Related
Last week I stupidly decided to change the rom with no need to do so. I went from the Tax/Irus over to the MichyP rom. After an many problems, (wifi dropping, hanging, slow response.) I went back to the Tax/Irus rom. (I had re-downloaded Michy's rom from different sources and tried re-flash after re-flash but just gave up on the rom in the end.
After the reinstall of my Tax/Irus 3.5 rom and a restore from a sprite backup my phone was back to how it was except for the fact that Michy's splashcreen is still there when I reset?
Now I find that it will no longer accept a sim card. I just get the "No Sim Inserted" message. (I have tried other sims too and nothing works). I also checked the connection pins inside and they are making contact with the card.
I am totally lost with where to go now.
Any help or ideas would be welcome.
Matt
Phone Gaaawnnnn!
The sim connector appears to have bitten the dust. Arse!
Called HTC worldwide service center and began the jumping through hoops bit until I mentioned I was a member of xda-devs. The process instantly changed for the better as the very nice lady dropped all the retard questions like, "do you know how make a call?" and said "Right I'll open up a repair ticket immediatly, we'll have this back to you (in the arctic) within 7 days of you sending it!"
I also told her all the nice things I had done to the phone such as unlocking, housing swap, radio upgrades and a rom install. She said it would be no problem as those things should not affect the problem I have with the unit.
God I love HTC. Could you imagine that sort of service with a modded iphone? NFW!
i would expect the exact opposite frm htc.
thats why there are so many guides for downgrading hard spl, people asking if you can go back to stock spl, links to stock roms etc.
im sure if my iphone was screwed, i could just take it back to an apple shop and get a replacement. though thats just speculation based on my mates ipod. had some weird smile face with crosses for eyes, took it to the shop, and got a refurbished (but looked brand new) one right then.
Rory
That face means the iPod is dead. My brother dropped one in a toilet. After a few weeks of not working at all, it did that face, but Apple wouldn't replace it (I don't know why - I wasn't involved). I know a few people who've broken their iPhones too, and Apple has been funny about replacing them. You're such a fanboy, Rory.
(I've never had to contact HTC for help, so I can't say anything about their services).
ha, had the same face on a mac computer, and found out there was no way for me to get it back up and running again unless I paid $400 , apple wouldn't replace and it would cost me that much to fix it. I said NO!!!
I'm all PC now, no more am I crossing between a mac and pc. mac hardware are too damn expensive, no way will I pay a premium on hardware for the mac when I can get better hardware for a fraction of the cost for my PC boxs.
To get to the point, people DON'T UPDATE YOUR VIBRANTS and T-MOBILE HANDLES THE ISSUE HORRIBLY! Obviously this is not a universal problem, but if you do happen to be one of the lucky ones that bricks their phone with the update there is no saving it (at least with the help of T-mobile).
I just got off of the phone with tech support and they were less than helpful. After the regular punching in numbers, talking to two different people, and trying to re-boots that everyone with half a brain have tried, they informed me that they would replace the phone but I had to PAY for shipping. While I realize this is a normal policy when it comes to random malfunctions, which may or may not have been the users fault, this is absolutely ridiculous when the problem is 100% their fault. Seriously, T-mobile ships a top of the line phone that has some major flaws and inactivated software (media hub), then breaks the phone with it's official update, and somehow this is MY responsibility to pay to get fixed? The rep even asked if I at this point wanted to add insurance so next time I wouldn't have to pay for shipping and if I wanted to pay extra for expedited shipping! They were trying to make an add-on sale while fixing an issue THEY caused!
That's not even the end of it, because I was so irritated they sent me to a "loyalty specialist" (who sounded like a used car salesman). He rambled on about how he would waive the shipping fee (he made it sound like he just saved my first born child). I told him I appreciated that but it didn't fix the fact that T-Mobile was not handling the issue well. When a large number of phones break from an issue originating from the provider they should either 1) have re-furbished phones (or even set aside new phones if necessary) to replace these broken phones as they come up or 2) offer free over night shipping of the replacement phone. He told me that these options were too expensive for T-Mobile, and that if I like I could sign up for either of their two insurance plans, as they would allow me to do an in-store replacement (he later noted that one of them was only available within the first 14 days of owning the phone...). I couldn't believe they were trying to another add-on sale! The best part being, I later called around to all my local T-Mobile owned stores and none of them have the Vibrant available for in-store replacement (and never have).
So the Cliff-Notes of my rant:
1) DON'T UPDATE YOUR VIBRANT
2) If you did brick your phone, make sure to complain and they should refund the ridiculous shipping charge
3) If you don't own a Vibrant and are thinking about it consider the following (Don't let it stop you, just consider it):
- Still on 2.1, when Nexus One has been on 2.2 for months (and the Galaxy S 2.2 official ROM has been leaked so it does exist in some form.) => Meaning updates are super scarce and extremely late.
- T-Mobile is selling a good phone with many flaws, and their first attempt to fix it bricked many phones (do a google search I am not the only one).
- While it may be better than other companies, T-Mobiles customer service is FAR from flawless
P.S. My phone was completely stock (so please don't mention how I did this with a lag fix, etc.). I waited at least 15 mins before I pulled the battery, before which I had noted the T-Mobile sound starting without the animation (seems like a timing issue or something). And finally, I realize this is a duplicate post to many others but I want people to find this info (not be at the bottom of a really long thread) to get the word out how T-Mobile deals with their errors.
I hate when people mess with their phones then get angry at a company for "breaking" their phone. Im running stock rom with root and also got bricked, but, I manned up and knew I was in the wrong and accepted what happened. I didn't put the blame on TMo, because completely untouched vibrants that I was aware of had no issues with this OTA. If you added functionality to it after the fact that it wasn't originally on there before when you initially purchased it; then its YOUR fault that it bricked, NOT T-mobiles. Take some responsibility and stop crying.
Had the same problem but this is a pretty fix using Odin.
If you install an update from an OTA T-Mobile should be held responsible
I don't know about you guys but when you have been a customer for 10+ years, T-Mobile will pretty much suck your balls.
Either way, if you guys rooted it, then that takes the fault from T-Mobile to you. You changed the phone. The update was designed for a pristine un-edited Samsung Vibrant, if you changed anything in the system by rooting or flashing it is your fault for changing the equation. T-Mobile is NOT at fault for your actions.
Yeah why warranty the phone when you can just ODIN and fix it yourself? Do a xda search. If you're gonna use xda to complain at least use it to solve your own problems as well. Unless your phone is hardware locked it is 100 % fixable.
Sent from my SGH-T959 using XDA App
starkiller86 said:
I hate when people mess with their phones then get angry at a company for "breaking" their phone. Im running stock rom with root and also got bricked, but, I manned up and knew I was in the wrong and accepted what happened. I didn't put the blame on TMo, because completely untouched vibrants that I was aware of had no issues with this OTA. If you added functionality to it after the fact that it wasn't originally on there before when you initially purchased it; then its YOUR fault that it bricked, NOT T-mobiles. Take some responsibility and stop crying.
Click to expand...
Click to collapse
P.S. My phone was completely stock (so please don't mention how I did this with a lag fix, etc.). I waited at least 15 mins before I pulled the battery, before which I had noted the T-Mobile sound starting without the animation (seems like a timing issue or something). And finally, I realize this is a duplicate post to many others but I want people to find this info (not be at the bottom of a really long thread) to get the word out how T-Mobile deals with their errors
Did you not read that part?
I bricked two stock Vibrants with the update. The second one failed during Mini-Kies update and was hardware locked.
It is a known issue according to the Tech guy that I spoke to while getting my replacement.
First phone wouldn't power on after failure, second phone was hardware locked so un-fixable.
No, no.
This happened to me, I had a rooted phone I had uninstalled the inflight internet, etc on it and hadn't overclocked or anything like that. Phone kills itself. I went to the tmo store and they only make you pay for shipping if you take the overnight option.
PROTIP - DON'T ASK FOR EXTRA SPEEDY SHIPPING AND THEY'LL PAY FOR IT.
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
I guess this is just an example of "store your pictures on the external SD card"
Then if you brick it you can still get your pictures back ....
watcher64 said:
I guess this is just an example of "store your pictures on the external SD card"
Then if you brick it you can still get your pictures back ....
Click to expand...
Click to collapse
Word. That's one of the first things I did when I got the phone and was playing with the features. Switched it from phone storage to memory card.
Sorry to hear you lost photos.
Protip: Pay the damn overnight shipping fee...it'll be deducted from your bill (flex pay) which makes it free: )
Sent from my SGH-T959 using XDA App
Here is the business side
If I am T mobile every time some person has a problem and I offered free shipping, the Every moron would be shipping the device back for Any problem. Way way costly, so that is not going to happen. If you Really believe the phone is factory defective then, pay the shipping and move on. If you messed with it at all then the burden to resolve is yours and be honest about that. Remember the reason people are in here is to customize the phone and improve it. Like the XDA mantra sez.......... It is not just the result... but the journey....
Like one of the other posts stated:
If you rooted it, then that takes the fault from T-Mobile to you. You changed the phone. The update was designed for a pristine un-edited Samsung Vibrant, if you changed anything in the system by rooting or flashing it is your fault for changing the equation. T-Mobile is NOT at fault for your actions.
Gr8gorilla said:
First phone wouldn't power on after failure, second phone was hardware locked so un-fixable.
Click to expand...
Click to collapse
There is a hardware lock fix now, you really should flash that before you do anything else. Yeah, you run the risk of bricking with the hardware unlock, but it's probably a safer bet than flashing away.
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
If you Odin it with the JI6 update, you might still be able to get a working system out of it. Worth a shot to see if you can get it without having to flash to stock first (which will wipe).
With all the time you spent with tech support, you could have found the thread that delineates how to fix your phone and update through odin. Its very easy and, frankly why be on a developers forum when you are not willing to tinker around a bit.
Sent from my SGH-T959 using XDA App
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
As long as the phone still powers on you can still use ADB Pull and save the data from the /sdcard folder. This update isn't a totally bricking the phone (at least it didn't mine) just making the display and inputs not work. To quote Billy Crystal: "He's only MOSTLY dead"
Odin was really simple to reflash the stock ROM and then I was able to do a nandroid restore from there.
The T-Mobile OTA update left my phone only booting to the vibrant screen, but it was a pretty simple fix with Odin. The hardest part was getting the proper drivers installed in windows!
Mini kies wouldnt even let me update,so I rooted and flashed bionix 1.8,works great.**** tmo.
Fyi to the people with hardware lock. I did the update on my gf's phone which was hardware locked and it failed. The phone would only boot to the vibrant screen. The good news is the ota update unlocks the hardware because her phone is able to get into recovery and download mode even thought the update failed. The point is don't worry if ota fail on you because you can just use odin to fix it since it unlocks the download mode.
Sent from my SGH-T959 using XDA App
mr2t32 said:
Fyi to the people with hardware lock. I did the update on my gf's phone which was hardware locked and it failed. The phone would only boot to the vibrant screen. The good news is the ota update unlocks the hardware because her phone is able to get into recovery and download mode even thought the update failed. The point is don't worry if ota fail on you because you can just use odin to fix it since it unlocks the download mode.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If the update even gets that far...
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
RE: Black Screens
It's your phone lagging.
Do you have Facebook or Twitter hooked into your phone.
It's probably updating statuses in the phone app, and that's why it's lagging. When it lags, it starts giving black screens. Happens a lot. If you want to stick with the phone, then some of the knowledgeable modders here can recommend some decent custom ROMs that get rid of much of the lag, and point you in the correct direction.
From what I've read FroYo doesn't fix this issue on Galaxy S phones, though some said the leaked 2.2.1 ROM for the i9k fixes much of it.
RE: Text Messages
T-Mobile's network is pretty bad, I've noticed. I get the failed text messages quite a bit as well.
RE: Shakes and stuff in other apps
See "RE: Black screens" The RFS file system is almost guaranteed to lag any application which accesses the forum, especially if they use a database.
90% of the people here have had the same issues. 80% of them run a custom ROM or Lag Fix, 5% of them are in denial, and 5% of them run such a slimmed down setup that the lag is rare and simply doesn't bother them.
Speaking of which. There are Lag Fixes and Custom ROMs (usually with Lag Fixes integrated in them) that can alleviate much of the Lag. YMMV, however.
HTH.
umm a user error? i wonder how you use your phone..
like when you download apps from the marketplace, do you at the same time to make calls? send texts? or other stuffs while downloading? orr are you multi tasking as lot? web, text, games ? do you even exit on apps ..hmm
and you've been a member since july when the vibrant launched, are you not making this story up? LOL im kidding.. just get a different phone i guess, not a vibrant..
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
My Vibrant doesnt regonize sd card
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
tonydatechnyc said:
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
Click to expand...
Click to collapse
Check this out, this may be what you need: Internal/External Sdcard Mounting Fix - for all 2.2 roms - *11/20/10*
the SAME EXACT ISSUES WITH ALL PHONES?
Here's what i did before, not to a vibrant, but my g2 when it had a bunch of problems.
After 6 replacements, tmobile told me that they can't trust me anymore. so for this time i went to their store and let them see the problems, they told me they hadn't seen it before (obviously) then i asked if i could TRY OUT another phone in front of them, i took out everything, and put it in the new phone, and same issues.
They told me something was wrong and they'd do something... they went to the back, same back after 10 minutes, and everything was fixed, but they wiped EVERYTHING ON MY PHONE, the sd card etc.
N8ter said:
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
I only had my Vibrant running stock firmware for about 2mins so I do not know about your lag. I am using the latest PepperKake rom with the Voodoo lag fix. I do not have facebook or twitter running. Just my email and a PS3 trophy card. I have not seen any sort of lag or freeze.
Ms_Vibrant said:
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
Click to expand...
Click to collapse
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
N8ter was the most helpful with his first post. JL5 fixed alot of the "lag" issues I had, but the only lag I was experiencing was using my exchange (corporate) connector.
Best bet is to flash to JL5 or a custom rom, or if you dont wish to deal with that return the phone and tell TMO what for.
JL5 "Stock" ROM
http://forum.xda-developers.com/showthread.php?t=881542
N8ter said:
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Ms_Vibrant said:
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Click to expand...
Click to collapse
You told him to get another phone - which I interpret to mean a different phone, because another Vibrant won't fix his issues, obviously. I've gotten two replacements (both were BNIB basically from the factory, since they were backordered when I put the tickets in).
He's past the return period, so his only choice would be to get a different phone, and those aren't cheap.
Furthermore, carriers (T-Mobile included) are always willing to swap the phone out for a different model to save a contract, but they aren't so dumb that they will let any random user get a free upgrade just because they called in *****ing about phone problems and threatened to cancel their contract (when you ETF, they get their subsidy back).
I know what I'm talking about. I've ETF'd from two other carriers in the past 6 months (Sprint and AT&T, due to poor signal issues) and have had all 4.
You can roll your eyes all you want, miss thing who is obviously a fangirl.
Sorry eveyone i lost my password for a while lol... To update you all on this, i ended up going thru 6!!! vibrants all had the same issues.. i didnt wanna root it i loved it as it was but after argueing with tmo, and samsung i didnt get anywhere with them, they only offered to exchange for the charm, HEll no! ...They WOuldnt exchange it for anything else.. so i ended up canceling the contract. It was cheaper to cancel the contract then to buy another phone at full price like they wanted me to.. it was $400 to cancel the contract plus the month, for the family plan... had i purchased two phones the "mytouch 4g" which is what we tried to get, at full price it was running about 900 to almost 1200 for both phones... havent had any issues with the mytouch ... But whats funny is , they now have the same vibrant phone with 4g service and a front facing camera... could it be they knew the vibrant had issues? so went ahead and remade it /fixed the issues instead of a recall. I saw several ppl everytime i went out who had one and actually ASKED them if they had any issues like i was and YES they did...
Basically in a nut shell Eclair is ****. The phone is awesome . Flash a good Rom and everything will be fine.
Sent from my SGH-T959 using XDA App
that sucks
Guyver96 said:
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
Click to expand...
Click to collapse
that suck, r u able to reproduce the problems in front of the salesperson. i have four and all mine seem fine even when they were stock. they're all running cm7 #105 and seem to run without error -gps.
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Seriously, if you have had this issue with 3 different phones then I would look elsewhere: Battery, Sim, SD card, Apps, or ROM you were installing.
I was thinking the exact same thing.
I have never had a random reboot on this device, regardless of the roms, modem, recovery etcetera.
The note is very stable operationally, and to have 3 devices do the same thing is unheard of.
There must be an underlying similarity that causes this event to occur, beyond the device itself.
As mentioned above, changes to the phone ???
What roms are you using, root method, current recovery, or are you stock ???
If we know the changes that led up to the occurrence, we can generally identify the cause. And if using custom software, a logcat will help tremendously.
I do not want to give the impression that device hardware failures aren't at work here, but 3 devices in a row is virtually unheard of ...
Tell us the device setup at this point ....rooted ?, stock ?.....g
Edit: Are you using an oversized SD card ??....32-64 gig...
Oversized battery ?....5000-5400 mah???
Sim adapter for network other than AT$T ??
Or Sim kit ??
These items are suspect ..and will cause issues under the right conditions, especially battery, Sim, and oversized SD ....g
aratanir said:
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Click to expand...
Click to collapse
I have seen batteries cause this sort of thing MANY TIMES. Usually, warranty replacement phones are sent out without a new battery. Is this happening to you? Are you still using your original battery? If so, have AT&T/Samsung/whomever replace the battery!
As others have asked: If you have changed ANYTHING from complete stock (ROMs etc.) you could be creating the problem yourself.
Try a different SIM card. I had this same random reboot problem when I tried to use an LTE SIM in my old N1.
i have this problem after upgrading to jelly bean...
Random reboot is a know issue with certain JB rom variant builds .
Rule this out if stock software is used...
Damaged Sim or Battery is a likely cause ....
But as I mentioned ....if using the ATT note on other carriers, we have a whole new set of parameters at work.
Additionally ....
Your last statement struck me as odd OP.
Samsung said they would fix it ?
That sounds like a hardware issue they have seen before. But before sending off your device, please give us more info...g
is there a stock JB rom for i717?
shaolinx said:
is there a stock JB rom for i717?
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Click to collapse
Sadly no....at least not yet ...g
I think you have a rogue app. That's the only common element in all your phones.
I advise you reset to factory stock and see if you still get reboots.
A great observation ranger ....
You may be on to something ... g
This is a real cliff hanger. Everyone talking except the OP.
Sure would like to know ... All the time spent on the first post ... Must be too worn out to respond to all the help.
Lots of good ideas here.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
leo5111 said:
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
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Agreed ...g
leo5111 said:
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
Click to expand...
Click to collapse
If memory serves, wasn't HD Widgets a culprit to random reboots for a while there? I use their widgets and until a recent patch (2 or 3 patches ago) my phone rebooted quite often, by no means to the level of what the OP is saying. I'd have to agree with what others are saying. Look at your apps, keep your phone stock for a while, change out the Sim card and battery. Try to do all of these separate from each other that way you can narrow it down to what is causing the issue.
We will never know what exactly what it is if the OP doesn't ever respond. Right now everyone is just blowing smoke. As stated in my first post, it could be many things.
Maybe he gave up and went to an iPhone
Or possibly his phone is his only connection to us and it won't stay booted long enough.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Well ...the world didn't end .....so we can rule that out as being the cause ...LOL
OP ???
Helloooooooo......
It's mighty quiet over there ....g
Chirp chirp
I've got insurance for my cell phone through my credit card. If it breaks, they'll send me $250 to buy a new one. And my RAZR Maxx is definitely messed up.
The problem is, the problems are intermittent. And for me to make a successful claim, I have to get a technician to look at the phone and write a letter saying it's broken. I had to go through this process a couple of years ago with a Motorola Atrix that was clearly, obviously broken. And the technicians are always like, "what? what do you mean? what good is a letter like that going to do?" No matter how many times I try to explain to them. It's like they think I'm trying to trap them.
Anyway, is there anything short of throwing the phone off the top of my house that I can do to my phone that makes it easy to show to a technician and have him verify there are issues with it? I'd like not to destroy the phone in case my claim is denied. There are other criteria other than just proving phone is broken. And if the claim is denied, I may need to use the phone for a few more months till I can afford to buy a new one.
The phone is rooted. So I can install whatever software that needs the phone to be rooted. And I have asked in the past, rooting the phone does not cancel my insurance. The case is basically the cell phone insurance department doesn't seem very technologically savvy and don't have a lot of clauses you see when cell phone company's are describing cell phone warranties. Then they have other clauses that you would never see in a cell phone warranty.
If you want to know what's wrong with my phone, like occasionally, nothing it can do will it lock onto the GPS satellites, and I'm stuck somewhere trying to navigate my way to some place.. Occasionally it'll pop up on my screen saying "HDMI cable detected" and orient my screen sideways like if the phone were in a dock. It does this even though there's clearly no HDMI cable connected and I have turned HDMI detection off in the settings. Plus, the phone is just god awful slow a lot of times. Trying to use Chrome on the phone, a lot of times it'll hang and eventually I'll get the message "Chrome is not reponding", then I have options like do you want to wait for it, or go ahead and kill it.
levander said:
I've got insurance for my cell phone through my credit card. If it breaks, they'll send me $250 to buy a new one. And my RAZR Maxx is definitely messed up.
The problem is, the problems are intermittent. And for me to make a successful claim, I have to get a technician to look at the phone and write a letter saying it's broken. I had to go through this process a couple of years ago with a Motorola Atrix that was clearly, obviously broken. And the technicians are always like, "what? what do you mean? what good is a letter like that going to do?" No matter how many times I try to explain to them. It's like they think I'm trying to trap them.
Anyway, is there anything short of throwing the phone off the top of my house that I can do to my phone that makes it easy to show to a technician and have him verify there are issues with it? I'd like not to destroy the phone in case my claim is denied. There are other criteria other than just proving phone is broken. And if the claim is denied, I may need to use the phone for a few more months till I can afford to buy a new one.
The phone is rooted. So I can install whatever software that needs the phone to be rooted. And I have asked in the past, rooting the phone does not cancel my insurance. The case is basically the cell phone insurance department doesn't seem very technologically savvy and don't have a lot of clauses you see when cell phone company's are describing cell phone warranties. Then they have other clauses that you would never see in a cell phone warranty.
If you want to know what's wrong with my phone, like occasionally, nothing it can do will it lock onto the GPS satellites, and I'm stuck somewhere trying to navigate my way to some place.. Occasionally it'll pop up on my screen saying "HDMI cable detected" and orient my screen sideways like if the phone were in a dock. It does this even though there's clearly no HDMI cable connected and I have turned HDMI detection off in the settings. Plus, the phone is just god awful slow a lot of times. Trying to use Chrome on the phone, a lot of times it'll hang and eventually I'll get the message "Chrome is not reponding", then I have options like do you want to wait for it, or go ahead and kill it.
Click to expand...
Click to collapse
Have you tried returning the phone to bone stock with a stock recovery image and rsd lite? Be fore warned, you will lose root but, you can get it back. Afterwards it will be like a new phone(faster, a lot less buggy and force closes) unless it is truly a hardware issue. I have a motorola xoom that started having serious issues, I went through the whole process, and it was like a completely new tablet when was done, battery life I hadn't seen in over a year, very responsive, it was like I had just unboxed it from the store.
Truthfully the technicians probably DO think you are trying to trap them when you are talking about intermittent problems. Intermittent problems are hard to diagnose with anything unless you can tell them a specific action or pattern of actions that leads up to the problem. I am sure they get a lot of people all the time with "it doesn't work right" claims to try to get money for a new phone.
IMHO it would be worth the shot to see if it legitimately has a goofy problem, or can be easily fixed at home.
Draxin said:
Have you tried returning the phone to bone stock with a stock recovery image and rsd lite?
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Click to collapse
Yeah, thanks Draxin. I've tried restoring to a factory image. And it seems to work okay for a couple of days before small things start back up. A couple of months later, the phone is as flaky as it ever was. It could just be software, that is possible. But it's not like I can go in and fix the software myself or anything. And I think hanging around the internet, looking for tweaks and fixes any more than I already have is really an unreasonable request by the insurance company.
What you say about an easily repeatable pattern, that's what I was hoping to figure out by posting here.
But getting no responses, I think I'm just gonna start my claim and when it gets to the point of proving it's broken, I'm just gonna microwave the phone. Googling all over the Internet that's the only advice people seem to offer.
Basically as it is now, I'm gonna have to pay for a new phone and hope this clumsy phone insurance through my credit card company makes good on my claim. I know I meet the criteria because I've read the policy. It's just the hoops they put you through to prove you meet the criteria that I'm worried about.
levander said:
Yeah, thanks Draxin. I've tried restoring to a factory image. And it seems to work okay for a couple of days before small things start back up.
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Click to collapse
With a full wipe and stock motorola firmware? Or just a factory reset?
Either way wish you the best of luck
Yeah try using rsd to fully restore. I fixed a lot of my problems that way .
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tydiamond11 said:
Yeah try using rsd to fully restore. I fixed a lot of my problems that way .
Sent from my XT912 using Tapatalk
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Click to collapse
Very true. It is funny/sad. Spend some time on a site like this and it seems like everybody knows these things. Talk to your friend or the typical consumer of smartphones and it is foreign to them. They feed into the advertising that the newest and greatest will solve all their problems, not realizing they are falling into the same viscous circle. They will actually disbelieve you, cause... well come on, the phone is two years old! "The guy at my carriers store is surprised my phone still works. Sure he got the job two months ago, won't be there five from now and has no idea what a OTG cable is, or a independently powered usb hub but, still he works there.. so he must know what he is talking about! I am sure it has nothing to do with commission of sales!" (that was facetious, by the way)
I am curious how many people have thought that their smartphone was dying or to old because a factory reset didn't work(not talking about you lavender, I don't know what you have done to fix your device( guess I am semi-hijacking your thread)).
Motorola(or any device manufacturer for that matter) isn't going to tell the typical user that a firmware reflash is required to get a couple more years out of their device when they can sell a user (that won't waste the time to Google)another device. Certainly won't advertise it right next to their latest and greatest device. Really how many people outside of the power users or gamers REQUIRE a quad core processor with 1500-1800 mhz, or 2-3 gb of RAM. When typically, it will end up the same way in a years time, depending on how much they use it.
Porn doesn't require those specs!!!
Draxin said:
Very true. It is funny/sad. Spend some time on a site like this and it seems like everybody knows these things. Talk to your friend or the typical consumer of smartphones and it is foreign to them. They feed into the advertising that the newest and greatest will solve all their problems, not realizing they are falling into the same viscous circle. They will actually disbelieve you, cause... well come on, the phone is two years old! "The guy at my carriers store is surprised my phone still works. Sure he got the job two months ago, won't be there five from now and has no idea what a OTG cable is, or a independently powered usb hub but, still he works there.. so he must know what he is talking about! I am sure it has nothing to do with commission of sales!" (that was facetious, by the way)
I am curious how many people have thought that their smartphone was dying or to old because a factory reset didn't work(not talking about you lavender, I don't know what you have done to fix your device( guess I am semi-hijacking your thread)).
Motorola(or any device manufacturer for that matter) isn't going to tell the typical user that a firmware reflash is required to get a couple more years out of their device when they can sell a user (that won't waste the time to Google)another device. Certainly won't advertise it right next to their latest and greatest device. Really how many people outside of the power users or gamers REQUIRE a quad core processor with 1500-1800 mhz, or 2-3 gb of RAM. When typically, it will end up the same way in a years time, depending on how much they use it.
Porn doesn't require those specs!!!
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Click to collapse
You are right. Just the last part is not really relevant to this form by the way.
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