Calling all users who had windows boot screen freeze bug!
I personally am getting this bug. It's preventing me from using PDAViet's rom which I love. I need to know the following to help track down the cause:
0) What version of ROM were you using?
1) Applications installed when it happened
2) Radio ROM version (2.19.21, 2.47.21, etc...)
3) Device model (dopod 818, imate etc...)
4) Device version (G3 or G4)
5) How long it was since last hard reset (1 day,6 hours, etc..)
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
8) any other significant info you think will help:
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
Edit3: Another possible cause is the "htc_default" black theme. Please report if you had this theme enabled when the boot freeze is encountered. Added question 11.
Edit2: Tracked down a very possible cause for this bug/issue. the new 6 button HTC Homeplug (today screen plugin) seems to be the problem. After disabling the homeplug, users have reported no more boot screen freezes. Read this thread for more information
Edit: Added question 9 & 10
If you've posted, please edit your post to answer new questions. THANKS!!!
0) What version of ROM were you using?
- started happening with PDAViet 40005a Cross
- reproduced on PDAViet 40006 Touch
- As far as I tried, never happened with PDAViet 40005 cross (first edition)
1) Applications installed when it happened
- Resco Explorer
- HTC Phone Pad
- Calligrapher
- Memmaid
- Batterystatus
2) Radio ROM version (2.19.21, 2.47.21, etc...)
- tried v2.19.21, 2.47.21, 2.61.21, and 2.69.21
3) Device model (dopod 818, imate etc...)
Dopod 818pro
4) Device version (G3 or G4)
G3
5) How long it was since last hard reset (1 day,6 hours, etc..)
- sometimes a few days,
- sometimes within a few hours of flashing
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
- 5-10
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
- 5-10
8) any other significant info you think will help:
- Someone mentioned it could be related to the IE temp files/cache being set to storage card. But I don't think so because PDAViet had IE temp directories on storage card earlier than 40005cross.
9) Do you have the HTC Homeplug today plugin enabled?
- Yes, HTC homeplug was enabled
10) have you populated your PIM apps via pimbackup or via activesync?
- I think *most* (but not all) crashes occured after i activesynced with outlook
0) What version of ROM were you using?
- I got it with PDAViet 40005a Cross
- still have it with PDAViet 40006 Touch
1) Applications installed when it happened
- Resco file explorer V6.00
- Resco photo viewer pro V6.31
- SPB Backup V1.6.1
- Flexwallet rev5 build570
- Tube 2
- Igo 2006 plus
- HiCalc V1.8
- HButton V1.8.1
- Slide2Unlock V1.184
- HappyTappingKeyboard
- BatteryStatus V1.04.203 beta
2) Radio ROM version (2.19.21, 2.47.21, etc...)
- 2.47.21
3) Device model (dopod 818, imate etc...)
- Qtek S200
4) Device version (G3 or G4)
- G3
5) How long it was since last hard reset (1 day,6 hours, etc..)
- 12 hours
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
- 1-5
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
- 0
8) any other significant info you think will help:
- I noticed that when I do a backup by SPB backup, I got the following error log :
unable to read from \Windows\History.IE5\index.dat
unable to read from \Windows\Cookies\index.dat
unable to read from \Windows\Temporary InternetFiles\Content.IE5\index.dat
In fact these files are moved to the SD directly by the PDAViet rom.
But after moving back these path on the device (by SkTools), the error log is not there anymore, but the freeze can happen anyway.
So it may be caused from something else.
PS : on earlier versions than the 4.0.0.5a cross, there wasn't any error log with SPB backup.
9) Do you have the HTC Homeplug today plugin enabled?
- Yes
10) have you populated your PIM apps via pimbackup or via activesync?
- via pimbackup
ok I had freze one in one of my beta roms and at that time I was using the WiFiInit.exe from PDAVIET and I also found that when I was using their WiFiInit in startup folder the phone would stop at welcomehead.96.png screen with battery and wifi lights blinking so that might be the problem ? I'm now using an other WiFiInit.exe for my rom
The freeze I'm getting does not have LED's blinking. but the question about the Wifiinit is very interesting.
Can someone (maybe Cloudyfa???) confirm whether or not wifiinit changed from PDAViet 40005 to PDAViet 40005a + higher?
The WiFiInit.exe on 40006 Touch is 7120 bytes.
0) What version of ROM were you using?
- PDAViet 40006 Touch
1) Applications installed when it happened
- Batterystatus
- SPBBackup
- Isilo
- Monster Chinese
- PocketZenPhone
2) Radio ROM version (2.19.21, 2.47.21, etc...)
- 2.69.21
3) Device model (dopod 818, imate etc...)
Dopod 818pro
4) Device version (G3 or G4)
G3
5) How long it was since last hard reset (1 day,6 hours, etc..)
- sometimes a few days,
- seems can be reproduce on one copy I backup using SPBbackup, after I restore it, install an apps (mapking), it'll die
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
- 10 -15
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
- 0
8) any other significant info you think will help:
0) What version of ROM were you using?
- PDAViet 40006 Touch
1) Applications installed when it happened
- HTC Phone Pad
- SPBBackup
- SPBGprs Monitor
2) Radio ROM version (2.19.21, 2.47.21, etc...)
- 2.69.21
3) Device model (dopod 818, imate etc...)
Dopod 818pro
4) Device version (G3 or G4)
G3
5) How long it was since last hard reset (1 day,6 hours, etc..)
- usually every 1-2 days but sometime two times a day
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
- 10 -15
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
- 2
8) any other significant info you think will help:
GOOD NEWS!!!! or actually maybe bad new...
I think i am able to reproduce the boot screen freeze!!!
I have 40006 installed and have softreset and powered down 10+ times. Installed random apps, and reset with wifi/bt/vibrate on and off, and nothign works.
*finally* I decide to sync the phone to my outlook. It syncs up, no probs,
I unplug the USB cable, and hit the reset button again (wifi, bt, and vibrate were still on) and BAM. i'm stuck on the windows mobile screen again.
So perhaps there is an issue with the memory. my outlook calendar isn't that big and neither is my contact list. Maybe something critical in the ROM is getting overwritten?
going to try again now
Hi,
Actually I have this problem several times (>5), but everytime involves an activesync at the very begining with synchronize to my outlook. My outlook do have around 200 contacts, but after the synchronization, not each time i got this problem immediately, sometimes, after sync for so many times, install so many apps, and one time, after a reboot, just stucked...
It happened to me once and I then attributed it to installing sipchange. This was very shortly after installing 4.0.0.6.touch.
After that I flashed my phone again, first with NVID and then with 4.0.0.6.touch and it hasn't happened yet.
radio 2.47.21 on a Qtek S200 G3
I've only got HTC Dark Phone Pad, PocketCM and PHM regedit installed.
I do not sync with outlook, but I do use DirectPush. If I connect to my pc, I use Bluetooth, not the USB cable.
Only problem I have so far is that I can't dump the memory contents to an SD card Something about not having enough permissions
edit: I've got the homeplug active.
3 times happened when soft reset after charging my handset(818pro) to 100% power by PC USB port.
It may be caused by long time USB connection with PC.
I suspected the USB charging as well, but I've soft reset with the USb plugged in, reset after shortly pulling the usb plug out, reset after syncing, reset after unplugging and syncing...
It's very hard to reproduce.. The most reliable way to reproduce the freeze is to pull the USB cable out, wait a few seconds, (the orange charge light should still be on), and then after 4-5 seconds, press the softreset.
It's not 100% but that's how i got it to freeze the last two times... maybe I'm wrong.. i dunno..
So i still haven't been able to reproduce the problem reliably. I chatted with Cloudyfa and he said the main difference between PDAViet 40005 and PDAViet 40005a (when this problem started happening), was the addition of the HTC homeplug from kaiser.
I've disabled the homeplug for now and will try very hard to reproduce the problem again. Usually i'll happen within a day with all my reseting and playing around. So far, 4-5 hours in, it hasn't crashed on reset.
For those that have experienced the reset issue... did you have the homeplug enabled?
Thanks,
Please try charging handset to 100% power by PC USB port and reset again.
BTW, I enabled HTC homeplug.
Yes I had the homeplug enabled each time it happened.
And just for information, I switched to the Gullum V5 yesterday for testing, and I just got this issue with this rom two...
So three leads can be followed :
- it's due by a 3rd party software I installed
- two roms use the same thing that makes this happened
- two bugs are differents but got the same effect
gaijing said:
Yes I had the homeplug enabled each time it happened.
And just for information, I switched to the Gullum V5 yesterday for testing, and I just got this issue with this rom two...
So three leads can be followed :
- it's due by a 3rd party software I installed
- two roms use the same thing that makes this happened
- two bugs are differents but got the same effect
Click to expand...
Click to collapse
Hi actually I tried the Gullum V5 yesterday too. After just install it, hard reset, ext rom installation, looks ok, once I install the chinese plug in (Monster Chinese), which I do install in the 4.0.0.0.6 Touch without problem, once after the installation and required softreset, it hangs in the boot screen. I tried twice and getting the same result.
chunkwok said:
Hi actually I tried the Gullum V5 yesterday too. After just install it, hard reset, ext rom installation, looks ok, once I install the chinese plug in (Monster Chinese), which I do install in the 4.0.0.0.6 Touch without problem, once after the installation and required softreset, it hangs in the boot screen. I tried twice and getting the same result.
Click to expand...
Click to collapse
Did you also have the HTC Homeplug enabled too?
Update on my testing. almost 24 hours with homeplug disabled and lots of softresets. No boot screen freezes yet... crossing my fingers this weekend!
I switched back to PV 4006 touch and I gonna try to use it my way with the Homeplug disabled.
I'll let you know if it fixes our problem or not.
taken from Prophet Touch V5 thread
GR1337 said:
Today I flashed with V5 4mb pool.
I didn't install anything.
I restored my pimbackup. Then soft reset and my device freeze in welcome screen which says Prophet Touch gullum.
I hard reset it.
I restored again my pimbackup, soft reset and again the same problem.
It freezes in welcome screen. :/
Click to expand...
Click to collapse
So can anyone confirm that they did a pimbackup before frezz ?
this might be the problem
Hello.
Having some problems latelly with my S200 with HTC Prophet ShadoW 2.0 New Vista Edition WM 6.1.
Every time i restart/shutt down i need to install again my GPS device because stops connecting with the S200.
Also when i want to shutt down my device he restarts and i can only switch it off the second time i press off key.
Some help please?
Thank you!
I think GPSGate can help you,try it
lmcmil said:
Hello.
Having some problems latelly with my S200 with HTC Prophet ShadoW 2.0 New Vista Edition WM 6.1.
Every time i restart/shutt down i need to install again my GPS device because stops connecting with the S200.
Also when i want to shutt down my device he restarts and i can only switch it off the second time i press off key.
Some help please?
Thank you!
Click to expand...
Click to collapse
Imcmil,
The day that you flashed your current Rom, did you HardReset afterwards?
Sorry for asking, but it happend to me too and it was fixed after HR.
I really didn't hard reset afterwards...
Made it now and will see if it still appens.
Thank you MiguelM600 and sammo for the tips.
Well the restart problem was due to some program i installed.
Today uninstalled almoust all the programs ( i'm selling my S200 and buying a HTC P3600 ) and now the restart problem has gone!
Hi all,
first from all, take my apologies for my english.
Now back to topic, I have a serious problem with my leo (T8585). It was started to freeze from a few weeks, after I changed ROM, but allways i was able to restet it. And now it froze for good. The screen is black and any buttons are not lighting. At the begining when i have removed battery and put it back, i could feel vibration at start but the screen didn't turn on. After several attemps I was able to run the device. And then, when i have tried downgrade radio from 2.15.50.14 to 2.14.50.04, it has showed me a error at the begin of process (0% of progress). I restarted device, but now I don't feel even vibration at start.
What can I do with this? Any ideas? Please, help me
Niko666 said:
Hi all,
first from all, take my apologies for my english.
Now back to topic, I have a serious problem with my leo (T8585). It was started to freeze from a few weeks, after I changed ROM, but allways i was able to restet it. And now it froze for good. The screen is black and any buttons are not lighting. At the begining when i have removed battery and put it back, i could feel vibration at start but the screen didn't turn on. After several attemps I was able to run the device. And then, when i have tried downgrade radio from 2.15.50.14 to 2.14.50.04, it has showed me a error at the begin of process (0% of progress). I restarted device, but now I don't feel even vibration at start.
What can I do with this? Any ideas? Please, help me
Click to expand...
Click to collapse
What ROM did you flash? Maybe it is caused by a bug in the ROM..
Try another different ROM.
I test almost all ROM here, and Radio 2.15 is the best radio so far.
BTW, you need HSPL to flash a Radio or if you dont have HSPL installed, you have to flash the full stock rom.
Cheers