My Atom stucks in Update Utility mode ! I flash almost roms available ! I can complete but still stuck ! Any idea ? Please help me !!!
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
don't work
i have the same problem..did you solve your problem? if you did, please tell me how to fix this problem...stuck in update utility screen...
You have only one choice. And that is to return your Atom for repair. Mine was actually replaced with a new one 8)
See here http://forum.xda-developers.com/viewtopic.php?t=50749
xda ii s boot loader mode
Hi iam lok,
Is there any updates on the Boot loader problem.
Regards
Lok
IamGuest said:
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
Click to expand...
Click to collapse
Guys, dont worry. You have to be patient.
I had the same problem and following O2 Support suggestion
I returned it to their service center .
Now forty (40) days later I a still waiting for something that had a max turnaround of five working days.
take battery out - start update utility and stop at screen before it starts to install.
put battery in and connect to pc and then click continue
worked for me a while ago... i was just listing steps from my memory so i couldve written something wrong there
The steps are not clear :roll: Do you take battery out and connect atom to pc before starting update utiliy?
you take the battery out so the atom shuts down completely
and then you turn it on/plug it in and immediately run the rom upgrade
if you want to solve this problem use anther pc to upgrade your O2 ATtom
because the problem in your PC not pocket ( A atom) .
i had the same problem before i solve it when i change pc
I tried on three different laptops and it still did the same...would not finish flashing radio rom and now stuck in utility update black screen...any other ways to repair this problem?
ok had this happen to me a few times, seriously cant tell u what worked but keep trying to do soft boot and boot loader, and battery removal and reboot the computer, then try update again...
Each time it happened to me i had to try and try and after a while (maybe its a time thing) it worked amazingly enuff.......i was told to take it back to store, but perserverance won out!!.....
i figured if i have to take it back i have nothing to lose so i tried all the solutions and eventually it responds........
Good luck..
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
NeilB said:
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
Click to expand...
Click to collapse
Hello neilB. Could u, or anybody, tell me where I could find ROM such as yours? I wanna try it to my Atom. Perhaps, God helps me, I could "cure" my Atom which is stuck at "Update Utility" and when I flash its ROM, never pass stage 5.
Thanx in advance. i really appreciate it.
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
kubo_yosiharu said:
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
Click to expand...
Click to collapse
Please go through this I had the same problem, but remeber to follow the instructions precisely as if u do not follow the same procedure u will not be able to correct the problem:
http://forum.xda-developers.com/showthread.php?t=358442
Related
I've done all search BUT still can not solve out my problem.
I tried to upgrade my current ROM (1.03) to 1.60 BUT when upgrade in process; suddenly it said cannot find the device(XDAII).
At that time I took out the machine from cradle and did soft reset. And put it back to cradle to continue upgrade. And the error message still said it still can not find the device.
When I tried to enter into Bootloader mode and USE ROM on SD to restore my original ROM, BUT I tried the method mentioned in some post;
still cannot go to BOOTLOADER mode. On the screen it always said " Serial on the top.
Could anyone help me please?
I have the same problem..
i even tried with Qtek Rom, MDA rom... still not working.
When I turn on the xda II, it only displaying serial on top and v.1 06 at bottom.
tried to run the xdaII upgrade rom with the error :
ERROR 100 : MODEL ID ERROR 1-N-PH-PH-PH
If I try with QTEK and MDA Rom it just does nothing, or it hangs for a long time..
I have tried many times and still not working..
please anyone..
I have the same problem, people, pls help
rom update from sd card
hello,
i did had this also on my old mda..
i fixed it with a rom update on a sd card
good luck
still waiting for a good working 2003 se for my mda2
XDAII stuck in bootloader
mine too , stuck in bootloader with written :
SERIAL V1.06
nothing else ,
what can we do pals ?
no one try to help ????
please ?????
thanks
steve
if you have something written on the screen; such as SERIAL V1.06 then in my opinion you're still okay. do a couple of hard resets, put the unit back on the cradle and double click the upgrade file again. a lot of chaps ran into this same problem but eventually got it going again.
cheers
Thanks Robson..
I did that last nite , but still facing same probs .....
by the way , how to drain my batt ? just take out from the unit for 1 hour ?
and it will automatically drainned ? pls tell me ... thanks before...
Hope this is help...
I have the same problem b4, its frustating to see my XDA become an "expensive brick". After trying everything finally worked. What i did, after u turn on your computer plug in the cradle and also put the XDA into the cradle. Usually the computer didn't recognize it as Pocket PC, so u need to insert the companion CD to ur CDROM. After the computer install the driver, go to folder where ur upgrade file at. Click on HimaUpgradeUt.exe and follow the instruction until finish. DON'T FORGET not to disconnect the power or even take out the XDA headset from the cradle until finish. Good luck guys
After I tried to downgrade my Qtec2020 from WM2005 tot WM2003SE the updated stoped in stage 1.
This is what I found in the RUULog.log file:
19:15:11 Connection with Serial
19:16:31 Begin stage 1
19:17:01 CE Erase retry 1
19:17:31 CE Erase retry 2
19:18:01 CE Erase retry 3
Now I am stucked in bootloader mode and tried softreset, hardreset, special WM2005 hardreset but nothing seems to work. I have only a grey screen with Serial v1.02 on it.
Is there anybody who could help me
I've never performed any downgrades from WM5.0 but I have an idea that could work?
Install WM5.0 again, then perform a Hardreset but this time perform the Registry and Storage format (press power+record+camera+reset pin for about 5 seconds and you should see a menu on the screen, by using the record button to select an option and camera button to change to YES. It should be NO, YES, YES and press ACTION button to save changes). Then unhide the Extended ROM and erase anything in there.
Then perform the downgrade to WM2003SE.
I hope this works for you...
Regards,
Rayan
Thanks for the information but it's not the solution.
I tried to install WM5 again but I get an error 112 during the install.
The RUULog.log file:
20:42:03 Connection with Serial
20:43:26 Begin stage 1
20:43:56 CE Erase retry 1
20:44:26 CE Erase retry 2
20:44:56 CE Erase retry 3
The device is still stuck in bootloader mode. All the reset actions won't work (soft, hard, special)
Have you tried the upgrade/downgrade method using an SD card instead of the cradle/pc?
No I only tried it by USB/PC. I will search the forum for how to do this and give it a try. I will let you know later if this is the solution. Thanks for the information so far.
Regards Marco
I search the forum but can't find any way to do this. Can someone tell me how to flash by SD card
It's in the Wiki, not the forums...
Here you go:
http://wiki.xda-developers.com/index.php?pagename=XDAtools
Good Luck!
Hi, I was just upgading my XDA 2 os when my laptop froze in the middle of the upgrade! Now it only has the o2 startup screeen it won' turn off or connect to my computer to complete the upgrade. What can I do?
Is my Xda gone for good??
skud try aggain
you can put it back in bootloader mode and try aggain
this time on a destop you know power problem in laptop
you will not want a power failure in the middle of an upgrade
hope thats helped
Stuck on Bootloader
I experienced the same thing too.
Just detached battery from your device for about 10 minutes (I pressumed, may need more time)... then do the downgrade again.
in your PC task manager ''end process'' the ff:
''wcescomm.exe''
''WCESMgr.exe''
''rapimgr.exe''
now connect again the device and start the reflash...it works for me.
hope this wl help you...
No joy I'm afraid. How can I get it back in bootloader mode when I can't get past the O2 startup screen. Putting in an sd card Doesn't do anything either it is completely dead except for the annoiying but colorful O2 Logo.
Ok, it just turned itself off so I am after turning it back on andnow all I have is a white screen! What is going on? The laptop crashed when it was at 65% in the upgrade proces.
I'll give this taskmanager thing a go and get back to ya.
Thanks for all the help btw!
I have placed a ROM.nb1 on my SD card, but I get a eror with the XDA OS Image Tool. It looks that I can't find any way to get out of the bootloader mode whatever reset I tried. The battery was out for almost 12 hours but this also makes no difference. Is there a other way to flash by SD card or is there a way to reset/upgrade the bootloader mode. I think the bootloader mode hangs or is corrupt.
Regards Marco
I've tried that now and it still won't connect and still the same white screen! Any othere suggestions? Is there anything I can download which would force a connection or install something onto my XDA or does anyone know how I can get past this blank screen and maybe get to the settings window?
This must have happened other people anyone managed to fix this?
:!: :!:
hey power kite! It seems we got similar problems but your a bit ahead in getting it fixed. Can you tell me where you got the Rom.nb1 file so I can give this XDA tool thing a go?
What kinda power kite you got BTW?
Here is the link where I get the NB1 file
http://forum.xda-developers.com/viewtopic.php?t=8606&highlight=sd+rom
Good luck
Cheers Power kite,
I was just doing a bit of seaching on the sd flash method and found a website that takes you throught it step by step if your interested
http://en.pdamobiz.com/en/forum/PDAforum_posts.asp?TID=93&PN=1
Hurray I'm back in business!!! Talk about relief! :lol: Its upgrading as we speak!
Now just to watch it like a hawk and not let this crappy laptop crash again!
Thanks everyone!
Give that link a look Power kite.
Skud
99% !!!!!!!
Great that it worked for you.
I did procedure 1, 2 and 3 but I'm still stuck in bootloader mode. Every upgrade WM2005, WM2003SE wich I have flashed before give me an error 112. I have flashed my SD card but I don't get any instructions on my screen.
Is it possible to install the bootloader again or upgrade it. I think my problem is the bootloader.
My dopod is on ipl/spl 2.20
while trying to update to the latest PV 4.0.0.0.6 Touch, i encountered an error..
Fine, reset the device, went to bootloader, started the PV_Temp upgrade file for my G3 dopod.
halfway, the update fails and says the NBF file cannot be used.
i've tried every other NVID rom and it is the same..
so now i'm stuck in the bootloader screeen and i can't do anything
Please try the search button in this forum!!! And don't worry it's not bricked;-)
sayjeng said:
My dopod is on ipl/spl 2.20
while trying to update to the latest PV 4.0.0.0.6 Touch, i encountered an error..
Fine, reset the device, went to bootloader, started the PV_Temp upgrade file for my G3 dopod.
halfway, the update fails and says the NBF file cannot be used.
i've tried every other NVID rom and it is the same..
so now i'm stuck in the bootloader screeen and i can't do anything
Click to expand...
Click to collapse
check your .NET Framework and see if you have the 2.0 version installed. Reboot your pc and start again. We always experience these hiccoughs.
i've tried the search..
seriously saying, its quite hard to find what i want..
i seem to be able to flash the PV_TEMP ROM, it says on my computer its successful but my PDA just goes back to bootloader.
anyway, i'm installing .Net framework 2.0... will see how that goes..
still doesn't work..
RUU says its congratulations...
PDA goes back to bootloader
i cna flash jester's rom, i can flash PV_temps rom..
but all i get is the bootloader screen after that..
can't flash the NVID thats from the upgrade guide... it just says wrong NBF file..
wonder how much will it cost for me to send it to service center to replace the whole flash chip
new problem, now i can't do anything at all cause i think my batt is dead..
how can i recharge it ?
sayjeng said:
new problem, now i can't do anything at all cause i think my batt is dead..
how can i recharge it ?
Click to expand...
Click to collapse
so you know now what is the problem!
recharge it by connecting to a PC with USB and wait wait wait and hope for the best. Try recharging it by what ever means you can do. If you said, you are successful in getting PVtemp, then, try installing battery_status.cab (find it search it by google or whatever) and watch the battery_status line on the front page and wait for a + sign before the 100mA at the right bottom line to appear.
Wait till it is full, then redo step 2 again. I'm sure you can get over without getting the machine to the manufacturer for repair.
no no
the first problem still stands
i'm still stuck at bootloader..
but now i can't flash anything cause my batt is dead..
so i've got 2 problems now
hello all,
sayjeng, I got the same problem last week.
I couldn't use any RUU rom because of the corrupted nbf file.
The PV_TEMP rom worked but I was stuck on boot loader screen too...
I tried many times and with some random hard resets... Eventually, the fourth time , WM5 started...
My advice are :
- charge your battery by any means like SeaPea said
- reboot your desktop computer
- remove your (fully charged) battery from your phone for some seconds and put it back...
Really, I may have been lucky that time...
I just wanted to post here to say that I sympathize...
Good luck!
will give it a try tomorrow..
its past 1am now and i need to be up early tomorrow..
if it doesn't, really have to make a trip to service center..
wonder what should i tell them then..
oh, forgot to mention
i can't hard reset..
i can get to the part where it says 'Press Send to restore factory default, Other keys to quit'
when i press Send, it says Format FAT Partition and followed by Format is Failed
then i get a flash for 1 sec of the vendor boot screen which is all green, and its back to bootloader
sayjeng said:
oh, forgot to mention
i can't hard reset..
i can get to the part where it says 'Press Send to restore factory default, Other keys to quit'
when i press Send, it says Format FAT Partition and followed by Format is Failed
then i get a flash for 1 sec of the vendor boot screen which is all green, and its back to bootloader
Click to expand...
Click to collapse
me too....any progress?
Jow ... flash your rom from dopod!
If your Radio Rom is crashed ... it stuck at Bootscreen too! After that it must run! it fix partition errors too.
ROm from dopod is 2.15..
my prophet is now on 2.20...
i can't flash it... i haven't been able to find a vendor rom wiht 2.20..
does anyone have any ? Qtek maybe ?
something to get my prophet running...
cause i did try in my attempt to get my prophet back by flashing the Radio ROM.. and it fails.. maybe thats why i can't boot my prophet
tried almost every rom..
used almost every RUU
anyone got any RUU that might help ?
or any suggestions ? thinking of throwing the towel and just pass it to dopod for them to handle....
worst case, change ROM chip
finally
I got this to work using the guide - BUT:
Windows XP SP2 English was the key for me.
I used VMWare to do step 1 of flashing (NVID)
then step 2 of flashing I did on a separate PC.
Worked after so many different attempts
i am running on XP sp2 english.. not using vista..
problem is, i can't even hard reset my phone.. it just says Format is Failed.
but my phone seems fine and still responds to my plugging the USB in and reseting....
Hi sayjeng
The same problem with my imate jamin too..
Whatever you said in you posts is an exact recall of my case.
Now it makes two of us
Waiting to see if someone can come up with a solution.
IPL/SPL at 2.20
Frequent automatic disconnection from activesync.
No means to charge the battery which i think is almost dead.
Tried the Dopod rom,for no avail.
The list goes on and on just like yours.
help..Anyone..?
Hi Guyz
I'm trying to upgrade my friends O2 ATOM to any new software .
the problem is that when it reaches RADIO UPDATE
it stays on 0%
PDA Screen says ( UPDATE RADIO STACK ,,,, PLEASE WAIT ... )
IF I REMOVE THE USB CONNECTION , THE ATOM STICKS ON WINDOWS SCREEN , AND SOMETIMES ON SCREEN ALIGNMENT .
i tried three different roms ad got the same result , even thru BOOTLOADER screen, it is very imbarresing , as i promised him a better performance device , now it is not booting .
hhhheeeellllppppp
pleaseeee
he is looking at me and only flames are showing from his eyes
just keep flashing the device, it fails sometimes on the first flash at the radio section, simply disconnect it and then reflash it for the 2nd time.
How long you've wait the process?
I've upgrade my atom more then 10 times and when in Radio Updates it's also not showing the progress as what you've seen.
But it doesn't mean the process is stopping. Just wait and the process will finished. (Usually in it shows the progress in your PDA screen)
Don't unplug your usb cable before it finished.
unfortunatly i had to unplug the ATOM
now it gives only one massege
UPDATE UTILITY
did i brick it ?
for me, I'd take out battery a while and then connect USB and try to flash with wm5 rom like "Xda-Atom-ENG-20060105" (you can found on this forum under "Collection of All O2 XDA ATOM ROM AKU *** (WM5(2*->3*) & WM6 (0.3*->0.7*))" post).
And then upgrade to wm6 rom by ... jiggs, homer285 & udayrulz .....
hi konanda
will this resolve the problem?
yeah, I have done alot of time to solve this problem on other xda atom also .... if you want, I'l upload this wm5 rom on mediafire ....
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Just keep flashing the device.. take a bit longer time and then will complete the updating ....
abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
Allow the projected 30 mins for the update, if you plan to update via SD Card be sure to read, ALOT! good luck, oh you could have a little read in the Atom Wiki too.
could be your cable or connection?
ATOM ROM update problem
I had the same problem & tried different ways explained in this thread.
No success.
I tried with old original ROM and all new ROMs as well, it stucked on updating RADIO BURN message on computer and ATOM displays Updating RADIO STACK.
I tried removing battery and kept for some times and tried back but same result. Please anyone can help me
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
max20041988 said:
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
Click to expand...
Click to collapse
try to update to any WM6 or if you still want the WM5, there are a lot of ROM
's available. I had this tradgic experience aswell with o2 default ROM. Im contented with the WM6 although no a2dp support yet =)
abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
i'll agree with the others, better change USB cable as well =) It could be faulty you can use cable from canon digicam/motorola phones et. al.
I would suggest reflashing the ROM with cooked ROM's available here like WM6 or WM5 if you still want to stick with it. o2 default ROM gives me a headache before. No1 rule before upgrading ROM...... Read the WIKI hehehehe
Hey guys I had the same problem, I went through the procedure as here http://forum.xda-developers.com/showthread.php?t=358442
Hope u can also flash 'OS+EBoot' part of it and then after ur Atom Exec restarts u can go in bootloader and flash the original WM5 from O2 ‘Xda-AtomExec-ENG-20060614_R060428N_EX0028.exe’.
Guys,
Helpful tip, just hard reset your Atom Life and proceed with upgrade. I used this way after 5 times of unsuccessful tries, after I hard reset, it works!
For every unsuccessful try, I learned so much on how to restore my Atom life from dead device. send me a PM if you need help, hope my solution will work also on you. I will try to detail my experiences and post it here if I have time.
do share here? how u revive the atom life every time?
Do you know how to dump the Radio ROM?
farbird said:
do share here? how u revive the atom life every time?
Click to expand...
Click to collapse
I tried to upgrade my ATOM and after running the ROM upgrade, it is stucked in 0% Stage 4. After an hour, I pulled out the cable and tried to restart the device but it gives me a screen "DSUU". I press the record button+reset and removed the SD Card and choose the option 1 (Start OS) and it gives me a revived status but not Text Message option. I tried again and again and it is the same. Last time i tried, I left my device overnight and nothing happened. But when I pulled out the cable and restart the device, it starts just like before and it gives me the original screen and setup and nothing happened to my ROM Upgrade.
I tried again the upgrade by resetting first the ATOM life into factory settings (HARD RESET) and run the upgrade and everything runs smoothly. Now, everything is fixed, and upgraded and I reinstall again the themes, screens that I want.
Hope this helps.
can u post tht ROM
can i install tht on o2 atom life.....
mailpravinat said:
can i install tht on o2 atom life.....
Click to expand...
Click to collapse
Yes, I am using O2 ATOM Life running in WM6 (ROM Source - seeo2.com)