HELP!!!
Since I downloaded and installed the latest O2 ROM update (from Source O2) I now don't seem to be able to connect to GPRS.
The message I get is "The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings." If I select settings everthing seems as it should.
After the update I ran the auto configuration within the O2 Active for UK, PostPaid and GPRS. So things should be OK shouldn't they? When I try and rerun the auto config it preselects Germany (is this just a default or is does this read from the settings in the system?)
Within GPRS settings the authentication is set for PAP (I've tried CHAP but it still doesn't work) and I'm using it as a Class 8 (4R1T) device.
I am also not getting the GPRS "G" appear at any point, so this might indicate that my local cell is not allowing GPRS at the moment, although it's been like this now since Thursday/Friday and I would have thought that it would have been fixed. (Southampton East - if anyone wonders)
Also it worked before the update so I know that GPRS is working on my account.
Does anyone have any ideas? I am stumped!
There is a bug on the xda2, I had the same problem with the German settings, even when I chose uk it still rebooted to the German, if you do it again, choose the uk, assuming you are in uk, wait a bit, then tap it again before doing ok, it took me 4 attempts.
I'm pretty sure that the autoconfig applet only loads settings if you have the check box selected and then close the applet. It doesn't really matter what is displayed in the check box when you actualy open the applet as these setting will not be loaded (unless you select the tick and then close auto config).
I have updated my XDA II with the ROM from the Asian site and have been using GPRS without issue. If you are not getting the G displayed it may be like you said that your telco's GPRS is currently offline?
Ed
Panic Over - I can confirm it's just my local cell not liking GPRS at the moment, Phew!! I think I paniced too soon
I've visitied my parents today across the country and GPRS works for me there so must be O2 in Southampton East - rotten lot
Can somebody help me set up my device to correctly access the Rogers network in Canada?
I had a Rogers branded motorola phone and had no problem moving my sim over to the Advantage. Able to do phone functions with no problem.
Everytime I reboot my device the network settings dialogue complains that it is not set correctly. Of course the built in settings don't work for Rogers and I'm not sure what needs to be done to get it set up and working.
Thanks.
I'm using Rogers in Calgary.
Go Start>Settings>On the "personal" tab tap the Phone icon>Tap the "band" tab>Network type "Auto" and GSM/UTMS band to the third one down "GSM(1900+850....)
Try that and let me know if it works. I always cancel the network wizard when it pops up because it doesn't have Rogers in its data base.
Hi Everyone,
I have just joined Giffgaff in the UK as service provider. They use O2 network so they are classed as a "virtual provider" as far as I know.
I have entered the APN info in order to get on the net and send mails and all works great. But, I cannot send MMS.
>there is no place in the OS to enter MMS details
>on MSFT site it said that the phone will read the SIM on first boot assuming ADC is enabled.
>I reset the phone and still no MMS
> I ring Nokia and they tell me that ADC is in fact enabled in unlocked Lumias.
>how can I check this?
>others say to install the network setup app but I can't because I don't have the very latest firmware
>some have tried this and now say that Giffgaff is not in the drop down menu so therefore can't be used.
So, as I am chevron unlocked, is there any way to change registry settings to ensure that ADC is enabled and therefore hopefully read the info from the sim card?
As long as your phone is debranded the handset should read the SIM card settings after a hard reset.
You should also be able to install the Network Setup app once it is released again (hopefully soon) after it was taken down to be updated.
If your phone isn't debranded then hard resetting won't help and you won't be able to install the Network Setup app. You won't even be able to see it in the Marketplace.
See this thread for more information on debranding.
See this thread for more information on Network Setup app/MMS/ADC.
Thanks for this great info. My phone was bought from Clove and is supposed to be unlocked. There is no branding other than Nokia. The problem is, I think, the fact that ADC may not be enabled even though it is unlocked. I called Nokia to make sure and they told me that all unlocked phones had ADC enabled and it was only carrier phones that had this functionality disabled. I somehow do not believe this.
If auto data config is not enabled then the info on the sim, card canot be read. And I reset my phone in the hope that I could get the MMS details this way but no success. I have read elsewhere as well that even I can get the network setup app from marketplace it will still not work because Giffgaff are not included as a service provider at this stage. Oh, what to do. WHy could MSFT not have given us this functionality within the OS in the same way as our old winmo platform.:-(
Network Setup app has been available for awhile already, at least for me. I just received an update for it through Marketplace this morning.
samusalo said:
Network Setup app has been available for awhile already, at least for me. I just received an update for it through Marketplace this morning.
Click to expand...
Click to collapse
Network setup is not even in my marketplace because I am running 11451 firmware and it is only available in th every latest firmware (according to Nokia). And anyway, even if I had network setup available to me there is no mention of Giffgaff as a provider so I still cannot get MMS settings on my unlocked Nokia Lumia 800. What we need is either a MSFT update allowing us to change MMS settings or Nokia to include Giffgaff on their app. I think its that simple.
The network setup app came avalible today in the UK.
It would install and run but still couldnt send MMS on a vodafone branded device, so ive just debranded and its all working fine.
So i can now send and recive MMS
We need to get Giffgaff included on Nokia network setup app; simple as!
Sent from my Lumia 800 using Board Express
Anyone try this? Windows Phone on Straight Talk?
Mobile data (internet) works perfectly fine (and fast!) but I can't connect to live services . . . which kills the user experience of a Windows Phone. The Live services work over wifi, but when there is no wifi connection, the services, including marketplace, bing search, scout, etc simply refuse to connect.
Any thoughts on how I can correct this? I've tried everything I can think of and spent hours searching to no avail.
Any help is much appreciated.
Hi, I have the Lumia 800 on Straight talk and everything works perfect.
Make sure the apn setting are good.
Is Straight talk a network that gives you SIM card and no phone?
If it's a network that uses some other carrier's masts i.e. O2, Vodafone for example, then there is a solution to it.
How do you get your APN settings on your phone? Do you enter it manually?
Here is what will help you:
Once you connect to wifi to do whatever you wish and you complete using wifi, go to your network settings, mobile settings, then edit apn - enter your APN settings manually. I am not sure what Straighttalk APN settings are but you would surely find it somewhere.
After saving the APN settings, restart your phone but make sure wifi is switched off before you restart.
After the restart you will be able to use Live services with 3g.
However as soon as you reconnect to wifi, you will have to re-do the whole cycle each time in order to get Live services working on 3g again.
This might or might not work. I had exactly same issue on giffgaff. I have spent 3 months trying to figure out, flashed ROMs, hard resets, swapped carriers etc and finally have found this to be the way it works. I own a HTC Titan. Till today I thought, it was HTC's fault because I have ruled out carrier and MS for this. But if the above works for you then, it clearly isn't HTC's or carrier's fault but sure OS that keeps forgetting the APN. The reason this happens is because Straighttalk in your case and Giffgaff in my case, DO NOT have APN settings stored on their SIM cards. The OS doesn't seem to be configured to remember it. Ideally when you swap from wifi to 3g, your OS shouldn't have to read your SIM. However WP in current state seems to be reading SIM everytime you swap from wifi to 3g. However, when it can't find anything on the SIM i.e. APN settings, the live services won't work.
If this works, please please please drop me a PM as I don't use this Lumia forums at all. I have a Titan, so I wouldn't know. But if this works, I will have to write to WinPhone Support with whom I've been conversing for about a month now!!
palmbluetooth said:
Hi, I have the Lumia 800 on Straight talk and everything works perfect.
Make sure the apn setting are good.
Click to expand...
Click to collapse
Mind sharing what settings you're using? Also, are you using WP's built in APN tool or Nokia's Network setup?
APN is: att.mvno (all other fields are empty).
Using the built in WP APN under cellular in settings.
Tried the Nokia but it messed up the phone so I took it out.
Let me know if this helps.
I'm using my 800 on StraightTalk and have had the same issue. I found there are essentially 3 places where the APNs can be set up, and reboots must occur at the right time. (Win settings, ##634#, and Nokia tool)
it seems to be overly sensitive as to how they are configured. I must have reset this thing at least a half a dozen times before getting it to work. Ultimately, I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings), a reboot, and then download the Nokia tool via WiFi and use it to enter the settings there for both network and MMS followed by another reboot. That issue is most definitely related to the APN settings, but I'm not quite certain why I had to do the hokey pokey to make it work. None-the-less, I hope this helps a little. Once you get it working, it seems to stick through reboots, wifi, or pretty much anything except swapping out the SIM card, which hosed everything up again.
mowrangler said:
I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings)
Click to expand...
Click to collapse
Interesting. . . There doesn't seem to be anywhere to do that in the most up to date version of the diagnostics tool. (I know they changed a few things in the most recent update.)
I may have to restore to a previous version . . .
Thanks
mowrangler said:
I'm using my 800 on StraightTalk and have had the same issue. I found there are essentially 3 places where the APNs can be set up, and reboots must occur at the right time. (Win settings, ##634#, and Nokia tool)
it seems to be overly sensitive as to how they are configured. I must have reset this thing at least a half a dozen times before getting it to work. Ultimately, I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings), a reboot, and then download the Nokia tool via WiFi and use it to enter the settings there for both network and MMS followed by another reboot. That issue is most definitely related to the APN settings, but I'm not quite certain why I had to do the hokey pokey to make it work. None-the-less, I hope this helps a little. Once you get it working, it seems to stick through reboots, wifi, or pretty much anything except swapping out the SIM card, which hosed everything up again.
Click to expand...
Click to collapse
I just activated my Straight Talk SIM yesterday (I was on T-Mobile's EDGE connection) and used Nokia's Network Setup tool to add, and make current, a new APN with att.mvno under the Internet APN's 'name' field. That's all I did, and data works fine (surprisingly, even on the RM-801 which doesn't have AT&T's 850MHz band).
jenesuispasbavard said:
I just activated my Straight Talk SIM yesterday (I was on T-Mobile's EDGE connection) and used Nokia's Network Setup tool to add, and make current, a new APN with att.mvno under the Internet APN's 'name' field. That's all I did, and data works fine (surprisingly, even on the RM-801 which doesn't have AT&T's 850MHz band).
Click to expand...
Click to collapse
How is call quality and what are your download/upload speeds. Been debating whether I should get a RM-819 device which is harder to obtain than a RM-801.
Can anyone help me with the APN settings please, I am in the UK, have been in touch with T-mobile / EE who really aren't helpful at all, it would be great to receive & send mms & haven't been able to do so for ages. I do apologise if this has been asked, I did scroll through a lot of pages.
go to settings - access point and activate mobile provider from list (if not activated) restart phone and mobile internet and MMS must working... in most case phone successfully load settings from SIM cards
or manually add new access point....
If seen some situations where the only way for it to fetch the apn for the card is to restore to factory defaults and with the card on the phone choose recomended settings on the first prompt. Try it if all else fails.