Can get GPS to lock always..but in Portland, Not! - Mogul, XV6800 ROM Development

I have the Verizon 6800 and I have tested radio 3.42.30 & 40 found no difference for my device. Both radios locks under 2min sometimes less than 1min. I use BAF tool which does the work for me just click & walk away...soon it will lock.
My company headquarters is in Beaverton, OR but I am staying in downtown Portland. Since I landed from the airport and driving around downtown Portland all day...no locks at all...
Back home is Memphis, TN and I can get locks throughout the state and since I border Arkansas & Mississippi and get locks there as well when I move around the tri-state area....
My goodness....if I had not visited Portland/Beaverton before, I would be very disappointed if I was depending on this device for navigation here...

Tall buildings obstructing the sats?

ilkhan said:
Tall buildings obstructing the sats?
Click to expand...
Click to collapse
But my signal bars are all there and excellent while downtown...back home i do not have this issue downtown getting locks...

try and change gpsmode to =1.
i had the same issue in las vegas. once i changed to standalone mode (gpsmode=1) and restarted i got a lock - too bad it was the morning we left.
this was back in the dcd 2.x / radio 3.27 days but try it.

I heard that our mogul gps is lock to us region that won't work outside us and canada.

AstronusX said:
I heard that our mogul gps is lock to us region that won't work outside us and canada.
Click to expand...
Click to collapse
Since when has oregon left the union?

I had the GPS working in Southern Mexico just fine

I noticed I can only get GPS locks from a moving car. This helped me immensly on my recent trip to New Jersey. Try using HTC GPS tool and running the clear memory command. Also try using this app to obtain a lock first, then load your map software after it establishes a lock.
Good luck!

Whats pretty common with most standalone GPS's and I'm sure also pertain to our phones, don't rely on just the GPS to sync by itself. It usually helps if you open your navigation software and search for the area that you are in, then the GPS has some idea of where you are and can have a better idea of what satellites to look for. With WLS and GoogleMaps, I can never get a sync until I search for my town and then enable GPS mode, it will sync eventually, still takes several minutes at times, but will sync. If I leave it in SF or Atlanta it may take hours and multiple reattempts and still no sync.
Just my experience with it.
BTC

Related

[Q] GPS with NO data connection

I was traveling overseas where there was no CDMA service but I brought my Fascinate and had it on airplane mode. However, I could not lock a GPS signal for the entire trip, even when standing in the middle of an empty field. I read on the dev forum something about GPS and NTP. DO you need a network connection to GPS lock on the Fascinate? Was running superclean 2.9.2 at the time.
I use mine off net fairly frequently. Typically with BackCountry Navigator. What app were you using?
I was using MapDroyd but even GPS Status couldnt lock it.
Airplane mode shuts everything off except for the phone. So the GPS chip was turned off and that is why you couldn't get a lock while over there.
drnihili said:
I use mine off net fairly frequently. Typically with BackCountry Navigator. What app were you using?
Click to expand...
Click to collapse
Slight hijack. . .
How do you like BackCountry Navigator? I am planning a trip out west this summer with the family and thought this may be nice to have. It is worth the $10?

GPS Fails in unusual manner

I was driving around today and had Google Navigation running. All of a sudden it couldn't find a satellite. For miles this continued happening. I have a GPS Test app and it said that the gps was on but no satellites in view. I was on a highway a few hundred feet to either side in a open elevated location. I've been through here before without issues.
I checked a map and Clearwire is now covering the area. I stopped at a store and got a gps signal Inside the store but not outside.
Anyone else experience anything like this?
Sent from my X10a using XDA Premium App
I had some problems with my GPS as well.. all worked after re-flashing and matching kernel + baseband...
Using the new pre rooted GB rom wont allow me to find any satellites at all:
http://forum.xda-developers.com/showpost.php?p=16130033&postcount=138
But I didn't flash GB- I'm still on 2.1, and my GPS works fine at my home which is not covered by the Clearwire LTE service. As for it not working in the GB, the baseband is specific for different regions and you probably need to change the build.prop file to use the proper timezone/time servers for the service.
It was totally strange as I wasn't anywhere where I shouldn't get GPS, it was working and then just stopped while I was on the highway. To not be able to find a single satellite when you have 360 degree of view of the sky, is indicative of something else going on like LTE service blocking the signals. Which has been reported in the national press. I was driving along the fringes of the coverage area.

weird speedtest locations?

Just wondering if anyone has tethered to a pc, ran a speedtest, and it shows you in another state?
I'm in San Francisco,CA and it's saying I'm in Wichita, KS...
?
Im running the latest Clean Rom if that matters, and only google gps is on
Happens to me all the time too, I never get decent speedtest locations because of it, I'm guessing it's a 4G connection thing.
The fix I have to do to get a test from close to me is connect to a wifi source, let it find that location, then stay in the speed test app and turn wifi on back to 4G and keep it on the location wifi found.
I believe if you turn on the GPS and let it get a lock it will update to your nearest server. Whats up in Wichita? I seem to travel there all the time
Edit: Re-read OP. Not sure what you mean by "google" GPS but I was talking about insuring that the actual GPS receiver is activated. And, BTW, your boys better win those 3 games they have "in-hand".
are you sure you are not in Wichita,KS? ARE YOU!?!
Thanks everybody, nothing wrong with Kansas, kinda a Jayhawk fan.. Il mess around with gps locks and whatnot, just wanted to see if I was the only one
Droopie28 said:
Just wondering if anyone has tethered to a pc, ran a speedtest, and it shows you in another state?
I'm in San Francisco,CA and it's saying I'm in Wichita, KS...
?
Im running the latest Clean Rom if that matters, and only google gps is on
Click to expand...
Click to collapse
Where at? I'm in the east bay and all my LTE tests are out of the City and my wifi tests go through San Jose.
Sent from my ADR6425LVW using xda premium
demmo86rt said:
Where at? I'm in the east bay and all my LTE tests are out of the City and my wifi tests go through San Jose.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I'm in San Bruno, about 12 miles south of sf
You see my "edit". Just givin you a hard time about your Sharks.. What the H E Double Hockey Sticks has happened to them?
<End Hijack>
While having wifi tether running, I ran maps and got a lock on my real location, refreshed speedtest.net on my pc,... still Kansas lol, It really wants me to be there
Land Master said:
You see my "edit". Just givin you a hard time about your Sharks.. What the H E Double Hockey Sticks has happened to them?
<End Hijack>
Click to expand...
Click to collapse
lol, yeah, if they don't make the playoffs, they will be ripped apart and traded away... I dont mind either way
Location finding can take several routes...
via provider towers: this is the one that generally has you in your neighborhood, or part of town, but never the right street.
via gps: dead on.
via wifi: usually dead on if your routers mac address has been sniffed/mapped out by those google cars and other 3rd parties that pick up signals all over town and pinpoint their locations.
via ip: generally pretty good in getting your region, but if the ip isn't in the big database in the cloud accurately it'll just say 'USA' and puts you in Wichita, KS because that's pretty close to dead center of the US
I use the phone's GPS and I still get stuck out in Lexington, KY, or Wichita, so I do the fix I did on he first page and it fixes it.

HTC Titan II drops cellular data connection randomly

Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
DrDon995 said:
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
Click to expand...
Click to collapse
Yes, I'm facing the same issue.
It seems something related to wifi sleeping when the phone goes stand by and the solution could be keeping it alive in some way....like streaming..
I hope this will be fixed with AT&T Tango 8773 Update (Once it finally come....)
DrDon995 said:
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
Click to expand...
Click to collapse
Are you sure you aren't hitting "black spots" on your network? If you have random connection drops in only particular area it is likely the masts and AT&T issue. I've swapped my provider from the one which did 2G/3G signals to 3G only provider. 3G only has better coverage and lesser black spots on the network and hence I hardly see any drops in connectivity. Don't hard reset or anything, it will only make you re-do the whole phone, won't help the cause.
Have you checked if two golden pins on the back cover are making good contact with phone?
drupad2drupad said:
Are you sure you aren't hitting "black spots" on your network? If you have random connection drops in only particular area it is likely the masts and AT&T issue. I've swapped my provider from the one which did 2G/3G signals to 3G only provider. 3G only has better coverage and lesser black spots on the network and hence I hardly see any drops in connectivity. Don't hard reset or anything, it will only make you re-do the whole phone, won't help the cause.
Have you checked if two golden pins on the back cover are making good contact with phone?
Click to expand...
Click to collapse
Have to rule all of that out as it doesn't happen at all in Tampa. I can drive from Ybor City to Clearwater and back and never need to reset the phone. Here at home, I have four bars and will lose cellular data with the phone in a static location. Driving around in Detroit is guaranteed to make it drop cellular data even with the phone lit up and active. I can have Navigator running and it'll just quit loading maps and giving directions until I cycle Airplane Mode. In Tampa, this doesn't happen.
In Tampa, I've gone the whole week without any need to reset the phone. I can't walk from the gate to baggage claim in Detroit before it loses its data connection.
DrDon995 said:
Have to rule all of that out as it doesn't happen at all in Tampa. I can drive from Ybor City to Clearwater and back and never need to reset the phone. Here at home, I have four bars and will lose cellular data with the phone in a static location. Driving around in Detroit is guaranteed to make it drop cellular data even with the phone lit up and active. I can have Navigator running and it'll just quit loading maps and giving directions until I cycle Airplane Mode. In Tampa, this doesn't happen.
In Tampa, I've gone the whole week without any need to reset the phone. I can't walk from the gate to baggage claim in Detroit before it loses its data connection.
Click to expand...
Click to collapse
UPDATE: Cellular data connection is a little better with WiFi turned off. It won't lose it as quickly in a static location, but still loses it as I move between towers. Also had to reinstall a couple of apps that had stopped launching.
Is forcing Tango an option?
I have the same problem,
I live north of detroit.
my phone has been in to htc repair 3 times, i think they have replaced every part in it, the last time i got it back it held connectivity for 11 minutes.
this is on my home tower as well as several towers around me.
Normally all testing was done with wifi off, on towers where the lumia 900 and my wifes iphone have never lost data.
i have been waiting a week for a htc level 2 rep to call me.
we shall see
Keep me posted. Last time I spent time with HTC, they decided that - since the issue only happens in Detroit - that it was AT&T's problem. AT&T, naturally, claims that the problem doesn't appear on any other device, so it must be the device.
Can't wait for Windows 8 phones. I'm getting one.. ANY one.. the first day they go on sale.
Well I just got off of the phone with a level 2 rep from HTC, who seemed pretty confident that the problem is the rear cover. He is sending one out, and says if that doesn't fix it then it will be a phone replacement.
jjmorgan64 said:
Well I just got off of the phone with a level 2 rep from HTC, who seemed pretty confident that the problem is the rear cover. He is sending one out, and says if that doesn't fix it then it will be a phone replacement.
Click to expand...
Click to collapse
While entirely skeptical, I certainly hope it works. PLEASE post your results.
DrDon995 said:
While entirely skeptical, I certainly hope it works. PLEASE post your results.
Click to expand...
Click to collapse
I'm more skeptical than you, trust me, but it would explain how so many people get the same problem with replacement handsets, as that piece is often not replaced
So, I'm in Florida for the week and noticed something.
In Detroit, the status bar says "4G"
In Tampa, the status bar says "LTE"
As before, I have not lost cellular data connection since I landed in FL. Kind of rules out the battery cover as the issue is gone, here. It appears the issue goes away in LTE areas while it's present in areas yet to get LTE. Detroit's LTE rollout hasn't happened, yet. So, it appears I've got another month of suffering before the problem is rectified.
One other note. With Internet Sharing set to ON...
In Detroit, my wife's laptop connects to the phone and can get internet.
In Tampa, my wife's laptop connects to the phone, but cannot get internet. It gets the error msg: "your computer is trying to use a dns server that is incorrect or doesn't exist"
My laptop works flawlessly connecting to the phone's Internet Sharing both in Detroit and Tampa. For the life of me, I can't find anything different in her settings over mine. Both are Win7. Hers upgraded from Vista, mine x64 and new this fall. Also, two internet-capable televisions connect to the phone and get to the internet flawlessly. But something with LTE doesn't like my wife's computer. Odd.
Honestly, I adore everything about this phone except for the data connection issue in Detroit (and a few other areas, it seems).
There HAS to be a setting or SOMEthing I can tweak to get this thing to work in Detroit.
Check battery cover, radio negotiation, firmware of radio
DrDon995 said:
So, I'm in Florida for the week and noticed something.
In Detroit, the status bar says "4G"
In Tampa, the status bar says "LTE"
As before, I have not lost cellular data connection since I landed in FL. Kind of rules out the battery cover as the issue is gone, here. It appears the issue goes away in LTE areas while it's present in areas yet to get LTE. Detroit's LTE rollout hasn't happened, yet. So, it appears I've got another month of suffering before the problem is rectified.
One other note. With Internet Sharing set to ON...
In Detroit, my wife's laptop connects to the phone and can get internet.
In Tampa, my wife's laptop connects to the phone, but cannot get internet. It gets the error msg: "your computer is trying to use a dns server that is incorrect or doesn't exist"
My laptop works flawlessly connecting to the phone's Internet Sharing both in Detroit and Tampa. For the life of me, I can't find anything different in her settings over mine. Both are Win7. Hers upgraded from Vista, mine x64 and new this fall. Also, two internet-capable televisions connect to the phone and get to the internet flawlessly. But something with LTE doesn't like my wife's computer. Odd.
Honestly, I adore everything about this phone except for the data connection issue in Detroit (and a few other areas, it seems).
There HAS to be a setting or SOMEthing I can tweak to get this thing to work in Detroit.
Click to expand...
Click to collapse
Hum.. that's curious. I had the original titan with similar issues.
I disabled wifi when not connected. I replaced battery cover also. The titan2 supposedly fixed that issue with the battery cover because it was a design flaw.
The radio supports 2G, 3G/4G/H and LTE. You may want to check it. You can set the radio it uses and not let the firmware decide which radio to use. You can check the service menu, I forgot the code. Just search for it.
If you use 2G, data and voice are not supported simultaneously. Check and make sure the contacts on the battery cover and on the phone are clear of debris. Use a solution to clean the contacts on the phone.
In the past I manually set the radio to 3G (HSPA and HSPA+) [HTC Pure, HTC HD2 on at&t]. The 3G radio is mature and should have less issues with the radio negotiation.
BTW, there is a keep alive wifi app also.
Thanks. I'll have to look for the codes. It's pretty obvious after going back and forth so much that the Titan II has a flaw with the way it handles AT&T's 4G. Scanning the maps from others who have had problems all show that they're in areas with 4G but without LTE.
Yeah, if I could force this thing to do LTE or 3G I think we'd be fine. It's the Best Phone Ever so long as it gets LTE, 3G or Edge. Anything else and it's crap.
Yes, back connector is okay and I've done this every way one can think of and kept notes. WiFi doesn't matter. On or off, the T2 will lose cellular data connection randomly in 4G areas. NOT in LTE areas. I'm only unable to test it on other carriers.
Similar problem with data
So I have had a similar problem -
I had a Samsung Focus, great phone, but I wore out the USB port - wouldn't charge consistently or sync. I figured I might as well use the insurance I had been paying. They sent me a Titan I - it had the bad microphone issue. So after some messing around they sent me a Titan II.
It has never had consistent data connection. I am in an area where I get the 4G icon (not LTE).
My experience tells me that if I move around and change cell, or lose signal in the cell I am in for any reason, then the phone will NOT connect back to data. It can (almost always) still get phone calls and send/receive texts and so on, but no data. Toggle airplane mode always fixes the problem, until the next time.
Originally HTC wanted to send me a new back cover - AT&T have been completely useless, they have no idea. Eventually after messing around with factory resets, powering on and off continuously, another new SIM card, HTC decided they want the phone repaired or replaced (level 2).
It is still inside the 30 day limit for exchanges from Assurion (AT&Ts insurance carrier) so it's getting replaced. I'll let you know if it fixes the issue, but I haven't been in an LTE area so I can't check that.
Personally I think it is a problem with handing off/reconnecting to 4G tower service - we'll see......
Anyone have the radio codes?
I've had the same problem since I got the device as well; but have noticed that it doesn't happen in all areas around me. My house is one of those areas though that I always lose connections. I've tried every APN / idea I've found on the internet with no luck. It's clearly something to do with AT&T towers. The only think I've not been able to try is a different SIM card in the same phone since it requires a '4G' sim card to even work at all. However the same SIM does work fine in '3G' only phones.
Going with the radio idea, does anyone have the codes to turn off the LTE radio? I just saw the list saying this phone will be long gone before AT&T ever gets LTE in Colorado so maybe just turning it off would help. Every code i found was for the T1 though and it didn't work on my phone.
jjmorgan64 said:
I'm more skeptical than you, trust me, but it would explain how so many people get the same problem with replacement handsets, as that piece is often not replaced
Click to expand...
Click to collapse
UPDATE: HTC insisted on sending me a new SIM card cover (since it contains the radio's antenna). Despite my argument that the fact it works in Florida negates antenna as a suspect, they sent it along, anyhow. Naturally, there is no change. It still randomly drops cellular data. And now, I've picked up another spot on the freeway where my calls get dropped. Granted, it happened ONCE, so that could be any number of things. Long story short, it's not the antenna.
Next idea?
Well, I'm in Florida and found a spot where the phone fell back to 4G from LTE. Data issue returned. So, that takes geography out of the equation. The phone can't hold a data connection when using 4G. So, should I go for a fourth unit?
My addition:
AT&T recently rolled out LTE to my area in CT. I never had the problem before on straight 4G. Now, when I go from LTE to 4G (my drive every morning) data just stops working. I push it in to airplane mode and back out again and it works.
BTW - I am running Tango, so that is not likely to be a fix unless a radio update is released with it.
N!njaDuck said:
My addition:
AT&T recently rolled out LTE to my area in CT. I never had the problem before on straight 4G. Now, when I go from LTE to 4G (my drive every morning) data just stops working. I push it in to airplane mode and back out again and it works.
BTW - I am running Tango, so that is not likely to be a fix unless a radio update is released with it.
Click to expand...
Click to collapse
AT&T just switched on LTE metro-wide, last night. Now, the Titan 2 performs just as it does when I'm in Florida. It's nice having a data connection that'll stay good all over town, again.
I have spent some time discussing this with HTC and AT&T. Actually just got off the phone with HTC level 2.
I too have gone through all the options - new phone, new cover, new SIM card (you can just go into AT&T and ask for one, no charge), hard reset, everything.
From the information in this thread, and elsewhere I can say that the phone drops data on one of two things happening:-
- connection to tower is interrupted in current cell, but is re-acquired
- connection is handed off to adjacent tower as you travel to a new cell
Both these things will drop data IN 4G AREAS ONLY. If you are lucky enough to have consistent LTE in your area, you shouldn't have any problems.
Right now I'm working on getting the service menu codes so we can play with the radio settings. It sounds like HTC support reps have been forbidden to give these to end users on windows phone devices (I wonder why??!!).
If I get this information and it provides a fix for this issue, I will (obviously) post it, and I imagine HTC will as well. Here's hoping.....
Andy

Problems with my HTC One X+

It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
surfer123 said:
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
Click to expand...
Click to collapse
Nah, sounds like you have a lemon. I've been on GPS non-stop since I got here to San Diego, and it works perfectly every time. The wifi is also rock solid in my hotel.
Have you tried a factory reset to see if changes anything?
05GT said:
Nah, sounds like you have a lemon. I've been on GPS non-stop since I got here to San Diego, and it works perfectly every time. The wifi is also rock solid in my hotel.
Have you tried a factory reset to see if changes anything?
Click to expand...
Click to collapse
yeah I did a reset.
I did some research and it seems the GPS issue could be related to my router and google thinking the MAC is in a different location. When the phone is off wifi, the GPS seems to work fine.
I am not sure what is up with the wifi though.
I've had mine since Friday with none of those issues..good luck..just take it back and swap it for a new one .
surfer123 said:
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
Click to expand...
Click to collapse
No issues at all. Been flawless....
I have noticed everything is improved over the One X. Voice quality, speed, etc. I can tell project butter is in play as I have a Galaxy Nexus (gsm) and notice similarities.
Wifi can be a router setting issue. The local thing I did notice with some older HTC devices. Make sure you have all the GPS setting turned on and restart the phone outside. If it keeps doing this I would simply exchange.
Problem here too
My husband and I got two HTC One X+'s last Saturday. - Same problem. With certain location settings, we are sent to Chantilly, VA (to an AT&T store location, I believe). We live 450 miles away in NC.
One scenario: If we uncheck the 3rd Location option in settings (google search..) and keep the first two checked. If we leave the phone sitting for a little while, google maps will come up at our location, then it swings up to Chantilly, VA and stays there for 3-5 seconds, and then swings back down to us in NC.
If we also check the 3rd Location option in settings, it will stay in Virginia.
On Tuesday, I called HTC Support 4 times, trying to figure this out. I've done a factory reset.
Since it looks like it's going to an AT&T center, we've wondered if the phones were sitting there for a while, generating entries in the Google database? Any possibility that the phone also has some sort of internal database?
I'll probably call HTC again tomorrow and I'm at the point where I can have this escalated to a developer. Depending on the answers, I may go to the AT&T store, -- have them open another phone (if they have some in stock) and see how Maps behaves out of the box.
vickilh2 said:
My husband and I got two HTC One X+'s last Saturday. - Same problem. With certain location settings, we are sent to Chantilly, VA (to an AT&T store location, I believe). We live 450 miles away in NC.
One scenario: If we uncheck the 3rd Location option in settings (google search..) and keep the first two checked. If we leave the phone sitting for a little while, google maps will come up at our location, then it swings up to Chantilly, VA and stays there for 3-5 seconds, and then swings back down to us in NC.
If we also check the 3rd Location option in settings, it will stay in Virginia.
On Tuesday, I called HTC Support 4 times, trying to figure this out. I've done a factory reset.
Since it looks like it's going to an AT&T center, we've wondered if the phones were sitting there for a while, generating entries in the Google database? Any possibility that the phone also has some sort of internal database?
I'll probably call HTC again tomorrow and I'm at the point where I can have this escalated to a developer. Depending on the answers, I may go to the AT&T store, -- have them open another phone (if they have some in stock) and see how Maps behaves out of the box.
Click to expand...
Click to collapse
UPDATE: We made a trip yesterday, 1.5 hours away. The GPS and cell location services worked fine! It was not until we got within range of our cell phone tower, just up the street from us, or within range of our wireless, that the phone thought it was back in Chantilly, VA. Turning GPS on fixed this.
I don't think there's anything wrong with our router or cell tower -- my old Galaxy phone has no trouble at all with location. Ditto for my Nexus 7 tablet.
We've left GPS on, and it's looking like the phone is slowly learning that our router and cell phone tower are not located at the AT&T store in Chantilly. It definitely looks like traveling around with the phone helped to give it more info about where we are.
It seems like maybe the original image put on the phone inadvertently had location info? Or there's some sort of internal database with location info that doesn't get wiped when you do a factory reset? HTC is going to be running into some problems with this -- I can't believe that we have the only phones with this problem to overcome.
Does anyone know more about how location services are handled?
vickilh2 said:
UPDATE: We made a trip yesterday, 1.5 hours away. The GPS and cell location services worked fine! It was not until we got within range of our cell phone tower, just up the street from us, or within range of our wireless, that the phone thought it was back in Chantilly, VA. Turning GPS on fixed this.
I don't think there's anything wrong with our router or cell tower -- my old Galaxy phone has no trouble at all with location. Ditto for my Nexus 7 tablet.
We've left GPS on, and it's looking like the phone is slowly learning that our router and cell phone tower are not located at the AT&T store in Chantilly. It definitely looks like traveling around with the phone helped to give it more info about where we are.
It seems like maybe the original image put on the phone inadvertently had location info? Or there's some sort of internal database with location info that doesn't get wiped when you do a factory reset? HTC is going to be running into some problems with this -- I can't believe that we have the only phones with this problem to overcome.
Does anyone know more about how location services are handled?
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Location is once again stuck in VA. Spoke to HTC earlier today, terrible support person, trying again.
Called HTC support again last night. The person said that this was a known issue and a fix will be getting sent out at some point. - Though there is a possibility that she was just trying to get rid of me. Whatever I asked, she just said yes.
I'd love to hear from other folks who feel that the HOX+ is working flawlessly for them. No problems at all? Thanks!
vickilh2 said:
Called HTC support again last night. The person said that this was a known issue and a fix will be getting sent out at some point. - Though there is a possibility that she was just trying to get rid of me. Whatever I asked, she just said yes.
I'd love to hear from other folks who feel that the HOX+ is working flawlessly for them. No problems at all? Thanks!
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Click to collapse
Whenever I am on LTE, the GPS works flawlessly. I determined I only have problems on wifi networks.
most android GPS has some dependencies on the interwebs. Time to acquire fix depends quite a bit on having the right time (meaning NTP). So if you just walked into a starbucks and picked up wifi but havent completed negotiating yet, GPS may be making an NTP query that will stall. That sort of thing. There are quite a few silly little situations that can make for long fix times.
For what it's worth, the HOX+ has pretty fantastic GPS on the whole. I threw on GPS for giggles, and got a fix in 4 seconds as measured by the app ("GPS Status on the market has a "time to fix" option). Initial error was 10m and quickly went down to 5m or so. I'm on the bottom story of a 2 story house with an attic, and not near a window. Compared to my old HTC Inspire (American Desire HD), it's fairly insane. This is through 100 year old wood and nails with zero line of sight to the sky, and a neighbor living above me. So if your GPS is skipping around in standard car/travel GPS situations, there may be another issue.

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