I have this situation here - since Nov 18th, my XDA II has refused to boot.
The display gets stuck at the boot screen, with no backlight and no radio LED on.
Today I managed to cold boot it to the "USB Serial 1.2" screen and WinXP managed to detect the USB device, thus I went on and flash the ROM via the PC. The ROM flashing process completed, but as I reset the device to continue, it was the same screen again. It won't proceed and always get stuck at the boot screen.
I wonder if this is really a hardware problem? It has barely just turned 2 years old!
I wonder if the screen's backlight & radio/charge LED are activated & controlled by the OS (WM2003SE)? And if I managed to flash the ROM, does it mean the ROM chip is still functioning? And could it be I have a faulty RAM that caused this?
The service centre wanted to slap me a bill of RM1,560 (approx US$410) to change the mainboard. Now I am in a dilemma whether to repair or to get a new device (XDA Exec, Universal or even Atom). But of course, first priority would be to try to salvage this XDA II.
I had the same problem,screen just stayed with the o2 blue boot up screen,did a hard reset and came up with serial v1.01,in the end i had to go to the o2 site and download the complete new operating system which was around 26m/b
seems to be working ok now just lost all my programes of course.
Hope this helps
Nige
I'm having the exact same problem now with my XDA II. I downloaded the latest ROM from O2 and installed it, still gettning stuck on the load screen and no backlight or radio light.
If I kill the backup system battery I can load the PDA OS when I put the main back in, but still no backlight or radio light. Now I can do a hard reboot and the OS loads. Still no backlight, sound, radio, etc. Just the basic system.
Does anyone have a solution?
Related
hey guys ...
there is the whole story
My friend's HD2 device was working in strange way, When restarting it gives a white screen and the HTC logo and freeze at this screen and then after a large number of re-starting it works, but when re-restart it again it return to the white screen
After a Hard Rest through the sound buttons the top and bottom were formatted but the device remain standing at the white screen after a Hard
the only solution to me was upgrade to new Rom and after read in the forum that This problem can be a lack of Compatibility between the Rom and the radio, but I think that the device had not been updated b4 by a lack of awareness of my friend, and then check the SPL version ,it was 1.42.000 (still locked) then try to ulock it by HSPL2_RUN as posted in some thread
it done right and the message "we hacked .." and enter boot-loader and checked it became 1.42.spl then I tried to upgrade by the following Rom:
RUU_Leo_HTC_WWE_GCC_1.43.488.1_Radio_Sig ned_15.26.50.07U_2.04.50_22_2_Ship
When updating the device whenit reached 9% did not complete the upgrade untill the upgrade process stopped by itself so I did restart the black screen appeared within a triangle inside the exclamation point.
now I started to be panic, and then search the net and found the advice from someone to use Task29 before the upgrade and when I run the program worked fine and after restarting the white screen returned with the HTC logo inside
I tried again to upgrade the same Rom and returned the same result ,searching again and found many advise to upgrade the SPL to version 2.0 which is recommended by most members
After the successful conversion of the SPL took off the device and swithched to boot loader to make sure the validity of conversion and the back of the version then after restating the white screen appeared and when I tried to reboot again the device turned off, I tried several times and did not work I said maybe the battery and when i connect the charger it did not ship and the orange led did not spark, tried the USB method but same result
I tried another charger and a another usb cord and it did not work and I check the battery by an electronics specialist, He assured that the battery is fully charged.
And now the device does not function at all, not even shaking when running and screen or charging
please guys i need ur argent assistance ...even a thought may help
Note: This is not the first time for me unlocking and flashing thin , my last devices was: JAM - k-jam - Jazjam - Omnia (current)
king roro said:
hey guys ...
there is the whole story
My friend's HD2 device was working in strange way, When restarting it gives a white screen and the HTC logo and freeze at this screen and then after a large number of re-starting it works, but when re-restart it again it return to the white screen
After a Hard Rest through the sound buttons the top and bottom were formatted but the device remain standing at the white screen after a Hard
the only solution to me was upgrade to new Rom and after read in the forum that This problem can be a lack of Compatibility between the Rom and the radio, but I think that the device had not been updated b4 by a lack of awareness of my friend, and then check the SPL version ,it was 1.42.000 (still locked) then try to ulock it by HSPL2_RUN as posted in some thread
it done right and the message "we hacked .." and enter boot-loader and checked it became 1.42.spl then I tried to upgrade by the following Rom:
RUU_Leo_HTC_WWE_GCC_1.43.488.1_Radio_Sig ned_15.26.50.07U_2.04.50_22_2_Ship
When updating the device whenit reached 9% did not complete the upgrade untill the upgrade process stopped by itself so I did restart the black screen appeared within a triangle inside the exclamation point.
now I started to be panic, and then search the net and found the advice from someone to use Task29 before the upgrade and when I run the program worked fine and after restarting the white screen returned with the HTC logo inside
I tried again to upgrade the same Rom and returned the same result ,searching again and found many advise to upgrade the SPL to version 2.0 which is recommended by most members
After the successful conversion of the SPL took off the device and swithched to boot loader to make sure the validity of conversion and the back of the version then after restating the white screen appeared and when I tried to reboot again the device turned off, I tried several times and did not work I said maybe the battery and when i connect the charger it did not ship and the orange led did not spark, tried the USB method but same result
I tried another charger and a another usb cord and it did not work and I check the battery by an electronics specialist, He assured that the battery is fully charged.
And now the device does not function at all, not even shaking when running and screen or charging
please guys i need ur argent assistance ...even a thought may help
Note: This is not the first time for me unlocking and flashing thin , my last devices was: JAM - k-jam - Jazjam - Omnia (current)
Click to expand...
Click to collapse
Hi,
Since you have enough experience in flashing custom ROM, I would suggest you the following ways:
1. Make sure battery is at least 50% and the battery pins are not bent
2. Format your micro sd card to fat 32
3. Find and download the CORRECT STOCK ROM. You can download it from htc website if your hd2 is non branded, or you can download it from your carriers website if your hd2 is a branded one. Make sure the downloaded file is not corrupt due to download process
4. Extract the downloaded file using 7 zip or winrar. Find the file named: RUU_signed.nbh Then, rename it to: leoimg.nbh then copy it to the root directory of your micro sd card
5. Go into boot loader and follow the onscreen instruction. If therenis no hardware issue, it should work.
Good luck ...
thanks m8 but I've checked the pins and changed the battery with fully charged one ..
but it's no boot loader mode ... its completely off
thanks 4 ur support
Not offering solution, just an observation,,,, hanging at HTC screen and only occasionally booting, plus flashing hanging at. 9% is a bad sign, sometimes associated with a stuck radio, and/or/caused by thermal issues.
Try chilling the phone with stock nbh ready to go on SD card, in sealed bag in fridge/freezer for a while, then try to SD flash.
If flashing starts, (white screen blue writing) keep an eye out for "rsa radio fail" or similar.
if the flash goes well, but then later the problem returns, it's pretty conclusively hardware.
thanks buddy for the advise but as I mentioned b4 ...
the device doesn't boot anymore ... and yeah it's Hardware bug I think.
best regards
Hi,
I just bought a HD2 secondhand from an online shop which was promised to me to be in working condition.
Tried booting it up and it was stuck at the Windows Mobile screen.
Managed to flash HSPL 2.08 (after 3-4 tries?) but when I tried to flash the radio, the tool indicated the current image was... nothing.
It simply didn't display any image version, I thought that was a little strange but I tried flashing 2.07.51.22.2 on it anyways.
A few other versions later (2.12.50.02.2, 2.14.50.02.2, 2.08.50.05, 2.15.50.14) and still no luck (it usually fails around 96% when I do it via USB and its stuck at nearly maximum when I try an SD flash)
Not entirely sure where it came from, but it is HTC branded T8585.
I've tried a Task 29 (though LEO Advanced RUU) which was successful. But still no luck with the radio.
Phone won't boot up most of the time - but I can still enter the bootloader.
Various screens I've got so far:
HTC screen (white background)
Screen with exclamation mark and triangle
Screen that says software update has failed
Sooo... any idea if the phone is salvageable? I've been looking around the forum but I've tried most of the above and don't know what else I can do.
Cheers.
Edit: Doesn't actually say FAIL when I use an SD. It just gets stuck at like 99/100% (full bar) with the words Update In Progress... and never progresses.
I have a Dell Streak which is on O2 (UK). Sometimes it will boot up and randomly turn off, and other times it reaches the O2 logo and then reboots. The battery works fine in another Dell Streak, so it's definitely a handset problem.
I tried updating the software (still on version 1, says version 2 is available), but it takes me to Dell's site and then tries to load Google's terms and has "%locale%" in the middle of the URL, which suggests to me the device doesn't know its own locale. I tried replacing %locale% with 'GB' and sure enough it loaded the page.
I have tried holding both volume buttons and powering it on, selected Factory Reset, which then shows the temporary white screen and tries to reboot, but then I just get a blank screen constantly.
Is the next step trying a reflash via USB? If so, is there any way I can flash it to O2 UK to retain the warranty?
blastcomms said:
I have a Dell Streak which is on O2 (UK). Sometimes it will boot up and randomly turn off, and other times it reaches the O2 logo and then reboots. The battery works fine in another Dell Streak, so it's definitely a handset problem.
I tried updating the software (still on version 1, says version 2 is available), but it takes me to Dell's site and then tries to load Google's terms and has "%locale%" in the middle of the URL, which suggests to me the device doesn't know its own locale. I tried replacing %locale% with 'GB' and sure enough it loaded the page.
I have tried holding both volume buttons and powering it on, selected Factory Reset, which then shows the temporary white screen and tries to reboot, but then I just get a blank screen constantly.
Is the next step trying a reflash via USB? If so, is there any way I can flash it to O2 UK to retain the warranty?
Click to expand...
Click to collapse
We have no way of telling you if it's under warranty withouth knowing when you bought it and what you have done to it.
But you need to flash the baseband files for your region then download the correct updated package for the baseband files you flashed, flash the ROM package and you should be good to go if you don't have a hardware problem. If you don't understand any of that, then you still have hours of reading to do
The only joy I've had is installing the O2 recovery image that was first released. That allowed the phone to boot up again, which hasn't happened in the past few days.
Then, halfway through downloading the official update, it rebooted.
I get the feeling the only way I'll get this working is if the phone stays on long enough to install the update, which is proving to be difficult.
Still having issues!
Every time I try to install Update.pkg, the LEDs flash for a few seconds, then the phone cuts out.
I've read that this means the baseband doesn't match -- but I've installed the O2 recovery.img?
Any ideas where I might be going wrong?
blastcomms said:
Still having issues!
Every time I try to install Update.pkg, the LEDs flash for a few seconds, then the phone cuts out.
I've read that this means the baseband doesn't match -- but I've installed the O2 recovery.img?
Any ideas where I might be going wrong?
Click to expand...
Click to collapse
OK, you have flashed the o2 recovery image, so are you sure that you are trying to flash the 319 ROM because that's the latest 02 as far as I can tell
I've flashed various recovery files and today I managed to keep the phone on long enough to realise the phone's build number is 3883 (it's still on 1.6 software).
So I put build 3883's recovery image on the phone and 3883's update.pkg on the memory card.
The phone starts flashing the update pkg and then turns off! I literally cannot flash this phone via memory card.
I've also tried other build versions to see if they'll flash (including the latest), but no joy.
Does this baseband make any difference? It's GAUSB1A110421-EU
The intermittent nature of this device in unreal -- I can only assume it's hardware failure as it went from turning off intermittently, to not booting at all, and now it won't turn on whatsoever, even into fastboot mode.
I officially give up and I'm sending the unit to Dell!
Hello everyone.
I ran into a serious mishap with my brand new work phone. I was handed a HTC radar c110 with Windows phone 7.5 to work with, but the phone had a little issue with calls and I decided to do a factory reset to see if it would sort it out.
So I searched on how to do a factory reset, and took a quick run to the bathroom before I could complete it. But my friend decided to finish it off for me, and somehow mispressed some button I guess, because a screen saying "Omega system loader menu" came up instead, with "FFU method" and 2 options, "MTPz" and "TFTP protocol". She took a blind guess at TFTP protocol, and when I came back the phone wouldn't turn on, it keeps resetting every few seconds and only says "TFTP protocol" on the bottom of the screen. Sometimes an image asking to connect the phone to the pc comes up.
I have tried the factory reset after this a couple of times, but when the phone restarts, this TFTP protocol image still comes up and the phone won't start. My guess is I have effed up the OS. What do I do now? Any guess? I don't want to go to my new job on monday and say that I screwed up the phone they gave me yesterday :S.
Any help is very appreciated. Thank you very much.
EDIT: I can get to USB host mode screen (white screen with "enter usb host mode"), and the white screen where you can "image crc" and "factory reset", not sure if it's called bootloader screen? I'm pretty sure I can get somewhere from one of these screens, but I'm not familiar with rom flashing and bootloaders at all.
EDIT2: I have been investigating further and I can now access the bootloader mode (the factory reset one), update mode (the omega system loader one) and usb host mode. I just need to figure out how to flash a rom (preferably an official one, as it's a company phone) into it now.
EDIT3: I got it fixed, not really sure how, but trying different things ended up booting the phone as normal. I am back to having the same problem as before though, but better than having a bricked phone I guess.
any idea what the solution ended up being?
I think reverting back to my original stock rom might be the answer for me, how did you do it?
I've just managed to do the same..
Any help as to how to sort out this issue? TFTP Protocol appears at the bottom of the screen with all the other symptoms referred above.. PLEASE SOMEONE HELP.
Hello everybody,
as of yesterday I am in the Stone Age again using an old phone of mine.
What happend? No clue - the phone went off after recieving a SMS message in power saving.
When trying to put on: No reaction.
Connect to Energy Outlet: LED RED - leave hours - LED OFF
Retry on Button: No reaction.
Tryed following I read here: Press Red Reset before conecting to Laptop - It did something good! I hear the sound of connection. No Icons apear though! No recognition of device on the File Manager. Sound comes frequently, connect - disconnect - loop I guess.
Strange Symtoms received days before: I was in Japan on visit. Recieved about 30 messages of the program Google App, that it had to shut down. Asking confirmation. It never ended, so I turned phone of. After turning on, everything ok. Thought it had to do with local google in Japan.
Battery: loading felt very hot, phone felt hot. But after disconection worked.
Returning form Japan to home: google.app close down problem again. Endless confirmation. Stoped loop with disconection again.
Made reboot with red button on back.
PHONE lifeless.....no reaction, help! How to acces, so I can flash? or is it a battery problem? (ordered just one just to try)
Rom Installed: SLXROM_v11-Lenovo_P780 - in the year 2013.
101Maclaren said:
Hello everybody,
as of yesterday I am in the Stone Age again using an old phone of mine.
What happend? No clue - the phone went off after recieving a SMS message in power saving.
When trying to put on: No reaction.
Connect to Energy Outlet: LED RED - leave hours - LED OFF
Retry on Button: No reaction.
Tryed following I read here: Press Red Reset before conecting to Laptop - It did something good! I hear the sound of connection. No Icons apear though! No recognition of device on the File Manager. Sound comes frequently, connect - disconnect - loop I guess.
Strange Symtoms received days before: I was in Japan on visit. Recieved about 30 messages of the program Google App, that it had to shut down. Asking confirmation. It never ended, so I turned phone of. After turning on, everything ok. Thought it had to do with local google in Japan.
Battery: loading felt very hot, phone felt hot. But after disconection worked.
Returning form Japan to home: google.app close down problem again. Endless confirmation. Stoped loop with disconection again.
Made reboot with red button on back.
PHONE lifeless.....no reaction, help! How to acces, so I can flash? or is it a battery problem? (ordered just one just to try)
Rom Installed: SLXROM_v11-Lenovo_P780 - in the year 2013.
Click to expand...
Click to collapse
Seems to be a motherboard problem!
Hi stympy
Need to to identify if this is motherboard issur or ROM.
My phone purchased in Jan 2014. It has been updated to official rom 4..2.2 using OTA. No other unofficial ROM being install before. In Jan 2015 the screen broken so we send in to local repair shop.
Problem started here, after repaired (just change lcd screen) the phone behave restart/blank once a while. Due to different problem the workshop does not cover the warranty (due to different issue). But the workshop recheck if problem with connection of lcd and motherboard. No problem here. In March 2015 it become unusable because once power on P780 8GB (international version), it keep bootloop at lenovo startup and the logo yet to flip it gets reboot again.
In an attempt to revive it (hope it is ROM issue), hard reset done but still the same. Try to flash with v5 (manually install drivers MTK and USB) but v5 cant detect the phone. Device manager shows the driver installed successfully but with a warning sign. Properties says something like "the device does not start correctly". FYI, I cant access the phone's SD card from My Computer. Sometimes it appear a Lenovo logo to install some software (red icon)
So is there any "hard reset" i can do or it is the motherboard issue? Worse come to worse, Is it advisable to change motherboard?
expzero said:
Hi stympy
Need to to identify if this is motherboard issur or ROM.
My phone purchased in Jan 2014. It has been updated to official rom 4..2.2 using OTA. No other unofficial ROM being install before. In Jan 2015 the screen broken so we send in to local repair shop.
Problem started here, after repaired (just change lcd screen) the phone behave restart/blank once a while. Due to different problem the workshop does not cover the warranty (due to different issue). But the workshop recheck if problem with connection of lcd and motherboard. No problem here. In March 2015 it become unusable because once power on P780 8GB (international version), it keep bootloop at lenovo startup and the logo yet to flip it gets reboot again.
In an attempt to revive it (hope it is ROM issue), hard reset done but still the same. Try to flash with v5 (manually install drivers MTK and USB) but v5 cant detect the phone. Device manager shows the driver installed successfully but with a warning sign. Properties says something like "the device does not start correctly". FYI, I cant access the phone's SD card from My Computer. Sometimes it appear a Lenovo logo to install some software (red icon)
So is there any "hard reset" i can do or it is the motherboard issue? Worse come to worse, Is it advisable to change motherboard?
Click to expand...
Click to collapse
Hi. Before i give a verdict with your phone i need to see something. Can we do a team viewer sesion?
Send me an PM with id and pass in 7 hours from this message! .
I need an information about your PC or notebook. What windows do you use?
This happened to me several times exactly the same condition
What you have to do: Do not never charge it and left it for several days until the battery is discharged -With pressing the power button from time to time-
Then recharged I think this work
I advise you to use STOCK ROM
Hi sym,
We need another time to teamviewer. Just saw your reply.
But i believe u cant get anything as from my side i cant even get any respond from the phone with drivers installed.
u got pm