I have the sprint touch pro, I have gotten to the point where, it is a clean reset, I tried shutting off/ airplane mode, unchecked battery settings, usb to pc settings unchecked advance setting, and some others too and the phone disconnects then freezes up doing the hardspl flash and also tried the manual one too, and then I have to soft reset it to restart it and try again.
Any help would be appreciated. I have never had an issue flashing before with mogul, ppc 6700 etc..
Thanks in advance,
Mike
P.S.I even tried multiple comps. desktop win 7, desktop xp, laptop win 7
fixed
I have figured it out, so mods if you want to close or delete thread you may. thanks for the resources.
Related
Very often, I have a connection/synchronization error:
I put the Wallaby to the cardle, I hear WindowsXP's USB connection sound (not sync sound), PDA start to connecting, but it hangs on "Status: connecting to host" screen. After 4-5 seconds, the window is closing, but nothing happen.
The only way, to start synching, to restart PDA.
This happening on my comuter at my work place. This was ROM version 4.00.16 and 4.01.16 too.
Usually, I can connect first time, but after I put the PDA out of the cardle, and back again Sync does not start.
Whrer is the problem? In my XP activesync, or pda?
Help, this take me very #@&"+!%#&@&
Hi Sallala,
I had similar problems too.
One time Active Sync runs smoothly.
Remove XDA from cradle and put back 30 sec. later and Active Sync doesn't work. My solution was to reboot the PC. It seemd safer than resetting the XDA.
I found a tool "ASReboot" on the Internet. Google around and you will find it too.
This tool reboots Active Sync on your PC, so no need to reset the XDA.
It helps for me. I hope it will help you too.
I can reboot ActiveSync by kill the processes wcescomm.exe and WCESMgr.exe with taskmanager, but it usually don't help. And I restart my computer sometimes, but it does not solve the problem to me. The only way is reboot the XDA..
I think there is another thing to solve our problem. If no others talking about this problem, probably this is not a common error, and maybe we do something wrong :S Or we are useing some applcation (eg. firewall) on XP maybe that conficts with activesync, but I don't know, what
However I will try this app that you suggest.
Thank you,
Gabor
Hello Sallala,
On my Desktop PC I have no trouble at all.
On my Laptop I have a wobbly USB connector, so sometimes no ActiveSync connection is made whatsoever.
ASReboot cannot fix this either.
Just unplugging and plugging in again resolves the problem.
No reboot from Laptop or XDA neccesary.
Perhaps you have a wobbly USB connector too ?
Don't worry guys, this is a common problem. It is a Microsoft product don't forget! :wink:
From my experience, it seems that killing "wcescomm" in the task manager then running it again (via the Activesync folder installed on your PC) does work, however not straight away. I found that it would re-connect after about 30-40 seconds.
Also, try closing Activesync on your XDA too, before running it on your PC. This might help too.
Finally, make sure that the version of Activesync you have is the latest (3.7.1)
Hope any of this has been a help
I'm running the latest HTC ROM for Sprint and I was just wondering if anyone had experienced problems with SPB Pocket Plus 4.0. I install it and it works fine for a little while, but then my phone starts randomly shutting off. Then when I power it on or soft-reset it, the HTC Mobility start up screen flashes for a second and the phone shuts off again. It randomly turns back on after awhile.
Anyone else have this happening?
Programs I also have installed myself:
SPB Phone Suite
A_C S2U2
Supware.net iContact
LogMeIn Hamachi
Microsoft Live Search
did you try restoring a full backup or a backup of your registry? or was SPB a fresh install?
SPB was freshly installed. I upgraded to the new HTC ROM, didn't bother backing anything up, and then just started re-installing the programs I wanted.
hmm i dunno what to tell ya then. i never had random shutoffs like you did, but SPB apps caused me some trouble when i tried installing them from a backup. if you have just started reloading programs, i would just hard reset.
Yea that's what I usually have to do once it won't boot back up. I really like the program. Too bad it won't work. Ah well. Thanks for your help.
firefurby said:
Yea that's what I usually have to do once it won't boot back up. I really like the program. Too bad it won't work. Ah well. Thanks for your help.
Click to expand...
Click to collapse
If it is not a hardware issue you should be fine. There are many people running this software including myself that have had no problems.
Uninstall and reinstall PP then soft reset the phone. If that doesn't work, reflash and install PP before anything else.
firefurby said:
Yea that's what I usually have to do once it won't boot back up. I really like the program. Too bad it won't work. Ah well. Thanks for your help.
Click to expand...
Click to collapse
do you reinstall all your apps at once? thats what i used to do, and would hold off resetting my phone after the SPB apps installed until ALL programs were back on. i found that this actually did some harm, and the SPB apps didnt run correctly. if you are doing this, hard reset your phone, then load all your apps except any SPBs. soft reset, then install your SPB apps one at a time.
hmmm... ok. I will give all of that a try. hopefully the results will be better this time around.
Well it seems it wasn't the programs, but the phone itself. Even after a hard reset and fresh flash of the Stock ROM everything still goes haywire. Sometimes it boots fine. But when I power it off and try to power it on again the start up screen flashes and appears to go off, but then the phone begins to boot after a couple seconds. Also, last night I was setting an alarm and had the keyboard open and when I slid it close the phone shut off. Any ideas?
ROM: 3.35.651.2
Radio: 3.35.05
SPL: 2.06.0000
Hi,
School just started today and we have wireless at school, so i tried to connect to the wifi with credentials and so forth.
I have Proven Rom 1.08 and all the other reg stuff on it. Did nothing wrong at all, but soon after trying to connect to the wireless network, the phone restarted and now its in a continuous loop of restarting. It doesnt stop, I have soft resetted the phone multiple times. I dont want to hard reset it right now since I havent backed up anything. Please help me. I dont know what else to do. I have also removed the battery and put it back after a few mins to push me luck.
P.s. When the phone starts, the first screen, The ATT world phone screen comes on, the phone vibrates, and then a blank screen, and the phone restarts.
Well,
I went with the hard reset, removed my mem card and sim. The phone seems to work as before, but I hope I havent stumbled upon an issue that could appear again.
Lost 10+ hours worth of customization
You could check to connect the phone on the pc \; activesync or wmdc
Okay all. Usually I don't post and just lurk around here to find the answers to my issue. This time after reading 300 posts about Activesync and the TP my problem is still not resolved.
Up until last Friday I have been able to sync the TP with my computer running WinXP via the USB connection. I sync with my exchange server OTA but use the USB connection for file transfers. My computer won't recognize that the TP is even plugged into the USB now. It still charges, but doesn't do anything else. I've rebooted the machine and TP, reinstalled Activesync on computer, unchecked the "enable advanced network functionality" box, changed USB cords, verified that I have the correct three repllog.exe values in my notification queue, and even hard reset the TP. Still no luck. I would think that it's something to do with the computer except that I plugged my Mogul in to check and it synced instantly.
Does anyone have any more ideas why the TP would not be registering as connected? You all are amazing when it comes to stuff like this, so any help would be greatly appreciated.
Thanks in advance.
uninstall the Windows Mobile-based Device from the
network adapters section of Device manager on the PC.
control panel -> system -> hardware tab -> device manager button
restart pc and plug in the phone via usb and select active sync.
also the reason this may work in your case is i have had to do this for a friend.
windows installed the general rdnis driver however each device has a different
instance installed and thus the one device can have a corrupted driver yet the
other works perfect.
i see that u used another usb cable, cuz once it happened to me that the cable would charge but vista wouldn't recognize my TP "unrecognized USB device" , until i changed my usb cable!
Well I finally just went to a friend at the Sprint store and he swapped me for another TP. The new one works perfectly with the same setup that the other wouldn't. I can only guess that somehow the USB connection on my phone failed somehow. Just wanted to post this in case anyone else may have this issue in the future. Thanks for the responses.
This problem has happened on a friends, as well as just happening to mine (about 20 minutes ago). The usual fix which seems to clear it up:
1 - Hook up phone to computer
2 - On phone, start ICS (Internet Sharing in Start -> Programs)
3 - Select PC Connection "USB" and Network Connection of any type (if Sprint stock ROM, I recommend using "Sprint")
4 - Hit the "Connect" soft-key (bottom left)
If you've never used Internet Sharing on the phone, your computer should install some drivers... Once that is completed, click the Disconnect left soft-key on the phone. Now disconnect the cable from the computer.
Close out ICS or soft-reset the phone.
Once the phone is back up, plug it in - it should work.
I don't know what is getting reset in the phone, but unless I connect with ICS, then ActiveSync will not connect whether I soft-reset or not.
The same thing happened with my phone.... I took it to the Sprint store and they even tried a hard reset. It worked once after that then again it wouldn't sync. So they just replaced mine.... It was like you said.... some malfunction in the phone itself.
Hope HTC can figure out why this is happening.
Touch pro not sync
I can sync with my Vista Laptop and my friends xp machine but not to my xp desktop. I have tried many different cables. Each time I try something new, I toggle the "enable faster data synchronation box on USB to PC on try to sync then off then try to sync.
I have tried to delete all the usb drivers and rebooted to let the computer put in a new set.
I have tried to delete all the non running programs in my device manager using view hidden files.....
I have uninstalled active sync and then reinstalled it.
I have hard reset my phone a few times to no avail.
I went and bought a blue tooth adapter so I could sync using blue tooth and this computer does not do a good job of recognizing the adapter, but it did recognize it the first time but, could not pair the two. my blue tooth adapter is now coming up as a an unknown device
when i hook up the phone this is the message i get:
USB not Recognized,
One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message....
Any ideas?
Thanks,
Kent
MCW junior member THANKS....
thanks so much, this worked for me I could not sync my tasks or calendar, once I did what you said here I did get and Error Code 67..then cannot connect saying remote party has ended this connection...whatever that means...but anyway it proceeded to start automatically resynching and walla..all of sudden my tasks and calendar were on my computer ....first time I was ever on this forum ....I shall continue reading and learning here...so appreciate your help...I love my HTC Touch Pro and have just figured out how to connect to my big screen tv with only an MP3 or the like cable...works beautifully...except picture on tv is not the clearest...I will work on perfecting that next if it is possible...
Then I want to figure out how to get the phone connected to my computer screen, just like I did to my TV...then your phone acts as a controller...it's so cool!!
Michele S
Ok I just found a solution for this, at least under Vista.
Click Start > Settings > Connections (tab)
Choose USB to PC
Once I removed the check mark next to "Enable advanced Network functionality" and clicked OK, my PC immediately saw my TP.
Hope this helps someone.
so what does the faster syc option do?
Ok so I searched the internet and found the advice to turn off the faster sync option on the phone.
After trying everything else I figured what the heck..
So it worked.
(btw windows adds a dif driver rather then the window-mobile baised device driver... )
So what does this option do? What does it point to being the problem on the computer?
Thanks,
HA>!
dashrender said:
ok i just found a solution for this, at least under vista.
Click start > settings > connections (tab)
choose usb to pc
once i removed the check mark next to "enable advanced network functionality" and clicked ok, my pc immediately saw my tp.
Hope this helps someone.
Click to expand...
Click to collapse
yeah i was having the same problem...my cpu would just recognize my phone as a mass storage device... Read your solution. And it worked... Damn i feel like a moron should have checked. Thanks!
I am having the same problem except the enable advanced network functionality option is checked and grayed out so it can't be unchecked.
I am running a 6.5 rom...
Any suggestions?
Solution solved
If you go to Settings->Connections->USB to PC and uncheck Enable faster data synchronization.
You will notice below that it will say "(Clear this check box if ActiveSync does not recognize the device)"
Once I did this it worked perfect.
tjrmoney said:
If you go to Settings->Connections->USB to PC and uncheck Enable faster data synchronization.
You will notice below that it will say "(Clear this check box if ActiveSync does not recognize the device)"
Once I did this it worked perfect.
Click to expand...
Click to collapse
Think of this step as telling your tp to quick boot/sync if nothing between the device and the reciving pc has changed (ie: hardware, software etc.
Enables faster syncing and quicker connection and authentication between pc and WM device. Reason for unchecking this to make it work?, by hard-reseting or changing specfic phone information you've reset specfic settings that are registerd with your pc.
i was having this problem with my sprint tp2 and tried it and worked. wish i would of learned if before reseting my computer and losing some windows i had open and the hard reset on my phone and losing all my contacts now i gotta go back to sprint store to get them again.
Works on the Touch2
I had this problem, which was driving me nuts especially as it was intermittent. I found Dashrender's advice and followed it except for turning off "Enable faster data synchronisation". Brilliant, works perfectly, thanks.
But what are HTC doing putting something in the software that fouls things up?
I knew i wasnt loosing my mind!
I have been workn on phones for a while. And have just been freakn about these same Issues Sony vio with 64bit vista. Thanks for all the tips. only took 6 hrs of pain to figure it out myself.
I have a similar problem now with my USB to PC . i have used this usb cable for many flashes but now when I plug it in, my computer doesnt recognize the usb device. also TV-Out pops up on my phone too. what is that all about? i dunno what to do
just found this thread searching for why my tp2 wouldn't sync. somehow under usb to pc i had it set to disk drive instead of active sync. checked it and works like a charm, can even see it in my computer now.
My sprint/boost mobile HTC Diamond Touch phone suddenly just hung and stayed on the lock slider screen. I cannot answer calls or do anything. I tried to soft and hard reset the device and every time I tried all the reset combination, the phone just kept vibrating for a long time without anything happening. I flashed the rom and when it came back up, it showed the green windows ver 6.1 screen and it tells me to "tap the screen to set up your windows mobile based device"
I have tried tapping the screen with the stylus and nothing happens. Don't know what else to do. I am open to re flash as I have my data backed up and don't mind losing the data. Also my sliding keyboard has stopped working weeks before this recent problem. Any ideas?
Thanks for any help
alwezl8
Which ROM did you flash?
I'm asking this since you posted on the Touch Pro forum.
HTC diamond touch pro is the cell phone for Sprint.
alwezl8 said:
My sprint/boost mobile HTC Diamond Touch phone suddenly just hung and stayed on the lock slider screen. I cannot answer calls or do anything. I tried to soft and hard reset the device and every time I tried all the reset combination, the phone just kept vibrating for a long time without anything happening. I flashed the rom and when it came back up, it showed the green windows ver 6.1 screen and it tells me to "tap the screen to set up your windows mobile based device"
I have tried tapping the screen with the stylus and nothing happens. Don't know what else to do. I am open to re flash as I have my data backed up and don't mind losing the data. Also my sliding keyboard has stopped working weeks before this recent problem. Any ideas?
Thanks for any help
alwezl8
Click to expand...
Click to collapse
I don't have a ROM preference, but if you're trying to reflash and you can't do it through activesync, all you have to do is connect the TP to the PC w/usb cable, hold down the power and volume down button while pressing and releasing the reset button with the stylus (while leaving the power/volume down pressed). It will keep it in the SPL mode, but you should be able to reflash in that mode.
elektrik2001 said:
I don't have a ROM preference, but if you're trying to reflash and you can't do it through activesync, all you have to do is connect the TP to the PC w/usb cable, hold down the power and volume down button while pressing and releasing the reset button with the stylus (while leaving the power/volume down pressed). It will keep it in the SPL mode, but you should be able to reflash in that mode.
Click to expand...
Click to collapse
Thanks. I took it to a repair store and they told me that the touch screen is faulty and needs to be replaced. They have ordered the replacement screen and hopefully, I will be able to reflash it after.