IF you where thinking about buying the Invisible Shield for your TP2 I would suggest you be very careful. This company makes a crap product for our device and their warranty is apparently worthless. Here is my post to their Facebook page which I am sure will be gone as quickly as someone see's it there:
Your company is unethical. First your kiosk puts the wrong shield on my device, then you charge my card for the honor of getting a warranty replacement that I had already paid extra to have installed on my device to reinstall myself and then you take 2 weeks to get the new shield to me. I send the old shield back the SAME day I received the new one and you still charge me $25 bucks today for the replacement saying I did not get the old one back to you in time. YOUR WARRANTY IS DESIGNED TO DISCOURAGE PEOPLE FROM USING IT. I will never buy one of your products ever again. I will also make sure that I post this wherever I see someone is asking about your product to make sure no one else makes the same mistake. The so called proper shield you sent for my device does not even cover the most vulnerable parts of the device so in the end I paid $60 for a piece of vinyl that will not even fully protect the device. What a waste.
I have never had these problems with the Ghost Armor I have put on other devices and they actually honor their warranty. Learn from my mistake and avoid these people. If you have this product and like it, that is fine but don't be making snarky remarks on this post. This is merely informational to warn other people of my experience.
Thanks for the heads up.
-1 for Inv. shield man.
For me, I ordered mine from the Bodyguardz.
Their customer service is great.
First order gone missing, sent new replacement rightaway.
Thanks for sharing mate. : )
I bought several Inv. shields before for my digital camera, mp3 player, old TyTnII etc. and used warranty exchange once without hassles, but what I found out is, they consistently cut protectors a little small, meaning half to one milimeter off on the screen, which annoys me since it costs 20+ dollars.
This time I bought it from BodyGuardz, we'll see how it turns out (did not receive them yet)
I think will try the Wrapsol next myself. Looking at the kit they have for the Tmobile version, coverage is excellent and there should be no more skippy finger on the screen or orange peel with it. Does not look like it is made out of the helicopter blade vinyl like all the other ones so it probably gets damaged itself more easily but should protect the phone. Anything bad enough to damage any kind of thin wrap all the way through is going to break the phone anyways whether the wrap is there or not. They are just there to stop scratches and such. Looks like their lifetime warranty does not require you to jump through hoops to get a replacement. I emailed customer service and they told me about the warranty and that they should have a Verizon wrap pretty quick.
armor?
Had my 1st ghost armor experience yesterday. Long story shortened-difficult to apply with any degree of perfection (screen only!) Ultimately removed it-will try warrantying & trying again. Not too optimistic though, as when it was on I felt there was an unacceptable degree of "rainbow patterning". What good is any armor if it distorts the view of such an elegant screen?
Techitrucker said:
IF you where thinking about buying the Invisible Shield for your TP2 I would suggest you be very careful. This company makes a crap product for our device and their warranty is apparently worthless. Here is my post to their Facebook page which I am sure will be gone as quickly as someone see's it there:
Your company is unethical. First your kiosk puts the wrong shield on my device, then you charge my card for the honor of getting a warranty replacement that I had already paid extra to have installed on my device to reinstall myself and then you take 2 weeks to get the new shield to me. I send the old shield back the SAME day I received the new one and you still charge me $25 bucks today for the replacement saying I did not get the old one back to you in time. YOUR WARRANTY IS DESIGNED TO DISCOURAGE PEOPLE FROM USING IT. I will never buy one of your products ever again. I will also make sure that I post this wherever I see someone is asking about your product to make sure no one else makes the same mistake. The so called proper shield you sent for my device does not even cover the most vulnerable parts of the device so in the end I paid $60 for a piece of vinyl that will not even fully protect the device. What a waste.
I have never had these problems with the Ghost Armor I have put on other devices and they actually honor their warranty. Learn from my mistake and avoid these people. If you have this product and like it, that is fine but don't be making snarky remarks on this post. This is merely informational to warn other people of my experience.
Click to expand...
Click to collapse
I never had that problem before. I order the Zagg shield full body for my ipod touch and after a while the corner to pilling off. I call customer service and with-en five, ten mins they charge my account 4 bucks for a new shield.
Basically what im trying to say... is that you got owned... and on top of that ur not even happy with the product
template
does anyone have a vector template of the touch pro2?
thanks
Related
Hello,
I got a Flyer a week ago. On Thursday, I dropped it and got it replaced at best buy. Today, I dropped is again on a parking lot with the pen. They both have dents, and the Flyer has this white dot on the screen that won't come off. Should I take it to best buy, with a request to replace? Or should I call HTC or something. Ideas?
Thanks.
P.S: Yes, I am clumsy at times.
HTC's warranty does not cover damage done by you, normal wear and tear, etc. They are strict on this, so don't bother contacting them.
Dents and dings are just normal wear and tear. Who cares? Your devices are not going to look brand new forever. If you worry that much about the appearance, get an invisible shield, or use a case/skin for it.
As far as the white dot, its either a stuck or broken pixel. If Best Buy replaced it before for something you did, then maybe they will do it again. But its just them being nice to you, its not technically their problem. Unless you spent extra to get the insurance coverage which includes user caused damage. Think about it, if Best Buy or HTC replaced a device every time somebody dropped or otherwise damaged it, they would be out of business.
Alright thanks. I will purchase the warranty and ask them to replace it.
It depends on the type of warranty to...normally it s only replace or fix if broken..not dents or scratches.
Sent from my HTC Flyer P512
Check it out...
Nice durability review. The NT haters gotta step up their game now...
Nice? The problem with face-down concrete drop test is not a real daily situation. No one in their right mind would spent $200 and not wrap a case on it before bring it outside.
You can make an argument for a worst case scenario, otherwise, the comparison test drop means little to me.
lanceot said:
Nice? The problem with face-down concrete drop test is not a real daily situation. No one in their right mind would spent $200 and not wrap a case on it before bring it outside.
You can make an argument for a worst case scenario, otherwise, the comparison test drop means little to me.
Click to expand...
Click to collapse
I don't put cases on any of my phones or tablets. I also don't drop them though.
lanceot said:
Nice? The problem with face-down concrete drop test is not a real daily situation. No one in their right mind would spent $200 and not wrap a case on it before bring it outside.
You can make an argument for a worst case scenario, otherwise, the comparison test drop means little to me.
Click to expand...
Click to collapse
Face down? Yes, this is how i broke my Gtab a few weeks ago. Carrying too much and it landed face down on wood floor. Cracked the glass but good, which looks like same setup as KF. It still runs, and I'll use it in the kitchen for recipes. Put a screen protector on to keep the glass out of my fingers lol. Anxiously awaiting the arrival of my NT. As you can imagine, I've already bought a case for it. Would truly like to avoid having to relearn this lesson.
I'm glad there is a protection plan available for the Nook Tablet. 2nd day of ownership of my new Nook Tablet I grabbed it from my table and it slipped out of my hand and slid across the wood floor. It cracked the top 25-30% of the display. There were no scratches just the cracked display. I think when it slid the glass portion must have hit the molding where the wood floor meets the carpet. A screw head was just sticking up enough for it to have caused the damage. Judgiung by the video i think I would done even more damage if I had the Kindle Fire.
I now have a case and a screen protector and the protection plan. That is a fair amount of extra money but for me it should protect my investment well for the next two years. I haven't actually gotten a replacement yet but I figure I will wait a week and get my other accidents out of the way.
lanceot said:
Nice? The problem with face-down concrete drop test is not a real daily situation. No one in their right mind would spent $200 and not wrap a case on it before bring it outside.
Click to expand...
Click to collapse
No one buys a case or cover to put on their devices, the face-down drop test is a real possibility in the life of every tablet owner.
An inexpensive eBay case is probably a good idea and cheap protection for around $10. I always have my tablets in a case when I'm moving about and I take it out when I'm sitting or laying down. It also makes easier to resell when it doesn't have a bunch of scratches, which a case prevents from happening.
Otterbox makes the most protective case for the Nook. I've had one for my NC since day one since my kids like to throw stuff like tablets around.
The drop test is absolutely real world. I know many people with iPhones or iPads who refuse to put cases on them because they are too "pretty". A couple have dropped them and destroyed the screen when they landed screen side down on a pebble.
I also meant to mention I had the "borders" free coupon for the nook tablet protection plan, so i have a little extra peace of mind there lol
http://www.skinomi.com/nooktablet.html
These were posted in the accessories section, I'm looking at the Dark Wood version.
The drop test is absolutely real world. I know many people with iPhones or iPads who refuse to put cases on them because they are too "pretty". A couple have dropped them and destroyed the screen when they landed screen side down on a pebble.
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Click to collapse
That's what insurance is for. Haven't used a case since... my Droid Eris I think.
Sent from my iPhone using Tapatalk
what insurance would you put on a nook tablet?
Insurance
Insurance I recommend is set up a savings account and call it Gadget Maintenance.
Put $10 a month in, every month.
If something bad happens, you will have the cash to fix it.
If nothing bad happens in two years or so, you will have the cash for a nifty replacement.
Try that with money wasted on an Extended Warranty.
bigdessert said:
what insurance would you put on a nook tablet?
Click to expand...
Click to collapse
Talk to your home insurance company for the tablet. For an iPhone, AppleCare+. There are also many third party providers out there for 100/yr or so.
Sent from my Nook Tablet using Tapatalk.
I know there is squaretrade, etc out there, but I just assumed if you pay for a $40 warranty for 2 years and your device breaks, don't they have the option to just refund your $40? I am not going to give a company $40 of mine just to let them sit on it and give it back after a year when I break my device.
Does anyone out there have real world claim experience with squaretrade or the like when a device is actually broken and you have to file a claim with them?
bigdessert said:
I know there is squaretrade, etc out there, but I just assumed if you pay for a $40 warranty for 2 years and your device breaks, don't they have the option to just refund your $40? I am not going to give a company $40 of mine just to let them sit on it and give it back after a year when I break my device.
Does anyone out there have real world claim experience with squaretrade or the like when a device is actually broken and you have to file a claim with them?
Click to expand...
Click to collapse
No, Squaretrade will refund you for the full price of what you paid for the item, even if it breaks 2 years after you buy it.
^ real world experience
Not to mention Squaretrade is extremely easy to deal with and is basically no questions asked.
bigdessert said:
I know there is squaretrade, etc out there, but I just assumed if you pay for a $40 warranty for 2 years and your device breaks, don't they have the option to just refund your $40? I am not going to give a company $40 of mine just to let them sit on it and give it back after a year when I break my device.
Does anyone out there have real world claim experience with squaretrade or the like when a device is actually broken and you have to file a claim with them?
Click to expand...
Click to collapse
Had an LED TV insured through them. When it kicked the bucket about a year into its life I gave them a call, set up the claim, three days later they send people over to pick up the busted TV (for free) and I get a check for the full price I paid for the TV a year ago.
Smoothest warranty claim I've ever had to deal with.
That was painful to watch, I did not enjoy it.
Sent from my HTC Glacier using xda premium
lanceot said:
Nice? The problem with face-down concrete drop test is not a real daily situation. No one in their right mind would spent $200 and not wrap a case on it before bring it outside.
You can make an argument for a worst case scenario, otherwise, the comparison test drop means little to me.
Click to expand...
Click to collapse
I don't have a case on any of my devices, My Nook Touch, Nook Tablet, Nintendo 3DS, Samsung Focus. Cases ruin the look and in most cases in this day and age tech is replaced every two years regardless.
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
You have a warranty just send it in to get fixed
Sent from my SAMSUNG-SGH-I717 using XDA App
It should be obvious it wasn't dropped.
just take it back under warranty and get it replaced.
Sent from my Samsung Note via Tapatalk.
Yes warranty would work as long as it doesn't look dropped down.
raviluke said:
Yes warranty would work as long as it doesn't look dropped down.
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Click to collapse
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
balorok said:
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
Click to expand...
Click to collapse
I would take it to a different AT&T location and see if they'll replace it. Sounds like you got a rubbish device. I can't imagine they would replace it, as long as it's obvious it hasn't been dropped.
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Some photos of the damage/device, I have more of just about every angle. I cannot find *any* indication of external damage which makes sense, but still the screen is jacked.
I bet the book fid that. That happened to our recrptionist to her iphone. A book in the back pack. She is a college studemt.
Sent from my SAMSUNG-SGH-I717 using xda premium
I would imagine the book definitely did that. Don't let them know that though ;-)
Sent from the best mobile device ever --Samsung Galaxy Note
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
balorok said:
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
Click to expand...
Click to collapse
buy a replacement from ebay and fix it yourself. shouldnt be too difficult, I have replaced my iphones and my sensations screen and they pretty much were the same
I tried looking on ebay for a replacement, but perhaps I'm searching for the wrong thing...
can you share a link?
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
i carry my note in my pocket (I'm a big guy) it rides in the front pocket all day was case-less for the first week i mean i worked played and goofed off with it there can't even tell. i think u just got a bad glass display it is mass produced product and defects do happen.
I myself was very impressed with the build quality of the phone how sturdy it felt despite its lack of depth. So i'd just be aware and keep ur books away from it
should probably just start storing my books on the damn thing
balorok said:
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
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Click to collapse
Im guessing you just had a faulty screen. Gorilla glass can take some serious pressure, and is even pretty damn good at shock resistance. I've dropped my old captivate and infuse countless times without a case and never cracked a screen. Hell, last summer my captivate took a kick from a full grown horse when it was in my pocket, and the screen survived. The hoof hit the back of my captivate, bent the backplate and battery, but the screen was fine. It saved me from a huge bruise, that's for sure.
I think you will be fine with a new device, because it sounds like a faulty screen. Don't let one faulty Samsung ruin Samsung for you forever. They make great devices, and their screens are matched by none. Other manufacturers are just as likely do have a defective device, you just got really unlucky with your first note.
Sent from my SAMSUNG-SGH-I717 using xda premium
I have already dropped my note face down on a corner (it was in a speck case and had a clear screen protector on) and knock on wood it was fine. It is very possible that its just a faulty screen. I would pesster the heck out of at&t and samsung til i got a new phone. They will budge you just have to be persistant.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am anal about my devices also, and the thought of just throwing it in a bag makes me cringe! Always front left pocket for me, no exceptions!
balorok said:
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
Click to expand...
Click to collapse
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
greyhulk said:
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
Click to expand...
Click to collapse
I'm not sure where you got the idea that I "stuffed" it in a bag. The bag in question was a messenger style bag with separate internal pockets, phone was in one, book in the other. Book was a paperback (you can actually see it in my photos) about 200 pages thick.
UPDATE:
Second phone screen cracked. Top of screen near the front camera. Had it less than 24 hours - took it back and they exchanged it again with no issues.
Got it at around 4pm, took it home, put it in case (SGP) and put it to charge, went to the gym and then came home and did some programming for a few hours before bed. Phone stayed on charger the whole time. Next morning I put (note: did not "stuff") the phone into my right front pocket of my jeans (normal jeans, not skinny or anything). It was the only thing in the pocket, had a wallet in my back right pocket and some disposable eye contacts in my left front pocket. Walked about 3 blocks to a lecture checked email on the phone - no crack. sat with it in the pocket (front right) for about an hour and a half, then got up and walked home. Got home took the phone out...crack! About an inch long from the very edge of the glass towards the middle of the phone.
I can't make this stuff up. Took it to the store and they replaced it for me again. Manager said something about maybe they got tussled around during shipment or packing.
Both cracked were white devices. The phone I have now is a black one.
I'm trying to think of reasons why this could have occurred twice. First time could possibly have been from being in the bag, but I wasn't throwing the bag around or anything like that. Second time? Who knows... if walking with a phone in your pocket causes it to break...
I am super thankful that I found a store willing to do the exchanges, and I do love this phone...but what the heck!
About 6 weeks ago I purchased the ZaggSafe protection plan as it seemed like a good deal and I did not have to worry about a monthly insurance fee. Low and be hold last night I dropped my phone and cracked the screen. Called to file a claim and they informed me that you must have the insurance for 2 months before they will honor a claim. So just a quick PSA if you plan on insuring your phone with Zagg do not break it for two months because they will not fix it. Now I am stuck with a cracked screen and half of the screen does not respond to touch for another 18 days before I can fix it.
Zagg in general to me has just been going downhill. I used to advertise their products all the time by word of mouth, especially when they were still called invisible shield.
It was an awesome product. But after going through numerous zagg sparqs with all of them failing and trying alternatives such as skinomi and best skins ever I only deal with them now for warranty replacements on existing skins.
They're the thickest and have the most orange peel of any of the wet apply skins. And they're double the price of any of their competitors. Then they decided to stamp their logo on their skins to top it off.
They got to big to quick and aren't as easy to deal with as a result.
I hate how they constantly spam your email with iDevice crap to. When I saw they were offering insurance I just had to shake my head.. they just need to try and be good at one thing instead.
/rant
So......I Was thinking of getting my x201 treated with Liquipel nanocoating. I emailed the company out in Santa Anna, Ca. waiting to hear back from them with an estimate. Now since the casing is supposed to be "water resistant" should I disassemble the watch first and send it into them in parts? I'm guessing this will void my warranty but then again so will just about doing anything to my TS will void omate's warranty. Anyone here tried this on their electronic devices?
kssr said:
So......I Was thinking of getting my x201 treated with Liquipel nanocoating. I emailed the company out in Santa Anna, Ca. waiting to hear back from them with an estimate. Now since the casing is supposed to be "water resistant" should I disassemble the watch first and send it into them in parts? I'm guessing this will void my warranty but then again so will just about doing anything to my TS will void omate's warranty. Anyone here tried this on their electronic devices?
Click to expand...
Click to collapse
I don't know how the process works, but the TS casing is nowhere near water resistant. So yes, probably disassemble it to get better penetration of the coating. I wonder if you will have issues with the antenna connection and other parts that are nearly sealed but not quite. Maybe the coating can protect the gaps in the seal.
OK so I got a response from Liquipel. I'll post it below. So it appears they will treat the watch but you have to sign off on a waver because they've not tested the process on the TS......"Thank you for your response! We can treat your smartwatch for you, but we will require that you sign off on the attached waiver since we have not tested your specific device. We will require that you disassemble the device prior to sending it to us and we will send it back to you to be reassembled. Please also note that the coating may also have a slight effect on the look of the silicone band. If you would like to move forward with the treatment, please feel free to place an order through our website by selecting one of the headphone devices as the price will be the same at $30.00. If you have any questions regarding the ordering process, please feel free to contact us via email or by phone at 1.855.478.4735".
Sounds interesting, if you're happy to take the risk on dis-assembling. I'd still not treat it as waterproof, but this might save you against accidents.
if you go for it be sure to let us know how it goes
Or you can order some of this stuff and do it yourself
http://www.nanostate.co.uk/flash-flood-to-waterproof-smartphones-and-tablets-5ml-p-3.php
Looking at it $30 does seem like good value but not sure if that includes shipping, you might be able to use the same bottle of flashflood on several devices though...
However liquipel might do a much better job then diy
Actually the ipod video they did makes me think, open up my TS and dunk the whole watch into the stuff
https://www.youtube.com/watch?v=XNnbU2qn0HA#t=130
Just having it on the screen might be interesting for when you have wet hands and don't want to glitch the touch screen...