sync problems over here... - Hero, G2 Touch Q&A, Help & Troubleshooting

Hello there....
the story goes like that: i have sync my htc p3600 contacts using windows "active sync"...(i haven't outlook installed in my computer)..worked like a charm...
but now that i have the htc hero i can't sync it with "active sync"...i try installing "htc sync" but i don't know how the hell can i import the contacts from "active sync" !!!i also can't find where the contacts have been saved with the "active sync" in my computer!?!?
please any advice..??
i don't have my htc p3600 now ....and i'm a litle screwed...
thanks ...

Active sync, doesnt store info, it will only sync against outlook. Now, outlook have two ways of storing contacts. Either u store ure contacts on your local contacts lists (which will be on your computer), OR on one of your mail providers contacts list. The thing is (im not sure about this), u have to manually set the sync option to store the contacts to a specific mail contact list.
So, either u synced the contacts to your local outlook contacts folder. In that case, ur kinda screewed if u dont have outlook anymore (uninstalled without keepin the contact files etc etc) BUT, if im not wrong, i think the file is called outlook.pst. So if u can locate that file on your computer, reinstall outlook, point to that file, i think u will regain the contacts. As long as u find that .pst file, there are several tools for regaining access if outlook fails.
-Or, u synced with your mail contacts folder. In that case, check the mail provider contacts lists. It will be there, and the export process is quite easy.
Please correct me someone if im wrong.

Thanks for the quick answer...
The problem is that when I synced my contacts with active sync I didn't have Outlook installed in my computer..so I don't know where the active sync saved them...or what kind of file should I search for...
If you have any other questions please fill free to ask.

Related

can't synchronize contacts

Hi,
I'm about to upgrade to the latest ROM, and I think I need to save my contact list before I do it - is that right?
However, in activesync, there is no check-box to tick next to contacts, so it can't synchronize them for me. I use outlook express, so I thought it should be simple enough. What's wrong?
Is there any other simple way of retaining my contacts during an upgrade, because I'm not really fussed about having them on outlook.
Thanks for any help,
Phil
without being sure then i think that use need to use outlook and not outlook express to have contacts
outlook 2k came free on the cd of both my xda1 and 2
Outlook 2002 is hacking me off
Aaargh - please help!!!
After Rudegar's suggestion to use Outlook 2002 rather than Outlook express, I fished out the CD that came with my XDA II and installed Outlook 2002 and activesync onto a new PC.
Activesync connects OK and tries to sync my contacts as I wanted it to, but Outlook is messing about, and the contacts end up unresolved. When I try to do anything to do with contacts in Outlook, it says "Could not open the Item - try again". Even simply manually creating a new one.
So I thought I'd set up an email account - perhaps I need one to have contacts, but the help file says to go to "Tools" and "Email accounts", but there isn't an "Email accounts" option on the tools menu!
Outlook is really hacking me off now - all i want to do is to have somewhere to store my contacts whilst I do a ROM upgrade - this is CRAZY!!
PLEASE help - this is doing my nut!
Phil
:evil: :evil: :evil: :evil: :evil:
did you set up your mail account in the inbox of your device ?
if you click the account menu and choose new account you should begin setting up your account
about the resolve conflicting then under options in activesync there are a place where you set up rules as to how activesync handle conflicts
also people seem to be reporting issues with usb'ing their xda devices with
windows 9X (ME) series os
I'm not sure I understand - I don't actually use pocket outlook on the device. I was talking about setting up an account on my laptop so that outlook 2002 would allow me to have a contact list on the laptop which I would then use to store the contacts on whilst I do a rom upgrade on the XDA II....
contacts is pocket outlook along with the calander and tasks and appointments
if you mean that you had issues setting up an account on the outlook on the pc then choose tools
choose services
and add mail
there isn't a services item on my tools menu...
http://support.microsoft.com/default.aspx?scid=fh;EN-US;out2K

How to convert 'Google' contacts into 'Phone' contacts?

Hi,
I'm trying to convert some of my Google Contacts in Phone Contacts because of bugs like these that take ages to be fixed: 5046 3879 4147 3870
Anyway, I've tried so many apps and methods but I can't manage to do what I want. I can't find a way to have some of my Google Contacts be converted/copied/whatever to the "Phone Contacts" instead.
Does anyone have any ideas that might help me solve this situation? I didn't want to input all the needed contacts by hand as "Phone Contacts", that would be such a pain in the ass to do manually...
Any ideas people?
two methods.
Log into gmail on your pc
export the contacts to CSV file.
Import that CSV into Outlook
Sync outlook to your phone using HTC Sync
delete all contacts from google
second method:
Open people
select a contact
press menu
select more
select save to sim
repeat for all contacts
then, wehn all contact are on SIM, menu, Import
select Phone instead of google
delete all contacts from google.
There may be a third party app from the market that would do it, but i've never bothered trying as the photo thing does not bother me. if it's a little pixelated, i don't care, just as long as i know who it is.
Second method looked nice until I tried and realized that long names are truncated. It also doesn't save e-mails and birthdays. These make this option not feasible.
As for the first method, are you sure that syncying contacts with outlook using HTC Sync will sync them to the "Phone" and not "Google"? I don't want to have all the work of installing Outlook if it doesn't work... Just to make sure before I start.
yes, anything synched using HTC Sync goes into the Phone group.
As the Google apps are not open source, HTC Sync cannot inject contacts into the Google group and so instead puts them all in the phone group.
Thanks, I'll try that then

[Q] Fastest way to delete contacts

I dont know why, but every contact are now 5 times in my list.
what is the fastest way to delete 4 of the 5 contacts?
i've synchronized my phone, but cannot find a map with contacts.
i'm using windows 7
I'm not sure of the quickest way to delete them but are you using Microsoft Myphone or Syncing your contacts with outlook? If you sync your phone with outlook then check the contacts in there because if you update your rom, outlook will duplicate your contacts and not merge them. If you use the myphone service, login to it on a pc, go to contacts and click "find duplicates". Then you can delete all you duplicates easily.
On freewarepocketpc there are sum free apps to delete double contacts which work quite reliable.
Generally You should clean up Your contacts in outlook and snc ONLY with HD2,
The same happens with dates if they are synced both with google AND HD2.
So I sync outlook dates only with google one direction and sync my HD2 with Google only
When connected with Active-Sync I ONLY sync contacts and favourites, all other outlook items I do not sync.

[Q] ActiveSync and contacts issue [SOLVED]

I have my phone setup to sync my Outlook contacts, calendar and e-mail via ActiveSync and my Hotmail account. This appears on the phone as a Corporate Exchange account using MS servers, but in reality it is just the Hotmail cloud (no Exchange client). It works fine for me (although contact photos only sync from Outlook to phone, not vice-versa), but I have a problem with contacts I create on the phone. There is no way to assign them to an account so they end up not syncing to my Outlook, which only syncs contacts bearing the corporate symbol or that have been joined from Facebook to an existing Outlook contact. I've looked all over and not found any way to either create a contact on the phone under a specific account or to convert one after the fact. The only workaround I have found is to create a new contact in Outlook with the same name, wait until it syncs to the phone, then join it with the existing contact on the phone. This is obviously not optimal. Any ideas?
I'm looking for information on this as well.
In my case, my calendar, contacts, (tasks?) and email are all being syncronized via corporate exchange. I try to use my corporate exchange as my base point, so I would like to keep my contacts there by default.
When creating a new contact, I do not see how to designate where the contact is to be stored. I would think I would be given the option to save it under:
Exchange
Gmail
or phone.
I thought this used to be an option, but I'm not seeing it under the latest Unamed ROM.
Has this option been removed? or am did I ever have that option?
I have a suggestion but I'm not sure it's exactly what you're looking for. I don't use exchange server email so I don't know if this is what you need.
I sync all of my contacts and calendar to Outlook using MyPhoneExplorer. you can get the app for free in the market and download the program directly to your computer (do a google search to find their website to download the desktop version). If your phone is on the same (wifi) network as your computer you can even sync wirelessly. It syncs perfectly in both directions - phone to computer and vice versa.
hope this helps.
I've also heard that the Kies program works. It can be downloaded from the Samsung website.
Under sync settings, I unchecked the contacts sync for Gmail so now by default all new contacts are saved to Exchange.
Found it,
Maybe NOT synching the Gmail account, made this option available but suspect it was just buried deeper than I remember.
I thought this used to be a context option.
In Contacts
Settings (leftmost key button)
More
Settings again (bottom of list)
Save new contacts to.....
Now, what was that darn password I needed to save again....?
Oh-Yeah, Netflix....
Iqak, that did the trick. I knew I was able to do that before, but why I couldn't find it before is beyond me. Thanks.
jack man said:
I have a suggestion but I'm not sure it's exactly what you're looking for. I don't use exchange server email so I don't know if this is what you need.
I sync all of my contacts and calendar to Outlook using MyPhoneExplorer. you can get the app for free in the market and download the program directly to your computer (do a google search to find their website to download the desktop version). If your phone is on the same (wifi) network as your computer you can even sync wirelessly. It syncs perfectly in both directions - phone to computer and vice versa.
hope this helps.
I've also heard that the Kies program works. It can be downloaded from the Samsung website.
Click to expand...
Click to collapse
I use to use MPE on my Captivate and it was a bit of a pain. I also had issues with it losing contacts and/or scrambling them up. Using ActiveSync with Outlook is the best way and thanks to Iqak I have it working as it should.

Contacts sync.

Hi I have a big problem with the contacts sync of WP7.
I log-in with a seccundary account in WP7, obviously i don't know what i must do to change my account. When I know that I have to hardreset my phone to get in another account I want to backup my files or sync it with GMAIL or Hotmail.
I was trying to sync it with GMAIL but it doesn't work, the another option is to get a CSV file of the contacts but i don't know how to do it.
Sorry If i have a bad english, that's all I can do.
Thx

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