I just successfully installed radio 3.27 and the new DCD Gps Rom. My data connection is okay; however, when I try to make a call i get a message that account is not authorized to make calls. What happened???
YOur msid and msd has been clear out. Did u backup ur msd and msid? If not, *2 to call customer service to obtain it or request to fix your phone.
Thanks Astro!!! Phone is working and so is GPS!!
Mr_Sinister did you call sprint to get your settings fixed? I had the same thing happen to me.
I know you can get MSID from ##DATA#, but where do yo uget MSD?
I believe your MDN is your telephone number.
I had same simular problem. Tried sprint rom, dcd rom. All would allow phone calls to be made 40-50% of time after soft reboot. Followed the directions to the letter. MDN and msid were in place all the time. Even tried to reset them. Still no luck. Finally had to flash back to 2.17
If you have issues you can always dial *2 on the phone and get to a Sprint CSR..... tell them you hard reset the phone and it cleared your programming....
Related
I'm stuck. I've been through dcd 3.1.x and 3.27 only to find out no sound and then I tried to do 3.37 and 3.0.4 verizon and no go. Phone app says "Initial Programming Required". Can't dial *228, when I do a guy comes on and says it's an invalid code or number "error number 7". Oddly enough I can receive calls and sms messages.
Is this a simple problem with an a-key? When I went to stock after the failed 3.1.1 and 3.27 radio, I got a woman saying I had an auth error and to dial #8899. Called vzw and they gave me an a-key which fixed incoming and outgoing calls.
Sounds like an a-key.
If it's the a-key, how come *228 won't work and how come I don't get the message from the Verizon lady saying the phone can not be authenticated?
Part of this problem has been solved. Based on someone's suggestion on ppcgeeks.com, I needed to grab a PRL file and manually load it. Here's the post containing the replacement PRL http://forum.ppcgeeks.com/showthread.php?t=20090
Only thing is the phone was programmed successfully with *228 but thinks its roaming. Still trying to get it resolved.
Sorry for the noob question, but i have looked everywhere and could not find an answer.
So yesterday I install nueSPL 2.47, on my Verizon XV6800 and then flashed to Radio 3.42.50 and then flashed to DCD Rom 3.2.6. I had some problems with authentication, so I called Verizon and they couldn't fix the problem at night because the system was down but they were able to fix things the next morning. Not sure what they did because they didn't give me a new A-Key over the phone.
So after that I was able to place calls out. I then downloaded the Verizon cab and was able to connect to the internet. I am also able to send and receive txt messages, but I can not receive phone calls. Now strangely after ending a call, I did receive one phone call but that was it. The rest of the time anyone calls it only rings on their end and then goes to voice mail. Then a few seconds later I will get a notification that I have a voicemail.
So since all this happened I have reflashed the dcd rom and reloaded the carrier cab. and called both *228 -1 and *228 -2. I still can call out, use gps, internet, and txt, but not get any calls. Any one have any ideas? Any help is greatly appreciated.
Thanks in advance.
that very interesting... I recently upgraded my father in law's phone and also experianed the same thing.
Also interesting, when I did the upgrade to my phone a few months ago I had to get an a key.. I also had to get one once after a hard reset. Perhaps they fixed something for this.
Keep calling VZW not all techs know what there talking about, eventuality you will run into one that know exactly how to fix your problem.
I know it's been a pretty common issue for rooted EVO 3D users to get an error 16 while roaming, which requires them to call Sprint and go through some rigmarole to get the phone working again.
I seem to be having a different (although similar) issue. I have no issues making calls, or with data while I'm on the Sprint network. But now that I'm roaming off of a nearby Verizon tower out here in the middle of no-where, I'm having issues. I try to place a call, and immediately the phone sounds a disconnection beep and that's it. I also do not have data.
About 45 days ago up here I received a message about not being authenticated (the error 16), but I was told that they couldn't fix this without me bringing my phone into the store. I just reset the phone and did hands free activation again, and avoided the store. I haven't noticed any issues after that, and I do go in and out of roaming areas sometimes while in the city.
I just tried to do a chat with Sprint. I specifically said I had an error 16 and needed an HRL refresh (I lied). The rep had me power off my phone while she attempted to send it a signal. After this she had me dial *2 and my phone process crashed while I tried this. I also still couldn't call out. She tried having me power off again. Same problem. Next she told me to power off my phone and keep it off for 30 mins. If it wasn't fixed by then, she gave me a support number to call.
Anyway, not sure if the support number will help. Figured I'd just see if anyone has had a similar issue or experience. I found another thread mention resetting through ##786# and using your MSL to get into it. My EPST process seems to crash when I try this. ##DATA# doesn't crash though...hm.
I'm running the Synergy 3Dvo Rom (Nightly 344 I think?). Stock kernel.
My phone doesn't receive calls when I've used data on my phone, like launching gmail. I have to make an outgoing call or reboot to get calls to come thu. Once I use data again, calls won't come thru. Even a factory reset hasn't resolved the issue. Any idea?
It seems my phone doesn't switch back to voice once I've used data unless I make an outgoing call or reboot.
Sprint has been no help on this issue.
Thanks in advance.
it always helps to offer more info like rooted or unrooted, what derivative (stock, custom stock, custom aosp) s-off (hboot 1.12 only) or unlocked
sorry. just running stock, not rooted
have you tried to reprovision your phone
om4 said:
have you tried to reprovision your phone
Click to expand...
Click to collapse
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
sorry sorry it slipped my mind to list the steps, the neighbors do this rodeo crap on the weekends but once a month they do one whole week and I get no sleep. its really been screwing with me
if you call sprint and ask for it they technically have to give it to you. or you can use cdma workshop
rotorrocket said:
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
Click to expand...
Click to collapse
did the reprovision now I have no data connection. Tried a factory reset and still no connection. Under settings it says "mobile network - disconnected" although I have it on. confused:
rotorrocket said:
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
Click to expand...
Click to collapse
rotorrocket said:
did the reprovision now I have no data connection. Tried a factory reset and still no connection. Under settings it says "mobile network - disconnected" although I have it on. confused:
Click to expand...
Click to collapse
Sprint was able to get me back online. Hopefully the reprovision solved my issue. THanks
Sometimes updating your profile can leave things screwed up, did you update your profile before the issues started? I had a similar problem once after updating my profile, called cs and immediately asked them to escalate the issue but the lady on the other end would not, she pushed 4 profiles before giving up and escalating my call. If you can always escalate the call, 1st tier reps are peons
om4 said:
Sometimes updating your profile can leave things screwed up, did you update your profile before the issues started? I had a similar problem once after updating my profile, called cs and immediately asked them to escalate the issue but the lady on the other end would not, she pushed 4 profiles before giving up and escalating my call. If you can always escalate the call, 1st tier reps are peons
Click to expand...
Click to collapse
I always do ##72786# to fix any major data connectivity issues.
Sent from my Genesis that does what Nintendon't
Greetings, and thanks to everyone in the community who has rendered me help in the past.
I recently S-OFF'ed my EVO 4G LTE. I initially had no mobile data or phone service. I did the sprint one-touch activate though, hit "update profile," and after multiple attempts and significant waiting, my phone activated and I could make calls. When I left my house though, I noticed that I couldn't get mobile data. I could make calls and such, but no Google, Internet, or anything, unless I was on Wi-Fi.
I tried updating PRL and Profile again through both Viper Mod and MeanBean, since they're close to stock Sense, but Updating PRL never worked, and Updating Profile never connected. It stayed on "The network is preparing your services."
At some point, I lost service entirely. Before, when I had no phone service, any call would lead me to the voice that says, "Your phone needs to be activated." I activated it, and everything was fine. I may still be activated, but the reception bar shows 0 bars and a little X, while the drop down menu reads "Looking for Service."
Again, thanks for everyone who helped me get S-OFF, Flash my radios, etc., in the past. Please help me get my phone fully functional again.
Unlocked S-OFF SuperCID
CID 22222222
Hboot 1.12.0000
Radio 1.12.11.1210
OpenDSP-v31.1.0.45.0015
palehorse864 said:
Greetings, and thanks to everyone in the community who has rendered me help in the past.
I recently S-OFF'ed my EVO 4G LTE. I initially had no mobile data or phone service. I did the sprint one-touch activate though, hit "update profile," and after multiple attempts and significant waiting, my phone activated and I could make calls. When I left my house though, I noticed that I couldn't get mobile data. I could make calls and such, but no Google, Internet, or anything, unless I was on Wi-Fi.
I tried updating PRL and Profile again through both Viper Mod and MeanBean, since they're close to stock Sense, but Updating PRL never worked, and Updating Profile never connected. It stayed on "The network is preparing your services."
At some point, I lost service entirely. Before, when I had no phone service, any call would lead me to the voice that says, "Your phone needs to be activated." I activated it, and everything was fine. I may still be activated, but the reception bar shows 0 bars and a little X, while the drop down menu reads "Looking for Service."
Again, thanks for everyone who helped me get S-OFF, Flash my radios, etc., in the past. Please help me get my phone fully functional again.
Unlocked S-OFF SuperCID
CID 22222222
Hboot 1.12.0000
Radio 1.12.11.1210
OpenDSP-v31.1.0.45.0015
Click to expand...
Click to collapse
Just call Sprint and have them send a refresh signal to your device. This is a common side effect of the S-OFF process. Always make sure your service is fully working before moving on to a custom ROM. However, as long as you're on a Sense-based ROM, you shouldn't have any issues getting your device re-activated. You could also try a ##786# reset.
Captain_Throwback said:
Just call Sprint and have them send a refresh signal to your device. This is a common side effect of the S-OFF process. Always make sure your service is fully working before moving on to a custom ROM. However, as long as you're on a Sense-based ROM, you shouldn't have any issues getting your device re-activated. You could also try a ##786# reset.
Click to expand...
Click to collapse
Thank you Captain. I've tried ##786# but I can't find my MSL, either through MSL reader or CDMA workshop. Neither can find the SPC, so I think I'll have to call sprint on google voice or something.
Edit: I got my MSL and did a ##786# reset. This allowed me to update profile and update PRL successfully.
I sitll have no voice or mobile data, no bars and the X at the top (there is another sprint phone in the same room getting reception so it's on mine.) In the ##786# menu, there is no MDN Phone number and no MSID. Hmm.
Okay, I've got my MSID now and Number. It does a commit failed in meanbean though when I try to enter them.
Addition. Sprint refresh signal did NADA.