O2 UK marketplace server does not connect - Hero, G2 Touch Q&A, Help & Troubleshooting

Is this a normal thing to happen??
I have a htc hero, unlocked on O2 UK and i can not get on the marketplace at all even though i have setup a google account with the browser and everything.
Does seem strange to me.
I have moved from a HTC Diamond, and im loving this this phone, this is the only strange problem i can find,
I have read that i sometimes matters if google has registered the carrier's or something. Is this the case with O2
If you have this phone and you are on O2 let me know your experiences
Thanks

I also have an unlocked handset on 02 UK, but the market works fine for me.

hmm
Wonder why its not working for me then its nothing major ill just upload from my laptop. Strange ay any suggestions would be good

message i get
This maybe a temporary problem or your sim card may not be provisioned for data access
But my internet connection is fine works with my pop addresses and the browser fine strange

Did you sign in with your google details when you started your phone for the first time? Some people have had problems doing it at a later date. My mate did a hard reset and then it worked (by using the first time wizard).

Have you tried a hard reset?

hard reset
No not done a hard reset I was thinking along similar lines as you guys series a software bug there.
I don't really need it and can't be bothered doing a hard reset just yet ill keep it in mind though for when I do though cheers peeps

Market works for me too on a Sim Free Hero on my o2 contract sim.

Related

HELP GPRS is not working! (no answer at the number dialed)

After using WM 2003 I downgraded to te original 02-rom (3.17.03) everything works fine, but i cant connect to GPRS. I used the o2 auto-config tool an tried to make a connection manualy, with no succes.
I never messed with the radio-rom (4.21)
The phone works fine, so it isn't a hardware problem???????? (correct me if i'm wrong)
I tried soft and hard resets, deleted connections and made new ones. I'm out of idees. Can anyone help me? :?: :?:
this has happened to me on a number of occasions, especially after playing around with different versions. what i would suggest is re-autoconfig then wait, its as though the system (O2) needs time to realise there is a new phone on the network. it sometimes takes a few hours then everything works as usual.
ian
I've had similar problems with T-Mobile after upgrading roms.
The solution has always been to call them and they reset your connection on their end.
(No idea what that means but I imagine there is a big switchboard with everyone's name and the tech walks over and flips my switch!)
This has happended 2 or 3 times and their reset always fixed the problem.
GPRS suddenly started working again! (done nothing)
I guess it was provider problem... (3 days!!!! :evil: )
I'm having the same problem now. I upgraded to 4.00.16 and Radio ROM 6.24 2 weeks ago and yesterday the GPRS stopped working. I called T-Mobile. They tried everything and now opened a ticket.
Any ideas on what may be causing this?
Ive got the same problem. Got my main board replaced. Recieved the phone back. Installed new 2003 OS now GPRS wont connect. Im 120% sure ive got the settings wright. Bugger Bugger Bugger!
jason.moodie said:
Ive got the same problem. Got my main board replaced. Recieved the phone back. Installed new 2003 OS now GPRS wont connect. Im 120% sure ive got the settings wright. Bugger Bugger Bugger!
Click to expand...
Click to collapse
Mines fixed. I forced Vodafone in NZ to remove my GPRS account and recreat it. Works perfect now.
I'm writing from my XDA via GPRS. GPRS mysteriously came back after 3 days.

Unlocked M3100 problems with O2 sim

Hi All,
Bought a SPV M3100 over a week ago (15th Aug) and got it unlocked using http://www.imei-check.co.uk/ straight away
Installed my O2 work sim in and had no problems recieving and making calls for over a week. However today I noticed the phone was just searching for an operator. Can not make or receive calls.
The original Orange sim works fine in the M3100 and so does my other O2 pay as you go sim. My work sim works fine in my other 2 nokia phones!
I have reset the phone both soft and hard
What is going on? Anyone have any ideas as i am very puzzled!
Thanks
BK
Just tried my work colleagues O2 sim which is just one number different to my phone number and the stupid thing is doing the same thing where it's just searching for a network!!!!!
Ahhhh. Someone please help.
My Pay as you go O2 sim works fine and for does the original O2 sim.
Thanks
BK
Panic over!!
Went into the phone network settings and changed the Network Selection to manual from Automatic. Then used the select button to choose "O2 - UK". The sim is now being recongnised and I have full reception again. Phew!
No idea why i suddenly have to do this out of the blue when it was working perfectly before.
BK
Oh Man! Just when I thought i had this thing sorted. It's failing to register on the O2 network again.
Anyone else having similar problems with unlocked SPV M3100's?
Bad_Karma said:
Oh Man! Just when I thought i had this thing sorted. It's failing to register on the O2 network again.
Anyone else having similar problems with unlocked SPV M3100's?
Click to expand...
Click to collapse
Please don't say this. My SPV M3100 will be here thursday.
I have my other pay as you go O2 sim in the m3100 at the moment and it working fine.
Therefore I am guessing the problem lies with my work contract O2 sim. I don't think it's tied in any way to the imei as I have tried the sim with multiple non work phones and it's fine.
I have read somewhere there may be issues with old 2g sim's i.e. 5 years old+ working in new 3g phones. I think mine was issued to me about 2000/2001.
Now all I need to do is workout how I am going to get the company I work for to issue me a new sim!
BK
Bad_Karma said:
Oh Man! Just when I thought i had this thing sorted. It's failing to register on the O2 network again.
Anyone else having similar problems with unlocked SPV M3100's?
Click to expand...
Click to collapse
I had similar problem as you are. My M3100 wouldn't hold onto O2 signal. Not sure if its the phone, the Orange Rom, the O2 sim card, imei check unlocking or what. Solved it by flashing the Dopod rom works near flawlessly now. Can't guarantee it'll work for you but it did for me.
I give up.
Managed to get me a brand new O2 sim from work and............ it still does not work im my unlocked Orange SPV M3100!!!!
Whats so bizarre is my Pay As You Go O2 sim works fine and my original work sim worked initially for a few days.
Going to test my work sim in another 3G phone.
If its the sim then I will try and find out what needs switching on/off. Failing this then it's either going to be ebay or see if I have enough courage to try a rom upgrade.
ROM upgrading is actually very easy. All you need to do is download the desired rom. Connect the phone over wired usb activesync & then just start the rom program & its just a matter of following the on screen instructions from there.
What you will find that once the upgrading starts it'll get to 6% or something like that & then it will stop & display error messages. Don't worry just exit the program with disconnecting the phone (infact don't touch the phone at all) & start again. You'll go through all the same screens as before but this time the update should load till it finished. Takes a good 15mins so be patient.
I'm running the Dopod rom on my M3100 & everything is pretty stable.
Thanks for the advise Zen123
I have since my last post upgraded the Radio rom to 1.16.00.00
Touching wood with my fingers crossed and my lucky rabbits foot in my pocket I have a network coverage on my work O2 sim for 2 whole days!!!!!
The device has been reset several times and I use the Tube daily so signal is lost and gained frequently.
I am however still not yet completely convinced the issue is fixed as I believe I had network coverage for approx 4-5 days with O2 after I originally unlocked it.
I'll update this thread after a week or 2.
BK
Hi,
just to prove you are not alone:
A guy i know using a Tango sim in Luxemburg bought an unlocked Vario II which worked fine with original T-Mobile sims as well as with his old prepaid Tango sim. But his new sim from Tango makes trouble as he can only receive calls but not call others.
Tango support assumed that new Roaming functions on the new sim caused conflicts with the Radio ROM which is 1.05.
He will make an update on 1.16 within the next days, I will report.

GPRS does not work for my Atom Exec!!!

Hey all,
I am hoping somebody will have a solution to my problem as it is driving me mad.
I have an 02 XDA Atom Exec & am on the T-Mobile network in the UK & I am unable to connect to the T-Mobile GPRS service.
I have put in the correct setting but for some reason it keeps trying to connect then eventually come up with a notice that Cannot Connect & that the answering modem has disconnected.
I do not understand what this means & by the sound of it neither do T-Mobile customer services, but understandly maybe as they don't do it!!!
I hope one of you guys can help me with this problem.
Thanks Guys.
can you check with another sim card?
maby different operator?
If you will have same problem, the source in GSM module, otherwise, go to your operator.
hi, i have the same problem with my atom on UK Vodafone, it says it connects fine, but then cant locate any web pages or anything like that!
Hi,
I have tried with my vodafone PAYG sim card with the vodafone settings & it works fine, but still having problems with my T-Mobile sim.
I think I may have to phone customer service again & try get a solution from them otherwise I will cancel the web & walk & just keep the free minutes.
Spuddle, I have tried with the Vodafone sim & mine worked fine, Are you sure you have the Vodafone settings on there???
im sure i have, because it will connect, and says connected, just when i go to ie it keeps saying any web / wap page cant be located.
where did you get the settings from??
thanks!
I got the settings from http://www.filesaveas.com/gprs.html.
Let me know if they are the same settings that you used, If it saying that it was unable to load up the page do a reset ot try closing down running programs & try again.
its still not working!
I have just got a T-Mobile account with the Web'n'Walk and I am experiencing the exact same problems.
I have used my Atom Exec on Vodafone AU, Vodafone UK, O2 UK and they all connect straight away. (and when the SIM is inserted there is a G in the top next to the telephone signal strength)
But as soon as i put in the T-Mobile SIM in the G is no longer there and it is an X and when i try to connect i get the error:
Dialed:general.t-mobile.uk
The answering modem has disconnected
Version:
CMOS:55.44
ExtROM:EX0033
Hardware:C1
Radio:R060711N_MN2ARC_RS00013
ROM:20060721B1WWE
faulkss, That is exactly the same message that I get.
Have you tried phoning up T-Mobile at all???
Yeah like 5 times!
And I have even gone in to a T-Mobile store...
They have nothing at all!!! They all say that the settings are all correct, my SIM is GPRS enabled, and that there is nothing that they can do.
I have put my SIM in an MDA Vario and it works like a dream???
So last night I was going through the registry on the MDA and looking for keys that I did not have and then manually entering them... but still no luck.
I am guessing that there is some setting somewhere that the SIM is looking for and does not find, hence the X instead of the G.
To be honest I think that I am in a little over my head.
But I have just signed up to this so that I could use Push email, and it is like 5 days into a 12 month contract, so I really want to get it to work!
Steve
Well I have called them again, and they have no idea and really don’t want to find out why as they have never heard of the ATOM Exec (poor them as they are missing out).
So I have just cancelled my contract with them, and since I have only had it for 5 days there is no penalty.
I am going to sign up for an O2 plan and add the blackberry (£10) option on it.
It might be an extra 10er a month on the T-Mobile plan, but at least I will have everything that I want.
Steve
Yeah, good on you!!!
If T-Mobile can't be arsed to help you they do not deserve the money you would have given the.
The only thing is that I am on 18 month contract with about 9 months remaining, so the choice for me will be to either sell the Atom Exec ( even though I love it!!!) or go back to my trusty MDA Vario.
Decisions, Desisions!!!!
I have until monday when i send it back to get it working... and i have been looking on the msdn site at programming different settings in the regitry...
if i get it before monday i will let you know
Steve
Thanks dude.
did not get it to work which is a shame!
I am sure that it is to do with the settings within the registry, but no matter what i tried nothing seemed to work.
Sorry
Steve
Thats cool dude, at least you gave it a go.
Did you cancel your T-Mobile contract???
yeah ... in time no to have to pay anything
I had problems twice connecting via GPRS. The latest one on the imate JAMin (HTC Prophet). I had to delete the GPRS modem and created new one with different name but same settings and it worked. Good Luck.
it works fine on an imate jam ... it does not work on the atom exec's

[Q] Atrix 4g WiFi not working

Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Did.you use software to unlock it or just a code?
Sent from my MB860 using XDA App
just a code
crnkoj said:
Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Click to expand...
Click to collapse
I have the exact same problem.
My phone is unlocked and can make calls, but WiFi disconnects me almost immediately. The phone also thinks my prepaid sim has H+ connectivity.
When I go back to my AT&T SIM, I have to do a reboot or 2 to get it cleared up, and then WiFi works again.
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
crnkoj said:
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
Click to expand...
Click to collapse
i also have a friend in saudi arabia who got the unlock code and the wifi is working fine.
only 2 people reported this so far. i guess it could be a hardware problem ? because the other user beside you have this problem even without sim installed " or that what i understood from him "
you can check the other thread too. maybe someone could post something usefull.
hmm i see, where did you find that thread, i was sort of searching for ages and didnt find any issues like that =/
Ye i mean i have this problem without a sim aswell if i dont factory restore the phone, after i do that without a sim card however the WiFi works great...
so i am kind of reluctant to believe it being a hardware issue due to this, sort of software specific issue (at least i think if it would be hardware related, the wifi would start working as soon as i go to airplane mode/take out the sim and a factory reset wouldnt be necessary), or do you think that my theory is rather flawed in thinking that?
and ye the problem is im in europe now and as the reps at motorola support told me, i would have to send the phone to the US for warranty and they would only send it back to an address within the US =/ i will try my luck with the german and uk support site, to see if they could do something for me.
thanks for your time guys tho
hey guys what do you think if i would use this code:
* 2767 * 3855 #
Think before you give this code. This code is used for formatting the original manufacturer. This will delete all files and settings, including internal memory storage. This will also reinstall the phone’s firmware.
To restore it to manufacturer (will it request an unlock code again after that?) cuz i have 2 codes to unlock but the first one worked, so maybe if i woudl try it with the second one than?
I just unlock my atrix with the code from cellunlock, works great and wifi is fine as well. Would like to know where u get the code, and how it turns out if u try reset to default using the combo. Pls update. Ths
Sent from my MB860 using XDA App
I'm having the same issue of not being able to connect to WiFi.
I bought the phone in Las Vegas with an AT&T - pay as you go (no contract).
I bought an unlock code from SwiftUnlocks, and used my Rogers SIM, which appeared to work. I then rooted the phone.
Using the Rogers network, I've been unable to use any sort of data. Phone calls and texts work fine. Then I noticed that my WiFi was not working properly. It would try to obtain an IP address, but couldn't connect. After several reboots, I got the phone to connect to WiFi for a few minutes.
I just did a factory reset, now I'm unable to connect to any network or WiFi to login with MotorBlur, so I can't really use the phone now.
I'm quite frustrated and not sure what else I can do.
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Squig80 said:
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Click to expand...
Click to collapse
i am getting my phone in few hours, then i am going to order from cellunlock a code and wait for 2 days to get the lock. unless someone has a spare code he can pm me i would be thankful.
the code is IMEI specific, cant give oyujust spare codes
secondly, to get wifi to work you have to remove your sim card, put in the att or a nonworking sim card and do factory reset, than wifi will work. and you can load all the stuff via wifi, and than just put in your working sim and use the phone as a phone +3g data (the 3g data works great for me to be honest)
oh i got my code from swiftunlock but i dont think that matters, they all get it from teh same provider im pretty sure.
and if anyone si wondering t he sbf update did NOT fix my wifi problem. i ahve tried several wifi fix programs and neither worked aswell, the fxr wifi did some stuff that the phone now sees the networks but still cant connect.
this is to update everyone that i got the phone. had an issue about the screen doing lots of flickering. contacted amazon and sent it back.
in the whole process so far i lost around 60$ between importing and exporting the phone. all in all. i will stick with my iphone 4 for now. its a good phone.
but i cant take this sadness all over again if i imported another phone with an issue with it as well. i am too OCD for my own good.
so true what you say, tho im coming form a nokia 6220 classic, a bit older than the iphone 4
Hey GUYS...
I have the same problem.... My Bell Atrix WiFi works great with my Rogers SIM (I had someone unlock it for me), but when I put in my Qatar Qtel SIM, it stops working, and goes into that connect/scan/disconnect loop.
Any solutions?
Search in the dev forym there is a solution for it
crnkoj said:
Search in the dev forym there is a solution for it
Click to expand...
Click to collapse
Thanks. Found it: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
help mine stoipped working
[16:53] <arana> hi guys i need help with an unlocked atrix 4g att , that was ulocked with att code, then in order to use recovery i got one of the files here http://forum.xda-developers.com/showthread.php?t=1204500
[16:53] <arana> now it is unlocked but wifi is stuck at obtaining ip address
[16:53] <arana> i tried the solutoin here: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
[16:53] <arana> but still not working
[16:54] <arana> i'll appreciate any help
[16:56] <arana> if possible i would like to put the stock recovery partition if that would fix things, or unlock it with official sbf but i can find it
[16:56] <arana> i used zomgunlock-lite.sbf to unlock
any help?
my carrier is telcel (mexico) and wifi was working fine before i "unlocked" the phone, thank you for any help

[Q] Please help! Hero locked or a ROM issue?

My brothers iPhone broke so I'm trying to let him use my old Hero whilst he insists on waiting for the (currently non existent) iPhone 5/4S, and give him a taste of Android in the process!
Problem is, I am having problems getting it to work with his O2 sim card. My Hero is an unbranded HTC Hero (not G2 and not Orange branded or anything) and whilst I was on T-Mobile (now 3) I don't think it is locked to any network, and indeed it worked on my 3 sim when I tried it just now. I should also say that the phone is rooted and running Cyanogenmod (the 2.2 stable rom). I'm not sure what the problem is tbh... it doesn't say it's locked or anything... I guess it kinda works but it get's no 3G at all and thus can't log into his newly created gmail account (which he created on a pc just before, and has since verified he's trying the correct password). As a result of no 3G, and not being able to log into a google account the phone is kinda useless. In desperation I did a factory reset but that didn't seem to change anything...
Sorry if I'm forgetting something basic!
Any thoughts as to what the problem may be? I guess it could just be really bad luck and O2's data happens to be down tonight but I doubt it (will try tomorrow just in case) and like I say...I don't think it's locked so I'm kinda puzzled and running out of ideas...
Any thoughts and help are appreciated!
UPDATE: Well, it seems it was just a reception issue as it worked fine today! Weird that there wasn't any 3G whatsoever last night, but I guess these things happen...
PLEASE FEEL FREE TO DELETE THIS THREAD! THANKS!

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