I sent my TyTn to Arvato Teleservice in germany, does anyone have a phone number for them?
Phone +45 70223091
e-mail: [email protected]
Don't expect to get your phone back until after a month, I didnt. And when it came back the camera was broken.
http://www.teleservice.com/teleservice_departments_germany.php
agerbo said:
Phone +45 70223091
e-mail: [email protected]
Don't expect to get your phone back until after a month, I didnt. And when it came back the camera was broken.
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Thanks, but that phone number is for Denmark. My phone went to Germany and the center mine went to does not have a phone number on the website. I just wish they would reply to my email.
Anyone else send their TyTn to Germany for repair? Did you get any communication from them? I'm approaching 2 weeks from ship date and I haven't heard anything from them and they have not returned any of my email.
Thanks
Related
Hello,
I got several messenges (PN) how I've unlocked my Athena and so I give the answer in a new threat:
I bought it regualary for the full price in Germany, and so unlocking was free for me. If I had bought it with an contract, I would have to pay € 100,--
I didn't find the advice how to unlock it in English, but her is the German page to unlock it officially: http://tmobile.combase-service.de/index.php
If anyone needs help, I will help him!
Teja
What is its full price?
99euro unlock solution
Thanks for the pointer re unlocking via tmobile germany for 99euro thankyou very much. However I think the eu and brussels gets too much off us all-ready so I'll wait untill someone with more ability than me works out how to unlock it for a bit less. Like zero. !(o_o)!
Cheers
Oh yea
Do we need Brussels for sprouts?
Unlocking Ameo
The full price in Germany is about € 900,-- but if you bought it without any contract (also to a lower price) you should be able to unlock it for free.
It's necessary to have your bill and the IMEI of your phone.
The German number (don't know if it works for international calls is:
0180 5 330160 (international maybe +49 180 5 330160) but they open at 9 am.
You've to call them and ask for an unlock-code. They will give you a number and you've to fax them your bill and your IMEI to +49 6188828556
It's also important for them to get your name and your e-mail.
If it's not possible to call them because of international, I could do it for you. But then I need your address, your e-mail, your amount you've paid for the phone and your IMEI. I would call them for you and ask for the number. Then I would send you the number so that you could prepare a fax and send it to them to get your unlock-code. Teja
Now I know what to do when you have a reciept with a non-subventioned Ameo:
Send a mail with the reciept, your name and your IMEI to [email protected] and ask for the unlock-code!
Teja
now english rom please?
Got my code and have unlocked
Teja said:
Now I know what to do when you have a reciept with a non-subventioned Ameo:
Send a mail with the reciept, your name and your IMEI to [email protected] and ask for the unlock-code!
Teja
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Thanks to Teja who was my mediator, I got my code and successfully unlocked the SIM lock!
Now I feel I have a "complete device"
simlock
i become my simlockcode for free,
i wait long for my ameo and t-kom give me code for nothing..
http://amd.co.at/anti/?pocket/pics/Ameo/simlock/
very nice
regards
can i unlock by t-mob uk ?
cudo
unlock
call and ask...
regards
antivirus said:
call and ask...
regards
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i did not think of it...
thc
I emailed T-Mobile UK and asked them how to unlock it.
You have to have had an account with them for one month and paid all your bills, and then they will add £15 to your next bill and supply you with the code to SIM Unlock.
Teja,
Thanks for the tip. I emailed T-mobile last week monday and received the unlock code on thursday (good way to start the easter weekend).
HI All
I got my phone from T-mobile 2 weeks ago and i love it its been working very well.
I Just called T-mobile uk and was told that it would cost £15 on my next bill so i have done that and i will let you know how i get on.
Following an advice from Teja, I sent by mail an inquiry to T-Mobile Deutchland and got a code a few days later by e-mail. I have a Dutch device, bought in Rotterdam and I got the unlock code free of charge from Germany.
please advise
Teja said:
Now I know what to do when you have a reciept with a non-subventioned Ameo:
Send a mail with the reciept, your name and your IMEI to [email protected] and ask for the unlock-code!
Teja
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gd mrng teja 2 qestion's please
1. what do u mean when you say non-subventioned Ameo
2. what happends if i dont have reciept ?
thanks
hello
I was in the trip in England and bought a device of exit poll: vodafone compact iii ( vodafone1605 ) and when I returned to my national I live in Israel, i only used it for 29 days before it started playing up. everything on the handset worked perfectly but until the 29th day. it just wouldnt turn on anymore.(Of course that tried to upgrade the device without to examine if it cid-lock )
I approached the importer of HTC in my country and he told me that they are not repair in the device of vodafone these only of htc and because on me to turn to Vodafone.
To the something there is an idea I live in Israel and can't arrive at England what I can do?
Tried to do number 6 from here:http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem3
but the device is unwilling to work simple dead
Why don't you phone Vodafone UK and see what they suggest? They probably send the phones back to HTC for repair anyway so maybe they could arrange for you to send it to HTC directly.
Thanks for the attempt to help
yesterday I spoke with delegate vodafone uk on the phone +447836191191 In his words because must bring the device directly to them and it's impossible to send the device in the registered mail
There is an other solution because I will not mean to traveler soon to England
Try Vodafone Business Customer Services: +44 8700 746 464. As long as you tell them you use the phone for work purposes they will accept you as a business customer.
For me they always do a next day replacement of handset (by courier - with the courier picking up the old handset at the same time). Perhaps if you have a friend in the UK you can send your phone to them and then get Vodafone to send the courier to their address?
Hi,
I bought a Toshiba TG01 from Orange on 19th Feb and have unlocked it to the O2 network. The call quality is crap and it freezes... Is it true that I can get a replacement phone from Orange with my original receipt?
Kind Regards,
Oliver
oliverjh said:
Hi,
I bought a Toshiba TG01 from Orange on 19th Feb and have unlocked it to the O2 network. The call quality is crap and it freezes... Is it true that I can get a replacement phone from Orange with my original receipt?
Kind Regards,
Oliver
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Pay as you go? If so, you only get a 1 month warranty from orange, then its down to the Toshiba warranty. Have you tried a rom with radio 1600, because that solved a lot of my call quality problems
InsertNameHere said:
Pay as you go? If so, you only get a 1 month warranty from orange, then its down to the Toshiba warranty. Have you tried a rom with radio 1600, because that solved a lot of my call quality problems
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Nope, 12 month warranty from Orange. Under the Sale of Goods act, Orange cannot defer support to the manufacturer
for first 28 days return to orange shop. After this they exchange replacement handset at your address. Arrange through customer sevices. The courier picks up shell only (no battery, back or box) so it is not checked for simlock. However I would advise you to top up and/or use the orange sim you purchased with the phone before calling customer services.
Good day everyone,
I had an Xperia X10 T-Mobile Contract UK, I sold the phone yesterday on eBay. In the item description, I stated that it was locked to T-Mobile.
Anyway, the buyer received the phone today, and said when he inserts a SIM card into the phone, it displays that it needs an unlock code, I told him to try a T-Mobile sim card and he said it is still showing that it needs an unlock code.
How is this possible, it is a T-Mobile phone, therefore any T-Mobile UK sim card should work, my brother also has an X10 T-Mobile Contract phone and I just tried another T-Mobile sim card and it worked in his.
Now the seller is asking for £25 for an unlock code or full refund, I said I will issue a full refund if you send the phone and I receive it like how I gave it to you and I will issue a full refund, but he refused and said I should send the refund first or £25 for unlock code.
Seems to dodgy to me. What do you guys think?
I know I am asking too much but please help me out.
Thanks.
Something is not right here.....
Anyway proper refunding process is that a buyer ships back the phone to a seller first. Don't refund until you get your phone back.
hasei said:
Something is not right here.....
Anyway proper refunding process is that a buyer ships back the phone to a seller first. Don't refund until you get your phone back.
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yes you are right, I just watched this video.
http://pages.ebay.co.uk/resolutioncentre/seller_tutorial.html
and it says, the buyer should send the phone first before I issue a refund.
Thanks.
Okay. So about a week ago, I got my GTS7500. On the first day, I successfully rooted it. The next day, I broke it in a incredibly careless way using the command line: http://forum.xda-developers.com/showthread.php?t=1744909
It is now completely unresponsive. Don't question me on that. I know.
I emailed Samsung with a fabricated story, trying to sort out a repair/replacement... 3 days later, nothing.
So after giving up with the email system, I finally phoned customer support yesterday.
I described everything that had happened (a version in which my phone just dies unexpectedly with no wrongdoing from myself...), and I was sent an email with all the information I need to send it to a repair centre.
So, it's all packed and ready to be sent to Norwich Samsung Repair Centre.
...I am quite anxious though.
I asked if I'd be getting a replacement, and I was told I would be getting the phone I sent but repaired. Well... if they DO repair the phone, they'll see that I've tampered with it.
Unlike what I thought, I won't be getting a replacement... but what if they can't repair it?
I'm nervous I'm going to get an email or a phone call from someone at the repair centre with bad news... or confronting me on my heinous crime.
Also, if they find something, they'll likely remember my phone and my details and have it blacklisted from being repaired in any repair centre.
To add to my worries, I finally got a reply from my email:
Unfortunately we are unable to replace your mobile phone as your warranty in accordance with your statutory rights within the first 28 days lies with your retailer, after this time has elapsed your warranty is a repair only, therefore if the retailer are refusing to exchange the unit for you, all that we can offer you is a repair.
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More and more seems like they won't be sending back a new shiny phone... which is a shame.
The virgin mobile branding really pisses me off.
Also, I have written a description of what happened to my phone which I must send with the phone to the repair centre. At the end of it I've added:
If it does turn out to be completely unrecoverable like I expect, I ask that you refurbish me with an unlocked phone. Unfortunately, the seller I bought this phone from claimed it was not locked to a provider, but it turned out to be locked with Virgin Mobile. In the time the phone was working, I had not yet changed providers/sims.
This would be much appreciated to save me the hassle of doing this.
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Is this a good idea? Will it do any good/harm? Given that it seems quite unlikely I will be receiving a new phone, should I ask them for an unlocked phone?
I'm not sure if it perhaps looks a little suspicious...
Should I even send it off??? If I go in person will it increase my chances? Could i walk away with a repaired/new phone in the same visit?
Please give me some answers quickly. If I'm sending it off I want to do it later today.
Many thanks.
98 views and no replies?
Please, I need some advice. If I send my phone later today and then find out on this thread that it was a bad idea, that's gonna really piss me off.
ask for a unlocked one
ajay8055, I'm trusting you... Because you're the only person who replied.
Let's see what happens.
Off to the post office now.
hedgehog90 said:
ajay8055, I'm trusting you... Because you're the only person who replied.
Let's see what happens.
Off to the post office now.
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It's always fuzzy to have carrier locked phones they end up with problems more often.... And dude before flashing a firmware ask someone of your carrier to see if it works or not.... Preventing is better than cure
So I've now sent it back.
But there was a slight problem, or seemingly so.
In the email, it said this:
You can send the handset off for repair by using one of the below address options:
‘FREEPOST SAMANREP’ (This is a freepost option)
(On the front of the envelope)’
OR
‘A NOVO COMMUNICATION HOUSE (This is a standard delivery option and will be chargeable)
SAMSUNG
VULCAN ROAD NORTH
NORWICH
NR6 6AQ’
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So, I did the above option, I just put FREEPOST SAMANREP on the envelope. This seemed strange to me at the time. When I took it to the post office, the lady behind the window looked at it and gave me a puzzled/concerned look, and I explained to her the reason behind it.
I sent it anyway.
Won't be too surprised though if it's sent to the return address in a couple days...
What's weirder is googling FREEPOST SAMANREP returns absolutely zero results. Try it yourself if you don't believe me.
What do you think? Weird?
Also, I'd like some reassurance about my return. I'm quite anxious that I'm gonna get in trouble.
I've just done the same thing - sent my phone back to "FREEEPOST SAMANREP" for repair, as instructed by Samsung and printed on their address label. I got alot of resistance from staff at the Post Office, who were convinced that it wasn't a valid address.
Was there a happy ending to your story?