I have a Dell Streak which is on O2 (UK). Sometimes it will boot up and randomly turn off, and other times it reaches the O2 logo and then reboots. The battery works fine in another Dell Streak, so it's definitely a handset problem.
I tried updating the software (still on version 1, says version 2 is available), but it takes me to Dell's site and then tries to load Google's terms and has "%locale%" in the middle of the URL, which suggests to me the device doesn't know its own locale. I tried replacing %locale% with 'GB' and sure enough it loaded the page.
I have tried holding both volume buttons and powering it on, selected Factory Reset, which then shows the temporary white screen and tries to reboot, but then I just get a blank screen constantly.
Is the next step trying a reflash via USB? If so, is there any way I can flash it to O2 UK to retain the warranty?
blastcomms said:
I have a Dell Streak which is on O2 (UK). Sometimes it will boot up and randomly turn off, and other times it reaches the O2 logo and then reboots. The battery works fine in another Dell Streak, so it's definitely a handset problem.
I tried updating the software (still on version 1, says version 2 is available), but it takes me to Dell's site and then tries to load Google's terms and has "%locale%" in the middle of the URL, which suggests to me the device doesn't know its own locale. I tried replacing %locale% with 'GB' and sure enough it loaded the page.
I have tried holding both volume buttons and powering it on, selected Factory Reset, which then shows the temporary white screen and tries to reboot, but then I just get a blank screen constantly.
Is the next step trying a reflash via USB? If so, is there any way I can flash it to O2 UK to retain the warranty?
Click to expand...
Click to collapse
We have no way of telling you if it's under warranty withouth knowing when you bought it and what you have done to it.
But you need to flash the baseband files for your region then download the correct updated package for the baseband files you flashed, flash the ROM package and you should be good to go if you don't have a hardware problem. If you don't understand any of that, then you still have hours of reading to do
The only joy I've had is installing the O2 recovery image that was first released. That allowed the phone to boot up again, which hasn't happened in the past few days.
Then, halfway through downloading the official update, it rebooted.
I get the feeling the only way I'll get this working is if the phone stays on long enough to install the update, which is proving to be difficult.
Still having issues!
Every time I try to install Update.pkg, the LEDs flash for a few seconds, then the phone cuts out.
I've read that this means the baseband doesn't match -- but I've installed the O2 recovery.img?
Any ideas where I might be going wrong?
blastcomms said:
Still having issues!
Every time I try to install Update.pkg, the LEDs flash for a few seconds, then the phone cuts out.
I've read that this means the baseband doesn't match -- but I've installed the O2 recovery.img?
Any ideas where I might be going wrong?
Click to expand...
Click to collapse
OK, you have flashed the o2 recovery image, so are you sure that you are trying to flash the 319 ROM because that's the latest 02 as far as I can tell
I've flashed various recovery files and today I managed to keep the phone on long enough to realise the phone's build number is 3883 (it's still on 1.6 software).
So I put build 3883's recovery image on the phone and 3883's update.pkg on the memory card.
The phone starts flashing the update pkg and then turns off! I literally cannot flash this phone via memory card.
I've also tried other build versions to see if they'll flash (including the latest), but no joy.
Does this baseband make any difference? It's GAUSB1A110421-EU
The intermittent nature of this device in unreal -- I can only assume it's hardware failure as it went from turning off intermittently, to not booting at all, and now it won't turn on whatsoever, even into fastboot mode.
I officially give up and I'm sending the unit to Dell!
Related
Hey all, I am having trouble booting anything onto my HD2 everytime i boot the phone i get stuck on the (tri colour screen) "Hardspl" i think..
I am able to install original HTC roms and custom roms via USB and Serial but after i install them and it says installation complete when the phone restarts it just gets stuck on the "Hardspl" screen again??
Any help is appreciated thanks
Here are some images to help
http://img29.imageshack.us/g/dsc0007riq.jpg/
(UPDATED)
How do i remove hspl ive tried installing an offical rom from the SD card but i still boot into this screen ????
Try this........
Power off the phone (make sure your battery is over 50%)
Turn on while holding the vol. down button.
You should be at bootloader (three colour screen)
If you have HSPL installed you should see "cotulla" and "HSPL" on the bootloader somewhere.
If youve been flashing official roms though this may have uninstalled HSPL.
I couldnt get the screenshots you linked to...
You can attach image files using the "manage attachments" button down under the text entry area.. (i think)
Id suggest trying to flash a stock/official rom just now until you get up and running.
With the phone at bootloader you should see the word "serial" at the bottom of the screen....
Connect via USB and wait for "serial" to change to "USB", this could take a few minutes.......
When you see "usb" flash the ROM from your pc......
You should make sure that you have the correct ROM for your phone, go to the HTC site and pump in your serial number.
If you still have problems after this then post back here with any error messages you might get...
Hope that helps.....
Thanks for the reply, for the link you need to add (http ://) sorry i should have mentioned that
but i just finished doing what you told be and it finished installing. it had the HTC logo on phone with loading bar as on PC screen no errors :S but im still stuck on the tri colour screen
I originally had android booted onto this mobile but the 3G was not working so i tried installing the HTC wm 6.5 rom that I downloaded from the HTC website but it would not get out of the tri colour screen after i installed it.
So i though it may have been the hardspl its self so i updated the SLP from 2.05 to the 3.03 one im currently on but it does the same thing
Hmm ok...
So the flash finished all the wasy to 100% and there were no error messages..
then the phone rebooted and went to bootloader (3 colours)...??
Restarting the phone just keeps returning you to bootloader??
Try turning off then back on while holding down both volume buttons and see what happens.
Which model of HD2 do you have and which ROM did you flash??
Yes thats correct.
When i turn the device on wile holding vol up-down i get a grey screen to
"This operation will delete all your personal data, and reset all settings to manufacturer default. press vol up to restore or press any other keys to cancel"
and im not sure what HTC HD2 i have..
Model: T8585 ?
I flashed the latest rom from the HTC website using the S/N
"RUU_Leo_S_HKCSL_WWE_3.14.831.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship"
Okay, get to that screen and press volume up to continue, this will perform a hard reset which is recommended after a flash, your device should then boot up, may take a few minutes as its the first time..........
ok, It finished in like less then 10sec but there was not skips did from 1% - 100% smoothly and says "Restore....Completed Press VolUp to boot"
So i pressed volume up and once again stuck on the tri colour screen
any more suggestions or is my phone dead?
Hmmm
Phones not bricked because 95% of the time if you can get to bootloader the problem can be fixed........
I have the feeling this is something obvious that Im not picking up on.
Chances are someone else will see this and point out the obvious but at the minute I cant think why it might be doing that......
You could try flashing the ROM from SD card.
Rename the file on your PC to "leoimg.nbh" and put it on a 2gb/4gb sd card, turn the phone off, put the card in, turn on and it should flash........
Like I said, i dont think your phone is dead, I think Im missing something obvious....
its weird because i can install roms, hardspl's and all that stuff it knows the phone is there and installs them but for some reason it never gets passes the hardspl stage.. on each boot.
it accually boots into the tri colour screen in a split second of turning the phone on
Its a longshot but is there any possibility that your volume down button is stuck in the pressed position.........
yeah i have installed off the SD card already. that took awhile but it says everything is ok and installsion has completed.
same problem though once i restart tri-coloured screen pops up.
Im afraid Im not sure about this one...........
I'll keep thinking and let you know if anything occurs to me.....
Im sure someone else will chip in at some point and point out the issue though.
alright no worries thanks for the help and time hopefully someone knows what the problem is.
Maybe if i uninstall the Hardspl? might totally wreck it and 100% brick my phone if it fails but I think its the only option ill have left soon
uninstalling hspl shouldnt cause any harm........
I didnt realise you had HSPL installed, I take it you instaled that after flashing the stock rom??
If you have HSPL installed......
Try to install a custom rom, ie an energy rom, just as an experiment........
dunno if youve seen the images yet conan, but unless its changed since, the OP has 3.03.0000
also, if he has magldr installed ( i didnt see it mentioned, but..) when you hard reset it takes just a few seconds, because it is only hard resetting magldr (at least thats my understanding, and would offer a reason why hard reset is so quick)
I suspect incorrect 3,14 flash, which didnt complete so its returning to bootloader,
so, OP, bootloader - hspl4 - 3.03.hspl - flash your 3.13 rom again, over usb.
ok thanks ill try that right now, also yes magldr was installed for android but i thought I got rid of it once i rebooted the offical HTC rom.
If this works im donating $20 to you right away no joke .. ive been trying to fix for 13hours straight
Australian icon said:
ok thanks ill try that right now, also yes magldr was installed for android but i thought I got rid of it once i rebooted the offical HTC rom.
Click to expand...
Click to collapse
sd card flash, right?
Step 1 of the flash is the spl gets overwritten by the one in the leoing.nbh rom (3.03.0000 in this case) and then the phone reboots, and starts to flash , , splashscreen (where magldr is), radio, rom.
BUT, the phone wont allow the flash to start because hspl is now gone, so it fails CID checks and stops, so doesn't remove magldr, radio, rom, nothing, it just stops. Further attempts at flashing fail because you teh user haven't notived the spl change, you assume the whole flash failed, and that hspl is still there.
You shouldnt be able to get that far normaly, it would fail before it even starts, on a stock spl, except that hspl was there, so the flash was allowed to begin.
Ok, so its on SPL-3.03.HSPL now then I installed the latest HTC offical rom with USB but still no go
also if it is resetting magldr how come it doesent load up like it used to after a reset
Phone specs:
Model: LG Optimus One P500h
Carrier: Telus (Canada)
Android version: 2.2
Kernel version: 2.6.32.9
Build number: FRF91
Software version: LG-P500h-V10g
Background:
I bought this phone (brand new) in late November 2010. Within a week or two the phone started randomly powering itself off (even when the battery has plenty of charge left and the phone is just sitting on my desk). I hadn't performed any modifications at all (no rooting, no custom ROMs). Hadn't even downloaded any apps by that point.
I have never seen it happen... I'll use the phone like normal, the screen saver blacks out the screen like normal, and then I go to use the phone some time later (a few minutes, an hour, etc.) and I find that the phone has powered off on its own. It happens when I have the phone sitting on my desk, so the power button is not being pressed accidentally. The frequency is intermittent: sometimes it will go for a few days with no shutdowns and then sometimes it will happen twice in one day.
At first I thought it was a battery problem (I thought maybe the battery was overheating and the phone was shutting off to cool down) so I went to Telus and they gave me a new battery. I tried that for a week but the problem persisted. So I took it back to the Telus outlet again and they sent it away to an LG-authorized service center for repair. Doing this cost me $30 for shipping + service charges because I didn't purchase an extended warranty and I was 1 week past the 30 day device exchange period.
When I received my phone back (the service bill said that a "software upgrade" had been performed) the problem still continues! The phone has been shutting down at random exactly the way it did before it was sent away for service.
I didn't want to send the phone away for service again so I tried updating the phone's software myself - hoping this would stop the random shutdowns. I downloaded & installed the proper USB drivers using the LG Mobile Support Tool (I needed to put the phone in USB debugging mode in order for the mobile support tool to detect the phone). Everything was going fine, the LG Update Software downloaded the ~100mb firmware update file (I think V10s) and proceeded with the install but somewhere near the beginning of the install the phone went into Emergency Mode and stayed stuck there. I left it alone for 30-45 minutes just in case this was part of the install but after the program stopped responding I figured this wasn't normal. So I unhooked everything and took the battery out hoping it would reset itself but every time I would power the phone on it would bring up the LG screen then proceed to a bright yellow screen with the text "Emergency Mode!!" displayed.
I tried a few methods to get the phone out of emergency mode (hard reset/factory reset, leaving the unit off for extended periods of time, trying the mobile support tool again, etc.) but nothing worked. The only way I was able to get the phone operational again was to download the original firmware (V10g), install the MS XML sp3 parser and run the KDZ software updater (with phonemode "EMERGENCY" selected).
So with the phone running like normal again I figured I would try the update again. Now when I connect the phone and run the LG Mobile Support Tool it says a new software update is available but then when I click on "Start Updating" it goes through it's initial checks then says that this model cannot be updated, and it won't even attempt to download the new firmware update.
I have found the V10s available here: http://csmg.lgmobile.com:9002/swdata/WEBSW/LGP500H/ATLSRB/V10s_00/V10S_00.kdz
But I am hesitant to try and install it with the KDZ updater in case something goes wrong.
My questions:
1. Is anyone aware of a fix for the random shutdown problem? I read through this thread
http://forum.xda-developers.com/showthread.php?t=944847&page=2
but I didn't see any concrete solutions.
2. Do you think the V10s software version will fix the random shutdowns?
3. Can you think of anything that I'm doing wrong? Why won't the LG Updater let me install the update now?
Thanks
unlikely to upgrade to fix something, most likely factory marriage.
before upgrading try to make a hard reset
when the flash in KDZ try disabled LG Modem Driver
Maybe a problem of a bad SC-card. Try a different one (insert the new one and format it in the phone, then copy the content of the original one via usb)
Thanks for all of your suggestions.
I'll try installing with the LG Modem disabled.
If that doesn't work I will purchase a new sd card. I'm still using the stock one that was provided with the device so maybe that's causing the problems.
Hi,
I just bought a HD2 secondhand from an online shop which was promised to me to be in working condition.
Tried booting it up and it was stuck at the Windows Mobile screen.
Managed to flash HSPL 2.08 (after 3-4 tries?) but when I tried to flash the radio, the tool indicated the current image was... nothing.
It simply didn't display any image version, I thought that was a little strange but I tried flashing 2.07.51.22.2 on it anyways.
A few other versions later (2.12.50.02.2, 2.14.50.02.2, 2.08.50.05, 2.15.50.14) and still no luck (it usually fails around 96% when I do it via USB and its stuck at nearly maximum when I try an SD flash)
Not entirely sure where it came from, but it is HTC branded T8585.
I've tried a Task 29 (though LEO Advanced RUU) which was successful. But still no luck with the radio.
Phone won't boot up most of the time - but I can still enter the bootloader.
Various screens I've got so far:
HTC screen (white background)
Screen with exclamation mark and triangle
Screen that says software update has failed
Sooo... any idea if the phone is salvageable? I've been looking around the forum but I've tried most of the above and don't know what else I can do.
Cheers.
Edit: Doesn't actually say FAIL when I use an SD. It just gets stuck at like 99/100% (full bar) with the words Update In Progress... and never progresses.
So I upgraded my Dell Streak to StreakDroid some time ago and had been updating along the way as new versions came out. At around 1.9.0 my streak started crashing every which way. So I reverted back to the old version - no luck. Then I reflashed 1.9 still no go. My streak now crashes basically whenever I try do anything useful with it. Whenever I open Maps, Market, browse a page with any pictures, watch a video, or even think about using flash my streak freezes up and then capacitive buttons flash a few times and the Streak reboots. Often times it hangs at it the Dell Logo and reboots a few times before being able to get back into android. Sometimes it never even makes it back to android and I have to pull the battery.
I recently tried Farad's Ginger Streak, it was stable for a while but now has the exact same problem! (Yes I did the amss, dsp, gps flash)
I have run all of the Engineering tests in the Fastboot mode ( I was convinced it was the internal SD card for a while) but they all turn out fine.
Something interesting: Whenever I boot into fastboot mode it says TE Failed and something else in red then it looks like it tries again and finally gets to the "Wait for SD Detect" until finally booting to fastboot mode.
I am at end of my nerves at this point! I can only use my phone as a phone! Everything else crashes it! Please Help.
Thank You.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
adrian.galindo said:
So I upgraded my Dell Streak to StreakDroid some time ago and had been updating along the way as new versions came out. At around 1.9.0 my streak started crashing every which way. So I reverted back to the old version - no luck. Then I reflashed 1.9 still no go. My streak now crashes basically whenever I try do anything useful with it. Whenever I open Maps, Market, browse a page with any pictures, watch a video, or even think about using flash my streak freezes up and then capacitive buttons flash a few times and the Streak reboots. Often times it hangs at it the Dell Logo and reboots a few times before being able to get back into android. Sometimes it never even makes it back to android and I have to pull the battery.
I recently tried Farad's Ginger Streak, it was stable for a while but now has the exact same problem! (Yes I did the amss, dsp, gps flash)
I have run all of the Engineering tests in the Fastboot mode ( I was convinced it was the internal SD card for a while) but they all turn out fine.
Something interesting: Whenever I boot into fastboot mode it says TE Failed and something else in red then it looks like it tries again and finally gets to the "Wait for SD Detect" until finally booting to fastboot mode.
I am at end of my nerves at this point! I can only use my phone as a phone! Everything else crashes it! Please Help.
Thank You.
Click to expand...
Click to collapse
Did you try the 2.3.3 Gingerbread ROM?
If nothing works then the internal SD card (2GB one) maybe faulty.
He mentioned testing the internal SD and that it reported no problems.
To the OP, has this occurred on stock ROMs as well?
I am currently running farad's 2.3.3 ginger rom.
As for the stock ROM I don't remember having the problem back in the day of stock 1.6 from dell but that was a looong time ago...
I was trying to go back to complete stock..but any instructions I find seem to be a bit shaky I tried just flashing the stock rom through streakmod recovery but it never booted(didn't really expect it to since I had to flash a new amss and dsp to get 2.3.3). I was thinking about going QDL but that doesn't flash the 1.6 if I remember correctly. I kind've want to send it in for warranty but I need to get it back to stock for that.
Thanks for taking intrest and helping.
Install the current version of your carrier's ROM on the Streak and try that rather than going all the way back to 1.6. This will allow for the following:
1. The recovery image, the baseband, and the software are all the same version.
2. Eliminates hardware as the source of your difficulties.
If the Streak functions properly under the carrier firmware you install, then you can safely eliminate hardware as the source of your problem, which means the software is the culprit. In that case, install Fards' ROM again and test it. It is possible that your Streak had a bad flash when putting GingerStreak on it.
I believe the directions given on the Dell Streak Flashing Guide on the Wiki might be helpful.
Did he factory reset at any time inbetween all those flashes?
Flashing rom after rom wont fix anything if it's the data that's the issue, custom roms dont wipe data as a general rule (they can, it's simply not scripted to on install as it's usually not required for updating the same rom but to a new version).
I didn't even think to ask that of him. Putting a stock ROM on the device does wipe everything though, so wouldn't he be at the same end point that a factory reset would be at?
A stock update will, but reading his posts i'm unsure he actually managed to get any stock update to complete as he was likely doing it wrong
If I had a penny for every time I factory reset my phone....
I can't tell you how many times I factory reset my phone between rom flashes but it didn't help any. I tried both the factory reset from the "black and white" and from within StreakMod. I have cleared the Dalvik Cache and the batter stats and the entire cache partition. I have run fix permissions out the wazoo. And it never really helped any.
Anyway I just installed the latest stock AT&T Rom (unfortunately they are only at 2.2.2) as suggested by Strephon (thanks for the wiki link by the way that place is amazing! How is it I never ran across it in all my time with the streak...)
The phone seems ok...but so did all the other ROMs when I first installed them. Any ideas on how to "stress test" the device short of installing stuff from market and trying to do everything?
Thanks for all this help by the way you guys are being awesome.
Well nevermind...that didn't take long at all. It is giving me the same problems as before. It is freezing, flashing LEDs and rebooting a few times. It made it into android for a sec while it said "checking SD card for integrity" in the status bar then rebooted again and finally booted into android.
If you're having this problem even with a stock ROM, I believe you have a hardware related problem, and that it was simply coincidence that it happened shortly after upgrading to custom ROMs.
adrian.galindo said:
Well nevermind...that didn't take long at all. It is giving me the same problems as before. It is freezing, flashing LEDs and rebooting a few times. It made it into android for a sec while it said "checking SD card for integrity" in the status bar then rebooted again and finally booted into android.
Click to expand...
Click to collapse
If its not under warranty, I would look on these forums for a disassembly guide and replace the internal sd card. I replaced mine with a 4 gig just for the heck of it.
Alright I guess I will I call Dell tomorrow and see if I can't get it fixed/replaced.
According to the warranty site I should still be under warranty.
I'll post back once I contact dell. Thanks for helping out so much!
Success
Called Dell and they next-dayed me a new streak. Runs just fine. I guess it was a hardware problem after all.
Now Last time I upgraded my streak from stock I had to go through a whole bunch of hoops (QDL, then some intermediate stock roms then streakmod and finally DJ_Steve)
Is this still the recommended path to 2.3.3 or has a better way come around since?
Hello!
Having a problem with i9300 device.(4.3 rom)
The phone starts up. Can use device for approx. 2 minutes, then freezes,screen goes blank and phone restarts automatically.
Recovery mode does not hang but is kind of slow and does not always reply to pushing volume up/down.
Have tried setting usb debugging on to flash but no use,if phone freezes so fast.
Also tried several times recovery mode-wiping and restoring to factory, but it doesn´t help. Phone still freezes after 1-2 minutes.
May You please offer a solution I could try?
Thanks!
rom?
original rom. phone has never been modded,used only latest update by samsung.I can write exact rom version in the evening.
Boot into download mode and see it happens there. If not then flash the latest stock firmware for your country with odin, factory reset in recovery before first boot.
If the phone freezes or reboots while in download mode then you have a hardware fault.
boomboomer said:
Boot into download mode and see it happens there. If not then flash the latest stock firmware for your country with odin, factory reset in recovery before first boot.
If the phone freezes or reboots while in download mode then you have a hardware fault.
Click to expand...
Click to collapse
I will try that in evening and will let You know how it worked out. :good:
Tried latest firmware with odin. Download mode works fine and goes all the way to the end. but after finishing and first boot, setting up android language etc. for the first time, it hangs about 1 minute again.
hardware faulty then?
Yes, it sounds like it -something is breaking down after a little use.
if some part of hardware is faulty, is there maybe some kind of diagnostic tool that I can run without booting android fully up? then I could get to know what kind of system part is problematic. If I'd find out problematic part, maybe there would be a change to modify android rom, so the problematic part of system would be turned off always?
just an idea
I doubt it, even Samsung don't bother with component diagnostic -they just replace the motherboard.
My wife had a similar problem with her phone. I downloaded Dummy File Generator from the Play Store n ran the application. Been more than 6 months now with no lag.