Hiya People. I have an MDAII with a custom Rom on it, and the following problem! Since installing, My cradle port on the MDAII lost one of the contacts. Thats means no recharging, and no activesync over USB. I can sync over BT no problem. I have to send the thing in for repair, and they kindly informed me that the rom that is installed has to be removed and replaced with a "standard" German rom for the repair to be done under the warranty, otherwise it will cost me €300. Anyone got any ideas how the hell to do a Rom upgrade using only an SD card, and no power??
In desperation.. Juggs
Repairs...
Surely, since it is only the cradle that is broken, whatever ROM you have installed has no bearing on the warranty. I mean, why hand in the whole package when it it just the cradle pin broken? Take the phone back and tell them to repair the cradle.
Related
Hi all
Anyone here had any experiences of returning a flashed phone for a warranty claim? I wonder how carefully they inspect the set-up. I'm suffering very bad battery life (<4 hours) and a dead camera on my Vario II, but I'm sure T-Mobile won't accept a claim (WM6, Radio 1.43, HardSPL, unlocked etc).
I can revert some things, for instance I got the original T-Mobile WM5 installed OK but can't find the original Radio ROM (1.05).
If there's no hope I'll just open the bugger up and try jiggling the camera connector or just remove it completely!!
sim
if youre returning your phone to a brick and mortar store then as long as it looks unmodded then I don't think they'd notice. Like if you reflashed with the provider's logo, etc.... they are just sales people, MOST of them know very little about any technical aspect of the phone. From my experience of getting one of my phones exchanged the reps I spoke to were not able to answer my technical problems, which is why I replaced it... so i say go for it
Hi zammykoo,
Do they not send it back to a service centre for evaluation? I'm a bit worried that even if the shop gives me a replacement on the spot, they might check out my busted model later and then slap me with a penalty fee or something.
sim
what exactly is the problem you are having with the camera? if it is under warranty then shouldn't it cover manufacturer defects like that? if that is the case. and it should apply to the bad battery life too, if those things were not caused by you (like water damage, they can tell) then they wouldn't have anything to say..... but as far as software reflash then i really don't think it'll matter cause they will probably reflash it themselves to clear out any previous user settings before putting back on the market
Hi there,
I just found an official WM6 flash from T-Mobile UK, so I've flashed that and taken it back to the shop for repair. Thought I'd take a chance as the phone is effectively useless at the moment (camera is dead and battery loses 20% per hour).
Thanks for your advice!
sim
Undo HardSPL? Mtty's format command clears everything?
Hi...I have a few questions about this topic as well.
It looks like my radio (hardware) died on me after a soft reset...I'd been having some problems with it before then. Anyways, I went through my provider's warranty exchange and I'm about to send my old handset back. My questions:
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
In addition, if anyone else has had to make a return under similar conditions, I'd appreciate hearing about your experience. THANKS!
i dont think any spl have a format command!!!!
r u kidding???
No, SPL's don't have a format command (that I know of!); I used this utility called mtty...I read about it here in the forums; it comes in handy when you're trying to recover from a bad flash, I think.
Anyone else have an answer to my questions?
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
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Click to collapse
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Thank for the response...
tvone said:
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
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Click to collapse
tvone, thanks for taking the time to respond; I appreciate it.
Based on what you're telling me, I guess I won't worry about "downgrading" from HardSPL before taking it in.
If anyone has a different experience - or would just like to provide more reassurance (I'd love to have it!) - please let me know soon...I'll be taking care of this today!
THANKS!
I found info that it's impossible in couple places but I have to be 100% sure.
Is there a way to flash HSPL without using the USB?
My micro-USB socket is broken and before I sent it for guarantee service I flashed back to stock. The response was that they have to replace the mainboard and that it's not covered by the warranty. It's too expensive for me unfortunately but I figured that I can buy extra battery and an external charger reasonably cheap. The only problem is that I'm stuck with original SPL and thus stock ROMs only
I really hope someone has a solution for me
tomus said:
Is there a way to flash HSPL without using the USB?
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Click to collapse
no. sorry.
Some days ago, my o1 fell down but it doesn't semmed to have broke anything. The phone was acting perfectly normal.
Yesterday, i tried to charge it via AC and USB but none of those had any effect. I tried diferrect cables, different computers and wall sockets. None worked. Also, no computer detected the phone.
I tried different roms (G-T-R and PerfectPeso). Adb didn't recognized it neither did the kdz updater (was trying to get back to stock rom).
However, i discovered that the battery can be charged if the phone is in emergency mode, and this is why i haven't lose my hope yet (if it can be charged this way it means it might not be a hardware problem, right?)
Help, guys, don't know what else i can try.
Sorry about my English.
Thank you.
Renan_S said:
Some days ago, my o1 fell down but it doesn't semmed to have broke anything. The phone was acting perfectly normal.
Yesterday, i tried to charge it via AC and USB but none of those had any effect. I tried diferrect cables, different computers and wall sockets. None worked. Also, no computer detected the phone.
I tried different roms (G-T-R and PerfectPeso). Adb didn't recognized it neither did the kdz updater (was trying to get back to stock rom).
However, i discovered that the battery can be charged if the phone is in emergency mode, and this is why i haven't lose my hope yet (if it can be charged this way it means it might not be a hardware problem, right?)
Help, guys, don't know what else i can try.
Sorry about my English.
Thank you.
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Click to collapse
best solution: lg service center
Sent from my LG-P500
Well, i went to the nearest authorized technical support and after some time waiting i was told that it may be a software problem and that it would cost me a value that ive calculated to be greater than 25% of the money i've originally paid to buy the phone. Also, for "some reason" the technician couldn't run his repair software.
Tried flashing a rom with a different version of android (CM9), it didn't work. Discovered that i can't restore, in a nadroid backup, the cache partition or the sd-ext partiton (i'm not sure of wich one), or i'll have bootloops.
Really, should i give up?
WHATEVER HAPPENS INSIDE YOU PHONE DOESNT MATTER AT ALL MAIN POINT IS THAT IT SHOULDNT BE VISIBLE
IF THIS IS YOUR CASE GO ,GO TO LG PEOPLE AND SAY please repair it
This is the best method adopted by any dev to overcome any majour problem in our beloved optimus one
njoy
EDIT :
I think you shouldnt get it repaired if its costing more than 25% as its technology is now very old and its not worth that much
Save some money and buy a new android phone
Well, i'm kinda out of options now, since i was stolen today and my O1 was taken from me =\
Btw, tha Plan B app really works???
Problem:
After flashing to 2.3.3 x10i on my x10a after a couple of months the phone _stopped_ charging (and giving any kind of usb connectivity to the computer too).
I was trying to use : http://forum.xda-developers.com/showthread.php?t=1054818
However for it all to work I need to have my phone rooted (which it isn't).
I could not find any way to root the phone locally (Gingerbreak just said "exploiting" for half an hour and didn't anything). ZergRush requires adb from a computer over usb, but usb doesn't connect in anyway :/
I am a bit constrained in terms of battery since I have only 50% left to get this phone back to life.
I'm very knowledgeable in regard of linux so throw anything at me guys.
It seems to me like I would need an another exploit all together to actually pull this off.. but I'm hoping that you guys have some slightly easier or better ideas..
Thank You! :laugh:
That happened to me man, it's not actually a problem with your ROM, it's probably with the phone itself.
Some XPERIA X10 phones went off the to market with USB connectivity problems. I had to ship mine to warranty to get it solved, and the only option they ended up with was giving me a new phone.
I wouldn't worry much about rom, my phone took a little while to come, but they disregarded any root/software-related loss of warranty, as the problem was with the hardware itself.
Try contacting the store where you bought your phone and they will aid you in replacing it. In case your warranty is already expired, you can always send it to the tech and ask them for the replacement of your USB connector, it's not very expensive. The values I got in Brazil were R$150,00 (~U$75,00).
Anyway, rest assured it's factory malfunction. Just search Sony's forums and you'll see lots of people with the same issue.
Peace
Hi,
I have a i9100.
It had an AOKP ROM android version 4.1.X.
I tried to flash a new ROM (Slim ROM) using CWM. It got me to a soft brick (only the slim rom logo appeared when I powered up the phone).
I then downloaded Odin to try getting it unbrick, but I excellently checked the "re-partition" checkbox, and while it was flashing to the samsung stock rom, I unplugged the usb cable (don't ask why I did it, I'm not sure my self).
Now the phone is definitely hard bricked. I took it to a lab, and they did not managed to get it working. I'm guessing they tried a JTAG. So I ordered a JIG from ebay, but the JIG won't get me to download mode. I removed the battery and SIM (don't have sdcard), wait for 15 seconds, put the battery back in, and plugged in the JIG. Nothing happened.
The phone doesn't show any sign of life when it's plugged to the charger or to the computer via USB cable.
Are there any other methods I should try before I give up?
Can I claim my warranty?
Thanks,
Motherboard replacement either by service centre or get a board from a broken/'donor' phone & replace it yourself.
Nobody here can say whether they'll fix it under warranty or not, you're only going to know that if you send it to a service centre. Tell them it died while doing an OTA firmware update (Say as little as possible). Ultimately, given you borked it, they're under no obligation whatsoever to fix it under warranty if they find out you broke it.
So you can either take your chances, or get a 2nd hand board & get a local mobile shop to swap it out for you if you're not confident doing it yourself.
MistahBungle said:
Motherboard replacement either by service centre or get a board from a broken/'donor' phone & replace it yourself.
Nobody here can say whether they'll fix it under warranty or not, you're only going to know that if you send it to a service centre. Tell them it died while doing an OTA firmware update (Say as little as possible). Ultimately, given you borked it, they're under no obligation whatsoever to fix it under warranty if they find out you broke it.
So you can either take your chances, or get a 2nd hand board & get a local mobile shop to swap it out for you if you're not confident doing it yourself.
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Well, I guess I got nothing to do than try my luck with the warranty.
Thanks for the replay. (didn't found the thanks button for rate)
Yeah, maybe youll accidentally get warranty.