Verizon Touch pro, some questions, have some issues (email, bluetooth), please help.. - Touch Pro CDMA

Well. I love this thing. I see people *****ing about video play back quality and blah blah blah....but really, im amazed with this thing.
I have a couple of things i need to get worked out. Im a friggen power user with my devices and like to not only use everything, but have it working like it should.
First issue....
I have 2 web mail accounts set up in my phone. Gmail and yahoo. the Gmail account gives me my notifications of new mail, but the yahoo account doesn't. Ill get an email in my yahoo account, my phone gets it at some point but doesn't tell me it came, and it shows the message as read already. Any suggestions?
the second issue has proven to be a b#tch. I cant get bluetooth syncing via active sync on my bluetooth dongled pc working. Ive put alot of time trying to figure this one out and it is a pain. I dont know where the problem stems from.....my pc's bluetooth stack, active sync on the pc, active sync on my tp, or bluetooth config on the tp.
Please help.
*Darth Grouper*

YL Groper said:
First issue....
I have 2 web mail accounts set up in my phone. Gmail and yahoo. the Gmail account gives me my notifications of new mail, but the yahoo account doesn't. Ill get an email in my yahoo account, my phone gets it at some point but doesn't tell me it came, and it shows the message as read already. Any suggestions?
Click to expand...
Click to collapse
Don't know waht the issue is with this. I knwo you can only have 1 active profile that shows email count on the tab, but if you go to the email screen on the right side should list all unread email for each account.
YL Groper said:
the second issue has proven to be a b#tch. I cant get bluetooth syncing via active sync on my bluetooth dongled pc working. Ive put alot of time trying to figure this one out and it is a pain. I dont know where the problem stems from.....my pc's bluetooth stack, active sync on the pc, active sync on my tp, or bluetooth config on the tp.
Click to expand...
Click to collapse
Active Sync doesn't support bluetooth connections last time i checked. Closest thing you'll probably be able to do is find out what COM port your bluetooth dongle is using, set active sync to use only that COM port under connection settings, pair, and try to sync, but i think its required to use the USB cable.

Reistlehr said:
Don't know waht the issue is with this. I knwo you can only have 1 active profile that shows email count on the tab, but if you go to the email screen on the right side should list all unread email for each account.
Active Sync doesn't support bluetooth connections last time i checked. Closest thing you'll probably be able to do is find out what COM port your bluetooth dongle is using, set active sync to use only that COM port under connection settings, pair, and try to sync, but i think its required to use the USB cable.
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Click to collapse
I can only get it to work on USB and it's only on the USB ports on the back of the tower.

I have never used a cable to sync my Pro. Been using bluetooth on my Gen 1 Dell XPS since day one. I do recall on my iPaq 4700, for some strange reason the first time I had to use a cable after that worked fine. Use your computer to search for services on a device (Pro), once it finds the services and you pair it you should not have any problems.

Well, since it is possible to have a BT sync I would first make sure you can connect the phone to the computer.
You'll need to turn BT on for the phone and set it to visible mode so the computer to see it. Then follow the steps. Of course make sure your computer's dongle is working.
If you get a BT link then mess with active sync settings. Particularly see if the 'allow advanced network..." box is checked on your phone. For me if I keep it checked it won't work over USB, but BT may be different. The best I can offer you is to experiment and google.

Related

Help with Activesync Error Message

I have a att 8525 with wm6. My pc has windows xp home edition service pack 2 2002 edition. When I connect phone via cradle upon reboot of the pc I get a message new hardware found it then tries to sync. After this attempt I get a message device not detected so I do the troubleshoot after the trouble shoot it comes up with 2 issues one which really confuses me. I downloaded activesync version 4.5 but here is the message I get below
1 To synchronize email etc with your PC Microsoft Outlook XP or later must be installed
2 Unable to establish a connection between pc an my device. It then gives a link to a guide for this with all sorts of changes to make on the phone etc. I have performed a great deal of them changes enabling and disabling settings they ask for etc but this has not resulted in any change or a connection
My biggest question concerns the first issue mssage I get. 1 unable to synchroniz with my pc because it seems to says Microsoft Outlook Xp or later must be installed. When i went to install the activ sync my windows xp home edition was listed as compatible. So I am very confused here. Do I need to upgrade to the outlook 2007 ( More Money damn ) or is there another way perhaps a lower version software or am I missing something. If it matters i am connected via wifi wireless router which I just installed Any Help will be greatly appreciated, greatly
Mike
Long Island
I couldn't sync after I did my first ROM upgrade and it was an official upgrade from AT&T, thats how I found this place. I would suggest reading through the Hermes WIKI, then looking through the Hermes section, it was a REALLY BIG help to me. Now on to your questions:
You have to have MS Activsync installed on th PC, I would try finding v4.2 as I have been having problems with v4.5 and 4.2 fixed it.
Are you trying to sync with the USB or just with the WiFi connection???? I don't think you can sync via WiFi or Bluetooth.
You only need Outlook 2007 if you use it as your E-mail client (I don't use MS Outlook or MS internet explorer).
Sync Solution!!
I had the same problem. I tried on my 3 pcs & figured out. USB connection is the best for all connection & sync.
Microsoft Outlook XP or later is must to sunc contacts & e-mail. if you dont have those & have Outlook Express you need a program (I forgot the name) to install in your computer & cab in DPA which sync contacts with Outlook Express.
i did following.
For sync connection make sure you have all security disable or you allow main 4 files to communicate. check this troubleshoot for help on allow files for different security programs.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
once you see device detection click "Explore" on active sync even it is connecting the device..if you see the phone files it means it is connected but somehow not synchronizing.
then try to muck aroung advance USB connection tick & untick. and also connected via The Work & The Internet connections in connection settings.
Hope it helps.
V
This happens to me when I upgrade to a new ROM, and I am unable to resync via ActiveSync. The first thing I check and gets me back to be able to sync 99% of the time is the USB setting on the phone.
Go to->Settings->Connections->USB to PC->Then UNCHECK "enable advanced network functionality"
That always gets me back to be able to sync again via USB. Hope that helps...(a little late I know....)

Activesync Help Thread

-PLEASE KEEP THIS THREAD FOR SOLUTIONS AND UNLISTED PROBLEMS- Not COMPLAINTS!!!! A Complaint without a Solution is Worthless​
I definitely don't have any good answers to the age 'ol problem of connectivity issues with Activesync. I have been scouring the internet for hours and hours and hours trying everything and anything imaginable to get it working flawlessly. I haven't seen a Thread like this anywhere so I thought I would make one with easy, quick navigation to a system of solutions.
What I am running and have tested the following avenues on:
ROM Version: DCD 3.2.5​Radio Version: 3.42.30​
---------------------------------------------------------------------------------------------------------------------------------------
Here is what all the different forums recommend:
- Reinstall Activesync- 4.5 is the most resent and, supposedly with the fewest bugs.​
- Restart both desktop/laptop and also soft reset the PPC​
- If you are running a Firewall, either:​(a) Follow the instructions on this page to add ports to your firewall to allow communication with Activesync​(b) Completely turn off your Firewall. "Not reccomended"​
- Some sites recommend that you turn off your antivirus to see if that helps. "Also not recommended"​
- Ensure that no other program is using the same port/ports that activesync also uses. Most of these programs are file sharing, remote login, and other similar programs. -If other programs do exist, either alter their ports or turn them off completely​
- On the PPC- toggle the "Enable advanced network functionality" on and off- located START->SETTINGS->CONNECTIONS->USB to PC​
- Opening Outlook. Some say this helps Activesync connect.​
- One far fetched idea is to continuously pull out and plug in the USB cord until it connects. If it still doesn't connect, restart PPC and try again.​
- Replace the USB cable and/or trying different USB ports on the computer​---------------------------------------------------------------------------------------------------------------------------------------
I have done everything imaginable and I can't seem to get any kind of a reliable connection.
Here is a list of all the issues I have had:
~ Activesync connects and never syncs, arrows turning​~ Activesync in the Sys Tray says connected- arrows stopped, but the program says connecting- arrows turning- Never connects​~ Activesync connects, starts to sync- then suddenly disconnects and no longer recognizes the device​~ Activesync tries to connect but says it cannot communicant with device- Runs troubleshooter and finds nothing wrong​~ Windows identifies device as unknown and avtivesync does nothing- even searching for the device turns up nothing.​
Some of these issues are a hit an miss, but I am almost guaranteed to have one of the above problems every time I try to connect.
If anyone has any more ideas for me, that would be great! Please help spread the word of known fixes to the horrible world of Activesync.
I truly hope this helps everyone who reads it.
-PLEASE KEEP THIS THREAD FOR SOLUTIONS AND UNLISTED PROBLEMS- Not COMPLAINTS!!!! A Complaint without a Solution is Worthless​
Have you tried deleting all the mobile devices showing up and then start over.....you can also go into the device manger and delete everything there as well....if anything is showing....
I am experiencing the exact same issue with the exact same Rom/Radio. Now when I go to Connections\USB to PC and try to uncheck "Enable Advanced network functionality" I get this message: Failed to disable RNDIS to use Serial. Hope this helps in troubleshooting.
Thanks for all you do DCD and GC!
Web2mail calendar & Desktop Calendar
After signing up with Web2mail live version my active sync has two accounts. The outlook account I familiar with and the exchange server account via mail2web.com.
Is it possilbe to sync my desktop calendar under activesync with the exchange server calendar? Any pointing to help, threads or pdf manuals would be greatly appreciated.
Ciao
Darrell
I believe that if you click on each account under activesync you will be able to select what you want to sync with each, but cannot be in both. I do all but e-mail on my work PC. Use the Exchange server for e-mails. When I plug into cable on PC it will sync both the exchange server and the PC items.

Anyone else having problems with Exchange Push?

Pleased with the Galaxy S2 so far but it appears to be having problems with push email from my company's email account. It's Exchange 2003 (I think) set up to use ActiveSync.
No notifications of new email is received until the email account is opened on the phone at which point it refreshes and finds the email. Bit frustrating, it worked fine on my Nexus One.
Cheers,
Dave.
ive got mine set up to exchange 03 at work, it does push through some times, but not always, doesnt seem to be as fast as iphones connected same way which come through almost immediately - although i believe this may be down to using our work wireless as well which doesnt connect to exchange - so maybe its trying to use the wifi to connect to exchange and bottling it, and not using normal packet data to push through?
Working pretty well for me connecting to Exchange 2007. Every now and again I loose push and there will be a "unable to open connection due to security error" when I go into the app after which it will refresh.

[Q] ActiveSync quit working, can't get it to reconnect

I've had Microsoft Exchange ActiveSync set up on my phone for a few weeks now. Over the past weekend I noticed that it quit working. When I opened up the email app it said something to the effect of it wasn't connecting to the server. I deleted the email account and tried adding it in again, but it just won't connect. I will put in my email account and password and it'll eventually say it couldn't connect and there is a button to manually edit the setting. When I click that It shows the server as pod51010.outlook.com. I know this is the correct server and since I didn't put it in it must have been able to successfully find the server, just will not allow me to connect for whatever reason. I have co workers that are using other android phones(HTC inspire, Samsung Stratosphere, Google Nexus) and none of them have the issues. It's just my phone.
Anyone have any idea what's happening?
EDIT: I also check my Captivate and it no longer works, So maybe its just a selection of Samsung phones.

Email client not syncing over 3G, only works over wifi.

Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
marbedMB said:
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
Click to expand...
Click to collapse
Thanks for your answer.
I checked and I can find any exceptions (I can't find the options, to be clear). Under the Data Usage, I have mobile data and Wifi pages but I don't find any way to manage exceptions.
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
ohyesman said:
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
Click to expand...
Click to collapse
Thanks for the info.
How can I uninstall the stock email app? I will try to clear my account but not uninstall the app and see if it solves my problem. I will try it tonight when I will be back in my country and not in roamuing anymore.
Thanks
I don't use the stock app at all - I guess you can remove the associated accounts under settings/accounts then go to app manager and clear cache and data.
My issue was due to a self signing certificate or something - guess that a hidden setting somewhere changes when you accept but wasn't working correctly when setting up accounts over Wi-Fi.
Hope it works for you. You not the option to get a specific mail provide app from the playstore? - Could be another option
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
JCfromBelgium said:
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
Click to expand...
Click to collapse
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
jschramm said:
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
Click to expand...
Click to collapse
I resolved this issue by:
- deleting the Exchange Active Sync eMail Account I set up over WiFi (Email->Settings->Delete Account);
- created an EAS Account over 3G, selected "Accept every SSL Certificate" (Email->Settings->Add Account).
It seems that creating an EAS Account over WiFi prevents the same account to access the server over 3G/EDGE/... connection.
Tried on Sony Xperia Tablet Z SGP321, default mail app, with Android 4.2.2.
LP
Alen
Problem solved!
Hi,
I have also an Galaxy S5 Android and sinds we have Exchange 2010, it does not synchronize any more. If I put my phone on SAVE MODE, it doesn't work. If I DISABLE the SAVE MODE it works.
Go to Setting => Power saving => put Power saving mode OFF
good luck.
JCfromBelgium said:
Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
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Click to collapse

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