Windows 7 64 bit and HTC Sync - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi,
I know there have been threads on this before but largely they just mention installing the Vista 64 bit drivers (done that). I'm running Windows 7 64 bit with the Vista 64 bit drivers and MCR 2.8 (although I was on stock and 2.2 with the same problem). HTC Sync on the phone just will not find it on the PC. I can mount the SD card with no trouble, just problems with Sync.
Any suggestions as to what I can do? Please feel free to direct me to another thread that I've missed so long as it's not just about the drivers.
Ta
M

martint235 said:
Hi,
I know there have been threads on this before but largely they just mention installing the Vista 64 bit drivers (done that). I'm running Windows 7 64 bit with the Vista 64 bit drivers and MCR 2.8 (although I was on stock and 2.2 with the same problem). HTC Sync on the phone just will not find it on the PC. I can mount the SD card with no trouble, just problems with Sync.
Any suggestions as to what I can do? Please feel free to direct me to another thread that I've missed so long as it's not just about the drivers.
Ta
M
Click to expand...
Click to collapse
In addition to HTC sync and the drivers, have you tried getting the android sdk? I know that I had issues with HTC sync finding my phone as well when syncing it to Win7 x64, so try following this guide here, it might allow HTC sync to view the phone properly. The guide teaches you how to setup adb-usb drivers which might trigger the application to know that your phone is there.

I had the same problem, turns out one of the task killer apps that I had been using had killed the sync process. Might be a plan to check if the same has happend to you.
Florida.

Hi Princedwi and Florida,
Thanks for the replies. I'm confident that my sync process is still running as I've tried numerous reboots of phone and PC so the task killer wouldn't have had chance to stop the process. However I will give it a go just to make sure.
Regarding the SDK, I'll try that when I get home. I used to have the SDK installed but then I did a re-install of windows and haven't bothered installing the sdk yet. May well work, I'll let you know.
Ta
M

Hi,
Ok tried it at home. The SDK isn't installing in the same way as I remember it doing last time. A DOS box flashes up and then disappears when I run SDK setup.exe.
Any other ideas?
Ta
M

2.0.18 is out now... should be W7 compatible -
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=847&news_id=471

I had to install the Vista 64 bits drivers twice to get them working properly. The first time my hero appeared as "HTC Hero ADB". Rebooted, connected to USB, opened notifier, selected PC-Sync and reinstalled drivers (always choosing the folder where HTC should be leaving their drivers). This second time it appeared as "MY HTC" and it worked fine then. So just try again until you see the magic word "My HTC".

yrreP said:
2.0.18 is out now... should be W7 compatible -
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=847&news_id=471
Click to expand...
Click to collapse
I've installed it today on my 7 64bit ultimate installation, and still no avail, i installed the vista x64 drivers and it worked.
Gr. B

martint235 said:
The SDK isn't installing in the same way as I remember it doing last time.
Click to expand...
Click to collapse
Because from android 1.6 setup process has changed in SDK. Normally it opens a windows from where you can add the version of android SDK you want and install the driver.
martint235 said:
A DOS box flashes up and then disappears when I run SDK setup.exe.
Click to expand...
Click to collapse
Same problem here with windows 7 64bit. Not sure if it's related to java environnement installed (For example when i installed JRE on my win7 64 the JAVA_HOME env variable was not set, i had to do it manually).
martint235 said:
Any other ideas?
Click to expand...
Click to collapse
Nope for now but if I found the problem be sure i'll post it here.

Ok I found the solution. My problem is that I've installed only the JRE but according to the requirements (developer.android.com/intl/fr/sdk/requirements.html) we need the JDK also.
So i've uninstalled the JRE 1.6 (64bit) I had, and installed the JDK 1.6 (32bit as i saw many ppl having problem with 64bit and android SDK). And it worked, I run againg the "SDK Setup.exe" and it opened the windows as intended.

I had the same problem, even with 2.0.18. what I did was install HTC Sync 2.0.18 (with the drivers copied in Program Files\HTC\HTC Driver\Vista_x64). then go to device manager, ADB interface, update driver, browse for a list of compatible software and choose My HTC.
after rooting it (although I'm not sure this is the cause) it happened now and then to fail to get recognized by the computer so I followed the same steps to update the drivers to My HTC.

I can't install HTC Sync 2.0.18, it gives an error about some resource file not found and closes. I tried on two different computers with the same result. Anyway 2.0.8 works fine here after I reinstalled the 64 bits driver until it was detected as "My HTC".

the same for me.
after update to version 2.0.18 my win7 64bit didnt find my phone anymore...

Related

Problems With Qpst

I am unable to use qpst. install says unable to register several files with computer. program runs but can't find a server. any ideas?
reinstall QPST and make sure you have administrative privileges on the account that you are installing on.
I have reinstalled several times. every time it gives me the same error. I am the admin, as I am the sole user. I tried reinstalling all files in the wiki several times. The program does run, it just doesn't find a server. it is able to recognize my phone, I can't do anything with it though. i am using vista FYI
Is your internet connection on with your PC when your opening QPST?
yes. I use dsl
Being the only account on a vista machine does not mean you are the admin, and further more the admin account is hidden. If you install anything and I mean anything at all, get used to right clicking on an installer and choosing the command "run as administrator". Or unhide the admin account and do all installs from there and use the other account for day to day use. This is the method I use. I had problems running so many programs when I first got vista. There are also options to run programs in XP compatibility mode, like when I use webjal.
Read this if you want to unlock admin in vista Or just make sure you right click and run as administrator. This also fixed many issues I had with BuildOS too.
very interesting...thanks for the tip...Im reading up on it now....those sneaky SOB's
I unlocked the admin and logged into it. I reinstalled all the files and still ran into the same problem. I almost wonder if its because i'm running a lap top
the following files fail to self-register during install
PhoneLib.dll
PhonePropLib3.dll
PhonePropLib4.dll
SerialPortLib.dll
QPSTProxyComponents.dll
all of these are in C:\Program Files\QPST\bin
I am on a Dell laptop running vista, and I only installed qpst after I learned the admin account trick, so I can offer no other help. Sorry man!
Edit, what build are you using and where was it acquired?
im using 215 from the wiki
I am using that version from that source also. What is your machine's specs? 64 bit? 32 bit? home or pro? etc... Lets try to get all this information down so we can see whats different.
im running the 32 bit version of vista on a duo core pentium. its an acer laptop. i'm surprised i can't find anything on this on the internet. I think that windows updates may have gotten me. maby its time for the cure all format the hard drive.

HTC Drivers

Hey, I was wondering if anyone had a link to download the HTC Bootloader drivers. It fails when I try and load "something" in Windows.
Thanks.
p.s: This will lead to good things...
The only drivers that I am aware of are the ones that are in the Android SDK Toolbox and in the HTC Sync program. Correct me if I am wrong, but as far as I know, they aren't specific drivers ie "bootloader" drivers. They are just drivers to get your comp to recognize the phone when its attached.
I'm assuming this is something you're expirementing with to get root via the adb in recovery, if so, good luck.
-------------------------------------
Sent via the XDA Tapatalk App
Hi crax0r,
The folks at Android (aka Google) provide these instructions for installing the drivers. It involves installing their SDK first, and installing Java for that, and an IDE called eclipse.... UGH.
The HTC "Sync" Application that hoovnick is referring to can be found here.
It has been so long ago that I installed drivers (on a WinXp x32 laptop) that I can't remember what order I did things in, whether or not the driver used by HTC sync is sufficient for fastboot but not adb (or vice versa), whether I did the SDK install first, etc etc etc. As a matter of fact, it's been so long ago that the computer that I did it on is now dead, and here I am using a Linux machine.
For all I know, the order you do things in affects the outcome - it sure seems like a lot of folks with Windows 7 complained about driver troubles.
One thing is for sure, though - setting up the entire Android SDK (+ Java + Eclipse + ...) in order to install a device driver has to be the worlds most roundabout way of doing a driver install.
If you are considering using the "fastboot" method to install Amon_RA's recovery boot, you might try just installing HTC Sync first, and see if that is sufficient for getting fastboot talking to the phone. That install is way, way easier than setting up the SDK to get a driver installed.
The other thing which is an option, if you are a little bit Linux-savvy, is to boot one of those "Live CDs" (Ubuntu, SuSe, etc) on your PC - there are no drivers to install in the case of Linux, you just need to be running as "root" on the Live (linux) CD to get fastboot to talk to the phone. The downloads (fastboot for Linux and the Amon_RA recovery image) are small, and they will both easily fit in the /tmp folder of the Linux (Live CD) boot on the PC.
Once you have Amon_RA on the phone, you won't need the SDK any longer, unless you want to start doing dev-like things; that's why a one-time boot into Linux would also work.
bftb0
I <3 Ubuntu. It's amazing!
bftb0, I am trying to install only the driver from the SDK tools, but when I follow the instructions for a fresh install, and point windows to the folder with the driver in it, windows says it can't find a driver there. What am I doing wrong here?
crax0r said:
It's OK. I'm running Ubuntu now.
Click to expand...
Click to collapse
Excellent. Just remember to always run fastboot as root, and if using adb, then the first time after you boot (the PC), run adb as root.
The reason is that by default, Ubuntu won't let an unprivileged user access the USB.
Since I have adb and fastboot in my Ubuntu (regular user) PATH, I usually just do a
$ sudo `which adb` blah-blah-blah
or
$ sudo `which fastboot` blah-blah-blah
bftb0
hoovnick said:
bftb0, I am trying to install only the driver from the SDK tools, but when I follow the instructions for a fresh install, and point windows to the folder with the driver in it, windows says it can't find a driver there. What am I doing wrong here?
Click to expand...
Click to collapse
I don't know - I've already forgotten everything I did with the driver install in Windows, and I don't currently have a working Windows machine. Sorry I can't be of more help. As I said, the troubles people have been having seem to depend on which version of Windows (Xp/Vista/7), whether its x32 or x64, phase of the moon, etc. Seems like people run into snags on Win7 or x64 versions of Windows more than Xp-32, but I don't know why that is.
Keep plugging away at it. If you are looking for resources to help resolve the problem, I would go look at docs relating to Windows driver install troubleshooting - the driver install problem seems to be a Windows issue, not really anything to do with the SDK.
bftb0
hoovnick said:
bftb0, I am trying to install only the driver from the SDK tools, but when I follow the instructions for a fresh install, and point windows to the folder with the driver in it, windows says it can't find a driver there. What am I doing wrong here?
Click to expand...
Click to collapse
Sounds like what happened to me. i had to hit the icon at the top of my phone that showed the usb cable.. i had to switch charge only to disk drive "mount as disk drive"... folder popped right up on my windows machine asking how i wanted to open the file
I have the SDK running and my phone being recognized on my computer with Vista but I have another one running XP 32 bit and windows will NOT recognize the .inf? Any ideas? I deleted all previous HTC drivers and tried that approach but nothing seems to be working.

Can't ODIN?

So, I've never had a problem with ODIN before, but today, while trying to ODIN back to stock (Obsidian V2 isn't working, so I'm seeing if that's the problem) I got the little Windows Error Message that says "USB Device Not Recognized" and then some other bull****. I know that I installed the Drivers (at least I think they were the right drivers) and I plugged into all 4 of my USB ports and still get the same message.
I had the same issue once. Try uninstalling the drivers you have and download and install a fresh set. That worked for me.
hmmm... I tried that (numerous times) and it still isn't working. All I get is "USB Device Not Recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." The drivers are installed, reinstalled, and re-reinstalled. I even tried to go in and change it to the right drivers myself, but no dice...
I had this problem, and got it fixed. Download the 64 bit drivers, you can find the link in the vibrant bible, and it should dl as a zip file. Unzip it on your pc, then from your windows device manager, reinstall the drivers for the unrecognized device, and point it at the 64 bit drivers folder you just unzipped. It should load the drivers and be recognized. If other devices also pop up, point them at the same folder. I did this oj a 32 bit win7 system and it worked great. Good luck.
Sent from my Vibrant running Macnut R10
kuhan said:
hmmm... I tried that (numerous times) and it still isn't working. All I get is "USB Device Not Recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." The drivers are installed, reinstalled, and re-reinstalled. I even tried to go in and change it to the right drivers myself, but no dice...
Click to expand...
Click to collapse
try a different computer, i have had this happen to me, google how to uninstall ghost drivers or hidden drivers.
Br1cK'd said:
I had this problem, and got it fixed. Download the 64 bit drivers, you can find the link in the vibrant bible, and it should dl as a zip file. Unzip it on your pc, then from your windows device manager, reinstall the drivers for the unrecognized device, and point it at the 64 bit drivers folder you just unzipped. It should load the drivers and be recognized. If other devices also pop up, point them at the same folder. I did this oj a 32 bit win7 system and it worked great. Good luck.
Sent from my Vibrant running Macnut R10
Click to expand...
Click to collapse
Wait, I'm confused... what do you mean point it at the 64-bit drivers? I'm not much of a Windows guy...
djkdawg said:
try a different computer, i have had this happen to me, google how to uninstall ghost drivers or hidden drivers.
Click to expand...
Click to collapse
I've only got the one Windows machine at my house... I can't do anything else until my mom gets back into town this weekend.
Sorry I assumed you were somewhat of an advanced user. If you are using a windows system, download and unzip the 64 bit drivers I mentioned above. Access Windows device manager from the control panel to view the systems devices. The devices that are not loaded properly will be easy to identify. You the right click on the device, choose "reinstall driver", then "have driver file" (or something very similar, i don't have the specific verbage in front of me), and then select the folder where you unzipped the previously mentioned 64 bit drivers. It should then load the drivers and recognize the device. As a note, you should have your phone in dl mode and plugged in so that windows actively sees the phone.
Hope this helps and its not over your head. I work in IT sometimes my explanations can be too technical, but i tried not to do that here. If your near central colorado I'd offer some in person help at this point. Hope you can get it fixed.
Sent from my Vibrant running Macnut R10
Br1cK'd said:
Sorry I assumed you were somewhat of an advanced user. If you are using a windows system, download and unzip the 64 bit drivers I mentioned above. Access Windows device manager from the control panel to view the systems devices. The devices that are not loaded properly will be easy to identify. You the right click on the device, choose "reinstall driver", then "have driver file" (or something very similar, i don't have the specific verbage in front of me), and then select the folder where you unzipped the previously mentioned 64 bit drivers. It should then load the drivers and recognize the device. As a note, you should have your phone in dl mode and plugged in so that windows actively sees the phone.
Hope this helps and its not over your head. I work in IT sometimes my explanations can be too technical, but i tried not to do that here. If your near central colorado I'd offer some in person help at this point. Hope you can get it fixed.
Sent from my Vibrant running Macnut R10
Click to expand...
Click to collapse
ah, thanks... I wouldn't call myself advanced... adept at best. Before I got the Vibrant, I was a HARDCORE Apple fan... Still an Apple fan, but not so hardcore lol
So I tried doing exactly what you said and it keeps saying "Your device drivers are already up-to-date" even though it still shows up as "Unknown Device" and already said "Device Driver Software could not be found"
Did you let it auto detect the driver or did you select have disk and then browse to the unzipped driver folder?
Sent from my Vibrant running Macnut R10
Br1cK'd said:
Did you let it auto detect the driver or did you select have disk and then browse to the unzipped driver folder?
Sent from my Vibrant running Macnut R10
Click to expand...
Click to collapse
I tried both.
At this point, the last advice i have is to completely uninstall all drivers for the galaxy s, from add remove programs, then reboot your pc and try the 64 bit installation again before reinstalling the normal drivers, if that doesnt work, see if you can use a friends pc, install the normal drivers and see if it works on a different computer.
Sent from my Vibrant running Macnut R10

[Q] ADB on Windows 8

I've been unable to install the ADB drivers for the Nook Tablet on Windows 8. I get as far as browsing to the folder which contains the inf file after clicking on Have Disk... and I get a message saying Windows could not find driver software for your device. I've tried on two different computers.
Has anyone had any luck installing the ADB drivers for the NT? I'm running Windows 8 RTM.
question: why would you have windows 8...
whatever
If I am correct I heard you need to disable drivers signature checking by Windows (google it, shouldn't be hard) and then it works like 7.
get you started:
http://www.google.com/search?client...pw.r_qf.&fp=5cc52e1fec28dbe3&biw=1333&bih=602
424aca said:
question: why would you have windows 8...
whatever
]
Click to expand...
Click to collapse
Because many people are allowed to have it for beta testing as well as corporate enterprise testing. It isn't pirated if that is the reason for the why followed by the whatever.
my bad homie, wasn't accusing you of nothing
but my reply did it work?
(Shrug) I didn't post with the problem I was just addressing what seemed like a possible disgust emotion brewing for having pirated software. Just wanted to set the record straight for those not in the know about Win 8's release status.

Andydroid "Cannot start render server thread : render server failed error"

Following are thing that i have tried :
1. tried to run it as admin
2. deleted all of the vms and created a new one
3. restrated it
I have the same issue, it started after I closed it, it seems. Nothing seems to fix it...I'd suggest going to Memu anyway. Seems to work quite a bit better.
I have figured it out! You need to uninstall all vmware products, and andy from your computer. Then you need to install VirtualBox, then after that, reinstall andy.
ItsMeReed said:
I have figured it out! You need to uninstall all vmware products, and andy from your computer. Then you need to install VirtualBox, then after that, reinstall andy.
Click to expand...
Click to collapse
It worked! Thanks
VMware is part of the installer of Andyroid... So this fix does not work. If you install Andy, and want it working, you will need VMware..
Sossa_A4 said:
VMware is part of the installer of Andyroid... So this fix does not work. If you install Andy, and want it working, you will need VMware..
Click to expand...
Click to collapse
exact, so how to fix this issue ?
How to properly uninstall andy
Hello, plese, can you hekp me, how can I properly delete my VM and Andy, because if I uninstall wit the option delete user data, when I reinstall I still have the error render server failed error?
Thanks for your answer.
I upgraded from Win 7 to Win 10 and had the same error. This worked for me: Uninstalled VMware Player and VMware VIX from Settings>Programs and REBOOTED my PC. Then ran the two .msi files (Windows Installer Packages) from C:\Program Files\AndyOfflineInstaller46.2\VMW. Remember to REBOOT your PC, and you'll be fine.
i run the setup again inside Program Files\AndyOfflineInstallerxx.x folder
no uninstall nor restart needed for me atleast.

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