Technical support and repairs outside UK - MDA, XDA, 1010 General

Hi all,
i own an XDA I and live permanently in Greece.Do you know if O2 provides technical support via a representing company in Greece in case the device itself needs repairs ,or do i have to mail the device back to the UK?thank you.looking forward to your reply.

hi all,
I live in the netherlands and would like to know it to
cause it ain't working as it should be.....
h0t_Sh0t

Related

my vodafone 1605 vpa dead

hello
I was in the trip in England and bought a device of exit poll: vodafone compact iii ( vodafone1605 ) and when I returned to my national I live in Israel, i only used it for 29 days before it started playing up. everything on the handset worked perfectly but until the 29th day. it just wouldnt turn on anymore.(Of course that tried to upgrade the device without to examine if it cid-lock )
I approached the importer of HTC in my country and he told me that they are not repair in the device of vodafone these only of htc and because on me to turn to Vodafone.
To the something there is an idea I live in Israel and can't arrive at England what I can do?
Tried to do number 6 from here:http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem3
but the device is unwilling to work simple dead
Why don't you phone Vodafone UK and see what they suggest? They probably send the phones back to HTC for repair anyway so maybe they could arrange for you to send it to HTC directly.
Thanks for the attempt to help
yesterday I spoke with delegate vodafone uk on the phone +447836191191 In his words because must bring the device directly to them and it's impossible to send the device in the registered mail
There is an other solution because I will not mean to traveler soon to England
Try Vodafone Business Customer Services: +44 8700 746 464. As long as you tell them you use the phone for work purposes they will accept you as a business customer.
For me they always do a next day replacement of handset (by courier - with the courier picking up the old handset at the same time). Perhaps if you have a friend in the UK you can send your phone to them and then get Vodafone to send the courier to their address?

[Q] [q] htc hd2 help!

Hi all, Im new to this Forum, I have a real problem I bought an HTC HD2 phone from the local free ads paper the man who I bought it off delivered it to my house face to face I give him £200 cash its brand new. It was working perfect for 5days now I think its been Blacklisted, I live in the UK and its illegal to change IMEI numbers here I dont want to do it as I do not want to be in trouble the number that was advertised in the free ads is no longer vaild, it dont ring so I cant get hold of this man. I just want to get my £200 back
Any advice will be great I dont want to contact the police becuase I dont know where this person live and they will surly take the phone off me and I will defo be down £200.
Ive listed it on ebay anyone who wants the link can contact me on msn. My question is that it if I sell it to someone who lives in the USA will the phone work for them as a friend told me it will becuase this phone is only blocked in the UK.
I really like this phone to and im real gutted whats happend to me any help or advice would be great . Thank you all for viewing my post and I hope to here some solutions to this problem

three x10 refurb warranty? uk users please.

hi ,i bought my x10 through a company called buymobilephones its a three refurb, does anyone know who i contact regarding the repair, do i go to sony or three? as its a refurb it may be older than 12 months and not be covered under sonys warranty? uk users replies only please, other countries may have different policy's,cheers in advance

Warranty Question.

Hi looked around and can't find this information anywhere.
I bought my Z2 from Taiwan does Sony UK cover it under warranty?
Flap for Sim card keeps reopening which is quiet annoying and dont want to send it all the way back just to fix a flap.
Thanks for help
Swooshie said:
Hi looked around and can't find this information anywhere.
I bought my Z2 from Taiwan does Sony UK cover it under warranty?
Flap for Sim card keeps reopening which is quiet annoying and dont want to send it all the way back just to fix a flap.
Thanks for help
Click to expand...
Click to collapse
I don't think there is a clear answer for this. I have a significant issue that apparently requires mine to be sent in for service. I tried Sony US first, and they told me that they'd have no problem servicing it...if they had the parts. They said because its not released here yet, they don't have the parts and would be unable to service it for now. So I contacted Sony UK, they emailed saying the warranty is region specific and gave me a shipping address to send it to them, but clearly it sounded like they hadn't looked up my IMEI. I was worried I'd encounter a problem, so I did a live chat to the UK and she confirmed that I'd have to send it to Taiwan. Either center would be out of my pocket for shipping. Which I'm sure is going to cost over $100.
Anyway, to sum up an answer. From the US rep perspective it seems like as long as a center has the parts and the phone released, they'd be able to service it. From the UK rep, not so much. I get the feeling if you call and cause a stink, maybe Sony UK would take it? Otherwise, I think you are going to have to send it to Taiwan like me.

Acer Liquid Express e320 Network locked. HELP!

Hello! I have a Acer liquid e320. A nice and not too expensive phone. The phones motherboard got damaged, and no service in my city would fix it, and for a long time i wasn't able to get another motherboard. After about a year i got one, ordered from taobao.com (like Ebay, only Chinese) I got it, but... found out it was locked to T-Mobile UK.
Ok, so i tried these things:
1. Tried contacting T-mobile, to get an unlock code. They refused to unlock it, because i wasn't their client.
2. I tried contacting Acer Worldwide Support, they said they can't help me and advised me to call the local support in Latvia - they will help me.
3. Called the local Acer support, they said, that this phone is not supported in our country, so they can't help.
4. Tried reaching again the worldwide Acer support and they sent me back to Latvian service support..... so i feel lika a hamster in the weel, no one helps me to solve the problem.
5. I tried using a different rom, maybe it would remove the network lock - it didn't.
6. Searched for an unlock code on the web, but nut sure it's legit and the price some websites ask for the code is higer then my phone costs... so not really happy with this solution.
In the end, i feel sad and came to conclusion that Acer support sucks! Maybe here someone can help me and advise what to do? Maybe there is a software i can use to remove the network lock? I don't want to throw out that phone in the garbage. You are my last hope!

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