I just got a Cingular 3125 off ebay and the phone works fine, I just got a data cable for it and attempted to sync it with my laptop, running Windows Vista Ultimate. It is being installed as an unknown device and neither WMDC nor Activesync is recognizing the phone. I've tried updating the driver, deleting and reinstalling the driver, resetting the phone, nothing has worked. My phone is a Cingular 3125 of the HTC Star Trek running ROM version 2.4.502.0. My OS is WIndows Vista Ultimate. has anyone had this problem or have a possible solution?? Thanks
Hi,
I'm facing the same issue. I guess, its a hardware related problem.
When I connect my SmartFlip, it shows charging icon at top, but in case of ActiveSync or WMDC - it says Not Connected. Even Windows detects it as Unknown device.
When I asked to service center, they said, its an issue with Hardware, but confused.
Related
Here's the deal: I need help!!!!!!
I have a HTC TYTN and upgraded it's ROM from WM5 to Custels Ultimate WM6 as he got a lot of good reviews for it. However, there's a bug in it - apparently a bug Mr. Custel was aware of. After upgrading to WM6 my Active sync does no longer work when using USB.
Here's my details:
HERM200
spl-2.10 Olipro
IPL-1.04
Windows Mobile 6 Professional
CE OS 5.2.1238 (Build 17745.0.2.3)
ROM Version: CUSTEL Ultimate
ROM Date: 05/05/07
Radio version: 1.41.00.10
Protocol version: 32.74.7020.18H
I run Active sync 4.5 on my PC.
I have checked that the setting for Active sync is correct on my computer and that the 'Enable advanced network functionality' box is unchecked in the USB-to-Pc setting on my TYTN
I have tried to manually put my TYTN into Bootload to see if it can connect via USB then - and it cannot even if it says USB on my TYTN tricolor screen.
I've deactivated firewall, checked to see if settings for Outlook is correct etc... etc...
I've even tried to put a .nbh file on my SD card and put TYTN into Bootload mode - but it never got past the tricolor screen.....
In other word: I cannot connect my TYTN to my PC and I cannot flash another ROM onto my TYTN to make it work properly with Active sync.
What can I do? Any ideas would be appreciated.
Regards,
Njål
I will try
Well I had the same problem with active sync when I installed wm6 on my cingular 8525 (hermes). Once I figured out to remove the check in the USB to PC window, I removed activesync 4.5 and restarted my pc. Then I reinstalled activesync. I then restarted my pc. I then hooked the usb cable from the cradle that my phone sits in and then placed the phone in the cradle. Everything has worked fine since then. I know for sure that check in USB to PC has to be unchecked. It will not work unless. So try that and see what happens. That is what I had to do. It would not work until I unistalled and reinstalled activesync. Hope this helps.
A little more info:
Here's a little more info when it comes to my problem.
I've read the thread regarding Mr Custel's WM6 Final ROM and after I upgraded my phone, several others has complained about the same problem as I have.
Mr Custel has written that he's aware of the problem and that he will fix it - however, I now see a new ROM upgrade from Mr Custel called Custels Ultimate WM6 ROM. The problem is that I cannot install it since I cannot get an USB connection to work.
I've tried uninstalling Active sync - restart PC - reinstall active sync - restart PC and try to connect. Several times, actually. It doesn't work
Any ideas?
Regards, Njål
I have a AT&T 8525. I installed 2.10 Olipro and then flashed with the latest AT&T WM6 upgrade from this site. It was labelled as the "official" upgrade.
The upgrade went well and everything seems ok (though it feels a bit more sluggish and I thought it would noticiabley increase speed of apps etc.)...anyway my Activesync is simply not working with this phone anymore. It doesn't recognize it when I plug in with the cable. This makes it hard for me to re-install a different ROM or any other app.
Bluetooth can see the phone, but, again, it doesn't seem to want to make an Activesync connection....please help...thanks in advance.
try deleting existing relationships. and create a new one. most likely because of your current upgrade, your DEVICE ID has been changed.
I actually have no relationships in Activesync right now.
I'm loading a fresh copy of Activesyn on my wife's computer to see if I can get a relationship established on a new install.
Any other ideas...I'm all ears!
you should be creating one.. its most likely because your DEVICE ID has been changed. have you checked it?
I have the same problem
The problem apears when I connect the device to the computer "USB Device Not Recognized".
Tested in another computer with same results...
It seems to be some driver issue, but I have no clue where to start...
I have a HERM200 (TyTN) unlocked and activesyn was working when the device OS was WM5. fter the upgrade, does not recognize anymore...
It's working now
After the OS upgrade, needs to turn off (for real) and turn on again. It works sweet.
Need to remember: MS Windows DEvices needs MS Solutions - Reboot !
Hey there,
So i have a problem with my new qtek 8500, i want to flash it to wm6.1, so i made normaly the cid unlock, the application unlocker. So to my problem, when i start into spl, then comes the screen with the 3 coloured lines, and then is my connection on the pc away, it is then not connected, and vista installed new drivers for the device, that dont works, so what can i do?
thank you for the answers
René
Hi,
You should flash it from Win XP since flashing from Vista is not (yet?) supported.
Cyrebre
i am having the same issue.. i had done CDi from vista via bluetooth.. after that no matter what i do the phone is not willing to get connected viz activesync.. i tryed in 2 differend systems.. same.. not working with bluetooth nor usb..i is charging but no connection... i have another cingular 3125 as backup as well that seems to be working fine..
Hello, i'm trying to upgrade my device but facing a weird problem. The WMDC works fine and i can sync my device. When i run the RUU, it analyzes the rom and put the device in bootloader mode....
as soon as the device enters the bootloader, the usb loses the connection and says "cannot recognize the device" or "drivers not found" etc....and the RUU gives the error of "cannot connect to the device. make sure...."
I have tried this with the AthenaUnlocker as well as the AthenaWrapper. I'm currently on SPL 1.1 and want to upgrade to 1.2
Please help!
I have the same problem!
I want to install HSPL on my device. I cannot install this via SD Card so i tried it with USB. But after the bootloader the connenction was lost. Many times...
Can somebody tell me how to fix this problem?
Thanks
Edet: My device is a HTC HD2
This might not fit your problem, but ...
... try to connect your device to a PC/laptop with USB 1.1 - with my Ameo I have many "connection loss" problems with USB 2.0 speed, which occure only on heavy (data) load on syncing.
Disabling USB2.0 is possible on some machines within the BIOS.
If you got no PC/laptop with USB1.1 you can disable the USB 2.0 related driver in the Windows Device Manager (it works for me, in general). Therefor open the device manager and select the "View" menu -> devices by connection (or similar). Now search for the Athena entry attached to the listed USB hardware. Disable the "most-upper" USB controller the Athena is attached to.
OK, the last description might be confusing, but try.
Good luck (as this solution fits to your problem, as I am not sure)
What worked for me
junooni said:
Hello, i'm trying to upgrade my device but facing a weird problem. The WMDC works fine and i can sync my device. When i run the RUU, it analyzes the rom and put the device in bootloader mode....
as soon as the device enters the bootloader, the usb loses the connection and says "cannot recognize the device" or "drivers not found" etc....and the RUU gives the error of "cannot connect to the device. make sure...."
I have tried this with the AthenaUnlocker as well as the AthenaWrapper. I'm currently on SPL 1.1 and want to upgrade to 1.2
Please help!
Click to expand...
Click to collapse
I just spent the weekend trying to unlock my Athena and was having the exact same problem... USB would disconnect, errors 202, 267 . I finally was able to flash the Olipro bootloader, but had a hard time unlocking the radio. My device showed no radio under its properties, so I could not tell what radio version I had. Pressing "phone" would not bring the dialup screen. After so much sweat, I had to put it apart, only to find that the radio board connection to the motherboard was improperly seated, thus was having a bad connection. Once the connection was properly seated, the phone booted up to the emergency call screen, notified that there was no SIM card detected and when I looked in the device properties, the radio version was listed!. I then proceeded to unlock and flash the radio and this time the connection was not lost, the process completed without a glitch.
Hope that helps...
Hello,
I've recently had some problems with my Android, so I decided to return my phone to local distributor. In order to do this I ofc needed to reinstall Windows Mobile. And my phone is identified As Qualcomm CDMA MSM. It can't sync with activesync, despite the fact that normal service screen with 3 colors works and sows info abous HSPL (2.08) and PB81100 SS-BC.
Android still works fine with its loader, so the phone isn't bricked.
Thanks for any help
Update:
I successfully installed drivers for my phone so this strange device turned out to be Microsoft HTC sync. Now the only problem is that my phone doesn't seem to communicate with PC through ActiveSync.