Hi,
Anyone aware of incoming calls not getting through, e.g. going straight to voicemail, when you're browsing the web or whatever? Or is thi to be expected?
Thanks
Phil
Phil_UK said:
Hi,
Anyone aware of incoming calls not getting through, e.g. going straight to voicemail, when you're browsing the web or whatever? Or is thi to be expected?
Thanks
Phil
Click to expand...
Click to collapse
GPRS/EDGE will drop calls. 3G and HSDPA, to my knowledge, won't.
Maybe you were not in the 3G coverage?
Phil_UK said:
Hi,
Anyone aware of incoming calls not getting through, e.g. going straight to voicemail, when you're browsing the web or whatever? Or is thi to be expected?
Thanks
Phil
Click to expand...
Click to collapse
Its a known issue where 2g networks cant cope with active data connections and a voice call and divert straight to voicemail. 3G doesnt with the capacity.
Phil_UK said:
Hi,
Anyone aware of incoming calls not getting through, e.g. going straight to voicemail, when you're browsing the web or whatever? Or is thi to be expected?
Thanks
Phil
Click to expand...
Click to collapse
the problem is that I could expect this when I am actually browsing or something but most annoying is that this does happen even when the phone is on the standby not doing anything (it must be downloading some data in the background though)
and frequency with which it drops 3g and changes to 2g and back doesn't help it in anyway... connection is very very unstable...
I guess its down to sensitivity or buggy radio rom.
i have the same problem here with eplus in germany. the normal behaviour would be, that the data flow is interrupted on incoming call and the call gets routed through. after the call ends the data connection will be set to active again. this is how my WM Phone handled calls during an active data connection. there are a lot of people with similar problems in a german forum. i thought that this is a network issue but it seems that it is a htc here related issue. If so, that would be very a major issue as the android OS and hero are build for beeing online most of the time. Anybody tried a different radio version?
chaos42 said:
i have the same problem here with eplus in germany. the normal behaviour would be, that the data flow is interrupted on incoming call and the call gets routed through. after the call ends the data connection will be set to active again. this is how my WM Phone handled calls during an active data connection. there are a lot of people with similar problems in a german forum. i thought that this is a network issue but it seems that it is a htc here related issue. If so, that would be very a major issue as the android OS and hero are build for beeing online most of the time. Anybody tried a different radio version?
Click to expand...
Click to collapse
Its not a phone issue, its a network issue. Its to do with NOM1 and NOM2 and how the network prioritises calls/data.
The network should either send a request to the phone (only some phones can handle the request though) to terminate the data or the network should cancel it on their end first and then route the call through. Most networks don't seem to do this.
Changing radio version will not rectify this issue
but obviously there is something that has to be done because it potentially will affect ALL android devices if they use so much background data.
Seriously it cannot be acceptable that phone will simply not ring just because it was checking email or updating weather...
Related
During the past several months I've tried several WM6 ROMs - mostly PDAViet's. Currently I have the following:
ROM version: 7.7.7.7 WWE
ROM Date: 9/08/07
Radio version: 1_02.20.21
Protocol Version 4.1.13.9
ExtROM version: Mystrerious 1.0
The device is Imate's Jamin (Prophet G3). Since I started to use WM6, I am often having the problem when I cannot receive the incoming calls from time to time - my friends have to leave the voice messages in my mailbox even when my phone is on and the cell coverage is great. It seems that it is related to GPRS activity - I have GPRS/EDGE internet connection always on and I have my email synchronized with an Exchange server over the air. What is even worse, I have no way of knowing if someone has called me - even if they leave a voice message I am getting no notification on the PDA. I started to call my own cell number often trying to understand the pattern and I noticed that when I cannot get through, I can disable the GPRS and after that the call gets through.
I don't remember having such problems with original WM5 ROM when I purchased my Prophet, so I assume it is related to WM6.
As I said, I tried different ROMs and different RadioROMs (now I rolled back to the original RadioROM originally provided by Imate, since I saw no improvement with newer RadioROMs).
I have T-Mobile USA mobile service with Total Internet plan if it makes any difference...
The questions:
is anyone else experiencing problems like this? any workarounds?
is phone line is supposed to work simultaneously with GPRS? Could it be caused by a difference between [GPRS simply connected and no internet activity] and [GPRS connected and sending/receiving data]?
could it be related to the settings of activesync (how often it syncs with Exchange or be continuously connected)?
Any help is greatly appreciated...
Incase there is any data transfer happening at the time of the call coming in (pls note even while polling there is some data being transfered) the call will not go thru.
I have been using WM6 roms for the past six months... from my signature you can see how many i have treid, in each of the roms.. I also use push mail, hence I am always connected thru edge....I get phone calls even when connected to GPRS.. however if there is any data transfer happening at that point in time the call goes into my voice mail.
i think it is problem of your service provider,try another radio rom?
I am having the same problem, any solutions?
It happens to my device roughly once a month, and my GPRS is always off. So IMHO it is related to WM6. It did not happened on WM5.
My gprs (edge) connection is always on and I have the same problems on the radio rom 2.41.21. Try to use the radio 2.61.21 - no problems with incoming calls...
Korand, thanks for the suggestion. I actually tried 2.61.21 a couple of months ago - it didn't fix this problem
For now, I've changed my Activesync settings so that it will sync data via GPRS every 30 mins (before it was "stay connected all the time") - hopefully it will decrease the probability of getting the incoming call at the time of data transfer.
zeroed said:
i think it is problem of your service provider,try another radio rom?
Click to expand...
Click to collapse
lol... this is no problem.. this is wht is supposd to happen on GSm.. because it works on a single FM frequency n not a band like CDMA or TDMA.. this is normal.. its jus like whne ur using ur dialup internet n ur phone line gets busy.. soo no solution unless u switch to TDMA
hahahha,you don't know what are you talking about,what FM frequency,this is not Benefon Delta lol
zeroed said:
hahahha,you don't know what are you talking about,what FM frequency,this is not Benefon Delta lol
Click to expand...
Click to collapse
ok.. then can u tell me the kind of modulation is used in GSM.. go wikipedia ur ass n u will see wht im talkin.. ur such a n00b
it is Gaussian minimum shift keying (GMSK).. jus a modified version of FM to use support multiple communications on a single frequency.. talk to me when u got ur engineering degree..
No calls reception - no calls outgoing
I have a TYTNII who suddently has the same problem of incoming calls directly to mailbox, for each calls, and also I can't call anymore.
Does anyone solve this problem?
With the Sim card in my Qtek 8300 WM5 I don't have the problem.
HTC support say they don't know this problem and ask to make a hard reset...
ROM 1.56.406.5 (30/8/2007)
Radio 1.27.12.32
lmdafred said:
I have a TYTNII who suddently has the same problem of incoming calls directly to mailbox, for each calls, and also I can't call anymore.
Does anyone solve this problem?
With the Sim card in my Qtek 8300 WM5 I don't have the problem.
HTC support say they don't know this problem and ask to make a hard reset...
ROM 1.56.406.5 (30/8/2007)
Radio 1.27.12.32
Click to expand...
Click to collapse
seems then its a common problem since tytnII has it may be there is something written in registry to divert call to voicemail while data traffic is going ON to avoid bad colliding accidents of voice and data packets on the same highway
to avoid dirty signals..thats all..
btw,all i know is that GPRS+receive calls = bandwidth bottleneck...see? how "cheap" the GSM is
so,the solution is to disable one of them...
I have a quick question. I have a hacked ROM currently on my mogul which allows me to get incoming calls while surfing the internet. Will the newest ROM that HTC released still allow this? I remember the original ROM that came with the phone would not allow incoming calls while surfing the internet. If anyone can answer, i would really appreciate it.
Thanks
I have a quick question. I have a hacked ROM currently on my mogul which allows me to get incoming calls while surfing the internet. Will the newest ROM that HTC released still allow this? I remember the original ROM that came with the phone would not allow incoming calls while surfing the internet. If anyone can answer, i would really appreciate it.
Thanks
Click to expand...
Click to collapse
All roms allow you to receive incoming calls while "surfing the internet". The phone however, will NOT allow you to use any data while on that call. So you can be on google.com and get a call just fine, but you can't load up xda while on that same call. The phone pauses the data, lets the call through, when the call ends, resumes data.
gcincotta, thanks alot for the quick reply...thats exactly what i needed to know.
gcincotta said:
All roms allow you to receive incoming calls while "surfing the internet". The phone however, will NOT allow you to use any data while on that call. So you can be on google.com and get a call just fine, but you can't load up xda while on that same call. The phone pauses the data, lets the call through, when the call ends, resumes data.
Click to expand...
Click to collapse
Unless of course your using "WIFI" then your browsing is not affected while on the call.
similar question, but do you know what recieving incoming calls does to gps? does it close the connection?
anything similar to what it does with data?
Unless of course your using "WIFI" then your browsing is not affected while on the call.
Click to expand...
Click to collapse
Well I figured he was referring to EV-DO, Wi-Fi is different as it's not using the CDMA radio.
similar question, but do you know what recieving incoming calls does to gps? does it close the connection?
anything similar to what it does with data?
Click to expand...
Click to collapse
Again, the GPS has its own chipset on the MSM7500. It does not use the CDMA radio, so therefore it's unaffected by calls or data.
Is anyone having a problem where calls go straight to voicemail when data is in use?
This is a serious flaw if its by design!
I'm on o2 with the latest rooted rom. Not the custom modaco one.
Well I've just found out this is a feature of 2g rather than a phone problem. You can only take calls and browse if you have 3g signal.
Maybe on O2, but I get calls coming in no matter what I am doing on my Hero with a 2G signal.
I'm on Orange.
Same on my Nokia's too.
We only have 2G at home so I know its not a 2G / 3G thing (for me at least).
Perhaps I need some different APN settings. Could someone else on o2 UK confirm whether this is a problem or not? Also if you could post your apn details?
My apologies.
You are right and i am wrong.
If browsing on 2G the call is routed to voicemail. Even if you press Home and stop browsing, the call is routed to voicemail.
It seems that only until you have tried to make an outgoing call will it kill something and accept incoming calls again.
No wonder I keep getting missed call texts from Orange.
It would appear that if the Hero is doing anything on GPRS (Weather, Mail, RSS etc) it will not accept calls.
Thats pretty crap.
My old Nokia's were not affected like this I'm sure... maybe they were and I never noticed.
if you can open a Browser window while on a call it will tell you that there is no data connection or to use WiFi.
So is this a 'feature' of the Hero or the 2G network ?
From further investigation it seems to apply to all 2g networks. I've done a bit of googling and there are a few posts about the iphone and similar issues.
I wouldn't mind if I could get a 3g signal in most places. I really hope that radio firmware gets better. Seeing as I can get 3g on o2 in a different phone at home.
Sigh, oh well... looks like people need to learn to SMS me or actually leave a message
This also explains why my TomTom used to crap out whenever I was on the phone (Nokia) sometimes... when it worked I must have been in a 3G area.
it's both phone and network dependent.
many phones do this on 2G, as there is no 2G device in the world that i am aware of that will do voice AND data at the same time.
However, due to this limitation, many networks have set up their network to forcibly terminate a data connection when a call is waiting to be routed to that phone. I don't know if it is a command that is sent to the phone that the phone has to interpret and support, or if it is simply killed from the network end.
some network/phone combos do it, some dont. it just depends on the combination of the two i think.
similar things happen on HSDPA, yet you can see the same HTC phone get forced down from HSDPA to 3G on t-mobile to accept an incoming call, but do nothing and get a voicemail on Vodafone!
Thanks for the response rhedgehog. I think if nothing else its good that people are made aware, I had no idea!
I would be interested to know whether other networks disconnect the data on the hero in order to receive calls. It would also be interesting to know whether other android handsets do the same.
My data habits have now changed. No more exchange push email - only check every 15 mins.
Hi All,
I've updated my Titan to TANGO and new firmware (and radio fw), but I have the same problem I had with Mango:
Data (internet/mail/tethering (shared internet connection) does NOT work if a phone call is on!
IE: I used tethering with my PC, if a phone call come no data connection, when I closed the call data connection restart!
This happens with EDGE and most of the times even in HSDPA... with my previous HD2 (WP6.5) I could use interner with my PC (in tethering) having a call in the same time even with EDGE...
Is this happenng to someone else?
PS: I inserted manually APN to be sure it is correct... no changes
BYE
I am having the same thing happen to, when browsing the web I cannot receive phone call.
Stock rom: OS-7.10.8107.79
Firmware- 1600.2200.20501.401
Radio-16.23.06.10_16.32.00.23U
Boot loader-2.5.160015.3(137079)
On which roms are you guys? Stock or customs?
f.
You know that it is totally normal that you can´t use data if a phone call is active ???
hi,
this happend on Mango and happens with Tango too (official HTC rom)
When I receive a phone-call, connection data gets out and NO internet connectio!. When the call finish the internet restarts again.
This do not happen on DEll Venue PRo with official Tango: internet keeps going when i speak by phone, as on my old HD2 with WM6.5
HELP!
I often use internat-sharing (tethering) and if I receive a call I can not answer if I qant to keep the internet connection!
THANKS
drky said:
I am having the same thing happen to, when browsing the web I cannot receive phone call.
Stock rom: OS-7.10.8107.79
Firmware- 1600.2200.20501.401
Radio-16.23.06.10_16.32.00.23U
Boot loader-2.5.160015.3(137079)
Click to expand...
Click to collapse
Hi have the opposite problem:
when browsing the web I receive a phone-call, but if I answer internet stops (under EDGE, HSDPA...) and restarts when I finisch the call
It is not possible to have both data and voice in EDGE mode. That's the limitation of GSM radio on that mode.
You need to be in 3G mode in order to do so. Old WM phones can automatically disconnection data if there is call come in and reconnect after you handup.
zorroz said:
Hi have the opposite problem:
when browsing the web I receive a phone-call, but if I answer internet stops (under EDGE, HSDPA...) and restarts when I finisch the call
Click to expand...
Click to collapse
I preferred your your problem, (although I don't think it's a problem) I don't mine receiving phone call and losing data.
foxbat121 said:
It is not possible to have both data and voice in EDGE mode. That's the limitation of GSM radio on that mode.
You need to be in 3G mode in order to do so. Old WM phones can automatically disconnection data if there is call come in and reconnect after you handup.
Click to expand...
Click to collapse
No, on my Dell Venue Pro under EDGE I can surfing web and syncronize email while I'm calling!
I do it, but I don't with my Titan
After 1000 tests with 4 sim I can say:
- on my Titan I can call and have connection only under HSDPA if I manually set APN
- on other devices (Dell Venue Pro with WP7.5 Tango + HD2 WM6.5) I can call and surf the web with EDGE 3G HSDPA
is it only on my device?
I know that EDGE is not very often present, but it happens in Italy... and in some places where I work!
PLS, if someone could make a test... thanks in advance
zorroz said:
No, on my Dell Venue Pro under EDGE I can surfing web and syncronize email while I'm calling!
I do it, but I don't with my Titan
Click to expand...
Click to collapse
I don't know how your DVP does it but do a search and you will learn that it is not possible for EDGE connection to serve both voice and data. It could be that you are really connected to 3G but your DVP is reporting EDGE. Or your DVP has two separate radio, one for data, one for voice.
foxbat121 said:
I don't know how your DVP does it but do a search and you will learn that it is not possible for EDGE connection to serve both voice and data. It could be that you are really connected to 3G but your DVP is reporting EDGE. Or your DVP has two separate radio, one for data, one for voice.
Click to expand...
Click to collapse
Thanks for your suggestions!
I searched in the web, and maybe I found out the answer from
http://www.techrepublic.com/forum/q...a-gets-disconnected-when-call-comes-on-mobile :
EDGE (and GPRS) are capable of supporting simultaneous voice and data ONLY if it is a Class C device.
Most phones these days are Class B (such as iPhone).
Class B support voice calls while in data mode (data disconnects when a call comes in) and data is "attached" while the phone is idle. Some Class B devices are configured so that the data takes priority (iPhone). Thus an iPhone will not take a call when an active edge data transfer is ongoing..it goes to voicemail.
Class A devices are either in data mode or voice mode (but never both).
even supported here:
http://reviews.cnet.com/8301-19512_7-10115034-233.html
"GPRS network 130 can be designed to operate in three network operation modes (NOM1, NOM2 and NOM3). A network operation modes of a GPRS network is indicated by a parameter in system information messages transmitted within a cell. The system information messages dictates a MS where to listen for paging messages and how signal towards the network. The network operation mode represents the capabilities of the GPRS network. In a NOM1 network, a MS can receive pages from a circuit switched domain (voice call) when engaged in a data call. The MS can suspend the data call or take both simultaneously, depending on the ability of the MS, In a NOM2 network, a MS may not received pages from a circuit switched domain when engaged in a data call, since the MS is receiving data and is not listening to a paging channel In a NOM3 network, a MS can monitor pages for a circuit switched network while received data and vise versa. "
This means that HTC Titan is not a Class C device...
foxbat121 said:
I don't know how your DVP does it but do a search and you will learn that it is not possible for EDGE connection to serve both voice and data. It could be that you are really connected to 3G but your DVP is reporting EDGE. Or your DVP has two separate radio, one for data, one for voice.
Click to expand...
Click to collapse
drky said:
I am having the same thing happen to, when browsing the web I cannot receive phone call.
Stock rom: OS-7.10.8107.79
Firmware- 1600.2200.20501.401
Radio-16.23.06.10_16.32.00.23U
Boot loader-2.5.160015.3(137079)
Click to expand...
Click to collapse
Your answer here:
http://reviews.cnet.com/8301-19512_7-10115034-233.html
We previously noted that the iPhone may miss calls while sleeping (locked). Some users are now reporting what seems to be a significant issue where their iPhones cannot receive incoming calls while transferring EDGE data. Here, in a nutshell, is what appears to be happening:
The iPhone cannot simultaneously use EDGE and voice services. That is, if you are on a call, you cannot concurrently access EDGE-data functions. In addition, as documented in Knowledge Base article #305711:
"While iPhone is actively transferring data over EDGEâ??downloading a webpage, for exampleâ??you may not be able to receive calls. Incoming calls may go to voicemail."
The "may not be able to receive calls" portion stems from the fact that there are two types of EDGE network types, NOM1 and NOM2. When your iPhone is connected to a NOM1 network, the data transmission will generally be interrupted, and the incoming call allowed to come through. When your iPhone is connected to a NOM2 network, however, the EDGE data transfer process cannot be interrupted, and the call will generally go to voicemail.
Fortunately, there is a way to check whether you are connected to a NOM1 or NOM2 network. First, put your iPhone in field test mode by accessing the Phone application, tapping Keypad, then entering *3001#12345#* and pressing Call.
Tap GPRS Information and look at the entry next to nom. It will be either 1 or 2. If you see a 1, you'll likely be able to receive a call while transferring data. If you see a 2, you likely won't.
Unfortunately, it appears that NOM2 is much more prevalent on AT&T's data network. In fact, we've yet to see our iPhone connect to a NOM1 network. As such, we can't even state with certainty that the iPhone supports NOM1 at all.
"GPRS network 130 can be designed to operate in three network operation modes (NOM1, NOM2 and NOM3). A network operation modes of a GPRS network is indicated by a parameter in system information messages transmitted within a cell. The system information messages dictates a MS where to listen for paging messages and how signal towards the network. The network operation mode represents the capabilities of the GPRS network. In a NOM1 network, a MS can receive pages from a circuit switched domain (voice call) when engaged in a data call. The MS can suspend the data call or take both simultaneously, depending on the ability of the MS, In a NOM2 network, a MS may not received pages from a circuit switched domain when engaged in a data call, since the MS is receiving data and is not listening to a paging channel In a NOM3 network, a MS can monitor pages for a circuit switched network while received data and vise versa. "
zorroz said:
This means that HTC Titan is not a Class C device...
Click to expand...
Click to collapse
As far as I know, there isn't any class C devices on the market. Maybe your DVP is an exception but I highly doubt it.
I didn't know where else to ask this so I created this thread to hopefully someone can help resolve my issue. Ok lets begin.
I am having issues with recieving phone calls where I live. I do not get the best of service but it works. Now the odd thing I am facing is I can get 4g outside of my house, literally outside my house. My wife has, unfortunately an iphone, and gets great service inside. She is able to recieve calls and whatnot. I am not. I will get text messages saying why I did not answer and I am not even recieveing these calls. Sometimes turning airplane mode on and off will trigger 4g which is weird but shouldnt affect calls or at least idts. As some will know I did have to Lg Flash tool to return to stock, so maybe my issue lies there, idk.
Now here is where it gets interesting. I am a google Voice user. I will recieve the voicemail but not once did it ring. I do not know if google changed something ever since merging Hangouts with Voice but its weird. I have always faced these issues no matter what phone I have used. If someone can please enlighten me with a solution I would greatly appreciate it. If this is not where to ask, mods please relocate. Thank you.
Edit: I am rooted through the stump method and I use a lot of WiFi on my phone. If that helps.
Make sure your mobile network is set to LTE/CDMA ...and not global.
I've done that and it eventually turns back to global...
Update profile and prl too
I guess I should have been more precise. I know all the basic routines to try and get good service. I am just curious if anyone else faces these issues?
Try wifi calling or maybe complain to sprint and get a free airrave. Also for Google voice there is a bunch of setting you can setup on the Web. Google "Google voice settings" and login and check all the settings. Mine were off and was sending people it didn't know directly to voice-mail.
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
treezy26 said:
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
Click to expand...
Click to collapse
Yeah that also uses data.