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Antha Secure DEMO has locked my Mobile 6 Ameo!
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I really REALLY hope someone might be able to help me here.
I am rather upset at my stupidity.
I was looking for VPN software for PPC.....found this:
http://www.anthavpn.com/webmaker/portal/wmlink_490
But I managed to download the Antha Secure instead and istalled it without checking.
I will Never make same mistake....How I was so stupid (not enough coffee)
I reset my device expecting Cisco able VPN but I was presented with a lock screen (like windows lock ) asking for a password to access my device.
Below the password box is a note saying "password is: demo"
Password demo does not work I am crying.....I have locked my Device!
Unlock code is not my device unlock code
It wont let me make emergency calls or anything......
I am stuck looking at their splash screen...
I can connect via Active sync - I removed the program files relating to this but I cannot get it to stop starting up with my device....
In windows/startup I have:
btdwake
poulook
sddeamon
Anyone rescue me
PLEASE!!!
If you are able to connect with activesync. Can't you just flash your device with Windows Mobile 6 again? That should put you back to start.
Hope that helps
x75
did hard reset
Thanks for reply though......
yarod_g14 said:
Antha Secure DEMO has locked my Mobile 6 Ameo!
--------------------------------------------------------------------------------
I really REALLY hope someone might be able to help me here.
I am rather upset at my stupidity.
I was looking for VPN software for PPC.....found this:
http://www.anthavpn.com/webmaker/portal/wmlink_490
But I managed to download the Antha Secure instead and istalled it without checking.
I will Never make same mistake....How I was so stupid (not enough coffee)
I reset my device expecting Cisco able VPN but I was presented with a lock screen (like windows lock ) asking for a password to access my device.
Below the password box is a note saying "password is: demo"
Password demo does not work I am crying.....I have locked my Device!
Unlock code is not my device unlock code
It wont let me make emergency calls or anything......
I am stuck looking at their splash screen...
I can connect via Active sync - I removed the program files relating to this but I cannot get it to stop starting up with my device....
In windows/startup I have:
btdwake
poulook
sddeamon
Anyone rescue me
PLEASE!!!
Click to expand...
Click to collapse
Maybe someone has a better solution but here goes mine. Download and install Safe Mode for PocketPC. http://www.freewareppc.com/utilities/safemodeforpocketpc.shtml
Soft reset and try to go into safe mode to see if it'll allow you to uninstall. If you can get into the device, at the very least you may be able to edit your registry to disable this buggy software. Let us know how it goes.
It's weird that you can't uninstall the software via ActiveSync though.
Hard reset so sorted but....
Well, the app locks the device on startup. ASks for password (in box under says password : demo - this didnt work with soft keyboard hard keyboard upper and lower case etc...)
So Couldnt actually get to home page...
When I selected the item through active sync add and remove programs it let me click on remove but didnt remove it, just hung
This soft does actually suck. Anthasoft.com's web site needs some TLC but their support got straight onto my issue.
Shame I couldnt wait and reset really.
But SD card intact
Microdrive intact.
Copied program files and my docs out onto PC before Hard reset.
all ok really....jsut missions getting it back together.
yarod_g14 said:
Well, the app locks the device on startup. ASks for password (in box under says password : demo - this didnt work with soft keyboard hard keyboard upper and lower case etc...)
So Couldnt actually get to home page...
When I selected the item through active sync add and remove programs it let me click on remove but didnt remove it, just hung
This soft does actually suck. Anthasoft.com's web site needs some TLC but their support got straight onto my issue.
Shame I couldnt wait and reset really.
But SD card intact
Microdrive intact.
Copied program files and my docs out onto PC before Hard reset.
all ok really....jsut missions getting it back together.
Click to expand...
Click to collapse
Might want to have Safe Mode installed in case this happens to you again with other software. It's saved my butt several times already.
Safe Mode and WM6
Hi,
will Safe Mode 2.x work with WM6?
One the Monocube website they are only talking about WM5 ...
http://www.monocube.com/content/view/5/37/
Did anyone checked this out already?
___
Seq
Sequenzial said:
Hi,
will Safe Mode 2.x work with WM6?
One the Monocube website they are only talking about WM5 ...
http://www.monocube.com/content/view/5/37/
Did anyone checked this out already?
___
Seq
Click to expand...
Click to collapse
I have used it with WM6. Haven't had any problems yet.
Sequenzial said:
Hi,
will Safe Mode 2.x work with WM6?
One the Monocube website they are only talking about WM5 ...
http://www.monocube.com/content/view/5/37/
Did anyone checked this out already?
___
Seq
Click to expand...
Click to collapse
Yes, it works great on WM6. I've had no problems with it and it's even saved my butt once under WM6 already.
Every Sony user knows about "My Xperia" function of their Xperia Device. It's like the ‘Android Device Manager’,which helps to find,lock or wipe your device remotely if lost or stolen. But android devices can easily flashed. Sony devices can be flashed also. So, it does not work actually.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Here comes the best part from Sony.
Existing security solutions are usually a part of the Android operating system. This means, that by swapping the operating system the security feature or application is deleted.
My Xperia Theft protection is added to the bootloader of Xperia devices. The bootloader is needed to start the operating system of your device, and it is not part of the operating system itself. So if you delete the operating system, MXTP will stay active and your device will still be protected.
Click to expand...
Click to collapse
Which devices are supported?
Currently
• Xperia M4 Aqua
• Xperia C4
• Xperia Z4 Tablet
Click to expand...
Click to collapse
What will trigger it?
• Performing a master reset.
• Performing a software repair using PCC or B4M (or third party flash tools).
• Deleting the Google account used for enabling MXTP.
• Trying to disable MXTP in the settings and failing to provide the correct login credentials 5 times.
• Trying to delete MXTP or removing the administration rights of MXTP.
• Triggering Lockdown using MyXperia in a web browser (with the correct login credentials).
Click to expand...
Click to collapse
What happens in Lockdown?
• All running applications are stopped.
• You can no longer maximize the notification panel.
• Incoming calls are sent to voicemail (if available).
• Outgoing calls (except emergency calls) are blocked.
• The USB port will only be available for charging. It will not be possible for a PC or Mac to detect the device.
Click to expand...
Click to collapse
How to exit Lockdown?
If lockdown was triggered you can unlock your Xperia device by authenticate as the valid owner of the device by signing in to the Google account which was used to activate My Xperia with Mobile Data or Wifi
Tap Authenticate in the lockdown screen > Enter the login credentials you used for sighing up for MXTP and tap Sign in > Wait until your account is validated.
Click to expand...
Click to collapse
More Details can be found on : MXTP Thread
So, you can say that Sony is the most secured android phone now. But wait...
***Here comes the Worst part***
At the time of writing this review
A lot of M4 Aqua users reported that, after 3 days of activating "My Xperia", upon reboot, the phone entered into Lockdown mode automatically. After providing the correct ID and Password the phone failed to Authenticate and remained in Lockdown mode making the phone paperweight.
It maybe due to their software bug as the function is afresh and need more testing and time to be fully perfect.
But the worst part is that, if it enters into Lockdown, you won't be able to flash it with flashtool to make your phone working again. Only Sony Customer Care can fix it. And if there is no customer care around you, you are screwed.
Click to expand...
Click to collapse
So, keep looking in this thread if any new software is released with a fix before activating "My Xperia"... : MXTP Problem Thread
Be safe
Theft Protection workaround
I managed to reset phone using companion tool and after that my username and password was validated. Just don't try to put password if it says invalid password. Reset phone and then enter your password. .. Temporary workaround. Expect Sony to provide bug fix soon
I
Viveksans said:
I managed to reset phone using companion tool and after that my username and password was validated. Just don't try to put password if it says invalid password. Reset phone and then enter your password. .. Temporary workaround. Expect Sony to provide bug fix soon
I
Click to expand...
Click to collapse
i bought this phone 2 weeks back. yesterday i swithed off my phone. after i switched on it i got struct with "Protected" interface.MXTP gave me the lockdown screen with the verify, wifi settings and emergency call options on it. So as I wanted to unlock my device i pressed the verify button and a log in screen for my google account appears. I use my google account on all kinds of different devices so I logged in. But here someting goes wrong.
When I typed in the username and password to verify it is my M4 it gave me a loading icon for 2 seconds and then it says "incorrect username and/or password" and my M4 stays locked. To double check if my password and username are correct i logged in to another adroid device and my laptop with no problems. So now I'm stuck with a brand new non working xperia M4.I have already tried to factory reset with sony pc companion.. but even after that the problem stands. in sony's website on a post the said that " as this MXTP is combined with boot loader even after factory reset the problem will remain". as im from srilanka i dont even have a service center. helpless at all.. if anyone know the way to get rid off this please help me..:crying::crying:
STSarma said:
i bought this phone 2 weeks back. yesterday i swithed off my phone. after i switched on it i got struct with "Protected" interface.MXTP gave me the lockdown screen with the verify, wifi settings and emergency call options on it. So as I wanted to unlock my device i pressed the verify button and a log in screen for my google account appears. I use my google account on all kinds of different devices so I logged in. But here someting goes wrong.
When I typed in the username and password to verify it is my M4 it gave me a loading icon for 2 seconds and then it says "incorrect username and/or password" and my M4 stays locked. To double check if my password and username are correct i logged in to another adroid device and my laptop with no problems. So now I'm stuck with a brand new non working xperia M4.I have already tried to factory reset with sony pc companion.. but even after that the problem stands. in sony's website on a post the said that " as this MXTP is combined with boot loader even after factory reset the problem will remain". as im from srilanka i dont even have a service center. helpless at all.. if anyone know the way to get rid off this please help me..:crying::crying:
Click to expand...
Click to collapse
Try the steps here.
Aripex said:
Try the steps
it didnt work for me
Click to expand...
Click to collapse
as im new to the forum im unable to comment a link please google for "MXTP m4 aqua" in videos. there is my video about my phone problem. please help me..
STSarma said:
as im new to the forum im unable to comment a link please google for "MXTP m4 aqua" in videos. there is my video about my phone problem. please help me..
Click to expand...
Click to collapse
Have you fixed it? Read the sony forum link carefully that i have provided in the OP. There are several methods. Let us know if you have solved the issue.
alone_in_dark said:
Have you fixed it? Read the sony forum link carefully that i have provided in the OP. There are several methods. Let us know if you have solved the issue.
Click to expand...
Click to collapse
5 days back I've given the phone from where i bought it. unfortunately they also clueless about this problem. they still searching for the solution. but yesterday i went to their service center they said they got another phone with same prob but when they give the user's google id and password the problem got solved. so what is the problem with my device?? im totally confused about it.
So according this statement i can get unlocked my phone if i show the proof that im the user of the phone. so this is the last solution i have now. but the problem is sony india saying singer PLC is authorized deler but the website says metropolitan is the dealer so alot of problem to be solved in front of me the first smart phone of my life for which i waited more than 2 years causing unexpected headaches to me,
STSarma said:
5 days back I've given the phone from where i bought it. unfortunately they also clueless about this problem. they still searching for the solution. but yesterday i went to their service center they said they got another phone with same prob but when they give the user's google id and password the problem got solved. so what is the problem with my device?? im totally confused about it.
Click to expand...
Click to collapse
Have you tried these steps?
1. Wipe from My xperia website
2. Repair with PC companion
3. Then try to authenticate again with you google id
I had the same problem !!resolved after a full erase through google device manager and finally, after rebooting, login and account were accepted .
Resolved, however, I lost some data that I could not back up
(
What if I didn't register any google accts in my phone. How can I authenticate it? Thanks. Pls help me.
kmpb17 said:
What if I didn't register any google accts in my phone. How can I authenticate it? Thanks. Pls help me.
Click to expand...
Click to collapse
Reflashing.
M4 aqua locked
Hello guys..I have a problem with my xperia m4 aqua.I forgot the password of my google account and now the phone is locked.Can anybody help me ?Is there any possibility to wipe all or flash another software? Cheers
Ask for another password to google
El vive en la piña debajo del mar
What a Fu***** Sh**
I have a Sony Xperia M4 Aqua dual sim and updated my android system yesterday up to lollipop. After this update the "my xperia theft protection" was automatically activated. I tried to log in with my gmail account and my password numerous times. I even tried to reboot the phone a couple of times. The password and gmail account were absolutely correct and I was able to log into my account on a PC without any problems. The "my xperia" app accessible via myxperia.sonymobile.com located my phone in the middle of nowhere and even deleting my data and reseting my phone did not work. The only fu***** thing that did work in the end was to repair and reset the phone via Sony PC Companion. How the fu** can you create such a fu****-up software? My Sony Xperia M4 Aqua was a piece of sh** and fu***** useless for a whole day until I figured out how to fix it and now all my personal data including pictures, videos and everything else is lost...... Thanks Sony! Big THANKS!
P.S: Sorry for all the stars! ****
Are you connected to internet? You must be connected via wifi before introducing the google password
El vive en la piña debajo del mar
Yes, of course I was connected to the internet. I even tried a couple of different WiFis just in case. All Wifi connections were fine, simply the MXTP function is totally ****ed. Well, customer service told me that I should send it in to Sony customer support (10 days). All my data would have been lost anyways. Data recovery would have to be payed by me. Well I suppose this is real customer service! :good:
Dr. Schneider said:
I have a Sony Xperia M4 Aqua dual sim and updated my android system yesterday up to lollipop. After this update the "my xperia theft protection" was automatically activated. I tried to log in with my gmail account and my password numerous times. I even tried to reboot the phone a couple of times. The password and gmail account were absolutely correct and I was able to log into my account on a PC without any problems. The "my xperia" app accessible via myxperia.sonymobile.com located my phone in the middle of nowhere and even deleting my data and reseting my phone did not work. The only fu***** thing that did work in the end was to repair and reset the phone via Sony PC Companion. How the fu** can you create such a fu****-up software? My Sony Xperia M4 Aqua was a piece of sh** and fu***** useless for a whole day until I figured out how to fix it and now all my personal data including pictures, videos and everything else is lost...... Thanks Sony! Big THANKS!
P.S: Sorry for all the stars! ****
Click to expand...
Click to collapse
For which version did you update to?
STSarma said:
i bought this phone 2 weeks back. yesterday i swithed off my phone. after i switched on it i got struct with "Protected" interface.MXTP gave me the lockdown screen with the verify, wifi settings and emergency call options on it. So as I wanted to unlock my device i pressed the verify button and a log in screen for my google account appears. I use my google account on all kinds of different devices so I logged in. But here someting goes wrong.
When I typed in the username and password to verify it is my M4 it gave me a loading icon for 2 seconds and then it says "incorrect username and/or password" and my M4 stays locked. To double check if my password and username are correct i logged in to another adroid device and my laptop with no problems. So now I'm stuck with a brand new non working xperia M4.I have already tried to factory reset with sony pc companion.. but even after that the problem stands. in sony's website on a post the said that " as this MXTP is combined with boot loader even after factory reset the problem will remain". as im from srilanka i dont even have a service center. helpless at all.. if anyone know the way to get rid off this please help me..:crying::crying:
Click to expand...
Click to collapse
It's a matter of authenticating My Xperia to Your Google Account. When you are in Google sign in page try to get help from the page by choosing "I know my user and password but I cannot sign in" after Google authenticate the program, you will be able to authenticate.
Hope this helps.
Hi all, hoping you knowledgeable folk can help.
Unfortunately my Pixel 3 was stolen today. The phone was setup with an alphanumeric password to unlock the device, so I know from that sense the device is protected. I cannot locate the device and have sent an erase command from the Android device admin page and changed just about every password I can think of.
What I'm really worried about is could someone with the right knowledge access my personal data on the phone? It's my fault, but I had left ADB debugging enabled for some work stuff and I'm worried that some could gain access to the information - apps, photos, notes etc - stored on the device without too much effort.
The device was enrolled in an Android for Work / Android enterprise and I know that after 6 failed password attempts my work profile will remove itself from the phone, but I'm not sure what happens after that. I am assuming the password to unlock the device stays as is on the phone.
The phone was not rooted and completely stock.
Can someone please let me know if the thief could access the data on the phone, perhaps via USB? There is so much personal info on there I am terrified of what someone with access could do.
thanks for your help.
1. Hi , if your phone is stolen with adb option enabled , the person who stole your device can easy remove password and access to your phone !
2. If that person does not understand something in the removal of the password whe will probably do " Factory Reset " after that hi will face another problem and that is FRP ( Factory Reset protection ) this means that to access to the phone he need to put Google Account which was registred on the phone before he do Factory Reset .
3. In that way solution is to send him to some service to remove frp protection or if he know easy trick to bypass frp protection he got full access to device .
4. Even if he do factory reset and data is removed still is on internal phone memory which can be recovered whit some special tool or software .
5. In this case your options is :
a) International Mobile Equipment Identity ( IMEI )
With 15 digits numbers from your cell phone for example 358206/08/2260178 you can report to Police that your cell phone is stolen and give then information what model is , which collor , etc... This information if you don't know you can find from imei .
One of the site that you can use is : https://www.imei.info/
b) Another way if your device is not factory reset is if you had Android Manager enabled to the settings , login to your Google account , go to paired device and see if is Online and ip location or place where is device , also police can trace your device by IP adress but device must to be conected to the internet!
c) If your device was stolen to the public or in the place which has security camera ask some of those people if can help you by giving you video from security camera to see who is that person and with that video go to police in order to try to identify that person.
Good luck ....
I did hard reset on Samsung a5 now it either says it’s doing update then fails because of not command’ or when in boot loader it says partition is missing. When the phone does come on it asks for a google account last used on the phone, iv tried 3 accounts it does it’s thing sends verification to an account I’m using but tells me to use associated email. So I’m wondering what next plz help ty
unsmartalik said:
I did hard reset on Samsung a5 now it either says it’s doing update then fails because of not command’ or when in boot loader it says partition is missing. When the phone does come on it asks for a google account last used on the phone, iv tried 3 accounts it does it’s thing sends verification to an account I’m using but tells me to use associated email. So I’m wondering what next plz help ty
Click to expand...
Click to collapse
im having the same thing but mine is Microsoft account not google if yours is google you can get solution
reply me if you got any solution on this frp problem
Hello,
I have Huawei Honor 9 STF-AL10(al09) (chinese version 6gb/128gb) which can not unlock. Before some days i gave the phone to my child for playing, then he put lock pattern and he forget it next day.I was using my phone with my fingerprint ,whitout know the lockpattern,and some days later, it says fingerprint suspend - pattern required. And i am trying everything and cannot unlock it. I know the email which is connect the phone, i try when open it in google devices, but is not allowed USB debug and not allowed Find my phone and cannot unlock. Is there have any way to unlock and keep information in. I have a lot of doc, notes and some apps.
I need to save everything as it is inside.
I can wipe and recover, but i need to save everything.
Is there any software do this(doesn't matter if its paying).
Until somedays i have option every 1 hours to try 3 times, but from now is every 24 hours only 1 time.
Or, if there have any way to unlock again with my fingerprint and after that i will allow usb debug and remove lockpattern?
Please help.
Thanks!
Regards,
Georgi
Have you tried third party programs like dr.fone?
This article has some positive reviews, check it out as well.
You can't unlock bootloader on huawei devices so you can't recover data from it :/
If you're desperate you can follow this article here to unlock bootloader on your device, it's quite expensive though.
Also unlocking the bootloader wipes all data and that's obviously not what you want.
Should all of the above mentioned fail then I really think wiping it is the only option.
Should you succeed then do post what worked for you here so anyone viewing the thread in the future knows what to do.
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
jorkata785 said:
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
Click to expand...
Click to collapse
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
XDHx86 said:
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
Click to expand...
Click to collapse
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
jorkata785 said:
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
Click to expand...
Click to collapse
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
XDHx86 said:
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
Click to expand...
Click to collapse
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
jorkata785 said:
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
Click to expand...
Click to collapse
I commend your determination annon, but please don't waste your time.
There is no way to recover the data. You don't have debugging mode on, no root, no unlocked bootloader or custom recovery, you don't have a Huawei ID, and google account/google find my device doesn't work.
I don't mean to interfere in your family issues, but as I said I wouldn't blame my child for it. Judging from the way you spoke they're still young.
Instead I'll turn on parental control mode before giving my device.
I will try to find a way with fastboot, if there have some way to do it, i can see the device in ADB terminal , it recognize it at fastboot device, when start the phone in fastboot recovery menu.
Yes, he is 8 year old, i'm not blame him, they are child - it is normal for them.