HTC Touch Dual - Not turning on - Touch Dual, MDA Touch Plus ROM Development

Hi Guys,
I have recently successfully flashed my Nike to the NIKI_ROM_MARY_v0.3.3. It was working fine for the past 3 days apart from the odd frozen screen coming out of sleep mode (i think that had to do with some sleep/lock setting)
Then out of the blue I notice it power was off.
- I tried pressing and holding down the power button
- Removing the SIM, micro SD and battery and replacing with another battery
- Connecting to PC
- Charging
All to no avail...
Has anyone have any other suggestions before I return for warranty?

This worked for me; take the battery out leave the sim and memorycard inside the phone, attach the powercord wich is connected to the wallsocket ofcourse and switch the phone on, and then insert the battery........

2nd post cannot delete it?

i'm not sure but i dont think they will repair under warranty as you have changed the software

Same issue
I have the same issue with Mary's v4.0, if i reset or switch off the phone, it just dies, whatever I do it will not switch on.
I managed after 2 days, the keep trying to plug in ac power, with no battery, got a red charge light and then insert the battery, then hold down the power button, finally it booted, now i dare not switch off or soft reset.

obsydian said:
I have the same issue with Mary's v4.0, if i reset or switch off the phone, it just dies, whatever I do it will not switch on.
I managed after 2 days, the keep trying to plug in ac power, with no battery, got a red charge light and then insert the battery, then hold down the power button, finally it booted, now i dare not switch off or soft reset.
Click to expand...
Click to collapse
Here run well!!!
Flash my phone 6 or 7 times a day with new test and don't have any problem.
More details!!

Quentin Gran Torino said:
This worked for me; take the battery out leave the sim and memorycard inside the phone, attach the powercord wich is connected to the wallsocket ofcourse and switch the phone on, and then insert the battery........
Click to expand...
Click to collapse
if this does not work, then hold the on button and keep trying to insert, then remove and insert the battery until it starts (hopefully).
Just flashed another ROM, so doubt its ROM related, my suggestion is do the above, flash back to your original ROM and SPL, then send it back under warranty, this will be my 4th NIKI under warranty !!!!!!!!!!!!!!!

Quentin Gran Torino said:
This worked for me; take the battery out leave the sim and memorycard inside the phone, attach the powercord wich is connected to the wallsocket ofcourse and switch the phone on, and then insert the battery........
Click to expand...
Click to collapse
This worked for me. Seems to be a problem with the HTC Touch Dual. Several people I know have had the phone shut down for no reason. After the above, I did a soft reset.. No problems since... Touch wood!
Terry

Hmm, okay I know it's an old thread but I have the same issue but it happened with the original rom, I finally bring the phone back to life unfortenally not with my own sim-card.
For now I'm scared to do a sofreset because I think I lost my phone again just wondering what I can do, maybe someone on this forum have a solution for this.
Regards

I had exactly the same problem... may anyone be more specific?
http://forum.xda-developers.com/showpost.php?p=5579171&postcount=641

teorouge said:
I had exactly the same problem... may anyone be more specific?
http://forum.xda-developers.com/showpost.php?p=5579171&postcount=641
Click to expand...
Click to collapse
Hi teorouge, sometimes I got my phone back, what I did was:
1. Remove battery
2. Pressing softreset button about 10 times.
3. Insert battery and keep pressing the powerbutton until the phone reacts.
It's not a fix, the only thing you can do is use the phone but if you do a softreset the problem is back.
Personally I think the powercircuit is broken, I had to buy myself another Niki.
Regards

Rataplan said:
Hi teorouge, sometimes I got my phone back, what I did was:
1. Remove battery
2. Pressing softreset button about 10 times.
3. Insert battery and keep pressing the powerbutton until the phone reacts.
It's not a fix, the only thing you can do is use the phone but if you do a softreset the problem is back.
Personally I think the powercircuit is broken, I had to buy myself another Niki.
Regards
Click to expand...
Click to collapse
Thanks for the answer, I gave the Niki back to his owner... it's a corporate phone so he shouldn't personally pay any money (and me neither, that's for sure!) to get it repaired. Thou I hope for him they'll change it to a newer (and feature-rich) device!

Related

Topaz challenge, please read

Hi all,
I need an advice from you guys please:
My Topaz is not turning on, it simply does not do anything.
Last time I wanted to change the language but my battery was not fully charged, so in the process it suddenly turned off and since that time I am not able to turn it on, does not display nothing on screen when I press the on button it just vibrates continuously and not stop, and that´s it...
The charging light was on the 1st time I tried, but not the second time.
It is SIM unlocked but not hardspl´ed
Any advice would be great!
Thanks in advance
UPDATE 13-Mar-10
Today, I connected Topaz to wall charger, amber led turned for about 10 sec, then turns of, then vibrates, then nothing again.
I tried to do hard reset, nothing happened, then after some minutes the device is short vibrating every 1 min aprox, no led on, still can´t do nothing more.
EDIT: After 15 min of short vibrating every 1 min, now it´s completely dead again........
Thanks for reading,
Can you put it in bootloader? Is a hardreset possible?
Try to turn the phone off, remove battery, and insert it again. Then hold vol down and press power. Do you get red/green/blue (or whatever) colors?
If you do. let it boot until it says USB (perhaps need to connect usb to PC for it to change from serial to usb) and after that just run the topaz ruu and it should flash.
If you dont get it to start to 3 color screen try and hold up+down and press power.
yes, Vol down and powerbutton. should boot to serial/usb flash screen.
Thanks guys for your reply
Soon as I get home I´ll try and report back
Cheers,
Flash a stock ROM
jmkhenka said:
Try to turn the phone off, remove battery, and insert it again. Then hold vol down and press power. Do you get red/green/blue (or whatever) colors?
If you do. let it boot until it says USB (perhaps need to connect usb to PC for it to change from serial to usb) and after that just run the topaz ruu and it should flash.
If you dont get it to start to 3 color screen try and hold up+down and press power.
Click to expand...
Click to collapse
Hi
Just check that if you try to reflash the ROM whether you should use a stock ROM vs modified ROM as you wrote that you do not have HardSPL on your Topaz.
Once you have successfully reflashed using stock ROM do a hard reset and then install HardSPL 1.83.
Good luck
Aussie
Still need help!!
Ok guys,
Let me explain you what happened:
None of the instructions above worked...
Can´t put on bootloader, hard reset nothing happens
When connected to wall charger amber led is on, if I press power button led turns off and vibrates, then led turns on again but nothing else happens.
Pressed down vol and power = Nothing happens
Pressed up/down vol and power = nothing happens
EDIT: Connected to PC and automatuically installed a qualcomm driver not detected also by WMDC
Disconnected from PC then connected again to wall charger and now amber led not turns on....
Please help!!
Any other advice please!
I really don´t know what else to do
Thanks in advance for taking your time on this thread
Per your PM, I'll certainly help you if I can.
Do you happen to know what caused it to brick? This will help determine how to bring it back. Did you attempt to flash a custom ROM w/o HSPL?
I am not an expert on this but have seen some chefs claim they can bring back a bricked device.
There is a program called MTTY that can usually get your phone to connect to your PC and there are functions to run in that program that can get it to a flashable state so you can reflash your shipped ROM.
Also search the Wiki for restoring bricked device, regardless of the model, it should be the same process. I think I have seen this in the Tilt(Kaiser) forum and maybe in the Fuze (Raphael) forum.
I haven't used this program in a while so I forget the commands but you should be able to find them in a search.
In the meantime I'll do a little research too and see what I can find out.
The main thing we need to accomplish is getting you back into bootloader mode.
1. Here is a link for recovering a Hermes and it has info on mtty.
Thanks a lot Bruce,
I have the original ROM and my Topaz is the unbranded model.
I was just trying to change language but battery was too low, then it turned of and you know the rest of the story.
I have it SIM unlocked but not hardspl´ed and I was not doing any ROM upgrade or so...
I´ll try to use MTTY and find about your recommendations, later report back.
I appreciate a lot your reply!
Cheers,
EDIT: Tested MTTY but in some point says "power on the unit " but that is what I can´t do, nothing happens
Will continue testing and searching...
This is from the Wiki. It may help. Says to use PUTTY instead of MTTY... with instructions.
Another thread on recovering device.
Bruce Inman said:
This is from the Wiki. It may help. Says to use PUTTY instead of MTTY... with instructions.
Another thread on recovering device.
Click to expand...
Click to collapse
Thanks Bruce,
I went through both links but nothing...
The main prob is that I can´t even make it turn on...
Now when wall charger is plugged I do not have the charging led on, so I am really lost...
I do not have another battery to test but I don´t think is that because Topaz is almost new!
But Now I think it´s not charging the battery...
Hope any other idea can save me
If it is almost new try to send it to warranty!if it has the original hspl no prob then!is better then trying to reapair youself, with the cost of loosing warranty!
Good luck with that!!!
Thanks, but I do not have that option
I have high hopes with all the great team of XDA!
first thing first,you have to have power in your phone.....borrow the battery from someone or recharge your battery in somebody else's phone.......then try to go in to bootloader mode (volume button down and power button)..........
komsa said:
first thing first,you have to have power in your phone.....borrow the battery from someone or recharge your battery in somebody else's phone.......then try to go in to bootloader mode (volume button down and power button)..........
Click to expand...
Click to collapse
Yep!
I ordered today another battery
Soon as I get it will report back.
Thanks,
Maybe this will help
It happened to me once. Nothing seemed to work. What did work, I left the phone charging for a day. First take ou the battery for at least a minute. Put it back on. Then connect the wall charger to the phone and let it charge. Hope this will help.
When it happened to me the LED wasn't working either, just connect the charger and let it charge.
Thanks,
I done that yesterday and left it all night but nothing...
I really hope is a battery problem, I´ll find out soon as I receive my new one
wrong place
Exactly samething happened to me.. the only difference was that I was using google maps and connected to my car charger. It somehow didn't charge and ran out of power and kept restarting whenever I tried to charge from a wall-socket.
This is what i did... worked for me.
Take out the battery from the back
Hold down the power button for at least 30 seconds to drain out the static charge.
Take out the sim
Plug in the USB to the phone (without the battery and without the sim)
With the phone connected, press the Red button at the back (soft reset)
Unplug the phone from the charger
Put the battery back in
Connect the USB to charge
Cross your fingers and say a lil prayer
Wait for 30 minutes
Turn it back on.
Lemme know how that goes 4 u
Thanks
I done all your procedure but after this point: [*]Connect the USB to charge
Led charging light did not turned on...
By now my only chance is to test with a new battery (which I will receive on thursday), but I do not have too many hopes as the device is almost new
I´ll report back on friday.
Thanks to all and I will be happy to receive any other suggestion

[Q] Xperia X10 won't turn on.

Hi. The phone application was not functioning well and the F/C dialog showed up. I powered off the phone and from that point, the phone won't turn on.
The battery was fully charged before this happened.
When I press the power button, the phone vibrates for half a second, the screen brightens up but does not show anything but a black screen.
I removed SIM and SD cards, removed the battery and performed the above steps but nothing happened.
I also tried to put on the charger to see what's going on. Once I plug the charger, the phone's screen brightens but shows only blank (even without pressing the power button)
When connected to the charger, the green light for charging is on for some minutes, then goes off automatically.
I tried to connect it to the PC, and PC Companion finds the device as usually. It even shows the dialog on the pc screen to mount the device.
I tried a hard reset, but does not work
On some point, the sony logo appeared and then a dialog saying: "sorry process system is not responding". The first time I pressed Force Close and the phone turned off. Immediately after that, the phone turned on and showed the exact message. I pressed "Wait" but nothing happened in the next 15 minutes.
I called Sony's support center and they suggested a software update. Did the process exactly as it should, but again, even after the software update the screen shows nothing but black. It is all the time brightened for some reason.
I tried to turn off the phone for some time by removing the battery, but as soon as I put the battery back on, the phone's screen brightens and stays that way forever.
The phone was functioning perfectly up until this issue. The only application I had installed apart from some games, was AWDLauncher. On the screen I had only a TASK widget and a battery status widget.
The phone is 3 months old and has been always in perfect condition.
ANY help would be appreciated!!!!
Many Thanks
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
http://forum.xda-developers.com/showthread.php?t=717949
Many thanks for the prompt reply. I will try to do so and let you know how it goes!
o0k00l said:
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
Click to expand...
Click to collapse
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Was it this:
http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiax10?cc=gb&lc=en
That Sony Ericsson told you to do?
If not, use that.
Download it, follow the steps when it says you have the latest version, press "Install Anyway".
Hope this works.
Hi itTim. thanks for the response
this is what i did but no improvement at all ((
Sounds like you broke your LCD screen somehow.
That would suck because I broke mine and it cost me $200 to fix.
Hi Hypercore.
Yes that could be the problem. The thing is that I always took rally good care of the phone, always carried in a leather pouch and never droped it. How sensitive is this lcd anyway?? Did you notice any cracks on your lcd or was the problem simillar to mine?
Thanks
When you turn on the phone does the lcd backlight turn on?
If so, look for any faint lines of color (usually a hairline size). If you see any of those then your screen is cracked.
the backlight is on, but there are no lines of colour on the lcd screen.
another weird thing is that the green light on the top blinks one or two times every time i put on the battery. even if the phone is off, once I insert the battery turns on automatically after a couple of seconds.
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
AyDee said:
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
Click to expand...
Click to collapse
That won't do anything.
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Devtone said:
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Click to expand...
Click to collapse
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Hypercore said:
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Click to expand...
Click to collapse
Indeed. It could be a frozen chip, memory fault, power-regulator and so on.
Hypercore said:
That won't do anything.
Click to expand...
Click to collapse
Ah, debug mode needed- I see now
tasaki said:
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Click to expand...
Click to collapse
if you have done this and did not worked , then it is the LCD.
send it to workshop and check it there.
Guys i Really need the solve of this problem , my xperia has blank screen now without backlight and the phone completely doesn't work . when i put the battery and prees the switch botton it gives me 3 red signals , i've updated and hard reset but it didn't work , and btw the LCD is fine , any idea. did removing the battery worked???? . please answer
After a looooot of time since my latest post, finally my Xperia came back to life. There was a battery failure which means the phone was ok all the time. Weird thing is that the led light showed that the battery was charging ok. I removed the battery and after a lot of time it is working ok again. This was really really odd.
FYI for anyone else that gets this issue.
I just had this for the past hour after trying to change my baseband....could not get it back for anything.
What I did finally try was run another baseband via flash tool, connected to usb and it started flashing....after flash phone powered on again...yeah I agree with everyone, that is freaking scary when it happens.

HD2 Died ..!!

I updated my phone (HD2 T-mobile) via internet website and when I finished the updating process, the phone did not work at all.
I tried more than once to switch it on, but it didn't respond. I took the battery out and put it in again, but nothing happened.
When I connect the phone with the charger, the charger light doesn't become on.
It seems that the phone is dead!!!. What do you suggest to solve this problem? If you think it is a hardware problem, what is the name of this hardware
Pleas don't open twice the same thread in different sections; this will not help you more!
Enter in bootload mode
abusaaad said:
I updated my phone (HD2 T-mobile) via internet website and when I finished the updating process, the phone did not work at all.
I tried more than once to switch it on, but it didn't respond. I took the battery out and put it in again, but nothing happened.
When I connect the phone with the charger, the charger light doesn't become on.
It seems that the phone is dead!!!. What do you suggest to solve this problem? If you think it is a hardware problem, what is the name of this hardware
Click to expand...
Click to collapse
Remove the batt, press the volume down button and maintain it down, put the batt back in the phone.
What happens ?
Australian Capital Territory ... SIMILAR PROBLEM.
papagenoo said:
Remove the batt, press the volume down button and maintain it down, put the batt back in the phone.
What happens ?
Click to expand...
Click to collapse
Was working ok for a few weeks: Android 2.1. Did as you said. Nothing.
b4 this, there was a "warning" - on CONNECTING TO MICRO-USB POWER source, it would continual start the first screen, then reboot.
Once it did a soft reset ... but no longer. I have 3 new batteries, independent chargers, so it's not a battery fault.
Cross-board posting is not allowed. Duplicate threads are a prime example of this.
This thread - CLOSED

Jetstream dead

Hi,
My jetstream died today when i transfered some files to it, does anyone know if there is a hardware reset button somwhare on the device.
Daniehabazin said:
Hi,
My jetstream died today when i transfered some files to it, does anyone know if there is a hardware reset button somwhare on the device.
Click to expand...
Click to collapse
Sorry for that
Try to hold the power button for 20 second
tried that, didn't work
OK
Recharge ur device and try to volume down button with power button for 20 second
was fully charged when it died, if there is no hardware reset button on the device, maybe i'll get lucky when the battery goes flat.
If it doesn't work, i'll have to send it in...
Thanks
got it working, all i had to do is let the battery run flat and then charge it, now i'm going to root it.

Any advice would be apreciated

Need some advice please
Any Flyer member who can advice me please?
Buyed a WIFI Flyer 16Gb Gingerbread stock no rooted turned on and suddenly turned off and got stuck in black screen (with some light in the back) vol down + power, nothing.
battery has 100% charge, but red led turned on and off ocasionally.
Any advice how to revive it would be greatly apreciated!
Thanks in advance,
Soft reset - Hold down power button only. Keep holding until tablet resets. You should know when this happens. You can't bring it up in bootloader/recovery (down vol. + power), until it's first actually turned off.
Does your PC recognize a device being plugged in when you connect
Sent from my HTC Flyer P510e using xda premium
.
Thanks for your replies:
It didnt work pressing only vol dow for a while, or presing only power button, it never rests.
Just behind power button a green mini led is turned on now all the time, probs started when removed back to insert sd card.
Tooked off to make some tests but now still nothing...
If connecting to PC nothing happens...not detected...no asking for install drivers
Any other advice?
Thanks in advance!
orb3000 said:
Thanks for your replies:
It didnt work pressing only vol dow for a while, or presing only power button, it never rests... probs started when removed back to insert sd card.
If connecting to PC nothing happens...not detected...no asking for install drivers
Any other advice?
Thanks in advance!
Click to expand...
Click to collapse
Take off back cover... Remove SD card... Try to reset again, power btn only, hold down 20 to 30 secs., don't use volume btn.
Nothing happens
i would suggest trying to globatron's attention. if anyone on this board would know what to do it would likely be him
orb3000 said:
Nothing happens
Click to expand...
Click to collapse
I would agree with mcord11758... Still...
orb3000 said:
battery has 100% charge, but red led turned on and off occasionally.
Click to expand...
Click to collapse
A red led isn't going to show with a 100% power condition. Later you wrote...
orb3000 said:
It didn't work pressing only vol down for a while, or pressing only power button, it never rests. Just behind power button a green mini led is turned on now all the time...
Click to expand...
Click to collapse
(doesn't make sense to me) A green led can't show unless the tablet is plugged into a power source and the battery actually is 100%...
If yours is a stock unit with a stock rom (and isn't defective), I would suspect a low battery condition that can't reset/reboot for lack of power...
Suggest you plug it into the wall and try the reset procedure again, and if still a failure, (maybe you can get some help from globatron or) call HTC.
...and then again, as I've read in other threads (that you've also seen), maybe all that's needed is a battery disconnect & reconnect. - Hope you get those pics, and if so... make it a last course of action, as you'll have no warranty if you do it.
Thanks.
Update:
I left computer connected to Flyer all night, and the day after it was turned off, then unplugged from PC and plugged it again, PC recognized the tablet and after that I ran the stock RUU, now it´s stuck on the process as it has been more than 20 minutes and progress bar in computer is at 100% with the following legend:
sending..........
updating the Rom image on your android phone
It is stuck there, how much should I wait? or if you recommend to do something else?
Thanks in advance for all your help.
UPDATE: RUU failed, says I have the wrong image, finished, exited and rebooted normally!
Now working, but I´m afraid to open the cover to insert my sd as the last time it was when it was turned off
Orb,
That sounds like it when into DL mode. On the flyer once you get out of DL mode it's normally fine after that. It seems to be random, mine did it once or twice, leedroid has seen it as have a few others.
After it boots again it goes back to normal.
Hi mate,
Thanks for your reply.
Very strange behavior. After all above mentioned I was able to use is perfect, even updated to OTA Honeycomb all went ok, installed some apps, etc.
Then decided it was time to test again to remove the cover and install my sd card, just in the minute I touched the back , not even finished of removing, and Flyer went screen off, now again I can´t turn it on. Could be a short circuit or something?
I will leave it connected to wall charger for the night and hopefully tomorrw will be able to turn it on again....
I swear never again to remove the back cover
PS: I checked battery level before all this and it was in 77%, now red led on power button is on...
globatron said:
Orb,
That sounds like it when into DL mode. On the flyer once you get out of DL mode it's normally fine after that. It seems to be random, mine did it once or twice, leedroid has seen it as have a few others.
After it boots again it goes back to normal.
Click to expand...
Click to collapse
orb3000 said:
Hi mate,
Thanks for your reply.
Very strange behavior. After all above mentioned I was able to use is perfect, even updated to OTA Honeycomb all went ok, installed some apps, etc.
Then decided it was time to test again to remove the cover and install my sd card, just in the minute I touched the back , not even finished of removing, and Flyer went screen off, now again I can´t turn it on. Could be a short circuit or something?
I will leave it connected to wall charger for the night and hopefully tomorrw will be able to turn it on again....
I swear never again to remove the back cover
PS: I checked battery level before all this and it was in 77%, now red led on power button is on...
Click to expand...
Click to collapse
That's weird, if it's not too much could you try and get a logcat (adb logcat) when its screen goes off while opening the cover. That should help us establish whether this is a HW problem(unique perhaps bad mainboard) or software problem (me,globatron,Lee, etc. experienced)
I can also confirm that it happened to me too couple of months back, but after soft reset it rebooted fine, but the backcover issue is new.
Sent from my HTC Flyer P510e using XDA Premium HD app
hello
Im orbs friend, my htc flyer still having the prob, everytime i touch the cover or pusih it by accident it goes back.
What I do is leaving it charging for awhile and press power button and vol down at the same time for around 30 sec for a couple of times and then it re start. Im guessing its not a software problem i dont find an explanation i even updated it to 2.3.4.

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