I have completely lost the sound from external speakers and coincidentally this has happoened since upgrading to AP4 though I am reasonably sure AP4 was NOT the cause of it. But am posting to see if this has happened to any of you. I was using an external stereo headset in the 3.5mm jack and after pulling it out, the speakers on my 7501 don't work. The weird thing is the phone will RING out the external spekaers but the actual phone calls, media player or notifications won't play out the external speakers. It is behaving as if the unit thinks a headphone jack is still in the 3.5mm slot when nothing is there. The USB port headset won't work either which leads me to believe the unit definitely thinks a 3.5mm headset is plugged in when one isn't. Everything else works perfect. Thoughts? Solutions? Please help -- can't send it in for warranty work as I cannot downgrade back to the original HTC WM6 build because of the AP4 upgrade.
Plenty of people already experienced this problem. Try to use the search function next time.
Nevertheless, here's the solution (probably):
First set up you Athena to play some music, so you can hear immediately whether the sound is working.
Then, try to poke around in the 3.5 jack using the headset (or something similar in size). Inside the jack there's a loose contact which makes your athena think a headset is still plugged in, even when it clearly isn't. After some poking, your sound should be working again
dwergsnot said:
Plenty of people already experienced this problem. Try to use the search function next time.
Nevertheless, here's the solution (probably):
First set up you Athena to play some music, so you can hear immediately whether the sound is working.
Then, try to poke around in the 3.5 jack using the headset (or something similar in size). Inside the jack there's a loose contact which makes your athena think a headset is still plugged in, even when it clearly isn't. After some poking, your sound should be working again
Click to expand...
Click to collapse
To avoid similar recur best consider a good stereo Bluetooth for music and phone.
I’ve encountered before, repeating inserting a 3.5mm jack may not always resolve the issue.
You guys are the best! (Actually I did do a search but couldn't find the problem referencing the Athena). Anyway, wiggling the headset jack about twenty times in and out reset the loose contact and restored sound from the speakers. I will not be using the 3.5mm headset again. Thanks for the help!
dwergsnot said:
Plenty of people already experienced this problem. Try to use the search function next time.
Nevertheless, here's the solution (probably):
First set up you Athena to play some music, so you can hear immediately whether the sound is working.
Then, try to poke around in the 3.5 jack using the headset (or something similar in size). Inside the jack there's a loose contact which makes your athena think a headset is still plugged in, even when it clearly isn't. After some poking, your sound should be working again
Click to expand...
Click to collapse
This problem has beset all HTC devices from the earliest SPVs, a matchstick or paperclip often help but a BT headset is easier.
Same problem .... but still not solved
These guys really are the best.
I got the point as to what the problem actually is, Still after poking the 3.5 jack in and out many times the sound (songs n calls) is still not working.
though the incoming ring is working. any suggestions pl .
(Anyway because of this problem i downgraded to spl1.2 and now using mincy's 2.04. it even solved my TCPMP not playing flash vids prob.)
alyn99 said:
You guys are the best! (Actually I did do a search but couldn't find the problem referencing the Athena). Anyway, wiggling the headset jack about twenty times in and out reset the loose contact and restored sound from the speakers. I will not be using the 3.5mm headset again. Thanks for the help!
Click to expand...
Click to collapse
Just to make clear what is happening, the 3.5 socket mechanically disconnects the speakers when you plug in the earpiece. over a period of time the spring contact looses its springiness. this leads to a poor contact and off goes the speakers. by poking this contact you are moving it till contact is made. you are best stopping using this socket if it is showing these signs before you loose sound all together. I am sure you can have a new socket fitted but I bet it isn't cheap. As already stated its best to use bluetooth.
Hope this makes things clear
Jay
If you can get your hands on one, you might rather use a headset with a extUSB jack. For instance, the standard headset from the Touch Diamond works fine on the Athena.
Related
Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck
Hi,
Im wondering if someone can help!
I use my headphone jack everyday.
Today the headphone stopped working. Initially I thought it was the headphone so i tried 2 other pairs. Nothing. Cannot hear anything. I play music from the speaker and that works fine. But as soon as i plug in I dont hear anything.
Searching through the other threads, I found lint mentioned. So i blew in the jack and also tried to a pin. It appears to be clean.
Using an app I selected for a wired headset to be the only output. Now, when music is playing and when I putting in/pulling out the headphones in I can hear a crackling noise but nothing else. When turned up fully there is also some static!
Ive reset my phone so I know its probably not a software issue.
Any ideas please?
1. Try to hold the audio jack to one side (that is, press it either left or right) to make it slant on a side. Check if you get any sound.
2. Try seeing if you hear music by inserting the audio jack at various "depth" into the phone. i.e. don't insert it fully.
Hope it helps
thearcher4 said:
1. Try to hold the audio jack to one side (that is, press it either left or right) to make it slant on a side. Check if you get any sound.
2. Try seeing if you hear music by inserting the audio jack at various "depth" into the phone. i.e. don't insert it fully.
Hope it helps
Click to expand...
Click to collapse
tried both..but nothing!
you tried the other solutions from the forum? corrosion problem, etc? That's the best I can help. Otherwise, you might need to change the audio board, it's available on ebay I think for < $10, and apparently not so difficult to replace as well.
Let's check it with a torch. I also had this issue and it was not so easy but I managed to remove a little lint with a needle. After that it worked fine for me.
Hi,
This has now been resolved. It turned out there was another bit of lint I had missed. So using a needle, I took it out and the headphone is now back to its best.
Thank you all for your help!
Glad for you!
Hello Dear Xda,
I am having a very strange issue with the Audio Jack. When I got my phone I used samsung headphones and they seemed to have worked perfectly. Now when I tried using other headphones - i.e. the ones that work perfectly with my other devices, it simply wont register. I put the jack in, but nothing happens. the music keeps playing. I thought its only that headphone so I tried others, such as my Car's cassette adapter still the same issue arises.
Now I tried my mothers phone which is a Galaxy SL and it works perfectly with all the headphones that wont work for me. then I decided to squeez teh headphone a bit harder and turn it around in different directions and it started to work a bit, with terrible quality, but it worked. and if i hold it into a certain awkward position you could hear the sound almost flawlessly.
I have came to the conclusion that my jack might have a problem. But I am not aware how to fix the problem. Cause it works perfectly with some headphones, but it wont with others. Does this requires full change of the jack, or can it be fixed by readjusting it somehow?
inb4: I have restarted the phone several times, changed to factory setting and even changed rom to no avail, so this clearly is no software issue.
Thanks in advance
Replace jack. Should be YouTube videos around/Google search might reveal how to do it, but in all honesty, if you're not competent with microelectronics (like me), take it to someone who knows what they're doing (local mobile repair shop). Shouldn't be expensive to fix as the jack is a cheap part, main component of the fix will be labour.
Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Might be the headset
charlie.kaiser said:
Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Click to expand...
Click to collapse
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
SuperAfnan said:
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
Click to expand...
Click to collapse
The Plantronics headset is fine; it's the Sony car stereo BT function that's making the noise...
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Head unit - I've tried all settings on mic gain and noise cancellation with no changes at all to the noise, although voice quality changed as expected.
Microphone has been pulled out of the car, literally to the full extent of its cable, with no change. I've wrapped the mic and its cable in tin foil and jumpered that tin foil shield to chassis ground with no change.
It does indeed to me sound like microphone interference, but nothing I do, including a different mic, changes the noise. Head unit and mic have been changed out for new.
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Yes. On, off, no difference. In garage, out of garage, no difference.
charlie.kaiser said:
Yes. On, off, no difference. In garage, out of garage, no difference.
Click to expand...
Click to collapse
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
DarkMatter_74 said:
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
Click to expand...
Click to collapse
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
charlie.kaiser said:
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
Click to expand...
Click to collapse
Update... Tried driving to another location, and voila! The noise disappeared. I'm now getting normal audio from the system. And what's really strange... back at the house the noise is gone as well...
Thanks to all for the suggestions and ideas! Glad it wasn't something more difficult to fix...
Hi!
I'm having some strange issues reggarding the use of headphones.
Recently I bough a pair of Razer Hammerhead pro v2 headphones from a retailer. They are brand new, and work just fine in other cellphones (Motorola or LG) and even my computer.
But, as it turns out, they do not work properly on my phone.
Let me elaborarte: I already have a pair of Philips headphones with a dedicated play/stop music button and microphone, and they work just fine with the cellphone. But, whenever I plug my new headphones on the phone, the "headphones with mic" icon shows once on my notification screen and then just banishes, leaving me with an icon that looks like a pair of "regular headphones", not recognizing the mic. or buttons.
I've read some people online experiencing the same issue as me. And, even though you can ACTUALLY hear a conversation or music with the headphones, the mic. and buttons just don't work. Is almost as if they were non existent to the phone.
I've already tried different apps that allow you to mock you cellphone to bypass this issue, but they don't work.
Any suggestions?
Nazghul said:
Hi!
I'm having some strange issues reggarding the use of headphones.
Recently I bough a pair of Razer Hammerhead pro v2 headphones from a retailer. They are brand new, and work just fine in other cellphones (Motorola or LG) and even my computer.
But, as it turns out, they do not work properly on my phone.
Let me elaborarte: I already have a pair of Philips headphones with a dedicated play/stop music button and microphone, and they work just fine with the cellphone. But, whenever I plug my new headphones on the phone, the "headphones with mic" icon shows once on my notification screen and then just banishes, leaving me with an icon that looks like a pair of "regular headphones", not recognizing the mic. or buttons.
I've read some people online experiencing the same issue as me. And, even though you can ACTUALLY hear a conversation or music with the headphones, the mic. and buttons just don't work. Is almost as if they were non existent to the phone.
I've already tried different apps that allow you to mock you cellphone to bypass this issue, but they don't work.
Any suggestions?
Click to expand...
Click to collapse
AGREE. Also, if you can check that if you keep pressing the handsfree jack down, the mic works???
hamza.ejaz27 said:
AGREE. Also, if you can check that if you keep pressing the handsfree jack down, the mic works???
Click to expand...
Click to collapse
Yeaj, I tried that already but it doesnt work. And it wont work because I think that this is a MIUI related problem.
Any suggestions?
My mic works if I keep the handsfree jack at a certain position or keep pressing it. May be it's a hardware problem or handsfree problem. Who knows!!!
Last reply.
My issue is SOLVED.
Turns out there was dust settled down in the jack.
SOLUTION: Take an ear bud, dip it in petrol and clean the headphone jack with it.
Thanks for your thread as it helped me in getting to the root cause of the problem :good:
hamza.ejaz27 said:
Last reply.
My issue is SOLVED.
Turns out there was dust settled down in the jack.
SOLUTION: Take an ear bud, dip it in petrol and clean the headphone jack with it.
Thanks for your thread as it helped me in getting to the root cause of the problem :good:
Click to expand...
Click to collapse
I've already tried that one, and had no ressult. I cleaned it as soon as I got the problem, but it keeps happening
So for me, the problem is still ongoing
As I stated before, I can hear my headphones, but both mic. And buttons don't work.
Try using a different recording app and or music player, see if that helps.