[Q] Please help! Hero locked or a ROM issue? - Hero, G2 Touch Q&A, Help & Troubleshooting

My brothers iPhone broke so I'm trying to let him use my old Hero whilst he insists on waiting for the (currently non existent) iPhone 5/4S, and give him a taste of Android in the process!
Problem is, I am having problems getting it to work with his O2 sim card. My Hero is an unbranded HTC Hero (not G2 and not Orange branded or anything) and whilst I was on T-Mobile (now 3) I don't think it is locked to any network, and indeed it worked on my 3 sim when I tried it just now. I should also say that the phone is rooted and running Cyanogenmod (the 2.2 stable rom). I'm not sure what the problem is tbh... it doesn't say it's locked or anything... I guess it kinda works but it get's no 3G at all and thus can't log into his newly created gmail account (which he created on a pc just before, and has since verified he's trying the correct password). As a result of no 3G, and not being able to log into a google account the phone is kinda useless. In desperation I did a factory reset but that didn't seem to change anything...
Sorry if I'm forgetting something basic!
Any thoughts as to what the problem may be? I guess it could just be really bad luck and O2's data happens to be down tonight but I doubt it (will try tomorrow just in case) and like I say...I don't think it's locked so I'm kinda puzzled and running out of ideas...
Any thoughts and help are appreciated!

UPDATE: Well, it seems it was just a reception issue as it worked fine today! Weird that there wasn't any 3G whatsoever last night, but I guess these things happen...
PLEASE FEEL FREE TO DELETE THIS THREAD! THANKS!

Related

O2 UK marketplace server does not connect

Is this a normal thing to happen??
I have a htc hero, unlocked on O2 UK and i can not get on the marketplace at all even though i have setup a google account with the browser and everything.
Does seem strange to me.
I have moved from a HTC Diamond, and im loving this this phone, this is the only strange problem i can find,
I have read that i sometimes matters if google has registered the carrier's or something. Is this the case with O2
If you have this phone and you are on O2 let me know your experiences
Thanks
I also have an unlocked handset on 02 UK, but the market works fine for me.
hmm
Wonder why its not working for me then its nothing major ill just upload from my laptop. Strange ay any suggestions would be good
message i get
This maybe a temporary problem or your sim card may not be provisioned for data access
But my internet connection is fine works with my pop addresses and the browser fine strange
Did you sign in with your google details when you started your phone for the first time? Some people have had problems doing it at a later date. My mate did a hard reset and then it worked (by using the first time wizard).
Have you tried a hard reset?
hard reset
No not done a hard reset I was thinking along similar lines as you guys series a software bug there.
I don't really need it and can't be bothered doing a hard reset just yet ill keep it in mind though for when I do though cheers peeps
Market works for me too on a Sim Free Hero on my o2 contract sim.

Orange unlock - on VR12 but now I can't use mobile data :(

Hi,
I bought an unlock code from htcsimunlock.com today as I wanted to temporarily use a Vodafone SIM in my SIM-locked Orange HTC Hero.
I switched the SIMs and entered the unlock code. All seemed to be fine (code was accepted) so I then switched back to my Orange SIM.
Unfortunately I'm now not able to use mobile data I've checked my APN settings and they are all still present and correct. I'm using:
- VillainROM 12
- Radio 63.18.55.06PU_6.35.15.14
I can still make/receive voice calls and send/receive SMS messages. Does anyone know why my mobile data would be dead? I've heard of these symptoms for people who are still using a stock Orange ROM, but I'm using VR12.
Is there any way I can reinstate the SIM lock?
Can anyone help? Particularly anyone who has successfully unlocked their Orange Hero??
I'm in the same boat.. I was under the impression it was something to do with the fact I was tethering non stop last night and Orange have done something, But I'm showing a data connection, I just can't use it.
I'm getting E-Mails occasionally, But nothing else.
Yeah, sorry I forgot to mention:
I see the 3G (and sometimes H) icon with both up and down arrows flashing occasionally, but nothing meaningful seems to be getting downloaded. Any apps that require a data connection just timeout and/or fail because of a lack of data transfer.
Don't worry it's orange! I have a friend with no mobile data too! They told him it should be fixed by Friday.
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
japher said:
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
Click to expand...
Click to collapse
Maybe not. I do know that it is affecting a lot of users though. A quick search of Orange on twitter will confirm this. For you it could be a separate issue I guess?
Thanks very much for bringing this to my attention cambria83, fingers crossed it works itself out! :\
Thank You - It's been doing my head in all day this.
Same problem, switch to 2G and everything works fine.
-------------------------------------
Sent via the XDA Tapatalk App
same here. All day no 3G. Reformatted, wiped install 3 different ROM and same. DAMN! What a coincidence to test new ROM :-(.
LOL next time call orange before flashing again!most of the time its their problem unless you have flashed a new radio!
probably a stupid question but are the correct APNs in use?
Moved to Q&A as not Development
Apologies for posting in the wrong forum - completely forgot I was looking at the Development forum! Thanks for moving this pulser_g2.
Mobile data seemed to be fixed this morning I guess I was just really unlucky with the day I chose to buy an unlock code! Data connection is failing again this afternoon but this is almost certainly down to the Orange data network crapping out again.
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
captainstu72 said:
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
Click to expand...
Click to collapse
Yeah, just blame orange
I'm glad I went tmobile, but a little birdie suggested this downtime could be part of the merging of the networks where something went wrong, but this might be wrong...

[Q] Atrix 4g WiFi not working

Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Did.you use software to unlock it or just a code?
Sent from my MB860 using XDA App
just a code
crnkoj said:
Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Click to expand...
Click to collapse
I have the exact same problem.
My phone is unlocked and can make calls, but WiFi disconnects me almost immediately. The phone also thinks my prepaid sim has H+ connectivity.
When I go back to my AT&T SIM, I have to do a reboot or 2 to get it cleared up, and then WiFi works again.
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
crnkoj said:
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
Click to expand...
Click to collapse
i also have a friend in saudi arabia who got the unlock code and the wifi is working fine.
only 2 people reported this so far. i guess it could be a hardware problem ? because the other user beside you have this problem even without sim installed " or that what i understood from him "
you can check the other thread too. maybe someone could post something usefull.
hmm i see, where did you find that thread, i was sort of searching for ages and didnt find any issues like that =/
Ye i mean i have this problem without a sim aswell if i dont factory restore the phone, after i do that without a sim card however the WiFi works great...
so i am kind of reluctant to believe it being a hardware issue due to this, sort of software specific issue (at least i think if it would be hardware related, the wifi would start working as soon as i go to airplane mode/take out the sim and a factory reset wouldnt be necessary), or do you think that my theory is rather flawed in thinking that?
and ye the problem is im in europe now and as the reps at motorola support told me, i would have to send the phone to the US for warranty and they would only send it back to an address within the US =/ i will try my luck with the german and uk support site, to see if they could do something for me.
thanks for your time guys tho
hey guys what do you think if i would use this code:
* 2767 * 3855 #
Think before you give this code. This code is used for formatting the original manufacturer. This will delete all files and settings, including internal memory storage. This will also reinstall the phone’s firmware.
To restore it to manufacturer (will it request an unlock code again after that?) cuz i have 2 codes to unlock but the first one worked, so maybe if i woudl try it with the second one than?
I just unlock my atrix with the code from cellunlock, works great and wifi is fine as well. Would like to know where u get the code, and how it turns out if u try reset to default using the combo. Pls update. Ths
Sent from my MB860 using XDA App
I'm having the same issue of not being able to connect to WiFi.
I bought the phone in Las Vegas with an AT&T - pay as you go (no contract).
I bought an unlock code from SwiftUnlocks, and used my Rogers SIM, which appeared to work. I then rooted the phone.
Using the Rogers network, I've been unable to use any sort of data. Phone calls and texts work fine. Then I noticed that my WiFi was not working properly. It would try to obtain an IP address, but couldn't connect. After several reboots, I got the phone to connect to WiFi for a few minutes.
I just did a factory reset, now I'm unable to connect to any network or WiFi to login with MotorBlur, so I can't really use the phone now.
I'm quite frustrated and not sure what else I can do.
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Squig80 said:
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Click to expand...
Click to collapse
i am getting my phone in few hours, then i am going to order from cellunlock a code and wait for 2 days to get the lock. unless someone has a spare code he can pm me i would be thankful.
the code is IMEI specific, cant give oyujust spare codes
secondly, to get wifi to work you have to remove your sim card, put in the att or a nonworking sim card and do factory reset, than wifi will work. and you can load all the stuff via wifi, and than just put in your working sim and use the phone as a phone +3g data (the 3g data works great for me to be honest)
oh i got my code from swiftunlock but i dont think that matters, they all get it from teh same provider im pretty sure.
and if anyone si wondering t he sbf update did NOT fix my wifi problem. i ahve tried several wifi fix programs and neither worked aswell, the fxr wifi did some stuff that the phone now sees the networks but still cant connect.
this is to update everyone that i got the phone. had an issue about the screen doing lots of flickering. contacted amazon and sent it back.
in the whole process so far i lost around 60$ between importing and exporting the phone. all in all. i will stick with my iphone 4 for now. its a good phone.
but i cant take this sadness all over again if i imported another phone with an issue with it as well. i am too OCD for my own good.
so true what you say, tho im coming form a nokia 6220 classic, a bit older than the iphone 4
Hey GUYS...
I have the same problem.... My Bell Atrix WiFi works great with my Rogers SIM (I had someone unlock it for me), but when I put in my Qatar Qtel SIM, it stops working, and goes into that connect/scan/disconnect loop.
Any solutions?
Search in the dev forym there is a solution for it
crnkoj said:
Search in the dev forym there is a solution for it
Click to expand...
Click to collapse
Thanks. Found it: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
help mine stoipped working
[16:53] <arana> hi guys i need help with an unlocked atrix 4g att , that was ulocked with att code, then in order to use recovery i got one of the files here http://forum.xda-developers.com/showthread.php?t=1204500
[16:53] <arana> now it is unlocked but wifi is stuck at obtaining ip address
[16:53] <arana> i tried the solutoin here: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
[16:53] <arana> but still not working
[16:54] <arana> i'll appreciate any help
[16:56] <arana> if possible i would like to put the stock recovery partition if that would fix things, or unlock it with official sbf but i can find it
[16:56] <arana> i used zomgunlock-lite.sbf to unlock
any help?
my carrier is telcel (mexico) and wifi was working fine before i "unlocked" the phone, thank you for any help

[FAQ:Request for Sticky] Atrix 4G - Wifi Problem on Unlocked Phones

Please if you found solution reply here, but read at least first post before.
1. Does AT&T SIM reactivate WiFi, after other operator SIM used? - Yes (in my case), but you may need to reboot (soft) 2-3 times.
2. Does Motorola Update 1.57 solve the WiFi problem? - NOT IT DOES NOT.
3. Why part of unlocked phones have WiFi problem and others not? - Open question, as it is NOT a hardware failure, it is somehow related to unlocking process.
4. Is there any solution at all? - Honorable member crnkoj is developing the solution in this thread
IMHO WiFi related issue currently deserves sticky. Also it would be perfect to have one stop FAQ for WiFi related issues.
Im using an unlocked atrix n the wifi is working fine...
You in the lucky group. Mine is unlocked and none of the many potential solutions get me on wifi (short of tossing a broken sim in, which is a pain...)
nazrin313 said:
Im using an unlocked atrix n the wifi is working fine...
Click to expand...
Click to collapse
RootManOne said:
Dear Moderators,
I've red almost 200 posts but still have no answer for following questions.
1. Does AT&T SIM reactivate WiFi, after other operator SIM used?
2. Does Motorola Update solve the WiFi problem
3. Why part of unlocked phones have WiFi problem and others not
4. Is there any solution at all.
IMHO WiFi related issue currently deserves sticky. Also it would be perfect to have one stop FAQ for WiFi related issues.
Click to expand...
Click to collapse
1. Apparently people who have one, reported it reactivates wifi after a few reboots, otherwise you have to put in a broken sim and do a factory restore to get it to work
2. It does NOT (not the leaked 1.5.2, not the leaked 1.2.6 and not the prerelase 1.5.7)
3. i think it has something to do with a config file or an app that blocks it (altho im leaning toward a config file that gets from the carrier some info and not really blocks but more like a bug disables wifi, because of some conflict)
4. you can use your phone with sim card and 3g/4g data, while preinstalling everything before on wifi, or just use it a a small wifi only "tablet". I am unfortunately not that good with android/linux to figure it out on my own (i sort of got the phone into a boot loop 3 times now, trying to delete apps/ change config files in the /system dir). One of the forum/irc users is nice and tries helping me , but he doesnt have the phone himself so, hard thing ...
5. Hopefully the released source codes will help, doing a semi custom rom without the att bloatware, which could probably fix the issue.
What about the new update that was just released does that fix the problem?
It seems up to now there is no solution for wifi problem. Several reboots doesn't work for me. Please respond if someone was able to succeed.
BMW, maybe read the 2nd point of my above post, no update fixes it.
crnkoj said:
BMW, maybe read the 2nd point of my above post, no update fixes it.
Click to expand...
Click to collapse
I thought the new update started with a 4 but now I figured it out sorry.
It was big buzz week ago on broken wifi on unlocked AT&T phones. Now I can't find even the thread on that. Did you people find solution?
I have upgraded to 1.57 and it is definitely not a solution.
I tried hard reset with non-working card and wifi on hardware level works perfect. As soon as I've put working SIM in, it stopped and even reversing to non-working sim doesn't help. hard resetting every time is not a solution.
Still waiting for final solution.
I unlocked my Atrix in Australia. I shall walk you though my steps to see if you can pick out anything specific. I was very worried about the WiFi issue so i took many precautions.
I bought the code from Cellunlock.net - using the android50 code to bring it to $20
in the meantime I used an old, inactive SIM in the phone and on boot I would just hit dismiss on the network unlock screen and run the phone on WiFi on my home wireless. (WPA2 key)
When my unlock code arrived (2 days) I went to the wireless settings, DELETED my wireless network from being saved.
TURNED OFF WiFi entirely
Turned phone off properly and replaced the SIM card with my active Vodafone AU SIM
on the network unlock screen, I used the first code out of the two they provided and it was accepted
went back and re-added my wifi network, and doneeee all is working well.. hope this helps someone somewhere.
Thanks a lot DarkRyoushii
Problem is that I received my Atrix already unlocked. I contacted Cellunlock.net if it is possible to unlock it second time, but they responded it is impossible.
What gives me hope, Motorola has to sell originally unlocked phones and their ROM should be free of this AT&T crap. So using that ROM supposedly will help.
I have an AT&T Atrix and the unlock code didn't adversely affect my Wifi. I've actually never had an Android that locked onto Wifi as well as my Atrix. It's tight as hell. Never, ever drops!!
I don't see the correlation between the two but maybe there is some weird quirk. Not denying anyone though. I just wonder what the heck Motorola did to the framework to cause that to happen. Weird.. hope it gets patched up too.
I hope this gets fixed soon. I have an atrix with the sim unlocked. I cant connect to wifi, and I cant get passed the motoblur to set debugging and root the phone. This is very frustrating. I'm in qatar so I dont have a att sim, nor do I have a broken sim either. I guess I have a $600 dollar paperweight.
mine is perfect
wargame1 said:
I hope this gets fixed soon. I have an atrix with the sim unlocked. I cant connect to wifi, and I cant get passed the motoblur to set debugging and root the phone. This is very frustrating. I'm in qatar so I dont have a att sim, nor do I have a broken sim either. I guess I have a $600 dollar paperweight.
Click to expand...
Click to collapse
Don't put any sim in it at all then turn it on. You should be able to connect to wifi that way and get past the setup.
I don't have an atrix yet but I heard that this works. Goodluck.
wargame1 said:
I hope this gets fixed soon. I have an atrix with the sim unlocked. I cant connect to wifi, and I cant get passed the motoblur to set debugging and root the phone. This is very frustrating. I'm in qatar so I dont have a att sim, nor do I have a broken sim either. I guess I have a $600 dollar paperweight.
Click to expand...
Click to collapse
hi friend
i have the same problem, if u find a solution, let me know, thx
zeidof said:
hi friend
i have the same problem, if u find a solution, let me know, thx
Click to expand...
Click to collapse
Did you try my solution it should work. ( it was right above your comment)
Don't put any sim in it at all then turn it on. You should be able to connect to wifi that way and get past the setup.
Your wifi wont be fixed after you put a sim in but it should get you past the motoblur sign up.
zeidof said:
hi friend
i have the same problem, if u find a solution, let me know, thx
Click to expand...
Click to collapse
Guys, if you have 3g (or in fact any) data available on your sim its not a problem. When the motoblur setup tips up, click the settings hard button (the one to the left) choose "configure apn" (or something similar), put in the data you get from your carrier and bam, you should be able to finish the setup.
Wargame1 I bought several sims at eBay and is planning to check with them. As soon as they work, I'll let you know and even send you one from Baghdad.
Wifi problem is not solved yet. When Motorola is going to start selling originally unlocked versions? Their rom should help.
RootManOne said:
Wargame1 I bought several sims at eBay and is planning to check with them. As soon as they work, I'll let you know and even send you one from Baghdad.
Wifi problem is not solved yet. When Motorola is going to start selling originally unlocked versions? Their rom should help.
Click to expand...
Click to collapse
just try it with mobile data man, youll be able to activate motoblur...
and erm, you probably wont be able to install the unlocked rom on the att atrix, sicne you cant change the att/bell roms on the phones either .... maybe just a /system reinstall, like the Gingerblur/Gladiatrix mods

[Q] AT&T One X + Tethering with International SIM

Hey guys,
So I have a bit of a tricky question that I can't seem to find an answer for. My wife and I just move to Europe for work for 2 years. We had AT&T in the states, so my wife has an AT&T HTC One X+. We got our phones SIM unlocked before we left, and purchased French SIM cards that run on the Bouygues Telecom network. My phone (Lumia 925) can do wifi tethering no problem... My wife's on the other hand has issues. I keep getting the following error:
" There is a temporary network problem that prevents the enablement of the Mobile Hotspot function. Please retry later."
I have tried the following steps:
1. Rooting the phone.
2. Installing other hotspot apps (Both root and non-root)
3. Installed custom ROMs with hotfixes to remove AT&T data requirements.
I don't know if it's relevant, but when I do a reset on the phone, it doesn't automatically connect to Bouygues network for data. I have to manually add the APN every time. Once I do that, her mobile data works just fine, so I don't THINK that the APN is causing the problem...
Anyways, if anyone has an suggestions on how to fix this issue, I would be indebted to you... I've just never encountered this problem on any of my other Android devices and I have to believe that there is a simple solution to fix the problem that I've just not encountered. Thanks!!
I loved my international HOX, so when got dropped in water i said lets go for the ATT HOX+ that has LTE.
Big mistake! I have OP's same issue, im in spain and my provider is Movistar.
I bought it on e-Bay, configured all the APNs, I used settings from their webpage and also tried telephony.db values from an international rom, stock rom didn't tether.
Rooted stock (4.1.2 i think it was) still nothing.
Elegancia (4.2.2) ROM, still nothing.
Changed some stuff on the telephony.db, still nothing
Swapped the wifirouter.apk with the international wifirouter.apk, still nothing.
Nuked TetherGuard.apk, still nothing.
Installed Moto-X tether Xposed module, still nothing (probably cause it's for android 4.4).
I read that AOSP or Cyanogen ROMs don’t have this issue.
I also read that if you swap telephone.db from international version to USA version the phone goes into a reboot loop, [More Info].
I guess the solution lays in something similar to the Moto-X tether patch, but i don't really have the time to fork the project, and try to get my tethering working.
Hope someone can give us a hand, im sure there are at least 5 more people in this same situation.

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