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Hi Heroes
Did you ever have trouble syncing your Hero with your PC? No connection with HTC sync? Only usb connection and access to the SD card? Maybe you got no connection at all? HTC sync couldn't find the driver... Or you actually used to be able to sync, but you can't anymore?
Well, I know how annoying this can be There are a few things you might wanna try. They worked for me...
a) Get HTC sync and install the drivers.
Windows 7 users (like me) will get an additional challenge, but it is doable IF you read this this thread (entirely!)
Remember the HTC Hero sync tab in the notification area trick (mentioned by #19 Magnus in the above thread).
Also remember #7 Daniel Kruschinski comment on restarting the phone.
b) Now, why create my own topic if every answer can be found in this thread? Simple: I DON'T WANT TO RESTART MY PHONE EACH TIME I HAVE TO SYNC!
Question:
Sync works after phone restart (if drivers are installed properly), but stops working after a while... why?Answer:
Because the HTC sync app (called "PC synchronization" or similar) ON THE PHONE stopped working.Question:
Why did the application stop working?Answer:
Because a) it shut down on its own (bug or whatever), or because b) you killed it with a app like Advanced Task Killer (ATK) in order to try to free some memory because your phone was being sluggish...Question:
Why not simply restart that app by going to "Menu" - "Settings" - "Synchronization" - "Sync with PC", since this IS the app?Answer:
...because it doesn't work! You can restart the app after it died, and it will show on ATK, but the syncing WILL NOT work. Weird, but that's the way it is...Question:
So what do I do?Answer:
Don't kill it! Oh, and by the way, if you use ATK, unchecking HTC sync in the program WILL NOT BE GOOD ENOUGH!: ATK will still kill it (!).
You HAVE TO add it to the "Ignore List" in ATK in order to keep it running (long press on the app in the list, then choose "ignore"). Strange, but true... This only applies to HTC sync, as far as I can tell. Don't ask...
A few more things, while we're at it:
- If the events of the calendar OF THE PHONE don't transfer to your Outlook calendar or your Google calendar , read this thread to know why (jr2408 's post).
why, WHY did they do that? Why can't you merge the calendars? Why can't you change the event's calendars after having entered them? At least, the phone remembers your calendar event settings... Uff!
- Here are a few apps you might want to install. They are free, and they are really usefull:
Advanced Task Killer free:
Allows to free memory by shutting down unused background apps. Removes sluggishness - awesome! Remember to use the ignore list for apps like HTC sync and TouchFLO
Quick Uninstaller:
Makes uninstalling apps a one-click operation. Cool!
Y5 - Battery saver:
Fantastic! Turns off the phone's wifi when you're not close to your (or a chosen) Access point. Remembers location by GPS tracking and thus saves you A LOT of battery energy. Try it, really...
3G Watchdog:
Keeps you informed of your Data connection rate (on 3G network, not wifi) and warns you when you reach a certain value. Very useful for those who don't have free unlimited transfer...
aTrackDog:
Keeps your software updated, even if it doesn't come from Android Market.
ASTRO:
An explorer which lets you manage your files.
Barcode Scanner:
Obvious...
Shazam:
Recognizes songs by listening and finds info on the Web. Impressive!
Wifi Analyzer:
Helps you spot the most appropriate Access point if several are in the area...
Sky map:
Helps you identify stars in the sky. Powerful!
AND:
Robo Defense (addictive!); Mario Simulator (laughing guaranteed); OI Flashlight (a "where is the #@! keyhole"-killer); Metal detector (eat that, I-phone braggers!)
If you got cash, don't forget CoPilot for GPS navigation, which allows to DOWNLOAD entire maps and store them on your SD card.
Et voilà! Comments welcome, recommended apps, advices... You tell me!
Questions are welcome, but answers are even more. Share!
Very useful post
very nice thanks!!!!!
My Hero doesnt detect the HTC sync on my Vista. I have never been able to sync with PC. I dont want to sync with PC as sync everything with google. But I need to sync with HTC sync for ROM upgrade. I have tried everything. I tried disablling the antivirus and firewall, put the program on teh Firewall exception list but nothing happnes. says that phone cannot detect HTC sync on computer. I hav downloaded the latest HTC sync from the HTC site. Any suggestions?
Hi all,
This is a little hello from me to you all. Like you all I've had problems with HTC Sync, unable to connect my HTC Hero, which I've only had for three weeks, but it seemly like a long time due to the problems I've had with HTC Sync and time I spend getting it to work with Outlook...
Anyway, I've read a lot of information here and externally i.e. google.com searches. I'm glad to say I've managed to HTC Sync to work..
This is what I did....Oh! I have a Windows Vista Ultimate 32bit, I GUESS this might work with any other installation of Windows, but not sure about Windows 7. If this works, please post here so people have one place to go to find the answer.... cheers.... and good luck!
1) Downloaded Andriod SDK, this was to allow debug USB connection. You can find it here.. http://dl.google.com/android/android-sdk_r05-windows.zip
2) Downloaded HTC sync version 2.0.33 (http://www.htc.com/www/SupportDownload.aspx?p_id=283&cat=3&dl_id=933)
3) As I use my Ipod to sync music, I found Apple also installed Mobile device software, I uninstalled this.
4) Reviewed all software that related to USB and mobile devices and there were a few.... including my trusty HTC Diamond..., UN-installed them all...
5) Rebooted my laptop.
6) Installed SDK to C:\ASDK, then set-up Environment Variable to point to ;C:\ASDK\android-sdk-windows\tools, this is thanks to someone who posted this information on the web...sorry I can't find the reference, but here is my Kudos to you!
I rebooted my laptop...
7) I then installaed HTC Sync, but prior to the install, I stopped Anti-virus software (AVG), disabled my firewall.
8) Did another reboot.
9) Once my laptop was up and running.. ensured my firewall was disabled and disabled AVG, connected my Hero (baby) noticed Windows installed the USB drivers
10) Once the installed was completed, HTC Sync, did not see the phone, now I was pretty pissed at this point, however I wasn't going to give...
11) Whilst my phone was still connected, I decided to power it off and left it off for about 20 seconds.
12) Powered my Hero back on... and then that was it.... Windows found the phone not just USB, HTC Sync, noticed the Hero was connected and started the installation of the drivers, this took a bit of time... do be cool and wait...
12) HTC Sycn, status, conected baby, yeah!....
I setup what I wanted to sych, Contacts, calendar etc. and clicked on sync on the PC....
And it was great seeing this happen....
I hope this bit of information help someONE or someTWO at least... I know how much time I spent on this and if I can help save someONE or TWO save sometime - WoW It make me feel goooood....
Please post if it helps or if it don't...
Cheers and good luck to all
Right click "START". i was having troubles for hours even after all this reading get fed up. Press right click to delete HTC SYNC seen "START" and it went str8 to installation. let tha root begin!!
NotSoSmart said:
Hi all,
6) Installed SDK to C:\ASDK, then set-up Environment Variable to point to ;C:\ASDK\android-sdk-windows\tools, this is thanks to someone who posted this information on the web...sorry I can't find the reference, but here is my Kudos to you!
Please post if it helps or if it don't...
Cheers and good luck to all
Click to expand...
Click to collapse
I am trying to use your method... but I don't quite grasp the meaning of point 6 (sorry for being such a noob, but I am at point of tears as I bough the Hero a few days ago as my first smartphone and now everything that can go wrong during freeing it into better phone, is going just wrooong).
So were do I set this C:\ASDK\android-sdk-windows\tools at? my PC? My SD card? How exactly I do it?
Thanks people for all the post, really... just at the beginning is quite overwhelming
Agnes
Thanks for the post.
I have a question for you guys that it is bugging me... why do you need sync? i've never used it so i don't get its purpose.
Thanks!
1ceb0x said:
Thanks for the post.
I have a question for you guys that it is bugging me... why do you need sync? i've never used it so i don't get its purpose.
Thanks!
Click to expand...
Click to collapse
To be honest I don't know, but apparently it's necessary for installing ROM (following the steps from THE guide). I want to make sure it's working so that I won't get stuck with this problem in the middle of ROMing...
but later today I found my software is not up to date, but for some reason my phone errors with the phone+red triangle screen on, so I cannot update, without it I cannot properly root (even though the Universal Androot says it's rooted), and can't do anything. I am stuck at the moment, and plan to visit some store that claims they can do it for me... I feel disappointed and angry.:crying:
Agnes
Hi!
I have a little question: Suppose that I buy a new HTC Hero and boot it up for the very first time. I don't change anything in the System Settings, don't make calls, write sms, download apps.. I do NOTHING with it. Because first of all, I want to put the new official ROM (ROM Upgrade for HTC Hero_2.73.405.5) on it. Is it necessary to make a back-up of the pre-installed apps on the Hero (those who came with the device) and the rest of the software. I'm speaking of the European version (NOT Sprint).
If so, what is the difference in back-up options between HTC Sync (comes with it, on the micro sd card) and apps from the Market, like MyBackup Pro?
Thanks in advance !!
Greets
If by pre-installed apps you mean Music, People, Peep (Twitter client), Google Maps, etc. then no, you don't need to back it up before you update it
LooieENG said:
If by pre-installed apps you mean Music, People, Peep (Twitter client), Google Maps, etc. then no, you don't need to back it up before you update it
Click to expand...
Click to collapse
Hi!
Thanks for the response and yeah, by "pre-installed", I mean EVERYTHING that is on the Hero when you take it out of the box and boot it up the very first time (going from "Messages" to "Peep", "Google Maps" and even the WIDGETS).
Ty!
another question about this ROM-update:
after the upgrade, do you get the "intro" again, where you have to insert your gmail-adres, facebook-info etc , the whole initial setup, for syncing with gmail etc. Or is that information still in the phone?
thanks!
greets
Luna K said:
another question about this ROM-update:
after the upgrade, do you get the "intro" again, where you have to insert your gmail-adres, facebook-info etc , the whole initial setup, for syncing with gmail etc. Or is that information still in the phone?
thanks!
greets
Click to expand...
Click to collapse
Hey,
Everything will be there. Once you've updated, you can do a factory reset from the settings to get the "intro" again after the boot.
Hello all,
after receiving the recent update for my HTC One X (stock ROM, now Sense 5.0 and Android 4.2.2), the Notes Traveler app for my work e-mails is causing problems (it seems to lose account information regularly and notifies me of failed sync). Since it is about to be replaced soon anyway, I wanted to uninstall the app, which is not possible:
I tried to deactivate the device administrator for Lotus Notes in the system security settings. The checkbox remains checked after deactivation, although there was no error message.
After that, I tried to uninstall the app using the app management in system settings. However, the button for uninstalling is still deactivated.
When I go to device admins again and tap Lotus Notes in the list, it asks me if I want to activate it as administrator again. So here it seems as if it was removed from the admins, although the checkbox in the list is always checked.
The same happens when I start Notes Traveler while Lotus Notes is seemingly not an activated administrator. I can then re-enter my password and the sync works for a while (less than 1 day) before it loses the password again and re-entering won't fix the problem unless I try removing Lotus Notes from the device admins (which causes all Traveler data to be wiped).
So it seems that the removal of Lotus Notes from device administrators does not work properly. Although I am asked for reactivation when I start the app again, the administrator is still active somewhere in the system and prevents uninstallation of the app.
Did anyone have a similar problem with device administration? Can I get rid of Notes Traveler without wiping my phone or damaging anything on it?
I already asked HTC support but they only wrote that the system update often cannot be extracted completely and the only way to fix it was to wipe the phone. However, I never received any error message during or after the update and everything else is working perfectly well. Therefore I doubt that it is caused by a failed system update installation.
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
Suspect the majority of users here have never used Lotus Notes or even know of it, and for that they're very lucky and should grateful
http://www.ihatelotusnotes.com
I installed LN Traveler on CM 9 and promptly removed it once I knew it wanted Device Admin permissions: A gross intrusion of privacy and control. Instead I bought and installed Touchdown by Nitro. I knew this won't help you out, but I thought your post required some acknowledgment.
Thanks for answering. I don't like Notes very much either. I already did a factory reset of my HOX to remove that thing, it was not as much work to restore everything as I thought. However, some settings (e.g. ringtones) were not restored by HTC Backup which was a little annoying but okay.
i am also having the same problem with my micromax canvas 2 pus a110q
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
as i installed CM security now i want to uninstall it . but device administrator is no deactivating
Hello there! I have been having a bit of a problem lately. I own a BLU Dash 5.0 simunlocked from factory. It's a double sim model, which I have two sims, since the companies are spanish, let's call them Green Sim and Blue Sim (since that's how they are color coded in my status bar). It is also running Android Jelly Bean 4.2. Here is the problem. Ever since of March 20, a Chinese app appeared on my home screen, I don't know how, something called "Mobile Video" but the content was in a foreign Asian language. I suspect of my friend since I lent it to him for 15 minutes and then it appeared. Aside of this, the wifi and the Green Sim 3G was turned on.
I clicked on the app curious of it was something my friend downloaded from me, but then the app prompted me two options, I didn't know what it said since again, it was Asian. Next, I proceeded to uninstall it, going to my apps list, I was surprised to see another mysterious app, "Push_Down", that was the name. I uninstalled both Mobile Video and Push_Down. I thought I fixed the problem. Wrong.
Next day when I woke up, I found two new apps on my homescreen, and again, the Wifi and Green Sim 3G was on.These were Chinese also. I uninstalled them both and found once again "Push_Down" in my apps. After I uninstalled them, I thought the problem was finally fixed. Wrong again. Since this event, about every 2 or 3 hours, my Wifi and Green Sim 3G turn on automatically, but haven't downloaded anything new, one, because I have no credit left, and two, I have no internet at home. Ever since, daily I wake up, the same problem, the Wifi and 3G are on. I checked my SD Card, I checked my Phone Storage, both with 2 Antivirus (Avast!, and Lookout Mobile) and with Addons Detector. Surprisingly, nothing has appeared.
My last option is what hurts me most, to reset my phone, which I don't want to do since I have lots of apps installed, progress made with certain games and etc, etc. Also, I am not a root user, so I haven't rooted and won't root my phone.
Now, can anyone please help me? I am very annoyed at this happening everyday!
same problem...cheinese apps keep reinstalling
I too have had this problem for a few weeks now. Got a Chinese smartphone for Christmas (ok i know thats the first mistake, but it was worth a try for the money). mfaction royale mp720 (mpie comes up on the startup screen). Anyway i realised there where a few Chinese apps that came with it (pinyin and a app with a orange icon with a squirrel logo on it) so i unistalled these without problem. One chinese app i couldn't uninstall so i disabled it in the app settings
Everything had been working fine without problem and had been very happy with the phone until a week or so ago. started getting the apps described above installing. These include 'push_down' 'push_collect' 'filegogo' 'mobile video' and some others with chinese writing on them. I also get my phone setting itself to mute when these apps reappear. Keep uninstalling them but they keep coming back. Have tried AVG and Antimalware but they only flag things up as they install themselves, not the thing thats doing the installing. I thought that google account might be a problem so changed password and reset my phone to factory default. As a test i didn't connect back to google account. No joy. Although some apps have not reappeared some have and this morning a new one so i don't think its google account.
I did read some Chinese phones can have the malware embedded into the firmware but it's been fine for months. Perhaps there is a delay so your not likely to send the phone back then the malware begins. If this is the case then the only way round would be to root the phone then find the app or apps that are doing this. Not sure if it's easy to root one of these phones.
Anyone else had these symptoms after a full factory reset?. Anyone been able to sort it out? Anyone know of a guide to root his phone?
Hmmmmm....
cmillsy said:
I too have had this problem for a few weeks now. Got a Chinese smartphone for Christmas (ok i know thats the first mistake, but it was worth a try for the money). mfaction royale mp720 (mpie comes up on the startup screen). Anyway i realised there where a few Chinese apps that came with it (pinyin and a app with a orange icon with a squirrel logo on it) so i unistalled these without problem. One chinese app i couldn't uninstall so i disabled it in the app settings
Everything had been working fine without problem and had been very happy with the phone until a week or so ago. started getting the apps described above installing. These include 'push_down' 'push_collect' 'filegogo' 'mobile video' and some others with chinese writing on them. I also get my phone setting itself to mute when these apps reappear. Keep uninstalling them but they keep coming back. Have tried AVG and Antimalware but they only flag things up as they install themselves, not the thing thats doing the installing. I thought that google account might be a problem so changed password and reset my phone to factory default. As a test i didn't connect back to google account. No joy. Although some apps have not reappeared some have and this morning a new one so i don't think its google account.
I did read some Chinese phones can have the malware embedded into the firmware but it's been fine for months. Perhaps there is a delay so your not likely to send the phone back then the malware begins. If this is the case then the only way round would be to root the phone then find the app or apps that are doing this. Not sure if it's easy to root one of these phones.
Anyone else had these symptoms after a full factory reset?. Anyone been able to sort it out? Anyone know of a guide to root his phone?
Click to expand...
Click to collapse
Actually, as much as my experience from rooting, I haven't done it once again after a bad event I had, like almost bricking an old phone I had which for my good luck there was a way to restore it Ever since, I won't root anymore unless there exists a ROM backup by the manufacturer. But still, I don't know what's causing this. My phone has been fine since stock, I have more than 2 months with it! The problem started since last Thursday, which is why I suspect it's an app I downloaded or ad I clicked on. Any ideas?
(Also, thanks for your reply )
From yesterday to today, all Certificates stopped working on my HTC HD2 running Windows Mobile 6.5 EnergyRom. I don't know what happened. If I start Opera Mobile 10, almost every page with SSL comes up with several warnings, that the Certificate may not be trusted or is not working correctly. I checked under System Settings - Certificates and they are still there. Uninstalled and reinstalled Opera Mobile 10, but still happening. Also reinstalled .NET Compact Framework 3.5, but nothing changed. Also, my time is correctly set up to the second. I synchronized it several times.
What may cause this problem? I never had it before. I was using EnergyROM For over 4 years now without any problems. Is it possible its a Windows Mobile 6.5 Virus, which somehow messes with my SSL connections? Somehow, I can't imagine that, because WinMo is so old and who would bother developing viruses for it..
Thanks for any help.
I just checked, and I do not have the problem if I use Opera 9.7. So maybe Opera Mobile 10 is broken. Unfortunately, reinstalling it doesn't help.
Probably certs expired with Opera 10 version you using. I would look for ninja ducks Opera 10 release for a test.
http://forum.xda-developers.com/attachment.php?attachmentid=334007&d=1275104091
Mister B, it worked! Didn't expect such a good answer so fast.
After uninstalling the previous installation, however, I had to rename "Opera Mobile 10" Folder (with the old profile information) to "Opera Mobile 10_old" on my Storage Card. Only then the Certficate-Problem would disappear.
I will try re-importing some of my old profile information back to the Ninja installation. Nevertheless, this solved my biggest problem. Thanks a lot!
Here's what I did, for others experiencing the same problem:
1) Go to Application/Remove Programs
2) Remove Opera 10 Mobile
3) Restart Device
4) Rename or Delete "Opera Mobile 10" Folder in Program Files (either Storage Card or Main Memory)
5) Install Ninja Duck Opera 10
6) Restart Device
7) Certificate Problem gone.
Good good good, keep enjoying that WM6.5 & opera10 mr gromhelm
post link below for more details on the ninja duck opera10
http://forum.xda-developers.com/showpost.php?p=5902175&postcount=1669
Bump for this topic, because the problem seems to be bigger than that.
It seems that email support is also broken in the past month. I tried it with wifi, with cell data, with gmail, with outlook, with yahoo. The email client simply stalls and it says it's unable
to retrieve emails. I also tried hard resetting, it didn't work either. I think it has to do with certificates gone bad. (Opera is irrelevant here). I think the device's certificates have somehow "expired"
Omega 30 ROM here, I will try it also with stock.
Any thoughts?
Sorry thecon, I don't use Email on my HD2. Only thing I can report here is that Certificates of my Opera installation still work. Still very happy with my HD2.
thecon said:
Bump for this topic, because the problem seems to be bigger than that.
It seems that email support is also broken in the past month. I tried it with wifi, with cell data, with gmail, with outlook, with yahoo. The email client simply stalls and it says it's unable
to retrieve emails. I also tried hard resetting, it didn't work either. I think it has to do with certificates gone bad. (Opera is irrelevant here). I think the device's certificates have somehow "expired"
Omega 30 ROM here, I will try it also with stock.
Any thoughts?
Click to expand...
Click to collapse
Email working for me on my HD2 WM rom in my signature
I use gmail mainly (daily) but hotmail also working fine .
I do get certificate expired message at times but you can dismiss that warning to continue, also should be able update certificates ...
no problem here with gmail
Hotmail/outlook for 6.1/6.5 uses 'older' SSL. This should only affect sending emails, but you should be able to receive. Gmail and others use a newer SSL certs or TLS or STARTTLS. Also Microsoft dropped SHA for the newer SHA2. So unless the 6.1/6.5 OS are rebuilt with any newer WEH builds, I would start to see a few more issues occur.
Poyensa: thanks for your latest build