Related
I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
Yah, that's happened to me too, I just deleted that gmail account, made another one that checks the same account, and it worked again...kinda annoying, but it's a 2 min process.
Maestro Nobones said:
I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
Click to expand...
Click to collapse
I have seen so many repoorts of this over at PPCG and from firends of mine with the TP.
Maybe a GMAIL issue? Not sure but your not alone.
i've tried remaking the account on the phone to no avail. good to know at least I'm not alone!
I started seeing this problem with IMAP servers on WM 6.1, have compiled some info on it here http://forum.xda-developers.com/showthread.php?t=374663
I haven't had to recreate any mail accounts after applying the MS WM 6.1 patch linked in that thread. A soft reset is all that's been needed since.
I've got my fingers crossed for WM 6.5 to be a real fix. I'd like to give that 5.2.21014 a try too if it ever comes around again...
go to mail2web.com create a free account (Exchange Support)
go to Gmail settings forward ur gmail incoming mail to [email protected]
now setup push e-mail on ur phone through active sync
ull get the e-mail within 5 seconds of it being received, and u'll save some battery juice cuz ur phone is not checking for new e-mails every now and then.
IMHO it works flawlessly, i have my hotmail and gmail going through push, as u can forward as many e-mail accounts as u want
MOE
As it turns out a second soft reset and delete>remake the account on the phone got my email working again.
When i create a contact on my Hero there is no option to save as a Google contact, only Phone or SIM and so new contacts entered on the phone don't sync with Google.
I have tried clearing and re-entering Google account settings but no luck
Any suggestions??
please try to use another gmail account (to test the best would be, to use a newly created).. what happens then?
I had that a few months back and after a week of trying to find a fix for it the only solution anyone could come up with was a factory reset.
I did this and it fixed the problem - plus my phone was running a lot smoother and its been fine ever since!!
Zippyioa
Several people have reported this issue in the past. It would seem that if you did not choose to sync contacts with Google at initial phone set up, you do not get the Google sync option and trying to set it up after the event doesn't help.
A wipe and fresh set up may help, though I'd advise a nandroid backup if you have a custom recovery image, so that you can restore if it doesn't help.
Regards,
Dave
foxmeister said:
Several people have reported this issue in the past. It would seem that if you did not choose to sync contacts with Google at initial phone set up, you do not get the Google sync option and trying to set it up after the event doesn't help.
Click to expand...
Click to collapse
That wasnt my issue.... I had the option to start with and created many contacts on my phone - setting them up as a Google contact.
Suddenly after a few weeks of owning the phone, the Google option disappeared, leaving me with Phone or SIM.
A factory reset was the only thing I could find to fix it.
Cheers
Zippyioa
Thanks Felikz - that worked.
I created a new googlemail account, deleted the cache in the Google Apps screen, logged in using the new account details then immediatley deleted the cache again and logged in using the original account details and hey presto when i create a contact the Google option is there and no need to wipe the phone!
Thanks again.
Strange missing emails. Since yesterday various emails have disappeared form my inbox on my EVO 3D. Normally my inbox on my desktop and on my phone look the same. For example this morning I deleted the exchange account on the phone, then remade it. Everything downloaded correctly, by the time I got to work I was missing 2 emails. Now in the afternoon I am missing 8 emails. No rhyme or reason. we have rebooted the server and I have tried every combination of settings on the phone. Does anyone have any ideas? TIA
mattxm47 said:
Strange missing emails. Since yesterday various emails have disappeared form my inbox on my EVO 3D. Normally my inbox on my desktop and on my phone look the same. For example this morning I deleted the exchange account on the phone, then remade it. Everything downloaded correctly, by the time I got to work I was missing 2 emails. Now in the afternoon I am missing 8 emails. No rhyme or reason. we have rebooted the server and I have tried every combination of settings on the phone. Does anyone have any ideas? TIA
Click to expand...
Click to collapse
How old are the emails and how many days do you have exchange set to sync?
I have only checked back a few days so I am not sure about anything older. My phone will show say 20 emails in the morning, and this matches my inbox for outlook. Then 2 hours later I will check it and my phone will be missing 12 emails. Even if I sync they don't show up and never do. They are just gone, they are still in my outlook, even outlook web. I have the sync setup for 30 days right now but have tried 7 and 5 I think. Have also deleted account and reestablished a few times. Everything will sync up and look good for say half a day and then emails start disappearing. About ready to do a hard reset. What do you think?
Reset the server again and reestablished the exchange account on the phone. Everything was good until about 2:30 today. Now i am missing 11 emails... Maybe I should shoot the phone with my 357?
Lost everything but one email today. Everything is on my computer but just disappears off the phone. Can't figure this out...
I wish I had the expertise to help you further but I am stumped as well! Is there anyone else in you office that maybe has an Android phone? You maybe can check their settings against yours to see if they match!
Thanks for your help. One other guy has Android and has no issues. I think it is the phone. I will try a hard reset over the weekend and let people know if that worked.
No luck with the hard reset. also borrowed a friends Samsung and set it up with my email and no issues. sprint is sending a replacement phone in the next day or two. I will let you know if that fixes the problem?
Ok, went to sprint service center, they ordered a phone for me. One week later, phone shows up. I get home reset all my stuff and am excited this is going to fix my problem. Next day go to work, sure enough early afternoon Emails start disappearing. I am ready to shoot this phone. Also had the IT guys download and install the software to manage the wireless accounts on the server. had them delete all my accounts and reset them.
still having the same problem... Help
mattxm47 said:
Ok, went to sprint service center, they ordered a phone for me. One week later, phone shows up. I get home reset all my stuff and am excited this is going to fix my problem. Next day go to work, sure enough early afternoon Emails start disappearing. I am ready to shoot this phone. Also had the IT guys download and install the software to manage the wireless accounts on the server. had them delete all my accounts and reset them.
still having the same problem... Help
Click to expand...
Click to collapse
Sounds like possible an issue with HTC software. What app are you using? Have you tried another one.
Sent from my PG86100 using XDA App
OK, I have narrowed this down but still no fix. I experimented by not opening my outlook and just worked out of outlook web access for two days. NO MISSING EMAILS. WTF!
Went back to using my outlook and started loosing emails again.
Check all your settings in outlook. Is Outlook only keeping so many days of emails. Since I've never messed with Exchange, I'm not sure how it works, but it could be because outlook imonly shows so many days of emails if set that way, or maybe the app is set to only show so many days.
Sent from my PG86100 using XDA App
So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
SparkyRih said:
So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
Click to expand...
Click to collapse
clear data and reboot then set ur email.
MyLifeRocks10 said:
clear data and reboot then set ur email.
Click to expand...
Click to collapse
By clearing data you mean removing the exchange account right?
SparkyRih said:
By clearing data you mean removing the exchange account right?
Click to expand...
Click to collapse
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
MyLifeRocks10 said:
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
Click to expand...
Click to collapse
Ok,
It's already done syncing... yesterday (when the trouble started) it synced very slowly.. Let's see if it stays like this now...
hi,
have the same problem.
tried what you suggested, it ectually cleared the account and i had to re-enter and reset it up.
did not work, it synced some emails and then stopped with connection error
i use exchange 2003, samsung galaxy s2 ics 4.0.3
any suggestions ?
thank you
addition:
--------
bow, after a few hours it did sync, VERY slow and when reading the mail the sync back to mark as read either not done or will also take hours...
where is the problem ?
i can avoid thinking of going back to 2.3.6 as this version really sucks.. it has so many problems.
same here
Hello,
Same problem here, on Android 2.3.3 no exchange sync problem, after update ti 4.0.3 connection error ...
Samsung Galaxy S II (Black) - Android 4.0.3
So I haven't had any problems since my last post until now :S
About an hour ago it synced an SMS messages over 3G, when I came home, I received an e-mail on my Outlook client and tablet at the same time, so I kept looking to my Galaxy.... nothing!
It's not my exchange server (2010 SP2), everything, including my tablet on android 4.03 using the ASUS client work perfectly fine...
Using POP3 or IMAP is not an option, even not as a temp workaround... I really need the activesync :S
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
heldchen said:
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
Click to expand...
Click to collapse
The last post on page 10 of that topic seems like a working solution... To bad i don't have the time to root my phone and try it atm...
So replacing the e-mail and exchange apk's made it even worse for me... now I can't even start the mail app anymore
Issues with Exchange and other syncing with ICS
After reading lots of post and trying to resolve issues I believe I have resolved my issues using pop & Exchange accounts.
Try the following:
1. Edit every email account to the lowest retrevial size for emails.
and leave whatever email accounts you have setup as is.
2. Turn your phone off, do not restart.
3. Hold down the home button and press the power on button, keeping the button held down until you are at the full menu screen or pin code for your sim.
4. The if phone doesnt refresh, go to email settings and refresh each individual email account. Mine did automatically.
Hope this helps all the poor suckers out there that have spent hours on their phone trying to resolve issues rather than being the guinea pigs Samsung has made of us!
Good luck & god bless.
Liz
This doesn't work either...
Samsung has to fix this very soon... Some people try to use this thing for business, and the exchange feature is one of the most important features imo... I have to have a fix soon becaus this is soo ... annoying
I guess I have a good temporary fix, by setting the retrieval size to headers only it seems to work fine....
I am having same problem on galaxy s2. Recently upgraded to 4.0.3.
It syncs sometimes with exchange 2010 but most of the times it gives error as
'Connection error '. I have tried everything that you guys suggested. Nothing seems to work.
please help!!
Hope it help to solve
Changing the maximum email size to '100KB' from 'All' also solved my problem.
It Solves the problem for some time. When I reduced to size to Minimum, it worked for 3-4 days just fine. Altough 'Connection Error' Again started coming.
It stayed like that for couple of more days and exchange started working again.
Just to make it clear, our exchange is working fine since all others are getting updates.
Really strange!!!
Email client started working
Hi guys.
I updated to 4.0.4 on my skyrocket yesterday and faced this issue till today morning. Just while being in the email app.. go to the settings of FONT. It has not been selected and hence we do not see our mails.
Select any size.. and voila the mail appears.
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Well, it seems I'm the only one having this issue
Great! Maybe .264 update will solve this problem ...
Próbáld meg eltávolítani az összes e-mail fiókot és újra add hozzá. Ha ez sem működik akkor próbáld meg a Gmail alkalmazással, azzal hátha fog
Flashed .264, problem exists, so I give up. Waiting for my company phone next year and then I'll use my company emails on it.
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
I started having this problem but only after the e-mail app update that sony did recently. exactly the same "Account not found. It might have been deleted." error as you. I've seen similar reports on rom threads too, can't remember where exactly so you're not alone.
Anyway the good news is that i've always managed to get my 4 accounts working (2 gmail / 1 pop / 1 exchange) after trying to add them a bunch of times they finally stick (sometimes 10 tries sometimes more like 50 lol ... i'm really persistant xD )
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
Hello,
got the same issue. Just deleted my Exchange Account cause I've had some syncing issues. Now I'm getting this message, when I try to create the account on my phone again.
My other email accoutns are working perfect.
Haven't found anything about this issue on the www.
I'm on Customized DE 23.4.A.1.264
You got any idea right now how to solve it?
Greets,
n3087
I have no idea about this weird issue. Everything was flawless on 5.0.2, but since then the Email app is just a crap ... I'm on .264 too, but problem still exists. Maybe on Marshmallow ...
Hello,
Yesterday I found a solution for me.
First I made a Backup of my current configuration.
After that I deactivated every app that has to do with mail service.
Like exchange, email, kalender, etc. Also cleared all the data. Then I deactivated the auto sync service.
Now I restarted the mobile. Now activate all the apps again except exchange 5.*
After that I added my mail exchange account with success. Now just activate exchange 5 and auto sync. Get back the other mail accounts with the backup made before.
Right now everything is working for me.
Full wipe wasn't an option for me cause my mobile is encrypted.
N3087
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
mohrjaffa said:
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
Click to expand...
Click to collapse
Hello,
My phone isn't rooted and so I'm not able to uninstall pre-installed apps.
I hope this bug will be fixed on the next update...
SOLVED: Pause the Auto-Sync in Settings>Accounts
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
davidkeithhaines said:
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
Click to expand...
Click to collapse
Had the same problem on my Z1 and it worked!!!
Thanks
Problem still not solved October 2016
I have the same problem with Xperia Z1 compact, Lollipop 5.1.1. I have two accounts but can not add the third, same message. Tried re-setting, clearing cache, didn't help. Autosync was already unchecked.
Seems to be a Sony problem, haven't seen anything on www about other vendors.
Any solutions other than rooting the phone or third party apps?
Thanks!
PS Sony has marked their threads as "solved" while it definetely is not. Little white lies.