noob q: how to connect to market - Hero, G2 Touch Q&A, Help & Troubleshooting

hi all,
i'm sure i'm being really really stupid here, but i just cannot seem to connect to the market, or to download anything onto the phone at all....
i got it and then rooted it using dayzee's gude (thanks!). i now want to install debian, so i need to download the terminal app (or something similar) from the market. however, i didn't have a google a/c - so i created one online. this involved an sms being sent to the phone which was received, code typed in and account authorized, etc. then i tried to connect to the market from the phone, so typed in all the information to set it up and got this message:
Code:
Can't establish a reliable data connection to the server.
This could be a temporary problem or your sim card may not be provisioned for data services. If it continues, call customer care.
Now, I've tried this many times over the course of the day (today) and in different locations, too. I even tried registering another account from the fone - same response for all of these. Has anyone had similar problems, or got any suggestions about how to get around this?
one other thing i tried was to d/l stuff from http://www.cyrket.com/ but that also seemed to require that i sign into marketplace with a google account and i couldn't see any way to not do this.
extra info: t-mobile uk standard contract and phone, everything is pretty much 'virgin' still except for the fact i rooted it and have adb pushed the debian.img onto the sdcard as indicated on http://android-dls.com/wiki/index.php?title=Installing_Debian
many thanks.

This has happened to a lot of people including myself. The only solution I am aware of is to factory reset your phone, and enter your Google account details in the initial setup.
This will solve your problem, but it does mean a reset.

thanks - that worked!! luckily i haven't done too much with the phone yet, so it was easy....

Im having the same problem atm
Bought my phone last august. Had a few problems this week (UIP need to hard reset?) So did a hard reset and now I cant get on the market to download my apps
Phone is rooted, Tried download thing but it doesnt have any UK T MOBILE option only NL/US/AUS
http://forum.xda-developers.com/showpost.php?p=11361701&postcount=1
Any help?

Related

Can't access Android Market over wifi or login to Google Mail App and Sync not workin

Hi Experts,
Sorry if I sound a little crude and maybe a novice(I am), but I have been a Symbian user so far and finally decided to take the plunge to Android. I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here? Tried to use HTC Sync with my lappy, but no success.
Provider: Orange UK.
Connectivity: Wifi (No data plan on Sim)
Laptop OS: Win 7 64-bit (connecting usin USB cable)
I have read a lot of threads on xda and on the internet and tried quite a few things, but no success.
Thanks in advance,
Jag
Closing thread as there is another one though not for UK. Will wait for that to resolve.
jag_on_xda said:
Closing thread as there is another one though not for UK. Will wait for that to resolve.
Click to expand...
Click to collapse
i cannt access thro wi-fi
jag_on_xda said:
I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here?
Click to expand...
Click to collapse
I had the same problem, and some packet sniffing showed that Android tries to contact google on port 5228/tcp. Our work wifi firewalls non-standard ports, presumably this is why I cannot download from the market (Hangs forever at "starting download") or sign into gtalk over wifi. Switching to 3G data, everything works fine (though the Market stalls a lot).
I had an issue where it wouldn't accept my details unless I entered them in on the initial setup screen.
i.e. if I skipped past the "set up google mail" bit, and went back later, it didn't work.
workaround was reverting to factory install and making sure to enter my account details at the start (and I used wifi since I was in my home, so it should definately work)
It worked for me after i manually set the APN for my carrier.
Please same problem, HTC Magic 32B Ion 1.6, how can I do?
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Lennyuk said:
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Click to expand...
Click to collapse
All OK!
I did a wipe and all ok
How am I supposed to do this after a factory reset if I connect thru wifi, since I must first enable wifi radio and then put a password, so that means I would have to skip the "wizard" so that defeats the purpose of factory resetting everything... please help.
Solved
Logically, what you say is right, but practically it actually worked
1) after the factory reset, i get the google signin screen,
at that moment, my wifi wont be enabled.....but still i went ahead and entered the username and
password and clicked the signin button
as expected it throwed a message saying "it cant connect"
along with it it also said may be you are not on wifi with a
"connect to wifi button", which will take to the wifi screen where you can connect to wifi and it comes back to the google signin screen, where you login again....
.............there you go it signs in successfully now.
Hope this helps
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
mikko96 said:
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
Click to expand...
Click to collapse
Hi
I am facing the same problem with my device (Galaxy S2). I am able to surf web with the stock phone browser using wifi, but apps won't connect. Apps connect only through GPRS.
I was wondering if you were able to resolve the issue. Could you please help me ?
Anyone else has a solution to this problem.
My phone has the stock firmware, purchased the phone today.
Apps have never worked over wifi, but the browser works.
Cannot download anything on wifi, for that only my GPRS/3G works.
Please help
I have been using my desire for over a year and it has been great, but now I also have this problem of no market or google mail over my WiFi. I was going to do a factory reset and start again, but after reading the posts on this thread this may not resolve the problem.
Has anyone found a fix for this problem
I have this problem too. I doubt it's the manufacture deliberately use its stock sbf to stop people using wifi to save data bandage. So they can make more money with the mobile operators!!
http://forum.xda-developers.com/showthread.php?t=1281034
me too I guess
well i was having a similar problem(would connect to wifi, the browser worked but not the apps).in my case, i have my router setup with the dhcp server off(you have to assign an static ip address manually to every device you that you are going to connect to the router) i solved my problem by enabling the "use static ip" check box and filling all the information(ip address, gateway, netmask, dns 1 and dns 2)on the advance settings tab in wifi settings.

[Q] TF201 Cannot download for Playstore or connect to some web sites

Hey Guys,
I just purchased a Prime 201 and am having serious issues that i was hoping someone could help me with.
After getting home i switched it on and let it go through the standard setup routine where i was asked for my google credentials and to connect to a wireless network. As part of this process an updated firmware version was detected and automatically installed (I'm assuming the update to jellybean)
Once this was complete i attempted to use the device but instantly started having problems with the playstore and connecting to certain web sites.
1. I can connect to the playstore fine but cannot download any updates or new applications. The downloading screen appears but downloads never actually start
2. Through the browser i can connect to certain websites such as cnn.com or microsoft.com and they work fine. Pages load quickly and all appears to be working as it should. However when i try to access sites such as google.com, yahoo.com or a number of other sites the browser just sits there and eventually times out giving me an error saying that the page is unavailable.
3.Gmail works fine and i can send and receive email without a problem
I have tried a series of cold boots and factory resets and still have the same problem. I tried creating a new google account and that didn't work either. I don't believe that its a problem with my router as i can connect fine from other devices including a nexus phone which has no issues with the playstore or accessing web sites.
I have made no mods whatsoever and this is a straight out of the box configuration plus the automatic firmware update. In settings it reports the android version as being 4.1.1 and the build number as JR003C.WW_epad-10.4.2.18-20121122
I've also tried clearing the cache from the apps settings and am running out of ideas fast !
PS: The only other thing that seemed odd is when i perform a a cold reset and select the RCK optioni just get the android robot error (red exclamation mark) I'm pretty new to all things android and wasn't sure if this was related to the problem or not
Any ideas would be appreciated as this is driving me crazy
Thanks
Chris
action2096 said:
Hey Guys,
I just purchased a Prime 201 and am having serious issues that i was hoping someone could help me with.
After getting home i switched it on and let it go through the standard setup routine where i was asked for my google credentials and to connect to a wireless network. As part of this process an updated firmware version was detected and automatically installed (I'm assuming the update to jellybean)
Once this was complete i attempted to use the device but instantly started having problems with the playstore and connecting to certain web sites.
1. I can connect to the playstore fine but cannot download any updates or new applications. The downloading screen appears but downloads never actually start
2. Through the browser i can connect to certain websites such as cnn.com or microsoft.com and they work fine. Pages load quickly and all appears to be working as it should. However when i try to access sites such as google.com, yahoo.com or a number of other sites the browser just sits there and eventually times out giving me an error saying that the page is unavailable.
3.Gmail works fine and i can send and receive email without a problem
I have tried a series of cold boots and factory resets and still have the same problem. I tried creating a new google account and that didn't work either. I don't believe that its a problem with my router as i can connect fine from other devices including a nexus phone which has no issues with the playstore or accessing web sites.
I have made no mods whatsoever and this is a straight out of the box configuration plus the automatic firmware update. In settings it reports the android version as being 4.1.1 and the build number as JR003C.WW_epad-10.4.2.18-20121122
I've also tried clearing the cache from the apps settings and am running out of ideas fast !
PS: The only other thing that seemed odd is when i perform a a cold reset and select the RCK optioni just get the android robot error (red exclamation mark) I'm pretty new to all things android and wasn't sure if this was related to the problem or not
Any ideas would be appreciated as this is driving me crazy
Thanks
Chris
Click to expand...
Click to collapse
When you say you just bought it and out of the box do yo mean brand new from a shop?
[QUOTE=flumpster;41629174it was a refurbished device from Asus with a 12month warranty
action2096 said:
it was a refurbished device from Asus with a 12month warranty
Click to expand...
Click to collapse
If that is a "stock" machine and you have not unlocked it etc then you should not have the dead android.
Contact Asus and get it swapped mate.

random factory reset, full data loss?

Was out earlier today, all Was fine with my phone, and never had an issue before. Then next thing I know I take my phone out of my Pocket and everything is in chinese, and apps gone, same widget setup as it came from the factory. I tried rebooting and changing the language to english. Also noticed that terms/privacy policy Was not already checked as usual (I got the phone from Taiwan a few months back and havent put a sim in it yet, just using on wifi, so it asks me for language/terms every time I reboot, but it has never been a problem in the past)
Everything is gone now, pics, videos, apps, and all data, even files I saved in folders I created myself in internal storage. I dont think I could havent "butt dialed" that sequence of commnds, especially since you have to select an extra setting if you want internal storage to be wiped during factory reset (I think). Possible but not likely...anyone else seen this? And more importantly is there anything I can do to get my data back?? I lost all pics from the vacation we're on and a ton of pics of my kids and family... I'm hoping its just some profile switch function IM not aware of, but I doubt it since storage space is all free now
One other interesting thing, google loaded and havent searc results in chinese, even after I selected English. phone UI did change successfully, but for same reason google still thinks I want chinese.
That doesnt sound normal
Try flashing a FTF with flashtool (flashtool.net)
See if it happens again, your firmware may not have been written right during manufacturing of your device
Sent from my D6503 using XDA Premium 4 mobile app
You don't want to flash anything if you want any chance of getting your data back, you need to stop using it and run a data recovery program as soon as you can, more chance of getting some of your data back
Mr.R™ said:
You don't want to flash anything if you want any chance of getting your data back, you need to stop using it and run a data recovery program as soon as you can, more chance of getting some of your data back
Click to expand...
Click to collapse
Thanks, that's what I was thinking. Outside of the initial investigation, I pretty much stopped using the phone altogether and shut it off. I'm still on vacation so I haven't tried any recovery apps yet. My phone is not rooted currently, does anyone have any recommendations on the best recovery tool to use in that case? The first one I checked out was Dr. Fone, as well as an app based tool, but that one required root access. I'm hoping the most effective tools don't require root, as I don't want to mess up my chances of getting my data back during the rooting process.
As long as your computer recognises it you can use any recovery tool that supports flash memory via your pc
Mr.R™ said:
As long as your computer recognises it you can use any recovery tool that supports flash memory via your pc
Click to expand...
Click to collapse
Ah that's good to know, thanks. I tried using a few android specific ones last night. Dr Fone connected to my phone and started installing drivers I think, then just crapped out. The other one (Tenoshare i think) made it all the way to scanning (it said it didn't recognize my phone model, but let me continue anyeway), but the process hung during the scan. When I restarted it, it told me I needed to root my phone, which is weird since it let me scan before...
I'll keep digging around, hope I can find something that works!
EDIT:
Finally decided to root it since I was having no luck, and that did help for a few of the apps. Unfortunately it seems the only recoverable data is the stuff I had already backed up to the card. No photos or videos taken after that come up, which also seems very strange to me... I have no idea what happened, one minute everything was normal, the next it was like I just picked it up fresh out of the box : /

WiFi Works but no Internet - tried everything

I am the proud owner of a TF201 that has been sitting unused for over a year because the internet stopped working after working fine for years. My WiFi shows connected with 4 bars but the wifi icon stays grey, not blue. I have put many hours into trying to get this thing to work. I have gone through all the posts on all the forums regarding various reasons and solutions for the grey wifi icon. I have made all the suggested changes to my home wifi to no avail. I have the same problem when connecting to my phone hotspot or any other access point. I don't think it's the hardware and I don't think the problem is with the wifi source. It has to be software on the TF201. So I tried all the fixes for the Android configuration and nothing worked. So finally, in desperation, I did a Factory data reset. I also went into recovery and did a data wipe. So then I boot to a new Android 4.1.1 and enter setup. I can select and connect to wifi but the google login fails because, again, no Internet. So I skip the google login and I am left with naked Android with no Internet. Then I decided maybe I could fix it by flashing a new ROM. But before I can do that I need a custom recovery. But before I can install that I need to unlock and root my TF201. So I finally get the Asus unlock tool installed and run it. Only one small problem, it won't work unless it can verify my google account across the Internet which, of course, is broken. So at this point I'm at a loss. Unless you guys can help me I guess I could sell if for parts on Ebay. I would really appreciate it if anyone has any ideas.
You say you have tried everything without actually saying what you have tried but when I have encountered this in the past the date and time has been wrong. I know it sounds stupid but did you check this ?
flumpster said:
You say you have tried everything without actually saying what you have tried but when I have encountered this in the past the date and time has been wrong. I know it sounds stupid but did you check this ?
Click to expand...
Click to collapse
Rather than stupid, it would have been brilliant if it only worked. I did try that already but thanks for the suggestion.
I didn't go into too much detail on what I've tried because, ultimately, I was wasting my time. The tablet is getting wifi. It is connected to wifi with 5 bars. The only problem is that they are grey not blue. I've read that blue means full two-way connection with google services and grey means no or partial communication with google. So I can go to the tablet now and select Settings, +Add account, Google, enter an account. It will say "this will take a moment" and then instantly comes back with "Couldn't sign in, Can't establish a reliable connection to the server." If I tell it to create a new Google account it asks for a "name"@gmail.com but rejects every name as "not available" no matter how random/long it is.
Nothing else appears to be wrong with this tablet. Its bone stock, date/time is set, wifi is connected.
Thanks to anyone that can help.
Fhantasm said:
Rather than stupid, it would have been brilliant if it only worked. I did try that already but thanks for the suggestion.
I didn't go into too much detail on what I've tried because, ultimately, I was wasting my time. The tablet is getting wifi. It is connected to wifi with 5 bars. The only problem is that they are grey not blue. I've read that blue means full two-way connection with google services and grey means no or partial communication with google. So I can go to the tablet now and select Settings, +Add account, Google, enter an account. It will say "this will take a moment" and then instantly comes back with "Couldn't sign in, Can't establish a reliable connection to the server." If I tell it to create a new Google account it asks for a "name"@gmail.com but rejects every name as "not available" no matter how random/long it is.
Nothing else appears to be wrong with this tablet. Its bone stock, date/time is set, wifi is connected.
Thanks to anyone that can help.
Click to expand...
Click to collapse
It's mad because what you are describing is the exact same errors that I had when the year was set wrong on my tablet. I also couldn't use browsers or anything because all the certificates were out of date.
I just had a quick google for your errors and the answers it brought up also said the date.
https://www.youtube.com/watch?v=0AJSFcWbJOk
I did find another thread as well which mentions editing the hosts file so it might be worth you taking a look here and see if there is anything you haven't tried yet.
http://forum.xda-developers.com/showthread.php?t=2083702
I've found that people are fixing the Google sign-in problem by editing the hosts file and commenting out the address for google's servers. However, you need to be rooted to do this. So does anyone know how to root a TF201 without the ASUS unlock tool? If that's the only way then I have a chicken-and-egg problem with no solution.
Can you ping the tablet from another computer/phone in your house?
Have you tried putting in a static IP and DNS instead of DHCP?

HELP! Wife is driving me crazy.

About 8-10 months ago.....maybe a little longer, my wife and I purchased two LG K7 (LG-K330) on the Family Mobile plan (T-mobile). I have had zero problems with my phone. My wife on the other hand is having some bizarre problems and she's blaming me for them. Here is a small list of some of the problems:
1. Being blocked from websites that she has been to on several occasions.
2. When going to a website, she will get either redirected or a screen saying 404 Error and one that states she does not have permission.
3. On Facebook, she has lost the ability to access all of her settings. Her "Sharing" configuration has changed and she can't set it back. And she's saying that she doesn't have the same amount of access that she had previously.. She says that sometimes she can't access links in Facebook and when she tries it bounces her right back to where she was.
She has been poking around the phones files and she claims that there are very similar file on my laptop computer. Now she thinks I am trying to limit her access and phone usage. For all I know, she has deleted something that needs to be on the phone. My question is has anyone experienced something like this before and if so, is it repairable? One more note on this matter. This is the fourth phone that this has happened on. The others were Samsung's.
Any help would be greatly appreciated because I can finally prove to her that I'm not smart enough to "hack her phone.
LG K7
Provider: Family Mobile
Model LG-K330
Android ver. 5.1.1
Security Patch Level: 2017-04-01
Build Number: LMY47V
Software ver. K33011g
Phone has never been rooted and has stock firmware. It has been connected to my laptop a couple of times to transfer photo's.
That's a bizarre problem to be having. But have you tried factory resetting it? Back up important files like photos beforehand. This honestly sounds more like a problem with the network than the phone. Have you been using the network? Make sure your DNS is correct and that your network isn't being limited.
Billybobjoe13245 said:
That's a bizarre problem to be having. But have you tried factory resetting it? Back up important files like photos beforehand. This honestly sounds more like a problem with the network than the phone. Have you been using the network? Make sure your DNS is correct and that your network isn't being limited.
Click to expand...
Click to collapse
I swear it's her doing it somehow. It happens to every phone she has used. I have done several factory resets and it hasn't helped. She used our wi-fi connection at home ALL the time. I'll check out the DNS and see if it's being limited. But I would think that I would be having the same problem as I use the network a lot too.
Hey Billybobjoe, I have some additional information that might clarify the problem. She says she cant reach "https" sites, she can only see part of her Facebook page, the permissions are growing and sharing is a lot worse. She says she can't really get to a "real" website(it says something about "there is no cache for the page". She also states that she can no longer change her privacy settings on Facebook and that she thinks her phone is heavily connected to Russian social media websites.
Does this help in any way? Thanks in advance for all your help in this matter.
Billybobjoe13245 said:
That's a bizarre problem to be having. But have you tried factory resetting it? Back up important files like photos beforehand. This honestly sounds more like a problem with the network than the phone. Have you been using the network? Make sure your DNS is correct and that your network isn't being limited.
Click to expand...
Click to collapse

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