My friend received her Eris 2.1 OTA update from stock 1.5 today. She tells me half her contacts (previously synced from her last VZW phone, a two year old Envy) are gone, as well as a bunch of other settings, apps, etc.
Anyone else having these issues as well? She's none too happy, specifically about the losing the contacts. Any work arounds? I recall a similar thing happening to the Droids when they received their first OTA update...something about exporting and re-importing the contacts?
TIA!
I didn't get the OTA because of root but as long as her contacts were synced with her google account it shouldnt have touched anything with her contacts that wouldnt have been restored when she signed in.
actually I have a coworker who got the update and all of her contacts restored except for the ones which she had assigned a ringtone to (mostly family). She wound up having to reenter the contacts because they disappeared from the gmail site also. I made sure to export my gmail contacts so that if something screwed up I could restore them back on line.
None of mine were corrupt. In fact, my phone kept everything that was on it, including wallpapers. All ringtones that were assigned were still attached.
thanks guys. a call to VZW cleared it up, she entered some code into the dialer, reset the phone, all contacts except a couple were restored. most apps were uninstalled however, as well as phone customizations. kinda a PITA but it's back up and running so it's all good. thanks for the responses!
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Did a full nandbackup and have checked back with my original eris 2.1 which has my most current google contact list and my stored text messages.
When i check the last time i google sync'd my contacts to the exchange server (on original eris 2.1 setup) it says 9/29/10 (today) but when I flash my new kaosfroyo the contact list does not include any additions ive made since i purchased the phone.
All contacts were always saved in the google contact list in an effort to backup data on a server instead of just the phone.
Would the best bet be to wipe the ROM and flash again and try to let google re-sync? Or is this an issue I will need to take up with Verizon (for the longest time it would say "this service is temp unavailable" in the sync options)?
Also, is it possible to have my text messages imported to my new ROM? Nandbackup apparently would not do this-possibly another sync issue?
Btw if this question has been asked I apologize - tried to search through these forums quite a bit to no avail. Any help for a first poster would be much appreciated.
I would have thought if your contacts are "Google" contacts, re-syncing your Google account would bring them all back in.
As to importing SMS/MMS (i.e. text messages and those with pictures) into a freshly flashed ROM, yes you can import them. I do that all the time. I have Titanium Backup installed and before I flash a new ROM I backup SMS/MMS, browser bookmarks, and email account settings. Once you have TB installed, the item you will be looking for to backup for SMS/MMS is called something like "[SMS/MMS] Dialer Storage". In the old ROM, you open TB and backup this item. Flash the new ROM, install TB. Open TB, restore "Data Only" for Dialer Storage and then reboot your phone. Do not open messaging app before you reboot the phone. After the reboot, all your backed up SMS/MMS should be there. The same process works for me for browser bookmarks and email account settings. However, I am not sure but I think backing up the email account settings only works for those accounts which are configured through the stock mail app vice being configured via Menu --> Accounts & Sync.
A word about Titanium Backup: the paid version of the app is well worth the money.
Can you verify that your contacts were synced properly, perhaps going into Gmail and assuring that all your changes are there. If they aren't go back to 2.1, sync again then reflash KaosFroyo. If your changes are there then you could try re-flashing anyways (you may try to reboot and resync first). As far as text messages, I'm not aware of anyway to back them up directly, but they're are great apps that can backup all SMS to your gmail account. Hope this helps a little, good luck!
Just downloaded Titanium and backed up all sms (after a long struggle w/ the app not recognizing that I DID check the allow foreign apps setting)
Will reflash tonight and hope that Google kept everything in order
Thanks for the replies... ill let you know how it turns out tomorrow
Looks like my "sync contacts" with google never officially worked. When I went back to my original eris setup with my current contacts it reverted back to saying last sync 03/xx/10.
I let the phone attempt to sync for nearly 2 hours and still no data sent... I searched through the forums and came across a post saying to flash a new radio in order to establish the connection with google. Are there any better resolutions to this problem or is this the best option?
I am still working on getting titanium to backup my messages - everytime I create a backup with my original eris setup it gives me full backup (160 data apps including sms and mms) but when i flash my new rom it says all data and apps restored to OS yet I still don't have my old texts.
kpd2003 said:
Looks like my "sync contacts" with google never officially worked. When I went back to my original eris setup with my current contacts it reverted back to saying last sync 03/xx/10.
I let the phone attempt to sync for nearly 2 hours and still no data sent... I searched through the forums and came across a post saying to flash a new radio in order to establish the connection with google. Are there any better resolutions to this problem or is this the best option?
I am still working on getting titanium to backup my messages - everytime I create a backup with my original eris setup it gives me full backup (160 data apps including sms and mms) but when i flash my new rom it says all data and apps restored to OS yet I still don't have my old texts.
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Click to collapse
You could always use the contacts app on the phone to export a vcard of your contacts and import it via gmail. I had to do this with my brothers CDMA hero because it just absolutely would not sync with gmail, it would add contacts from gmail to the phone but not the other way around. After we exported as a vcard and imported into gmail manually it has brought down the contacts every time since.
Looked around and found a neat little trick that apparently resets google sync
I used the manage apps and cleared all data for my SMS/MMS dialer storage
Rebooted then reloaded my gmail account and the sync error vanished
f yes
Also downloaded SMS/MMS backup and restore - other than some duplicated messages I now have all my texts.
Yaaaay now I can enjoy my new ROM
So, I've been flashing a variety or ROMs, Bionics and Eugene's Froyos. All has been well until recently, when I noticed I was missing a bunch of my Google contacts. I normally just let them restore in the first sync. Somehow a bunch got wiped out, not found in Contacts online, nor on the Vibrant. Also noticed a bunch of Contact photos were mismatched.
Nandroid restored a flash or two back, and there they are. On the first sync, they disappear again. I had hoped that the cloud would recognize the phone contacts as newer, and save them, but no luck.
Any way to force the Google servers to let the phone overwrite what's there, so I can get my contacts back in both places?
I can hit Airplane mode after a sync and keep the contacts on the phone, and maybe back up to Kies, if that would do any good...
Thoughts, suggestions?
Little frustrated with the Motorola Atrix and wanted to see if anyone had any suggestions.
I am having an issue with SMS messages going to the wrong individual or starting a second threaded conversation with the same contact even though there is only one instance of this contact and one phone number attached. It's very similar to the reported issue 9392 that was supposed to be addressed sometime a while back.
This is my second Atrix and I have experienced the problem on both handsets. My first purchase was back in April of this year and within weeks that problem started to occur. I had tried various custom ROMs and SMS applications - but they all had the same issue.
The second handset was just received this week. I have gone through and completely cleaned up any duplicate contacts and exported them all to a CSV file and re-imported in hopes of finding a culprit contact. I am syncing with Exchange 2007, but had disabled Google Contacts, MotoBlur, Blah, Blah. Now I am only syncing contacts with Google and mail and calendar with Exchange.
I have completely reset the device and running full stock ROM with no applications installed outside of what is included in the image with the phone. Since a majority of my communication is via SMS on my phone - it has become a big hassle. I just get tired of having to apologize and explain my misguided text over and over again.
I have tried several 3rd party SMS apps and all have the same issue.
Anything you guys could suggest would be greatly appreciated. The only thing that I could possibly think of that I have not done is replace the SIM card which is one I got with my first iPhone a few years back.
**Note: I have a WP7 running Mango that does not have this issue.
I'd be leaning toward a bad sim. Why don't you just go to your carrier and get a new one? AT&T has never charged me for a replacement sim. Just explain your issue and that you've tried all other avenues to correct the problem.
For the duplicate thread I was able to solve with
http://forum.xda-developers.com/showthread.php?t=1210840
others said it didnt work if they were syncing facebook contacts.. I dont sync
contacts with anyone but gmail contacts.
but here is the basis of the fix that worked for me
Ok I think I solved it my last solution wasn't did not continue to work.
your contacts need to be stored / saved as
this format +12223331234 and some work with just 2223331234
but all work with the first (so far)
(111) 222-3333, +1-111-222-3333 both fail
if you look how the sms db stores them its like the format first mentioned and when using that format there are no duplicates
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Click to collapse
Well, I tried to replace both the SIM and reformatted the numbers as suggested.
However, neither of those worked - so I dug a little more and narrowed it down to Motoblur and adding accounts under it.
I did find that if I did a hard reset of my phone and then used a new email address to setup a 'New' MotoBlur account (since you can't delete or reset an existing one) and then did not add accounts under MotoBlur - the issue resolved itself.
I still added a google account and exchange account - but everything else, like facebook, I downloaded the application to avoid MotoBlur from aggregating information into.
Hope that makes some sense and thanks for the reply.
1 of my friends contacted me today and I noticed it showed his number not the name. I contacted this friend a few weeks ago so he was in my contact list then. The only changes I made was upgrading from neat from to cm 10.1.
I went to check my contacts and a few of the numbers are missing. I went to my gmail account because it automatically syncs my contacts and noticed it wasn't showing the ones that were missing either. I tried using the restore function in gmail up to the maximum of 30days but it didn't bring back the contacts that were missing. Any ideas how I can get back my missing contacts?
RoRo1990 said:
1 of my friends contacted me today and I noticed it showed his number not the name. I contacted this friend a few weeks ago so he was in my contact list then. The only changes I made was upgrading from neat from to cm 10.1.
I went to check my contacts and a few of the numbers are missing. I went to my gmail account because it automatically syncs my contacts and noticed it wasn't showing the ones that were missing either. I tried using the restore function in gmail up to the maximum of 30days but it didn't bring back the contacts that were missing. Any ideas how I can get back my missing contacts?
Click to expand...
Click to collapse
Maybe ask your friends? I had this type of problem and unfortunately, it was the only solution
I think I figured out why this happened. When I saved those contacts that are missing I saved them as phone contacts and not google contacts. So they were stored in my phone and weren't getting sync'd with my gmail account. After I did the wipe on my phone when installing cm it cleared those contacts since they were stored on my phone. I'm guessing there isnt anyway to get them back now;(
I got my new Nexus 5, and I have been loving the new Hangouts with SMS, but a problem popped up today. Normally when you are on the screen where you can see all the message threads, in the top left you can see your email account and click it to change your Google account, and when you click a thread, that changes to your friends name and you can click that to switch between texts and hangout messages. Perfect, right?
Well mine stopped working like that today. On the thread page, I still see my email addresses to change between, but clicking on a thread no longer changes that to my friends name. It just stays on my email addresses. This makes switching between SMS and hangouts very hard. And it is now IMPOSSIBLE to start a new conversation with SMS without using the entirely different Contacts app.
Here's where things get really weird. I had an older Titanium backup of Hangouts from a few days ago I restored to. Didn't fix it, same problem. Uninstalled it through titanium backup, reinstalled it from the app store, same problem.
The only way to fix it is to do a full recovery restore to a ROM backup I made a few days ago. But this only fixes it for an hour or so, then it goes right back to being broken. The only thing I can think of is maybe Google services is being updated in the background and somehow breaking it, but this should break it for everyone.
Any help here?
I figured it out. Every time i would change the dpi to 360 this would happen. If it's on 370 or 380 it works fine.