Sending Hero back for repair - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi
My Hero has developed a fault with the receiver speaker, HTC will replace\fix under warranty, I have root access and a custom rom on the phone, can someone advise what were how need to do before sending the phone back, Thanks

akuma24 said:
Hi
My Hero has developed a fault with the receiver speaker, HTC will replace\fix under warranty, I have root access and a custom rom on the phone, can someone advise what were how need to do before sending the phone back, Thanks
Click to expand...
Click to collapse
Flash an old 1.5 RUU.
Be aware they will upgrade it to 2.1 and you will lose root probably.

anon2122 said:
Flash an old 1.5 RUU.
Be aware they will upgrade it to 2.1 and you will lose root probably.
Click to expand...
Click to collapse
thought as much, thanks mate, any ideas if you can gain root access after flashing 2.1?

akuma24 said:
thought as much, thanks mate, any ideas if you can gain root access after flashing 2.1?
Click to expand...
Click to collapse
I have an idea how to But I haven't found anyone to test it yet.
OTA is easy to root, but they seem to use RUU at the service place.
I need to find someone to test this root idea though before we know if it works...

well iv left a message on the phone not to upgrade the phone to 2.1, if they ignore my message and do, i maybe willing to test your potential root solution

ok flashed 1.5 and done a factory reset, following app is still showing
"superuser permissions"
how do I get remove this, have tried removing via manage applications to no avail

Did you flash using the exe? You shouldn't have any leftover data. Might be worth formatting the sd card as well.

akuma24 said:
well iv left a message on the phone not to upgrade the phone to 2.1, if they ignore my message and do, i maybe willing to test your potential root solution
Click to expand...
Click to collapse
The solution is now confirmed to work, and stickied on the dev forum

i downloaded version 1.5 from modaco forum, when rebooting the phone, the ra hero 1.5.2 recovery image is still showing, tried flashing again to no avail, any suggestions?
p.s. flashed via update.zip

flashed the .exe and that seems to have done the trick, thanks for all your help, muchas gracias

Related

[Q] Rooting Moto. Atrix

I will start off by apologizing for my ignorance, but I am new to rooting. I have had my Atrix for i guess a month or two now and I am wanting to root it. I just dont know where to start for rooting I've read that superoneclick isnt good to use and I tried aRoot but when i opened titanium backup it is saying it isnt rooted. Does anyone else have links to other threads helping with rooting or a Faq or tutorial on how to? Im not sure how to even get the files onto my phone and such and help will be greatly appreciated thank you all very much!
the superoneclick and aroot threads have all of the info you need to root your phone. if you cannot manage to do it by following the instructions already provided i really dont think you should be messing with your phone. they are basically one click solutions. i have tried both and they worked as described. you might want to go to youtube and watch videos of it being done
hondaguy said:
the superoneclick and aroot threads have all of the info you need to root your phone. if you cannot manage to do it by following the instructions already provided i really dont think you should be messing with your phone. they are basically one click solutions. i have tried both and they worked as described. you might want to go to youtube and watch videos of it being done
Click to expand...
Click to collapse
Ive done super one click and it stops doing anything at psneuter so idk what to do about that and ive dont aRoot and it installs superuser and everything go through the process and says its rooted but when i opend titanium backup to verify that it is rooted it says it is not...That is not my fault.
Hxcmetal said:
Ive done super one click and it stops doing anything at psneuter so idk what to do about that and ive dont aRoot and it installs superuser and everything go through the process and says its rooted but when i opend titanium backup to verify that it is rooted it says it is not...That is not my fault.
Click to expand...
Click to collapse
Either you didn't enable Debugging or you're running 4.1.57.
NoNameAtAll said:
Either you didn't enable Debugging or you're running 4.1.57.
Click to expand...
Click to collapse
Ah Im running 1.57...actually didn't know that affected it. tonight im going to attempt to flash back to 1.26
Hxcmetal said:
Ah Im running 1.57...actually didn't know that affected it. tonight im going to attempt to flash back to 1.26
Click to expand...
Click to collapse
Good luck. Just make sure to use a short filename if you have problems with RSDLite. Some people aren't able to flash because of that. I was one of them but it flashed just fine.
Enable Wifi and enter your MotoBlur ID and you'll be able to go ahead and root on 1.2.6. Then you can check for updates and run the update. Use GladRoot as there's a rooting batch file, as well as another file to run after you upgrade. It also enables Sideloading (non-market apps) as well as tethering if you so wish.
If you can get ADB working then you won't have any trouble.
bongd said:
Good luck. Just make sure to use a short filename if you have problems with RSDLite. Some people aren't able to flash because of that. I was one of them but it flashed just fine.
Enable Wifi and enter your MotoBlur ID and you'll be able to go ahead and root on 1.2.6. Then you can check for updates and run the update. Use GladRoot as there's a rooting batch file, as well as another file to run after you upgrade. It also enables Sideloading (non-market apps) as well as tethering if you so wish.
If you can get ADB working then you won't have any trouble.
Click to expand...
Click to collapse
This seems so much more difficult than jailbreaking haha
Hmmm well Im going to try and get this to flash back before i worry about rooting -_-
This is a fantastic guide, I highly recommend it:
http://forum.xda-developers.com/showpost.php?p=12631216&postcount=2911

[Q] Root method for gingerbread?

So, I am new to this site and to the android community. I apologize if I sound stupid to any of you but if you aren't going to help I'd appreciate it if you just ignored me.
Anyway, I got my Atrix a couple days ago on AT&T and started learning about rooting and such. Everything on it is still stock, last night I upgraded to Gingerbread from Froyo and I'd just like to know if there's any specific rooting program, method I can use right now for 4.5.91 Also, when I upgraded I lost my music player widget, is there I can get it back without going back to Froyo?
Follow the procedure in the second link in my signature. Since you had root before you updated go into settings manage applications clear app data for superuser.
Sent from my MB860 using XDA App
phobos512 said:
Follow the procedure in the second link in my signature. Since you had root before you updated go into settings manage applications clear app data for superuser.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
will there be any severe consequences if I screw up?
Use gingerbreak.
Sent from my MB860 using XDA App
TheToiletSpaula said:
Use gingerbreak.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I've read that gingerbreak doesn't work with this version. I'll look it up though.
phobos512 said:
follow the procedure in the second link in my signature. Since you had root before you updated go into settings manage applications clear app data for superuser.
Sent from my mb860 using xda app
Click to expand...
Click to collapse
^^^^^ only way to root gb and probably the best way if there are other methods
savier420 said:
^^^^^ only way to root gb and probably the best way if there are other methods
Click to expand...
Click to collapse
cool, just one question. Am I supposed to have the device connected to my computer the whole time? and if not between which steps should I connect/ disconnect it? also, when I put the root.img in the C: folder, do I put the zip file or just the .img inside of it?
phobos512 said:
Follow the procedure in the second link in my signature. Since you had root before you updated go into settings manage applications clear app data for superuser.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
If you are just trying to "root" your phone only, YES, this is the best method.
Thanks for posting this and providing the link in your signature. I was crapping myself reading the other post about how the new updates bricks your phone but no one said if you are just looking to root your stock OTA's you'll be fine. So, thanks again. They should sticky this under "If you are just running stock and want to root without unlocked BL/pudding use this"
PSY0NIC
PSY0NIC said:
If you are just trying to "root" your phone only, YES, this is the best method.
Thanks for posting this and providing the link in your signature. I was crapping myself reading the other post about how the new updates bricks your phone but no one said if you are just looking to root your stock OTA's you'll be fine. So, thanks again. They should sticky this under "If you are just running stock and want to root without unlocked BL/pudding use this"
PSY0NIC
Click to expand...
Click to collapse
Since this is the 1st time I've seen some one say it this way....
If you are just trying to "root" your phone only, YES, this is the best method.
Brand new phone, all stock... just want root.... use gingerbreak?
Sent from my MB860 using XDA Premium App
Hi all,
Renaissance613, can you post if you had success and if you ran into any problems? I have the same setup as you (2.3.4/4.5.91) and I'm nervous about rooting so soon after the update (I just installed it).
Also, I'm wondering if I will have to undo this root when another automatic update gets pushed down, or if it will just unroot like my gingerbreak root did. I don't have/intend to use any ROMs. I like stock phone with phone-pulled updates and rooted.
In any case, thanks for the link phobos512 - and thanks to this community of developers and users. You guys are awesome.
Hambone~
hambone123 said:
Hi all,
Renaissance613, can you post if you had success and if you ran into any problems? I have the same setup as you (2.3.4/4.5.91) and I'm nervous about rooting so soon after the update (I just installed it).
Also, I'm wondering if I will have to undo this root when another automatic update gets pushed down, or if it will just unroot like my gingerbreak root did. I don't have/intend to use any ROMs. I like stock phone with phone-pulled updates and rooted.
In any case, thanks for the link phobos512 - and thanks to this community of developers and users. You guys are awesome.
Hambone~
Click to expand...
Click to collapse
I'm about to try it but I'm still confused about a few things like when exactly to connect or disconnect my phone and what to do after I've entered all the commands on my computer, will it install by itself? This is my first time rooting a phone, and my first time even owning an android so I want to make sure I know exactly what I'm doing
I hear you man, it's nerve wracking to worry that you're going to brick your phone. I did the gingerbreak on the last release and it worked perfectly. I'm sure this method will work fine as well, as you said I just want to be sure I'm doing the right thing for my goal: stock phone/downloaded updates/rooted. Best of luck, and thanks to anyone who gives us noobs some more reassurance.
this is by far the best method to root on gingerbread, but i dont see any reason to root but to only flash custom roms, i only needed root pre-GB to allow non market apps, and the new GB OTA UPDATE allows non market apps, so im pretty happy with wat i got, before i updated to the OTA GB i had BL unlocked and rooted, just flashed back to 1.2.6 to be rid of root and unlocked BL, then just went throught the OTA updates to get to GB and im loving it, dont really care to flash any other custom roms, BUT BEWARE DOING THE OTA TO GB AND UNLOCKING THE BL THEN TRYIN TO FLASH BACK TO A STOCK ROM WILL HARD BRICK SO DO YOUR RESEARCH so if u dont want a hard bricked phone dont do the ota stick to custom roms and ignore all OTA'S
so I got through the fastboot reboot command, phone booted back up automatically, then put the phone into debug. Then typed in the adb shell code and said the specified path could not be found.
Now I was still in the command prompt that said the c:/root
What did I do wrong?
So, adb says it is a bad path?? Do this instead..it is easier and it works -- I did it this way last night!
After "moto-fastboot reboot", once your phone has completely rebooted, go to the Android Market and download and install "Terminal Emulator." Once it is instslled and you have opened it, enter the EXACT SAME commands that you were going to type into the Adb Shell..once again, type in the commands VERBATIM. After the last command, there should be a message saying (in terminal emulator) that it was successful! Congrats, you have achieved root access on the AT&T issued stock Gingerbread 2.3.4 build! I hope it works for you!
~Eric
savier420 said:
this is by far the best method to root on gingerbread, but i dont see any reason to root but to only flash custom roms, i only needed root pre-GB to allow non market apps, and the new GB OTA UPDATE allows non market apps, so im pretty happy with wat i got.
Click to expand...
Click to collapse
I'm very vanilla. I root pretty much entirely for free wireless tethering and being able to delete bloatware.
Hello everyone, I am still a little confused between what will or what will not brick my phone. I appreciate your responses.
I am still in froyo 2.2.2 (firmware 1.8.3), rooted using GladRoot method (rooted in previous firmware, then upgraded to 1.83 and used the AfterUpdate.bat.
I am afraid to do the updrade to GB because after reading a looot of threads here on this I am completely confused on what will brick my atrix and what not. If I upgrade to GB OTA, will that brick my phone? if it doesn't brick it, what does? if I upgrade to GB OTA will I able to root it? what method should I use?
thanks a lot
aroca1978 said:
Hello everyone, I am still a little confused between what will or what will not brick my phone. I appreciate your responses.
I am still in froyo 2.2.2 (firmware 1.8.3), rooted using GladRoot method (rooted in previous firmware, then upgraded to 1.83 and used the AfterUpdate.bat.
I am afraid to do the updrade to GB because after reading a looot of threads here on this I am completely confused on what will brick my atrix and what not. If I upgrade to GB OTA, will that brick my phone? if it doesn't brick it, what does? if I upgrade to GB OTA will I able to root it? what method should I use?
thanks a lot
Click to expand...
Click to collapse
Updating to GB won't brick your phone. After updating to GB you can't down grade to older OS (like the one your on right now) that would brick your phone. So as long as you don't plan on going back to a past OS version (and I don't know why anyone would) you'll have no problems at all. As for Rooting >follow this link< and follow the instructions there after you update to GB. It works perfectly, you don't have to unlock your BL or anything else like that to just have Root on GB. Hope this helps.
Thanks!!! That was the response I was looking for
Now, what method should I use if I were planning to unlock the bootloader?
Also, if something goes wrong and I need to reinstall the upgrade (or better, flash with GB again with a spf file) will that not brick by atrix either?
For Questions about BL Unlocking
aroca1978 said:
Thanks!!! That was the response I was looking for
Now, what method should I use if I were planning to unlock the bootloader?
Also, if something goes wrong and I need to reinstall the upgrade (or better, flash with GB again with a spf file) will that not brick by atrix either?
Click to expand...
Click to collapse
Click on the link below, that thread will give you the answers and files your looking for.
> Click Here <

[Q] Verizon Update on rooted phone, now bricked.

Help.
I have a rooted Thunderbolt and I have been able to reject the update from Verizon until this afternoon when my phone started to update on its own. The update didn't go through and I got an error icon. Now my phone just goes through the same cycle of turning it self off and trying to update and crashing.
I am able to get to the Clockwork Mod recovery page but the only option that works is the 'reboot system now', which starts the phone and the whole cycle of trying to update is started.
Does anyone have an idea of how to get my phone working again?
Thanks in advance.
Mike
I'm really sorry to hear that happened, I'm not sure what you can do. Hopefully someone will be able to help you out. But at least I can tell you that you are not alone! I wasn't rooted, but my phone did autoupdate on its own at about 2:30pm today.
I posted about it here: http://forum.xda-developers.com/showthread.php?t=1234844
Pull your SDcard, wipe the pg05img.zip file, and try again. You might have to reflash clockwork.
This is the problem with running rooted stock ROMs. I know flashing a new ROM isn't what a noob wants to do, but it will avoid these very confusing headaches.
whats if you rooted using revolutionary? As far as i know there wont be that pg05img.zip file to delete.
Would you always be in danger is this if you are rooted and stay stock?
Why would someone want to root their phone and stay stock ??????
Sent from my Verizon LTE 4G Thunderbolt
loonatik78 said:
This is the problem with running rooted stock ROMs
Click to expand...
Click to collapse
Nope. One only has to keep up with the current releases, rooted versions of which come out within days of official release.
Are you sure it is the Verizon update?
I have the same behavior on my T-bolt since about 10 pst today. However, just before the phone shuts down to reboot, I see a note about a new version of Clockworkmod Recovery 4.0.1.5.
So I have been working on the assumption that it is CWM Recovery that is doing an automatic update.
I also am running rooted stock, and have not updated to latest release.
OK, it isn't the update to CWM Recovery that is the problem; it is the Verizon OTA update, which they have figured out how to force on us. I fixed my phone using the solution given by Mike later in this thread.
jbh00jh said:
Why would someone want to root their phone and stay stock ??????
Sent from my Verizon LTE 4G Thunderbolt
Click to expand...
Click to collapse
Debloating. Stock is pretty damn nice without all the extra crap.
*Madmoose* said:
Debloating. Stock is pretty damn nice without all the extra crap.
Click to expand...
Click to collapse
This, plus "root while you can" - there's no guarantee that rooting will be possible with each subsequent (unrooted) release, but you can root now and stay rooted to keep your options open. Also, getting full backups of everything is easier when rooted.
Did the fix work?
Mike, did you try what loonatik suggested? Did it work? Waiting breathlessly...
Unless I am misunderstanding the problem wiping cache from Clockwork recovery should clear out the update and it will quit trying to install it. For the future if you go to settings in the about phone or software update section (dont remeber which) there is an option to de-select scheduled update checks.
Sent from my HTC Thunderbolt
Wait.. what? Most ROMs I've seen are debloated.. At the very least they have VZW crap removed
Thanks guys for all your help and interest. I tried the solution offered by lunatic but it did not work. Thanks any way I was still looping through continuous on and off cycle. I did however did find a solution on another site. Here is the solution from Sele.
http://www.thunderboltforums.com/forum/htc-thundebolt-hacking-guides/2257-rs-guide-how-get-rid-ota-forced-reboots-rooted-phone.html
It was easier fix than I thought it would be. Step #1 worked.
I also did this to stop the update from happening again.
"If you are rooted use root explorer or super manager and set system to R/W. Then navigate to /system/etc/security. Find the file named otacerts.zip and rename it to otacerts.zip.bak and reboot. Should fix you up."
I'm sorry I can't remember who offered this solution to give credit to. I haven't had any updates yet but only time will tell.
Good Luck with your phone.
JBO1018 said:
Unless I am misunderstanding the problem wiping cache from Clockwork recovery should clear out the update and it will quit trying to install it. For the future if you go to settings in the about phone or software update section (dont remeber which) there is an option to de-select scheduled update checks.
Sent from my HTC Thunderbolt
Click to expand...
Click to collapse
Yes you are correct wiping the cache fixed the problem.
mjkusa said:
Thanks guys for all your help and interest. I tried the solution offered by lunatic but it did not work. Thanks any way I was still looping through continuous on and off cycle. I did however did find a solution on another site. Here is the solution from Sele.
http://www.thunderboltforums.com/forum/htc-thundebolt-hacking-guides/2257-rs-guide-how-get-rid-ota-forced-reboots-rooted-phone.html
It was easier fix than I thought it would be. Step #1 worked.
I also did this to stop the update from happening again.
"If you are rooted use root explorer or super manager and set system to R/W. Then navigate to /system/etc/security. Find the file named otacerts.zip and rename it to otacerts.zip.bak and reboot. Should fix you up."
I'm sorry I can't remember who offered this solution to give credit to. I haven't had any updates yet but only time will tell.
Good Luck with your phone.
Click to expand...
Click to collapse
Definitely a handy resource.. Every time a new OTA comes out, this is a very frequently asked question.
I suppose you could always use an RUU too
mike.s said:
Nope. One only has to keep up with the current releases, rooted versions of which come out within days of official release.
Click to expand...
Click to collapse
Based on how many of these threads I see, that clearly isn't what's being done.

[Q] Help, need to unroot a ROM

Help.
So, my boss asks me to root his thunderbolt, so I do. Then, he goes and tries to install an OTA update on the thunderbolt and wonders why it won't work. I get into work this morning and he says, "I need you to unroot my phone so I can install OTA updates"???
I'm very confused, but hey, he wants it unrooted. Problem is, I can pull the battery, startup like normal, boot into the rooted OS and immediately the thing shuts down and tries to install the OTA update he installed.
This results in the android guy and the triangle with an exclamation point in it showing and I can't go any further.
ADB DOES see the device when I do adb devices.
How do I push the stock ROM back on to the phone and have it update that back to stock?
Help.
WHY he wants the phone unrooted or even decided to update it with an OTA ROM is beyond me.
Please and thank you in advance.
Wrong section but if the bootloader still has s-off, I would install custom recovery again and flash the rooted ota rom.
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1009423
You should be able to flash the latest ota by booting into bootloader. If adb is working then I believe you can...
adb reboot bootloader
here is a link to the file you will need with instructions...
how to flash the latest ota
1. I realized too late it was the wrong section, apologies.
2. I don't need to flash a ROOTED ROM, he wants this device back to being stock UNROOTED.
Can I, using recovery, flash PG05IMG_MR1_no_hboot.zip over what is there now and go back to unroot and stock?
I use an Evo and can do almost anything on that, but the thunderbolt is a little new to me. Not my device, shouldn't have offered to root it for my boss without knowing he was going to try to install an OTA update.
Any help with unrooting and reflashing the Stock OTA would be very helpful.
It's one of the big issues with running stock rooted. Nothing stopping it from trying to update itself and screw the pooch
Honestly, if he wants OTAs just for the latest goodies/stability and battery improvements he'd be better off with something cooked... Just my opinion though
Sent from my ADR6400L using XDA App
sanjsrik said:
2. I don't need to flash a ROOTED ROM, he wants this device back to being stock UNROOTED.
Any help with unrooting and reflashing the Stock OTA would be very helpful.
Click to expand...
Click to collapse
Hmmm - not sure why you didn't just use the link that I provided? I will quote from there...
Code:
Using this RUU will wipe all data on your device!
Please make a backup of all sensitive data before
proceeding. Similarly, you will [B]LOOSE ROOT IF
YOU FLASH THIS[/B]. It is unclear right now
whether or not this version is easily rootable.
[B]PROCEED WITH CAUTION[/B]
This is not a link to a rooted rom.
thepolishguy said:
Hmmm - not sure why you didn't just use the link that I provided? I will quote from there...
Code:
Using this RUU will wipe all data on your device!
Please make a backup of all sensitive data before
proceeding. Similarly, you will [B]LOOSE ROOT IF
YOU FLASH THIS[/B]. It is unclear right now
whether or not this version is easily rootable.
[B]PROCEED WITH CAUTION[/B]
This is not a link to a rooted rom. It is a link to the full unrooted ota ruu that has been put in a flashable (from hboot) PG05IMG.zip.
Click to expand...
Click to collapse
Update: Worked like a charm.
Thanks, polishguy, that wasn't clear originally, will follow your link. Much appreciated.
sanjsrik said:
Thanks, polishguy, that wasn't clear originally, will follow your link. Much appreciated.
Click to expand...
Click to collapse
No problem. It wasn't clear originally bc I am not sure how XDA views links to "this sort of file". As in a "Romeo Uniform Uniform"
thepolishguy said:
No problem. It wasn't clear originally bc I am not sure how XDA views links to "this sort of file". As in a "Romeo Uniform Uniform"
Click to expand...
Click to collapse
I would guess it's fine considering there are an abundance of RUU links in the dev section.

[Q] Droid DNA Verizon update problem

I posted this thread several months ago but Still don't have an answer:
http://forum.xda-developers.com/showthread.php?t=2254872
I have root and s-off but I'm still getting this upgrade message and Yes, I have problems with the SIM card saying it can't be detected.
Does anyone else on planet earth have a Droid DNA on Verizon and experiencing the same problem?
I would imagine the solution is very simple but I'm not really into phones so I don't know. I just need to get the update on to my phone and I don't want to loose root or s-off.
Thanks for your help in advance.
commandlinekid said:
I posted this thread several months ago but Still don't have an answer:
http://forum.xda-developers.com/showthread.php?t=2254872
I have root and s-off but I'm still getting this upgrade message and Yes, I have problems with the SIM card saying it can't be detected.
Does anyone else on planet earth have a Droid DNA on Verizon and experiencing the same problem?
I would imagine the solution is very simple but I'm not really into phones so I don't know. I just need to get the update on to my phone and I don't want to loose root or s-off.
Thanks for your help in advance.
Click to expand...
Click to collapse
Several months ago on that thread everybody did suggest you to flash a Rom with the new Update (fix Sim Card)
http://forum.xda-developers.com/showthread.php?t=2105745
Download and Flash from Recovery ViperDNA 3.1.5 Full ROM
Or just update and re-root and s-off with revone or moonshine.
atodd.94 said:
Or just update and re-root and s-off with revone or moonshine.
Click to expand...
Click to collapse
Yea I think there was some debate. I don't want a custom ROM I guess because I'm not sure then how that will get updated.
Also I thought it was strange that a ton of people weren't talking about this??
So maybe I will have to figure out how to let the update do itself...because it's not working now. Do I need to turn off root somehow first? And will I loose any programs that were installed when it was in root status.
Thanks.
As far as roms Im pretty sure they all have their own update program. For example, I use Cyanogenmod and it has cmupdater in the settings - somewhat like stock.
I would recommend a clean flash of either stock or rom, whatever you decide. Before you do that though, make sure you have a custom recovery installed and a backup manager. Make a backup and copy it to your computer, clean flash, and restore all of your apps from the backup. I like to use rom manager and clockworkmod touch recovery.

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