HELP: Unreceived SMS and Calls - HTC Startrek

Hi,
I have an Imate Smartflip, running WM6.1 Build 5.2.21040 AKU 1.6.0 by Erofich, used in India on an Airtel GSM Network.
The problem is that some Calls and SMS are not received on the phone, they just dont arrive. I can confirm that its not the fault of the network as it seems to work fine on my Nokia phone.
What could be the reason behind this? Is there a chance of any incompatibility between the phone and network.
Imp. Its some calls and msgs and not all.
The phone seems to work well otherwise, fast and nippy with the new OS.
I will have to shift to another device if i dont find a solution to this problem, its something i really dont want to do, considering its quite a good phone otherwise.
Thanks for any help.

Related

SMS Bug with o2...

Hi Guys,
I thought I would let you know of a harmless yet very annoying bug on the O2 Network. If you are currently running Radio Shack version 4.21.00 you may find yourself receiving dozens of blank SMS messages. AS I did… 47 to be over the weekend to be precise.
I called O2 on Sunday and there is some kind of intermittent problem with the Radio Shack version and reporting to the network. The phone is paged with an SMS by O2 to see if a voice mail can be delivered or the phone is on. This SMS should not be seen. However it is.
O2 said replying with the word ‘stop’ should stop it however this will not work as the number does not exist, it is the message centre.
I finally got O2 to fix the problem by calling them (that only took 2 hours :evil: ). O2 are currently looking to release a new version of the software to resolve this. They also mentioned a slight problem with Signal too. O2 said that they were going to call me today or tomorrow with more information about this.
If anyone else has had this problem or similar can you let me know :?: .
Gil.
hey....
i was just wondering, would u advice in not upgrading to v.421 radio stack at all?
the reason i ask is beacuse i have version v.420 and i am/was going to upgrade via the o2 website....
would you suggest upgrading or not....
what difference does it make?
thanks
jay
hey....
i was just wondering, would u advice in not upgrading to v.421 radio stack at all?
the reason i ask is beacuse i have version v.420 and i am/was going to upgrade via the o2 website....
would you suggest upgrading or not....
what difference does it make?
thanks
jay
Click to expand...
Click to collapse
Dear,
I also have upgraded my radio stack from v4.20 to v4.21. It works pretty well so far (anyway, I am in Thailand). I think there is nothing wrong with the upgrade, your local operator might be responsible for this
Regards
I would say only upgrade the radio shack if you are doing so to resolve a specific issue or bug.
The problem with blank messages is just annoying and as long as you keep your phone off/on silent over night it is not a problem. Since I spoke to O2 I have only got one blank message.
I upgraded as I had problems with signal strength. BTW, this is still not resolved :evil:
If you have a reason to upgrade then do so…
Gil…

network problem or radio problem?SOS

Hi,pls help me, I've upgraded my siemens sx56 from PPC2002 to xda special edition 1.2, so I can unlock my phone. Fortunately the phone was unlocked, the problem is I have a full length of signal as per display on the screen, but I can't make a call or even make a sms message, what could be the problem?pls help me...
tnx
:wink:
Well check if you are registered to the right network. that might be the problem. If it doesnt solve the problem, then i think you will have to give more details to what the problem is like!!!! :wink:

GPRS does not work for my Atom Exec!!!

Hey all,
I am hoping somebody will have a solution to my problem as it is driving me mad.
I have an 02 XDA Atom Exec & am on the T-Mobile network in the UK & I am unable to connect to the T-Mobile GPRS service.
I have put in the correct setting but for some reason it keeps trying to connect then eventually come up with a notice that Cannot Connect & that the answering modem has disconnected.
I do not understand what this means & by the sound of it neither do T-Mobile customer services, but understandly maybe as they don't do it!!!
I hope one of you guys can help me with this problem.
Thanks Guys.
can you check with another sim card?
maby different operator?
If you will have same problem, the source in GSM module, otherwise, go to your operator.
hi, i have the same problem with my atom on UK Vodafone, it says it connects fine, but then cant locate any web pages or anything like that!
Hi,
I have tried with my vodafone PAYG sim card with the vodafone settings & it works fine, but still having problems with my T-Mobile sim.
I think I may have to phone customer service again & try get a solution from them otherwise I will cancel the web & walk & just keep the free minutes.
Spuddle, I have tried with the Vodafone sim & mine worked fine, Are you sure you have the Vodafone settings on there???
im sure i have, because it will connect, and says connected, just when i go to ie it keeps saying any web / wap page cant be located.
where did you get the settings from??
thanks!
I got the settings from http://www.filesaveas.com/gprs.html.
Let me know if they are the same settings that you used, If it saying that it was unable to load up the page do a reset ot try closing down running programs & try again.
its still not working!
I have just got a T-Mobile account with the Web'n'Walk and I am experiencing the exact same problems.
I have used my Atom Exec on Vodafone AU, Vodafone UK, O2 UK and they all connect straight away. (and when the SIM is inserted there is a G in the top next to the telephone signal strength)
But as soon as i put in the T-Mobile SIM in the G is no longer there and it is an X and when i try to connect i get the error:
Dialed:general.t-mobile.uk
The answering modem has disconnected
Version:
CMOS:55.44
ExtROM:EX0033
Hardware:C1
Radio:R060711N_MN2ARC_RS00013
ROM:20060721B1WWE
faulkss, That is exactly the same message that I get.
Have you tried phoning up T-Mobile at all???
Yeah like 5 times!
And I have even gone in to a T-Mobile store...
They have nothing at all!!! They all say that the settings are all correct, my SIM is GPRS enabled, and that there is nothing that they can do.
I have put my SIM in an MDA Vario and it works like a dream???
So last night I was going through the registry on the MDA and looking for keys that I did not have and then manually entering them... but still no luck.
I am guessing that there is some setting somewhere that the SIM is looking for and does not find, hence the X instead of the G.
To be honest I think that I am in a little over my head.
But I have just signed up to this so that I could use Push email, and it is like 5 days into a 12 month contract, so I really want to get it to work!
Steve
Well I have called them again, and they have no idea and really don’t want to find out why as they have never heard of the ATOM Exec (poor them as they are missing out).
So I have just cancelled my contract with them, and since I have only had it for 5 days there is no penalty.
I am going to sign up for an O2 plan and add the blackberry (£10) option on it.
It might be an extra 10er a month on the T-Mobile plan, but at least I will have everything that I want.
Steve
Yeah, good on you!!!
If T-Mobile can't be arsed to help you they do not deserve the money you would have given the.
The only thing is that I am on 18 month contract with about 9 months remaining, so the choice for me will be to either sell the Atom Exec ( even though I love it!!!) or go back to my trusty MDA Vario.
Decisions, Desisions!!!!
I have until monday when i send it back to get it working... and i have been looking on the msdn site at programming different settings in the regitry...
if i get it before monday i will let you know
Steve
Thanks dude.
did not get it to work which is a shame!
I am sure that it is to do with the settings within the registry, but no matter what i tried nothing seemed to work.
Sorry
Steve
Thats cool dude, at least you gave it a go.
Did you cancel your T-Mobile contract???
yeah ... in time no to have to pay anything
I had problems twice connecting via GPRS. The latest one on the imate JAMin (HTC Prophet). I had to delete the GPRS modem and created new one with different name but same settings and it worked. Good Luck.
it works fine on an imate jam ... it does not work on the atom exec's

A Problem That Has Foxed Even HTC!!!

Greetings Friends,
I have been using a HTC P3400( Old Gene) for last 2 years. As a member here of the Gene forum( although an infrequent one) i have been flashing the various ROMs made my many talented people here. Please bear with me if this post seems inordinately long but i want to share complete details of the problem i am facing.
My peculiar problem started when i flashed my Gene with Krazy_about_technology's ROM SumitsProUsers6.5_v2_OldGene.exe. After a couple of days of using it, my Gene would perenially be searching the network to connect to it, without any success. After numerous resets, hard resets, running ghost images etc and unable to resolve the problem, i thought this was an issue with my Vodafone SIM. I got it replaced and the problem still persisted. Post that i flashed the ROM with numerous other ROMs( Mostly Krazys, I find them very useful- Thanks Krazy for sharing your beautiful works), but the problem would just not resolve. The phone would always show searching a network to connect. I could not use SMS, EDGE or any other feature of my service provider.
The issue threw up another interesting find when i was experimenting with various other GSM SIMs. I used an Airtel SIM and the Gene would work good. Then i tried with a BPL Mobile SIM and it works just as good. But the minute i insert a Vodafone SIM, mine or others, it would indicate searching a network, I would not be able to make or receive calls or sms or access any other feature.
I took the handset to a Vodafone center and even they were flummoxed. They couldnt find a solution. They used my SIM card on different handsets and it works.
They thought my handset was somehow only disabling/ blocking only a Vodafone network. They advised me to get in touch with HTC helpline.
I called them and after lenghty discussions, they confirmed this was the first time they had come across such an issue. They asked me to visit their nearest service center. I did . The result was the same. Even the service centre was flummoxed and asked me to see what would happen if i downgraded to WM5.
I did just that with a HTC stock WM5 ROM provided by Vukile in the forums. and gradually upgraded to Krazy's WM 6.1 v 2.5
The problem still persists. I have been asked to visit the service centre once they run some tests or do some research on the problem themselves on a WM 6.1 ROM
In the meantime, I am currently using my Gene with an Airtel SIM and its working perfectly. It just wont accept a Vodafone network. I am using my Vodafone SIM in a Nokia handset.
Could it be an issue with the Radio ROM version? If so, why did it work with other ROMs and still works with Airtel and BPL mobile SIMs?
Is it really true that somehow, my Gene is only blocking Vodafone networks???
Needless to add, i am not a newbie to the world of Flashing and have learnt my way through friends in the forum like Munrus, Ababrekar, Vukile, NJackal, Chayn( He used to make some great ROMs) etc for the past 2 years.
This problem has completely perplexed me and all the techies i know.
I am posting this here in the hope that some brainy chaps might just be able to figure this out.
Thanks for reading the post and for any remedy you can send my way.
Rest assured, i will be keeping this post updated if the service centre is able to come up with a solution.
Cheers!
Ramon
ONBL 1.17.0000
SPL 1.10.Olip
OS 1.17.0000
Radio 2.71.90
Yes, there definately seems to be some issue with your Radio ROM. Its an older version anyways, mine is 2.79.90. Radio upgrading is simple, but finding the radio or dumping it from a phone is something i dont know.
I think the problem your phone is having is with one type of freqeuncy. In India, 3 frequencies are available : GSM900, GSM1800, and GSM1900. Most network use GSM1800 in most places and GSM900 in some places While Vodafone uses GSM900 in most places. I guess that is the reason why Vodafone sims are giving problem to you.
Two more things you can try are : If possible, using it in national roaming mode in some other state and Using some other number Vodafone sim. Try if it works. The site given below will give you an idea of what networks use what frequencies where :
http://www.gsmworld.com/roaming/gsminfo/cou_in.shtml
Click to expand...
Click to collapse
Otherwise best is to let service center guys figure it out. They may replace the radio module completly or upgrade the Radio ROM, or Who knows, the whole phone itself
try below links..
Try links below may be this will help you to upgrade your radio version
http://forum.xda-developers.com/showthread.php?t=472169&highlight=radio+upgrade
http://forum.xda-developers.com/showthread.php?t=491500&highlight=radio+upgrade
http://forum.xda-developers.com/showthread.php?t=471308&highlight=radio+upgrade
krazy_about_technology said:
Yes, there definately seems to be some issue with your Radio ROM.......the whole phone itself
Click to expand...
Click to collapse
Yes, You seem to be right. Vodafone at GSM900 in Mumbai seems the odd man out. Maybe the Radio ROM is not working for GSM 900 and hence affecting only Vodafone connections.
Still does it explain why the same Radio ROM worked for all this while over so many flashes and failed to connect to one particular frequency suddenly?
I have been trying to get a Radio ROM dump to 2.79.90 to upgrade. No luck yet.
My phone is out of warranty a long time ago. So no chance of getting the whole phone replaced without burning my pockets!!!
Thanks for your inputs Krazy!
Cheers!
bhushangahire said:
Try links below may be this will help ....
Click to expand...
Click to collapse
Many Thanks Bhushan for the links!!!
Will check them out now.
Cheers!
I dont think this is right...
Ramon_Mac said:
Yes, You seem to be right. Vodafone at GSM900 in Mumbai seems the odd man out. Maybe the Radio ROM is not working for GSM 900 and hence affecting only Vodafone connections.
Still does it explain why the same Radio ROM worked for all this while over so many flashes and failed to connect to one particular frequency suddenly?
I have been trying to get a Radio ROM dump to 2.79.90 to upgrade. No luck yet.
My phone is out of warranty a long time ago. So no chance of getting the whole phone replaced without burning my pockets!!!
Thanks for your inputs Krazy!
Cheers!
Click to expand...
Click to collapse
Hi I dont think this is a problem with vodafone in mumbai...
Because I am also in mumbai using the vodafone service and also having the same (02.71.90) version of radio.
I think you have made any mistakes while upgrading...
Still check with upgrading Radio ... Let us know the status
Bhushan,
Yes , you may be right. Maybe i did make some mistake while flashing 6.5
None of the links have any Radio ROMs and i havent specifically done any Radio ROM upgrade myself. The only time the Radio ROM changed was when i ran Olipro HSPL.
Has anyone tried out railwayplatform's method?
How many of us are actually using the 2.71.90 version? If I am the only one facing this problem, then most probably the cause would be a bad flashing or M/B issue.
Cheers!
loop mobile a.k.a bpl mobile work on 900mhz so i dont think you have problem with 900mhz network as per my infomation your mobile is more then two year old so i think it time to buy new ..
Ofcourse its old!
But Loop and Airtel work flawlessly still. Its just Vodafone that doesnt.So no real reason why to invest in a new handset now.
Besides Its slowdown time guys!!!
There is a 99% chance there is nothing wrong with the handset.
So i am very keen to see if this problem can be resolved.
Cheers!
Hmm.. this is strange, really strange. Have you tried some other Vodafone sim too? Maybe its just with that particular number? I am just guessing now.
Krazy,
Yes the problem persists for all Vodafone SIMs( mine as well as others).
Have tried it with Vodafone SIMs of myself, my wife's, 3 colleagues at work and 3 at the Vodafone care shop.
This problem has been exihibited for all Vodafone SIMs.
Got a thought from a buddy - All this while i have been flashing with my SIM inside the phone. Does this have anything to do with the problem?
Cheers!
I dont think so...
Ramon_Mac said:
Got a thought from a buddy - All this while i have been flashing with my SIM inside the phone. Does this have anything to do with the problem?
Cheers!
Click to expand...
Click to collapse
i dont think so flashing with the SIM inside the phone is causing the problem...and may be you need to visit a HTC service center and ask them to flash an official wm 5 with an updated radio rom and see if it works...just a suggestion...Hope this helps....Good luck mate...
Just a thought
I have flashed my poor Gene and now departed Vox how many times I don't know, and everytime the SIM was inside. So that wont be issue.
Just a thought, are you using Vodafone Prepaid? Because Vodafone, atleast in Kolkata still provide 16 K SIMs and earlier when I had a Vodafone Prepaid number, my Vox would reboot between calls or while browsing the contacts / msgs. This was told to me by the tech support at a nearby Vodafone store that it IS a issue with all sophisticated sets (actually its sort of forcing you to go for a post paid where you will get a 32 K SIM ). So, if you are a prepaid customer, then can you try some one's post paid vodafone SIM and let us know?
Sorry! Duplicate post.
Yes 16 K SIM might be an issue because 16 K Airtel SIM is also creating problems like call drops, people call u but u dont get a notification etc.
I read the same on HTC touch orkut forum.
same prob here
dear friends,
i have also faced same problem, but a little differently.
I am a idea, punjab (formerly SPICE) customer. while roaming in ghaziabad / kale khan/ okhla I found that my phone lost network. it kept on searching on and on.i tried hard and soft resets also. if i did it manually, it wont register, and by any means it gets registered to a network, then 100% sure, call wont make. two sims showed this problem, one- idea and vodafone. but the problem was found while roaming only. i didnt report this in forum as i didnt take it seriously. but seeing this post, i decided to report it to forum so that it can be rectified. its just a feedback, not a complaint.
To Addicted2xda,
I am using a Vodafone Postpaid SIM. All the Vodafone SIMs i tried were post paid SIMs. At Vodafone Care, the guys there tried with a dummy SIM. The problem persisted for all SIMs.
This is really giving me sleepless nights.
Any way i can delete all the data on the phone including all ROMs, like bring it to a pristine state and then start with HSPL and flash a new ROM?? Maybe this may correct the problem - Just shooting in the dark.
To Mehra, Thanks for your feedback.
To HTCP3400,
I had a HTC STock WM5 ROM provided by Vukile. I tried it also. But the stock ROM didnt change the Radio ROM version and the problem existed with it too.
Cheers!
Guys, do you feel this could happen because of the SPL change? I dont know whether SPL is responsibile for sim activities or not, bu I will definately search for it. Apart from that, there is nothing we have changed in the phone. I dont know, but these kind of things never happened with me. Ya one or two times, my phone lost network at some places and keep searching for it even though other phones were working fine, but on soft reset or just turning the radio on and off from comm manager worked everytime. Anyways, lets see waht can be done.
Got this from htc touch orkut community
14/05/2008
Nithin
hi guys...my phones mother board was changed due to incomin cal prob. i was using airtel prepaid 16k sim...after changin board the prob was stil ther...i contacted toll free no nd they asked me to use 32k sim...i changed 16k to 32 k with same airtel...but still d same prob...now am usin idea 32k prepaid...no probs at al... its d prob wit airtel but they not agreein with it...so better change to sum other netwrks otherwise cant use this wonderful
21/07/2008
Krishnaa
the problem has nothing to do with ur OS. Its linked with the Radio ROM.
Try diff versions of the Radio ROM which would go well with your network. For instance 3.21.90 rom solves the call drop issue on chennai airtel prepaid to an extent. So you ave gotta experiment with diff versions of radio rom n freeze on the one which would be better for ur network.
Hey vaibhav, can you post the Radio Roms that you have got. That would be good in case when one of us changes his network and gets this problem. Coz I searched for them but couldn''t find em anywhere.

NEED HELP.sms service not working.

hi guys.
i am new with my i-mate jasjam herm100, en dont really know how to troublr shoot it. from last few weeks i am not able to send any sms from my i-mate. i even tried to send sms using different sim card but still the same
problem. so thought flashing a new rom will fix it( i recently learned flashing via reading xda threads) so i installed wm 6 (official) on it. windows working perfect but the problem is the same. so please some 1 help me what should i do. thank you very much!!
Hmmm, are you able to make/receive calls? If not, then you may have the "NO GSM" error which you can check when the device is booting and shows NO GSM instead of the radio ver. When you get this error, the phone is unable to obtain service. Try to keep trying to get it to boot with the radio ver. by constantly taking out the battery and putting it back in. You can also try hard resetting the phone, cause sometimes the radio ver. pops up after I do that. If that doesnt work, then I suppose you should open up your hermes and try adjusting and tightening up the parts, because sometimes people get the NO GSM error when their phone dropped.
If all if hopeless, you can sell your hermes for parts on ebay(which goes for a decent price), and buy a another used working one.
cant only send sms...
i can receive sms,can make call en receive it, every thing is working fine... only i cant receive sms.... radio ver being displayed....eny ideas besides the ebay thing!!!!

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