture are just from the camera.)
i've been getting the same problem with mine, just recently, i've done a hard reset but it comes right back. I requested an RMA from Asus, is it worth sending in and is it something that is fixable or is it just a software issue with 4.0.3.
And where is this quickswitch that you unloaded everything from..
i mailed it back, i told them i either wanted the wifi & the static lines fixed, a refund or an upgrade to a 700. Not that they care
I was so happy with my first Sony Z2, I decided I wanted a second one and bought me the 32GB version a few weeks back and gave my old 16GB one to my wife. I have been using my new tablet abit lately, but I get periodic issues with the touchscreen. Most of the time everything working fine, but then suddenly the screen will only respond to very hard touches, and something like picking up a icon and moving it on the screen is impossible. If I try to press and move it, sometimes it will open the program, and sometimes you can see I'm picking up the icon but it looks like im dropping the second I pick it up. Then 5 minutes later I can pick up the icon and move it around on the screen no problem.
I'm not sure what to do since it's very random. I'm not sure if I should bring it back to the shop, or do a factory reset first. It's very random, and often only last a few minutes before the effect is gone, but when it's bad it's almost impossible to do something like typing. Anyone else with issues?
I think there was a screen diagnostic menu somewhere, anyone recall where this was?
Felborn said:
I was so happy with my first Sony Z2, I decided I wanted a second one and bought me the 32GB version a few weeks back and gave my old 16GB one to my wife. I have been using my new tablet abit lately, but I get periodic issues with the touchscreen. Most of the time everything working fine, but then suddenly the screen will only respond to very hard touches, and something like picking up a icon and moving it on the screen is impossible. If I try to press and move it, sometimes it will open the program, and sometimes you can see I'm picking up the icon but it looks like im dropping the second I pick it up. Then 5 minutes later I can pick up the icon and move it around on the screen no problem.
I'm not sure what to do since it's very random. I'm not sure if I should bring it back to the shop, or do a factory reset first. It's very random, and often only last a few minutes before the effect is gone, but when it's bad it's almost impossible to do something like typing. Anyone else with issues?
I think there was a screen diagnostic menu somewhere, anyone recall where this was?
Click to expand...
Click to collapse
I made a short video showing the issues: https://www.youtube.com/watch?v=wgi75O2mqak&feature=youtu.be
You should have red this topic before buying : http://forum.xda-developers.com/showthread.php?t=2735460
One of the hottest post of the z2 tablet forum.
If It's possible for you get a refund and buy another tablet.
I have it since may and it's definitely my last Sony product.
Indeed I should, noticed after reading this that my tablet is indeed bent as well... So back it goes then!
I also have a 16GB version, and I have zero issues with that, been a very good tablet for me but the 16GB size is very limiting.
i have lg g3 and a days ago the screen start flashing appearing and disappearing i tried everythin i saw on youtube and stopped since they ask me to open it and mess with it inside so anyone faced that before and how it can be fixed
I've seen this issue via the youtube videos. I myself never experienced it, but aside from doing what they state, your only options are to:
1. Factory data reset if possible
2. Take it in for repairs.
3. Do it as it explains in the video.
That's about the extent of it unfortunately.
i agree. unfortunately, there's not a lot you can do. i encountered this issue with my g3 a few months ago. the screen would freeze and eventually fade out. once it faded out, it wouldn't come back on right away. i'd have to wait a few minutes to attempt to get the screen to turn back on. the digitizer still worked fine, so i was able to interact with my phone. i just couldn't see what i was doing. sometimes the screen would work for a few minutes. sometimes a few seconds. it was very unpredictable. i took the phone apart and reseated the connectors for the camera and screen. the screen worked for a few days and then started having problems again.
i was able to install airdroid on my phone to mirror the screen to my pc. that way, i could still control my phone. using airdroid, i was able to run titanium backup to backup my data. i've retired my g3 and am running with a borrowed s5 while i wait for my pixel phone to arrive.
It definitely seems like a lot of these G3s are failing at the same time, which would be at or beyond them being 2 years old. Mine was just shy of being 2 years old by a week. So it definitely seems like these phones fail within 2 years. Funny how it all seemed to happen right after the 4AA update. Not saying it broke the phones because there are plenty of people out there running 4AA without any issues, so this definitely seems to point to just the age of the phones that are failing.
I used my phone every day doing everything. I don't just take/make phone calls, text, browse the web. I play games a lot on it as well when I'm bored (which is most of the day lol), etc.