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Hi,
I know there have been threads on this before but largely they just mention installing the Vista 64 bit drivers (done that). I'm running Windows 7 64 bit with the Vista 64 bit drivers and MCR 2.8 (although I was on stock and 2.2 with the same problem). HTC Sync on the phone just will not find it on the PC. I can mount the SD card with no trouble, just problems with Sync.
Any suggestions as to what I can do? Please feel free to direct me to another thread that I've missed so long as it's not just about the drivers.
Ta
M
martint235 said:
Hi,
I know there have been threads on this before but largely they just mention installing the Vista 64 bit drivers (done that). I'm running Windows 7 64 bit with the Vista 64 bit drivers and MCR 2.8 (although I was on stock and 2.2 with the same problem). HTC Sync on the phone just will not find it on the PC. I can mount the SD card with no trouble, just problems with Sync.
Any suggestions as to what I can do? Please feel free to direct me to another thread that I've missed so long as it's not just about the drivers.
Ta
M
Click to expand...
Click to collapse
In addition to HTC sync and the drivers, have you tried getting the android sdk? I know that I had issues with HTC sync finding my phone as well when syncing it to Win7 x64, so try following this guide here, it might allow HTC sync to view the phone properly. The guide teaches you how to setup adb-usb drivers which might trigger the application to know that your phone is there.
I had the same problem, turns out one of the task killer apps that I had been using had killed the sync process. Might be a plan to check if the same has happend to you.
Florida.
Hi Princedwi and Florida,
Thanks for the replies. I'm confident that my sync process is still running as I've tried numerous reboots of phone and PC so the task killer wouldn't have had chance to stop the process. However I will give it a go just to make sure.
Regarding the SDK, I'll try that when I get home. I used to have the SDK installed but then I did a re-install of windows and haven't bothered installing the sdk yet. May well work, I'll let you know.
Ta
M
Hi,
Ok tried it at home. The SDK isn't installing in the same way as I remember it doing last time. A DOS box flashes up and then disappears when I run SDK setup.exe.
Any other ideas?
Ta
M
2.0.18 is out now... should be W7 compatible -
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=847&news_id=471
I had to install the Vista 64 bits drivers twice to get them working properly. The first time my hero appeared as "HTC Hero ADB". Rebooted, connected to USB, opened notifier, selected PC-Sync and reinstalled drivers (always choosing the folder where HTC should be leaving their drivers). This second time it appeared as "MY HTC" and it worked fine then. So just try again until you see the magic word "My HTC".
yrreP said:
2.0.18 is out now... should be W7 compatible -
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=847&news_id=471
Click to expand...
Click to collapse
I've installed it today on my 7 64bit ultimate installation, and still no avail, i installed the vista x64 drivers and it worked.
Gr. B
martint235 said:
The SDK isn't installing in the same way as I remember it doing last time.
Click to expand...
Click to collapse
Because from android 1.6 setup process has changed in SDK. Normally it opens a windows from where you can add the version of android SDK you want and install the driver.
martint235 said:
A DOS box flashes up and then disappears when I run SDK setup.exe.
Click to expand...
Click to collapse
Same problem here with windows 7 64bit. Not sure if it's related to java environnement installed (For example when i installed JRE on my win7 64 the JAVA_HOME env variable was not set, i had to do it manually).
martint235 said:
Any other ideas?
Click to expand...
Click to collapse
Nope for now but if I found the problem be sure i'll post it here.
Ok I found the solution. My problem is that I've installed only the JRE but according to the requirements (developer.android.com/intl/fr/sdk/requirements.html) we need the JDK also.
So i've uninstalled the JRE 1.6 (64bit) I had, and installed the JDK 1.6 (32bit as i saw many ppl having problem with 64bit and android SDK). And it worked, I run againg the "SDK Setup.exe" and it opened the windows as intended.
I had the same problem, even with 2.0.18. what I did was install HTC Sync 2.0.18 (with the drivers copied in Program Files\HTC\HTC Driver\Vista_x64). then go to device manager, ADB interface, update driver, browse for a list of compatible software and choose My HTC.
after rooting it (although I'm not sure this is the cause) it happened now and then to fail to get recognized by the computer so I followed the same steps to update the drivers to My HTC.
I can't install HTC Sync 2.0.18, it gives an error about some resource file not found and closes. I tried on two different computers with the same result. Anyway 2.0.8 works fine here after I reinstalled the 64 bits driver until it was detected as "My HTC".
the same for me.
after update to version 2.0.18 my win7 64bit didnt find my phone anymore...
Hey, I was wondering if anyone had a link to download the HTC Bootloader drivers. It fails when I try and load "something" in Windows.
Thanks.
p.s: This will lead to good things...
The only drivers that I am aware of are the ones that are in the Android SDK Toolbox and in the HTC Sync program. Correct me if I am wrong, but as far as I know, they aren't specific drivers ie "bootloader" drivers. They are just drivers to get your comp to recognize the phone when its attached.
I'm assuming this is something you're expirementing with to get root via the adb in recovery, if so, good luck.
-------------------------------------
Sent via the XDA Tapatalk App
Hi crax0r,
The folks at Android (aka Google) provide these instructions for installing the drivers. It involves installing their SDK first, and installing Java for that, and an IDE called eclipse.... UGH.
The HTC "Sync" Application that hoovnick is referring to can be found here.
It has been so long ago that I installed drivers (on a WinXp x32 laptop) that I can't remember what order I did things in, whether or not the driver used by HTC sync is sufficient for fastboot but not adb (or vice versa), whether I did the SDK install first, etc etc etc. As a matter of fact, it's been so long ago that the computer that I did it on is now dead, and here I am using a Linux machine.
For all I know, the order you do things in affects the outcome - it sure seems like a lot of folks with Windows 7 complained about driver troubles.
One thing is for sure, though - setting up the entire Android SDK (+ Java + Eclipse + ...) in order to install a device driver has to be the worlds most roundabout way of doing a driver install.
If you are considering using the "fastboot" method to install Amon_RA's recovery boot, you might try just installing HTC Sync first, and see if that is sufficient for getting fastboot talking to the phone. That install is way, way easier than setting up the SDK to get a driver installed.
The other thing which is an option, if you are a little bit Linux-savvy, is to boot one of those "Live CDs" (Ubuntu, SuSe, etc) on your PC - there are no drivers to install in the case of Linux, you just need to be running as "root" on the Live (linux) CD to get fastboot to talk to the phone. The downloads (fastboot for Linux and the Amon_RA recovery image) are small, and they will both easily fit in the /tmp folder of the Linux (Live CD) boot on the PC.
Once you have Amon_RA on the phone, you won't need the SDK any longer, unless you want to start doing dev-like things; that's why a one-time boot into Linux would also work.
bftb0
I <3 Ubuntu. It's amazing!
bftb0, I am trying to install only the driver from the SDK tools, but when I follow the instructions for a fresh install, and point windows to the folder with the driver in it, windows says it can't find a driver there. What am I doing wrong here?
crax0r said:
It's OK. I'm running Ubuntu now.
Click to expand...
Click to collapse
Excellent. Just remember to always run fastboot as root, and if using adb, then the first time after you boot (the PC), run adb as root.
The reason is that by default, Ubuntu won't let an unprivileged user access the USB.
Since I have adb and fastboot in my Ubuntu (regular user) PATH, I usually just do a
$ sudo `which adb` blah-blah-blah
or
$ sudo `which fastboot` blah-blah-blah
bftb0
hoovnick said:
bftb0, I am trying to install only the driver from the SDK tools, but when I follow the instructions for a fresh install, and point windows to the folder with the driver in it, windows says it can't find a driver there. What am I doing wrong here?
Click to expand...
Click to collapse
I don't know - I've already forgotten everything I did with the driver install in Windows, and I don't currently have a working Windows machine. Sorry I can't be of more help. As I said, the troubles people have been having seem to depend on which version of Windows (Xp/Vista/7), whether its x32 or x64, phase of the moon, etc. Seems like people run into snags on Win7 or x64 versions of Windows more than Xp-32, but I don't know why that is.
Keep plugging away at it. If you are looking for resources to help resolve the problem, I would go look at docs relating to Windows driver install troubleshooting - the driver install problem seems to be a Windows issue, not really anything to do with the SDK.
bftb0
hoovnick said:
bftb0, I am trying to install only the driver from the SDK tools, but when I follow the instructions for a fresh install, and point windows to the folder with the driver in it, windows says it can't find a driver there. What am I doing wrong here?
Click to expand...
Click to collapse
Sounds like what happened to me. i had to hit the icon at the top of my phone that showed the usb cable.. i had to switch charge only to disk drive "mount as disk drive"... folder popped right up on my windows machine asking how i wanted to open the file
I have the SDK running and my phone being recognized on my computer with Vista but I have another one running XP 32 bit and windows will NOT recognize the .inf? Any ideas? I deleted all previous HTC drivers and tried that approach but nothing seems to be working.
1 : Download and Install :
Zune
NetFx4
2 : Create vm_web folder on C: extract the contents of the setup Windows phone 7 tools (vm_web.exe) package with winrar to C:\vm_web\
3 : Go to the folder and open the file baseline.dat in notepad
4 : Look for the section named [gencomp7788]
5 : Change the value InstallOnLHS from 1 to 0
Change the value InstallOnWinXP from 1 to 0
Save and close baseline.dat
6 : CMD+R C:\vm_web\setup.exe /web
Wait wait wait...
More simpler method below:
Originally posted here:
http://forum.xda-developers.com/showpost.php?p=9916269&postcount=176
Hello everyone,
I want to simplify all those who want to install Windows Developer Phone Tools on Windows XP:
1) download the complete package at the official site
http://go.microsoft.com/fwlink/?LinkId=201927
2) extract the downloaded package to a folder
3) copy and overwrite the file attached to the folder where you extracted the package
http://forum.xda-developers.com/attachment.php?attachmentid=467731&d=1292709004
4) run the batch file Install ...
Click to expand...
Click to collapse
I have used this method couple of times and I confirm it working on XP except you can not run emulator, that is not required in our case either I guess.
The problem is that I still could not unlock WP7. It stucks at Chevron unlocker stage. The same problem has been reported by almost all users here. I haven't witnessed anyone unlocking WP7 through WIndows XP machine.
i dont get the last part ......... what shuld i do
6 : CMD+R C:\vm_web\setup.exe /web
..[/QUOTE]
explanation
elvador said:
i dont get the last part ......... what shuld i do
6 : CMD+R C:\vm_web\setup.exe /web
..
Click to expand...
Click to collapse
[/QUOTE]
"CMD+R" = Run
"C:\vm_web\setup.exe" = $path where you extracted vm_web.exe
"/web" = this is option for web installation
Here's the way I got it to work,
bazinga said:
I finally got it to install on XP!
Here's what I did,
Download the .iso file (it's at the bottom of the page) :
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=04704acf-a63a-4f97-952c-8b51b34b00ce
After, make a new folder on your desktop and extract the ".iso" file into the folder.
Next, I grabbed the ".zip" file from here, : http://forum.xda-developers.com/showpost.php?p=9618980&postcount=81
Take the baseline.dat from the .zip file and replace it in the one with the extracted .iso files. Then just run setup.exe from the file. It should work! But make sure you have about 3 gb free from your hard drive. And emulator doesn't work, but I'm sure its fine if your not a developer.
Remember to hit the thanks button if it worked for you!
Click to expand...
Click to collapse
But I still can not get chevron to work.
bazinga said:
Here's the way I got it to work,
But I still can not get chevron to work.
Click to expand...
Click to collapse
yup.
The procedure is same as posted in post # 2.
And with the same result too. Chevron opens but gives error.
i couldnt get chevron to work either on xp. i finally broke down and reloaded my vista and got it working. took me over two days to install vista and all the updates and service packs. i got an old slow computer.
How can install on Window7?
Excusme for my bad english
does the chevron executable even work on XP ?
u wouldnt want to use the SDK on XP if chevron doesnt
Soo?? Somebody got it working or what?
jcsy said:
does the chevron executable even work on XP ?
u wouldnt want to use the SDK on XP if chevron doesnt
Click to expand...
Click to collapse
SDK is useful in a sense that it atleast makes Chevron open on a XP machine. Without SDK, you can not even open Chevron.
But once you click unlock in Chevron, it always gives you error whatever you do.
I personally had to install WIndows 7 Ultimate on my laptop and then the whole process was like of 20 minutes hardly. No problems faced. The tutorials posted are fantastic and makes your life easy.
Exploring unlocked and activated WP7 on HD2
So we have to purchase Windows 7 and delete everything?
I do not have money to do this...I hope the devs find a way.
I LOVE windows phone even in the sad state mine is in. I have a Zune HD, and I haven't used it since WP7 came onto my HD2...If I could access the marketplace, I'd love it...guess I'll have to download it (windows 7) tonight...
i had the chevron unlocker working with XP SP3. I'll try it again in a bit to verify it again. will let you all know.
I checked and double checked. My phone was already unlocked, so i performed a Re-lock.
Ofcourse, I couldn't get it unlocked again under XP. Having probs now as well with Win7. Scratching my head now. lol
elvador said:
i dont get the last part ......... what shuld i do
6 : CMD+R C:\vm_web\setup.exe /web
..
Click to expand...
Click to collapse
There is no any SETUP.EXE!
Oh I found, used not winrar an the 1st time
When i run setup exe i the last passage it tells me that it cant install .NEt framework 4 multi-targeting package....whats that? please help me!
ow it tells me that i cant install the emulater x86...please
ChriGothiMark said:
ow it tells me that i cant install the emulater x86...please
Click to expand...
Click to collapse
Emulator will never work on XP nor its required for you as you are willing to deploy things on actual device i.e. your HD2. In short, forget emulator.
For DotNet 4 issue, try installing it seperately.
great!!!!!!!!!!!!!!!!!!!
If I am reading this right, having the SDK installed on XP is beneficial regardless if Chevron works or not. This is how I see the events playing out:
Use a Wiindows 7 Machine to do the unlocking process with Chevron
Use the XP machine to do the side-loading of applications.
Once the Chevron process is complete, there should be no need for a Windows 7 based machine, as the app loading will work fine from XP.
Am I correct with how I laid that out? I ask because my main workstation is an XP machine. I have 2 Windows 7 machines (my HTPC and my laptop are both Win7); the HTPC is buried under/behind the TV and does not have easily accessible USB ports, and the laptop has a small (17") screen and I can barely see what I am doing on it, which makes it a non-feasible option.
Now, if I were to use the laptop for a few minutes to do the unlocking with Chevron, I should (in theory) be able to perform all of the other options on my XP machine...I hop I am correct with that assumption, as it will be the best way for me to go about it.
jmhecker said:
If I am reading this right, having the SDK installed on XP is beneficial regardless if Chevron works or not. This is how I see the events playing out:
Use a Wiindows 7 Machine to do the unlocking process with Chevron
Use the XP machine to do the side-loading of applications.
Once the Chevron process is complete, there should be no need for a Windows 7 based machine, as the app loading will work fine from XP.
Am I correct with how I laid that out? I ask because my main workstation is an XP machine. I have 2 Windows 7 machines (my HTPC and my laptop are both Win7); the HTPC is buried under/behind the TV and does not have easily accessible USB ports, and the laptop has a small (17") screen and I can barely see what I am doing on it, which makes it a non-feasible option.
Now, if I were to use the laptop for a few minutes to do the unlocking with Chevron, I should (in theory) be able to perform all of the other options on my XP machine...I hop I am correct with that assumption, as it will be the best way for me to go about it.
Click to expand...
Click to collapse
You are absolutely right. This is what I was doing before I moved back to NAND Android.
Applications can be deployed from a Windows XP machine if tools are installed.
Sorry to make a whole thread for this, but I don't have enough posts to post in the development section thread.
I'm trying to run S-OFF, and the HTC drivers we're told to first download from the site (the standard lazy panda page, I can't link it because I don't have enough posts..). Don't seem to work for me. The most certainly say "windows" next to the download link, but when I run it, it says, "This driver installer is not supported in this operating system!"
Now I am running windows 8, but I've seen several posts from people running W8 on the S-OFF thread saying that it worked flawlessly for them. I also tried running the installer in both windows 7 and windows xp compatibility mode.
Any ideas?
download the ones in regawmod thread. make sure you install the 64bit drivers if you are running 64bit. I believe the ones in lazy pandas are 32bit drivers.
Well, I gave that a shot. They unfortunately seem to be the exact same drivers, or at least with the exact same file name. Either way, I got the same error with those
And you're right, I am on 64bit. I don't see any place to download different versions of the drivers. Both those pages only give one option.
Shadnic said:
Well, I gave that a shot. They unfortunately seem to be the exact same drivers, or at least with the exact same file name. Either way, I got the same error with those
And you're right, I am on 64bit. I don't see any place to download different versions of the drivers. Both those pages only give one option.
Click to expand...
Click to collapse
I keep having the same problem. And everywhere i have looked it the same driver. I might try and download the latest HTC Sync to see if that helps.
I am running Windows 8 64-bit, and found the solution after researching. You need to expand a zip of the HTC drivers, launch device manager, locate the unknown device identified with a question mark that represents your LTEVO, right click on this icon, and manually install the drivers by browsing to the location where you expanded the drivers. Try that!
I believe I followed this exact procedure, although for the One X, works for the LTEVO:
http://forum.xda-developers.com/showthread.php?t=1775870
Sent from my LTEVO via XDA Premium
So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.
to sideload XAP files you need WP SDK 8, developer account (pay $19/year to Microsoft) and dev unlocked phone with WP SDK... work fine on my Lumia 920 with preview for developers...
Didn't I say I was able to do that? Yeah I can. But pc won't recognize my device.
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
dxdy said:
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
Click to expand...
Click to collapse
I swear to god, I have windows 8.1 64 bit, all on 2laptop and 1 desktop. All have Nokia Software Update and Nokia care suite thing. Maybe last month, or 20 days, I did side load amazing spider man 2 just fine. But today, it's not reading my phone. Again, I swear, I did not install or uninstall anything on both laptops and desktop. It just suddenly stops working. Or maybe it uninstalled itself from all 2 laptops and 1 desktop?
or maybe is hardware problem with USB connector on phone
Or an issue with the update. I was having all kinds of issues connecting to blue tooth devices after the update. A couple of hard resets and a fresh profile later and most of the kinks are worked out.
If all your computers and cords work, the only thing left is the device. It's either hardware or software, and the easiest thing to test is to put it into recovery mode and see if it detects it / can write to it.
I have the same problem but in a different scenario. I have bought a new Nokia 215. Its user manual says it can connect to a PC as a removable drive when it has a memory card in it. That's one of the reasons why I bought it in the first place.
To my utter disappointment, the same error (device descriptor failed) showed up. I tried to use google but couldn't find any useful solution. Tried other thing, eg changing cable, PC, USB slot etc but nothing worked out.
Then I connected it to a computer with linux and it worked in the first try. The memory card was accessible as a removable drive and I could easily read and write files.
I am amazed how poorly the programmers at Microsoft have been working lately that a phone made by Microsoft can't connect to a PC OS written by Microsoft.
QUOTE=hoursenghong;54447087]So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.[/QUOTE]