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has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.
Have HardSPL installed on phone. Got phone on eBay - has very few hours. Came with a Rom that displayed TEST ONLY which was WM5. GSM radio worked, Bluetooth worked and Wifi worked. Tried installing shipped HTC WM6 Rom - did it through ActiveSync - should have used MSD card. - Rom installed though everything was ok but didn't install a SIM card to test phone - used it as PDA and WIFI for a week no freezes. Now this morning wanted to switch phones over and inserted SIM - saw NO GSM on boot - never really noticed it before.
Checked in ABOUT section to see if a radio was loaded - comes up blank. Read some things about NO GSM errors - got a little nervous - so I thought I'd reflash entire ROM tonight with SD.
Followed directions and get into update process and it seems to freeze at GSM with progress bar at about 15% - for about 30 minutes.
Removed battery and it boots to TRICOLOR. (I freeked out at this point)
Put a HardSPLv7 on SD card and did the above - update was successful
Phone boots up to OS still with no GSM
Tried the update process again with the same ROM - still has problems and never gets past the same point as before. Will try another ROM but I'm a little doubtful. If I can recover it back again will try just upgrading radio to see if it makes a difference.
ANY SUGGESTIONS or is the hardware fried?
Thanks.
OK, think it may be back and I was able to reflash using a wm6 stock HTC ROM. Think either my original flash of the same ROM was bad - downloaded a new file and flashed with the SD - originally did it via ActiveSync.
To get it to work I did a couple of hardspl reflashes and got into the OS. DID a couple of hard resets and magically GSM appeared. Turned phone off and then NO GSM appeared again. Did the hard reset again - came back. Not taking anything for granted put in a SD card and reflashed. Held my breath and for some reason it did a complete flash and never really hung up for more than a minute or two. Soft reset - GSM was there. Turned phone off and on a few times and its still there. Phone now finds the GSM radio much faster than before. Can make and receive calls (does wake out of sleep) - signal strength is same on my other Cingular 2125. Will try out tomorrow and see how it goes. Either the reflash does it or something is loose in the hardware but if it works a few hours tonight it should be good.
Will be a little hesitant to reflash after this but will see after a stress test.
Hold both softkeys and hold the power button
You can also hold both softkeys and put the stylus into the reset hole. Tell me if that works.
Initially no. When I attempted to flash the HTC Factory Rom it froze. Prior to that I did a couple of hard resets using the two softkeys and reset pin. With the resets couldn't get the GSM radio to turn on. Tried the ROM flash but it froze (about 1/10 of the way) - so I basically OS bricked it by removing the battery when it was at this stage. Got to the bootloader screen. Tried to flash OS again with SD card - still froze. SO I thought reflash HardSPL and the OS magically appeared and did the steps above.
After a couple of hours - call made, turned off and restarted device no problems still have GSM radio. Can receive a call when in standby. May try to do another hard reset and see if it still works after a day or so of testing phone but I want to try it for a few days by turning it on and off and making and receiving calls. If I can do another hard reset and everything works I think it was just a bad initial flash through ActiveSync. May get bold and flash another ROM as a test.
Since the phone worked with the TEST OS when I got it I think the only factor is the WM6 flash that I did. More than likely the hardware is OK but only time will tell.
I don't believe you will recover your radio rom now as you interrupted the flash. It generally takes 30 MINUTES to flash a complete rom. You stopped it during the radio rom flash, BIG MISTAKE....
If you can find the SHIPPED STOCK ROM or the original radio rom then you might have a small chance at recovery, we're talking about you winning the lottery 10 times in a row chance...
If you try to flash anything but the original radio rom then you can kiss the phone functionality goodbye....
Good luck finding the right roms...
Cheers...
Its not bricked. In my post said I did a full recovery and its working with the stock HTC WM6 ROM with the HTC radio. I can receive and make calls. Able to ActiveSync with the PC and have hard reset a few times just to make sure all is well. I believe there is still a hardware problem - either a loose connection inside or something else is going on but I think its definately hardware. When the stylus is out of the holder EVERYTHING works fine - have a signal - can sync - can charge it - no issues. If I put the stylus in part way no problem - push it in all the way during a call it will still say connected yet will hear nothing and can't disconnect. Pressing end has no effect yet the phone will still function - just the in call symbol stays and the green led still flashes.
Turn it fully off and back on with stylus out - shows GSM radio code and phone will now work.
Have to check the service manual to see if the stylus holder when the stylus is inserted pushes on anything vital. Can't imagine thats it. But so far with the stylus out everything is ok. Will attempt to use it tomorrow see if thats it.
Know it sounds stupid but thats what I'm observing so far. Its late here see what happens tomorrow
Thing is running and can use the phone (no static, three bars) but last night had a few no GSM messages during a cold boot. Ran it all night and it seems to be working - booted a couple of times, charged it, sync'd it and actually put the stylus in (don't know if thats the problem) and still working. May be a loose connection that is currently ok but who knows when it will stop working. Other possibility is heat or a failing radio. Could also be battery but thats doubtful. Could have messed up the stack during the initial flash so I'll see over the next few days. This one is starting to drive me a little crazy because it works then for no reason it will stop then resume after a hard reset or reset. Could also just be the version of the ROM I'm using but it came from the repository on XDA-Developers. Just rebooted it when I was typing this and it still finds GSM radio.
Tried it for a day and I think the radio is fried. Started out finding GSM then when driving around with my Bluetooth heard a bleep which indicates loss of signal - saw it hunting then it finds the signal. During a call for about 3 minutes just drops call and on the screen the dialer won't let you disconnect the call.
Rebooted got the NO GSM message - eventually found it - briefly then NO GSM again.
Tonight opened it up and reseated and cleaned motherboard contacts including radio. After hard reset got GSM again - briefly. Then no GSM
Tried upgrading and downgrading radio via SD card - no go would only hang up Tried complete with OS - same thing. Tried through ActiveSync method SSPL and got same.
So I think the phone is pretty much not really a phone - can still boot into OS. May try some more but I think its definately a motherboard issue. Shouldn't be that hard to flash and the GSM should at least be stable.
When I bought it on eBay and first turned it on saw a TEST ONLY message on boot with a WM5 Rom. The seller was a little vague just said it freezes sometimes. Got it cheaply thankfully so I'll keep hunting around for another unless someone has a suggestion?
The Radio seems to be the touchiest part of the Hermes. When it fails theres nothing that seems to be able to fix it. Look for another cheap Hermes. At the very least you will have spare parts.
how weird is this I have just gone through just the same problem and took a day to sort it out . ok here is what I did in the end . now what you need is any official rom pref wm5 . I can send you a link if needed to the one I used ... now try flash it from the pc it will stop at 12 percent ....... now take battery out and boot in bootloader mode .... now flash any rom that's wm6 etc .... devise will restart .... now take battery out and re boot it may take two or three boots to get it working prop without the no gsm error but trust me it will boot . when its booted up flash the original wm5 shipped rom run through the rom sequence and when its waiting to flash saying zero percent manualy put your phone in bootloader and wait 30 odd min tadaaaaa phone is now perfect ... now flash any rom you like as the radio is fixed . its something to do with the 12 percent bit it hangs on .??!!! sorry its long and complicated but I have my hermes back to life through doing it ................... let me know how you get on bud. if needed 07832999919 uk . so its 0447832999919 oh I have hard spl 1.40 spl 1.1 or something lol can't remember . anyway good luck
Ok, think I initially really messed up my flash and the WM6 which was the official HTC version may have been corrupted but showed full flash. When I tried again I would also get the 12% even with a SD flash. So I tried flashing just a RADIO ROM which did complete. The NO GSM message still would pop up maybe 50% and not necessarily everytime.
When to MTTY.EXE and did a bad block check - no problems
In MTTY did a FORMAT/CLEAR.
Left everything alone and again reflashed just the RADIO - things seemed to be better - less NO GSM.
Tonight - just before you posted I successfully did a complete reflash with the HTC WM6 rom with Radio 1.48. Very surprised it worked this time - no hangups except during the GSM part which only stopped a minute or two.
Complete reflash in about 10-12 minutes with the SD card method.
SO far things are working - tried a reboot a few times and now radio is found every try. Will try for a few hours and try again tomorrow.
What I did have is a white screen/with image once - it was cleared by just pressing briefly the power button. So it may be heat related - don't know.
Keep me posted in this thread whats going on and I'll do the same.
What ROM WM5 did you flash to get yours to work?
Spoke too soon! Put in a sim card - powered up and it worked. Tried making test call and it worked. Tried again and it showed dialer and dialing and never connected. Could not use the dialer to hang up. Also showed drop in network. Tried turning phone radio off in dialer and back on - showed !X. With the phone off hook image at the top bar. Tried again - same thing. Expected to see no GSM when power cycled and it did show NO GSM.
Right now its working even after a few power cycles but honestly I think the successful flashes may be due to the GSM radio being found. If it doesn't find the radio and you attempt to flash thats why it hangs. If you phone works for a few days or day I'd be very surprised. The real test is to try it when moving from tower location to tower location. Thats where I noticed the radio was acting up. With a bluetooth headset it will beep indicating a drop in carrier. When its doing this the radio isn't working properly and can't lock on to a signal
If your phone does work PLEASE post what you did and what files were flashed.
For my phone I think its heat related. Possibly the heat from the circuitry is opening up or stressing out a component causing it to fail. I really think my motherboard is faulty and reading on the HERMES this isn't that uncommon. Being that the phone has so little hours I think it must have been a return or factory reject.
More than likely I'll have to purchase another phone needing a screen or one thats in poor shape to salvage the motherboard and attempt to put it in my case since the housing and screen are pristine with little to no use. I've been told that any 8525 motherboard will work but I doubt it since the Dpad is different and I have a front video camera.
No, ANY Hermes mainboard will work... Hermes are identical internally, even the 8525 is able to use the front camera, it just isn't included in that model.
Cheers...
Thanks, makes my life easier!
ok mate i used htc orig rom by orange uk google the words,,,, orange spv m3100 update ummm ok hang on il grab the link for you ...
http://www.orange.co.uk/business/downloads/SPV_M3100_ROMUpdate_1007.exe then flash hard spl then update your rom to whatever you like ,,, hope this helps buddy
Might try it tonight but I really think I need a new mainboard. I am able to flash only when it finds the GSM and I think any hangups are due to the GSM radio circuity failing or some strange power flux on the motherboard. I am having strange multiple freezes/slowdowns as well as NO GSM errors. Tried a WM5 and WM6 specific for my HERM200 and no change. When it works it will work and make and receive calls but after a while without a load but under load - multiple calls, running excel or other things the radio will drop or it will attempt a call, not connect and will not let me hang up. No software update will fix this issue - it has to be hardware.
If I have successfully done base HTC ROM flashes - complete with radio phone should theoretically work. I have to face reality with this one which although looks pristine is a lemon and have to buy a working beat up 8525 and try the motherboard as long as the seller assures that the phone can make and receive calls without problems.
Also have other issues with screen fadeout which I know is tied to the dPad controller - but I can live with that for a while and I have a source for a part replacement and can try a quick fix to verify its just the dPad.
You got lucky so far - but if you try to use the phone all day running multiple programs or CPU intensive tasks your radio still may fail. You could also try upgrading the ROM again to something that is MFG and see if it takes.
It is possible to flash the OS without flashing the radio, It will be a cooked rom but they're better in most respects than a stock rom. Faster, leaner with all the bloatware removed.
No software change is going to fix this. Its not a software bug its a flaw in the hardware. Can't flash a radio Rom - thats a chip problem. Its basically a low level format and write to eprom. Thats pretty basic. Also making and receiving calls is also pretty basic. The dialer has been around for a while and is pretty stable.
Hi,
as already written in one of the WM6.5 threads I have some serious problems with my Hermes and it's not getting better.
I have tried to search a bit but I couldn't find the right answer to my problem so hopefully someone can help me.
I will try to write down as many details as I remember regarding the problem!
- Hermes was running fine WM6.1 till some days ago until GSM began to get crazy (not logged into network properly, device hang up etc)
Can't remember which ROM I installed before but GSM was 1.47.00.00
- Today morning I switched to Tai's Golden Globe V14.
Before I put the AT&T "fresh" ROM onto my device to make sure everything will run smoothly
After flashing to GG V14 I did a HW-reset and synched my Outlook stuff - everything looked fine so far
- Later on I tried to make some phone calls but the device stuck and did not react
I did a SW reset and from now on the journey began - the device did start sometimes till a blank startup screen and sometimes it just hang up while booting
I recognized it behaved differently e.g. if AC was connected it did not boot up till Windows but also HW reset did not solve the problem
- Back to the PC I tried to flash my device with different OS and Radio ROMs but without success
Finally I found the Vodafone DE ROM and it seemed to work fine again but just for one phone call. I tried to switch on my device approx. 5min after the call but it didn't work - I only saw the green indicator (GSM) but there was only the possibilty to do a SW reset
From now on the device got crazy again and if I try to make a phone call the device tells me a kind of error "Cannot make a phone call" or something like that or the antenna indicator disappears or the antenna shows an exclamation mark
Additionally maybe some more information:
- Herm100 device (originally O² Trion)
- Oli HardSPL 2.10 (did it a while a go)
- GSM often showed an exclamation mark and sometimes good reception but phone calls couldn't be done (sometimes yes, sometimes no, totally crazy)
I really appreciate your answers and if I forgot something to say don't hesitate to ask me.
Thanks
Sounds like the radio is fried or is dying. Have the same problem on my HERM200 (TYTN). Bought the phone used and it froze often. Never really installed a SIM card when I got it. Installed WM6 and I had trouble with the upgrade - got stuck a few times - lucky I had HARDSPL installed. When the radio appears it initially would only work a few minutes at a time - running applications and time seem to get the same errors you experienced. Took the phone apart and cleaned it with electronics cleaner. Left on desk on in standby for a week - checked it occasionally and still showed active radio. Rebooted a few times still ok. Took the phone out of the house for two days still worked. Battery drained down during period. Now have no GSM errors and I was only able to get it to get a radio 1 or 2 times. Reboots and hard resets do not improve. Reflashes won't improve situation because it can't find the radio or the chipset is fried and it can't flash.
Hi and thank you for your answer!
Sounds like bad news and I sadly can confirm my device is more or less nearly unusable!
Yesterday I was not able to make a phone call and even flashing AT&T ROM did not bring any improvements even my SIM was taken out of the device. Seems like the radio influences the whole device even it's inactive. I will try some other radio ROMs... it can't be worse
Hi everyone!
I would just like to receive some user experience since I haven't found anything on the net or forums.
The thing is, my HD2 (HSPL 3, Radio 2.12.50, ROM Energy 6.5), after months of tests and fun, freezed as usual (like a normal WinMo) but this time did not start up after a battery removal ( or a soft reset button).
The first two startups were followed by an 8 vibrates code than nothing. I've removed a battery and tried to boot again but this time nothing happened.
The only action I can hear is the starting of the vibration motor while trying a Hard reset. No charging, no leds are working nothing.
Seems that BIOS encounters an error and stops, but where can I find to what error the 8 vibs code is related?
Any help, resolved identical story or information would be highly appreciated.
bootloader is work ?
Hi, thanks for your reply,
Can't exactly tell you if the boot is summarized before or after a bootloader starts.
From my point of view, it seems that he freezes on some BIOS check.
I tried to boot in both normal mode and hard reset but he freezes even before the screen is loaded. He only starts to vibrate (makes a little noise) than nothing.
I hope it's a hardware problem not some junky app that damaged the BIOS (if any)/xSPL so that I can even try to use my guarantee hoping that they will not know what kind of OS I have on it.
Regards
I've had the same issue but I think mine vibrated 7 times. After pulling the battery and letting it cool a few min it fired up fine.
TKhawk01 said:
I've had the same issue but I think mine vibrated 7 times. After pulling the battery and letting it cool a few min it fired up fine.
Click to expand...
Click to collapse
Yeah, seems it is some kind of an overheating issue. I've tried to cooled it down but seems that the heat already damaged something.
I've put it on reparation under warranty. Just crossing fingers they will not find out about the cooked ROM or the HSPL that was on it..
Anyway, thanks for helps guys. Will keep you updated about the resolution if any.
Regards
I too have this issue.
1 vibration when phone powers on, followed by 7 vibrations in a row (8 in total)
It seems to happen whenever I use Android for extended periods of time (15min+ Android freezes and then when resetting it occurs) and is becoming more frequent.
Worked out that it was heat related, but not sure if its worth restoring windows and returning for warranty repair. Are there any easy ways to replicate in Windows? How did you go cthulhu0dyssey with the warranty repair did it solve your issues?
Also can anyone point me into the right direction on the easiest way to restore windows on the device, if that is what I end up having to do?
SPL: 2.08.HSPL (HSPL3)
ROM: Energy Leo COM2
Radio: 2.15.50.14
Android: MCCM SE V3.4 (SD) (http://forum.xda-developers.com/showthread.php?t=841644)
mullaly said:
I too have this issue.
1 vibration when phone powers on, followed by 7 vibrations in a row (8 in total)
It seems to happen whenever I use Android for extended periods of time (15min+ Android freezes and then when resetting it occurs) and is becoming more frequent.
Worked out that it was heat related, but not sure if its worth restoring windows and returning for warranty repair. Are there any easy ways to replicate in Windows? How did you go cthulhu0dyssey with the warranty repair did it solve your issues?
Also can anyone point me into the right direction on the easiest way to restore windows on the device, if that is what I end up having to do?
Click to expand...
Click to collapse
Would be really convenient to try helping you with this problem if you specify your ROM, Radio, SPL, Android version/type (SD/NAND).
[The Punisher] said:
Would be really convenient to try helping you with this problem if you specify your ROM, Radio, SPL, Android version/type (SD/NAND).
Click to expand...
Click to collapse
Sorry, knew I forgot something, edited original post. Another thing to add is that when it happens if I pull the battery out and wait a couple of mins it powers on fine and boots into Windows/Android with no problems.
Just thought I'd send a follow up post.
I removed Android and loaded back windows mobile. After a while it just keeps rebooting until the phone will no longer turn on until it cools down.
Heat seems to be the cause. Guess its back to the shop!
Just thought I'd add an additional comment to say I got the phone back from repair, reinstalled android and now the problem has gone away.
Update here!
Hi guys,
Same here, Leo came back form the repair (completely new hardware + SPL 3.03) saying that there was an known issue with one conductor. Whatever...
Was glad to find out Cotulla rolled-out HSPL 4 so I can finally enjoy Android from internal memory, though I hope overheating issues were solved 'cos I don't think they'll give me a warranty repair for the 4th time ...
Sorry guys..I think this is my first post here..I tried to make I resarch on my prob but I haven't find nothing similar (correct me if I am wrong..)
By the way I was using Dutty crem de la crem for a month with no prob after that the following issue came up:
Once my phone is on if I keep it pressed the power off button the page with power,lock screen or terminate data options show up but at this point the touch screen is freeze doesn't work...only thing I can do is repressed the power button, switch off the screen and re and press for example the "answering" button and I can unlock the phone (in this case the touch screen is operable)
Same thing if is the phone is in locked and I press the power off button I can not operate the touch screen (and unlock the phone) and again...only thing I can do is repressed the power button, switch off the screen and re and press for example the "answering" button and I can unlock the phone (in this case the touch screen is operable).
I tried the following:
-change the rom to last energy and dutty v11,change couple of time the radio version, format the memory card,operate the phone without sim card and memory card but no change.
Last I installed the original rom from HTC...and still the problem persist...I start to think is something related to the hardware..could be???
Any idea?
Other question why after I installed the original rom I can still see the hspl 2.08 if I switch on the phone keeping the volume down?
Thx guy!
lane2m said:
...I start to think is something related to the hardware..could be???
Any idea?
Other question why after I installed the original rom I can still see the hspl 2.08 if I switch on the phone keeping the volume down?
Thx guy!
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Click to collapse
it has to be hardware if the problem occurs with different roms / radios. (a different though similar problem happened with me- eventually it all stopped working.) i would try to return it...
no matter what rom you have you can enter bootloader (like you said with volume down) and see what spl (or hspl) you have. if you flashed the original rom from your pc hspl will still be there; if you flashed from your sd card it is likely back to spl.
cheers.
yep it's a hardware problem. i know because this just happened to me last week, except that the start menu would pop up instead... i did multiple hard resets but nothing. t-mobile said it's a common issue with our phones though your the only other case of this happening that i know of... other than me lol. you'll have to get a new leo
so if I have properly understood your verdict is to flash original rom from the SD and return the phone to HTC get it fixed (it is obviously still under warranty!!),,,right?
How strange.
My HD2 has just started to do the exact same thing. When WinMo boots the screen works fine but when it has been in standby and i press a key to waken it up, the screen does not respond.
I have done a hard reset also and it is still not playing up.
Looks like i'll need to call the insurance company.
lane2m said:
so if I have properly understood your verdict is to flash original rom from the SD and return the phone to HTC get it fixed (it is obviously still under warranty!!),,,right?
Click to expand...
Click to collapse
yes.
flashing from the sd should get rid of the hspl so all should be back to normal (i would double check though with a quick launch into bootloader...)
good luck!
damn I have the same issue right now. i thought it might have been a bad rom that i flash. i have to reset my phone every time i want to you use it. I cracked my screen so I don't know if that would void any mfg warranty on it.
Sent my handset to HTC on 8th Sept. Got it back on 28th Sept with new screen and new outer case which had a few chps and scratches.
All working fine again. Long time to wait tho. A day off 3 weeks
I am having this exact same problem. I had a feeling it was the hardware after it started doing it in Windows as well as Android. If we didn't purchase the insurance from T-mobile do we send the phone back to HTC via our T-Mobile store. I have had the phone for about 6 months now. Is it a costly fix?