Might guy a Hero, but questions remain... (help please!) - Hero, G2 Touch Q&A, Help & Troubleshooting

I'm in a position where I'm getting rid of my iphone 3GS since my IT department at work refuses to enable them and currently my company pays my cell phone bill through their corporate AT&T plan.
I've found a great deal where I can turn a bit of profit while getting a Hero in place of my iphone (which for some reason my Exchange team will allow on the network) but I have some pretty show-stopper questions that I hope some of you can answer for me.
Here is a somewhat short list of questions that I just can't seem to find answers to.
- Will an HTC Hero run on AT&T's 3G network?
- Are there major technical problems with the phone I should be aware of?
Well.... those are really my only two questions that are REALLY making me scared to take this leap back into the Android world. I absolutely loved my G1, but it had to go when I moved to AT&T for my phone since it wouldn't run on the 3G network.

Currently no Hero works with AT&T 3G network. European and Asian version 3G is incompatible (hardware, no firmware can fix that) with AT&T's 3G network, while Sprint's verion is incompatible with AT&T at all (Sprint is a CDMA network).
But there is a new GSM version coming soon to Canada's Telus which will work on AT&T's 3G network (require carrier unlocking, I assume)
http://www.telusmobility.com/en/ON/network/devices.shtml

Related

Startrek on *new* HSPA Bell Mobility network

As I’m sure most of us already know Bell and Telus (formerly CDMA-only carriers in Canada) have launched a new HSPA network. Both the iPhone 3G and the iPhone 3GS now work on the new network.
I understand that HSPA is a GSM based technology. Bell is now issuing SIM cards with new activations. I was wondering if anyone would know if the HTC StarTrek (specifically the Cingular 3125) can be made to work with this network. I am willing to do firmware updates obviously.
Best regards,
The Fish
If you mean 3G/3.5G then yes and then again no. If its like the networks in the UK then the StarTrek will work on the GSM portion of the Bell network, but as I dont think it has a 3G chipset it will not be able to access 3G/3.5G services.
I may of course be wrong but that is my understanding of the situation.

[Q] Atrix or Atrix 4G?

I'm in New Zealand and i use telecom XT network (umts 850mhz) so obviously the at&t version will work fine. I also perhaps have the opportunity of buying the umts quadband version (850,900,1900,2100) which would probably not have the same restrictions as the at&t 4G.
However, from lurking here i can see that there seems to be more dev happening on the 4G, is this correct or would i be better off with the vanilla quadband 3g version? (im not 100% sure where the local stores source these vanilla phones from)
One day i might change to another provider in which case i would need 900 umts but if there is more chance of getting more bang for my buck with the 4g i will go that way.
Yeah it would be easier just to buy a galaxy 2 but its big and cheap feeling and i just dont trust samsung build quality or gps as much as the Moto.
thanks in advance.
the 4G is a marketing term from AT&T. its just 14mb HSPDA+
Whether a local version vs AT&T version is worth it, that is up to you
tjjensen23 said:
the 4G is a marketing term from AT&T. its just 14mb HSPDA+
Whether a local version vs AT&T version is worth it, that is up to you
Click to expand...
Click to collapse
Yep i understand that the 4g is just a marketing buzzword. What i'm asking is to me it looks like the vanilla phone appears to be identical hardware just with an extra 3g band? Also which model is likely to have the better dev support and moto support if they do decide to unlock the bootloader for certain ops?
Is the atrix 4g only sold on AT&T or are other operators also selling htis elsewhere in the world?
I'm just wanting to make sure i buy the model with the best support moving forward as it has to be a keeper for a while. I've flashed the absolute hell out of my milestone and sadly realise that due to the ram its never going to amount to much more.

[Q] A question about AT&T / T-Mobile 4G

Hi, I'm in California and I have an Motorola Atrix with AT&T and I just unlocked my phone because I'm about to switch to T-mobile...
However, my friend told me that AT&T and T-Mobile has different 4G networks. He said the AT&T Atrix can not use 3G or 4G speed on a T-Mobile network, It can only go up to Edge speed.... Is that true? Does anyone know about this?
Hope some people can help me here ...
Thank you
tomcklam said:
Hi, I'm in California and I have an Motorola Atrix with AT&T and I just unlocked my phone because I'm about to switch to T-mobile...
However, my friend told me that AT&T and T-Mobile has different 4G networks. He said the AT&T Atrix can not use 3G or 4G speed on a T-Mobile network, It can only go up to Edge speed.... Is that true? Does anyone know about this?
Hope some people can help me here ...
Thank you
Click to expand...
Click to collapse
From everything I have read that is correct, but also know that it won't be much longer till you are back as an AT&T customer since they are acquiring T-Mobile.
tomcklam said:
Hi, I'm in California and I have an Motorola Atrix with AT&T and I just unlocked my phone because I'm about to switch to T-mobile...
However, my friend told me that AT&T and T-Mobile has different 4G networks. He said the AT&T Atrix can not use 3G or 4G speed on a T-Mobile network, It can only go up to Edge speed.... Is that true? Does anyone know about this?
Hope some people can help me here ...
Thank you
Click to expand...
Click to collapse
Its true. While both AT&T and T-Mobile use HSPA+ for their "4G" speeds, they run on different bands. If you want 3G/4G, use a T-Mobile phone. Otherwise, enjoy EDGE. Opera Mini with images set to low will be a big help.
T-Mobile leases cellular space from AT&T which is why unlocked AT&T phones can use T-Mobile service. Not sure if it is the phone's software issue that is causing the 4G/3Gnot working. It's possible that T-mobile implemented their so called 4G first but it's still AT&T equipment.....I work for AT&T. Also 4G, is just higher speed 3G, 4G LTE won't be rolling out until next year.
Thank you for the quick reply... I need to get a T-Mobile phone then.
ernestdefoe said:
From everything I have read that is correct, but also know that it won't be much longer till you are back as an AT&T customer since they are acquiring T-Mobile.
Click to expand...
Click to collapse
Yep, but sucks that they still charge minutes when I call a T-Mobile number. I'm switching it for my girlfriend, so I can get Unlimited mobile to mobile minutes... I might get a sensation when I switch to T-Mobile
Phoneguy589 said:
T-Mobile leases cellular space from AT&T which is why unlocked AT&T phones can use T-Mobile service. Not sure if it is the phone's software issue that is causing the 4G/3Gnot working. It's possible that T-mobile implemented their so called 4G first but it's still AT&T equipment.....I work for AT&T. Also 4G, is just higher speed 3G, 4G LTE won't be rolling out until next year.
Click to expand...
Click to collapse
Good job on the misinformation front.
And also not being helpful, I'm going to assume your in sales and don't actually know anything.
Now on to the OP's question.
T-Mobile uses the same type of technology as AT&T however they operate on different bands. As such most devices that are sold on AT&T will be able work on T-Mobile for phone and edge but don't get 3g or hspa+ due to the radio in the device only supporting some of the bands. Which is why as a general rule AT&T phones such as the iphone, will work on T-Mobile if unlocked but can't use 3g because it doesn't have the ability to operate in the correct MHZ range. Its the same going from T-Mobile to AT&T. My HD2 was awesome, other then the slow data. *Not that my atrix or inspire are much better.
There are exceptions to the rule though. You'll have to check to see which bands the Atrix is capable of using. I know some of the Samsung devices had all the GSM bands so they worked fine on all networks.
the answer is NO the atrix will not work on tmobile USA 3G or 4G network. there, done!
tomcklam said:
Thank you for the quick reply... I need to get a T-Mobile phone then.
Click to expand...
Click to collapse
Problem is that if/when the AT&T/T-mobile merger goes through, AT&T will likely flip Tmobile's 3g towers to 4g. All tmobile 3G phones...sorry no more 3g unless you buy a new phone. yay....
linky
AT&T said Monday that it planned to convert T-Mobile's 3G towers to 4G service and move T-Mobile 3G subscribers to AT&T 3G phones.
Click to expand...
Click to collapse
gnahc79 said:
Problem is that if/when the AT&T/T-mobile merger goes through, AT&T will likely flip Tmobile's 3g towers to 4g. All tmobile 3G phones...sorry no more 3g unless you buy a new phone. yay....
linky
Click to expand...
Click to collapse
They won't just flip a switch and everyone has to buy new phones. They will be phased out as people finish contracts and begin new ones. If they don't, they'll be buying T-Mobile customers all new phones or paying fatcat lawyers to defend them from all the lawsuits.
CaelanT said:
They won't just flip a switch and everyone has to buy new phones. They will be phased out as people finish contracts and begin new ones. If they don't, they'll be buying T-Mobile customers all new phones or paying fatcat lawyers to defend them from all the lawsuits.
Click to expand...
Click to collapse
Agreed, sorry I used the term 'flip', never meant to say it would happen instantly . The article I linked stated the switch would take several years. That's not written in stone though, AT&T could move up the timeline if they are losing too many customers to Verizon and Sprint.
This is only an issue if you plan on keeping your tmobile 3g phone for YEARS, which is not likely for anyone that frequents xda .

[Q] Unlocked Tmo Amaze 4G purchase/setup questions

Hi guys,
I'm from Aus and trying to get a non-savvy US (Cali, splitting time between Sac and SF) friend set up with an unlocked phone suitable for short-term US and overseas use due to travel requirements. The Amaze 4G looks great. I've tried to find answers, but would like some knowledgable eyeballs on my proposal:
1. A US website currently has the Amaze 4G for $479.50 which is much cheaper than all other options. Is this legit? Is there only the X715M model out there, or is this a predecessor?
2. Are all unlocked 'Tmo' Amaze 4G phones able to operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier? Any weird APN/data connectivity restrictions due to unlocked phone?
3. Can this phone connect to Tmo at 3G speeds if AWS is unavailable? I read somewhere that 3G 1900 would be required, and this phone doesn't appear to have that?
4. I want to get it on the $30/m walmart/tmo prepaid plan (5G uncapped is plenty of data) but can't see how to order just the sim via their website. should I just have my friend go into walmart? prefer not to muck around with simplemobile if possible - ironically, i want to keep this whole enterprise as simple as possible with a big carrier/theoretically good support.
5. Is this idea, for use in the US primarily but also overseas over the next 12 or so months, future-proof for a couple of years? e.g. I've read about tmo working on HSPA 1900MHz, but hopefully AT&T remains an option if Tmo ends up being unsatisfactory for any reason.
Thanks for having a read, hoping to tie this up ASAP. Much love for any responses.
resolved said:
Hi guys,
I'm from Aus and trying to get a non-savvy US (Cali, splitting time between Sac and SF) friend set up with an unlocked phone suitable for short-term US and overseas use due to travel requirements. The Amaze 4G looks great. I've tried to find answers, but would like some knowledgable eyeballs on my proposal:
1. A US website currently has the Amaze 4G for $479.50 which is much cheaper than all other options. Is this legit? Is there only the X715M model out there, or is this a predecessor?
2. Are all unlocked 'Tmo' Amaze 4G phones able to operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier? Any weird APN/data connectivity restrictions due to unlocked phone?
3. Can this phone connect to Tmo at 3G speeds if AWS is unavailable? I read somewhere that 3G 1900 would be required, and this phone doesn't appear to have that?
4. I want to get it on the $30/m walmart/tmo prepaid plan (5G uncapped is plenty of data) but can't see how to order just the sim via their website. should I just have my friend go into walmart? prefer not to muck around with simplemobile if possible - ironically, i want to keep this whole enterprise as simple as possible with a big carrier/theoretically good support.
5. Is this idea, for use in the US primarily but also overseas over the next 12 or so months, future-proof for a couple of years? e.g. I've read about tmo working on HSPA 1900MHz, but hopefully AT&T remains an option if Tmo ends up being unsatisfactory for any reason.
Thanks for having a read, hoping to tie this up ASAP. Much love for any responses.
Click to expand...
Click to collapse
1. 479 sounds legit for phone, i dont know about x715m but i do know that us tmobile version is compatible with all bands networks.
2. Yes all US tmobile amaze 4g operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier. As far as apn you would need to set up your apn settings according to the network you are using.
3. If no AWS available then only 2g Edge will work, although I have called tmobile and asked if amaze 4g unlocked will be able to use att's hspa network and they said yes amaze and sg2 are only phones capable of that meaning they were built with future proof in mind. I also seen around that tmobile version has all 3g network bands but not sure myself.
4. Easiest would be to have friend pay and pick up the sim card at walmart but i do remind you it is 30/m- 100 min and 5gb of 4g speeds CAPPED, but 2g edge speeds after the 5gb. Simple mobile is 60/m - unltd talk unlt text and 2gb of 4g speeds capped then 2g edge speeds after just depends on your preference.
5. This is a good idea as att will stil be an option and now that att failed to buy tmobile, att has come to an agreement in a roaming contract with tmobile for 7 years.
hope this helps you a little bit more in what ever you decide, good luck!
thanks mate, helped confirmed a few things in my mind.
Negri said they're on backorder so I went ahead and ordered the phone from an Amazon seller for $500. I can only hope everything's legit - I'm not too sure what the dangers of this option are. My best idea is just to use the phone heavily in the first week after getting it and make sure everything works.
now i just need a "beginners guide to android" to help the friend work through the basics... google time.
Is this your first Android phone?
Sent from my HTC Amaze 4G using xda premium
nope, i've had a HTC Hero and currently run a SGS2. I bought the Amaze for a friend who's new to Android due to Apple's stupid GSM-only unlocked phones, and their lack of 1.7ghz for tmo.
we'll get through it, tho after 15 mins of googling, there's a distinct lack of good "idiot user's (not programmer's) guide to android" articles/books. will write something up myself, i think.
my response to you above is more fishing for people's ideas about how Amazon sellers can be dodgy, esp. when pretty much every website is still doing the Amaze for $6-700.. I wondered if there were any potential pitfalls with the $500 price.
resolved said:
nope, i've had a HTC Hero and currently run a SGS2. I bought the Amaze for a friend who's new to Android due to Apple's stupid GSM-only unlocked phones, and their lack of 1.7ghz for tmo.
we'll get through it, tho after 15 mins of googling, there's a distinct lack of good "idiot user's (not programmer's) guide to android" articles/books. will write something up myself, i think.
my response to you above is more fishing for people's ideas about how Amazon sellers can be dodgy, esp. when pretty much every website is still doing the Amaze for $6-700.. I wondered if there were any potential pitfalls with the $500 price.
Click to expand...
Click to collapse
I bought mine from eBay. It was used for a week with everything and he gave me an Incipio case. I bought it for $445. I was happy with it.
resolved said:
Hi guys,
I'm from Aus and trying to get a non-savvy US (Cali, splitting time between Sac and SF) friend set up with an unlocked phone suitable for short-term US and overseas use due to travel requirements. The Amaze 4G looks great. I've tried to find answers, but would like some knowledgable eyeballs on my proposal:
1. A US website currently has the Amaze 4G for $479.50 which is much cheaper than all other options. Is this legit? Is there only the X715M model out there, or is this a predecessor?
2. Are all unlocked 'Tmo' Amaze 4G phones able to operate on GSM 850/900/1800/1900 as well as UMTS 1700/2100, both physically and as allowed by the carrier? Any weird APN/data connectivity restrictions due to unlocked phone?
3. Can this phone connect to Tmo at 3G speeds if AWS is unavailable? I read somewhere that 3G 1900 would be required, and this phone doesn't appear to have that?
5. Is this idea, for use in the US primarily but also overseas over the next 12 or so months, future-proof for a couple of years? e.g. I've read about tmo working on HSPA 1900MHz, but hopefully AT&T remains an option if Tmo ends up being unsatisfactory for any reason.
Thanks for having a read, hoping to tie this up ASAP. Much love for any responses.
Click to expand...
Click to collapse
From what i understand, this phone has UMTS/HSPA+ support for 850,1700/2100aws/1900mhz and 2100mhz. Pretty much anywhere in the world that uses those.

Titan II

Hello all!!
I have a new Titan II and have unlocked it from AT&T. So now I use it on T-Mobile.
Here is my issue-I can not send or recieve picture messages.
I also want to get 4G more permanent.
If anyone can help, I'd appreciate it.
Thanks in advance to all.
I have found one other issue.
I can not tether/internet share the Titan II.
So, so far we have a total of 3 problems/issues.
1) Not able to send or receive picture messages.
2) Not able to 4G regularly.
3) Not able to tether/internet share.
So I am sure that someone here knows what to do or how to help me.
I really would appreciate it.
Thanks in advance for the help people.
I'd be happy to DONATE to someone if they help with the issues I am having.
Ok your at&t branded Titan 2 is meant to support frequencies : UMTS/HSPA/HSPA+ tri-band (2100/1900/850 MHz) and quad band GSM/GPRS/EDGE (850/900/1800/1900 MHz) and LTE BC4/BC17,
Now I don't know which Freq T-Mobile use in USA but you probably wont be able to use all its features (LTE + 3G) seeing as it's not meant to be used for T-mobile etc, As for Tethering I can only assume if it's not available then it would be down to at&t firmware and you may need to flash a stock ROM to enable everything, If you were to use an at&t sim then all would work including LTE, All in all it's alot of messing about and unfortunately Operators branding limitations do not help.
run HTC Connection Setup to fix MMS and data.
4G is determined by radio frequencies. AT&T 4G is incompatible with T-Mobile 4G; same with 3G.
sh4d0w86 said:
run HTC Connection Setup to fix MMS and data.
4G is determined by radio frequencies. AT&T 4G is incompatible with T-Mobile 4G; same with 3G.
Click to expand...
Click to collapse
I'm trying to use a Titan 2 on Tmobile too. MMS doesnt work. with that app, HTC connection setup I get an error message that carrier doesn't exist in database.
Even changed apn to - epc.tmobile.com. still nothing
any help would be appreciated.
I have managed to get 3G working in UK on at&t branded unlocked Titan2 by manually changing APN but cannot send or receive picture messages, 3G works fine, Connection set-up doesn't have the carrier in database, Don't think there is a way round it until it becomes possible to flash a stock Titan2 ROM if one actually exists?
Andy
Thanks alot for the help or at least the insight.
I have updated the APN but still no change.
Not giving up tho. I am sure someone will fugure this out sooner or later.
Tried donating to you...but you have no donate button with in you profile.
If you send me a pm with your info I can get you something for your effort.
Same issue here. Except mines unlocked on Telus. No MMS, group text and of course tethering. HTC Connection also fails on mine.
Funny enough on my Titan 1 all of these work flawlessly on the same sim card and carrier.
I've contacted HTC directly to report the issue about a month or so ago and they claim to be unaware of it. They couldn't provide me a solution so I just said I'd hope that HTC would day fix the HTC Connection app to be supported properly on the Titan 2.
@R1ryda14. Thanks for offer of donation, No need, Just hope I helped.
I gave up and sold my Titan 2, HTC could not help and the conclusion I came to was because it was at&t branded there was no way to manually input the MMS settings seeing as the Connection set-up database only had settings for at&t, I did manage to get 3G working by manual input of APN, The only way to get around this issue was to install a stock ROM, Unfortunately stock ROMs for the Titan 2 do not exist, A real shame as it is a lovely handset and the camera is superb, I hope you do manage to find a solution or that a Stock ROM does eventually materialise
3G/4G on T-Mobile will only work in areas that use the 1900MHz PCS band. T-Mobile uses its 1700MHz AWS band for its 3G/4G services nationwide. They have begun refarming some old 2G spectrum in the 1900MHz PCS band for use on their 3G/4G network recently. The PCS band is the same one that AT&T uses and has included in the Titan II. This is why coverage would be sparse or non-existent on T-Mobile 3G/4G. It all depends on the area you live since their PCS network is only recently being refitted beginning this summer.
I got a Titan 2 too and using it with Vivo here in Brazil. No 4G since we don't have LTE yet, but I got my Internet Sharing working after a hard-reset (don't know why).
Could not set MMS too. HTC Connection also tells me that it does not recognize my Carrier.
My 1st device was a HD7, and I already owned a HTC Ultimate (the HTC Titan here) and in both devices the HTC Connection worked. I dunno why it will not work on Titan 2.

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