I'm currently having this annoying situation with mi SmartFlip. For an instance, i get random errors with my SIM card: the phone restarts itself asking me for my pin #, then when i put my numbers it shows me a SIM card error or Invalid SIM card and that i have to replace it and cant make any phone calls at all (only emergency ones if supported by the network). This crap goes on and on randomly (mostly when im on the move, on the street, etc). Also my device shows that is in Home Service Mode, and i cant receive any calls at all (call inmediately bounces in to the voice msg inbox) and in the Screen shows a bunch of unknown missed calls, each one for every tone the call makes.
As for the microSD card, errors are the same, random reading errors for the contents of the storage card (i get those on the WMP and with custom ringtones). I have to turn of the phone and move around the storage card so the system can get it again. This one can happen if im on the move or not...randomly.
On Saturday i send an email requesting an RMA and today they responded me that basically my unit doesnt have any warranty left, which leads me to a dead end.
I know is the SIM/microSD slot malfunction, but i dont know how much it will cost me to repair without a warranty. Besides ill not send the phone to them, just to find how expensive it will be and then throw it back to me.
Im looking for a non-working smartflip/s300/3125 that i could use for replacing the faulty part. And im sure that will be very difficult, when the sim slot is bonded to the device board.
What else can i do?...any bright advice could help. Thanks a lot.
I've had similar issues to what you've described after having installed a faulty application.
Each time this has happened to me, a hard reset and/or ROM update solved the problems.
However, it does seem highly probably that the issue is with the hardware on the phone. So, while its worth a shot hard resetting, I somehow don't think it'll work.
(Hard reset = power off the phone, press and hold both softkeys + power on the phone. A message will appear saying to press '0' to hard reset. Press 0, then release both softkeys.)
I think i've resolved these issues, by sticking a thin piece of carton that i picked over the street between the SIM card and the MicroSD so both of 'em get pressured in. Results: no Sim errors or phone restarting or microSD reading error. The only thing is if i want to maintain everything in working order, i cant go moving the SIM in and out very much, or the process has to be done all over again. This SIM/microSD displacement Suckss. I prefer those phones where the SD slot is on one side of the unit, not in here. Besides, the phone has to be turned off.
Thank God for those how throw empty candy packages on the streets
And yes. The hard reset functioned just fine. Just Couldnt manage to do it with the softkeys maneuver.
Related
Hi!
I guess its almost 2 months ago till my storage card issue started to break off...
The problem is that i cant access the storage card and applications on it anymore after my Qtek 8500 is turned on for some hours. When I restart my device everything is alright again and i can access the Storage Card again (hearing music, launch applications from the directory and start menu....)
But,,, the problem is that it happens again after a few hours and then i have to restart my device again. This issue is not Rom related, i had it with my original rom and now also with the 6.1 STD and PROF. rom... Do you think it might help to format the storage card?
no, its a hardware problem and to solve it you need to put a little piece of paper on a small button which is pushed by battery cover
Use a little piece of DUCT tape or similar...
I've got the exact same problem and was about to send it in for a repair under warranty (if only I could find the receipt).
Could you explain a in little bit more detail what causes the problem and how it can be fixed?
Putting a little piece of paper between SIM and storage card to hold both firmly in place didn't fix anything. The little button next to it (right of the SIM card and below the "VOID" sticker) looks like it would be firmly pressed when the cover is closed. Is that little guy really the cause of the problem?
If so, why does it only break the connection to the storage card and not reboot the whole device like it would when released under normal circumstance.
Can any of you maybe post a picture of an actually fully working solution to the problem?
It's definately not a hardware problem in most cases (otherwise reboot wouldn't help). Many people complained about that and not only the startrek users. You can try these tips
http://www.mydigitallife.info/2008/...g-folder-or-corrupt-in-windows-mobile-device/
You can also search through xda-developers. There are the similar threads about other devices where people tries to play with the registry settings. For example here
http://forum.xda-developers.com/showthread.php?t=294324
EDIT: I was told that in case of Startrek a small piece of paper placed on a small button under the battery cover can really solve the problem with the microSD card. Sorry
I just purchased my HTC Amaze five days ago and it is randomly turning off. It hasn't happened while using it, but it seems like every day now it has turned off while I haven't been using it. I push the lock button to unlock the phone and it is simply off. When I turn it back on everything is fine, but it is getting really old having to turn it back on so often. At first I thought maybe I was holding the lock button too long and accidentally turning it off, but that is not the case and the phone has been sitting on a table most times it has turned off without a case so the button isn't being pressed accidentally. The battery has more than half of the charge left so that shouldn't be the problem either. The phone just has the standard tmobile apps that came with it so that shouldn't be causing a problem.
Is this common? Is there a setting on the phone that turns it off automatically after awhile or at a certain time? If there isn't a setting is there a way for me to fix the phone or is it simply defective? I didn't buy the extra warranty, but I am within the 14 days to return the phone but it says on the box there is a 50 dollar restocking fee.
I bet there would be no function called automatic turn-off on this phone...and personally I have never faced this issue so far, during my half month period of daily use. Even there is a charge (which I never know), I would still suggest go for exchange. Random turn-off may relates to hardware defect, and is difficult to fix through software change. Try another one and hopefully that would take your headache away. Good luck.
today-g said:
I bet there would be no function called automatic turn-off on this phone...and personally I have never faced this issue so far, during my half month period of daily use. Even there is a charge (which I never know), I would still suggest go for exchange. Random turn-off may relates to hardware defect, and is difficult to fix through software change. Try another one and hopefully that would take your headache away. Good luck.
Click to expand...
Click to collapse
Exactly what I think.
OP: If you are within the grace period, you can exchange the phone without restocking fee, especially if your device is defective.
Good luck!
Two other things I thought might be completely unrelated is that whenever I turn the phone on it says no sim card and then recognizes that there is a sim card and gets a signal and starts working immediately after that.
The other thing is that it says new voice mail whenever I turn the phone on, but when I check the voice mail there is none.
I took the sim card and battery out and put them back in. The no sim card message on start up is gone for now at least. The odd thing I noticed when I put the sim card in is it seems to slide in too easy. On my old phones I am used to a little bit of resistance when putting the sim in, but on this phone it goes in really easy, almost too easy. It seems like it could be easily jarred or even vibrated loose.
Is it supposed to be so easy to slide? Would the phone turn off if it stopped recognizing the sim card?
Thanks for the replies, I haven't ignored them, I am just trying to avoid having to go all the way back to the store, but I will if it shuts down again.
j181 said:
I took the sim card and battery out and put them back in. The no sim card message on start up is gone for now at least. The odd thing I noticed when I put the sim card in is it seems to slide in too easy. On my old phones I am used to a little bit of resistance when putting the sim in, but on this phone it goes in really easy, almost too easy. It seems like it could be easily jarred or even vibrated loose.
Is it supposed to be so easy to slide? Would the phone turn off if it stopped recognizing the sim card?
Thanks for the replies, I haven't ignored them, I am just trying to avoid having to go all the way back to the store, but I will if it shuts down again.
Click to expand...
Click to collapse
A loose sim card causing shutdowns? Hard to imagine how.
I just checked mine, and the metal restrainer is keeping my sim card pretty tight. It is not supposed to be moving around as you guessed.
My sim card sits pretty tight too. The "no sim card" message also pops up every time I turn on the phone. Guess the phone needs a short period to detect whether the sim card is there. For the voice mail I have no clue yet, check with your carrier maybe. Within the grace period I guess you could use this loose problem to support your demand and hopefully the store would not charge you any.
For the random reboot issue, try to do a master reset and that should help. I had that same problem the first few days i used it but after the reset it went away. It wouldnt hurt to try. Just remember all the free apps you downloaded because they will go away.
Sent from the Proud owner of an HTC AMAZE
For the ghost v-mail...use a different phone or have someone call you and leave you a v-mail...as soon as you delete it the ghost voice mail will be gone too. I used to get these all the time on my HD2 and when I called T-Mobile that is what they told me to do...works everytime, until it pops up again. It was explained to me that it happens because you HAD a v-mail at one time and it got stuck in limbo when you deleted it, thus a ghost v-mail.
Thank you for all the help. The factory reset fixed the phone. It hasn't turned off once since I reset it several days ago and it was doing it every day before. Leaving a voicemail also fixed the voicemail that wouldn't go away.
Hi, a week ago i bought new phone. Huawei Ascend G300. Everything was fine for a week but yesterday suddenly the phone freeze and i had to pull out the battery. After switching the phone on a screen for factory reset appears. Four lines of errors come up and the phone self formated itself. (error reading data, reading cache etc..). So i set it up again but it happens again today...First it was while i play modern combat 2. Second time when i was just scrolling thorough screens. Anyone know what can do this or how to solve it? (already formated SD card and phone manualy - will see what happens).
Anyway heres hprof error file which was generates after the crash and self format. Please someone who can read it and analyze, can you tell me whats causing it?
Thnx
Anyone?
I can't help, but I've had the same issue (twice yesterday!) myself.
In my case, the common factors to both hard resets seemed to be:
1. I was using Google Navigation (actively in one case, and in the background in the other)
2. The phone was connected to a BT hands free device in the car
3. The phone was charging (via car charger)
Those factors may or may not be relevant, of course. I have had the phone for just under a week, and all my data is on a 16GB SanDisc MicroSD card.
My phone is unlocked, and I was using a Three UK SIM.
In the first case, the Navigation screen went blank and the phone was unresponsive and required a battery pull, after which it simply behaved like a new phone or one which had been deliberately wiped using the Factory data reset option. (I didn't see any errors when I started it up - I *think* I was watching it all the tone, but I can't be sure).
The second time (having just about recovered all my widgets, phone settings, etc.), I was listening to a podcast. The progress bar on the screen reset to zero (so presumably it had time to react to whatever the underlying issue was) and then became unresponsive and required a battery pull. This time when I restarted it, I got something like 6-8 lines of yellow errors on the boot screen (which I wasn't in a position to make a note of) and we were back to the initial startup screen.
I shall be returning it to Vodafone as unfit for (my) purpose / faulty.
Julie
I send it to service and today I'll get it back. This problem is caused by faulty motherboard. Huawei stated that if you have this issue, immediately go and change your phone for a new one.
Sent from my HTC Wildfire S A510e using xda premium
Thanks for that.
Sent from my Nexus One using XDA
Hello.
I have problem with my Elephone P9000. When the network signal is poor, the network indicator loses signal for a few seconds and in this time, the message "Sim card has been removed" appears for a moment. After that, the signal turns back on (4G), very quickly switches to 3G, and this situation repeats after minute or two. I checked on other sim cards, and the problem is still present. I've done manual upgrade to 20160315, and it not helped. I wonder if it's hardware problem or the software has some bugs.
kraftens said:
Hello.
I have problem with my Elephone P9000. When the network signal is poor, the network indicator loses signal for a few seconds and in this time, the message "Sim card has been removed" appears for a moment. After that, the signal turns back on (4G), very quickly switches to 3G, and this situation repeats after minute or two. I checked on other sim cards, and the problem is still present. I've done manual upgrade to 20160315, and it not helped. I wonder if it's hardware problem or the software has some bugs.
Click to expand...
Click to collapse
Hi,
I had the same problem... My p9000 has arrived just a week ago and since the beginning, several time per day, specially when the phone was in my pocket, it appended to lose contact with the Sim card and even with the SD card. I tried to put a piece of tape on the back side of the tray Sim holder... and after few days it seems work....if can be useful
Thanks, but this method did't work. I noticed, that phone loses network even when signal power is about 3/4. I'm writing to elephone right now.
I have the same problem, my p9000 arrived today.. after setingup everything the simcard cannot be read.
I tried multiple solutions none of them work. anyone already got the solution?
I had a small succes with 2 simcards but it lasted a short time
Greetz
Flashing Aerom V1 solved my problem.
Friend of mine received this phone yesterday and has the same issue. They keep getting this error every few minutes even when the phone is placed on a table so I reckon it's firmware related?
Sent from my Elephone P8000 using Tapatalk
Yes. ROM 20160419 and every other based on it solves this issue.
kraftens said:
Yes. ROM 20160419 and every other based on it solves this issue.
Click to expand...
Click to collapse
It doesn't. I received the OTA and I still have the problem.
It's strange. I installeg IMUI official rom, based on 0419 and still was fine, till i started to play with LTE bands. Disconnecting sim card problem appeard again. Then i flashed stock 0315, download OTA and problem has gone.
Maybe a solution with scotch tape on back of the sim card will be useful to you.
@
kraftens said:
It's strange. I installeg IMUI official rom, based on 0419 and still was fine, till i started to play with LTE bands. Disconnecting sim card problem appeard again. Then i flashed stock 0315, download OTA and problem has gone.
Maybe a solution with scotch tape on back of the sim card will be useful to you.
Click to expand...
Click to collapse
I have this issue after the upgrade also. I do not think its hardware related as the issue can pop up even when the phone is sitting on a bench.
I have 2 SIMs in the phone, and it seems to happen much more than when there is just one.
It feels like when there is multiple connections that the phone gets confused and drops out.
The phone drops out while on calls too, which makes it worthless to me.
Is it faulty? Should I send it back?
I have the same problem with my P9000.
It looks like some mobile data information seems to cause some kind of exception which will then drop out the SIM card.
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
davidtheguest said:
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
Click to expand...
Click to collapse
I removed the SIM card tray because I wanted to swop the SIM's around. It has been several hours now with no drop out so it will be interesting to see how long it works before droppping out again. I didn't dare to bend the tray because knowing me I would have broken it!
Duplicated in error.
search for lost imei on mtl devices.
you can restore it with enginnering mode . its easy
davidtheguest said:
I had the same problem. So I ordered another P9000. Problem solved, second phone works fine. I swapped the SIM card trays to verify, the problem (in my case anyway) is with the tray as the old tray causes the same problem in the new phone and the new tray works fine in the old phone (damaged/bent/bad batch/different manufacturer/sub-contracted? Who knows?). Wrote to Elephone (for a replacement SIM card tray), will see what they have to say.
(As a very unsatisfactory workaround, if you bend the tray very slightly (bend the middle down from the top) and insert it in the slot almost all the way except for the last 0.3-0.5mm (friction holds it in place), so it protrudes about the same distance as the buttons (so it looks like another button) then this seems to hold the SIM card in the right place. It is a bit tricky but do it right and it stays in place (a few weeks now, no problems). If you break it it is your responsibility not mine, though (let's see if Elephone will give replacements). Best solution I could come up with as the alternative is owning a $200 piece of plastic that does nothing. (now I have two (3 actually) dual SIM card phones. Lucky I have a lot of SIM cards.
Click to expand...
Click to collapse
Did you manage to get a replacement tray? I'm having this issue on a second p9000 I bought and can't seem to find a proper solution
I've had one drop out only since I removed and re-inserted the SIM card tray as per my post no #13.
I did inform Elephone of the problem but apart from a standard automated acknowledgement, I never had a response. What a surprise!
That's bad news. I've got a third p9000 and it's the only one causing problems. I've factory reset it and hope the seller takes it back as no matter what it won't detect the SD card in the first slot or the SIM card in either now. The QA on this sim tray is really bad. There aren't any compatible parts for the tray anywhere? Does the tray share the same design as say a p8000 or other elephone models? Or even a different phone entirely?
I have the same issue. I even had to remove the SIM pincode, because after the phone thought the SIMS had been removed and later found them again it keeps hanging on the SIM lock. This sometimes happens in my pocket without me knowing that i do not have a network connection at that time.
So how can we decide if it's hardware of software related?
Software: In my opinion this issue only came about after updating to the 20160419 ROM.
Hardware: Once the phone suddenly found my SIMS again after hitting it softly (softly, i swear).
I will be following this thread closely
I have the problem too, the First weeks I had no problem. Now it happens from time to time around two times a Day. I'm using Eragon 2.0.
Ok long story short, i threw my phone at the wall and now it wont turn on. Im not too bothered about the phone, ive had it a while and want a new one anyway, however upon removing the micro sd i discovered that all my pics and vids from the last few years are stored on the phone.
As i cant power it on (i get a constant red led if i connect it to anything) i cant see it on the pc to pull data off, anyone have any suggestions for me to get them pics and videos?
I've took it apart but cant see anything obvious to repair, all i can think of now is putting my motherboard into a working z2
The LED is not meant to stay constantly on when connecting the device to something whilst off. It is supposed to go off after a few seconds. That doesn't sound good.
Have you checked to see if you can boot into fastboot mode, or even flash mode? May not help in this case, but if that functionality is working then the device is not dead just yet.
Also, make sure all needed drivers are installed on your computer. The device will not be picked up properly without them. Install them manually if not.
If you can place the motherboard into a working Z2, which will eliminate many potential areas of failure provided it starts working, then that is the only way you can retrieve your data.
It's impossible to retrieve data stored on built-in storage on a dead device, so what you are asking has no straightforward answer.
Next time, please throw significantly cheaper items at walls, and not modern, uncommon smartphones.
last bit is brilliant advice, problem with that is automated services annoy me and the phone is in my hand already when i gotta put up with them lol
I cant get it to power on at all, not fastboot, flash mode nothing.
I know putting the mainboard into a working z2 might not work but i figure thats my best chance, i think it can be done with jtag tools, but not willing to spend a few hundred quid for something ill probably never use again..... I've also seen some eMMC readers available, but as that involves removing the eMMC chip from mainboard id be even more stuck if it didnt work